The PRWIRE Press Releases https:// 2019-01-16T23:26:45Z Avaya Announces Enhancements to its Avaya Desktop Experience 2019-01-16T23:26:45Z avaya-announces-enhancements-to-its-avaya-desktop-experience SANTA CLARA, Calif. – January 15, 2019 – Avaya Holdings Corp. (NYSE:AVYA) today announced enhancements to its Avaya Desktop Experience portfolio of smart business devices, including a new line of professional-grade communication headsets, expanded Broadsoft UC feature support, enhancements to its Essential Experience J100 Series, and the availability of Device Enrollment Service 2.0. The new portfolio of L100 series professional grade headsets initially includes five corded headsets, with cordless headsets available in the near future. These headsets enable unique AcousticEdge™ technology to provide the maximum audio experience while protecting employees from long-term headset usage issues. These headsets are engineered to work particularly for Contact Center agents, with an innovative, quick disconnect option and supervisor listen-in capabilities. See these headsets in action here. Building on the November 2018 expansion of its Open SIP smart devices portfolio, Avaya has significantly increased the ability of the Essential Experience J100 Series of smart business desktop devices to support Broadsoft UC features, enabling UCaaS service providers to add Avaya Open SIP to their UCaaS offerings on a broad scale. Additionally, Avaya introduced a new full color, high resolution Essential Experience J100 Expansion Module that can be attached to Essential Experience J169 or J179 IP Phones to provide an expanded display. This module can be used for administration and reception positions to view the status of lines being monitored and supports Avaya SIP, H.323, and Open SIP architectures. Avaya also announced that the Essential Experience J179 now supports Bluetooth connectivity. Also introduced is a new 2.0 version of Avaya’s Device Enrollment Service (DES), which facilitates zero-touch provisioning for smart desktop device installation. New capabilities include support of the G14 languages, re-enrollment support, notification and data export enhancements, and security enhancements. Avaya’s DES has been specifically designed to reduce deployment cost and help large service providers scale their cloud business faster. "Avaya continues to make significant strides in revolutionizing the desktop space and advancing the Open SIP market,” said Ard Verboon, General Manager of the Devices portfolio, Avaya. “With the availability of support for Broadsoft advanced features combined with the large breadth of the Avaya Desktop Experience portfolio, Avaya is now a one-stop shop for any smart device that a company may need, and UCaaS providers can now look to Avaya to meet their smart devices needs–from the professional desktop, to campus mobility, to personal and room conferencing, to headsets–as well as industry vertical solutions.” Additional Resources · On January 17th at 10:00am PST, join Alaa Saayed, Frost & Sullivan ICT Industry Director & Fellow and Karen Hong, Avaya Senior Product Manager, Devices as they discuss the Open SIP devices market, ecosystem, and opportunities for UCaaS Service Providers in 2019. · See the Essential Experience J100 series portfolio in action. · Download more information about Avaya’s Open SIP portfolio. About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to expected feature releases and statements about future products, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available atwww.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom Avaya A.I.Connect Ecosystem Expands with New Partners and Offers 2019-01-16T22:48:42Z avaya-a-i-connect-ecosystem-expands-with-new-partners-and-offers Santa Clara, Calif. – January 16, 2019 – Avaya Holdings Corp. (NYSE: AVYA) today announced further expansion of its unique A.I.Connect ecosystem with new partners and partner offers, including an increased focus on incorporating new Artificial Intelligence (AI) capabilities into its Unified Communications (UC) solutions. Knowmail and over.ai are the newly designated A.I.Connect partners with solutions aligned to Avaya’s overall UC and collaboration strategies. They join the broader Avaya ecosystem of companies collaborating on the use of AI and machine learning technologies for Unified Communications and Contact Center, including Verint, with whom Avaya recently expanded its partnership inclusive of additional AI-powered and Cloud solutions. Avaya’s vision for AI in Unified Communications includes strengthening workforce productivity in four key ways: Effortless Prioritization – enabling employees to deal with massive amounts of content such as email, IM, messages, and calls by intelligently prioritizing and responding to the most pressing items first. Smart Communications – leveraging presence to enable “best choice first” and anticipating optimal channels for communications with peers and workgroups Streamlined Interactions – offering timely suggestions and voice activation of communication services, simplifying manual or point-and-click interfaces required by many different communications channel choices today. Optimized Decisions – Providing personalized visibility to complete, relevant data sets that is all too often lost from view or difficult to find. “Avaya’s deep expertise in creating communications and collaboration experiences for enterprise workers leverages AI capabilities for natural language understanding and personal assistants. With the addition of new AI solutions from companies like Knowmail, over.ai and others, our A.I.Connect initiative continues to expand the ecosystem helping to provide optimal AI capabilities for strengthening workforce engagement across omnichannel communications,” said Eric Rossman, Avaya Vice President, Alliances and Partnerships. “Avaya continues to aggressively position AI as a critical element of both the UC and Contact Center strategies offered to their clients,” said Zeus Kerravala, Principal Analyst at ZK Research. “Building off the long-standing success of their DevConnect Program, Avaya’s A.I.Connect initiative allows them to capitalize upon the expertise of their ecosystem for a wide range of use cases, helping enterprises establish early leadership positions through the application of analytical and predictive capabilities enabled by AI and Machine Learning capabilities.” Founded in 2014 with the mission to liberate employees from the agony of information overload, Knowmail supports effortless prioritization by providing a highly secure, personalized AI email productivity capability to Avaya’s Unified Communications clients, offering the user a choice of visual, voice, or mixed experiences. “We’re excited to be part of Avaya’s A.I.Connect ecosystem, and to bring the power of personalized communications to the Avaya customer base,” said Haim Senior, CEO of Knowmail. “Through our relationship, Knowmail and Avaya are capable of delivering a wholly new productivity experience, offering email prioritization by urgency, along with predicted next-best-actions to increase focus, quickly get things done, save time, and stay organized, all within the Avaya Vantage desktop smart phone. This allows professionals more focus and flexibility in their workday, completing urgent tasks even before they can boot and login to their computer in the morning.” over.ai is an AI-enabled voice platform that tackles complex tasks by embracing natural language processing technology and allowing end users to engage naturally, to create a fundamental shift in human-computer interactions. Evolving from point-and-click to listen-and-enable interactions, over.ai will bring voice-enabled AI that streamlines communications tasks on Avaya platforms through listening, understanding and learning from its own environment in real-time. “Enabling organizations to enhance their user experience across every channel will have an enormous impact on productivity and communication,” said Noam Fine, over.ai CEO. “We’re excited to be able to link over.ai’s Voice AI Cognitive Services with Avaya solutions and make this a reality.” In addition, Avaya continues to deepen its overall AI and Cloud strategy for the contact center with an expanded resale agreement with existing A.I.Connect partner Verint. Through this broader arrangement, Avaya customers are now able to obtain powerful AI-enabled solutions that deliver actionable insights across text and speech channels, plus key knowledge management, feedback and online community capabilities directly through Avaya and authorized Avaya channel partners. About A.I. Connect A.I. Connect is a consortium of companies dedicated to supporting and promoting the interoperability and value of artificial intelligence and machine learning within enterprise communications. Established by Avaya in 2017, the initiative creates a community of technology firms who can collaborate on creating the broadest set of technology options of AI capabilities for Avaya customers worldwide to deliver more engaging experiences to their own employees and end customers. More information on A.I.Connect can be found at www.avaya.com/aiconnect. Technology firms interested in joining the A.I.Connect ecosystem can request consideration through aiconnect@avaya.com. About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected feature releases, statements about future products, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom ### Boomi Aligns Amcor’s Australian Supply Chain Data 2019-01-16T00:58:56Z boomi-aligns-amcors-australian-supply-chain-data Sydney, Australia – January 16, 2019 – Dell Boomi™ (Boomi) has announced that global packaging producer, Amcor, has fortified its supply chain by leveraging the Boomi Platform to integrate and align its applications and data with third party logistics (3PL) partner, AirRoad. Amcor creates responsible packaging for food and beverages, pharmaceuticals and medical devices, home and personal care, and a range of other flexibles and rigid plastics across 200 sites in 43 countries. Its large-scale operation relies heavily on the availability of accurate and up-to-date data to meet delivery schedules. This applies to data shared with AirRoad, which provides warehousing and distribution services for Amcor’s southern region operations, including the supply of materials to many of Australia’s largest fast-moving consumer goods (FMCG) companies. With a requirement for seamless data aggregation, sharing and analysis, Amcor implemented the Boomi’s integration platform-as-a-service (iPaaS) as part of a strategic decision to automate key elements of its daily operations. Formerly, the data moving through Amcor’s enterprise resource planning (ERP) and 3PL warehouse management systems was processed manually. This introduced the natural risks associated with human error, and the potential to interrupt the organisation’s supply chain and delay client orders. “We want our customers to grow and prosper from Amcor’s quality, service and innovation,” said Paul Tierney, IT Applications Director, Amcor. “This includes fulfilling customer orders accurately and on time, every time.” The key benefit using Boomi has introduced is efficiency around sales order allocation, with information automatically transferred to AirRoad, allowing the 3PL provider to fulfil the order quickly and have trucks moving faster. “Operational efficiency is critical for an organisation like Amcor, which strives to ensure clients receive their orders to the standards they expect,” said Michael Evans, Managing Director Asia-Pacific and Japan, Dell Boomi. “The introduction of Boomi as the connection point between its ERP and 3PL partner has allowed Amcor to streamline its supply chain to achieve faster order turnaround; the technology works in the background so the frontline of the business can deliver to demands.” About Dell Boomi Dell Boomi (Boomi), an independent business unit of Dell, is the leading provider of a unified platform to build The Connected Business, from cloud integration to workflow automation. Boomi helps organizations accelerate business agility by connecting data, applications and people to run faster and smarter. Visit http://www.boomi.com for more information. © 2019 Boomi Inc. Dell, Boomi, and Dell Boomi are trademarks of Dell Inc. or its subsidiaries. Other names or marks may be the trademarks of their respective owners. Special note: Statements in this material that relate to future results, future hiring, and future events or investment are forward-looking statements and are based on Boomi’s current expectations. In some cases, you can identify these statements by such forward-looking words as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “confidence,” “may,” “plan,” “potential,” “should,” “will” and “would,” or similar expressions. Actual results, hiring, customer trends, and events in future periods may differ materially from those expressed or implied by these forward-looking statements because of a number of risks, uncertainties and other factors, including the challenge of finding and onboarding new personnel, marketplace trends, ongoing management attention to the market, the uncertainties associated with technology changes and the development and release of new technology. Boomi and Dell Technologies assume no obligation to update any such forward-looking statements. Seagate Levels Up Data Creation At CES With Storage Solutions To Fit Any Digital Life 2019-01-07T20:00:00Z seagate-levels-up-data-creation-at-ces-with-storage-solutions-to-fit-any-digital-life LAS VEGAS, NV – CES 2019 – January 7, 2019 – Seagate Technology plc (NASDAQ: STX), a world leader in data solutions, today announced an exciting extension of its portfolio with several new models, including new solid state drive offerings at CES® 2019. From gung-ho gamers to Instagram gurus, photo-collecting parents, or visionary creatives, Seagate offers the data storage solutions that empower users to live their best digital lives in today’s fast-changing data-heavy landscape. Today, consumers have more ways than ever to consume content, driving the need to create, distribute and manage data efficiently. According to a recent IDC whitepaper sponsored by Seagate, five billion consumers are currently interacting with data every single day. By 2025, that number will jump to six billion, or 75 percent of the world’s population. Each of those six billion people will have at least one data interaction every 18 seconds, bumping the amount of data created worldwide to 175 zettabytes by 2025. Consumers increasingly need reliable ways to collect, protect, manage and access a good portion of that data, and Seagate’s latest products – including the cutting-edge LaCie® Mobile Drive, LaCie Mobile SSD, Seagate Backup Plus HDDs, FireCuda® 510 and BarraCuda® 510 internal SSDs, and IronWolf® 110 NAS SSD – are designed to fit a variety of data storage needs and digital lifestyles. “Today’s digital world impacts businesses and consumers globally. Companies are increasing digitization and consumers are embracing personalized, real-time data interactions. With these changes come higher expectations for managing data,” said Jeff Fochtman, vice president of marketing for Seagate. “With over 40 years’ experience in data management, Seagate is continuously innovating to prepare customers for this new era of data resilience. Our new lineup of data storage solutions empower consumers to efficiently manage their video, photos, and documents, at home, in the office, or on-the-go.” Seagate’s newest lineup of storage solutions helps consumers level up and manage their data storage needs. They include: The Storage Style Icon Seagate’s premium LaCie brand continues to deliver iconic storage solutions for all design aficionados and creative professional go-getters. Need to capture different angles of your #OOTD, several times a day? LaCie Mobile Drive is ideal for an ever-growing digital library with its capacity topping out at a massive 5TB. When there is a need for fast file transfers, LaCie Mobile SSD dishes out intense speeds of up to 540MB/s, offering capacities up to 2TB. Whether shuttling content from the set to post-production or using it as a scratch disk editing 4K video projects, the drive helps close the project on time and in style. Both solutions feature a unique, eye-catching diamond-cut design complementing Apple® MacBook® aesthetics and include a 1-month subscription to the Adobe® Creative Cloud® All Apps plan. LaCie Mobile Drive features a 2-year limited warranty, while LaCie Mobile SSD offers a 3-year limited warranty and a 3-year subscription to Seagate Rescue Data Recovery plan. Both new drives are available in January. Your Storage for Favorite Memories Photos, movies, documents, phones, tablets, laptops. Today’s connected consumer has a digital world made up of many parts. Seagate’s Backup Plus is a family of portable external hard drives to help the everyday consumer balance life and provide peace of mind. Photo-happy parents can snap away and not worry about losing these precious mementos knowing their new Backup Plus drive can help them breathe a little easier. Backup Plus Ultra Touch (1TB and 2TB capacities) offers a high-touch sensory experience that feels a little like home with premium features including automatic backup with multi-device folder sync and data protection with hardware encryption. Backup Plus Slim (1TB and 2TB capacities) and Backup Plus Portable (4TB and 5TB capacities) are both outfitted with lustrous aluminum finishes available in black, blue, and silver and offer automatic backup. Aiding your creativity, the new Backup Plus models include a complimentary 2-month subscription to the Adobe Creative Cloud Photography Plan. Backup Plus Ultra Touch will be available in February and Backup Plus Slim and Backup Plus Portable will be available in March. Your Speedy Advantage to Upping the Game Fear not, PC gamers. In the Esports and live-stream era, Seagate takes your need for speed seriously. The FireCuda 510 M.2 PCIe NVMe SSD delivers blazing performance with intense read and write speeds for the ultimate gaming experience. Its crisp 4K video processing and high IOPS allows gamers to run multiple simultaneous video streams and programs – crucial for gameplay recording and streaming. Plus, its ultra-small M.2 2280 form factor means you can beef up just about any size system – be it a laptop, mini PC, or desktop. We understand that the need for speed extends beyond gaming. For the consummate multitasker and performance seeker, the BarraCuda 510 M.2 PCIe NVMe SSD features next-level speed for accelerating applications, with an ultra-small form factor for ultra-thin laptops, mini-PCs, and desktops. It is everything you love about the BarraCuda brand, now in an M.2 form factor. Available this spring, FireCuda 510 and BarraCuda 510 feature Seagate’s SeaTools SSD GUI dashboard for easy data management and a 5-year limited warranty. The World’s First Purpose-Built SSD for NAS Seagate’s IronWolf 110 SATA SSD is the world’s first purpose-built NAS SSD. It is designed with enterprise-class endurance and reliability, has a 24/7 always-on work ethic, and offers capacities of up to 3.48TB. Seagate’s exclusive Durawrite® technology helps accelerate reads and writes, extend the life of the flash and provide up to 7000 TBW on the 3.84TB capacity drive. With the ability to access, share and backup files from nearly anywhere, Network Attached Storage appliances (NAS) have become a necessity for many business owners, professionals, creative pros and prosumers. Choosing tough, ready and scalable IronWolf drives ensures top performance and the best possible user experience with the confidence of a 5-year limited warranty and 2-year data recovery support. IronWolf 110 will be available this January. For more details, come “Level Up” during CES 2019 in the Seagate Experience Zone at The Venetian, 3rd Level, Lido Ballroom 3140. There, you will find interactive product demos and live experiences that showcase how the latest Seagate and partner technologies are teaming up to unlock the potential of creative workflows, smart home technologies, gaming, edge computing, and more. You can also find more information on the new products by visiting the following pages: LaCie Mobile Drive https://www.lacie.com/products/mobile-drive/ LaCie Mobile SSD https://www.lacie.com/products/mobile-ssd/ Backup Plus Ultra Touch, Backup Plus Slim, and Backup Plus Portable https://www.seagate.com/consumer/backup/backup-plus/ FireCuda 510 https://www.seagate.com/internal-hard-drives/ssd/firecuda-ssd/ BarraCuda 510 https://www.seagate.com/internal-hard-drives/ssd/barracuda-ssd/ IronWolf 110 https://www.seagate.com/internal-hard-drives/ssd/ironwolf-nas-ssd/ For more information, please visit https://www.seagate.com/news/, https://www.lacie.com/company/news/, and https://blog.seagate.com/ces-2019/ About Seagate Seagate crafts the datasphere, helping to maximize humanity’s potential by innovating world-class, precision-engineered data management solutions with a focus on sustainable partnerships. Learn more at www.seagate.com. Follow Seagate on Twitter, Facebook, LinkedIn, Spiceworks, YouTube and subscribe to our blog. ©2019 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Spiral logo, and LaCie are registered trademarks of Seagate Technology LLC in the United States and/or other countries. FireCuda, BarraCuda, IronWolf and Durawrite are trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. Adobe, Creative Cloud, and Adobe Premiere are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple, MacBook, and Apple Store are trademarks of Apple Inc., registered in the U.S. and other countries. All other trademarks or registered trademarks are the property of their respective owners. When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB equals one trillion bytes. Your computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Actual data rates may vary depending on operating environment and other factors, such as chosen interface and disk capacity. # # # STX Technology introduces the new XRH v2 range of the Industrial Vehicle Mount Computer and Monitor Range 2019-01-06T21:40:53Z stx-technology-introduces-the-new-xrh-v2-range-of-the-industrial-vehicle-mount-computer-and-monitor-range The ongoing improvement of our product lines is a main focus for STX Technology. Incorporating customer feedback with our progressive design ideas has produced an updated version of the XRH Vehicle Mount Range. Combining all the proven features of its predecessor, the new version comes in a completely redesigned enclosure with automotive power connectors. The XRH v2 range products are offered in 2 different versions: all-in-one touch screen computers and touch screen monitors-only. The XRH7000 v2 in-vehicle PCs are a preferred choice for projects where limited space and maximum performance are the key factors. A compact, strong enclosure packed with the latest technology ensures reliable and effective operation in virtually any condition. The XRH4000 v2 monitor-only is a solution for clients with existing hardware, designed to enhance their existing equipment. This product offers a high-quality touch screen designed specifically for in-vehicle use. The updated design presents a new silver colour finish on the strong aluminium enclosure. Its front panel (equivalent to IP65 waterproof rating) features the twin stereo speakers and a new set of controls to adjust the brightness of the screen. The rear side is home to the new 4 pin and 12 pin DT automotive power connectors as well as USB, Ethernet, GSM and GPS connectors (optional, available only for the XRH7000 v2). Another exclusive feature of the new XRH v2 is a Lithium Iron 1100mah battery as a power input option alongside the standard 8~33VDC input. Both the XRH7000 v2 and XRH4000 v2 are available in screen sizes from 8 to 15 inches. Available with resistive touch displays offering a lifetime of over 100 million touches, wide viewing angle and 400 nits standard brightness. For extremely bright environments the screen can be optionally upgraded to 600 or 1000 nits. All units are available with a choice of RAM Ball or VESA mounting. The XRH7000 v2 vehicle mounted touch computer is a logical evolution of the previous generation. It has the same key features such as a 2.0GHz Intel® Quad Core CPU, 4GB RAM, 120GB SSD and an operating system of your choice. Available OS options are Windows 10, Windows 7, Windows 8.1, Linux and Android. All-in-one vehicle computers are available for configuration with upgrade options including Dual Band Wi-Fi, Bluetooth, 3G/4G and GPS.  The original XRH range will be available for purchase alongside the new XRH v2 for the near future. These options offer a wide choice for new customers as well as a legacy product for existing customers who want to add new units to their current project. The new XRH v2 is exclusive to the Australian market. In 2018, STX Technology re-organised its product lines including X7000 Harsh Environment Touch Computer range and the X7200 Industrial Panel PCs range, introduced the new KB-range, presented new options for current products including updated CPU, RAM, SSD, more finish colours, new light sensor, connectors, power options and accessories. STX Technology has a diverse product line-up including an extensive selection of Harsh Environment Touch Computers and Monitors, Industrial Panel PCs and Monitors, Large Format Computers and Monitors, Vehicle Mounted Computers and Monitors and Touch Screen Kiosks. For over 16 years STX Technology has provided industrial touch computing solutions to companies around the world. Contact the STX Technology Team for more information or to request a quote. More information and product pictures are available on request STX Technology: Website LinkedIn Facebook YouTube Blue Prism Named a Market Leader in Ovum Decision Matrix on Robotic Process Automation (RPA) Platforms 2018-12-19T21:00:00Z blue-prism-named-a-market-leader-in-ovum-decision-matrix-on-robotic-process-automation-rpa-platforms Sydney, Australia – December 20, 2018 – Blue Prism (AIM: PRSM), the provider of the world’s most successful Digital Workforce, today announced that it is named a “market leader” in the 2018-19 Ovum Decision Matrix (ODM) on RPA platforms. The ODM report evaluated several RPA platforms and compared RPA platform providers on an extensive range of criteria under “technology” and “execution and market impact” assessment dimensions, with Blue Prism achieving high scores for both assessment dimensions. “Blue Prism has strong technical credentials in terms of enterprise RPA capabilities, offers a functionally-rich RPA platform, and has executed well against aggressive product and growth strategies to drive rapid customer adoption,” said Saurabh Sharma, Principal Analyst at Ovum. The report highlights Blue Prism’s strong product roadmap execution over the past 12 months including investing heavily in intelligent automation (IA)-focused initiatives while providing users with certified reference architectures for major IaaS providers (Microsoft, Amazon, Google and IBM), with resilient and elastically scalable topologies. The company’s push into areas such as adapting to evolving process patterns and deriving contextual meaning, understanding and contextualizing visual information, workload optimization, and autonomous resolution of business and system problems is paying off with greater customer adoption. “We are glad to see Ovum recognize Blue Prism as a market leader and innovator in robotic automation," said Dave Moss, Co-Founder and CTO for Blue Prism. "Ovum points out that RPA platforms are rapidly evolving with integration of cognitive and cloud capabilities to help organizations stay competitive and operate efficiently. This is consistent with our experience as we see more and more of our customers using RPA as a foundation for their digital transformation.” The ODM also indicates that Blue Prism has, “a cohesive, modular architecture with component-level APIs, and offers load balancing, high availability (HA), and disaster recovery (DR) and failover (active/active and active/passive) capabilities as standard features.” The report goes on to say that Blue Prism achieved a high score for “security, monitoring, and governance”, key selection criteria for enterprise customers. About Blue Prism As the pioneer, innovator and market leader in Robotic Process Automation (RPA), Blue Prism delivers the world’s most successful Digital Workforce. The company’s intelligent digital workers provide government and business leaders with new operational capacity and intelligent skills to automate mission-critical business processes, while meeting the requirements of the most demanding IT environments, where security, compliance and scalability are paramount. Blue Prism provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500 and public-sector market. Billions of transactions and hundreds of millions of hours of work are executed on Blue Prism software robots. For more information about Blue Prism (AIM: PRSM), visit www.blueprism.com and follow the company on LinkedIn and Twitter. About Ovum Ovum is a market-leading research and consulting firm focused on helping digital service providers and their technology partners thrive in the connected digital economy. Through its 150 analysts and consultants worldwide, it offers expert analysis and strategic insight across the IT, telecoms, and media industries. Founded in 1985, Ovum has one of the most experienced analyst teams in the industry and is a respected source of guidance for business leaders, CIOs, vendors, service providers, and regulators looking for comprehensive, accurate, and insightful market data, research, and consulting. With 23 offices across six continents, Ovum offers a truly global perspective on technology, communications and media markets and provides clients with insight including workflow tools, forecasts, surveys, market assessments, technology audits, and opinion. ### Media Contacts Sue Ralston Einsteinz Communications Phone: 02 8905 0995 sue@einsteinz.com.au IXUP achieves global ISO/IEC 27001 Information Security certification 2018-12-19T01:44:21Z ixup-achieves-global-iso-iec-27001-information-security-certification Sydney, Australia - 19 December 2018 -- IXUP achieves global ISO/IEC 27001 Information Security certification Validates IXUP’s information security management system ISO/IEC 27001 certifies risk management processes Highlights IXUP’s commitment to information governance and safeguarding data Secure data collaboration company, IXUP Limited (ASX: IXU) (“IXUP” or the “Company”), today announced it has obtained ISO/IEC 27001 certification. The internationally recognised ISO/IEC 27001 certification is a best practice framework for managing information security within an organisation and is obtained only by companies with the highest security standards. The certification process included an independent audit of IXUP by the British Standards Institution (BSI) which covered areas such as risk management procedures, threat mitigation, access control and physical security. The internationally accepted information security standard was awarded to the Company for satisfying compliance criteria and demonstrating a systematic approach to managing sensitive information. This included ensuring IXUP has a formalised and structured business management system which can continually identify, assess and effectively treat information risks. IXUP CEO Peter Leihn said: “By gaining ISO/IEC 27001 certification, IXUP is further proving its credentials to secure sensitive information. Data governance, risk, compliance and security are all key concerns for today’s organisations. Our ISO/IEC 27001 certification will reassure current and prospective clients that we meet strict data compliance obligations. We have always sought to ensure we meet best practice standards - our clients demand the highest level of data security. Our ISO/IEC 27001 certification acknowledges we take data security seriously.” Chris Meehan, General Manager of Operations and Training at BSI said: “By achieving certification to ISO/IEC 27001, the world’s most widely recognised Information Security Management System standard, IXUP will be able to continually monitor and manage information security across the organisation, reassuring clients that they have implemented best practice information security methods.” ISO/IEC 27001 also provides a framework to identify and document possible threats, along with resultant recommended information security controls and other risk treatment initiatives; with compliance regularly monitored through internal and external audits. IXUP’s certification underpins its focus on continual improvement to ensure its risk systems always meet best practice information security standards. -ENDS- About IXUP Founded in 2011 and listed on the ASX in 2017, IXUP (ASX:IXU) is a pioneer of secure data collaboration. The company’s unique, proprietary software platform allows multiple parties to connect sensitive data and collaborate without exposure of that data. IXUP’s multilayered, encrypted approach eliminates the risks posed by sharing data or using third parties, and each collaborator retains complete control over their data at all times. Within IXUP’s trusted platform, collaborators explore the matches achieved and derive rich, actionable insights for competitive advantage. IXUP is headquartered in Sydney, Australia. For more information visit www.ixup.com. About BSI BSI is the business improvement company that enables organisations to turn standards of best practice into habits of excellence. Working with over 86,000 clients across 193 countries, it is a truly international business with skills and experience across a number of sectors including aerospace, automotive, built environment, food, and healthcare. Through its expertise in Standards Development and Knowledge Solutions, Assurance and Professional Services, BSI improves business performance to help clients grow sustainably, manage risk and ultimately be more resilient. For more information visit: www.bsigroup.com. Media Contacts: Dylan Hayley Rosenthal PR Executive - Filtered Media Tel: 0419 609 703 E: dylanhayley@filteredmedia.com.au AIIA iAwards extend early bird submission to 4 February 2019 2018-12-18T22:19:31Z aiia-iawards-extend-early-bird-submission-to-4-february-2019 Sydney, Australia – 19 December -- The Australian Information Industry Association (AIIA), the nation’s peak representative body for the ICT sector, has announced that the early bird closing date for the 2019 AIIA iAwards entries has been extended to 4 February. Entrants who register before 4 February 2019 will still be able to amend their entries until the official closing date of 21 February. For the past 25 years, AIIA has been driving an innovation nation through its iAwards program. It is now Australia’s longest running and most broadly scoped innovation recognition program, promoting excellence in the Australian digital ecosystem. Commenting on the AIIA iAwards, newly appointed AIIA CEO Ron Gauci, said: “At the 2018 iAwards we saw life-changing innovations such as a modular, self-fitting hearing aid, and the use of virtual reality to treat phobias. We witnessed robots that write their own code and the world’s first automatic, real-time, artificial intelligence shark detection system. “Following on from this year’s success, we are excited about the prospect of more awe- inspiring entries in the 2019 program. By entering the 2019 AIIA iAwards, innovators will be taken on a journey that will bring them national exposure and media attention that has been enjoyed by past winners. Entry for Students and Startups is free, so if you have a great idea we look forward to hearing from you.” Leon Young, Founding CEO of Cogniss and 2017 Community Services Market iAwards Winner, offers the following advice to 2019 applicants. “If you’re considering applying, go in with the confidence that you've met the criteria, you know how to present your entry and you’re committed to the application process. It’s a highly competitive award with good industry recognition. “As a small business, the two things you rely on are your customer references and credibility. The AIIA iAwards act as some sort of mark of the quality of what your business is doing and is a great way to help you achieve your business goals.” The Yield, an Australian agricultural technology company on a mission to transform food and farming practices with scalable digital technology, won both the Big Data / Machine Learning Innovation of the Year and Startup of the Year categories at the 2017 iAwards. Since the win, the company has gone from strength to strength in ANZ and internationally, gaining several large corporate clients. Tallulah Robinson, Marketing Coordinator, said: “Our advice for those entering in future awards is to keep entries short, succinct and to the point. Include any statistics or evidence you can and keep the focus on the problem you’re solving. Remember the judges reading the entries are human too, so ensure it is well-written and engaging. And, of course, allow them to see the passion for your technology you undoubtedly have! “Winning two iAwards was an absolute honour, especially as there were so many amazing entries in those categories. It was great to see our hard work paid off and acknowledged, and to receive recognition from such a reputable industry body. Winning was also invaluable in terms of exposure; nothing helps our sales team more than starting a conversation with someone who has already heard of us, knows what we do – and knows we’ve won awards.” For more information visit www.aiia.com.au/iawards or to submit an entry for the iAwards program, please visit https://iawards.awardsplatform.com/ #iAwards @theiAwards ### About AIIA The Australian Information Industry Association (AIIA) is Australia’s peak representative body and advocacy group for those in the digital ecosystem. Since 1978 AIIA has pursued activities to stimulate and grow the digital ecosystem, to create a favorable business environment for members and to contribute to Australia’s economic prosperity. We do this by delivering outstanding member value by providing a strong voice of influence; building a sense of community through events and education; enabling a network for collaboration and inspiration; and developing compelling content and relevant and interesting information. For more information on AIIA Policy and Advocacy key areas please visit https://www.aiia.com.au/influence-And-leadership/policy-priorities Media Contacts Dylan Hayley Rosenthal PR Executive Filtered Media Tel: 0419 609 703 E: dylanhayley@filteredmedia.com.au Melbourne Strengthens Position as Tech Capital 2018-12-18T03:25:10Z melbourne-strengthens-position-as-tech-capital Tuesday, 18 December 2018 - The Andrews Labor Government has announced that Melbourne will house the national headquarters of the Australian Information Industry Association (AIIA) – Australia’s peak representative body for the tech sector. The Labor Government also announced that it will host the AIIA National iAwards events as the major sponsor for the next four years, cementing Victoria’s position as Australia’s tech capital. The National iAwards is the leading awards program for the technology industry, recognising and rewarding entries from startups, government, corporates and students from across the nation. The AIIA National iAwards is the centrepiece of Victoria’s annual Digital Innovation Festival, celebrating the tech talent and ideas that help give Victoria our competitive edge. Moving into its 26th year, the AIIA iAwards recognise Australia’s leading digital technology innovators. Nominations for the 2019 awards are already open, with early bird applications closing on 4 February 2019. The Labor Government is a strong supporter of Victoria’s tech sector, which already employs more than 117,000 people, and will continue to invest in the sector to ensure Victoria grows as a technology hub of the Asia Pacific. The establishment of AIIA headquarters in Melbourne will boost opportunities for Victorian businesses to work together and grow the performance of numerous local industries. The AIIA will continue to have a strong national presence with local offices in Sydney and Canberra and state council activities in all states. Quotes attributable to Minister for Jobs, Innovation and Trade Martin Pakula “The decision by the AIIA to choose Melbourne as the location for its new national headquarters is a coup for our tech sector and strengthens our position as Australia’s tech capital.” “We look forward to continuing our work with the AIIA and its members to raise the profile of Australia’s innovators who are helping to create the jobs that will support our future economy.” Quotes attributable to AIIA CEO Ron Gauci “Following the success of the 2018 AIIA National iAwards ceremony in Melbourne, we’re excited to continue our work with the Victorian Government over the next four years." “Melbourne is a great base for our national headquarters as we look to further enhance the reputation of Australia’s leading awards program for the technology industry and pursue our strategic imperatives of innovation, skills and digitisation of the economy.” 90% of Companies Deploy Artificial Intelligence to Enhance the Customer Journey: MIT Global Survey 2018-12-18T01:14:17Z 90-of-companies-deploy-artificial-intelligence-to-enhance-the-customer-journey-mit-global-survey New MIT Technology Review Insights report sponsored by Genesys found that ‘customer–centric’ brands using advanced AI benefit from increased efficiency, greater brand loyalty, and notable gains in revenue. A global survey of nearly 600 executives across 18 countries found that companies adopting artificial intelligence (AI)-enabled technology across the customer journey have seen a positive impact on customer satisfaction, service delivery and contact centre performance. Humans + bots: Tension and opportunity – How top global brands blend human skills and AI to build customer intimacy and drive growth, is the new report from MIT Technology Review Insights, sponsored by Genesys. It analyses how businesses use AI in customer experience programs and examines the corresponding business performance and return on investment (ROI). The survey polled small to large-sized companies, with nearly half of respondents from large organisations with over $5 billion in revenue. Over a quarter (27%) of the customer experience executives surveyed were from the Asia Pacific region (APAC) many of whom were based in Australia and New Zealand. Australian and New Zealand companies confident in AI The survey finds that businesses in Asia Pacific report greater confidence that AI will contribute to significant brand awareness and customer lifetime value performance. Other APAC findings include: Nearly half of respondents indicated that between 25% to 50% of all enquiries are now completely resolved through automated channels, leaving agents more time to handle complex tasks. 84% of respondents believed customers felt closer to them because of their efforts to improve customer experience. More so than other regions, APAC respondents balance a strategic concern for efficiency and intimacy with 76% believing AI investment is driven by a need to improve customer intimacy, and 96% agreeing it is also driven by a need to improve customer experience efficiency. Large Upticks in Efficiency Globally, respondents reported that AI dramatically improves the efficiency, processing speed and transaction volume of customer interactions. Almost 90% of companies report faster complaint resolution, and over 80% say they enhance call volume processing using AI. By implementing AI, 70% of respondents report they’ve benefitted from improved revenue. More than half of those surveyed note increases in overall revenue of more than 5%, while over 30% cite revenue growth of more than 10%. Merijn te Booij, Chief Marketing Officer, Genesys said that the research shows that businesses win big when they deploy AI to handle simple, repetitive tasks. “AI dramatically saves human resources for more complicated or emotional customer needs. “Pairing automation and machine learning with live agents lead to happier customers, more satisfied employees and financial rewards,” said te Booji. Deepening Customer Relationships The MIT Report also revealed that 67% of customer experience leaders embrace AI to make the customer experience more efficient, but also to create deeper, more meaningful relationships with consumers. In fact, 74% of those surveyed say AI enables agents to spend more quality time with customers. And, over two-thirds of respondents say they employ automated self-service channels, instant messaging chatbots, and sentiment analysis to deliver highly personalised experiences that strengthen ties with customers. Additionally, 45% of respondents (and more than 75% of customer experience leaders) say AI helps them understand the difference between their stated brand attributes and what customers really think about them. “While investments in AI are primarily driven by efforts to improve efficiency, the technology’s ability to help companies understand and connect with their customers in more meaningful ways cannot be understated,” te Booij explained. “Not only do businesses from across the world benefit from day-to-day improvements in contact center performance, they also achieve significant gains in customer loyalty and revenue.” - ends - The full report: Humans + bots: Tension and opportunity – How top global brands blend human skills and AI to build customer intimacy and drive growth. MIT Technology Review Insights, 2018. is available from Genesys. Download your copy here. About MIT Technology Review Insights For more than 100 years MIT Technology Review has served as the world’s longest-running technology magazine, the standard bearer of news and insights on how the latest technologies affect the world around us. Read by a global community of innovators, entrepreneurs, investors and executives at the highest level, it offers an unrivaled authority that is backed by the world’s foremost technology institution, and features editors with a deep technical knowledge and understanding of technological advances. MIT Technology Review Insights is the content solutions division of MIT Technology Review. It includes two main divisions: Research and Live Events. Aligned with the same stellar editorial heritage and standards as the magazine itself, we leverage our access to a wide network of subject matter experts and leading content contributors to create custom content for clients who want to reach new audiences with relevant, cogent and high-quality stories and experiences to users wherever they want it — in digital, print, online, and via unique in-person experiences. Humans + bots: Tension and opportunity is a report by MIT Technology Review Insights based on a global survey of 599 executives and a series of expert interviews. MIT Technology Review collected and reported on all findings contained in this paper independently, regardless of participation or sponsorship. About Genesys Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel. Every day, 11,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on-premises and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Visit genesys.com on Twitter, Facebook, YouTube, LinkedIn and the Genesys blog. ©2018 Genesys Telecommunications Laboratories, Inc. All rights reserved. Genesys and the Genesys logo are trademarks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies. Media contacts Australia Elizabeth Williams Group Account Director ZADRO elizabeth@zadroagency.com.au +61 2 9212 7867 +61 411 201 354 Julie Donovan Senior Account Manager ZADRO julie@zadroagency.com.au +61 29212 7867 +61 410 510 080 BLUGLASS CLOSES CALENDAR YEAR WITH NEW TECHNOLOGY BREAKTHROUGH, EXPANSION OF MANUFACTURING CAPACITY, CONTINUING COMMERCIAL NEGOTIATIONS 2018-12-18T00:43:49Z bluglass-closes-calendar-year-with-new-technology-breakthrough-expansion-of-manufacturing-capacity-continuing-commercial-negotiations Sydney, 18 December 2018: Australian technology leader BluGlass Limited (ASX: BLG) has closed out the calendar year with market announcements that cover breakthrough technology development, expansion of its Silverwater facility, and an update on its continuing negotiations with global LED manufacturer Lumileds. Giles Bourne, Managing Director and CEO of BluGlass, said, “This breakthrough development of our technology is very exciting. These results confirm the potential of our patented RPCVD technology to solve a number of the manufacturing challenges associated with the industry’s incumbent processes, and importantly allows us to start discussions with a range of potential high-value partners in high-brightness LED and other semiconductor market segments. “Having made significant and intensive investment and development over a number of years, and with 62 global patents to protect our IP, we now plan to take these results to market to capitalise on the broader applications for our technology, and deliver the best-possible return on shareholder investment.” BluGlass demonstrates technology breakthrough to resolve complex manufacturing challenges - to improve LED efficiency, create smaller devices and reduce manufacturing costs and complexity BluGlass has today announced that its unique manufacturing process, Remote Plasma Chemical Vapour Deposition (RPCVD) has successfully demonstrated functioning tunnel junctions to enable high-brightness, cascaded LEDs, in a world first for gallium nitride (GaN) semiconductors. (High-brightness LEDs are very different from the low-cost commodity LEDs to be found on Christmas trees at this time of year. High-brightness LEDs are used in specialised applications that include vehicle lighting, UV LEDs in water purification, and high-power laser diodes used in industrial machine applications.) A cascaded LED is a device where two or more LEDs are grown in a continuous vertical stack using what’s called a tunnel junction to interconnect the multiple LEDs in a single chip. Cascaded LEDs address a fundamental constraint inherent in high-brightness LEDs, called ‘efficiency droop’, where the efficiency of the light output drops as the driving current increases. (LEDs operate by passing an electric current through specialised semiconductor material: the current energises the semiconductor material which then emits light - essentially the reverse process to that used in photovoltaic solar cells in which sunlight is converted into electrical current.) A simple solution to combat efficiency droop is to replace a single LED chip with two or more LED chips side by side: light can then be generated by driving each LED at a lower current matched to their peak efficiency. However, the use of multiple LED chips in this way increases cost and the space required to accommodate multiple chips. In today’s markets the demand for increasingly smaller devices is growing, including in the automotive industry, where there are strict limits on physical device dimensions.A better solution is to use cascaded LEDs - a single chip that has two or more LEDs stacked vertically in a single chip. This enables more light output, but without efficiency droop. Efficiency droop is reduced because multiple LEDs are working together to create light output, and power is increased by stacking voltage, not current, with no additional space required. The vertical solution also increases the number of devices than can be made from a single wafer – further reducing manufacturing costs. This is a significant breakthrough for BluGlass, as a successful cascaded LED is not yet commercially available, and is not easily achieved by the incumbent manufacturing technology, Metal-Organic Chemical Vapour Deposition (MOCVD). Cascaded LEDs could enable smaller, cheaper and higher performing LEDs.   The RPCVD process is uniquely able to produce these critical enabling tunnel junctions in the LED device by capitalising on its inherent competitive advantages. RPCVD operates at several hundred degrees cooler than the incumbent technology, and replaces expensive and toxic ammonia (which also introduces unwanted hydrogen into the process) with an inert nitrogen plasma.  It is also able to achieve the required activation needed for a working cascaded LED during growth. MOCVD relies on complicated and time-consuming additional processing to achieve the required activation. New equipment at BluGlass manufacturing facility BluGlass has taken delivery of the first of two new specialised manufacturing platforms, an Aixtron AIX 2800 G4 commercial scale MOCVD platform that BluGlass will retrofit with its RPCVD manufacturing technology. With the second platform expected in January 2019, these will add capacity for industry collaborations around the use of RPCVD for tunnel junction-enabled cascaded LEDs, microLEDs, and power electronics devices. The supporting clean-room build and fit out underwritten by its capital raise from mid-year is nearing completion. Continuing commercial negotiations with Lumileds Separately, BluGlass remains in active negotiations with global LED manufacturer Lumileds to extend the collaboration and to potentially enter a commercial agreement to licence BluGlass' RPCVD technology, as notified to the market at the BluGlass AGM held on 19 November 2018. - Ends - About BluGlass BluGlass Limited (ASX: BLG) is a global leader commercialising a breakthrough technology using Remote Plasma Chemical Vapour Deposition (RPCVD) for the manufacture of high-performance LEDs and other devices. BluGlass has invented a new process using RPCVD to grow advanced materials such as gallium nitride (GaN) and indium gallium nitride (InGaN). These materials are crucial to the production of high-efficiency devices such as power electronics and high-brightness light emitting diodes (LEDs) used in next-generation vehicle lighting, virtual reality systems and device backlighting. The RPCVD technology, because of its low temperature and flexible nature, offers many potential benefits over existing technologies including higher efficiency, lower cost, substrate flexibility (including GaN on silicon) and scalability.BluGlass was spun off from Macquarie University in 2005 and listed in 2006.Media Contacts: Alan Smith +61 404 432 700 alan.smith@digivizer.com Stefanie Winwood +61 433 307 853 swinwood@bluglass.com.au. Further details on the results available from Stefanie Winwood at BluGlass. Revolutionary Mobile Signal Booster Launches in New Zealand 2018-12-17T00:00:48Z revolutionary-mobile-signal-booster-launches-in-new-zealand Cel-Fi GO can provide indoor and outdoor coverage and is ideal for any location where cellular service is poor. Managing Director of Powertec Telecommunications, Raymond Smith, stated the solution would largely resolve frustrations with poor wireless coverage areas and call quality. “Cellular coverage in vehicles, homes and offices is more critical than ever before as the norm becomes to rely on mobile phones as the primary mode of communication,” he said. “Cel-Fi GO addresses these issues of poor mobile coverage and amplifies signal strength.” After a successful launch into the Australian market in 2017, the device was enthusiastically snapped up by fleet, 4WD, vehicle, marine, home, office and caravan markets. “We had an incredible opportunity to work alongside US-based Nextivity for the past couple of years to help bring the Cel-Fi GO to market in Australia and now we’re looking forward to boosting signals in New Zealand,” said Raymond. The cellular coverage solution leverages smart technology and award-winning IntelliBoost® signal processing to deliver the industry’s best voice and data wireless performance. “Based on the enthusiastic uptake in Australia we would expect that New Zealanders would embrace this product to solve their poor mobile coverage problems.” Cel-Fi GO is the first carrier-class cellular coverage solution to feature industry leading 100dB system gain – more than one hundred times powerful than traditional methods – cradle and antenna. Operated on 3G and 4G frequency bands, the device is indoor/outdoor IP rated and can be used in marine, automotive and fixed applications, for moving vehicles and building installations to amplify cellular signals using a number of patented algorithms. “Cel-Fi GO automatically adapts to the moving environment, jumping from tower to tower by not releasing the signal until the incoming tower signal strength is sufficient,” explained Raymond. Coupled with antennas and the Cel-Fi WAVE smartphone app, Cel-Fi GO is the ideal solution to resolve the toughest coverage challenges. From this month, Cel-Fi GO is available to New Zealand residents and mobile subscribers of the Vodafone network. More about Powertec Telecommunications Australian-born, global hardware and communications company, Powertec Telecommunications, is optimising connectivity far and wide with its low-cost, smart technology solutions. From humble beginnings in 1995 as a one-man team on the Gold Coast, the company has grown into an international operation with offices in NSW, Victoria, WA, QLD, NT and New Zealand. Founder and CEO, Raymond Smith, said that the driving force for the development of the business was to deliver individuals and businesses with solutions to help stay connected. “Our wireless communication products and solutions aim to make a difference in people’s lives and ensure that they can communicate and be connected no matter where they may be,” he said. “The products we offer are intelligent, reliable and durable for optimal connectivity and best possible performance.” Through a commitment with its partners and manufacturers, Powertec has secured exclusive distributorship in Australia and New Zealand for many complementary products that have attracted over 2,000 resellers and retailers, as well as internationally. In 2012, the company teamed up with Nextivity Inc. – a leading developer of cellular coverage technology – becoming the Australia Pacific distributor of Cel-Fi mobile smart repeaters; a first of its kind consumer product to be approved by all mobile carriers in Australia and New Zealand. “Powertec’s product reliability and onboard intelligence is the reason our network continues to grow and we’re able to offer effective wireless coverage and technology solutions in addition to products that work in harmony with cellular networks,” said Mr Smith. “Thanks to Powertec’s innovative solutions there are now thousands of sites and users with access to high speed data where previously it was not possible. “ Powertec today supplies mobile carriers, large multinational companies, government departments, defence, emergency services, small to medium sized businesses and individuals with its breadth of hardware solutions enhancing the ability to communicate. For more information on Powertec Telecommunications, visit their website: www.powertec.co.nz - ENDS – ALL MEDIA ENQUIRIES: Emma Bain | M10 Collective Ph: 0438 264 355 Email: emma@m10.com.au AIIA announces inspirational new Board and State Council Chair members to represent Australia’s ICT industry 2018-12-16T22:16:25Z aiia-announces-inspirational-new-board-and-state-council-chair-members-to-represent-australias-ict-industry Sydney, Australia – 17 December 2018 -- The Australian Information Industry Association (AIIA), the peak member body for the ICT industry, today announced seven new Board members and State Council Chairs from some of the largest, most well-known and respected global and national ICT companies, as well as leading representatives from small to medium-sized firms. “Our invigorated AIIA National Board and our State Councils embody the diversity of the Australian digital economy, including large Australian companies, multinationals and small and medium sized businesses,” said AIIA Chairman and Managing Director of Optus Business, John Paitaridis. The new Board members include Megan James (CEO, Australian Data Centres); David La Rose (Managing Director, IBM Australia & NZ); Sharryn Napier (Vice President & Regional Director Australia & NZ, Qlik); Angela Fox (Managing Director, Dell Australia & NZ); John Ieraci (Chief Customer Officer, Telstra Enterprise); and Matt Codrington (Managing Director, Lenovo Australia & NZ). This announcement also sees the return of Rob Hillard (Chief Strategy & Innovation Officer, Deloitte) as AIIA Board Deputy Chair. They join existing Board members Charles Lindop, AIIA Treasurer (Principal, KTM Capital); Steven Worrall (Managing Director, Microsoft Australia); Stuart Althaus (Chief Executive Officer, SME Gateway); Mark Nicholls (Managing Director, Information Professionals Pty Ltd); Seelan Nayagam (Managing Director, DXC Technology Australia & NZ); Murray Hurps (Director of Entrepreneurship at University of Technology Sydney); and Ken Boal (Vice President, Cisco). Commenting on the new Board members, John Paitaridis said: “I am delighted with the composition of the new AIIA Board. The Board members are all recognised leaders in the Australian technology industry bringing together a vast range of skills, industry insights and experiences to support and inspire the AIIA to realise its vision of growing Australia’s social and economic prosperity through technology innovation. “Our Board aspires to improve advocacy and shape policy for the Australian ICT sector, generate new business opportunities, increase collaboration with other members, and build professional standing.” Directors are elected for up to three year terms to set strategic direction for the AIIA and work closely with AIIA management to develop the National Business Plan and oversee operational excellence. “I’m delighted to welcome Megan James to the Board. Megan has played a dynamic role in Australia’s Information, Communications and Technology industry and is a leader in the rapidly expanding and competitive data centre sector,” said Mr Paitaridis. Mr Paitaridis said he is also delighted that David La Rose and Sharryn Napier have joined the Board. “David brings business acumen and strategic, innovative thinking to his role as Director and great international experience. Sharryn is respected as an authentic leader who motivates and inspires teams as a whole, which will no doubt result in high levels of dedication and commitment within the AIIA. “Angela Fox is another outstanding addition to the Board as she is a firm believer in diversity in the ICT industry, having launched the Australia and New Zealand Diversity and Inclusion Council, and being a founding member of the APJ Diversity and Inclusion Council. “John Ieraci is a real asset to the organisation as he has been part of the Telstra Executive Team since 2007 and will no doubt bring his expertise on security, protection and threat intelligence services to the AIIA. Matt Codrington has long been a supporter of the AIIA and I’m excited that he will adding value with his strong transformational experience and ability to identify new opportunities for the AIIA,” added Mr Paitaridis. The AIIA has established six State and Territory Councils to promote the AlIA's objectives, programs, policies, interests and objectives within those specific State and Territories. The State and Territory Councils are responsible to the AIIA Board and report to the recently appointed CEO, Ron Gauci. The AIIA State Chairs for 2019 are: Deirdre Diamante, VIC – M.I.A. Consulting Services Pty Ltd Greg Boorer, ACT – Canberra Data Centres Proprietary Ltd Sharon Brown, WA – Sharon Brown & Associates Mark Nicholls, QLD – Information Professionals Pty Ltd Matt Wynn-Jones, NSW – Counterparts Technology Tim Chopping, SA – SRA Information Technology Pty Ltd # # # Additional information on new AIIA Board members Megan James – As CEO at Australian Data Centres, Megan has been instrumental in growing the offering of the company to what it is today, and qualifying it for appropriate panels for Government Business. A highly respected industry executive and passionate human being, Megan lends her time to support and advocate women in business and the burgeoning IT industry. Commenting on her role as Director, Ms James said: “I’m thrilled to be elected to the AIIA Board as it caps off 25 years in the information technology industry, and I’m genuinely very excited to connect and engage with small and large businesses for a more innovative Australia.” David La Rose – As Managing Director of IBM Australia and New Zealand, David is responsible for the vision and overall performance of the business in the region. Having worked in the technology industry in Asia, Europe, Australia and New Zealand, he has extensive experience in resolving complex business issues, identifying growth opportunities and a passion for building the skills we need in emerging technology to drive Australia’s innovation agenda. “Having the opportunity to be part of the AIIA Board to share ideas and define strategies for the benefit of Australia’s innovation agenda is a privilege. With emerging technology playing such a pivotal role in the future of Australia, the plans we put in place over the next couple of years will be critical to our ongoing success and prosperity,” said Mr La Rose. Sharryn Napier – In her role as Vice President & Regional Director Australia & NZ at Qlik, Sharryn is responsible for driving sustained growth and sales for Qlik’s visual analytics business, and providing strategic direction for the company. She has held senior positions at several global companies over a career spanning 20 years. Angela Fox - As Managing Director of Dell Australia & New Zealand, Angela is responsible for leading Dell’s efforts to deliver innovative technology solutions to consumers, small and medium businesses, Dell partners, public institutions and large enterprises across the region. John Ieraci – John has been part of the Telstra Executive Team since 2007. As Chief Customer Officer for Telstra Enterprise in Australia, he is responsible for Sales and Service for 14,000 largest Enterprise and Government Accounts. His goal is to further develop Telstra's strategic relationship with these customers through technology and service innovation, and business relevant co-creation opportunities. Matt Codrington – In his role as Managing Director, Lenovo Australia and New Zealand, Matt is responsible for Lenovo’s business within the ANZ region across all Government, Commercial, Consumer and Emerging PC+ segments. Matt works with IT executives who are looking to define strategies that can add value to their business. Matt is able to rapidly build and execute practical solutions for a growing topline and profitable bottom line. Rob Hillard, Deputy Chair – As Chief Strategy & Innovation Officer at Deloitte, Robert positions the firm to tackle the disruption of technology, new competitors, challenging economic conditions and changing regulatory priorities. Robert is also a member of the global Deloitte board. His contribution to the Australian technology industry was recognised in late 2014 with his admission as a Fellow of the Australian Computer Society. He has served terms on the AIIA Board and national executive, MIKE2.0 Governance Association board (the Swiss non-profit governance body for MIKE2.0) as well as various university and professional advisory groups. About AIIA The Australian Information Industry Association (AIIA) is Australia’s peak representative body and advocacy group for those in the digital ecosystem. Since 1978 AIIA has pursued activities to stimulate and grow the digital ecosystem, to create a favorable business environment for members and to contribute to Australia’s economic prosperity. We do this by delivering outstanding member value by providing a strong voice of influence; building a sense of community through events and education; enabling a network for collaboration and inspiration; and developing compelling content and relevant and interesting information. Media Contacts For more information please contact: Jeffrey Coote Tel: (02) 8355 3130 jeffrey@filteredmedia.com.au Blue Prism Becomes First Software Vendor to Achieve Highest Level of Veracode Verified Accreditation 2018-12-12T21:07:53Z blue-prism-becomes-first-software-vendor-to-achieve-highest-level-of-veracode-verified-accreditation Sydney, Australia – December 13, 2018 – Blue Prism (AIM: PRSM), the provider of the world’s most successful Digital Workforce, today announced that it is the first and only robotic process automation (RPA) vendor to achieve the highest level of Veracode Verified, a program that validates a company’s secure software development processes. Blue Prism is also the world’s first software vendor to attain Verified Continuous, Veracode’s top tier and its most comprehensive for integrated and mature secure practices. The Veracode Verified accreditation is issued by one of the leading providers of application security, validates Blue Prism’s ongoing commitment and market leadership in prioritizing security and creating secure software. With approximately 30 percent of all data breaches occurring as a result of a vulnerability at the application layer, software purchasers are demanding more insight into the security of the software they are buying. The Veracode Verified seal and attestation provides customers with a way to identify the commitment of individual software vendors to ensuring that their products are secure by design. Blue Prism’s Digital Workforce Platform has successfully met the requirements of the Veracode Verified program allowing for better security integration into the development process. “Blue Prism’s partnership between its security and development teams to ensure secure coding practices was pivotal in the achievement of Verified Continuous,” said Asha May, Director of Customer Engagement at Veracode. “Blue Prism is committed to delivering secure code to help organizations reduce the risk of a major security breach.” This certification not only validates Blue Prism’s focus on providing an authentically built, enterprise-grade secure solution to this market, but is also part of the company’s intrinsic product development methodology. By completing and passing rigorous testing, the Veracode Verified program moves Blue Prism beyond point-in-time security testing, into a mature application security program that enforces secure development practice across the entire Software Development Life Cycle (SDLC). “Enabling organizations to move forward confidently in their intelligent automation initiatives is a keystone of long-term success for RPA vendors,” says Dave Mayer, Principal Analyst, AI & RPA from NelsonHall. “Reaching this level of security certification underscores Blue Prism’s prioritization of data and access security not just as a product feature, but as an ongoing, rigorous process encompassing the complete automation lifecycle.” When purchasing software, customers and prospects are demanding to understand how secure the software is. As part of Veracode Verified, Blue Prism can now demonstrate that its application has undergone security testing as part of the development practice. Additionally, participating in the program ensures that Blue Prism’s software meets an exceptionally high standard of application security, reducing risk for the customer. Organizations that have their secure development practice validated, and their application accepted into the Verified Continuous Tier, have demonstrated that the following security gates have been implemented into their software development practice: Assesses first-party code with static analysis Provides developers with remediation guidance on how to remediate flaws which have been introduced Assesses open source components for security vulnerabilities Documents through a policy that the application is compliant when there are no vulnerabilities medium or above Integrates security tools into development workflows Provides secure coding training to the development team and advanced secure coding training to an identified security champion on the development team. “Blue Prism’s participation in this program provides peace of mind to customers and prospects that our RPA platform meets the highest standard of application security, helping reduce risks while mitigating vulnerabilities,” said Colin Redbond, head of technology strategy for Blue Prism. “It also further highlights our leadership in RPA security and enables us to help organizations support their PCI-DSS, SANS 25, OWASP and CERT compliant processes while meeting the security and governance requirements in the most highly regulated industries.” About Blue Prism As the pioneer, innovator and market leader in Robotic Process Automation (RPA), Blue Prism delivers the world’s most successful Digital Workforce. The company’s intelligent digital workers provide government and business leaders with new operational capacity and intelligent skills to automate mission-critical business processes, while meeting the requirements of the most demanding IT environments, where security, compliance and scalability are paramount. Blue Prism provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500 and public-sector market. Billions of transactions and hundreds of millions of hours of work are executed on Blue Prism software robots. For more information about Blue Prism (AIM: PRSM), visit www.blueprism.com and follow the company on LinkedIn and Twitter. ### Media contacts Sue Ralston or Pru Quinlan at Einsteinz Communications– For Blue Prism sue@einteinz.com.au or pru@einsteinz.com.au +61 (0)2 8905 0995 Media contacts Sue Ralston or Pru Quinlan at Einsteinz Communications – For Blue Prism sue@einteinz.com.au or pru@einsteinz.com.au +61 (0)2 8905 0995 Media contacts Sue Ralston or Pru Quinlan at Einsteinz Communications – For Blue Prism sue@einteinz.com.au or pru@einsteinz.com.au +61 (0)2 8905 0995 Media contacts Sue Ralston or Pru Quinlan at Einsteinz Communications – For Blue Prism sue@einteinz.com.au or pru@einsteinz.com.au +61 (0)2 8905 0995 Sunsuper slashes customer response times with CX offering from Genesys 2018-12-12T01:26:59Z sunsuper-slashes-customer-response-times-with-cx-offering-from-genesys Sunsuper, one of Australia’s fastest growing superannuation funds, selected Genesys® (www.genesys.com/anz), the global leader in omnichannel customer experience (CX) and contact centre solutions, to refresh its CX capabilities to support business growth and has already seen impressive results. Sunsuper’s previous contact centre system needed between two and three business days to respond to emails and web queries. Since switching to Genesys PureConnect™ inquiries are now resolved in a matter of hours. By integrating web chat functionality across key online functions – member join and pay super online fulfilment rates have also improved. Enhanced features and new functionalities have given Sunsuper members greater choice on when and how they want to engage, lifting customer satisfaction by 2% and increasing the number of members who have judged their experience with Sunsuper as ‘excellent’ or ‘above and beyond’. QPC, a partner specialising in contact centres, worked to identify key business objectives as part of overhauling Sunsuper’s CX capabilities. After 10 years of solid growth, Sunsuper needed a solution that was faster and more efficient to enable better business performance to provide a seamless customer and user experience. QPC recommended the Genesys PureConnect™ omnichannel contact centre solution, after close consideration of all market options, for its unified approach to managing multichannel customer interactions. Amalie White, Head of Customer Interactions, Sunsuper, said the Genesys PureConnect platform was the right solution for them as it met their core values of being a customer-centric organisation. “Its intuitive features and ability to streamline tasks across different communication channels, has led to real, tangible results for the business already. “Our initial trial of the Genesys PureConnect platform began with 80 customer representatives; it has since been rolled out to 250 Sunsuper staff, representing nearly a quarter of the organisation. This is a testament to the capabilities and intuitive nature of our refreshed customer offering,” said Ms White. In addition, Sunsuper expects more business performance improvements. Previously, contact centre agents were juggling multiple, disparate systems and onboarding/training of new staff was lengthy and costly. Genesys PureConnect solution has paved the way for a frictionless, easy and immediate customer journey. Happier customers have also led to a positive impact on staff satisfaction. By streamlining administrative tasks, staff are able to focus on more rewarding conversations with members. Gwilym Funnell, Vice President of Sales and Managing Director, Genesys Australia and New Zealand, said the increasing digitisation across all industry sectors has put pressure on businesses to keep up with the pace – or risk losing out to competition. “Genesys has built a reputation for developing some of the world’s most sophisticated contact centre solutions to support organisations and their evolving customer and business needs. We are pleased to see Genesys PureConnect equip organisations like Sunsuper for success today and into the future,” said Mr Funnell.