The PRWIRE Press Releases https:// 2019-03-21T00:52:07Z Avaya Introduces Cloud Transformation Program Making it Easier for Companies to Adopt the Cloud Communications Infrastructure that Best Meets Their Needs 2019-03-21T00:52:07Z avaya-introduces-cloud-transformation-program-making-it-easier-for-companies-to-adopt-the-cloud-communications-infrastructure-that-best-meets-their-needs Enterprise Connect – Orlando, FL– March 21, 2019 – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, has introduced its program to assist organisations considering cloud communications delivery models as part of their digital transformation. Avaya’s cloud transformation program makes it easier and removes uncertainty and risk from the transition. The program provides compelling incentives and the resources of its professional services team to help companies map the most effective and efficient path to implement Avaya OneCloud solutions for public, private or hybrid communications deployments. The Avaya cloud transformation program helps organisations: Define and discover their required outcomes for a cloud communications transition Determine the best cloud models for various applications, based on specific business needs Identify key processes and APIs that work within their existing infrastructure and how best to deploy them to a new cloud ecosystem Begin their cloud transformation with next steps and roadmaps aligned to their specific business goals and based on targeted financial modeling For Avaya customers, the company will provide credits for perpetual licenses and reduced per-seat cloud pricing, as well as remove termination penalties on current support services contracts for those that implement an Avaya OneCloud solution. Avaya customers can also take advantage of Avaya cloud transformation workshops at reduced or even zero cost. These workshops bring Avaya professional services cloud experts together with an organisation’s key decision makers for a working session to understand the breadth and depth of a cloud transformation with the Avaya OneCloud deployment model that best meets their needs, develop an implementation timeline, and define what is required to achieve desired outcomes. “Communications is foundational to digital success, driving improved collaboration and improving the customer experience, and cloud has become the new operating model for digital businesses,” said Zeus Kerravala, Founder & Principal Analyst, ZK Research. “For business leaders digitally transforming their communications via the cloud, it is important they find solutions that fit their workflows and a solution provider that offers a range of options. Avaya OneCloud offers the broadest selection of cloud options across every segment, and Avaya’s cloud transformation program will help organisations find the right solution that fits their unique requirements.” Avaya OneCloud solutions for Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), provide organisations of all sizes with a fast, convenient and automated path to the benefits of cloud communications. Avaya currently has 3.7 million cloud seats between its public and private offerings, and continues to see increased adoption of its cloud solutions across a wide range of industries. Avaya OneCloud solutions are available in 34 countries. The company will continue to expand its global footprint in the coming months to meet the growing needs of customers worldwide. -Ends- For more information on the Avaya cloud transformation program, visit the dedicated webpage at: https://news.avaya.com/us-cp-cloud-migration-reg The company is showcasing its cloud solutions, and more, at the Avaya booth #1519, Hall D at Enterprise Connect, March 18–21, in Orlando, FL. #EC19, #ExperiencesThatMatter Additional Resources A Buyer’s Guide to Cloud Communications – ZK Research Read about ‘Why the Cloud Might be Right for You’ Check out our whitepaper, CAPEX vs OPEX: The Financial Implications of Going Cloud About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organisations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom Dell Boomi helps University of Melbourne to cloud-enable its integrations and transition to Smarter Campuses 2019-03-20T01:39:52Z dell-boomi-helps-university-of-melbourne-to-cloud-enable-its-integrations-and-transition-to-smarter-campuses Sydney, Australia – March 19, 2019 – Dell Boomi™ (Boomi) has announced it has been contracted by the University of Melbourne (UoM) to enable the coexistence of the institute’s 700 applications using the Boomi integration platform. Boomi has helped the university create a centralised data synchronisation hub that provides granular visibility into data quality and has subsequently accelerated the roll-out of new services. The real-time availability of this critical information will help UoM transform its facilities into smart campuses powered by the Internet of Things (IoT). UoM provides education to more than 50,000 students enrolled across its seven campuses. Its vast set of applications – spanning everything from a Financial and Employee System (FES) to Student Management Systems (SMS) and its online Learning Management Systems (LMS), as well as a slew of specialty systems – are part of a hybrid environment. UoM deployed the Boomi integration platform-as-a-service (iPaaS) to link up its IT environment. Boomi is a only truly cloud-based integration provider and was selected for its ability to support a diverse organisation. The university is using the Boomi Master Data Hub (MDH) as the foundation for its data synchronisation. These comprehensive capabilities are managed through Boomi’s easy-to-use interface which provides full visibility over and control of all information flowing through the platform. Having established a modern integration framework, UoM has been able to commence its transition to smart campuses. Critical to this project is space utilisation, and so the university is in the process of installing smart sensors in selected buildings. Boomi will collect the data generated by these sensors and transfer it to the smart campus data repository, along with information from other relevant applications. These insights will allow UoM to determine how and when facilities are being used in order to optimise space and other student services. “Data consistency is a major challenge for organisations investing in digital transformation – especially in an industry like higher education where student attrition and policy issues place constant pressure on Australian universities to demonstrate the outcomes they can deliver,” said Nick Lambrou, Managing Director Australia and New Zealand at Boomi. “With the Boomi platform at the core of its applications tying all data together, UoM has developed the comprehensive scaffolding it needs to drive its digital evolution, allowing it to introduce new services sooner, while preparing its facilities for the next phase of its growth strategy.” About Dell Boomi Boomi, an independent business unit of Dell, quickly and easily unites everything in your digital ecosystem so you can achieve better business outcomes, faster. Boomi’s intelligent, flexible, scalable platform accelerates your business results by linking your data, systems, applications, processes and people. Harnessing the power of the cloud to unify everything inside and outside of a business, Boomi gives more than 8,200 organizations the agility to lead the future. For more information, visit http://www.boomi.com. Special note: Statements in this material that relate to future results, future hiring, and future events or investment are forward-looking statements and are based on Boomi’s current expectations. In some cases, you can identify these statements by such forward-looking words as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “confidence,” “may,” “plan,” “potential,” “should,” “will” and “would,” or similar expressions. Actual results, hiring, customer trends, and events in future periods may differ materially from those expressed or implied by these forward-looking statements because of a number of risks, uncertainties and other factors, including the challenge of finding and onboarding new personnel, marketplace trends, ongoing management attention to the market, the uncertainties associated with technology changes and the development and release of new technology. Boomi and Dell Technologies assume no obligation to update any such forward-looking statements. Avaya Deepens Integration With Google Cloud To Provide Powerful AI Enhancing Customer Experience 2019-03-19T23:47:15Z avaya-deepens-integration-with-google-cloud-to-provide-powerful-ai-enhancing-customer-experience Sydney, Australia – March 19, 2019 – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced further integration with Google Cloud Contact Centre artificial intelligence (AI) to provide better experiences for customers and a more efficient workforce, taking full advantage of the powerful artificial intelligence capabilities of both companies. Recognised as a Leader in the Gartner Magic Quadrant for Contact Center1, Avaya extends its leadership in leveraging AI to improve customer experience with more personalised, intelligent and insightful interactions. This includes embedding Google’s machine learning within Avaya conversation services powering the contact centre, enabling easy integration of AI capabilities regardless of channel, promoting a consistent and intelligent experience for customers and delivering true omnichannel experiences with AI. Together, Avaya and Google Cloud are providing customers with increased flexibility, efficiency and scalability in deploying powerful and simple communication and collaboration solutions that improve the customer journey. Avaya IX Contact Centre is an AI-enhanced, omnichannel solution including voice, email, chat and mobile communications to make customer engagement a competitive advantage that drives growth and brand preference. Avaya and Google are innovating in a number of key areas, including: Virtual Agents – Human-like automated Bots which seamlessly interact with customers, offloading the live agents’ utilisation until the optimal time and then transferring all context gathered to the agent. Now customers can decide when and how to engage bots throughout the interaction. And the Avaya platform captures the intent, actions and ultimate disposition of each interaction in real-time. Through this rich data, Avaya AI can be applied to decide the next best action in future customer engagement. Agent Assist – Provides superior customer experience by continuously delivering contextually relevant knowledge base to agents based on real time conversational analysis–for BOTH voice and text-based interactions. Avaya AI algorithms can be applied to Google Contact Centre AI to determine the next best action by the agent, delivering the right information and reducing customer friction – while increasing agent satisfaction and contact centre efficiency. Conversational Topic Modelling – An unsupervised learning tool designed to uncover key topic areas that customers have been contacting the contact centre about, and abstracting relevant information relating to how topics are articulated. Google Topic Modelling combined with Avaya AI enables agents to leverage real-time visibility of topics with each conversation turn. Through this valuable insight, recommended responses and best actions can be uniquely tailored to each part of the conversation to drive desired outcomes. Avaya is enhancing the customer experience by strengthening these areas through integration of Google Cloud APIs with key elements of Avaya’s contact centre infrastructure. Additionally, Avaya’s browser-based desktop is designed to easily connect with applications and Google Contact Centre AI is seamlessly incorporated in the agent user experience. “Partnering with Avaya helps us deliver on our goal to make the contact centre experience easier and more efficient,” said Rajen Sheth, Director of Product Management at Google Cloud. “We’re excited to work with Avaya so enterprises can keep customers happy with faster call resolution, and we look forward to building on this partnership as technology and customer’s expectations evolve.” Avaya and Google’s unique collaboration offers a differentiated contact centre solution with a simpler, but more efficient and architecturally superior approach via native gRPC integration for voice. This will enable Avaya IX Contact Centre customers to easily integrate AI providers like Google Cloud and infuse AI capabilities regardless of channel, for consistent omnichannel experiences. Avaya IX Contact Centre solutions are capable of maintaining an awareness of all events, including the sentiment, suggestions and resolution, creating a data lake source for future machine learning processing that generates increasingly impactful results. “We continue to expand our AI-enabled solutions as well as our cloud offerings for customers ranging from small-medium business to the largest global enterprises, and further collaboration with Google is providing additional capabilities to augment the innovation,” said Chris McGugan, Avaya Senior Vice President, Solutions & Technology. “By bringing these innovations to market for Avaya customers and partners, we enable them to make every customer interaction more meaningful and insightful, and more productive for their businesses.” Avaya pioneered the integration of AI capabilities into contact centre communications solutions, and has led development and investment in a number of key areas: Effortless Self-Service: With the power of AI, you can deliver great self-service experiences getting your customer the right information at the right time. Agent Assistance and Productivity: Empower agents with AI-driven guidance, that includes relevant content, suggested next-actions, and real-time coaching to stay ahead of the customer engagement. Smart Matching: Leverage advanced machine learning models to pair the best agent with each customer interaction. Smart Interactions: With powerful AI technologies, you can create smart, conversational interactions that yield improved business results. Empowered Agents: Agents are empowered by AI-driven guidance for content and suggested actions. Summarisation tools help agents expedite after-call processes. Simplified Operations: Reduce complexity for customers and agents alike by using AI models to select a self-service experience, automate a process, or pair with the best possible agent -Ends- The company is showcasing these solutions, and more, at the Avaya booth #1519, Hall D at Enterprise Connect, March 18–21, in Orlando, FL. About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we’ve enabled organisations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. 1 https://www.avaya.com/en/about-avaya/newsroom/pr-us-180522/ Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners Barracuda Intel Exposes the Latest Strategies Cybercriminals Are Using to Get Past Email Security Gateways 2019-03-19T21:00:00Z barracuda-intel-exposes-the-latest-strategies-cybercriminals-are-using-to-get-past-email-security-gateways-1 Sydney, 20 March 2019 – Barracuda, a trusted partner and leading provider for cloud-enabled security solutions, today released key findings from a report with the title Spear Phishing: Top Threats and Trends. Barracuda researchers evaluated more than 360,000 spear phishing emails in a three-month period, identifying and analysing three major types of attacks: brand impersonation, business email compromise and blackmail. Read the full report: https://www.barracuda.com/spear-phishing-report The report takes an in-depth look at how these three types of attacks work, why traditional email security can’t stop them, the latest techniques scammers are using, and how organisations can protect against these attacks. A closer look at evolving threats Barracuda’s research uncovered fresh insights into how these popular attacks are evolving and the tactics they are using to evade detection. Impersonating Microsoft is one of the more common techniques used by hackers trying to take over accounts. Financial institutions are impersonated in nearly 1 in 5 attacks. Finance department employees are heavily targeted, as they are most likely to deal with banks and other financial institutions. The majority of subject lines on sextortion emails contain some form of security alert. Attackers often include the victim’s email address or password in the subject line. Subject lines on more than 70 percent of business email compromise attack emails try to establish rapport or a sense of urgency; many imply the topic has been previously discussed. Scammers use name-spoofing techniques, changing the display name on Gmail and other email accounts to make the email appear to come from a company employee. This tactic can be especially deceiving to those reading the email on a mobile device. “Spear phishing attacks are designed to evade traditional email security solutions, and the threat is constantly evolving as attackers find new ways to avoid detection and trick users,” said Asaf Cidon, VP, Content Security at Barracuda Networks. “Staying ahead of these types of attacks requires the right combination of technology and user training, so it’s critical to have a solution in place that detects and protects against spear-phishing attacks, including business email compromise, brand impersonation and sextortion.” Barracuda Sentinel uses artificial intelligence and deep integration with Office 365 to detect spear phishing attacks and stop them before they reach your mail server. Total Email Protection takes that protection a step further, combining Barracuda Sentinel with Barracuda Essentials, Barracuda PhishLine and Barracuda Forensics and Incident Response for a complete email security, archiving, and data protection solution. Resources: Download the full report: https://www.barracuda.com/spear-phishing-report Read the blog post: http://cuda.co/35206 About Barracuda At Barracuda we strive to make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 150,000 organisations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. For more information, visit barracuda.com. Barracuda Networks, Barracuda and the Barracuda Networks logo are registered trademarks or trademarks of Barracuda Networks, Inc. in the U.S. and other countries. IT’S NEVER BEEN EASIER TO PLAN A FUNERAL 2019-03-18T23:29:59Z it-s-never-been-easier-to-plan-a-funeral-1 eziFunerals is pleased to announce the release of its latest video to help consumers plan a funeral online. Whether you are planning a funeral for yourself or for a loved one, our latest funeral planning video can help you learn more about our innovative platform. You’ll find out how to create a basic funeral plan in just minutes, and how you can connect with funeral directors in your area. Our eziFunerals planning platform is confidential, secure and free.   Watch our new Video   Funeral planning the easy way Peter Erceg, Owner and Founder of eziFunerals said “our SaaS funeral platform is simple and flexible. It’s up to the user whether to do comprehensive funeral plan or just connect with funeral directors online and get a Quick Quote. We want to empower consumers to take a more active role in the funeral arrangements, than they typically have done in the past. Our system lets you plan at need or in advance, leaving your family with a detailed record of exactly what you want. That type of information is invaluable when it comes time to make final funeral arrangements.” Among the features of the eziFunerals System are: Detailed funeral planning options. The ability to nominate a Funeral Guardian to take care of you final wishes. Connect with independent funeral homes Australia wide. Free funeral resources and guides. Create an Advanced Health Care plan. Private and secure storage of personal end of life records. Big savings on time and funeral costs. According to Peter Erceg, “eziFunerals is a leader in an industry that is slow to change. eziFunerals is constantly evolving. Our latest features, including ‘Advanced Health Care Planning’, significantly improves the interface for people using mobile devices. End of Life planning is not something that most of us want to do, so we use today’s technology to make it as easy and convenient as possible.”   How it works Go to www.ezifunerals.com.au Register as a new Funeral Consumer, or simply login to your account. Select a Planning module option and follow the steps provided in each section.   Learn More About Death & Funerals in Australia Read our FREE funeral guides View our BLOGS & ARTICLES Get your FREE Book: ‘What Kind of Funeral'   About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We are not part of any other funeral company.   Mantel Group acquires CMD Solutions to strengthen cloud offering and enter Sydney market 2019-03-05T01:52:45Z mantel-group-acquires-cmd-solutions-to-strengthen-cloud-offering-and-enter-sydney-market Mantel Group CEO, Con Mouzouris says this is a key acquisition in the company’s aggressive growth strategy which aims to become Australia’s leading technology solutions provider. “Having CMD Solutions join our team is a key milestone in our strategy and bolsters our capability in cloud technology across Melbourne and Sydney. CMD Solutions share common values and objectives in shaping the future of their business and we can’t wait to work with the team. For Mantel Group, it demonstrates our commitment to service our clients nationally. It’s also an important phase in our young business to solidify our ability to grow fast in different ways”, said Mouzouris. CMD Solutions was founded by Andre Morgan, Adam Durbin and Fabio Carvana in 2015 and the cloud consultancy has already made significant strides including working with some of Australia’s leading organisations such as NIB, Origin and NAB. CMD was ranked no.3 in the 2018 CRN Fast50 and was the 2018 runner up AWS APN partner of the year. CMD Solutions’ Managing Director Andre Morgan says joining Mantel Group is an exciting opportunity to grow the business and provide a broader set of offerings to its clients.  “For us, the move is a strategic one, we've always focused on helping our clients to transform and this will help us achieve that at a larger scale across a broader technology set. The move will enable our next phase of growth across regions. It was important for us to find a company that had a similar culture and shared our philosophy around technology, people and customer delivery – Mantel Group is therefore a perfect fit,” Morgan said. Both companies will work together to grow cloud solutions and services from across Sydney and Melbourne with an immediate focus on growth.  “The teams are excited. We’re looking forward to supporting CMD Solutions’ team growth in Melbourne and Sydney. We will shortly move into a new Sydney office and introduce our other brands (DigIO, Eliiza and Kasna) into Sydney, Brisbane and Canberra.” Mouzouris said.Mouzouris said Mantel Group will continue to focus on growth and look out for new capabilities to complement existing offerings to market. The terms of the deal between Mantel Group and CMD Solutions were not disclosed. Express Virtual Meetings launches high-definition video conferencing technology 2019-03-03T21:00:00Z express-virtual-meetings-launches-high-definition-video-conferencing-technology Melbourne – 04 March 2019 – Express Virtual Meetings (EVM), a leading provider of audio, web and video conferencing services and part of the MNF Group, has launched its enterprise-grade, high-definition video conferencing service, representing a sweeping change to the way organisations communicate and collaborate. Enterprise-grade HD video conferencing technology has historically been considered cost prohibitive to most businesses unless they are large organisations with expensive in-house infrastructure and experienced IT departments. EVM’s video-conferencing solution brings the latest in enterprise-grade HD video conferencing technology into the mainstream for businesses of all sizes. EVM’s video conferencing solution enables customers who wish to hold video conferences, without the expense of purchasing and managing expensive and complex hardware infrastructure such as multi-point conferencing units (MCUs), separate gateways, and storage or playback devices, to conduct multi-party video meetings using any video conferencing system. PC or mobile users without access to a video conferencing end point can also join a video conference seamlessly via their web browser using WebRTC (without needing to download any software) and retain superior sound and video quality. “Our brand new, high-definition (H.323) video conferencing solution provides exceptional audio and video quality and is a big step forward in terms of availing this fantastic technology to Australian businesses of all types,” Andrea Goding, General Manager for Express Virtual Meetings explains. “Our video conferencing infrastructure is housed in secure data centres in Australia, and is independent of the pubic internet which means our customers are less likely to experience sound or visual lag or drop outs that users of traditional online meeting applications experience from time-to-time. Most importantly, our state-of-the-art security encryption technology - which aligns with standard security protocols – protects the transmission of voice and video data impeding potential threats to customer security and privacy,” Ms Goding said. EVMs’ video conferencing solution can be used for everyday meetings, or customised for large-scale special events where the company’s on-demand, conference management team work closely with customers, end-to-end, to ensure their event is a success. “We are very excited to launch this solution. It’s suitable for organisations that already have H.323/SIP end points available or those who are experiencing the frustrating short comings of their current online meeting tools and are ready to take their video conferencing to the next level,” Ms Goding concluded. For more information, visit https://www.expressvirtualmeetings.com.au/video-conferencing-launch-lp. -End- About EVM Express Virtual Meetings is an award-winning Australian-owned and operated conferencing provider, offering a wide range of reliable and flexible audio, web, video and operator-assisted conferencing options. We have been servicing small to medium businesses and large-scale enterprises in Australia and around the world for over 15 years. For more information: Zoe Palin, Marketing Manager, Conference Call International | Express Virtual Meetings Phone: +61 3 8788 6015 Email: zpalin@conferencecall.international.com Avaya Recognises APAC Region’s Leading Tech Pioneers 2019-02-28T02:46:16Z avaya-recognises-apac-regions-leading-tech-pioneers Bangkok, Thailand – February 28, 2019 – At this week’s Avaya Partner Summit 2019, held in Bangkok, Avaya Holdings Corp. (NYSE:AVYA) recognised the leading tech pioneers from the Asia-Pacific (APAC) region. Ten awards were given to Avaya’s leading channel partners from Australia, Japan, Korea, Malaysia, Hong Kong and China at a star-studded gala dinner. The partners were recognised for creating new ideas to inspire in their quests to revolutionise the way that businesses build customer and employee experiences. At the Avaya Partner Summit, Avaya demonstrated its go-to-market transformation strategy for APAC channel partners, who will be able to take advantage of Avaya’s fast-growing ecosystem of technology solutions, alliance partners and channel programs to increment and amplify the value of their Avaya business. “In an increasingly digitised business environment, it is more important than ever for technology companies to collaborate in designing holistic solutions for their customers’ business needs. Today we recognise organisations that share this vision and which are using Avaya’s open communications platforms to innovate, to grow and to deliver additional value to the market,” said Fadi Moubarak, Vice President – Channels, Avaya International. The lion’s share of awards went to channel partners from Australia, Japan and South Korea, speaking volumes about the sophistication of these markets. Many of the winning partners were recognised for implementing truly innovative solutions that redefined their customers’ businesses. For instance, the Australia-based Telstra was honoured for its continued ability to develop the latest, customer-centric innovations on the Avaya Oceana and Equinox platforms. Marubeni Information Systems Co., based in Japan, was awarded for developing its own artificial intelligence (AI) solution enabling voice-based recognition, frequently asked questions and interactive voice response (IVR). Meanwhile, the Korea-based TAK Information Systems Inc. was named Innovation Partner of the Year after deploying an advanced omni-channel call centre – the first of its kind in the country. Avaya also paid homage to the partners most driving cloud growth across the APAC region, where once again Australia and Japan led the field. CTI Solutions, was awarded after it emerged that the company sold over 50 per cent of the PoweredBy seats in Australia last year. And SCSK gained recognition for growing its Avaya cloud business by over 40 per cent last year. The full list of awards and winners are: Mid-Market Cloud Partner of the Year: CTI Solutions (Australia) Enterprise Cloud Partner of the Year: SCSK (Japan) Innovation Partner of the Year: TAK Information Systems Inc. (South Korea) Growth Partner of the Year: Hansol Inticube Co. (South Korea) A.I. Partner of the Year: Marubeni Information Systems Co. (Japan) Mid-Market Partner of the Year: E-World Communication SND BHD (Malaysia) Loyalty2Gether Partner of the Year: Hong Kong Telecommunications (Hong Kong) Distributor of the Year: Sichuan Changhong IT Information Products (China) SP Partner of the Year: Telstra (Australia) Partner of the Year: Mitsui Knowledge Industry (Japan) -Ends- About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners News: Industrial IOT Innovator MOVUS Launches First Wireless, Intrinsically Safe, AI Condition Monitoring Tool 2019-02-27T23:28:58Z news-industrial-iot-innovator-movus-launches-first-wireless-intrinsically-safe-ai-condition-monitoring-tool Brisbane, February 28 2019 - MOVUS®, the developer and provider of the FitMachine® IIoT solution, has launched the most advanced and cost-effective intrinsically safe, certified condition monitoring technology in a bid to reduce maintenance costs. FitMachine EX has been built specifically for explosive environments where monitoring and maintaining the equipment is extremely hazardous, so safety is critical to engineering and maintenance processes. These include upstream oil and gas, refineries, industrial chemicals, mining and food processing sites. MOVUS designed FitMachine EX in partnership with major oil and gas companies following its win of the KPMG Energise 2.0 Accelerator Program sponsored by Woodside, Chevron, BHP, WesFarmers Chemicals and South32. MOVUS also undertook extensive certification process, included internal systems and processes, manufacturing auditing processes and material management control to ensure compliance with ISO/IEC 80079-34:2018, the quality system for manufacturing devices for Explosive Atmospheres. “From our work with major industrial organisations, we recognised the need for an intrinsically safe sensor. Safety is a core value at MOVUS and we are now excited to bring the FitMachine EX solution to market for the oil & gas, and food processing industries,” said Brad Parsons, Founder and CEO of MOVUS. “We understand that these are extremely sensitive environments where equipment downtime directly impacts the bottom line. By providing the most advanced artificial intelligence-powered condition monitoring solution at a cost-effective price, FitMachine EX delivers a very compelling solution,” he added. MOVUS has chosen ALS as its main go-to-market business partner for FitMachine EX, due to ALS’s asset reliability and condition monitoring expertise in the heavy asset industries. “We have been working with MOVUS for more than twelve months and see great value in the FitMachine EX. Our clients have been asking for an intrinsically safe wireless sensor, and we are very pleased with this advanced technology, rigorous testing and certification, and the rapid development speed,” said Mushfiq Rahman, ALS Group General Manager. FitMachine is a condition-based maintenance solution that detects machine failures in advance using artificial intelligence and machine learning. The solution comprises an industrial intrinsically safe wireless sensor, mobile application, analytics and trending dashboards, and an artificial intelligence engine. The system continuously monitors equipment 24x7 and learns what the normal operation of machinery is to detect any abnormalities and alert the organisation before failures occur. The insights provided are extremely valuable in avoiding unplanned downtime. MOVUS will showcase FitMachine EX at the Australasian Oil and Gas (AOG) Conference in Perth March 13 - 15. FitMachine EX is available for pre-purchase now, please visit sales@movus.com.au / https://www.movus.com.au/ex to learn more. About MOVUS MOVUS is an Australian company headquartered in Brisbane, with global customers across many industries including manufacturing, food and beverage, mining, industrial chemicals, commercial property/HVAC, packaging, steel manufacturing, oil and gas, water utilities, government, and data centres. Founded in 2015 and backed by Blackbird Ventures, Telstra Ventures and Skip Capital, MOVUS’ world leading Industrial IoT (IIoT) solution FitMachine® transforms dumb equipment into ‘smart equipment’ and enables this through consumer styled simplicity combined with world class artificial intelligence. FitMachine proactively monitors the condition and operating performance of industrial equipment. For customers, a compelling return on investment is realised via reducing the need for manual inspections, reduction in hazardous work and energy consumption, while minimising the risk of unplanned downtime. MOVUS acts as a conduit for improved asset management and lifecycle optimisation, thus reducing energy consumption and waste on a global scale. MyNetFone partners with ACN Pacific, the world’s largest direct seller of essential services 2019-02-27T21:00:00Z mynetfone-partners-with-acn-pacific-the-worlds-largest-direct-seller-of-essential-services Sydney – 28 February 2019 – MyNetFone Business, a provider of new-generation hosted communications services and part of the MNF Group, has partnered with the world’s largest direct seller of essential services, ACN. The organisation’s Australian-based Independent Business Owners can now resell MyNetFone’s Virtual PBX phone system within the Australian marketplace. ACN Pacific is the trusted go-to partner for customers’ essential services within the small and medium business (SMB) sector. MyNetFone’s Virtual PBX phone system is future-proof and scalable and can easily accommodate sudden growth often experienced by SMBs. Hosted in the cloud, specific IT expertise is not needed to maintain or configure the system – ideal for SMBs owners. Lee Atkinson, MyNetFone’s General Manager for Small Business and Channel Partners said the two-year agreement with ACN will assist MyNetFone in growing market share within Australia’s biggest business sector. Atkinson said, “ACN only partner with leaders in telecommunications and they have a vast network of people that are world leaders at opening doors to new business. MNF are leaders at simplifying communications and delivering telecommunication products. The potential for our partnership is huge.” Gerard Frack, ACN Pacific’s Managing Director added, “Our partnership with MyNetFone builds on the unique opportunity ACN provides to the Australian market and aligns perfectly with our strategic vision for the future. With the MyNetFone Virtual PBX suite we will expand our SMB offering beyond our mobile voice, security, energy and broadband proposition to provide a full-service solution for small businesses across Australia.” MyNetFone Business is actively seeking to partner with industry groups within the SMB marketplace in Australia to drive awareness, support and understanding of the efficiencies modern telecom systems can create. In October 2018 it announced a strategic partnership with the Australian Construction Industry Forum (ACIF). MyNetFone Business is supporting ACIF with webinars, promotions and events around technology in the construction industry. The partnership with ACIF kicked off with a TED-style talk in December 2018, with more planned for 2019. /ENDS About MyNetFone MyNetFone is Australia’s largest provider of hosted voice and data communications services for business and residential users. MyNetFone is part of the MNF Group, one of Asia-Pacific’s fastest growing technology companies. Listed on the ASX since 2006, it is now twice the winner of the Forbes Asia-Pacific “Best under a Billion” award. Headquartered in Sydney, Australia, the company has over 400 people located across Asia-Pacific, Europe and North America. MNF develops and operates a global communications network and software suite enabling some of the world’s leading innovators to deliver new-generation communications solutions. For further information about MyNetFone please visit: https://business.mynetfone.com.au About ACN Pacific ACN is the world’s largest direct seller of telecommunications and essential services for residential and business customers. Services include Energy, Phone, Mobile, Broadband, nbn™, Payment Processing and Security Services. ACN Pacific covers both the Australian and New Zealand markets, providing customers with direct access to leading products and services. For further information about ACN Pacific please visit: acnpacific.com Media enquiries: For MyNetFone - Sue Ralston, Einsteinz Communications T: (02) 8905 0995 E: sue@einsteinz.com.au For ACN Pacific - Karren Challoner-Miles, Marketing and Communications Director T: (02) 8214 4240 E: karren.challoner-miles@acnpacific.com.au The power of Customer Lifetime Value and why 87% of Asia-Pacific SMBs see benefit in the cloud: Frost & Sullivan research 2019-02-26T03:52:15Z the-power-of-customer-lifetime-value-and-why-87-of-asia-pacific-smbs-see-benefit-in-the-cloud-frost-sullivan-research Genesys® (www.genesys.com/anz), the global leader in omnichannel customer experience and contact centre solutions, has released a new report which reveals half of small and midsize businesses (SMBs) surveyed in Asia-Pacific view the cloud as the most efficient way to optimise the customer journey and reduce business challenges associated with legacy infrastructure, integration and costs. In fact, 87% of SMB participants are considering a move to the cloud to ensure lower CAPEX, reduced total cost of ownership, flexibility, scalability, ease of use and a fast deployment. Genesys commissioned Frost & Sullivan (F&S), a global business consulting firm involved in market research, to survey more than 400 business and IT decision makers across Asia-Pacific to uncover emerging customer experience technology trends. The survey, titled Asia-Pacific SMB Customer Service Trends, analysed SMBs’ business impact, priorities, and technological maturity. While there is a definite market appetite for cloud-based solutions, the study found respondents rate a wide range of other emerging technologies as higher priorities in the next one to two years. SMBs surveyed ranked an omnichannel strategy as having the most immediate impact on business, with 51.4% desiring a solution that delivered a connected customer journey across both voice and digital channels. This is followed by accessibility and mobility solutions and applications of artificial intelligence (AI) such as machine learning and digital assistants. Gwilym Funnell, Managing Director of Genesys Australia and New Zealand, shared why it’s vital for SMBs to prioritise transitioning to the cloud. “SMBs often list legacy infrastructure, integration complexities and high cost as the biggest hindrances in allowing them to modernise their customer service delivery with digital channels, chat and voice bots, automation and more. With a modern cloud platform as the foundation of their customer experience strategy, SMBs will have the infrastructure needed to rapidly access new technologies and benefit from an expedited speed-to-market without the need for massive upfront investment and significant in-house IT resources. “Choosing a partner like Genesys with a proven cloud-based customer experience platform packed with capabilities, like omnichannel, artificial intelligence and analytics, enables SMBs to compete with even the largest organisations. It also ensures smaller businesses can deploy new technology quickly, helping to reduce costs overall and realise tangible value almost immediately,” said Mr Funnell. Key focus on customer lifetime value and employee engagement The study also showed one in three SMBs put Customer Lifetime Value (CLV) ahead of customer satisfaction and customer loyalty, indicating greater market maturity. This is followed by better employee engagement and satisfaction. However, despite the buzz surrounding new digital capabilities and the fact that 60% of respondents agree that a solid customer service strategy is indispensable to gaining a competitive advantage, the study showed SMBs in Asia-Pacific are cautious in their approach. Over 52.3% of respondents believe that digital disruptions occurring across industries would only have minimal impact on their customer engagement strategy. With the exception of Australia, New Zealand and India, SMBs in most of the 13 countries polled shared a similar perspective. Funnell commented on SMBs more cautious approach to adopting digital in the Australia and New Zealand (ANZ) region, “SMBs in the Asia-Pacific region tend to have a wait-and-see attitude towards implementing new technologies for customer interactions due to often constrained technical resources and budget. This disconnect is limiting SMBs’ ability to stay ahead of their customers’ expectations and differentiate from competitors. With our proven migration path to the cloud, Genesys has made it easy and fast for SMBs to propel their customer experience forward by accessing new technologies that enable them to produce the business results that count the most, like increased revenue, sales and customer satisfaction,” said Mr Funnell. Learn more about insights from the survey and how SMBs can transform their customer experience strategy by leveraging the cloud, digital channels and AI in a webinar on Thursday 14th March at 2:30pm AEDT. Register now. Ooyala Streamlines Content Distribution for HBO Asia 2019-02-21T01:41:49Z ooyala-streamlines-content-distribution-for-hbo-asia Sydney, 21 February 2019 - – Ooyala, a leader in content production, distribution and monetisation solutions, has signed its latest client, HBO Asia, an award-winning entertainment provider, to drive efficiencies into their content distribution business across linear and OTT channels, and speed up their time to market for Asia. With the Ooyala Flex Media Platform integrating and connecting all of HBO Asia’s existing systems, processes, and tools, HBO Asia can now streamline and automate their video workflows, with a single source of access and truth. “HBO Asia is an innovative and leading brand for entertainment content in the region, and an important new client added to our fast growing customer list,” said Jonathan Huberman, CEO, Ooyala. “We are proud to be powering their content distribution business, bringing cost savings and efficiencies to their operations, and supporting them in scaling the business effectively.” HBO Asia, part of the global entertainment company HBO, brings the best of Hollywood to Asia with its award-winning original series and programmes, reaching 23 territories across Asia with five 24-hour commercial-free subscription movie channels. HBO content is distributed via their traditional linear channel partners, as well as to HBO’s own streaming platform, HBO GO. In order to scale and grow the business with momentum, HBO Asia will automate their content and delivery processes to increase the speed and efficiency of their media operations. The network will also leverage and consolidate their existing systems for encoding, quality control, and digital rights management into one platform and access. The Ooyala Flex Media Platform - the world’s fastest growing content supply chain solution being used by innovative content owners to simplify millions of video workflows - is used to orchestrate media workflows for HBO Asia from start to finish, and as media logistics to prepare and process content for quality control, encoding, and finally, distribution across both linear and Over-The-Top (OTT) channels. From receiving a content file, validating it, applying QC, approving it, transcoding it, packaging it with digital rights to distributing it, Ooyala Flex Media Platform streamlines the entire process, which is hosted on HBO’s premises. “Thanks to the open and flexible Ooyala Flex Media Platform, we are now able to automate our processes and distribute content to our viewers more quickly and efficiently, without any additional resources,” said Vincent Teo, HBO Asia's Head of Technology & Operations. “This frees up the team to focus on expanding the business and driving more revenue.” # # # About Ooyala: For over 10 years, Ooyala has been at the forefront of shaping the content supply chain revolution as a leading provider of OTT, content production, and digital distribution solutions. Ooyala powers linear and on demand video for the world’s largest companies, managing thousands of hours of content and serving billions of streams across all platforms. With its open APIs and vast partner ecosystem, Ooyala Flex Media Platform provides a single source of truth for managing metadata and workflows of media companies. The Ooyala Flex Media Platform enables content creators and distributors to become more agile and cost efficient by automating tasks, simplifying workflows and reducing time-to-TV-grade experiences across all screens. Ooyala has offices in the Silicon Valley, Chennai, Dallas, Guadalajara, London, Madrid, New York, Singapore, Sydney, Tokyo, and sales operations in many other countries across the globe. For more information, visit www.ooyala.com. For inquiries, contact us or email sales@ooyala.com. Cashwerkz appoints Peter Whitfield as Chief Technology Officer 2019-02-20T23:00:00Z cashwerkz-appoints-peter-whitfield-as-chief-technology-officer Cashwerkz has named Peter Whitfield to the role of chief technology officer (CTO) for the company. As CTO, Peter will be responsible for strategic technology initiatives to ensure the Cashwerkz platform remains at the forefront of innovation as it delivers an easy and secure online marketplace for retail, middle market and institutional investors. Whitfield joins this role from his most recent position as Head of Special Projects for Cashwerkz. He joins the Senior Leadership team and will continue to report directly to Hector Ortiz, CEO, Cashwerkz. “Having Peter lead this role means we continue to benefit from his in-depth and unique expertise developing cloud-based platforms and services in both the B2B and B2C spaces,” said Hector Ortiz, CEO, Cashwerkz. “Peter is now responsible for a series of unique technology initiatives designed to enhance the investment sector. Our goal is to continue to streamline online investing. He has already played a leading hand in the current product road-map and is the ideal person to head the team to continue to build out our professional platform capabilities and efficiencies.” Whitfield will continue to focus on ongoing development of the Cashwerkz platform and its workflow efficiencies, rolling out dynamic technology solutions to better support the needs of retail, middle market and institutional investors. “I am driven to find new ways to solve existing problems and coupled with my drive in leading teams, I feel by combining my strengths with Cashwerkz innovation can continue to deliver a transformational offering for investing in Australia,” Whitfield said. Whitfield’s career includes CTO for LawPath, Director for nVision, Director of Engineering at both Bigcommerce and Community Engine, plus Director IT at University of Sydney and Development Manager for Commonwealth Bank. His 20-year career spans software development, platform engineering, two-sided marketplace creation and the establishment of cloud-based platforms suitable for global scale. He holds a Bachelor of Engineering and various post-graduate certifications in management, innovation and entrepreneurship. /Ends ScienceLogic Receives Application Certification from ServiceNow 2019-02-19T22:08:03Z sciencelogic-receives-application-certification-from-servicenow ScienceLogic, a leader in context-infused AIOps, providing IT operations with actionable insights from IT operational data, today announced it has received certification of its application with ServiceNow, now available in the ServiceNow store. Certification by ServiceNow is only granted to apps available in the Store and signifies that ScienceLogic SL1 has successfully completed a set of defined tests focused on Now Platform security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilised in the design and implementation of ScienceLogic SL1 with ServiceNow. The ScienceLogic SL1 platform empowers intelligent, automated IT operations by: Consolidating tools and data from across a disjointed IT environment into a single, operational data lake Automatically preparing and enriching that data with crucial contextual insights that can drive informed business decisions and automated actions Exchanging data among an unlimited number of IT management platforms, tools and sources, such as ServiceNow. Growth in digital transformation initiatives has led enterprises to collect enormous amounts of data. However, while good quality data can greatly benefit enterprises, poor quality data can create new risks by slowing down response times and creating additional inefficiencies.  ScienceLogic’s integration with ServiceNow helps to avoid the cost or risk of inaccurate data, particularly as enterprises scale and data grows more fragmented. By providing accurate and context-rich data in real-time that feeds into the configuration management database (CMDB), SL1 eliminates steps typically required to populate and manually reconcile the CMDB, in turn enabling automation of IT service management processes such as incident, problem, and change management. It also enables operations to identify and resolve problems impacting business services faster by feeding better problem management data to Ops & DevOps teams. The end results are more resilient digital experiences and increased customer and employee satisfaction. “IT now forms the backbone of many enterprises, yet its complexity has started to tax IT operations teams who are pressured to keep up with the corresponding increase in volume and velocity of service tickets. If IT Ops falls behind, that can threaten the resiliency of operations and ultimately, the bottom line as businesses continue their digital forward march,” said Dave Link, CEO and founder of ScienceLogic. “In this environment, automation is going to be key to identifying, diagnosing and remediating issues in real-time, yet only a platform that provides holistic views can provide the level of insight and analysis needed. SL1 delivers the clean, contextualized data IT operations teams need to achieve these automations so that overall business health is never impacted.” About ScienceLogic ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises. https://sciencelogic.com/ ServiceNow Store The ServiceNow Store is the exclusive source for Now Certified apps from ISV Technology Partners that complement and extend ServiceNow and accelerate time to value for customers. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. #          #          # Fingent opens a new office in Australia 2019-02-19T07:18:35Z fingent-opens-a-new-office-in-australia Melbourne, Australia, February 19, 2019: Fingent today announced the opening of its new office in Melbourne, Australia. This move comes as part of Fingent’s expansion plan to provide local support to clients, worldwide. Fingent will occupy Melbourne’s most iconic business address, Level 27 of 101 Collins Street. The expanded presence in Australia enables Fingent to better serve existing clients and accelerate the growth of Fingent’s software development, professional services, and support capabilities there. “Innovation through collaboration is growing in Australia. Almost one in five Australian business actively collaborated with others when implementing innovation in 2018, and we are excited to be a part of this growth. We are optimistic about the new opportunities that Melbourne has to offer.” Dileep Jacob – Head of Global Delivery, Fingent. Fingent is one of the leading providers of custom web and mobile software and enterprise integration services in the world. With its development centers in India, Fingent is able to offer software solutions at attractive prices. Its new office in Melbourne will provide clients there the personal attention and timely communications that are so important to successful technology engagements. “Through our Melbourne office, we will be able to respond to our enterprise clients’ needs faster” added Dileep Jacob. “The Melbourne office can take advantage of our global network to deliver personalized services and strategic support for Australia’s leading businesses.” Purpose-built solutions provided by Fingent enable businesses to streamline their unique business process, while leveraging more business value from existing technology assets. These solutions can transform a client’s business system and are recognized as key components driving overall business success. Fingent powers accelerated growth for clients by choosing appropriate technology from among the centers of excellence within Fingent that include: Microsoft technologies, SAP, Mobile, Data Analytics, Cloud Computing, and Open Source technologies, among others. Fingent aims to deliver not just technology solutions, but practices and insights that help transform their clients to industry leaders in an ever-changing world. For information about Fingent’s services and technology products, please contact us at +61 3 86802485. You can also email us at info@fingent.com or visit www.fingent.com. About Fingent Fingent is a software development company that develops custom software to enable our clients to operate more effectively, more efficiently, and with more resiliency. Since 2003, Fingent has developed web and mobile software solutions that have been key to our clients' business success. Our technology and industry expertise enables us to deliver sophisticated solutions rapidly and on budget. For us, it is not only about delivering software but also about partnering and playing a part in business efforts to shape a brighter and smarter future.