The PRWIRE Press Releases https:// 2019-03-21T00:52:07Z Avaya Introduces Cloud Transformation Program Making it Easier for Companies to Adopt the Cloud Communications Infrastructure that Best Meets Their Needs 2019-03-21T00:52:07Z avaya-introduces-cloud-transformation-program-making-it-easier-for-companies-to-adopt-the-cloud-communications-infrastructure-that-best-meets-their-needs Enterprise Connect – Orlando, FL– March 21, 2019 – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, has introduced its program to assist organisations considering cloud communications delivery models as part of their digital transformation. Avaya’s cloud transformation program makes it easier and removes uncertainty and risk from the transition. The program provides compelling incentives and the resources of its professional services team to help companies map the most effective and efficient path to implement Avaya OneCloud solutions for public, private or hybrid communications deployments. The Avaya cloud transformation program helps organisations: Define and discover their required outcomes for a cloud communications transition Determine the best cloud models for various applications, based on specific business needs Identify key processes and APIs that work within their existing infrastructure and how best to deploy them to a new cloud ecosystem Begin their cloud transformation with next steps and roadmaps aligned to their specific business goals and based on targeted financial modeling For Avaya customers, the company will provide credits for perpetual licenses and reduced per-seat cloud pricing, as well as remove termination penalties on current support services contracts for those that implement an Avaya OneCloud solution. Avaya customers can also take advantage of Avaya cloud transformation workshops at reduced or even zero cost. These workshops bring Avaya professional services cloud experts together with an organisation’s key decision makers for a working session to understand the breadth and depth of a cloud transformation with the Avaya OneCloud deployment model that best meets their needs, develop an implementation timeline, and define what is required to achieve desired outcomes. “Communications is foundational to digital success, driving improved collaboration and improving the customer experience, and cloud has become the new operating model for digital businesses,” said Zeus Kerravala, Founder & Principal Analyst, ZK Research. “For business leaders digitally transforming their communications via the cloud, it is important they find solutions that fit their workflows and a solution provider that offers a range of options. Avaya OneCloud offers the broadest selection of cloud options across every segment, and Avaya’s cloud transformation program will help organisations find the right solution that fits their unique requirements.” Avaya OneCloud solutions for Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), provide organisations of all sizes with a fast, convenient and automated path to the benefits of cloud communications. Avaya currently has 3.7 million cloud seats between its public and private offerings, and continues to see increased adoption of its cloud solutions across a wide range of industries. Avaya OneCloud solutions are available in 34 countries. The company will continue to expand its global footprint in the coming months to meet the growing needs of customers worldwide. -Ends- For more information on the Avaya cloud transformation program, visit the dedicated webpage at: https://news.avaya.com/us-cp-cloud-migration-reg The company is showcasing its cloud solutions, and more, at the Avaya booth #1519, Hall D at Enterprise Connect, March 18–21, in Orlando, FL. #EC19, #ExperiencesThatMatter Additional Resources A Buyer’s Guide to Cloud Communications – ZK Research Read about ‘Why the Cloud Might be Right for You’ Check out our whitepaper, CAPEX vs OPEX: The Financial Implications of Going Cloud About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organisations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom Few Professionals Are Fully Confident in Ability to Assess the Effectiveness of Their Phishing Defenses 2019-03-20T22:57:05Z few-professionals-are-fully-confident-in-ability-to-assess-the-effectiveness-of-their-phishing-defenses Sydney, NSW, AUS (21 March 2019)— Findings from a recent ISACA survey about strategies for phishing defense showed that only 12 per cent of the roughly 1,5000 respondents were completely confident in their ability to assess the effectiveness of their phishing awareness efforts. In the new paper, Phishing Defense and Governance, released in partnership with Terranova Security, ISACA outlines key takeaways from this phishing research that reached security, assurance, risk and governance professionals, including: Only a slight majority (63 per cent) regularly monitor and report on the effectiveness of their activities. 38 per cent of respondents reported that their organisations develop security awareness collateral and anti-phishing materials internally. 85 per cent of enterprises measure and regularly report on the effectiveness of their phishing awareness programs There is still a divide when it comes to organisations employing awareness activities such as email newsletters and online and in-person training, when compared to assessments of what employees have learned, through simulations and other knowledge-based tools. Simulation is not a common component of phishing awareness and training, with only 57% of those surveyed saying they perform phishing simulation, and 25% reporting they use other active knowledge-based assessment of employee phishing behavior. “Current phishing defense strategies and implementation are clearly not hitting the mark,” said Frank Downs, director of cybersecurity practices at ISACA. “Strengthening these defense activities and improving outcomes is within reach, but requires careful planning and execution, and eliminating any gaps in managing and implementing these security awareness initiatives internally and externally.” Phishing Defense and Governance also examines the potential correlation between joint internal and outsourced collateral development and the increased ability to report and measure on effectiveness, as well as the ways in which external service providers can be used to help support phishing defense. The white paper also provides some main areas of improvement where professionals should focus their attention when seeking to improve their phishing defenses, including: Ensuring the organisation has the capability to validate user behavior modification (such as through a phishing simulation) Evaluating the outsourcing or co-sourcing relationships in place and determining where the organisation has gaps in the quality of information it is receiving Setting clear goals for improvement and tracking to them “Phishing attacks continue to grow each year both in number and in cost to organisations globally and countless new phishing scenarios are created every day,” said Theo Zafirakos, CISO at Terranova Security. “While human error continues to prevail as the leading cause of all breaches and security incidents, security professionals agree the most effective way to reduce human risk is with security awareness and phishing simulation training.” The Phishing Defense and Governance whitepaper can be downloaded for free at www.isaca.org/phishing. For another perspective on phishing, read this ISACA Now blog post, “The C-Suite is the New Main Target of Phishing,” by Harold Walker, CISSP, Phishing Awareness Evangelist, Terranova Security. About Terranova Security Terranova Security is a global leader in security awareness training, recognised by Gartner®, with 1000+ successful phishing awareness and security awareness training programs spanning over 6-million users. Terranova Security is committed to partnering with CISOs and security professionals to help reduce human risk and support each organisation with a personalised and consultative approach for phishing and awareness training needs. Uniquely positioned to support security leaders govern, manage and measure changes in behavior, Terranova Security provides true flexibility and delivery models for phishing and security awareness training. Learn more: terranovasecurity.com About ISACA Now in its 50th anniversary year, ISACA® (isaca.org) is a global association helping individuals and enterprises achieve the positive potential of technology. Today’s world is powered by information and technology, and ISACA equips professionals with the knowledge, credentials, education and community to advance their careers and transform their organisations. ISACA leverages the expertise of its 460,000 engaged professionals—including its 140,000 members—in information and cyber security, governance, assurance, risk and innovation, as well as its enterprise performance subsidiary, CMMI® Institute, to help advance innovation through technology. ISACA has a presence in more than 188 countries, including more than 220 chapters worldwide and offices in both the United States and China. Twitter: www.twitter.com/ISACANews LinkedIn:www.linkedin.com/company/isaca Facebook: www.facebook.com/ISACAHQ Instagram:www.instagram.com/isacanews/ Contact: Julie Fenwick, 0468 901 655, jfenwick@daylightagency.com.au Lauren Graham, 0432 614 401, lgraham@daylightagency.com.au Silver Peak Appoints Dean Vaughan Vice President of Sales for Asia Pacific and Japan 2019-03-20T21:30:00Z silver-peak-appoints-dean-vaughan-vice-president-of-sales-for-asia-pacific-and-japan Sydney, 21 March 2019 – Silver Peak®, the global SD-WAN leader, delivering the transformational promise of the cloud with a self-driving wide area network™, today announced the appointment of Australian Dean Vaughan as vice president of sales for Asia Pacific and Japan. Based in Singapore, Dean is responsible for accelerating business expansion and customer acquisition through the company’s enterprise and service provider channels across the region, spanning Asia, Japan, Australia and New Zealand. "Our primary goal across Australia and New Zealand is to liberate organisations from the compromises of router-centric and basic SD-WAN approaches to transform their networks into a business accelerant,” said Graham Schultz, regional director for ANZ at Silver Peak. “Dean’s cross-regional executive leadership will be invaluable as we continue to expand and drive our local partner ecosystem and deliver value to our growing base of customers.” Today’s executive appointment dovetails a series of executive leadership and channel partner program announcements that underscore the company’s strategy to recruit the industry’s best talent as it pursues market leadership in the hyper-competitive market for SD-WAN edge infrastructure. “It’s an exciting time to join Silver Peak as geographically distributed enterprises across the Asia Pacific and Japan region turn to SD-WAN as a means to drive cloud and digital transformation initiatives,” said Dean Vaughan, vice president of sales for Asia Pacific and Japan at Silver Peak. “My immediate task is to put in place the best go-to-market strategy and team to lead Silver Peak forward, empowering customers across the region with our business-driven Unity EdgeConnect SD-WAN edge platform.” Dean Vaughan is a 22-year industry veteran with a proven track record in building winning sales teams. Prior to joining Silver Peak, Vaughan served in various enterprise technology sales leadership positions at Oracle since 2009, most recently as senior director of Cloud Platform Solutions for ASEAN. In a short period of time, he significantly expanded the company’s public cloud IaaS and PaaS businesses. During his time at Oracle, Vaughan also established and scaled the Oracle Virtualisation and Linux business units in Australia and New Zealand. In addition, he oversaw the Cloud Infrastructure business unit for Asia Pacific and Japan, delivering consistent double-digit annual growth by expanding the business to India, Korea and Japan and restructuring the business in China, ASEAN, Australia and New Zealand. Prior to Oracle, Vaughan built NCR Corporation’s Cisco Systems Network Integration business across Asia Pacific. “Dean is a strong and seasoned leader who will enable us to capitalise on the unprecedented wave of SD-WAN demand across Asia Pacific and Japan,” said Ken Laversin, chief revenue officer at Silver Peak. “Dean’s demonstrated expertise in growing multiple businesses across the region, and his in-depth knowledge of the enterprise and channel market, will enable Silver Peak to accelerate business expansion and customer acquisition. This will further entrench the business as the global SD-WAN leader delivering the transformational promise of the cloud with the industry’s first self-driving wide area network.” About Silver Peak Silver Peak, the global SD-WAN leader, delivers the transformational promise of the cloud with a business-first networking model. The Unity EdgeConnect™ self-driving wide area network platform liberates enterprises from conventional WAN approaches to transform the network from a constraint to a business accelerant. Thousands of globally distributed enterprises have deployed Silver Peak WAN solutions across 100 countries. Learn more at silver-peak.com. # # # Media Contacts: Einsteinz Communications for Silver Peak Richelle Gillette and Emma Keen +61-2-8905 0995 silverpeak@einsteinz.com.au HCL and Xerox Expand Strategic Partnership to Accelerate Operational Transformation 2019-03-20T07:29:08Z hcl-and-xerox-expand-strategic-partnership-to-accelerate-operational-transformation New York, USA and Noida, India – March 19, 2019 – HCL Technologies (HCL), a leading global technology company, announced that it signed a managed services agreement with Xerox (NYSE: XRX). Under the terms of the agreement, HCL will manage portions of Xerox’s shared services, including global administrative and support functions, including, among others, selected information technology and finance functions (excluding accounting). Leveraging HCL’s global scale and capabilities, Xerox will strategically evolve its shared services into process-first, technology-led digital operations. This seven-year agreement for an incremental $1.3 billion continues to build on the success of the Xerox-HCL relationship, which began in 2009 with product engineering and support services. Under that agreement, HCL currently manages aspects of Xerox’s mechanical, electrical and software engineering activities for printer and imaging product lines. Together, HCL and Xerox have delivered 215 U.S. patents and have created world-class R&D labs that are tightly integrated with Xerox infrastructure and standards. "This expanded partnership is a testament to the strong Xerox-HCL relationship that has grown through multiple collaborations over the past 10 years,” said C Vijayakumar, President and Chief Executive Officer, HCL Technologies. “This is a win-win agreement. Xerox will benefit from our global scale, best-in-class processes and investments in artificial intelligence, robotic process automation and transformation tools, and HCL will benefit from a long-term agreement to provide product support and administrative services to Xerox.” “The evolution of our shared services represents our culture of continuous improvement and allows us to more efficiently address customer needs while delivering significant cost savings to reinvest in the business,” said Steve Bandrowczak, President and Chief Operations Officer, Xerox. “We selected HCL as our partner for this strategic initiative due to our successful track record together thus far and our shared values.” As part of the agreement, a group of Xerox employees will transfer to HCL (subject to compliance with European works council consultation and employment regulatory requirements). The employees who are transferring to HCL will have an opportunity to be part of a leading global technology company. About HCL Technologies HCL Technologies (HCL) is a leading global technology company that helps global enterprises re–imagine and transform their businesses through Digital technology transformation. HCL operates out of 44 countries and has consolidated revenues of US$ 8.4 billion, for 12 Months ended 31st December, 2018. HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering & R&D services, leveraging DRYiCETM Autonomics to transform clients' business and IT landscape, making them 'lean' and 'agile'. Mode 2 focuses on experience–centric and outcome–oriented integrated offerings of Digital & Analytics, IoT WoRKS™, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalization. Mode 3 strategy is ecosystem–driven, creating innovative IP–partnerships to build products and platforms business. HCL leverages its global network of integrated co-innovation labs and global delivery capabilities to provide holistic multi–service delivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail & CPG, Life Sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 132,328 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking 'Relationships Beyond the Contract'. For more information, please visit www.hcltech.com. Note: To receive RSS news feeds, visit: https://www.news.xerox.com. For open commentary, industry perspectives and views, visit: http://twitter.com/xerox, http://connect.blogs.xerox.com, http://www.facebook.com/XeroxCorp, https://www.instagram.com/xerox/, http://www.linkedin.com/company/xerox, http://www.youtube.com/XeroxCorp. Xerox® is a trademark of Xerox in the United States and/or other countries. ENDS ISACA Issues New Blockchain, CASB Solutions and GDPR Audit Programs 2019-03-20T02:43:55Z isaca-issues-new-blockchain-casb-solutions-and-gdpr-audit-programs Sydney, NSW, AUS (20 March 2019) — Auditors face an onslaught of new technologies, systems and regulations to incorporate into assessments. New audit programs from global technology association ISACA give auditors additional frameworks for toolkits to provide assurance for blockchain, cloud access security brokers (CASBs) and the EU GDPR. The Blockchain Preparation Audit Program helps organisations manage the preparation for using blockchain technology--the underlying distributed network system often associated with the decentralised cryptocurrency, bitcoin--found in applications across myriad industries. Covering all aspects of blockchain, from pre-implementation, governance, development, security, transactions and consensus, this program guides auditors in identifying and developing key policies, procedures and controls to mitigate risk and streamline processes prior to a blockchain implementation and includes a blockchain technology audit preparation program worksheet. By using this program, auditors gain tools to: Provide management with an assessment of whether their proposed blockchain technology control environment is adequately designed and operationally effective Identify potential blockchain risks which could result in reputational and/or material financial impact Provide management with a holistic perspective on blockchain technology that considers both technical and non-technical factors. To assist IT auditors assess the effectiveness of CASB solutions, ISACA releases the Cloud Security Access Broker (CASB) Audit Program. Enterprises often use CASBs to manage risks, such as those associated with various deployment models, identity management, and compliance with data drive regulations. This audit program factors in several considerations auditors should keep in mind when assessing whether operational and compliance expectations can be met with their CASB deployment, including: Identity management of users, inclusive of privileged users and enhanced access groups Mitigation of risks associated with different deployment models Asset management and protection through security initiatives such as physical security and though program management (key management and incident response as examples). Following the 25 May 2018 implementation date, the EU General Data Protection Regulation (GDPR) gives EU residents control over their personal data wherever this data may reside, standardising regulation across the EU and the European Economic Area (EEA) as well as affecting all enterprises that process data from EU/EEA countries. The GDPR Audit Program for Small and Medium Enterprises offers an audit framework to assess how effectively GDPR is governed, monitored and managed. It provides guidance to: Provide management with an assessment of GDPR policies and procedures and their operating effectiveness Identify control weaknesses which could result in increased use of unsanctioned GDPR solutions (and higher likelihood that the solutions are not detected) Evaluate the effectiveness of the organisation’s practices and ongoing management of GDPR. Blockchain Preparation Audit Program is free to members or for purchase by non-members for US $49. Both Cloud Security Access Broker (CASB) Audit Program and GDPR Audit Program for Small and Medium Enterprises are US $25 for members and US $49 for non-members. For more information on ISACA’s audit and assurance programs, please visit www.isaca.org/auditprograms. About ISACA Now in its 50th anniversary year, ISACA® (isaca.org) is a global association helping individuals and enterprises achieve the positive potential of technology. Today’s world is powered by information and technology, and ISACA equips professionals with the knowledge, credentials, education and community to advance their careers and transform their organisations. ISACA leverages the expertise of its 460,000 engaged professionals—including its 140,000 members—in information and cyber security, governance, assurance, risk and innovation, as well as its enterprise performance subsidiary, CMMI® Institute, to help advance innovation through technology. ISACA has a presence in more than 188 countries, including more than 220 chapters worldwide and offices in both the United States and China. Twitter: www.twitter.com/ISACANews LinkedIn:www.linkedin.com/company/isaca Facebook: www.facebook.com/ISACAHQ Instagram:www.instagram.com/isacanews/ Contact: Julie Fenwick, 0468 901 655, jfenwick@daylightagency.com.au Lauren Graham, 0432 614 401, lgraham@daylightagency.com.au Dell Boomi helps University of Melbourne to cloud-enable its integrations and transition to Smarter Campuses 2019-03-20T01:39:52Z dell-boomi-helps-university-of-melbourne-to-cloud-enable-its-integrations-and-transition-to-smarter-campuses Sydney, Australia – March 19, 2019 – Dell Boomi™ (Boomi) has announced it has been contracted by the University of Melbourne (UoM) to enable the coexistence of the institute’s 700 applications using the Boomi integration platform. Boomi has helped the university create a centralised data synchronisation hub that provides granular visibility into data quality and has subsequently accelerated the roll-out of new services. The real-time availability of this critical information will help UoM transform its facilities into smart campuses powered by the Internet of Things (IoT). UoM provides education to more than 50,000 students enrolled across its seven campuses. Its vast set of applications – spanning everything from a Financial and Employee System (FES) to Student Management Systems (SMS) and its online Learning Management Systems (LMS), as well as a slew of specialty systems – are part of a hybrid environment. UoM deployed the Boomi integration platform-as-a-service (iPaaS) to link up its IT environment. Boomi is a only truly cloud-based integration provider and was selected for its ability to support a diverse organisation. The university is using the Boomi Master Data Hub (MDH) as the foundation for its data synchronisation. These comprehensive capabilities are managed through Boomi’s easy-to-use interface which provides full visibility over and control of all information flowing through the platform. Having established a modern integration framework, UoM has been able to commence its transition to smart campuses. Critical to this project is space utilisation, and so the university is in the process of installing smart sensors in selected buildings. Boomi will collect the data generated by these sensors and transfer it to the smart campus data repository, along with information from other relevant applications. These insights will allow UoM to determine how and when facilities are being used in order to optimise space and other student services. “Data consistency is a major challenge for organisations investing in digital transformation – especially in an industry like higher education where student attrition and policy issues place constant pressure on Australian universities to demonstrate the outcomes they can deliver,” said Nick Lambrou, Managing Director Australia and New Zealand at Boomi. “With the Boomi platform at the core of its applications tying all data together, UoM has developed the comprehensive scaffolding it needs to drive its digital evolution, allowing it to introduce new services sooner, while preparing its facilities for the next phase of its growth strategy.” About Dell Boomi Boomi, an independent business unit of Dell, quickly and easily unites everything in your digital ecosystem so you can achieve better business outcomes, faster. Boomi’s intelligent, flexible, scalable platform accelerates your business results by linking your data, systems, applications, processes and people. Harnessing the power of the cloud to unify everything inside and outside of a business, Boomi gives more than 8,200 organizations the agility to lead the future. For more information, visit http://www.boomi.com. Special note: Statements in this material that relate to future results, future hiring, and future events or investment are forward-looking statements and are based on Boomi’s current expectations. In some cases, you can identify these statements by such forward-looking words as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “confidence,” “may,” “plan,” “potential,” “should,” “will” and “would,” or similar expressions. Actual results, hiring, customer trends, and events in future periods may differ materially from those expressed or implied by these forward-looking statements because of a number of risks, uncertainties and other factors, including the challenge of finding and onboarding new personnel, marketplace trends, ongoing management attention to the market, the uncertainties associated with technology changes and the development and release of new technology. Boomi and Dell Technologies assume no obligation to update any such forward-looking statements. Avaya Deepens Integration With Google Cloud To Provide Powerful AI Enhancing Customer Experience 2019-03-19T23:47:15Z avaya-deepens-integration-with-google-cloud-to-provide-powerful-ai-enhancing-customer-experience Sydney, Australia – March 19, 2019 – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced further integration with Google Cloud Contact Centre artificial intelligence (AI) to provide better experiences for customers and a more efficient workforce, taking full advantage of the powerful artificial intelligence capabilities of both companies. Recognised as a Leader in the Gartner Magic Quadrant for Contact Center1, Avaya extends its leadership in leveraging AI to improve customer experience with more personalised, intelligent and insightful interactions. This includes embedding Google’s machine learning within Avaya conversation services powering the contact centre, enabling easy integration of AI capabilities regardless of channel, promoting a consistent and intelligent experience for customers and delivering true omnichannel experiences with AI. Together, Avaya and Google Cloud are providing customers with increased flexibility, efficiency and scalability in deploying powerful and simple communication and collaboration solutions that improve the customer journey. Avaya IX Contact Centre is an AI-enhanced, omnichannel solution including voice, email, chat and mobile communications to make customer engagement a competitive advantage that drives growth and brand preference. Avaya and Google are innovating in a number of key areas, including: Virtual Agents – Human-like automated Bots which seamlessly interact with customers, offloading the live agents’ utilisation until the optimal time and then transferring all context gathered to the agent. Now customers can decide when and how to engage bots throughout the interaction. And the Avaya platform captures the intent, actions and ultimate disposition of each interaction in real-time. Through this rich data, Avaya AI can be applied to decide the next best action in future customer engagement. Agent Assist – Provides superior customer experience by continuously delivering contextually relevant knowledge base to agents based on real time conversational analysis–for BOTH voice and text-based interactions. Avaya AI algorithms can be applied to Google Contact Centre AI to determine the next best action by the agent, delivering the right information and reducing customer friction – while increasing agent satisfaction and contact centre efficiency. Conversational Topic Modelling – An unsupervised learning tool designed to uncover key topic areas that customers have been contacting the contact centre about, and abstracting relevant information relating to how topics are articulated. Google Topic Modelling combined with Avaya AI enables agents to leverage real-time visibility of topics with each conversation turn. Through this valuable insight, recommended responses and best actions can be uniquely tailored to each part of the conversation to drive desired outcomes. Avaya is enhancing the customer experience by strengthening these areas through integration of Google Cloud APIs with key elements of Avaya’s contact centre infrastructure. Additionally, Avaya’s browser-based desktop is designed to easily connect with applications and Google Contact Centre AI is seamlessly incorporated in the agent user experience. “Partnering with Avaya helps us deliver on our goal to make the contact centre experience easier and more efficient,” said Rajen Sheth, Director of Product Management at Google Cloud. “We’re excited to work with Avaya so enterprises can keep customers happy with faster call resolution, and we look forward to building on this partnership as technology and customer’s expectations evolve.” Avaya and Google’s unique collaboration offers a differentiated contact centre solution with a simpler, but more efficient and architecturally superior approach via native gRPC integration for voice. This will enable Avaya IX Contact Centre customers to easily integrate AI providers like Google Cloud and infuse AI capabilities regardless of channel, for consistent omnichannel experiences. Avaya IX Contact Centre solutions are capable of maintaining an awareness of all events, including the sentiment, suggestions and resolution, creating a data lake source for future machine learning processing that generates increasingly impactful results. “We continue to expand our AI-enabled solutions as well as our cloud offerings for customers ranging from small-medium business to the largest global enterprises, and further collaboration with Google is providing additional capabilities to augment the innovation,” said Chris McGugan, Avaya Senior Vice President, Solutions & Technology. “By bringing these innovations to market for Avaya customers and partners, we enable them to make every customer interaction more meaningful and insightful, and more productive for their businesses.” Avaya pioneered the integration of AI capabilities into contact centre communications solutions, and has led development and investment in a number of key areas: Effortless Self-Service: With the power of AI, you can deliver great self-service experiences getting your customer the right information at the right time. Agent Assistance and Productivity: Empower agents with AI-driven guidance, that includes relevant content, suggested next-actions, and real-time coaching to stay ahead of the customer engagement. Smart Matching: Leverage advanced machine learning models to pair the best agent with each customer interaction. Smart Interactions: With powerful AI technologies, you can create smart, conversational interactions that yield improved business results. Empowered Agents: Agents are empowered by AI-driven guidance for content and suggested actions. Summarisation tools help agents expedite after-call processes. Simplified Operations: Reduce complexity for customers and agents alike by using AI models to select a self-service experience, automate a process, or pair with the best possible agent -Ends- The company is showcasing these solutions, and more, at the Avaya booth #1519, Hall D at Enterprise Connect, March 18–21, in Orlando, FL. About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we’ve enabled organisations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. 1 https://www.avaya.com/en/about-avaya/newsroom/pr-us-180522/ Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners Barracuda Intel Exposes the Latest Strategies Cybercriminals Are Using to Get Past Email Security Gateways 2019-03-19T21:00:00Z barracuda-intel-exposes-the-latest-strategies-cybercriminals-are-using-to-get-past-email-security-gateways-1 Sydney, 20 March 2019 – Barracuda, a trusted partner and leading provider for cloud-enabled security solutions, today released key findings from a report with the title Spear Phishing: Top Threats and Trends. Barracuda researchers evaluated more than 360,000 spear phishing emails in a three-month period, identifying and analysing three major types of attacks: brand impersonation, business email compromise and blackmail. Read the full report: https://www.barracuda.com/spear-phishing-report The report takes an in-depth look at how these three types of attacks work, why traditional email security can’t stop them, the latest techniques scammers are using, and how organisations can protect against these attacks. A closer look at evolving threats Barracuda’s research uncovered fresh insights into how these popular attacks are evolving and the tactics they are using to evade detection. Impersonating Microsoft is one of the more common techniques used by hackers trying to take over accounts. Financial institutions are impersonated in nearly 1 in 5 attacks. Finance department employees are heavily targeted, as they are most likely to deal with banks and other financial institutions. The majority of subject lines on sextortion emails contain some form of security alert. Attackers often include the victim’s email address or password in the subject line. Subject lines on more than 70 percent of business email compromise attack emails try to establish rapport or a sense of urgency; many imply the topic has been previously discussed. Scammers use name-spoofing techniques, changing the display name on Gmail and other email accounts to make the email appear to come from a company employee. This tactic can be especially deceiving to those reading the email on a mobile device. “Spear phishing attacks are designed to evade traditional email security solutions, and the threat is constantly evolving as attackers find new ways to avoid detection and trick users,” said Asaf Cidon, VP, Content Security at Barracuda Networks. “Staying ahead of these types of attacks requires the right combination of technology and user training, so it’s critical to have a solution in place that detects and protects against spear-phishing attacks, including business email compromise, brand impersonation and sextortion.” Barracuda Sentinel uses artificial intelligence and deep integration with Office 365 to detect spear phishing attacks and stop them before they reach your mail server. Total Email Protection takes that protection a step further, combining Barracuda Sentinel with Barracuda Essentials, Barracuda PhishLine and Barracuda Forensics and Incident Response for a complete email security, archiving, and data protection solution. Resources: Download the full report: https://www.barracuda.com/spear-phishing-report Read the blog post: http://cuda.co/35206 About Barracuda At Barracuda we strive to make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 150,000 organisations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. For more information, visit barracuda.com. Barracuda Networks, Barracuda and the Barracuda Networks logo are registered trademarks or trademarks of Barracuda Networks, Inc. in the U.S. and other countries. HCL Technologies to Acquire Strong-Bridge Envision to enhance Digital Transformation Consulting capabilities in HCL Portfolio 2019-03-14T05:40:18Z hcl-technologies-to-acquire-strong-bridge-envision-to-enhance-digital-transformation-consulting-capabilities-in-hcl-portfolio New York, USA and Noida, India – March 13, 2019– HCL Technologies (HCL), a leading global technology company, today announced the acquisition of Strong-Bridge Envision (SBE), a digital transformation consulting firm with offices in Seattle, Denver, Atlanta, and New York City. With this acquisition, SBE will become part of HCL’s global Digital and Analytics business (HCL Mode 2 services). “SBE will enhance our digital consulting offerings with their strong capabilities in digital strategy development, agile program management, business transformation and organisational change management. These capabilities combined with our next generation Mode 2 offerings in Experience Design, App Modernisation & Data Analytics will help us deliver end-end digital journeys to our customers,” said Anand Birje, Corporate Vice President and Head of Digital and Analytics Practice at HCL Technologies. “HCL and SBE share the same vision of offering innovative digital transformation solutions and services with a prime focus on excellent customer experience. This is why we view HCL as an ideal match for us,” said Renea Rayner, Managing Director at Strong-Bridge Envision. “Our customers will continue to receive top-notch customer care and value-added support along with gaining HCL’s robust products and services offerings.” “This collaboration will bring SBE’s customer experience legacy and 200 experienced SBE employees from across various industries and top-tier consulting firms to the HCL family,” said Rob Novick, Managing Director at Strong-Bridge Envision. “By focusing on every aspect of the customer experience journey, SBE’s ability to design impactful experiences built upon cost-effective and efficient technology architectures, integrating legacy processes, and leveraging data and analytics coupled with the latest HCL technology and services will offer unforeseen customer-value.” Strong-Bridge Envision, headquartered in Seattle, WA, is a digital consulting firm specialising in customer experience strategy, business transformation, and change management. Serving Fortune 1000 clients since its founding, Strong-Bridge Consulting merged with Envision in 2017 to extend its consultancy and digital transformation capabilities and further establish its footprint across North America, transforming itself into a market leading digital transformation consultancy. CG Petsky Prunier served as the financial advisor to Strong-Bridge Envision and Bow River Capital. About HCL Technologies: HCL Technologies (HCL) is a leading global technology company that helps global enterprises re–imagine and transform their businesses through Digital technology transformation. HCL operates out of 44 countries and has consolidated revenues of US$ 8.4 billion, for 12 Months ended 31st December, 2018. HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering and R&D services, leveraging DRYiCETM Autonomics to transform clients' business and IT landscape, making them 'lean' and 'agile'. Mode 2 focuses on experience–centric and outcome–oriented integrated offerings of Digital & Analytics, IoT WoRKS™, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalisation. Mode 3 strategy is ecosystem–driven, creating innovative IP–partnerships to build products and platforms business. HCL leverages its global network of integrated co-innovation labs and global delivery capabilities to provide holistic multi–service delivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail & CPG, Life Sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 132,328 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking 'Relationships Beyond the Contract'. For more information, please visit www.hcltech.com Gartner Says Outdated Technology Pushing Australian Workers Out The Door 2019-03-13T02:36:58Z gartner-says-outdated-technology-pushing-australian-workers-out-the-door Organisations must find a way to address the needs of modern workers as employees grow increasingly frustrated with workplaces that expect them to work with outdated, slow and complex technology, according to Gartner, Inc. Technology now ranks in the top 10 reasons Australian employees will leave their current role, according to Gartner’s 4Q18 Global Talent Monitor. The data reveals technology rose eight places from 3Q18 to come in ninth on the list of key attrition drivers for Australian employees. “People have become so used to advanced technology in their day-to-day lives, that they expect the same thing from their workplace. However, businesses are having a hard time matching the speed at which technology is adopted at home,” said Aaron McEwan, HR Advisory Leader at Gartner. “It’s not surprising that employees are becoming frustrated when they find themselves wasting valuable time navigating complicated systems and processes that utilise slow and old technology. It’s unproductive and inefficient for everyone involved,” said Mr. McEwan. Compensation has also become increasingly important for Australian employees, rising four places to the No. 3 reason Australians cite for leaving their jobs. Alternatively, for the first time in five years, compensation is the third driver of attraction for Australian workers when considering a new position. “The combination of expectations over compensation and the tools and tech employees are given to do their job often feel like a representation of an individual’s value or worth to the company. Feeling valued by your employer is intrinsically linked to the employee experience and really impacts how a person feels about their job,” said Mr. McEwan. These factors may have already hit the willingness of Australian employees to go above and beyond at work as discretionary effort levels fell 4.5 per cent year over year – from 21 percent in 4Q17 to 16.5 percent in 4Q18 (see Table 1). Highlights from the 4Q 2018 Global Talent Monitor Talent Monitor Australian International Average High Intent to Stay 38.8% 32.5% High Discretionary Effort 16.5% 14.4% Job Opportunities 49.7 51.1 Drivers of Attraction Work-Life Balance Location Compensation Compensation Work-Life Balance Stability Drivers of Attrition Future Career Opportunity People Management Compensation Future Career Opportunity Compensation People Management Source: Gartner (February 2019) According to Mr. McEwan, businesses can no longer ignore the needs of their employees, and must start thinking of their workers like they do their customers; making it a priority to offer a personalised, seamless and efficient experience. “For organisations, the answer doesn’t lie in allowing staff to bring their own devices or offering more money. It’s recognizing that these are just a part of the broader employee experience,” Mr. McEwan said. “This means understanding and focusing on what employees’ value from their experiences with the company. Rather than waste time implementing policies, systems and processes that have no impact on how employees feel about their company, organisations need to talk to employees to determine how to retain current and attract new employees.” Gartner advises organisations to tailor employee experiences to suit the needs, desires and goals of the individual rather than the collective. By understanding what employees value the most, HR leaders can positively impact the employee experience and lessen the desire for them to seek alternative employment opportunities. Global Talent Monitor data is drawn from the larger Gartner Global Labour Market Survey which is made up of more than 22,000 employees in 40 countries, including 848 in Australia this quarter. The survey is conducted quarterly and is reflective of market conditions during the quarter preceding publication. About Gartner ReimagineHR Conference Gartner experts will provide additional insight into the labour and talent issues at the Gartner ReimagineHR Conference, August 6-7 in Sydney, Australia. Gartner ReimagineHR is the premier event for HR leaders around the world. Join Gartner and senior HR executives to hear key insights and learn actionable strategies necessary to support organisational performance. Gartner ReimagineHR will also be held September 18-19 in London, and October 28-30 in Florida. Follow news and updates from these events on Twitter using #GartnerHR. About Gartner for HR Leaders Gartner for HR Leaders brings together the best, relevant content approaches across Gartner to offer individual decision makers strategic business advice on the mission-critical priorities that cut across the HR function. Additional information is available at www.gartner.com/en/human-resources/human-resources-leaders. Game Changing in Cryptocurrency Mining 2019-03-09T01:16:58Z game-changing-in-cryptocurrency-mining LUXEMBOURG / ACCESSWIRE, Mar 9, 2019 - (ACN Newswire) - OnMiners S.A. ( www.OnMiners.com ) is pleased to announce the official launch of their powerful endothermic cryptocurrency mining rigs with features to take the global crypto mining space by storm. The company informs that their just launched multi-algorithm miners offer the biggest hash rates available in the market, while minimizing power consumption, noise, and heat generation.OnMiners currently offers three mining rigs viz. On2U, On4U, and OnTower, all capable of mining Bitcoin, Litecoin, Ethereum, Monero, Dash, and Zcash. All these units come pre-configured, allowing users to start mining immediately just by plugging in.Hash rate is the most important factor to take into account while choosing a crypto mining rig. In simple words, it can be defined as the speed at which a given mining machine operates. A higher hash rate is always preferred by the miners because it increases their opportunity of finding the next block and receiving the reward. Mentioned below are the hash powers of the three products at a glance. Hash PowerOn2U: 140 TH/s for Bitcoin, 38 GH/s for Litecoin, 5 GH/s for Ethereum, 230 KH/s for Monero, 1.3 TH/s for Dash, and 1.1 MH/s On4U: 270 TH/s for Bitcoin, 75 GH/s for Litecoin, 9 GH/s for Ethereum, 450 KH/s for Monero, 2.5 TH/s for Dash, and 2.1 MH/s OnTower: 1620 TH/s for Bitcoin, 450 GH/s for Litecoin, 54 GH/s for Ethereum, 2700 KH/s for Monero, 15 TH/s for Dash, and 12.6 MH/sThe importance of hash power was taken into consideration by OnMiners while designing their three miners. The result is the creation of three products with hash rates that are second to none in the market. Power ConsumptionAnother key attribute of the three miners from OnMiners is their endothermic nature. Making use of the latest endothermic chip technology, OnMiners ensures that their products are capable of absorbing heat energy from the surroundings rather than releasing the same. As a result, these miners have a significantly lower energy consumption compared to all available alternatives in the market. The power consumption of the On2U and On4U units are 600W+/-7% and 1200W+/-7% respectively. Being a combination of six On4U Units, the power consumption of OnTower is six times that of the On4U miners.Other Key Features*Comes pre-configured, so the customer only needs to plug in and start mining *Original OnMiners air cooling noiseless system *Network Connection: Ethernet and Wi-Fi *One year warranty *Use of 7 nm endometric chip *Noise level of 18db and 20 db for On2U and On4U units *Compatible with universal sockets 110v-240v *Delivered all over the world except for the countries in the war zone "The global market has seen lots of mining farms closing down their operations in the recent months. With the release of our new products, investors now have a great opportunity to get back on business with higher profitability than ever before," said Hisao Saito, the CEO of OnMiners. At the current difficulty level and price, their three miners from OnMiners were designed to deliver 100% return on investment within approximately a month. The launch of these miners certainly creates a win-win situation for the crypto mining investors because they will now be able to run a mining rig or even an entire mining farm without the need of hiring qualified personnel.To find out more about OnMiners and their products, please visit https://www.onminers.com/About OnMinersOnMiners is a company founded by a group of investors that have invested in the new generation of Endothermic Multi Algorithm CHIP. Their goal is to deliver cryptocurrency miners that are powerful but have lower power consumption. Utilizing the endothermic chip technology, OnMiners offers a comprehensive range of mining rigs that are easier to set up, release less heat compared to others, and save energy bills for the users.Contact:Lucie Weberlucie@onminers.com+352 27 86 12 84SOURCE: OnMiners S.A.  WatchGuard Expands Secure Wi-Fi Portfolio with 802.11ac Wave 2 Access Point for Midsize Enterprises 2019-03-05T23:46:58Z watchguard-expands-secure-wi-fi-portfolio-with-802-11ac-wave-2-access-point-for-midsize-enterprises SEATTLE – March 5, 2019 – WatchGuard® Technologies, a global leader in network security, secure Wi-Fi and network intelligence, today unveiled a new secure, 802.11ac Wave 2 access point (AP), the latest in its family of secure Wi-Fi products. The AP125offers major performance improvements over Wave 1 APs, giving midmarket and distributed enterprise organisations secure, enterprise-grade wireless network performance without the high cost associated with most Wave 2 APs. When APs are managed with WatchGuard Wi-Fi Cloud, businesses gain access to the industry’s most sophisticated and reliable Wireless Intrusion Prevention System (WIPS) technology. It also offers a powerful location-based analytics engine equipped with customisable reports for automated inbox delivery, guest engagement tools with social authentication, intelligent network visibility and troubleshooting, and a highly-scalable cloud-based management system. “Simply put, Wave 1 APs can’t provide the level of security, network resource distribution or scalability and management that organisations need today, and most competing Wave 2 APs can’t automatically detect and prevent the six known Wi-Fi threat categories,” said Ryan Orsi, director of product management for Wi-Fi at WatchGuard. “This is extremely problematic for low-traffic environments like restaurants, medical offices, small K-12 schools that still require secure, high-performing Wi-Fi access to function. Our new indoor AP is designed specifically to meet these needs, offering industry-leading security through our patented WIPS technology, performance and scalability that can’t be beat, all at a price that’s accessible for organisations of any size.” “When customers ask for Wi-Fi, they want to make an investment into a future-proof infrastructure with the best technology available,” said Jean-Pierre Schwickerath, head of IT, HILOTEC AG. “With the 2x2 Wave 2 AP125, we found the perfect match for these SMB requirements: it has a small footprint, a most attractive price, and easy installation, configuration and management of the whole network out of WatchGuard’s Wi-Fi Cloud. With this powerful little beast, we can deliver and guarantee a high quality Wi-Fi network, protected by WIPS, which will make the customer happy for many years to come.” AP125 Product Details: Designed for lower client density environments and equipped with 2x2 802.11ac Wave 2 Multi-User MIMO (MU-MIMO), the AP125 can now stream data to multiple devices simultaneously utilising the network more effectively. Outfitted with dual concurrent 5 GHz and 2.4 GHz band radios supporting 802.11a/n/ac Wave 2, 802.11b/g/n, 2 spatial streams, and data rates of up to 867 Mbps and 300 Mbps, respectively. The AP125 can be managed using the Firebox Gateway Wireless Controller or via WatchGuard Wi-Fi Cloud. AP125 and Trusted Wireless Environments: WatchGuard is proud to deliver secure Wi-Fi products that organisations can use to build Trusted Wireless Environments. In doing so, companies can rest assured that they are protected by verified, comprehensive security that automatically detects and prevents the six known Wi-Fi threat categories, while enjoying the benefits of Wi-Fi networks with market-leading performance and scalable management. What’s more, WatchGuard’s secure Wi-Fi products are compatible with most other Wi-Fi solutions, so companies can leverage them to deploy a WIPS overlay without ripping out and replacing every existing AP in their network. For more information about how managing the AP125 as a dedicated WIPS sensor, and how to build a Trusted Wireless Environment, click here: https://www.watchguard.com/wgrd-solutions/security-topics/trusted-wireless-environment To join the Trusted Wireless Environment movement and advocate for a global security standard for Wi-Fi, click here: https://www.watchguard.com/wgrd-solutions/join-the-movement. Additional Wi-Fi Cloud Features: Unlock the rest of the power of the Wi-Fi Cloud and gain easy-to-customise, engaging captive portals with authentication options including Facebook, Twitter, SMS, email, and a powerful location-based analytics engine equipped with customisable reports for automated delivery to your inbox. With intelligent network visibility and troubleshooting features, IT professionals can now have the answer to one of their most challenging and frequently-asked questions: “Why is the Wi-Fi not working?” Availability: The AP125 is available for purchase now through WatchGuard channel partners and resellers. List pricing for the AP125 ranges between $340 and $690 USD, based on the Wi-Fi package and number of years selected. Additional Resources: eBook: A Field Guide to Secure Wi-Fi: https://www.watchguard.com/wgrd-resource-center/field-guide-to-secure-wifi eBook: Wi-Fi Buyer’s Guide for the Small Business: https://www.watchguard.com/wgrd-resource-center/ebook/secure-wi-fi-buyers-guide-en Wi-Fi Cloud: Feature Videos: https://www.watchguard.com/wgrd-products/secure-wifi/wifi-cloud-management Wi-Fi Brochure: WatchGuard Secure Wi-Fi Offerings: https://www.watchguard.com/wgrd-resource-center/docs/watchguard-secure-cloud-wi-fi-en Online Wi-Fi Cloud Demo: Take it For a Test Drive: http://watchguard.com/wifidemo Trusted Wireless Environment: Don’t Let Wi-Fi Be Your Biggest Security Gap: https://www.watchguard.com/wgrd-solutions/security-topics/trusted-wireless-environment About WatchGuard Technologies, Inc. WatchGuard® Technologies, Inc. is a global leader in network security, secure Wi-Fi, and network intelligence products and services to more than 80,000 customers worldwide. The company’s mission is to make enterprise-grade security accessible to companies of all types and sizes through simplicity, making WatchGuard an ideal solution for distributed enterprises and SMBs. WatchGuard is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit: https://www.watchguard.com For additional information, promotions and updates, follow WatchGuard on Twitter, @WatchGuard, on Facebook: https://www.facebook.com/watchguardtechnologies, or on the LinkedIn Company page: http://www.linkedin.com/company/watchguard-technologies, Also, visit our InfoSec blog, Secplicity, for real-time information about the latest threats and how to cope with them at: http://www.secplicity.org/ Malwarebytes Rolls Out Offering Enabling MSPs to Provide Leading Endpoint Protection and Response to Customers 2019-03-05T21:29:23Z malwarebytes-rolls-out-offering-enabling-msps-to-provide-leading-endpoint-protection-and-response-to-customers XX ISACA’s State of Cybersecurity 2019 Survey: Retaining Qualified Cybersecurity Professionals Increasingly Challenging for Organisations 2019-03-05T00:56:33Z isacas-state-of-cybersecurity-2019-survey-retaining-qualified-cybersecurity-professionals-increasingly-challenging-for-organisations Sydney, NSW, AUS (5 March 2019) — Organisations are struggling to keep their cybersecurity workforce fully staffed as competitors increasingly pick off employees who are enticed by higher pay and bonuses, according to ISACA’s new cybersecurity workforce research. The short supply of qualified cybersecurity professionals has led to unfilled positions and a widening work skills gap. A whopping 69 per cent of respondents say their cybersecurity teams are understaffed. Part 1 of ISACA’s State of Cybersecurity 2019 report analyses the trends of cybersecurity hiring, retention, gender diversity and budget implications. “Current Trends in Workforce Development” released today at the RSA Conference in San Francisco. The research found: Cybersecurity professionals are still in short supply and hard to find, particularly for roles that require technical proficiency. Retaining cybersecurity professionals is exceptionally difficult, even when enticements such as training and certification are provided. Gender diversity programs are declining and perceived as less effective than in the past. Cybersecurity budget increases are expected to slow slightly. “We’re in a highly fluid environment where organisations are increasingly challenged by competitive forces,” said Rob Clyde, CISM, board chair of ISACA. “Creative and competitive retention efforts are more important than ever in the current environment, and organisations should make it a priority to identify ways to boost their cybersecurity teams.” While 57 per cent of respondents say their organisations offer increased training as incentives to keep people within an organisation, an overwhelming 82 per cent indicate that most individuals leave their companies for another because of financial and career incentives, such as higher salaries, bonuses and promotions. However, Frank Downs, director of cybersecurity practices at ISACA, points out that such incentives are not necessarily what cybersecurity professionals need to advance in their careers. Business acumen is key. “The most prized hire within a cybersecurity organisation is a skilled professional, who not only understands the business operation and how cybersecurity fits into the greater needs of the organisation, but also knows how to communicate well,” said Downs. In the survey, 58 per cent of respondents note that their organisations have unfilled cybersecurity positions. The results also show that there is a 6 percentage-point increase, year over year, of organisations languishing at least six months before they are able to fill open cybersecurity positions—increasing from 26 per cent in 2017 to 32 per cent in 2018. Gender Diversity Programs in Decline Only 45 per cent of the survey’s female respondents believe that both men and women have equal opportunity for career advancement. This represents a downward trend from 51 per cent the previous year. The survey also finds that less than half of cybersecurity organisations have a gender diversity program, and the perception of their effectiveness, when compared to previous years, is declining. “Attempts to diversify the workforce and create gender inclusion are either not happening enough or are failing to meet employee expectations,” said Clyde. “Respondents do not believe their organisations prioritise increasing the number of women in cybersecurity roles or advancing them within the organisation.” “Organisations need to communicate a clear career path for all cybersecurity staff in order to retain staff and tackle ongoing threats to the enterprise,” said Jo Stewart-Rattray, Global Lead for ISACA’s SheLeadsTech advocacy program. “But this is especially important for women, who can feel isolated being the only female in the room, if we are going to close the gender diversity gap.” “Providing role models and mentors both within and outside an organisation greatly increases the chance for women to remain in the profession and move into leadership roles,” adds Stewart-Rattray. “Organisations also need to provide flexible working opportunities.” Cybersecurity Budget Increases Are Expected to Slow Most respondents still expect an increase in cybersecurity budget, but not as much as in the previous year; 55 per cent report they expect an increase in cybersecurity budgets, a decrease of nine points from last year’s 64 per cent. When asked about funding, 60 per cent of respondents indicate that they consider their cybersecurity budget to be underfunded, with nearly 20 per cent believing that their budgets are significantly underfunded. State of Cybersecurity 2019 can be downloaded free at https://cybersecurity.isaca.org/state-of-cybersecurity. The report is the latest research from ISACA’s Cybersecurity Nexus, which offers credentials, training, guidance and research for security professionals. ### About the State of Cybersecurity Study More than 1,500 cybersecurity professionals who hold ISACA’s Certified Information Security Manager (CISM) and/or CSX Cybersecurity Practitioner (CSXP) designations and positions in information in security participated in the online survey. The findings will be issued in two white papers in 2019. To see the first white paper, visit https://cybersecurity.isaca.org/state-of-cybersecurity. About ISACA Now in its 50th anniversary year, ISACA (isaca.org) is a global association helping individuals and enterprises achieve the positive potential of technology. Today’s world is powered by information and technology, and ISACA equips professionals with the knowledge, credentials, education and community to advance their careers and transform their organisations. ISACA leverages the expertise of its 460,000 engaged professionals—including its 140,000 members—in information and cyber security, governance, assurance, risk and innovation, as well as its enterprise performance subsidiary, CMMI Institute, to help advance innovation through technology. ISACA has a presence in 188 countries, including more than 220 chapters worldwide and offices in both the United States and China. Twitter: https://twitter.com/ISACANews LinkedIn: https://www.linkedin.com/company/isaca Facebook: www.facebook.com/ISACAHQ Instagram: https://www.instagram.com/isacanews Press Contacts: Julie Fenwick, 0468 901 655, jfenwick@daylightagency.com.au Lauren Graham, 0432 614 401, lgraham@daylightagency.com.au Gartner Names HCL Technologies As A Leader For Managed Workplace Services in North America 2019-03-04T21:41:11Z gartner-names-hcl-technologies-as-a-leader-for-managed-workplace-services-in-north-america Noida, India, – 4thMarch 2019 – HCL Technologies (HCL), a leading global technology company, today announced that it has been recognized as a Leader among 21 companies that were analysed for the Gartner Magic Quadrant for Managed Workplace Services (MWS) in North America [1]. HCL received this leadership recognition for its Digital Workplace Services. HCL has also been positioned furthest for completeness of vision in the Leaders’ Quadrant. HCL offers cutting edge employee-centric technologies in the categories of Cognitive Bots, Enterprise Mobility, User Centric Communications & Collaboration, Enterprise Gamification, Workplace Analytics and Enterprise Social Collaboration. “I believe this evaluation is a reflection of the employee-focussed, digital-centricapproach that we have taken to build and deliver the third generation of workplaces. Our focus has been to create smart, agile, scalable, and collaborative ecosystems, that enhance productivity and reshape the workplace experience,” said Kalyan Kumar, Corporate Vice President & CTO IT Services, HCL Technologies. “Our commitment has been to build right-sized infrastructure and support, empowering high-performance and dynamic workplaces.” HCL offers digital workplace services through its SMART Workplace Model that has four cohesive pillars: - Smart IT - focuses on assessing and transforming the user experience at every touch point and interaction - Smart Machines – infuses self-detection and healing capabilities in workplace assets - Smart Users- leverages cognitive bots for contextual and omni-channelaccess & self-service - Smart Spaces - expand traditional workplace boundaries by leveraging the power of wearables and IoT HCL’s MWS strategy is to deliver enterprise-ready, consumer-like experiences. End users can access services anywhere through digital workplace technology that understands business context and is enabled through machine-user collaboration. [1] Gartner, Magic Quadrant for Managed Workplace Services, North America, Daniel Barros, Mark Ray, 14 January 2019 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a purpose. About HCL Technologies HCL Technologies (HCL) is a leading global technology company that helps global enterprises re-imagine and transform their businesses through Digital technology transformation. HCL operates out of 44 countries and has consolidated revenues of US$ 8.4 billion, for 12 months ended 31st December 2018. HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering & R&D services, leveraging DRYiCETMAutonomics to transform clients’ business and IT landscape, making them ‘lean’ and ‘agile’. Mode 2 focuses on experience-centric and outcome-oriented integrated offerings of Digital & Analytics, IoT WoRKS™, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalization. Mode 3 strategy is ecosystem-driven, creating innovative IP partnerships to build products and platforms business. HCL leverages its global network of integrated co-innovation labs and global delivery capabilities to provide holistic multi-servicedelivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail & CPG, Life Sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 132,328 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking ‘Relationships Beyond the Contract’. For more information, please visit www.hcltech.com