The PRWIRE Press Releases https:// 2021-01-08T04:59:25Z Hills broker recognised as industry elite performer 2021-01-08T04:59:25Z hills-broker-recognised-as-industry-elite-performer St Leonards, NSW - Hills District broker Thaer Burbar has been included in the annual Top 100 Brokers list released by Mortgage Professional Australia magazine. This prestigious list spotlights the best brokers in Australia and is widely regarded as the industry benchmark for top performers. According to Burbar, there are several factors that make a top broker: hard work, industry knowledge, understanding of the different banks and their policies, as well as being able to identify the best fit for a customer. Having seen almost 50% growth in loan values since the last financial year, the director of North Kellyville’s Greenline Home Loans says his success is down to “utter hard work”.  The brokerage specialises in different kinds of home, asset finance and commercial loans. Going beyond that, it even has a lending arm of the business offering its own white label product that was launched in August. But customer service is its primary focus, and Burbar says he goes above and beyond for all his customers, no matter the situation. “The importance of my customers is above all else,” he says. He prides himself on being able to “make miracles happen”, regardless of what box the customer fits into. “After four years in a row of our Top 100 Brokers seeing dropping loan values, 2020 brought a welcome change. In a financial year that included an unprecedented global pandemic, these brokers faced into the challenges to achieve record-breaking results,” says Mortgage Professional Australia editor Rebecca Pike. “Rather than use total loan value to determine the Top 100, our method was changed last year to allow us to celebrate those brokers who are continuing to improve or who are writing those big-number deals. The ranking is now worked out with a weighted system using total loan value, average loan value, number of loans and loan growth.” Read the full report in issue 20.12 of Mortgage Professional Australia, out now or find out more about Burbar HERE. -ENDS-   Mortgage Professional Australia (MPA) is the leading business magazine for the mortgage and finance industry. Launched in 2001, MPA continues to be the key resource mortgage and finance professionals turn to for in-depth industry issues, market trends, business analysis and intelligence. MPA is also very well known for its annual surveys and special reports such as Brokers on Banks and the MPA Top 100 that recognise key individuals and businesses and provide a unique snapshot of an industry that is continually evolving. MPA is published by independent media company Key Media. In conjunction with the print and online publications, Key Media also produces several mortgage and finance industry events including the Australian Mortgage Awards. Find out more about Key Media’s magazines, events and websites at Going away during the holidays? Do not let the pests move in! 2020-12-12T06:47:46Z going-away-during-the-holidays-do-not-let-the-pests-move-in-1 Pests such as ants, spiders and cockroaches can not only damage your household items and assets, but they can also spread harmful bacteria and virus. Undoubtably one of the most effective ways to get rid of pests is to call a licensed and insured pest control company. A licensed technician can help address your pest problems and help implement a dedicated pest management plan to keep pests out of your home. As well as, using a licensed technician there are things you can do to assist in keeping pests away. Here are five top pest control tips in helping keep your home pest and disease free during these holidays. Top five tips to keep pests away 1. Keeping household clean and tidy A regular clean even once a week or fortnight can help combat pests coming into your home. Pests will thrive in damp and untidy home with easy access to food sources. To avoid an infestation, try and take out the rubbish daily before bed, regular mop and spray-wipes can do great for the kitchen and wet areas. 2. Remove or cover green waste Keeping general green waste for the garden can be great for your plants and veggie patch, however, if these stay on the kitchen bench too long, they will bring nasty pests and smell. Try to put them in a sealed box and take them out regularly or as needed.    3. Close holes or gaps in window and door screens Fixing nets on your window and door screens is a great way of stopping pests from entering your home. An easy fix and effective way to keep pests and their nasty odors and viruses from your home. 4. Remove and dispose of items you do not need Items that are left around and not used can become a great place for pests to hind and turn into their next nesting ground. For example, an old couch in the shed or garage. If its not used, perhaps it could go to charity shop or dump. Unused items become great hiding spots for pests. 5. If in doubt call a professional Untreated pest problems can be costly and often not covered by insurance covers or protections. If in doubt about your pest problems always call a professional. While strategies to eliminate pests can helpful, often these measures cannot completely eliminate pests without licensed and professional intervention. If you need a free consultation or quote visit our helpful team technicians are ready to help customers just like you. Theola Wins at 2020 Transform Awards ANZ 2020-12-03T01:05:42Z theola-australia-wins-at-2020-transform-awards-anz Theola won Silver awards  for ‘Best use of Visual Assets” for their client, Studio 276 and “Best Place Brand” for Holm, for client HG Developments; they were also awarded three Bronze for; “Best Use of Type” for Urbanity, “Best Identity in the Real Estate Sector” also for Urbanity and “Best Place Brand” for Studio 276.  Theola also received a Highly Commended for “Best Use of Tone of Voice/Copy” for Holm with HG Developments. Mike Thompson, Theola Creative Director comments, “We value the Transform Awards so highly because they take into account more than just the design, it's about the bigger picture, including the strategic approach and, most importantly, the results. The winning work has succeeded by standing out in a crowded market using bold thinking and compelling visuals.” Theola founder and Director, Grey Rogers, commented, “We are especially delighted that our clients have been recognised at this year’s Transform Awards ANZ for their commitment to championing great work. We have a very talented team who have put an enormous amount of effort into delivering exceptional work across all of our clients. These awards affirm that our philosophy of delivering ‘Standout Place Appeal’ for ambitious clients has been not just been well received by commercial audiences, but by our peers, too.” The Transform Awards evaluate exemplary work in brand development and acknowledge the growing significance of brand in strategic communications – developing and sustaining a strong brand is imperative for success.  The Transform Awards consistently set a high benchmark for work in brand development and its implementation, positioning and creativity. A strong differentiated brand has become one of the most valuable assets a business owns. The winners were announced via a special virtual event hosted by Transform Magazine on Tuesday 1 December 2020. ABOUT THEOLA THEOLA is a full-service creative marketing and design consultancy, with specialist expertise in property branding. We create award winning, results driven, end-to-end marketing solutions for the property industry, encompassing brand design, creative direction, digital development, motion and CGI, client service and project management, media and production.  At Centurion we are all about your security, safety, and providing value for money! 2020-11-26T23:47:59Z at-centurion-we-are-all-about-your-security-safety-and-providing-value-for-money Centurion Garage Doors provides real security at a fraction of competitor pricing with our tried and proven mechanical latch lock.The latch lock automatically locks your garage door when in the closed position, making it unable to be manually opened from the outside. COMPARED TO COMPETITOR SIDE BOLT LOCKS, OUR LATCH LOCK IS MORE SECURE AND A FRACTION OF THE COST WANT EVEN MORE ADDED SECURITY FOR YOUR GARAGE?Then the MY CGD Smartphone App with Camera Opener is the optional extra for you.View your garage at any time via a live camera feedDelete Lost or stolen handsets with the AppControl each handset’s full functions and accessibilityReceive notifications each time your garage door is opened or closed CONCERNED ABOUT THIEVES USING A HACKING APP TO GAIN ACCESS TO YOUR GARAGE?All Centurion Garage Doors Openers and remotes are encoded with modern code hopping technology so that the code to your door or remote can not be scanned or copied. Giving you no need to worry about hacking apps.Visit Our Website For More Information Today at OPPORTUNITIES FOR INVESTORS AROUND THE NATION AS NEW AND PREVIOUSLY LAGGING MARKETS GROW AND RECOVER AT A RAPID PACE 2020-11-19T20:53:18Z opportunities-for-investors-around-the-nation-as-new-and-previously-lagging-markets-grow-and-recover-at-a-rapid-pace Within 8 months, what was expected to be a 30% market drop, has now resulted in an expected 9% rise over the next 24 months and Darren Venter, Buyers Agent and Founder of Strat Prop, believes that now, more than ever, is the time for investors and homebuyers to enter the market. With the Government’s proposed reversal of responsible lending laws to come into effect in March next year, Australia is set to see a rise in activity with the market becoming accessible to even more Australians. The property market’s movements have always been based on the fundamentals of economics; supply and demand. Venter says that if you’re on the hunt for a property now, getting in before these proposed changes will allow investors to reap the rewards once the flood gates open up and market demand rises. “In climates like these, where a pandemic rules all, we adapt… and adapt we have! Through critical planning and brutal decision making, our nation's government has managed to perform the opposite of what our financial powerhouses predicted. Within 8 months, what was expected to be a 30% market drop, has now resulted in an expected 9% rise over the next 24 months,” says Venter. “We’ve adapted quickly and acted faster. The fundamentals remain, but the focus has shifted. Over $300 billion has been planned for our recovery in the form of infrastructure, planning, incentive schemes, financial benefits, rate cuts, legislation change and more, which creates opportunities for investors all around the nation as new and previously damaged markets grow and recover at a rapid pace.” Venter believes that “regional cities and town are absorbing these benefits the most thanks to their easy lifestyles, affordable amenities and huge support from the above mentioned economic boosters. Going into 2021, on our way to recovery we should be paying close attention to markets which; display a diverse workforce, are connection points for major transport, have major infrastructure projects, are supported by the various government stimulus incentives, and have good amenity to support city-like lifestyles.” “We’re finding these support systems in areas north of Queensland's Sunshine Coast, the southern inland sections of New South Wales and regional mid to northwestern Victoria to name a few.” With interest rates low, the potential changes in legislation, and with the latest NSW budget suggesting the phasing out of stamp duty, there’s going to be a lot of opportunities in 2021 for new home buyers and investors. But for those who can, Venter believes getting in quickly before demands rise will yield the best results. ENDS For further information, or for market commentary from Darren Venter, please get in touch: Megan Chambers || About Darren Venter & Strat Prop Darren is a trusted Investment Buyer’s Agent and founder of Strat Prop, a property buyers agency that grows portfolios through strategic investment strategies. Darren’s work focuses on securing investment purchases for clients in high growth and cash flow positive areas. The company’s methods allow curious investors with low to medium budgets to purchase portfolio growing investment properties. Unlike other investment buyer’s agents, Strat Prop creates tailored strategic plans structured around their client's financial abilities, key objectives and the level of involvement they’re able to contribute. “One-size-fits-all' approach to property marketing no longer effective, thanks to COVID-19” 2020-11-13T00:28:28Z one-size-fits-all-approach-to-property-marketing-no-longer-effective-thanks-to-covid-19 While COVID-19 has no doubt impacted the real estate market, the actual impact has been vastly different to what was predicted by mainstream media.  “Most of the media initially focused on the likely impact on rents and house price falls,” says Founder and CEO of , Craig Deveson.  “We are seeing a multi-speed market where it varies from inter-city falls,, to increases in suburban and regional areas, particularly where the health outcome has been the strongest.  “Much of the analysis didn't take into account record low-interest rates and increased house-hold income for many.” Rather than creating the doom-and-gloom market that was forecast, the biggest change to the property market has been around buyer wants and needs.  “The work from home movement has gone from a niche idea to one embraced by large and small organisations alike, with a Hybrid work environment emerging in the future.  “This has seen property buyers look for extra space for home offices, as well as look at regional or outer city ring locations where it’s more affordable.” The conflicting information has created a new challenge for agents, who have had to find a way to manage real market expectations versus the media.  “Lack of stock - sellers have been nervous, initially believing media reports over agents, however official reporting is at least three months behind.  “Buyers initially thought they could pick up a bargain due to forced sales, which largely hasn't happened, and are now grappling with a very competitive market in key areas.”   As a result, agencies have had to think outside the square when it comes to marketing, and attracting both buyers and sellers.  To achieve this, two of Australia’s top selling agencies have adapted a new marketing platform from that allows a customised marketing package to be tailored to the client's needs. “It’s no longer a ‘one-size-fits-all’ property marketing approach,” says Mr Deveson.  “Whilst many agents claimed customisation, they all advertised on the portals, put up a sign and printed some brochures.  “However, now with, the ability to target specific interstate buyers on other channels including social media, with tailored video and custom ads, plus adapting the campaign to using a pre-market approach, or to boost the reach of a traditional portal marketing approach, is now available.” does three key things for agencies a) decreases costs and reliance on the major portals b) provides flexibility to target the next generation of buyers and sellers since COVID c) amplifies brand awareness and generates listing appraisals  CASE STUDIES  DJ STRINGER  While Gold Coast agencies were fortunate that restrictions were contained relatively early, Principal of DJ Stringer Real Estate, David Stringer, says COVID was – and is – very much a part of their business and daily lives.  “We are fortunate on the Gold Coast and Northern Rivers NSW in that the real estate sales industry has prospered immensely on the back of interstate buyers wanting to relocate to this region,” he says.  But that doesn’t mean there weren’t challenges, as both buyers and sellers faced the uncertainly caused by the unexpected pandemic.  “The unknown of a potential down-turn in the market, impact on both residential and commercial tenancies, and many interstate buyers in border lock down that were not able to inspect property to purchase.” Mr Stringer decided quickly, that a strong social presence was required.  “This has been something in the pipe line for us for some time, however it became more apparent during the last several months or so that we needed to lift both our social presence and our online marketing.” As well as employing a specialised social marketing person in house, the agency also engaged for advice and assistance along the way. “I had heard of Craig’s IT brilliance from other circles and was encouraged by the simplicity of the programme, and importantly the support to implement same.” Mr Stringer says the extra exposure has been particularly good for the sellers, and the agency has received positive feedback from buyers, who are noticing listings more than ever. “ is a simple, automated programme that covers all of the major social marketing platforms. “They have a friendly knowledgeable team, that has definitely found a niche’ in social marketing for any real estate professional, at any level.” CALIBRE REAL ESTATE With the impact of COVID-19 creating a nervous market, Calibre Real Estate Principal, Alice Hagen quickly realised that targeting active buyers and sellers simply wouldn’t cut it.  The agency had been following tried and tested methods of advertising, through the major portals, using professional photos and 3d tour videos. But chances are, unless you’re looking to buy or sell right now, you’re unlikely to be on browsing the portals.  “Buyers are active on social media, maybe not as active buyers per se, and maybe not intentionally to see houses,” says Ms Hagen.     “However, we wanted to reach a greater audience, so our properties would cut through to people when they weren’t intentionally looking for properties.”     Calibre chose for its adaptability within the proptech market, it’s ability to produce high quality videos automatically, as well as the capability of uploading to your channels without leaving the website.   “It was easy to set up, and everyone in the office has the ability to use it themselves and produce the videos. Simple.   “The result has been a great user experience, greater engagement through social media, more videos being produced and uploaded ‘inhouse’, and the ability to easily see the statistics on the platform   “We’ve seen a massive increase in social media engagement, comparative and competitive to the engagement levels of large franchise groups.” JESI poised for accelerated global growth 2020-11-11T05:48:38Z jesi-poised-for-accelerated-global-growth Brisbane, 11th November 2020: Innovative remote worker and journey management company JESI, has received a multi-million-dollar funds injection from Microsoft aligned VC firm, Future Now Capital Management. The investment will serve to fast-track JESI’s global growth rollout and underpin its ‘customer first’ value add strategy. With the recent appointment of Chairperson Brad Seymour, who has an established reputation for scaling global business’, the JESI company is geared and supported to take on the exciting next phase of its customer-centric expansion.Queensland headquartered, JESI has developed market leading SaaS solutions that significantly improve the protection, monitoring and management of remote and mobile workforces. With origins and a strong presence in the global resources sector, JESI counts Rio Tinto, Orica, BHP, Sandvik among its clients. Other target industry verticals include NGO’s, linear infrastructure and AEC.Already on a growth trajectory, JESI has seen a strong up curve in business and interest through the COVID months with scalable functionality in the solution able to provide a connected eco-system for ‘work from home’ employees. Clearly though, the Future Now investment will turbocharge staff growth, service capabilities and development projects. “Technology integrations will be a key development focus in achieving the company projected growth outcomes” said Kathy Wilson General Manager of Customer Success. “our existing customers are looking to evolve with interoperability solutions and connected technology. JESI software enables them with a compelling value proposition”.JESI CEO Joe Hoolahan said, “The pandemic has bought to the fore the need for enterprises to protect their workers as they work remotely while at the same time ensuring they remain connected. We are also acutely aware that reliable activity data is increasingly becoming a key business metric and we already witnessing how our customers are using the data to drive workforce movement efficiencies,” Joe Hoolahan added.JESI is the first investment for newly founded, Future Now Capital Management, a Sydney based venture capital firm. In 2019 Future Now Capital Management executed a world first partnership with Microsoft that will see investors in the Fund gain direct exposure to companies selected for Microsoft’s accelerated growth programs. Future Now Capital Management will oversee the Fund’s investments into, and the growth strategies of, the portfolio companiesBrad Seymour, JESI Chairperson said, “I am incredibly excited about firstly, the product excellence and relevance of JESI in today’s new world, and secondly, the opportunity for JESI to grow exponentially with Future Now’s backing. I look forward to working with the team through this scale-up stage and beyond.”JESI Management Solutions are now actively recruiting talent to join their team. To explore what roles are on offer refer to the page. Bloor Property Management & Exposure by Design Announce Strategic Partnership 2020-10-22T20:28:39Z bloor-property-management-amp-exposure-by-design-announce-strategic-partnership Queensland, AU – Bloor Homes Property Management and Exposure by Design are pleased to announce their strategic partnership. It is a partnership that combines Bloor Homes Property Management’s leading property management services and Exposure by Design’s world-class online marketing strategies. Technology has a great impact on businesses today. Most companies are adapting to online marketing. Bloor Homes & Exposure by Design partnership bring together deep skills in property management and digital marketing. It is a partnership that undertakes to rebrand and reposition Bloor Homes Property Management in the marketplace.  Bloor Property Management brings you the top services for property investment. Whether you are a property owner or is looking for one, Bloor Homes has all the answers for you.  For you to learn more, visit the Bloor Property Management website at Exposure by Design is your go-to company if you need to improve your online presence. The company makes sure that your website content adds traffic and generate sales.  Learn more about Exposure by Design on their website. Go to Bringing to you 20 years of property management experience, Bloor Homes Property Management has built a reputation that’s trusted by the community. The company takes pride in managing a diverse range of properties. Exposure by Design has been around for over 10 years. Bringing your business online. The company prides in making your online presence remarkable.  Are investors better off with smaller banks? 2020-10-08T08:20:35Z are-investors-better-off-with-smaller-banks New data from loan comparison platform has revealed that none out of the top 10 best interest rates on offer to investors right now are from the Big 4 banks, suggesting that investors may be better off looking for a loan outside of the majors. The data, pulled from the website’s vault of more than a thousand home loans, showed the majority of the top-10 best interest rates come from neobanks, credit unions, smaller banks, or non-bank lenders. Sarah Megginson, managing editor of YourMortgage, said that when applying for a home loan, people should review the different finance solutions available, rather than settle for what their bank currently offers. “Our data shows that none out of the top 10 best interest rates on offer to investors right now are from the Big 4 banks and what this really demonstrates is that it pays to shop around,” Megginson said. “Investors often have really unique needs when it comes to finance, with complex financial arrangements, which means cookie-cutter or general solutions are not always the right fit.” Many investors are homeowners, and as their financial situations become more complicated, they may tend to turn to their existing bank for a loan, thinking they can get a loyalty discount or have an easier time being approved. “In fact, if you're a new customer, you might even have access to a cheaper rate,” Megginson said. “Every bank has their own policies, interest rates, and criteria and they apply to you whether you've been a customer for 25 years or you're brand new.” Raj Ladher, home loan specialist at Your Mortgage Broker, said policies vary considerably across lenders, especially during this COVID-19 period. “All lenders have their own borrowing capacity calculator which determines the amount of loan you are eligible for,” Ladher said. “In addition to this, lenders will calculate your income differently, especially if you earn commission, bonuses, overtime, etc. This is evident even more for investors as the way lenders calculate your rental income and any other financial institution (OFI) debt you may have can change your borrowing capacity.” With the Australian Prudential Regulation Authority introducing a maximum number of loans a lender can have for investors and on interest only, lender appetites can change for investor and interest-only subject to how their loan book is at any given time. “Speaking to a mortgage broker with a range of lenders will allow you to understand what your eligibility is not just with one lender but with over 30 which include the majors, non-bank, and specialists,” Ladher said.  Below is the list of top-10 most competitive investment loans currently available: Company Product Name Option Interest Rate Comparison Rate Smart Booster Investor Bundle Discount Variable - 1 year I/O Investor (Interest Only) 1.99 2.71 UniBank Fixed home loans 4 Year – Investment 2.24 3.93 Ubank Investor 3 Year Fixed (Principal & Interest) 2.29 2.74 Teachers Mutual Bank Fixed Rate Home Loan 3 Year Fixed - Investment (Principal & Interest) 2.29 3.87 People’s Choice Credit Union Fixed Investment Loan Package 2 Year - Investment (Principal & Interest) 2.38 4.15 HSBC Fixed Rate Home Loan 2 Year - Investment - Deposit amount 20% or more  (Principal & Interest) 2.39 3.29 Regional Australia Bank Partnership Advantage Home Loan 1 Year - Investment (Principal & Interest) 2.39 3.74 Bank First Premier Home Loan Package 3 Year Fixed (LVR of 80% or Less) – Investment 2.44 3.54 QBank Special Offer Fixed Rate 3 Years <90% - Investment 2.44 3.81 Reduce Home Loans 3 Year Fixed Wealth Maximizer Investment (Principal & Interest) 2.49 2.88 Source:, September 2020 --ENDS—  Since 1995, has been offering daily updated interest rate information to Australian home and investment borrowers to assist them in finding the loan that best suits their needs. The database includes daily updated interest rates, fees and charges, and features more than 1,400 Australian home and investment loan products from over 80 lending institutions.  In addition to daily interest rate information, provides interactive financial tools and calculators and weekly mortgage news. Fantastic Services Provides Disinfecting & Sanitizing End of Lease Cleaning 2020-07-24T03:40:24Z fantastic-services-provides-disinfecting-amp-sanitizing-end-of-lease-cleaning With everything that individuals have to do and remember when they’re relocating, end of lease cleaning can present challenges. Fantastic Services can help with that detail. The company is one of the largest providers of home-related services and end of lease cleaning to make life easier for clients. Engaging the services of the professional cleaning service is easy and convenient. The company is cognizant of the areas about which landlords are mostly likely to complain. There’s no time limit on end of lease cleaning Sydney. It’s performed until all parties are happy for secure bond retrieval and the company offers a 72-hour guarantee. Coordinated with REA end of cleaning checklists, the services help ensure that clients get their deposits back. One of the most desirable reasons for hiring a professional cleaning service is the COVID-19 pandemic. End of lease cleaning Perth provides antiviral sanitization to kill 99.99 percent of viruses and bacteria. Services can be booked online and individuals simply empty the property of their personal belongings. A team of professional cleaners will perform an extensive array of end of lease cleaning tasks throughout the home or apartment. Bathrooms receive a complete and thorough cleaning and disinfecting, from mirrors and under cabinets to toilets, showers, and screens. In the kitchen, ovens receive a deep cleaning and sinks and appliances are cleaned and sanitized. Rugs and carpets throughout the home are vacuumed, floors mopped, cobwebs are removed and all surfaces dusted and wiped clean. The service includes stairwells and entryways. Upon request and an additional fee, the Fantastic Services team can also provide cleaning for garages, cellars, laundry rooms, and balconies. Window washing, wiping down the walls, and cleaning of dishwashers and refrigerators can also be requested, along with cleaning of grout, upholstery, mattresses, and curtains when needed. Fantastic Services relieves individuals of the time consuming task of end of lease cleaning Melbourne. The services are convenient, cost effective, and performed to the highest level of standards, enabling clients to leave the home with confidence. For complete convenience, individuals can download the company’s app. About Fantastic Services Fantastic Services was launched in 2009 by Founding Director, Rune Sovndahl, and Co-Founder and CEO, Anton Skarlatov, who believed they could leave their mark in the home services sector by introducing a different business model. From a small cleaning company, they built a multi-operational enterprise based on a wide network of productive partnerships. The company has been featured in numerous print and broadcast media. Connect with the company on Facebook, Instagram, and YouTube. Media Contact Fantastic Services Phone: 1300 233 268 2/198 St. Kilda Rd. St. Kilda VIC 3182, Australia Website: Real Estate – The Next Frontier For Grays Marketplace 2020-07-03T03:51:37Z real-estate-the-next-frontier-for-grays-marketplace For Immediate Release, Sydney, NSW, July 2020 As part of a wider launch into the real estate and property market, Grays marketplace is selling multiple blocks of land in Kununurra in the Kimberley region in Western Australia. Located in the north of the state, a stone’s throw from the Northern Territory border, these one to four hectare blocks can be secured in July and August in a series of online auctions.   In conjunction with First National Real Estate Kimberley, and on behalf of Meertens Chartered Accountants (Appointed Liquidator), Grays marketplace will be running a three-stage online auction on the following dates:   • July 3, 2020 • July 24, 2020 • August 7, 2020   Each online auction will run for one day only.   Kununurra is situated among the scenic hills and ranges of the far north-east Kimberley region with an abundance of fresh water, waterfalls and swimming holes. It offers a range of recreational activities including fishing at various locations along the Dunham and Ord rivers.   Brett Garnett, BDM at Grays, said “Kununurra is the perfect spot to build a holiday home in the world-renowned Kimberleys. People who enjoy being in nature and those who like to fish will be impressed with what this area has to offer.”   Grays is pleased to offer this unique piece of the Australian outback to buyers all over the world. This series of auctions is a prelude to an exciting and forthcoming announcement of a new category on Grays marketplace – real estate.   While Australians have swiftly embraced online auctions for a wide variety of categories, the real estate industry has not evolved much in recent years. Tentative moves into virtual inspections and live remote auctions during the COVID-19 pandemic has not addressed the fundamental problems of the real estate sales and auction process:   • Auctions are over in minutes, and are very high-stress environments • Bidding is constrained to those people who can physically attend, and is impacted by weather, transportation and more recently, lockdown restrictions • Constraints for people wanting to purchase property interstate   Jeff McLean, Chief Operating Officer at Grays, said “We see a huge opportunity for buyers and sellers of all kinds of property to take advantage of our database of over three million Australians and our leading auction technology platform. Grays has been perfecting online auctions for more than 20 years so we are wellplaced to successfully move to property sales.”   During the COVID-19 pandemic, with restrictions on physical movement and contact, Grays has seen a large increase in online auction activity across all categories, with more than five million unique site visitors in just one month. One in 25 Australians has made a purchase on Grays, and one in six are on the database.   Grays marketplace is the perfect place for buyers and sellers of real estate to come together. Buyers can inspect and bid from the comfort of their homes, offices or even their favourite café. And sellers get access to a huge database of active buyers and Grays’ proven marketing campaigns.   Buying property is 55% cheaper than renting in many Sydney and Melbourne suburbs right now 2020-06-30T09:11:53Z buying-property-is-55-cheaper-than-renting-in-many-sydney-and-melbourne-suburbs-right-now Historic low interest rates and new Government grants have opened a unique window to purchase properties with monthly mortgage repayments up to 55% less than rents on the same value properties.For years now, one question has kept many renters awake at night, “Should I keep paying ‘dead’ rent or take a leap of faith and buy a place of my own?” Traditionally, renting has been cheaper than buying in Sydney and Melbourne. However, one of Australia’s leading property buyer’s agents has found that current economic conditions have created a once-in-a-generation opportunity for renters to move into home ownership. What is making buying property cheaper? Zaki Ameer, founder of buyer’s agency DDP Property says, “Analysing the numbers, it’s actually much cheaper to buy property right now than to rent in Sydney and Melbourne, and we probably won’t see anything like this for decades.” While interest rates have been attractive for some time, government stimulus and assistance during COVID-19 mean the RBA rate has dropped to historic low levels. Ameer calculated that current lending interest rates of around 2.19% put home buyers in a far better financial position than if they continued to rent. “To rent a one-bedroom unit in Sydney’s Inner West costs around $580 a week. You could buy an identical place for $650,000 and lock-in weekly interest only loan-repayments of $260 a week. That’s a saving of over $14,000 each year, excluding the added benefits of capital appreciation on your property”. Furthermore, with attractive new Government grants such as the HomeBuilder Scheme, home buyers will receive an added contribution of $25,000 towards their new home purchase. Previous grants such as the First Home Owners contribution of $10,000 also apply. Should renters commit to a mortgage now? If renters can get hold of 5% for a deposit, now is the best time to buy. “If we look at the history of the property market, despite economic downturns, property continues to go up in value over time. The pandemic will pass, the economy will rebound and before we know it property prices will be out of reach for many people again.” A bigger reason to buy at the moment According to Ameer, it’s not difficult to secure a five-year fixed interest rate repayment plan on first home loan mortgages from banks. Whereas with rent, landlords are likely to raise prices each year as populations grow. For lenders who offer P&I loans, the additional amount will go towards paying off your home-loan down. He points out that while there are significant short-term benefits to owning, the greatest returns come over time, “Five years of rent to your landlord could be $100,000 paid down towards a house that you own”. Example comparisons of owning vs renting in Sydney and Melbourne* (Disclaimer: the above refers to interest only repayments. It does not include legal fees or Lenders Mortgage Insurance. Calculations do not include benefits such as First Home Buyers Grant up to $10,000, HomeBuilder Scheme $25,000 grant, Stamp Duty Concessions and DDP cash-back offer of up to $30,000). Winter Warmer Styling Trends to create the ultimate cocoon at home 2020-05-04T22:26:26Z winter-warmer-styling-trends-to-create-the-ultimate-cocoon-at-home With many of us cocooning at home and the cooler weather swiftly arriving, leading property stylist and interior designer, Justine Wilson from Vault Interiors, shares her insider tips to create a cosy and comfortable space to see out the winter and iso blues. “It’s been a very different lead up to winter this year, with Australians in insolation over the past month or even two. Many are looking to take advantage of the down time and tidy, clear out and spruce up their homes. I have five simple tricks that can be ordered online, delivered to your do, and set up (hopefully) without the risk of a hospital visit from falling of the roof!” said Justine. Justine’s top five winter warmer styling tips include: 1. Rich colour tones in lush fabrics: Think textural fabrics like wool, velvet and faux fur. Hot colours this winter are olive, emerald, plum, mustard, burnt orange and deep magenta. To update your home think about investing in new scatter cushions, thick bed or sofa throws or even a colourful plush rug underfoot. You can also just use decorative vases or flowers in these tones to bring a cherry pop of colour. 2. Change your bedding: Winter is a good time to change out your bedding to thicker weight duvets and new linen. The summer trend was lots of simple white or cream light weight linen, but in winter try a textured spread like a waffle or tufted linen design. Opt for deeper colour tones for the ultimate cosy feel and really layer your bedding with a coverlet and a throw for maximum impact. 3. Candles are my winter go to: It’s easy for a home to feel musty and dark with windows and doors often shut to keep in the warmth, so use pretty scented candles will help lift your mood. This year candles on mass will be a big trend. All you need is a round platter, or tray and 5-8 candles, light them all and you have a beautiful centrepiece for your dining or coffee table that will smell great and provide an ambient glow. 4. Mirrors are a great tool: Use them in winter, as they will reflect any available light and make your interior less gloomy, it can also bring the outdoors in. Hang them in hallways, dark rooms and anywhere you can reflect a nice outlook. The more the merrier in winter, and if you can reflect a nice lamp or floor lamp - even better. 5. Create an outdoor room: This would be my top tip this winter, especially with mandatory isolation. We may not be able to travel or go camping, so why not bring the experience into your backyard! Invest in an outdoor fire pit, most councils allow them if you burn only dry wood, get some nice outdoor comfy chairs and string some outdoor solar fairy lights for the full affect! “There is nothing like toasting a marshmallow or playing some tunes under a starry sky - I think more than ever we need to create experience at home,” says Justine. For further information, images or to speak with Justine, please contact 360 PR: Lisa Solomons – 02 9571 4448/0416 175 518 or Genesys Expands Executive Team with Proven SaaS Executives 2020-04-28T23:00:01Z genesys-expands-executive-team-with-proven-saas-executives Genesys®, the global leader in cloud customer experience and contact centre solutions, today announced three strategic additions to its executive team, including Eva Majercsik as Chief People Officer (CPO). To strengthen its Multicloud Solutions business unit, the company also named John Hernandez as Senior Vice President and General Manager for Genesys Engage™ and Raj Patel as Senior Vice President of cloud engineering and operations. “We are truly excited to welcome three new world-class executives with such deep expertise in global technology, SaaS and customer experience to the Genesys team. Eva, John and Raj join the company at a pivotal moment as we further accelerate our positive cloud growth trajectory,” said Tony Bates, Chief Executive Officer of Genesys. “Together, these leaders provide valuable perspectives to help further develop and grow our employee base, deliver innovation, and support our customers so we can continue outperforming the market.” New CPO Eva Majercsik to align people and business strategies As CPO, Majercsik leads all global programs designed to support and enhance the employee experience at Genesys. Majercsik reports directly to Bates, overseeing organisational and leadership initiatives, culture and engagement, total rewards, and talent acquisition, retention and development. Majercsik brings more than 25 years of professional experience in human resources, services and sales. Prior to Genesys, Majercsik was Global Head of HR for 3D printing and digital manufacturing at HP Inc. Earlier in her career, she served as global director of HR for Cloud and Enterprise at Microsoft and spent more than 20 years at IBM, where she held several positions in the HR and Global Services organisation. John Hernandez and Raj Patel to propel Genesys Multicloud Solutions forward Hernandez and Patel join to help the company continue to grow and scale the Genesys Multicloud Solutions unit. Both leaders report to Barry O’Sullivan, Executive Vice President and General Manager for Genesys Multicloud Solutions, comprised of Genesys Engage and PureConnect™. As the Senior Vice President and General Manager of Genesys Engage, Hernandez is responsible for leading all aspects of the business; including product management, research and development. He brings 30 years of experience directing growth strategies, global expansions, and organisational and client service excellence for several companies, including serving as CEO of Selligent and Chief Operating Officer of Salesforce ServiceCloud. Previously, Hernandez was Vice President and General Manager of the contact centre business unit within Cisco’s Collaboration division. Patel now serves as Senior Vice President of cloud engineering and operations. In this role, he leads the Multicloud Solutions business unit’s cloud operations and DevOps organisations. Patel brings 30 years of experience in engineering and product management for companies including Workday, Symantec, Pinterest, Salesforce and Cisco, among others. -ENDS- About Genesys Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organisations of any size can provide true personalisation at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact centre platform, designed for rapid innovation, scalability and flexibility. Visit ©2020 Genesys Telecommunications Laboratories, Inc. All rights reserved. Genesys, Genesys Cloud, Experience as a Service, and the Genesys logo are trademarks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies. Contacts Manali Pattnaik Senior Public Relations Manager, APAC Genesys +65 8321 7924 Yvette Schlegelmilch Account Manager ZADRO +61 423 954 224 Genesys Helps Organisations Manage Increased Customer Service Demands and Establish Remote Workforces During COVID-19 Pandemic 2020-04-06T22:42:10Z genesys-helps-organisations-manage-increased-customer-service-demands-and-establish-remote-workforces-during-covid-19-pandemic As the world adapts to the COVID-19 pandemic, organisations of all sizes are struggling to manage increased demand while working to keep employees safe. To help navigate these challenges, Genesys®, the global leader in cloud customer experience and contact centre solutions, has launched a new Rapid Response offer to give any organisation free access to Genesys Cloud so they can provide business-critical support and quickly enable remote teams, with deployment in just 48 hours. In response to COVID-19, more than 700 organisations from all over the world, including and Lenovo, have requested assistance from Genesys to support remote capabilities, shift their geographic operations or manage unexpected surges in customer inquiries. In fact, the Genesys Rapid Response offer has already allowed more than 500,000 contact centre employees to continue serving consumers from the safety of their homes since February. Examples include: A major financial services company transitioned nearly 10,000 in-office contact centre agents to remote work within days. The company plans to enable another 5,000 to work from home. In addition, the company doubled its record for customer transactions, jumping to 3 million during this period. A Fortune 50 software company shut down its contact centres in a COVID-19 outbreak area and shifted all calls to other countries. The company updated its IVR and rebalanced its routing to accommodate this change while transitioning thousands of agents around the world to virtual work within days. A large state government entity was able to convert 3,000 agents to remote work in a single day. It also onboarded 400 new agents in just three days. Genesys Rapid Response The company’s Rapid Response offer allows organisations to launch a secure cloud contact centre with the fundamental capabilities needed to engage effectively with customers and colleagues from anywhere. This includes support for automation and self-service, voice and email routing, interaction recording and employee collaboration tools. To make the transition easier for employees and supervisors, on-demand training and education is also included. In addition, Genesys is assisting organisations in controlling costs by waiving overage premiums resulting from unexpected spikes in customer inquiries. “We have a responsibility to help however we can during this difficult time,” said Tony Bates, Chief Executive Officer of Genesys. “No matter what challenges organisations face, Genesys is committed to partnering with them to protect their employees, serve consumers and help contain the COVID-19 outbreak. Every action we take to stop the spread matters, but we can’t do it alone. Across every function and with support from our partners, the Genesys community is coming together to help organisations through this unprecedented situation.” Broader Support for COVID-19 Response The Genesys ecosystem is instrumental in this effort with many providing services and guidance to facilitate business continuity during the COVID-19 crisis. The company is also exploring solutions with Google Cloud and others, as well as implementation partners, including Avtex, ConvergeOne and NTT, Ltd., which are critical in helping expedite deployments of Genesys Cloud. In addition, several Genesys AppFoundry® partners are also extending their free trial period to align with Genesys Rapid Response. “Genesys is doing more than giving away technology,” said Ken Landoline, Principal Analyst, Customer Engagement, Omdia. “The company is delivering a holistic solution and providing access to a community that delivers services, support, training, guidance and best practices so organisations are truly equipped to help employees and customers through this difficult time I believe this is right on target and is the best course of action given the complexity of what businesses are up against.” Customer comments on Genesys Rapid Response: The City of Helsinki partnered with the local Evangelical Lutheran parishes, and many charities, to contact proactively more than 80,000 elderly residents to ensure their well-being amid the COVID-19 crisis. Genesys Cloud serves as the technology foundation for this service and enables 500 volunteers to support these citizens. “The cooperation with Genesys to launch the Helsinki Helpline has already been amazing. In just a couple of days, we launched a fully functioning contact centre and trained our team, including citizen volunteers with many different backgrounds,” commented Tiina Hörkkö, Director of the Helsinki Helpline, City of Helsinki. eFinancial, the second largest direct-to-consumer life insurance brokerage in the nation, deployed Genesys Cloud for use by its eSales department three weeks earlier than planned due to COVID-19. “Employees from all three of our call centres are working remotely now and we are maintaining production levels,” said Paul Bourdeux, Vice President of Information Technology for eFinancial. “Without Genesys Cloud this could have been disastrous. The added investment for the solution has already paid off.” Since mid-March, Gleaners Food Bank has tripled the number of households it is feeding per day. Part of the spike was from individuals requesting food delivery services, which the organisation did not provide previously. Gleaners Food Bank President and Chief Executive Officer John Elliott commented, “Within seven days, we went from not being able to handle the surge of calls to being able to manage them effectively via Genesys Cloud. We now have an automated qualification process so we can identify eligible households and deliver food to those in need.” JPIMedia is one of the largest national, regional and local multimedia organisations in the UK. “We successfully transitioned 450 users to a temporary remote working model within 5 days following government advice. This allows our commercial teams to stay connected with our customers,” said Rebekah Avill, Head of Commercial Systems at JPIMedia., China’s leading high-tech travel provider of transportation and hotel reservations serving more than 300 million people, has leveraged support from Genesys to ensure its customer service operations during the COVID-19 outbreak holiday period. Yuchi Xiao, CEO of Customers Service Centre of, said, “With the help of Genesys, thousands of remote agent services were successfully deployed in only two days. As always, the Genesys China team was standing together with us to overcome challenges and deliver excellent customer experience.” -ENDS- Learn more about Genesys Rapid Response, which is available for any organisation, including existing Genesys customers as well as other businesses, government agencies and non-profits. Local restrictions may apply, and organisations must sign up by April 30, 2020. About Genesys Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organisations of any size can provide true personalisation at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact centre platform, designed for rapid innovation, scalability and flexibility. Visit ©2020 Genesys Telecommunications Laboratories, Inc. All rights reserved. Genesys, the Genesys logo, Genesys Cloud and Experience as a Service are trademarks, service marks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies. Contacts: Manali Pattnaik Senior Public Relations Manager, APAC Genesys +65 8321 7924 Yvette Schlegelmilch ZADRO +61 423 954 224