The PRWIRE Press Releases https:// 2021-06-14T00:02:52Z PETCLOUD OFFERS ‘SUPPAWT’ TO PETS OF NDIS PARTICIPANTS 2021-06-14T00:02:52Z petcloud-offers-suppawt-to-pets-of-ndis-participants   MEDIA RELEASE   PETCLOUD OFFERS ‘SUPPAWT’ TO PETS OF NDIS PARTICIPANTS   What happens when a guide dog gets sick and their visually impaired owner needs to take them to the vet?   This exact scenario prompted PetCloud CEO Deb Morrison to join forces with National Disability Insurance Scheme (NDIS) providers to ensure all pet owners can access the right care for their fur babies and continue to enjoy the benefits of pet ownership.   “Our mission at PetCloud is to make responsible pet care easy and we do this through a raft of services including pet sitting, dog walking, doggy day care, house visits and pet taxis, which are only ever a click or call away,” Deb said.   “PetCloud has over 30,000 pet sitters, drivers and dog walkers located in local communities right across Australia who are ready to help connect pets to the vital services they need.”   Around a fifth (18%) of Australians have a disability and there are expected to be around 460,000 participants on the NDIS once it’s rolled out, prompting national pet care service PetCloud to work with NDIS providers to ensure participants’ pets can get groomed, exercised and driven to their check-ups.   Australia’s leading NDIS plan manager Leap in!, along with Spinal Life which supports people with spinal cord damage and other physical disabilities, have become the first NDIS providers to collaborate with PetCloud, providing their clients with access to the platform’s services, which Leap in! CEO Andrew Kiel said would make pet ownership easier for participants.   “Pets play an important and often unsung role in supporting NDIS participants to achieve their goals and improve their physical and mental wellbeing. PetCloud’s services, such as dog walking and pet taxis, are valuable for people with disabilities and make it possible for all Australians to access the support they need to take care of their pets,” Andrew said.   “Research shows pets have a calming effect that can assist to decrease blood pressure and cholesterol, their love and loyalty can ease feelings of loneliness, and dogs also create opportunities for exercise, outdoor activities and socialisation, so we want to remove any barriers to pet ownership for Australians who are most in need of an animal companion,” Deb added.   Part owned by RSPCA Queensland, PetCloud is the industry leader in responsible pet care services. All sitters and drivers have been trained in animal handling, are police checked and fully insured.   NDIS participants can book a pet sitter, pet taxi or dog walker via PetCloud’s Concierge Team on or 07 3185 2370.   Download the PetCloud App from the App Store or Google Play or visit   Media Contact: Christine Allen       Coastal Communications               0405 020 288   PetCloud is the industry leader in responsible pet care services. The Australian owned and run company offers a safe, convenient and affordable way for pet owners to find someone to look after their pet whether they require pet sitting, dog walking or a pet taxi. The platform is part owned by RSPCA Queensland with PetCloud’s Customer Support run through the RSPCA Qld’s National Call Centre. Guided by experts and industry leaders, PetCloud is Australia’s most trusted and reliable pet sitting platform. PetCloud is a social impact organisation, which plays a positive role in helping to change the lives of pets and people in Australia.   St. Trinity Property Group: A Trusted Source in Apartments for Sale Kiama 2021-06-11T08:41:39Z st-trinity-property-group-a-trusted-source-in-apartments-for-sale-kiama St. Trinity Property Group has solutions for seniors seeking luxury housing options to individuals desiring a residence in some of the most exciting communities in the world. The company works directly with individuals and investors. The property development and management experts provide an extensive range of services encompassing feasibility studies, market research, design and development, and sales and management. The specialists have expertise in all types of housing, mixed use developments, and commercial projects. The Group also understands the shifts that have taken place in buyer attitudes due to the COVID-19 pandemic and how it will affect sales for years to come. Those seeking an apartment for sale Kiama can select from options at Ridgewaters with an impressive range of amenities, picturesque escarpment views, and courtyards for relaxing and entertaining that are also easy to maintain. The three-bedroom apartments are just a short walk from the beach. Electric vehicle charging stations are included, along with NBN broadband Internet and instant hot water on demand. Designed by award-winning architect, Tony Owen, Villawood Apartments combine highly functional floor plans with sophisticated luxury interiors. The apartments are highlighted by clean lines, stylish glass balconies, and takes advantage of the abundant natural lighting. Villawood is just minutes from the train station and Parramatta CBD. “Buy apartment Wollongong” is among the most frequent online search criteria for those seeking a home near the beach, parks and shops. Currently under construction, Aire Wollongong offers one-, two- and three-bedroom apartments and is scheduled to be completed in the latter part of 2021. The luxury apartments feature captivating views and there’s an option to accommodate any lifestyle, from families and single professionals to empty nesters and retirees that are downsizing. St. Trinity Property Group is a premiere real estate development and management firm specializing in luxury homes, creating cohesive communities, and transforming homes and apartments into sanctuaries. The company has earned a reputation for dynamic designs that meet the needs of contemporary consumers and the experts have a deep understanding of how the pandemic is influencing housing trends. About St. Trinity Property Group St. Trinity Property Group is a leading diversified property group with market leading performance over the last 15 years. Our team has a strong track record, having delivered over $10 billion in projects with another $10 billion to be delivered over the next 24 months. Media Contact St. Trinity Property Group Phone: (02) 9099 3412 5 George St. North Strathfield, NSW 2137 Website: Melbourne Couple Support Locals With Free Pastries During Lockdown 2021-06-11T06:29:04Z melbourne-couple-support-locals-with-free-pastries-during-lockdown-1 MELBOURNE, VIC, AUSTRALIA, June 11, 2021.  Melbourne Couple, Albert and Alice Tran delivered French-inspired pastries by Laurent Bakery to struggling Melbourne COVID lockdown residents as part of their community initiative with their start up company ONYA Thanks!.Co-Founder, Alice Tran, said the philanthropic initiative was grounded in the company’s core values to support and give back to the community.Ms Baruah from Cocoa Oven received a free pastry box and said “I’ve been feeling a bit anxious over the last few days, I know doughnuts won’t solve world issues but sometimes all you need is a simple gesture of kindness to help you keep going.”Ms Tran said “We put a call-out through our social channels for people to nominate others doing it tough during the lockdown, and started gifting surprise boxes of six mixed Laurent Bakery doughnuts,”“Our company is currently in its pre-launch phase, but the situation was deserving of our support and we wanted to lift spirits with some incredible pastry treats free of charge during lockdown”ONYA Thanks! was created by husband-and-wife duo, Albert and Alice Tran, after organising gift deliveries during lockdown but left feeling disappointed when required to ask the gift recipient their address, ruining the surprise.Ms Tran said ONYA Thanks! provided a solution to the problem of self-disclosure when trying to gift a surprise package to a family member, friend or colleague.“ONYA Thanks! is provided the recipient’s name and contact number, and arranges delivery on behalf of the sender, which retains the all-important element of surprise,” added Ms Tran.“We also create a trusted privacy barrier where a recipient may be hesitant to disclose their personal address to a sender, and instead feel comfortable doing so with ONYA Thanks! as a reputable service.“Our concept was originally designed for corporate gift-giving situations where many people are now working from home or remotely, so it’s not as simple as just sending a gift to an office address anymore.“But it works in any situation where the sender doesn’t have the receiver’s address, so gifting for a birthday, anniversary, engagement, baby announcement, or any other occasion can be done without giving away the surprise of where the gift is coming from.”As well as partnering with Laurent Bakery, ONYA Thanks! has also recently secured Brown Brothers’ Brown & Co. vegan-friendly rosé to its gift range.To find out more about ONYA Thanks!, search @onya.thanks on Facebook or Instagram. The ONYA Thanks! website will go live in July. All things Marketing in Newcastle 2021-06-11T06:11:18Z all-things-marketing-in-newcastle All business owners can agree that when you’re running a successful business some things just slip through the cracks. With so much on our plates it can be hard to find time for all the tasks that matter to your business. Marketing can often be one such task that busy businesses struggle to find time for. There is a lot to consider between the need for Social media management, SEO strategies, graphic design and content creation.  That’s where pepper comes in.  We understand how to get the best out of your digital marketing in Newcastle. With a passion for all things marketing and a combined 90+ years of industry experience we will ensure success for your business.  As a full service marketing agency we work closely with our clients in Newcastle to develop an understanding of the needs of the business. We will work with you to build your digital brand profile. Together we will work to broaden your brands presence and build a strong social media following in Newcastle.  At pepper we work in social media management, graphic design,  SEO and SEM, front and back end development, email marketing, digital advertising, conversion optimisation and hosting. We know what matters to businesses in Newcastle and we work to deliver memorable content and design, tailored to you.  If you’re interested in making your marketing and graphic design stand out in Newcastle feel free to get in touch.  Social Media Marketing is pepperit's Speciality! 2021-06-11T05:55:04Z social-media-marketing-is-pepperit-s-speciality-1 The rise of social media and increasing number of users, is changing the customer pathways for businesses. It is now more important than ever for businesses to present themselves on social media, to increase their market reach and improve brand impression. Pepperit is a full-service social media Sydney marketing agency, offering 10 years of experience to ensure the right marketing solution for any type of business. Our social media management Sydney team is the answer to your business needs, if you need help creating content, formulating social media strategies, managing your social media platforms and community engagement. At pepperit, we provide social media consultant Sydney services, to help you achieve your business goals. Each social media action plan is tailored to suit your business needs, brand values and internal audience. Just let us know what problem you’re trying to solve so we can provide our bespoke social media services that fit your business. We get it, running a business can make you time-poor. Our social media expert Sydney team do the work for you, so you don’t have to. Team up with pepperit today and start saving you time, so you can focus your attention on your core business. Edmonds Conveyancing Port Macquarie 2021-06-11T05:23:48Z edmonds-conveyancing-port-macquarie Edmonds conveyancing provides online conveyancing services for client’s living anywhere in NSW. Edmonds conveyancing services involve the management of transferring property ownership, between vendor and purchaser. If you have recently bought or sold a property in Port Macquarie, you are going to need an Edmonds Conveyancing Port Macquarie Expert! At Edmonds, our team of 5, offer 50 years of experience, ensuring all settlements get done on time, with no stress or hassle. A question commonly asked is How to choose a Coffs Harbour Conveyancer? The answer is.. quality is the best value. We are not a low-cost conveyancing service, instead a high-quality service that completes your transactions efficiently and accurately. It is our goal to provide you with the best knowledge and service, saving you time, energy, and money.  New Partnership ~ Agency x Via Financial Group 2021-06-09T23:30:48Z new-partnership-agency-x-via-financial-group Byron Bay, NSW: Agency today announced a new partnership with Via Financial Group. This partnership will help Via to provide financial freedom to more Australian’s while investing in green & ethical businesses & increasing their positive impact   “Via Financial Group sings from the same songbook as Agency. We’re both vested in helping conscious consumers vote with their dollars for the World they want to live in,” says Nicholas Mason, Director at Agency.  “It’s difficult to think of an opportunity to create greater impact, at scale, than within the impact investment space. Building this upon their already excellent service model, VIA is exactly the kind of client we set out to empower.”  ~ Todd Sotheren, Director at Agency    “We recently engaged Nick and Todd from Agency Byron to review our businesses brand’s messaging as we wanted to make sure it aligned with our values. As their business is underpinned with similar values they understood our specific goal for the project. They took us through their clear and transparent process and we could not be happier with the outcome. I would have no hesitation to recommended Agency Byron, and we are looking forward to working closely with them in the future” says Peter Kirby, Director at Via Financial Group.    The benefits of this new partnership include:   ·  A clear marketing strategy for resonating with the 8% of the investor market Via has identified as ideal customers ·  Website copy written in accordance with archetypes  ·  Alignment of core values, infused through marketing collateral   About Agency (Byron): Is a marketing agency & consultancy with an objective point of difference. We must. We’re creating advertising messages for a world that hates advertising. Our ethos & tagline “Don’t be a Can’t” keeps us focussed on aligning mindful purchase decisions with our client’s bottom line. Recently partnering with brands in the impact investment, health & sustainable fashion sectors; Agency is built for the next economy    About Via Financial Group: Founded in 2017, & with offices in Sydney, Byron Bay & the Gold Coast, Via believes What Matters most in life is not the things we have, but the things we are able to do. Helping their high net-worth clients build wealth passively, securely, & sustainably, with complete transparency. Managing >$500M of investments, Via’s positive impact is as robust as the financial freedom their customers enjoy. Neto and Outsmart Partner to Bring Data-Driven Upselling to SME Retailers and Wholesalers 2021-06-09T22:55:54Z neto-and-outsmart-partner-to-bring-data-driven-upselling-to-sme-retailers-and-wholesalers Brisbane, Queensland: Neto, a leading unified ecommerce platform recently acquired by Maropost, today announces that they have partnered with Outsmart, an initiative of Perceptiv Digital, to launch One Click Upsells, an app suite on Neto that empowers SMEs to increase their average order value through data-driven tools that can be installed in just a few clicks.  Available to all merchants in the Neto add-on store from today, the app suite built by Outsmart brings AI driven cross-selling and upselling to Neto merchants. Using similar techniques to those used by companies like Netflix and Amazon, the app empowers merchants to offer product recommendations to customers, not only improving the customer’s experience but also increasing basket size and driving revenue growth.   “We are motivated by the vision of more people and their businesses, reaping more rewards for their life’s work.  That’s why we wanted to partner with Neto, to deliver an easy way for thousands of merchants to gain more profit with less effort. Through analysing customer behaviour, One Click Upsells is able to present upsell and cross-sell recommendations to the customer, in a way that’s seamlessly integrated into the purchase journey, so shoppers are far more likely to take up the offers” says Igor Cerjan, CEO of Outsmart and Perceptiv Digital. One Click Upsells offers a frictionless install with no coding or developer work required and builds on Neto’s functionality and mission to empower SME businesses through technology. Supporting thousands of Australian wholesalers and retailers, Neto's unified platform helps these merchants reduce the complexity that comes with running a modern ecommerce business. Their comprehensive suite of tools centralise multi-channel product data, inventory and sales orders, whilst streamlining the fulfilment of orders at scale, allowing merchants to run nimble operations.   “We are very excited to be partnering with Outsmart to bring this suite of conversion apps to our merchants, bringing the power of data-driven up-selling and cross-selling to their stores,” said Cory Snyder, VP of Partners at Maropost. “We know that merchants who utilise cross-sells and upsells in their stores see improvements in their average order value. The app by the team at Outsmart supports our mission of helping merchants punch above their weight, by providing an easy way for them to drive revenue with just a few clicks, ” he said.    Learn more about Outsmart on Neto at  # ENDS # About Neto: Neto by Maropost is a leading unified ecommerce platform. Since 2009, Neto has helped Australian B2B and multi-channel businesses scale fast through their all-in-one solution for ecommerce, POS, inventory management, order management, and shipping labelling, processing in excess of 3 billion dollars in annual sales through its platform. Ducted Heating Cleaning Announces 24*7 Services Across Melbourne 2021-06-09T11:24:20Z ducted-heating-cleaning-announces-24-7-services-across-melbourne While many companies in Melbourne have restricted work hours. Some have reduced their service locations. While others have eliminated unnecessary offerings from their lists. Basically, people are thinking about how to procure emergency duct repair services. Ongoing Covid crisis, as well as lockdowns, have put pressure on businesses to limit activities. But Ducted Heating Cleaning is here for you round the clock.The ducted cooling and heating companies have gone beyond to reimburse for the switch in reduction across Melbourne. We are a centrally located duct cleaning company in Melbourne. We are announcing that we will continue to offer our ducted repairs and installations. As winters are on the way, we can’t let our clients live with faulty ducted heating systems. So, you can still enjoy our services in crisis situations.We have a strong dedication to serving Melbourne's people in a pandemic. It is a given assurance that you still can live a comfortable indoor life. Hence, we are offering essential duct repair, maintenance, and installation services. We have put our technicians to power up the work. Whether it's evening, weekend, or midnight hours, we are here for you!If you have been suffering from a faulty ducted system that needs urgent repair or cleaning. Our professional assistance will help. Ducted cooling or heating issues that go ignored can convert into expensive long-time problems. Moreover, these can leave you with expensive repairs or replacements.Permitting 24 hours services for items like worn out and dirty ducts in Melbourne and nearby suburbs; will lead to ultimate satisfaction for businesses and homes. With the choice for emergency repairs, these large problems can become small troubles. Our company is taking up the risk. Melbournites, you no longer have to worry about tackling their duct systems on your own.Ducted Heating Cleaning is a renowned company operating ductwork services in Melbourne. We have been delivering our quality services over the past few decades. Moreover, our company has extensive certifications and in-depth knowledge of brands of ducted systems. Basically, you cannot see these options in any other casual company.No matter when your ductwork issue arises, you can unhesitantly call us to correct your problem. We are offering non-stop ductwork services including- emergency repair, maintenance, installations, and replacements. By giving fast treatments, we allow you to sleep comfortably. Know that you are being taken care of in situations of late-night calamities.  Ducted Heating Cleaning provides all types of duct cleaning services across Melbourne and nearby areas. Lists are below:-  01. Geelong 02. Warrnambool 03. Point Cook 04. Ballarat 05. Warragul 06. Melton 07. Toorak 08. Gippsland 09. Bendigo 10. Traralgon Visit Website:- Email:-           Phone Number:-     03 6121 9084 EnviroForce Provides Asbestos Testing Services Throughout Australia 2021-06-09T06:28:16Z enviroforce-provides-asbestos-testing-services-throughout-australia EnviroForce is an environmental testing and consulting group that performs asbestos testing and asbestos inspection services in Australia. Our team includes scientists and consultants who are asbestos inspection experts. At EnviroForce, we are fully aware of our responsibility in the health and safety of those we impact, from workers and building occupants to our technicians who sample in the field and our analysts who handle those samples. We also understand the predicaments involved with choosing an Asbestos Consultant Agency. As such we take every necessary precautionary measure to protect every individual involved in a project and limit exposure to liability. Asbestos is still found in some building materials imported into Australia, including insulation, flooring, textured paint, ceiling and roof tiles. Exposure to asbestos can cause serious illnesses like cancer including mesothelioma and asbestosis. With many years of experience in this industry, our consultants understand that each individual project is unique and always has the element of urgency, thus projects must be handled according to the resources of the client.  We always strive to provide the best custom designed solutions within regulatory guidelines, which meet the needs of our client in a timely and cost-effective manner without compromising the quality work.  Read More aboutAsbestos Air Monitoring Read More aboutAsbestos Management Plans Read More aboutAsbestos Testing Process  If you need asbestos inspection services in New South Wales, Queensland, South Australia, Tasmania, Victoria, Western Australia, the Australian Capital Territory, the Jervis Bay Territory, and the Northern Territory then you can contact us anytime.  ALPACA FIBRE SUPPLIER A HIDDEN SUCCESS STORY 2021-06-09T05:29:08Z alpaca-fibre-supplier-a-hidden-success-story-1 An alpaca fibre operation based on the Fleurieu Peninsula in South Australia is raising eyebrows across the country, offering some of the highest quality fibres available in both the Australian and international markets and taking advantage of international demand. Kobler, through its alpaca fibre brokerage, is supplying the globe with fibre from the animal, exporting to every corner of the globe including North America, Europe, Asia and Oceania. Alpaca fibre is similar in nature to sheep’s wool, but provides greater warmth and is free of lanolin, making it hypo-allergenic. The fibre is also naturally water-repellant and fire-resistant. The fibre is suited for a variety of purposes including knitting and can be made into a variety of garments. While alpaca fibre is a somewhat unorthodox material, it’s growing in popularity globally, with Kobler getting in on the action. Owner James Wheeler says that due to the sheer number of alpacas in the country, keeping up with demand has proved a task. “The commercial supply of alpaca fibre is restricted simply by relatively small herd sizes. But demand is growing significantly across the globe,” James says. “What Kobler is trying to do is bring attention to the industry and create a thriving but sustainable alpaca industry in Australia by building commercially viable fibre lots for mills.” Kobler is supplied by hundreds of alpaca farmers across Australia, with suppliers based in various spots across Victoria, New South Wales, Queensland, Western Australia and South Australia. In recent months, the company has exported both raw and clean fibre across the globe, a number of which were exports over the Tasman, with shipments ranging from just a few kilograms to entire shipping containers. “What we’re seeing is a serious uptick in demand across the globe, and we’re ensuring the Australian market takes advantage of that.” For more information, visit TOPdesk named as a leader in enterprise service management 2021-06-09T01:06:47Z topdesk-named-as-a-leader-in-enterprise-service-management MELBOURNE – 9 June 2021 - TOPdesk, a provider of the highly rated cloud-based, out-of-the-box enterprise service management solution, has been named a leader in the 2021 Vendor Selection Matrix for Enterprise Service Management by global IT services and automation research firm, Research In Action.  Research In Action named TOPdesk: A leader in the enterprise service management market (ESM) The #1 solution for price versus value in ESM, and the #1 recommended product for enterprise service management, and The highest rated of all enterprise service management vendors Research In Action analysed during 2021.   Research In Action noted in its ESM vendor report that TOPdesk is one of the few providers in the IT service management and ESM markets with years of experience and an extensive partner network. The report also highlighted TOPdesk’s ability to help customers move beyond an IT service management approach and quickly embrace enterprise service management.  Research In Action interviewed 1,500 enterprise managers, including 50 managers based in Australia with budget responsibility in global enterprises. It selected only vendors that achieved the best evaluation scores from buyers and disregarded vendors with fewer than 15 evaluations. A total of 20 vendors were included in the Research In Action report. "TOPdesk has a mission to foster and nurture solid relationships with its customers by working in partnership to achieve ongoing improvements," said Eveline Oehrlich, Research In Action's research director and the report's author.  "The survey respondents, which spans 1,500 global IT decision makers, have propelled TOPdesk into a leading position in the enterprise service management market. TOPdesk's experience, passion, and solutions continue towards its success, now and in the future." Marian den Ouden, General Manager for TOPdesk in Australia and New Zealand said, "We are proud to be named a leader in enterprise service management solutions. Achieving this recognition from the highly regarded firm, Research In Action is a real coup for TOPdesk. "TOPdesk is committed to creating ESM solutions that allow different service departments within an organisation to work together and deliver a better service experience to their employees and customers.” TOPdesk helps organisations improve service management processes by providing a user-friendly self-service ESM solution and offers comprehensive support and guidance through a continuously updated and maintained cloud platform. This allows for improved services and a high-quality enterprise service management solution, and a proven fast and efficient time for new customers to realise business value from the platform.  In January 2021, TrustRadius recognised TOPdesk for Best Customer Support and Best Usability, highlighting TOPdesk's effort to provide its customers with outstanding customer service throughout 2020. Recently in March 2021, TOPdesk was named a Customers' Choice in the 2021 Gartner Peer Insights "Voice of the Customer": IT service management tools. -ends-   About Research In Action Research In Action GmbH is a leading independent information and communications technology research and consulting company. The company provides both forward-looking and practical advice to enterprises as well as vendor clients. Research In Action's 2021 Vendor Selection Matrix is a survey-based methodology for comparative vendor evaluation by one of the world's leading research firms dedicated to educating business leaders in the areas of IT and marketing automation. Vendor Selection Matrix™ Disclaimer: The Vendor Selection Matrix™ is a primarily survey-based methodology for comparative vendor evaluation. Research In Action GmbH does not endorse any vendor, product, or service depicted in our research publications and does not advise technology users to select only those vendors with the highest ratings. The information contained in this research has been obtained from both enterprises and vendor sources believed to be reliable. Research In Action GmbH's research publications consist of the analysts' opinions and should not be considered statements of fact. The views expressed are subject to change without further notice. Research In Action GmbH disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. All trademarks are recognized as the property of the respective companies.    About TOPdesk Since 1993, TOPdesk has helped organisations improve their service delivery and create an environment where their employees can thrive. It does this with user-friendly, easy-to-integrate products that encourage working together and with a highly engaged team that thrives on learning, sharing knowledge and forming partnerships. Today, there are more than 900 employees spread across 16 offices in 11 countries, helping a community of more than 4,500 organisations around the world deliver better services. Customers rate TOPdesk a 4.7 out of 5 on Gartner Peer Insights.    TOPdesk also has received an "Honourable Mention" in The 2020 Gartner Magic Quadrant for IT Service Management Report, has been named a strong performer by Forrester, and received the "2021 Best Customer Support" and "2020 Best Usability" awards from TrustRadius.  For more information, visit   Yubico Research Reveals More Than Three Quarters of Enterprises in the UK, France and Germany Are Undervaluing Two-Factor Authentication 2021-06-09T00:13:35Z yubico-research-reveals-more-than-three-quarters-of-enterprises-in-the-uk-france-and-germany-are-undervaluing-two-factor-authentication Yubico, the leading provider of hardware authentication security keys, today released the results of a comprehensive study into current attitudes and adaptability to at-home corporate cybersecurity, employee training, and support in the current global hybrid working era. The report surveyed 3,006 employees, business owners, and C-suite executives at large organisations (250+ employees), who have worked from home and use work issued devices in the UK, France and Germany.  Findings from the report offer insights into the use of work-issued devices for personal matters, sharing and remembering business passwords, the adoption of two-factor authentication (2FA), and other security measures, coupled with how enterprises are responding.  Data shows that since the start of the pandemic employees have been engaging in poor cybersecurity practices on work-issued devices, with business owners and C-level executives proving to be the worst culprits. At the same time, enterprises are falling short on cybersecurity best practices that need to be implemented for out-of-office environments. Less than a quarter of respondents admit to even implementing 2FA since the start of the pandemic and even then, many are using less secure and less user-friendly forms of 2FA like mobile authentication apps and SMS one-time passcodes. “The research shows that many organisations are still finding their feet in these new, mostly virtual, work environments, and while this flexibility can deliver new opportunities for businesses and employees, they shouldn’t ignore the growing cybersecurity risks that come with it,” said Stina Ehrensvärd, CEO and Founder, Yubico. “Threat actors are finding new and innovative ways to breach corporate defenses which require modern security solutions like the YubiKey. In fact, a user deployment study by Google highlights the remarkable benefits and ROI for YubiKey hardware-based authentication and the standards work we have spearheaded.” Key findings from the survey include: 54% of all employees use the same passwords across multiple work accounts. 22% of respondents still keep track of passwords by writing them down, including 41% of business owners and 32% of C-level executives. 42% of respondents admit to using work-issued devices for personal reasons daily while working from home. Of these, 29% are using work devices for banking and shopping, and 7% admit to watching illegal streaming services. Senior workers are among the biggest offenders, as 44% of business owners and 39% of C-level executives admit to performing personal tasks on work-issued devices every day since working from home, with almost a quarter (23%) of business owners and 15% of C-level respondents using them for illegal streaming/watching TV. A year after the pandemic began and work-from-home policies were implemented, 37% of all employees across all sectors are yet to receive cybersecurity training to work from home, leaving businesses largely exposed to evolving risks. 43% of all employees suggest that cybersecurity isn’t the responsibility of the workforce, with nearly two thirds (60%) believing this should be handled by IT teams. However, data suggests that IT departments are not meeting employee expectations, with just 37% feeling more supported by IT than they did when working onsite with their firm’s cybersecurity team close by. Meanwhile, a supportive top-down security culture is lacking, causing employees to feel increased levels of anxiety or stress when dealing with IT or security problems. 51% often try to solve their own IT problems rather than contacting IT, and 40% who clicked on a suspicious link wouldn’t immediately tell IT. Despite 2FA technology being the best line of defense to protect against account takeovers, only 22% of respondents report their company has introduced it since the pandemic began. Even among organisations who have implemented 2FA, only just above a quarter (27%) are rolling out FIDO-compliant hardware security keys, which offer the most advanced form of phishing protection, while others rely on more vulnerable and outdated solutions, such as mobile authentication apps (54%) and SMS one-time passcodes (47%). Highlights by country:  United Kingdom UK business owners are stricter about their personal use on work devices than their counterparts in Germany and France. In contrast, UK-based employees have become more relaxed: 20% more of them admit to using work-issued devices for personal affairs since working from home. Meanwhile, UK respondents feel less supported by IT than those in Europe – but they’re also the most confident in their own ability to spot phishing attacks, with 80% of all employees indicating they could identify an attempted breach. Key 2021 employee habits include:  73% of business owners and 71% of C-level execs allow third parties to use work devices 42% feel more vulnerable to cyber threats while working from home, with  39% feeling unsupported by IT 62% have not completed cybersecurity training for remote work When having clicked a suspicious link during work, 16% figure it out by themselves while 12% “ask Google” 22% would use the same work email log-in again after a security breach, while 31% would share work email passwords 62% would rather have their work credentials than personal data stolen The main personal activities on work devices are: Article reading 36%; admin 36%; shopping 36%; banking 30%; social media 28%; gaming 15% France A lax attitude to cybersecurity is not exclusive to French employees but some of their actions and beliefs are of concern. 26% of those who hope to continue working remote post-pandemic ignore software and operating system updates for their work-issued devices. These are vital to maintaining a barrier against cyber threats. While 59% of all respondents based in France believe IT should be solely responsible for cybersecurity, 63% believe employees that are working from home should take more ownership. Just 30% of all respondents say they have received security training, and 36% feel they are less supported by IT compared to when working in the office. This is likely prompting the 48% of all employees who attempt to fix IT issues on their own, rather than notifying IT, and this percentage rises to 69% for both business owners and the C-suite. As we have seen, this can be linked to over-confidence about spotting phishing attacks – with 67% of all employees feeling they can identify one. Among new cybersecurity policies which have been implemented since working from home, half of French businesses (50%) require a VPN to access the corporate network, 33% enforce the use of stronger passwords, while 30% request password updates more frequently, and only 19% require 2FA. 57% of French employees consider SSO requirements as being cumbersome or disruptive to their workflow, 54% for 2FA. Key employee habits include:  Everyday personal use of work-issued devices: pre-Covid 41%; post-Covid 53% Main personal use activities on work devices: admin 37%; article reading 35%; banking 27%; gaming 10%; illegal streaming 10% Everyday work use of personal devices: pre-Covid 30%; post-Covid 42%allow third parties to use device: business owner 78%; C-level 70% Feeling more vulnerable to cyber threats since working from home: 40% Feeling unsupported by IT: 36% Completed cybersecurity training for remote work: 30% say yes Remembering work passwords: 23% write them down; 14% use a password manager; 11% save to a document on the device; 11% use the same password for multiple accounts Would use same work log-in again after breach: 23% Share work email passwords: 28% Confident about spotting phishing attempt: 67% Would rather have work credentials than personal data stolen: 75% Germany In Germany, some employees have taken a stricter approach to cybersecurity during the pandemic. While everyday personal use of work-issued devices has risen overall, the proportion of people doing this, who already worked from home pre-pandemic, fell from 42% to 34% – suggesting they are more conscious of the increased risk. As with the overall responses, business owners fall short when it comes to security: a quarter of German based business owners admit to using work devices for illegal streaming. Only 35% say they have received cybersecurity training from their employer. This includes half of all C-level executives, but only a quarter of entry-level employees.  Patching is patchy, too; important updates on work devices are strongly neglected, only 11% on average keep their work devices updated, along with a further 27% of home workers.  Additionally, respondents based in Germany are overly confident in spotting a phishing attempt with 71% of all employees stating they are very or somewhat confident. Key employee habits include:  Everyday personal use of work-issued devices: pre-Covid 21%; post-Covid 30% Main personal use activities on work devices: article reading 48%; social media 40%; admin 34%; banking 31%; shopping 31%; gaming 19% Everyday work use of personal devices: pre-Covid 19%; post-Covid 28% Allow third parties to use device: business owner 90%; C-level 65% Feeling more vulnerable to cyber threats working from home: 36% Feeling unsupported by IT: 32% Completed cybersecurity training for remote work: 35% say yes Immediate reaction to clicking suspicious link during work: 59% tell IT ASAP; 18% “ask Google” Remembering work passwords: 23% write them down; 21% use a password manager; 12% save to document on the device; 8% same password for multiple accounts Would use same work log-in again after breach: 21% Never share work email password: 69%  Confident about spotting phishing attempt: 71% Would rather have work credentials than personal data stolen: 63% Download the complete report here, and for a deeper dive into the findings from this report, sign up for the upcoming Yubico webinar, State of cybersecurity in Europe during the Covid-19 crisis on June 29 at 11 am PST. The research was conducted by independent research company Censuswide, with 3,006 employees at large organisations (250+ employees), who have worked from home at some stage and have work issued devices in the UK, France and Germany between February 19, 2021 and March 3, 2021. Censuswide abide by and employ members of the Market Research Society which is based on the ESOMAR principles. New app protects against ransomware menace 2021-06-08T21:55:17Z new-app-protects-against-ransomware-menace At least seventy Australian firms are among hundreds of companies that are infected with the same ransomware that last week crippled giant meat processor JBS and Colonial Pipeline. Ransomware hackers encrypt company files to paralyze a firm’s operations. They also issue an ultimatum to these companies: pay up or face having your internal files published online. If companies refuse to pay, the hackers increase the pressure on firms by leaking bits of their data day by day. In some cases cybercriminals have posted photos of employee passes, customer credit card images, and CEO passports. Recent Australian ransomware attacks against businesses large and small have highlighted the need to protect data from criminals. Ransomware typically prevents users from accessing their files. A worrying new development is cyber-criminals releasing sensitive corporate data if a ransom is not paid. Syncdocs defends against ransomware on two fronts: 1. It secures files with an extra layer of security, meaning no sensitive data is exposed 2. It provides a safe and easy way to restore any data lost from the cloud Secure and Protect Google Drive Australian developed Syncdocs is the first solution to provide fully automatic end-to-end encryption for Google Drive.  Syncdocs also allows users to restore their data to the pre-ransomware state, thanks to full versioning of all files and folders in the cloud. Google only secures the Google Drive data while in transit, not at rest. That means anyone who can hack the Google account can access your Google Drive files. It is also all too easy to mistakenly share a sensitive file. Syncdocs is different: it encrypts Google Drive files locally, before they ever leave your PC, Mac or phone. Files and folders are securely protected in the cloud with military-strength AES256 encryption. Syncdocs also provides full versioning, allowing companies to “rewind” their files to any point in time and to restore their business to this date. I you want online security, ransomware protection, or simply just want to improve Google Drive, grab a free evaluation copy of Syncdocs from Pymble-based commercial broker named in Top Ten list 2021-06-08T05:16:26Z pymble-based-commercial-broker-named-in-top-ten-list St Leonards, NSW – Simplicity Loans and Advisory managing director Jean-Pierre Gortan has been included in Mortgage Professional Australia’s Top Commercial Brokers 2021 list, sponsored by La Trobe Financial. Regarded as the industry’s most recognised and highly sought after honour for commercial brokers in Australia, this prestigious list recognises the highest-performing brokers and highlights the contributions they have made to the industry and within their own communities. Maintaining a spot in the Top 10 despite the difficulties of the last year, Gortan believes his success comes from building his business around the ethos of “always putting the customer first”. Unlike many of the other brokerages in the2021 list, Simplicity Loans and Advisory offers only commercial lending. This means that COVID-19 made for a trying time for the business, with lenders concerned about asset values and pausing a lot of their transactions. Gortan says it was almost “a blessing in disguise”, in that it not only enabled them but forced them to become better at what they did and to form relationships with lenders they had not done business with before. “No area of lending has been completely untouched by the effects of the COVID-19 pandemic, whether the result has been a substantial decrease in volume or a substantial increase. On the commercial side, several factors have impacted Australian businesses,” says Mortgage Professional Australia editor Rebecca Pike. “The figures of this year’s top commercial brokers reflect the state of the market in 2020. The types of loans written by MPA’s Top 10 demonstrate the different needs of businesses in 2020, compared to 2019.” “To find and recognise this year’s Top 10 Commercial Brokers, MPA invited brokers from across Australia to submit their figures for 2020. The final ranking of brokers is based on the total value of commercial loans they wrote in the 12-month period. After a whirlwind year, it is incredible to see the 2021 numbers, and particularly impressive to see brokers returning with bigger and better results. Congratulations to everyone who made it into MPA’s Top 10 Commercial Brokers list this year.” For the full report see issue 21.05 of Mortgage Professional Australia magazine out now. To view the list and to find out more about Gortan click HERE. -ENDS- Mortgage Professional Australia (MPA) is the leading business magazine for the mortgage and finance industry. Launched in 2001, MPA continues to be the key resource mortgage and finance professionals turn to for in-depth industry issues, market trends, business analysis and intelligence. MPA is also very well known for its annual surveys and special reports such as Brokers on Banks and the MPA Top 100 that recognise key individuals and businesses and provide a unique snapshot of an industry that is continually evolving. MPA is published by independent media company Key Media. In conjunction with the print and online publications, Key Media also produces several mortgage and finance industry events including the Australian Mortgage Awards. Find out more about Key Media’s magazines, events and websites at