The PRWIRE Press Releases https:// 2019-04-02T05:26:57Z Genesys Recognises Australian Partners for Outstanding Achievements 2019-04-02T05:26:57Z genesys-recognises-australian-partners-for-outstanding-achievements Genesys® (, the global leader in omnichannel customer experience and contact centre solutions, awarded their coveted Asia Pacific Partner of the Year 2018 to Australian firm, Telstra Corporation, during the annual Genesys APAC Partner Conference held 6-9 March 2019, in Chiang Mai, Thailand. The conference is an opportunity for partners to get an inside view into the company’s future growth strategy and hear about its latest offerings and innovations. On receiving the Asia Pacific Partner of the Year 2018 award, Jeff Wise, Head of Customer Engagement, Global Product at Telstra Corporation said, “We appreciate this recognition and look forward to strengthening our collaboration. Our partnership with Genesys over the last 15 years has been a significant one which will continue to grow as the demand for cloud based customer experience solutions from our customers continues to increase.” George Aprane, Vice President of Channels and Alliances at Genesys, said, “The convergence of digital, artificial intelligence and the cloud has ushered in a huge opportunity in the customer experience market. Our partners will continue to play a significant role in our go-to-market strategy as we help businesses in Asia Pacific take advantage of the significant return on investment the cloud offers.” Australian firm, QPC, won the Asia Pacific award for the PureCloud Platform Iconic Win Partner of the Year due to their tenacity and commitment to delivering a modern omnichannel customer experience platform to a range of Australian businesses. Scott Chambers, Managing Director at QPC, said, “QPC are honoured to receive the Genesys APAC Partner award for the PureCloud Platform – Iconic Win Partner of the Year. “It is a testament to an excellent partnership built over many years. We are looking forward to achieving even greater success as our industry and customers adopt new deployment models and technologies in which Genesys and their partners are leading the way.” This year’s Best Performing Partner award recipients include: Partner of the Year 2018 - Asia Pacific: Telstra Corporation PureCloud Platform - Iconic Win Partner of the Year 2018 Asia Pacific: QPC PureCloud Platform - Application Innovation Partner of the Year 2018 Asia Pacific: Itochu Techno-Solutions Corporation Innovative Partner of the Year 2018 Asia Pacific: Shanghai Egoo Networks Co. Ltd. Disruptor Partner of the Year 2018 Asia Pacific: The Customer Experience Labs Partner of the Year 2018 Australia & New Zealand: Spark New Zealand Partner of the Year 2018 – Greater China: eSOON China Ltd. Partner of the Year 2018 – India: SmartConnect Technologies Pvt. Ltd. Partner of the Year 2018 – Japan: Itochu Techno-Solutions Corporation Partner of the Year 2018 – Korea: Hansol Inticube Inc. Partner of the Year 2018 – South East Asia: CMC Saigon System Integration Co. Ltd. Genesys remains committed to helping its partners grow their business and increase profitability and will continue introducing programs to help its ecosystem achieve greater success. It currently numbers more than 1,200 partners worldwide, representing a mature and broad range of skills to ensure successful deployments and superior support and service for its customer engagement solutions. For more information about the Genesys Partner Network, visit: About Genesys Genesys® powers more than 25 billion of the world's best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel. Every day, 11,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on-premises and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Visit on Twitter, Facebook, YouTube, LinkedIn and the Genesys blog. For more information about the Genesys Partner Network, visit: Media Contacts Australia Elizabeth Williams Group Account Director ZADRO +61 2 9212 7867 +61 411 201 354 Julie Donovan Senior Account Manager ZADRO +61 2 9212 7867 +61 410 510 080 ZADRO joins international network AGENCYFLEET 2019-02-12T04:26:39Z zadro-joins-international-network-agencyfleet Zadro, an award-winning Sydney based integrated communications agency has been invited to join Agency Fleet, a global PR and communications network of likeminded and privately-owned organisations. Helping clients develop business through strategic advice and communications, Agency Fleet boasts coverage in 79 countries and 873 experts who collectively cover Europe, the US, the Middle East, Africa and Asia. Peter Averkamp, Founder of Agency Fleet says companies who are looking to grow, refresh their brand or expand into new countries, need the support of trusted, creative agencies that understand local markets. “We bring together agencies from multiple countries, languages, times zones and markets to companies who are globally expanding or seeking a new agency. Strategic communication advice is key to success and our clients benefit from decades of experience that our teams have accumulated.” Zadro will be joining a collaborative network of agencies who practice a hands-on approach to business and skilfully turn their clients’ challenges into success. They are able to deliver PR, content, influencer relations, social media, crisis comms, research and digital marketing solutions for businesses of any size. Felicity Zadro, Founder and Managing Director of Zadro, states this is a very exciting opportunity for Zadro, who will be one of the first Australian companies to join the network. “We have strengthened our international network, to be able to seamlessly provide services all around the world. We are confident this will be a successful partnership and are looking forward to working with Agency Fleet and the other agencies in the network.” -end- For media enquiries, please contact: Felicity Zadro, Managing Director, Zadro | | +61 2 9212 7867 Brittany Rogers, Account Coordinator, Zadro | | +61 2 9212 7867 Get Global 2019 appoints ZADRO as communications partner 2018-11-23T00:00:00Z get-global-2019-appoints-zadro-as-communications-partner Now in its third year, Get Global, the outbound destination show for the meetings and events industry, have appointed integrated communications agency Zadro as their communications partner, for their event to be held at the International Convention Centre (ICC) Sydney, on Friday 26 July 2019. Felicity Zadro, Managing Director of Zadro said the team is delighted to be working on driving growth and business for Get Global at such an exciting stage of its evolution. “Zadro has extensive experience within the meetings, incentives, conferences and exhibitions; associations; travel; and tourism industries, and being active members ourselves in these communities, means we understand the audience intimately and are the perfect partner to help make the event a success,” said Ms Zadro. Donna Kessler, Director and Co-Founder, Get Global, commented on the appointment. “We are thrilled to be working with Zadro. 2019 will be our biggest year yet; we have a unique format that brings buyers and sellers together in an engaging and effective way. Every year we have listened to our attendees and exhibitors, and made changes to constantly tweak the event, making it the best it can be. “We are ready and excited to be working with the experienced Zadro team and look forward to a long and successful partnership,” said Ms Kessler. Get Global is owned by Donna Kessler and Gary Bender. For more information visit: For more on Zadro visit: -ends- Contact: Felicity Zadro is available for comment, please contact Zadro to request an interview. Media contact: Jessica McLean, Senior Account Manager, Zadro | +61 2 9212 7867 | Images: Gary Bender and Donna Kessler, Directors and Founders of Get Global Zadro team OUTSPOKEN IMMIGRATION ADVOCATE, UNDOCUMENTED CHILD MIGRANT OF THE USA, MS TOLU OLUBUNMI IN SYDNEY NEXT WEEK. INTERVIEWS AVAILABLE. 2018-10-25T01:29:50Z outspoken-immigration-advocate-undocumented-child-migrant-of-the-usa-ms-tolu-olubunmi-in-sydney-next-week-interviews-available Dear Editor, Media Representative, Outspoken immigration advocate and truth telling entrepreneur Ms Tolu Olubunmi, is a undocumented child migrant of the USA who does not have permanent residency who was recently appointed a special appointee to the United Nations Migration Agency, will give the key note address at the International Metropolis Conference, on Tuesday 30 October at ICC Sydney. She has served on the World Economic Forum, Global Future Council, and was named as one of 15 Women Changing the World as well as an Outstanding Woman Entrepreneur* Olubunmi will share passionately her story, her advocacy work in migration, and striving hard to get migrants and refuges the rights they deserve. She can talk to: The psychological impact on young people of living with long-term uncertainty The US District Judge’s decision to force the Trump administration to fully restore the Deferred Action for Childhood Arrivals (DACA)** The viewpoint of young people caught between countries and antiquated migration laws The struggle to be heard and make change Olubunmi, born in Nigeria, worked tirelessly on the 2013 U.S. Senate immigration bill, and invited to introduce President Barack Obama at the White House. In 2017, the Anti-Defamation League named her an ADL In Concert Against Hate honouree, stating that her “story is a testimony to the resilience within us all, and will give courage and hope to others who confront inhumanity and injustice.” We highly recommend you attend the key note address given by Ms Tolu Olubunmi What: International Metropolis Conference, Sydney When: 9:00am Tuesday 30 October Where: International Conference Centre, Sydney, Darling Harbour As an important media representative, we invite you to attend Tolu Olubunmi’s key note. Interviews are available upon request. Please email to secure a media pass or request an on-site interview. * ** Tolu Olubunmi with President Obama, Metropolis Sydney 2018, Tolu Olubunmi (High res images available) NOTES TO EDITORS: Metropolis 2018 – the only gathering of its kind that brings together leaders and experts to discuss migration, diversity and integration. This year’s event is hosted by a consortium, led by Settlement Services International (SSI), in partnership with Australian Multicultural Foundation (AMF) and Multicultural NSW (MNSW). Global Migration in Turbulent Times The theme for this year’s Conference is Global Migration in Turbulent Times; with a focus on the following eight sub-themes: Enterprise, Innovation and Employment – catalysts for social change? Migration and Mobility – the dynamic shifts in the Asia-Pacific region Displacement and asylum – new dimensions driving an old phenomenon Visible and powerful – migrant voices in a connected world Conflicting agendas? National, local, regional and global responses to the governance of migration Religious diversity – a bridge or a barrier to belonging? Migration and inequality – complex challenges under the microscope Australia a multicultural paradise – myths and realities Full Program available here: Cvent Celebrates First Anniversary of Office Opening in Australia 2018-02-21T23:24:13Z cvent-celebrates-first-anniversary-of-office-opening-in-australia-1 Cvent, the global leader in meeting and event management technology, is today celebrating the first anniversary of their office in Melbourne, Australia. Cvent has signed more than 1,000 customers in the APAC region. In the one year since opening the doors to a dedicated Australian office, Cvent has secured an esteemed network of in-house and event agency clients - including Meetings and Events Australia (MEA), Microsoft Australia, Cotton on Group and Salvation Army of Australia. To celebrate this milestone, the company is launching the Cvent Express Challenge to the business events industry at the Asia-Pacific Incentive and Meetings Expo (AIME) in Melbourne. Delegates are invited to test the time it takes to set up an event website, launch an event, register and print a badge with Cvent Express – and take the opportunity to set a new Cvent global record. The Cvent Express Challenge global roadshow has seen delegates at IBTM World, Barcelona, Cvent CONNECT, International Confex and IMEX, Frankfurt compete with the current record set at 6.09 minutes. Cvent brings this challenge to Australia to showcase how fast and simple the event management process can be, and to demonstrate how their world-leading technology is reinventing the way event planners manage, market and run events across Australia and Asia. An end-to-end system from venue sourcing right through to creating an event, the Cvent platform provides event organisers with data and insights into delegate interaction that provides visibility, compliance and cost savings, to transform the success of future meetings and events. Jack Ukil, Director of Sales - Event Cloud, Australia and Oceania, said the rapid growth of Cvent in Australia over the past 12-months demonstrates the demand within the meetings and events industry for advanced management technology to simplify processes, increase productivity and effectively utilise and protect event data. “At Cvent, we recognise there is no substitute for the power of live events. In our ever-increasing digital world, the value of face-to-face connection is unmatched. “There is not one industry that hasn’t been impacted by digital disruption, including the meetings and events sector. The Cvent Express Challenge reveals how our event management technology can streamline processes and provide economic value to the business of events,” said Mr Ukil. In addition, AIME delegates have the opportunity to see Vincent Mehta, Business Development Manager at Cvent present ‘Amplifying the Power of Live Events’ at 11:45am-12:30pm on Wednesday, 21 February 2018. To take the Cvent Express Challenge, visit Stand #2930 at AIME 2018, or to find out more, go to: About Cvent, Inc. Cvent, Inc. is a leading cloud-based enterprise event management company, with tens of thousands of customers and more than 2,800 employees worldwide. Cvent offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, email marketing, and web surveys. Cvent provides hoteliers with an integrated platform, enabling properties to increase group business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions. Cvent solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. For more information, please visit, or connect with us on Facebook, Twitter or LinkedIn. -ENDS- For further information please contact: Zadro Elle Stewart, Account Manager | +61 2 9212 7867 | +61 410 127 522 Debbie Bradley, Group Account Director | +61 2 9212 7867 | +61 420 761 189 Notes to Editors Jack Ukil, Director of Sales is available for interviews at AIME 2018. For more information on Cvent, please visit: Connect with Cvent on social media via: Facebook: /Cvent Twitter: /Cvent YouTube: /CventVideo Images: Jack Ukil, Director of Sales - Event Cloud, Australia and Oceania Vincent Mehta, Business Development Manager, Cvent will present at AIME 2018 on Wednesday, 21 February Sydney communications agency launches training to fill skills gap 2018-02-19T11:18:34Z sydney-communications-agency-launches-training-to-fill-skills-gap With the explosion of marketing and PR channels, companies now want to apply an integrated approach to managing their communications for efficiency and effectiveness. However, finding people with the multifaceted range of skills and experience needed to manage integrated communications effectively remains a huge challenge. One agency has taken on this challenge by inviting professionals to skill up, step up or move up, through the launch of their own integrated communications training program, the same as their staff go through when entering the company. Zadro, award-winning integrated communications agency, today announced the launch of ZU – Zadro University (ZU) – a training program set to equip professionals with practical skills to fill the gap in an increasingly integrated market. Four one-day sessions – “Safaris” – are open to marketing and communication professionals and teams, business owners, other agency staff and anyone who purchases communication services. A mix of theoretical and practical training, each Safari will demonstrate how to combine the disciplines of marketing, public relations, social, digital and design with an integrative approach. Integrated communications specialist Felicity Zadro, Founder and Managing Director of Zadro, said ZU was a response to the huge effort of teaching staff and clients about the power of integrated over the past 10 years. “Our recruits are coming from a marketing or PR background; however, we need both skill sets in one person to do what we do. “So, we wanted to find a way of streamlining the training process, ensuring we could share our knowledge and experience with our clients, the industries in which we work and the sector. “The highly skilled team at Zadro are set to share real examples and personal knowledge of the industry with others. The content is solid, interesting and provides a real chance to learn what professionals need on the ground,” said Ms Zadro. ZU will be offered via an open course where participants can join a class of peers from varied companies and industries, or a tailored safari package for team members of a single organisation or group. Over the past 10 years, the Zadro team have worked with over 500 clients providing integrated communications across PR, digital, creative design and marketing. To find out more visit: -ends- Media contacts: Sinead Andrews, Account Coordinator, Zadro P: +61 2 9212 7867 | Tracey Hoffman, Account Coordinator, Zadro P: +61 2 9212 7867 |