The PRWIRE Press Releases https:// 2007-05-21T18:00:00Z CommSecure Recruits Elizabeth Whitelock to Drive Sales Gr 2007-05-21T18:00:00Z commsecure-recruits-elizabeth-whitelock-to-drive-sales-gr CommSecure Limited (ASX:CMS), a leading provider of secure e-commerce solutions for corporate, government and financial institutions, today announced the appointment of Elizabeth (Izzy) Whitelock as Director of Sales. In this role, Ms Whitelock will focus on building recognition of the CommSecure brand, identifying and exploring new sales opportunities, managing the team, driving the sales pipeline and developing new go-to-market strategies such as various levels of channel partnerships. She brings to CommSecure nearly 20 years’ experience in senior management and consulting roles with IBM, Information Builders, Alphablox, Ingres and Computer Associates as well as Rogen. Her strengths in strategic communications, sales, marketing and customer relations have seen her consistently achieve and exceed her revenue targets while expanding partner programs and cementing customer relationships. Izzy has extensive experience selling to the financial services sector and enjoys strong relationships within the major banks and insurance firms that are utilising the power of the Internet to deploy solutions for CRM, supply chain and partner management. “I’m excited at the opportunity to strengthen CommSecure’s brand in the Australian marketplace and to leverage the extraordinary growth potential in Asia and beyond,” said Ms Whitelock. CommSecure’s chief executive officer, Peter Townsley, said Ms Whitelock brings a tremendous depth of experience and focus to the company’s sales operation. “Izzy has an excellent track record in driving sales and establishing successful partner programs that provide new opportunities for sales and marketing. We look forward to her making a substantial contribution to CommSecure’s growth and expansion in coming months and years,” he said. About CommSecure (www.commsecure.com.au)CommSecure (ASX:CMS) is a leading Australian supplier of secure end-to-end e-business solutions, encompassing billing, payment, receivables and records archiving, for utilities, government, banking & finance, telecommunications and other large organisations. CommSecure’s BillSecure, PaySecure, DDRSecure and IVRSecure products reduce costs and increase consumer loyalty and satisfaction by encouraging self-service, allowing consumers to pay through multiple channels, including online and IVR, by credit card and direct debit. Customers include Alinta, Austereo, Brisbane City Council, Child Support Agency, Chubb Security, Country Energy, MLC, Primus and Toyota Financial Services. For further information please contact: Peter Townsley CommSecure 02 9497 4400Shuna Boyd BoydPR 02 9418 8100 AXA's unique e-billing system highly popular with advisers 2006-08-31T12:40:00Z axa-s-unique-e-billing-system-highly-popular-with-advisers AXAs unique new electronic billing service - Fee4Advice, launched with e-commerce provider CommSecure (ASX:CMS), has proven to be highly successful among AXAs network of over one thousand financial advisers. Since its introduction in May, Fee4Advice (also known as BillSecure Plus) has generated great demand from advisers, who have given AXAs new billing service a satisfaction rating of 9/10. This was revealed in an AXA national survey, which compared advisers satisfaction levels with Fee4Advice against previous systems. The new system makes it easier for advisers to do business with their clients. The launch of the new system gives AXAs advisers and clients the freedom of choice in paying fees (either through fee for service or by commission). It also provides a higher degree of efficiency, an automation of previously manual systems, and removes any time-consuming administrative work involved in billing or receivables. The new e-billing system allows our advisers to automate all billing and payment processes in either model, so they can pick their preferred approach or offer a blended payment model, says Simon Wallace, AXAs national compliance and advisory services manager. Fee4Advice encompasses an invoicing facility, the ability to make deductions from client accounts, receive credit card payments and process BPay transactions. It is also supported by fantastic reporting tools that are intuitive and easy to use. At AXA we believe there is room for both remuneration models, depending on the clients preference, so long as there is full disclosure. The company stated the new system enables payment decisions to be made on the basis of comparative advantage. Some clients may prefer to pay by commission as that may have a reduced effect on their immediate cash flow, while others may opt to pay for advice from their own resources. AXA offers this e-billing service as part of a total solution for advisers. The service also includes education about the different payment approaches and how to systemise and document them within their businesses. According to Mr Wallace, the feedback for Fee4Advice has been spectacular. Not only are advisers saying they are saving time and money because of the new efficiencies of the system, but they have a greater understanding of their cash-flow situation and closer relationships with their clients. For all media enquiries please contact: Joe Perri, AXA Australia - 0412 112 545 or Shuna Boyd, BoydPR (CommSecure) - (02) 9418 8100. National Australia Banks Wealth Management Division MLC Adopts CommSecures New Electronic Receivables Management Solution for its Financial Adviser Network 2006-06-06T16:29:00Z national-australia-banks-wealth-management-division-mlc-adopts-commsecures-new-electronic-receivables-management-solution-for-its-financial-adviser-network CommSecure Limited (ASX:CMS), a leading provider of secure e-commerce solutions for corporate, government and financial institutions, has stolen a march on its rivals by extending its flagship electronic billing and payment solution, BillSecure, to include receivables management. BillSecure Plus streamlines the process of matching invoices to payments, reducing customer administration costs while improving reporting, cash flow and accountability. CommSecure believes this is the only end-to-end electronic bill generation, bill presentation, payments and receivables solution on the Australian market. CommSecures chief executive officer, Peter Townsley, said the new offering has already been snapped up by MLC, one of the nations largest financial planning firms, with significant interest being shown by other large players. MLC is now in production and were currently involved in a second similar implementation with another customer. Combined contract values for both customers are over half a million dollars and we are quite confident that this is just the beginning of a substantial new revenue stream, having identified significant potential in the financial, utilities and government sectors, Mr Townsley said. While CommSecure already leads the market with its advanced billing and payment solutions comprising BillSecure (online bill presentation), PaySecure (online credit and direct debit payments), DDRSecure (online direct debit registration management) and IVRSecure (phone payments) the addition of integrated receivables sets a new standard. No one else has the total package of billing, payments and receivables management, giving CommSecure an unbeatable edge in the competitive corporate e-commerce market, said Mr Townsley. MLC has been quick to take advantage of CommSecures latest offering, integrating the new receivables module into the online billing and payment solution it provides to its 1300-strong adviser network. MLC first partnered with CommSecure 18 months ago with the launch of AdvicePay, MLCs innovative online advice fee collection system, which provides its advisers with greater flexibility and choice as well as supporting advisers moving to a fee-for-service model with their clients. This was followed in February this year with MLCs ServicePay which provides its advisers with an easy to use Licensee fee payment solution. Both solutions are based on CommSecures billing and payments technology. Mr Townsley said that while the introduction of greater fee transparency and a fee-for-service model had created headaches for financial advisers, CommSecures e-commerce solutions could alleviate the additional workload and complexity. CommSecure already works with many of the top 100 billers in Australia in the B2C (business to customer) environment, providing them with sophisticated billing and payment solutions. However, for many of these companies, the tedious and largely manual process of matching invoices to payments consumes enormous time and resources. By extending our existing offerings with receivables capabilities, we can now automate this process, which will have a substantial impact on the efficiency and effectiveness of their accounting function, he said. We anticipate that BillSecure Plus will make an increasing contribution to CommSecures operating performance during the coming year, cementing our position as a leader in this space. ENDS About CommSecure CommSecure (ASX:CMS) is a leading Australian supplier of secure end-to-end e-business solutions, encompassing billing, payment, receivables and records archiving, for utilities, government, banking & finance, telecommunications and other large organisations. CommSecures BillSecure, PaySecure, DDRSecure and IVRSecure products reduce costs and increase consumer loyalty and satisfaction by encouraging self-service, allowing consumers to pay through multiple channels, including online and IVR, by credit card and direct debit. Customers include Alinta, Brisbane City Council, Child Support Agency, Chubb Security, Country Energy, MLC, Primus and Toyota Financial Services. For further information please contact: Peter Townsley CommSecure 02 9497 4400 Shuna Boyd BoydPR 02 9418 8100 www.commsecure.com CommSecure awarded $1.7 million contract to provide electronic bill presentment, archiving and payment solutions for leading utility company 2006-02-10T17:53:00Z commsecure-awarded-1-7-million-contract-to-provide-electronic-bill-presentment-archiving-and-payment-solutions-for-leading-utility-company CommSecure Limited (ASX:CMS) announced today that it has entered into a three-year agreement with Salmat Limited (ASX:SLM) to provide one of its large utility customers with electronic bill presentment, archiving and payment solutions, that supplement a range of other billing services already being supplied by Salmat. CommSecure will be providing its comprehensive range of secure electronic commerce solutions to the utilitys 2 million customers, including: * Electronic presentment of bills to both end customers and the utilitys customer service staff, using BillSecure. * Online electronic archiving of customer bills, using CommSecures document storage and retrieval infrastructure and services. * Payment of customer bills online, using PaySecure. * Payment of customer bills over the telephone, using IVRSecure. * Payment of customer bills by direct debit, using DDRSecure. From estimates of usage provided by the client it is expected that CommSecure will earn approximately $1.7 million over the initial term of the agreement. Of this approximately $700,000 will be earned in the remainder of the financial year ending 30 June 2006, through the billing of setup fees, archive service licence fees and initial transaction fees. CommSecure has already commenced implementing the agreement and it is expected that all services to be provided under the agreement will be operational on or before 30 June 2006. Furthermore, the contract includes options to extend the service for up to two further years; if these options are exercised it is estimated that CommSecure will earn approximately $2.3 million, over the extended life of the agreement. This agreement is the fourth entered into by CommSecure since the commencement of its teaming agreement with Salmat to provide electronic bill presentment and payment solutions to Salmats clients, which was announced on 25 November 2005. CommSecure and Salmat are currently working closely together to secure further sales to other major billers. This is clearly a very significant win for the CommSecure - Salmat alliance, and an example of what we can achieve together by bringing our complementary solutions to market in ways that commercially benefit major billers, says Mr Peter Townsley, CommSecures Chief Executive Officer. About CommSecure: CommSecure Limited (ASX:CMS) is a technology and services company providing comprehensive e-business solutions to corporate, government and other clients in Australia, Asia and the US. Established in 1998, it is one of Australias leading e-commerce specialists with solutions that include: PaySecure (Australias most complete e-payments gateway service); IVRSecure (telephone-based payment capability integrated to PaySecure); BillSecure (electronic bill payment and presentment); and MarketSecure (online share trading and financial markets systems). It captures and manages direct debit request forms via its DDRSecure service and provides sophisticated consulting services. See www.commsecure.com. For further information: Peter Townsley Chief Executive Officer CommSecure Limited (02) 9497 4400 ptownsley@commsecure.com Lachie Hill Public Relations Lachie Hill Communications (02) 9555 4691 lachie@lhcomms.com.au CommSecure Doubles Revenues, Cuts Losses and Commences to Generate Positive Cashflows 2004-08-24T14:47:00Z commsecure-doubles-revenues-cuts-losses-and-commences-to-generate-positive-cashflows CommSecure Limited (ASX:CMS) today released its full-year financial results, announcing a 96 per cent increase in gross revenue to $3.4 million and an 80 per cent reduction in after tax losses to $836,000. The Company also generated net positive cashflow in the last two months of the 2004 financial year. CommSecure provides technology and services to corporate, government and small business clients. These services include Internet-based payments and bill presentation; telephone-based interactive voice response (IVR); and direct debit management and processing. The Company also implements and manages large-scale trading environments for financial institutions, including Hong Kong?s largest online broking system. The results for the 12 months ending 30 June 2004 include substantial reductions in operating expenditures and strong growth in technology services revenue, which rose by 84 per cent to $2.8 million year-on-year. These factors were also a major reason for net cash outflow from operating activities decreasing significantly year-on-year from $2.49 million to $0.25 million. Recurring transactional income grew by 48 per cent year-on-year to $2.0 million. This includes fees from CommSecure?s PaySecure, MarketSecure, BillSecure, DDRSecure and IVRSecure services. The company also earned $870,000 in revenues from Internet hosting and IT Consulting. These revenues rose to 30 per cent of total technology service income from 15 per cent last year owing to the impact of the initial revenues from an extensive consulting contract to the US operations of a top-ten international bank. The contract is part of an ongoing and expanding relationship that the Company hopes will provide opportunities to earn substantial recurring transaction revenues. During the year, CommSecure consolidated its lead in the payment gateway market by upgrading its links to Australia?s major banks and adding direct debit management and IVR services to its e-commerce product range. The DDRSecure direct debit service is now being widely implemented by local government and other customers. High-volume billing organisations that implemented DDRSecure during the financial year included Baulkham Hills Shire Council and Penrith City Council in Sydney, and Toyota Financial Services. Sales of the Company?s e-commerce solutions to councils in New South Wales and Queensland gained momentum, reflecting CommSecure?s growing brand strength, history of successful implementations and selection as a preferred supplier in NSW. As at the date of this statement, more than 20 councils in NSW and Queensland were CommSecure customers, ranging from Australia?s largest local body, Brisbane City Council with 1.6 million residents, to centres such as Cootamundra and Leeton with fewer than 15,000 people each. The results reflect a positive change in strategy over the past two years, which today means that CommSecure is focused on providing a comprehensive and complementary suite of automatic transaction and consulting services for customers in high-value sectors such as financial services, telecommunications, utility services and government. CommSecure is particularly active in electronic bill presentment and payment (EBPP) where it has established a robust, scaleable, and open technology platform and clear market leadership. CommSecure will seek to continue its current revenue growth by offering its recently developed products to existing customers, winning new business and by developing further its relationships with major financial institutions. ?Looking ahead, CommSecure is well positioned to capture growth in its major markets and benefit from market changes such as revamped regulations, which are expected to favour greater use of direct debit over credit cards in electronic payments,? said Mr Loyzaga. About CommSecure: CommSecure Limited (ASX:CMS) is a technology and services company providing comprehensive e-business solutions to corporate, government and other clients in Australia, Asia and the US. Established in 1998, it is one of Australia?s leading e-commerce specialists with solutions that include: PaySecure (Australia?s most complete e-payments gateway service); IVRSecure (telephone-based payment capability integrated to PaySecure); BillSecure (electronic bill presentment and payment); MarketSecure (online share trading and financial markets systems); and HostSecure (specialist Internet hosting). It captures and manages Direct Debit Request forms via its DDRSecure service and provides sophisticated Web Development and Technical Consulting services. See www.commsecure.com. CommSecure expands in NSW and Qld to serve 4 million residents across 21 local councils 2004-08-16T22:13:00Z commsecure-expands-in-nsw-and-qld-to-serve-4-million-residents-across-21-local-councils CommSecure Limited (ASX:CMS), a leading provider of electronic commerce solutions, has implemented solutions at eight new local government customers in New South Wales and Queensland. CommSecure now serves councils across Australia covering a total population of more than 4 million people. These range from Australia?s largest council, Brisbane City Council with 1.6 million residents, to centres such as Cootamundra and Leeton with less than 15,000 people each. CommSecure is currently implementing its services at Berrigan, Byron Bay, Cabonne, Cootamundra, Great Lakes, Ryde and Sutherland local councils in NSW, and Cairns in Queensland. It has also signed deals with five more councils in NSW and Queensland. Fully developed in Australia, CommSecure?s integrated suite of e-commerce solutions enable organisations to use the Internet to accept credit card or other payments, and to distribute bills to customers. It also offers interactive voice response (IVR) services and direct debit request form management solutions. Councils have typically purchased CommSecure?s PaySecure and IVRSecure products so that they can accept payments via their websites, by telephone or via residents? online banking services. Since the recent Reserve Bank initiated changes to the credit card interchange regime, many major Australian companies have introduced credit card surcharges. CommSecure?s e-payment solutions allow councils to implement a surcharge for credit card payments, with the level of surcharge selectable for each credit card type. Several councils have implemented CommSecure?s BillSecure product to further save costs by distributing rate notices and other bills electronically. Some are also using DDRSecure for the management and storage of direct debit request forms. In September 2003, CommSecure was selected by the Local Government Association of NSW and the Shires Association of NSW to supply electronic payment systems to member councils. The company has since presented its solutions to many of the 154 metropolitan and rural councils that belong to the bodies. CommSecure has also been actively growing its local government business in Queensland and Victoria. Each new contract builds CommSecure?s revenues through set up and consulting fees and an ongoing share of transactions. ?CommSecure is delighted with the success of its electronic commerce solutions in the local government sector. We believe that our products are proving popular with councils because they represent a low-cost, low-risk way to get into e-commerce and because we are happy to customise our solutions to meet each organisation?s requirements,? said Mr Ray Loyzaga, CommSecure Managing Director. About CommSecure: CommSecure Limited (ASX:CMS) is a technology and services company providing comprehensive e-business solutions to corporate, government and other clients in Australia, Asia and the US. Established in 1998, it is one of Australia?s leading e-commerce specialists with solutions that include: PaySecure (Australia?s most complete e-payments gateway service); IVRSecure (telephone-based payment capability integrated to PaySecure; BillSecure (electronic bill payment and presentment); MarketSecure (online share trading and financial markets systems); and HostSecure (specialist Internet hosting). It captures and manages Direct Debit Request forms via its DDRSecure service and provides sophisticated Web development and technical consulting services. See www.commsecure.com E-commerce leader CommSecure reveals that more than 50% of its local councils will implement surcharges on credit card payments 2004-07-29T15:08:00Z e-commerce-leader-commsecure-reveals-that-more-than-50-of-its-local-councils-will-implement-surcharges-on-credit-card-payments Electronic commerce specialist CommSecure has revealed that more than half of its current local government customers have implemented CommSecure's payment surcharge module. This enables councils to add surcharges where residents select to pay rates and other bills by credit card. The company's PaySecure and IVRSecure solutions make it easy for councils and other billers to add credit card surcharges to bill payments. CommSecure's clients can set surcharge rates by type of credit card, either as a percentage of the bill or as a flat fee through Internet or interactive voice response (IVR) payment systems. This approach recently became permissible following changes initiated by the Reserve Bank of Australia. Many of the councils are accepting credit card payments for the first time and finding they are typically cheaper to process than cheques or over-the-counter transactions, increase convenience for residents and reduce reconciliation work for their accounts groups. Yet credit cards also carry fees for merchants, with many councils paying up to 1.5 per cent of the value of rate notices and other bills in merchant service fees. So where customers choose to pay via credit card, rather than a lower cost transaction type such as direct debit, some organisations are taking the view that the user should pay for this convenience directly via a surcharge. While credit card charges may seem small, they quickly add up for councils. For example, an average resident might pay their council $1,200 a year in rates in quarterly instalments. At a conservative 1 per cent merchant service fee and including transaction charges, the total credit card fees on these payments would usually be around $14, compared to around $1.20 for direct debit transactions. If 10,000 ratepayers paid by credit card instead of direct debit then the council would incur an additional $128,000 in fees for the year, money that could be spent on child care centres, Meals on Wheels or other council programs. "Councils are starting to apply a "user pays" approach to the use of credit cards," said Mr Ray Loyzaga, CommSecure Managing Director. "It's reasonable that payers who wish to use credit cards can do so, but councils have distinct views about whether or not these costs should be borne equally by all ratepayers." CommSecure typically advises clients to encourage customers to embrace electronic forms of payment, including credit cards, but then seek to move them to lower cost types of payment such as BPAY, direct debit and customer-initiated direct debit (where customers establish a standing direct debit authority but control when payments are withdrawn). "CommSecure's advice is simple: go electronic, take an end-to-end view of your processes and seek the lowest cost channel at every turn," said Mr Loyzaga. CommSecure is the leading provider of electronic commerce solutions to NSW local government organisations and is rapidly expanding in other states. It was recently appointed as the supplier of e-commerce systems to the Local Government and Shires Associations of NSW, which together represent 172 councils, and is installing electronic payment and billing systems at councils around Australia. About CommSecure CommSecure Limited (ASX:CMS) is a technology and services company providing comprehensive e-business solutions to corporate, government and other clients in Australia, Asia and the US. Established in 1998, it is one of Australia's leading e-commerce specialists with solutions that include: PaySecure (Australia's most complete e-payments gateway service); IVRSecure (telephone-based payment capability integrated to PaySecure; BillSecure (electronic bill payment and presentment); MarketSecure (online share trading and financial markets systems); and HostSecure (specialist Internet hosting). It captures and manages Direct Debit Request forms via its DDRSecure service and provides sophisticated Web Development and Technical Consulting services. See www.commsecure.com CommSecure wins major consulting contract with international banking group 2004-04-21T19:00:00Z commsecure-wins-major-consulting-contract-with-international-banking-group CommSecure Limited (ASX:CMS) has won a major consulting and technology services contract in the United States with one of the world?s ten largest financial institutions. The institution, which has asked not to be named for competitive reasons, selected Sydney-based CommSecure primarily for its established electronic commerce, transaction and payment systems, particularly its electronic bill presentment and payment (EBPP) services and large-scale online share trading platforms. In Australia CommSecure operates an electronic payments system connected to Australia?s leading banks and an EBPP system. In Hong Kong CommSecure built and operates the information delivery platform that powers the country?s largest on-line share trading system. ?By awarding CommSecure the contract the Institution has given a ringing endorsement of Australia?s capabilities in building and delivering robust, secure and highly-scalable electronic transaction systems,? said Mr Ray Loyzaga, CommSecure Managing Director. CommSecure remains committed to the establishment of recurring transactional revenue streams from its products and services and expects that this international relationship will provide global opportunities. This major contract, combined with CommSecure?s other sales successes throughout the year, is assisting the company in achieving its objectives by the end of this financial year. About CommSecure: CommSecure Limited (ASX:CMS) is a technology and services company providing comprehensive e-business solutions to corporate, government and other clients in Australia, Asia and the US. Established in 1998, it is among Australia?s leading e-commerce specialists with solutions that include: PaySecure (Australia?s most complete e-payments gateway service); BillSecure (electronic bill payment and presentment); MarketSecure (online share trading and financial markets systems); and HostSecure (specialist Internet hosting). It captures and manages Direct Debit Request forms via its DDRSecure service and provides sophisticated Web development and technical consulting services. See www.commsecure.com CommSecure implements DDRSecure with Brisbane City Council, further strengthening its position in the e-commerce market 2004-04-05T04:00:00Z commsecure-implements-ddrsecure-with-brisbane-city-council-further-strengthening-its-position-in-the-e-commerce-market Brisbane City Council, Australia?s largest municipal body serving a population of 1.6 million, is now offering online direct debit payment to businesses and residents following a deal signed with electronic commerce specialist CommSecure Limited (ASX:CMS). CommSecure?s DDRSecure service is a comprehensive solution that allows businesses to outsource the management, storage and retrieval of direct debit request (DDR) forms via an ASP-style bureau service. Direct debit offers the most cost-effective payment method for organisations that bill customers regularly. However, the efficiency of direct debit is often reduced by the administrative requirement to collect, store and manage customer DDR forms in hard copy. Through DDRSecure, CommSecure stores customer debit requests electronically using a highly secure encrypted database. This protects customer confidentiality while facilitating instant access by authorised Council users when required. A key benefit of DDRSecure is its ability to facilitate both direct debit transactions and Customer Initiated Direct Debit (CIDD) ? an alternative to conventional direct debit that helps overcome customer reservations about this payment method. With CIDD, the biller keeps a standing DDR authority on file and simply informs the customer when payment is due. The customer can then verify the amount and authorise payment by entering their password ? without needing to re-enter their account details. ?By making it simpler and safer for companies, utilities and governments with large user bases to transact electronically with their customers, CommSecure products enable them to increase service quality and decrease costs,? said Mr Ray Loyzaga, CommSecure Managing Director. Existing CommSecure DDRSecure users include Toyota Financial Services, which offers online payment options to its 650,000 Australian customers, and major municipal organisations such as Sydney?s Baulkham Hills Shire Council and Penrith City Council. DDRSecure can be used as a stand-alone system or integrated with CommSecure?s BillSecure (electronic bill presentment and payment) and PaySecure (payment gateway) e-commerce solutions. Baulkham Hills Shire Council, for example, has implemented DDRSecure in association with BillSecure. BillSecure makes it simple for Councils to offer online payment facilities through Council websites and to present bills to ratepayers via their Internet banking websites using BPAY View. This in turn allows Councils to improve convenience and streamline operations. Hornsby Shire Council in Sydney, for example, has estimated BillSecure leads to savings of $70,000 a year on issuing rates notices and receiving payments. About CommSecure: CommSecure Limited (ASX:CMS) is a technology and services company providing comprehensive e-business solutions to corporate, government and other clients in Australia, Asia and the US. Established in 1998, it is among Australia?s leading e-commerce specialists with solutions that include: PaySecure (Australia?s most complete e-payments gateway service); BillSecure (electronic bill payment and presentment); MarketSecure (online share trading and financial markets systems); and HostSecure (specialist Internet hosting). It captures and manages Direct Debit Request forms via its DDRSecure service and provides sophisticated Web development and technical consulting services. See www.commsecure.com CommSecure doubles sales and cuts losses as it commercialises e-commerce suite 2004-02-24T16:20:00Z commsecure-doubles-sales-and-cuts-losses-as-it-commercialises-e-commerce-suite CommSecure Limited (ASX:CMS) today released its latest half-yearly financial results, announcing a 101 per cent increase in revenue and an 80 per cent reduction in losses. This substantial improvement in our results reflects strong growth in sales, a 17 per cent decrease in operating costs and a major reduction in non-cash write-offs and provisions as we move from product development to commercialisation, said Mr Ray Loyzaga, CommSecure Managing Director. The electronic commerce specialists revenue rose from $725,000 to $1.65 million in the six months to 31 December 2003, compared to the half year to December 2002. Its net loss for the latest half-year was $519,000, compared to $1.56 million in the comparable 2002 half. CommSecure has been particularly successful in growing its e-commerce and IT services revenue among local government customers nationwide. In the latest half-year, the Company won a significant tender to supply e-commerce services to members of the NSW Local Government Association and the Shires Association of NSW, which together represent 172 local councils. In the six months to December 2003, CommSecure also launched DDRSecure, a service that assists organisations with the management of customer direct debit request forms. DDRSecure was adopted by customers including Baulkham Hills Shire Council, Penrith City Council and Toyota Financial Services. CommSecure is focused on providing a comprehensive and complementary suite of e-commerce services for customers in high-value sectors such as financial services, telecommunications, essential services (utilities) and government. It derives revenue from per-transaction fees as well as set up and technical consulting services. This suite of products and services now includes: PaySecure Australias most complete e-payments gateway service. BillSecure electronic bill presentment and payment. DDRSecure bureau-style management of direct debit forms. MarketSecure online share trading and financial markets systems. HostSecure specialist Internet hosting. Web development and technical consulting. More and more organisations are seeking to increase customer service and cut costs by using e-commerce technology. To meet this demand, CommSecure is delivering integrated solutions that are highly secure, robust and scalable, said Mr Loyzaga. About CommSecure: CommSecure Limited (ASX:CMS) is a technology and services company providing comprehensive e-business solutions to corporate, government and other clients in Australia, Asia and the US. Established in 1998, it is among Australias leading e-commerce specialists with solutions that include: PaySecure (Australias most complete e-payments gateway service); BillSecure (electronic bill payment and presentment); MarketSecure (online share trading and financial markets systems); and HostSecure (specialist Internet hosting). It captures and manages Direct Debit Request forms via its DDRSecure service and provides sophisticated Web development and technical consulting services. See www.commsecure.com CommSecure launches m-commerce initiative with TeleTech and InterAcct 2003-12-09T19:29:00Z commsecure-launches-m-commerce-initiative-with-teletech-and-interacct Australian consumers will have an easier way to top-up their pre-paid mobile phone accounts early next year when a consortium of technology companies launches a new m-commerce initiative. Australian e-commerce specialist CommSecure, technology service provider InterAcct, and customer management solutions expert TeleTech, will use a GSM network channel to allow mobile phone owners to use their own handset to buy more airtime. To top-up a pre-paid mobile phone account at present, consumers must go to a retail outlet and buy either a pre-paid card or voucher that gives them a number with which they call their carrier. Dealing with an interactive voice response (IVR), their mobile account is replenished after they key in a pin number and use a debit or credit card to pay for the extra calls. The new system from CommSecure, TeleTech and InterAcct will allow mobile phone users to access a menu of special services on their phone, one of which is the new top-up of pre-paid accounts. It is expected that this handset-based method for topping up prepaid mobile phones will be offered to carriers within Australia by the first quarter of 2004. Currently the Australian pre-paid mobile phone market is worth about $200 million a month. Ray Loyzaga, Managing Director of CommSecure, says this new way of recharging pre-paid mobile phone accounts will save money, be more convenient and more secure. It will offer an additional service to phone users who wont have to worry about access to a retail outlet to buy pre-paid calls since theyll be able to top up their account anytime and anywhere, Loyzaga says. They will only have to press four keys to make it all happen, rather than use an unwieldy credit card number. And since no credit card details or bank account details will move across the network it will help prevent fraud and reduce invalid use of credit cards to pay for calls. InterAcct is a technology services provider specialising in mobile data services using the SMS and USSD service technologies, and the integration of content management systems into mobile network infrastructure. (USSD is a protocol defined globally as a standard for all GSM networks.) InterAcct identified an opportunity to use the control channel that exists on all the GSM networks and USSD to provide a range of information and mobile transaction services. TeleTech, the leading provider of outsourced customer management in Australia, has formed a new division called TeleTech Payments to administer its end of the new process. TeleTech Vice-President of Client Data, Michael Lumsden, said the consortium is currently speaking with all the major carriers and is hopeful that within the next four months Australians will be using the new top-up service. About CommSecure: CommSecure Limited (ASX:CMS) is a technology and services company providing comprehensive e-business solutions to corporate, government and other clients in Australia, Asia and the US. Established in 1998, it is among Australias leading e-commerce specialists with solutions that include: PaySecure (Australias most complete e-payments gateway service); BillSecure (electronic bill payment and presentment); MarketSecure (online share trading and financial markets systems); and HostSecure (specialist Internet hosting). It also captures and manages Direct Debit Request forms via its DDRSecure service and provides sophisticated Web development and technical consulting services. See www.commsecure.com About TeleTech As the largest provider of outsourced customer management solutions in Asia Pacific, TeleTech has extensive expertise in anticipating, meeting and exceeding the needs of today's customer. With its regional headquarters established in 1996 in Sydney, TeleTech has grown to 4,500 employees, and 16 sites throughout the Asia Pacific region Australia (Canberra, Latrobe Valley, Melbourne, St Leonards, Newcastle and Pennant Hills), China, Malaysia, New Zealand (Auckland, Wellington, Christchurch), the Philippines, Singapore and South Korea. TeleTech clients include leading telecommunications providers, airlines, financial institutions, global information technology organisations, energy companies, a global motor company and several government departments. In 2002 the Asia Pacific region contributed 9 per cent of the global revenue. TeleTech provides comprehensive customer care solutions 24 hours a day, seven days a week and 365 days a year to organisations around the world. Additional information on TeleTech can be found at www.teletech.com. About InterAcct InterAcct Data has the exclusive license over the InterAcct Solutions platform and applications in Australian and New Zealand, and is an aggregator and promoter of mobile data content and services. InterAcct Solutions is a technology service provider, specialising in mobile data services using the SMS and USSD service technologies, and the integration of content management systems into mobile network infrastructure. CommSecure Gains Momentum with Local Councils within Weeks of LGSA Deal 2003-11-06T16:53:00Z commsecure-gains-momentum-with-local-councils-within-weeks-of-lgsa-deal Leeton and Penrith councils have implemented online payment systems less than one month after the states peak local government association appointed CommSecure Limited (ASX:CMS) to supply such technology. The Local Government Association of NSW and the Shires Association of NSW (LGSA) represent 172 metropolitan and rural local councils in NSW. In late September, LGSA selected CommSecure to supply electronic payment systems and began presenting its solution to members. Leeton Shire Council and Penrith City Council have moved quickly to ensure that residents are able to use the new Internet facilities to pay November rates notices, issued at the end of October. Leeton residents can also use the facility to pay water rates. The Councils are introducing new e-commerce facilities in a staged manner by deploying CommSecures integrated service modules. Penrith, for example, has started with Biller Direct for online bill presentment and payment. It plans to add BPAY View, interactive voice response (IVR) payments and CommSecures outsourced direct debit management solution (DDR Secure). A further five councils have already committed to implementing new systems under the LGSA arrangement. CommSecure is today the largest supplier of online billing and payment solutions to the NSW local government sector. It has also achieved sales in Queensland and begun marketing its solution nationally. A total of eight councils use CommSecures services, with a further three completing implementations. "This shows how quickly and easily organisations can implement CommSecures ASP-style, modular services," said Mr Ray Loyzaga, Managing Director of CommSecure. "It also illustrates how much pent-up demand exists for online billing and payment solutions."CommSecure Gains Momentum / Page 3 CommSecures e-commerce solution makes it simple for councils to display individual rates notices and other bills via their websites including archives with records dating back up to 15 months. The system also accepts secure online payments and through the BPAY View system, rates notices and other items can also be displayed and paid within a residents regular Internet banking service. With the CommSecure online platform, councils can provide a wide range of payment options to ratepayers including phone (IVR), Internet (payments, electronic billing and BPAY View), direct debit and over-the-counter payments. These services are provided via CommSecures three main e-business solutions: PaySecure, BillSecure and DDRSecure (details below). Local councils implementing CommSecure solutions typically use email to notify registered residents that they have received a rates notice or other bill. The ratepayer then visits the councils website or enters BPAY View to securely view and pay their invoice. Councils are also continuing to send paper copies of the notices and residents can still pay via cheque and other conventional means. Over time, local government groups are expected to encourage residents to go completely electronic in order to reduce operational costs, reduce the environmental impact of paper-based billing and improve convenience. The LGSA contract runs from September 2003 to August 2005. About CommSecure: CommSecure Limited (ASX:CMS) is a technology and services company providing comprehensive e-business solutions to corporate, government and other clients in Australia, Asia and the U.S.. Established in 1998, CommSecure is among Australias leading ecommerce specialists with solutions that include: PaySecure (Australias most complete e-payments gateway service); BillSecure (electronic bill payment and presentment); MarketSecure (online share trading and financial markets systems); and HostSecure (specialist Internet hosting). It also captures and manages Direct Debit Request forms via its DDRSecure service and provides sophisticated Web Development and Technical Consulting services. See www.commsecure.com