The PRWIRE Press Releases https:// 2014-09-10T00:37:18Z Compuware Renames its APM Business Dynatrace 2014-09-10T00:37:18Z compuware-renames-its-apm-business-dynatrace Compuware Corporation (Nasdaq: CPWR) today announced that its market leading application performance management (APM) business will now operate under the name Dynatrace. This change is another element of the strategic plan to capitalise on the $2.4B application performance market. “We started our journey to become the leaders in APM in 2005,” said Compuware CEO, Bob Paul. “Internet applications were disrupting the market and companies needed insight into user experience. Recognising the incredible growth in eCommerce, Compuware focused on providing customers visibility into web performance. As IT complexity increased and mobile applications accelerated, it was clear that customers needed a deeper level of insight and we have now integrated multiple software platforms into the industry’s only new generation APM suite covering the widest spectrum of APM use-cases in the business.” Compuware’s APM business has 1,600 employees worldwide and the largest R&D investment in the industry. John Van Siclen, General Manager for the APM Business, will lead the Dynatrace business as it continues its journey to give customers the broadest and deepest view into application performance.  Van Siclen states, “Bringing our leading-edge APM products under one name is a natural reflection of the level of unification and simplification we have achieved. The decision to centralise under the Dynatrace name was organically driven by customer and partner enthusiasm for this market-leading product.” All Compuware APM products, including Application Monitoring, User Experience Management, Synthetic Monitoring and Network and Data Centre Monitoring will form the core of the Dynatrace business. Existing products will continue to be supported and Dynatrace will provide complete continuity for customers. “Our customers will experience the same level of excellent customer service they receive today,” said Van Siclen. “Furthermore, customers can expect us to be more agile in response to technology disruptions as we further increase our pace of innovation.” Compuware announced on September 2 that it is being acquired by private equity investment firm Thoma Bravo, LLC. The acquisition is expected to further support the transformation of Compuware’s APM business as the reinvigorated Dynatrace. “We’ve been following the fast-growing APM market for some time now,” said Orlando Bravo, Managing Partner of Thoma Bravo. “Compuware’s APM suite is considered one of the hottest technology portfolios anywhere. We are in full support of Compuware’s plans to unify its APM products under the strong Dynatrace brand and we applaud that decision.” Bob Paul added, “For years, we’ve been defining the future of digital businesses and have enabled companies to confidently embrace the cloud, mobile and the Internet of Things. The evolution of our APM business to become unified as Dynatrace is a key milestone to help us take our products and customer service to the next level.” Steve Jobson, APAC Vice President, Compuware, said, “We’re really excited about these changes and what they mean for the Compuware APM team, partners and customers. We were the first with real user monitoring, we were the first with third-party cloud service monitoring and with Thoma Bravo’s support, we believe the reinvigorated Dynatrace will grow even faster and continue to lead the APM vision and market.” More information on Dynatrace’s unique vision and corresponding brand will be revealed at its Annual PERFORM Global User Conference <http://compuwareperform.com/>  in Orlando on October 7, 2014.Dynatrace Dynatrace is the vision and innovation behind the new generation of application performance management that delivers application insights to IT and Business. We are driven by a passion to create software that enables our more than 5,500 customers, large and small, around the world to optimise every digital moment for their employees and customers. The market-leading Dynatrace products allow companies to manage modern applications including mobile, cloud, big data and SOA and transform complexity into digital success. To read more about Dynatrace’s leadership in the APM market, click here <http://www.compuware.com/en_us/application-performance-management/about/leadership.html> . Follow Dynatrace (currently known as Compuware APM) on: ·      Twitter - CompuwareAPM <http://cpwr.it/fMuis> ·      About: Performance Blog <http://cpwr.it/fMuZJ>Compuware Corporation Compuware is the technology performance company, and we exist solely to help our customers optimise the performance of their most important and innovative technologies—those that drive their businesses forward. Today, more than 7,100 companies, including many of the world’s largest organisations, depend on Compuware and our new generation approach to performance management to do just that.  Learn more at: http://www.compuware.com Gartner Ranks Compuware the Worldwide APM Market Share Leader for Second Consecutive Year 2014-07-03T01:50:53Z gartner-ranks-compuware-the-worldwide-apm-market-share-leader-for-second-consecutive-year Compuware Corporation (Nasdaq: CPWR), the technology performance company delivering a new generation of application performance management (APM) <http://www.compuware.com/en_us/application-performance-management.html> , today announced that Gartner, Inc., has named Compuware the worldwide APM market share leader for the second year in a row. The rankings are based on worldwide revenue for 2013. Compuware has held the No. 1 ranking for the past two years, possessing 12.1% market share based on revenue in 2013, nearly US$100 million more than its nearest competitor, according to the Gartner report “Market Share Analysis: Application Performance Monitoring, 2013.” As the world’s top APM market share leader, Compuware’s APM business continues to grow, with its dynaTrace <http://www.compuware.com/en_us/application-performance-management/products/lifecycle-performance-management.html>  solution leading the way with a 93% compound annual growth rate (CAGR) over the last two years. According to Gartner, the overall APM market in 2013 accelerated its growth trend, with a 13.1% increase in revenue over 2012, reaching $2.4 billion, which follows an already strong 2012, when the market grew 10.9%. For another perspective on the health of this market, it grew more than three times faster than the overall infrastructure software market (4.1%), and it was the fastest-growing submarket within IT operations management (ITOM), despite being a relatively large market.[i] “We believe this ranking is first and foremost a reflection of the growing need for application performance and our products excelling at meeting that need,” said John Van Siclen, General Manager of Compuware’s APM business unit. “Mobile <http://www.compuware.com/en_us/application-performance-management/products/user-experience-management.html> , cloud and DevOps have been revenue growth drivers for us and as we continue to innovate in these areas, our APM products are poised for accelerated success and stand to gain even greater market share.” Compuware APM <http://www.compuware.com/en_us/application-performance-management.html>  is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. To read more about Compuware’s leadership in the APM market, click here <http://www.compuware.com/en_us/application-performance-management/about/leadership.html> . Follow Compuware APM on: ·      Twitter - CompuwareAPM <http://cpwr.it/fMuis> ·      Facebook – CompuwareAPM <http://cpwr.it/fMvM9> ·      About: Performance Blog <http://cpwr.it/fMuZJ> ·      Outage Analyzer <http://cpwr.it/fMwco>Compuware Corporation Compuware is the technology performance company, and we exist solely to help our customers optimise the performance of their most important and innovative technologies - those that drive their businesses forward. Today, more than 7,100 companies, including many of the world’s largest organisations, depend on Compuware and our new generation approach to performance management to do just that.  Learn more at: http://www.compuware.com <http://www.compuware.com> . [1] Gartner, Inc.: “Market Share Analysis: Application Performance Monitoring, 2013,” by Federico De Silva and Jonah Kowall, May 28, 2014. Compuware Adds Industry-first Support for iOS 8 and Swift with Release of First Full App-to-backend Performance Analytics Solution 2014-06-27T00:25:33Z compuware-adds-industry-first-support-for-ios-8-and-swift-with-release-of-first-full-app-to-backend-performance-analytics-solution-1 Compuware Corporation (Nasdaq: CPWR), the technology performance company delivering the new generation of application performance management (APM), today announced new mobile capabilities across the Compuware APMaaS platform <http://www.compuware.com/en_us/application-performance-management/solutions/apmaas.html>  that further extends its leadership in mobile performance <http://www.compuware.com/en_us/application-performance-management/solutions/mobile.html>  and user experience management. This new release is the first and only unified APM solution to offer an end-to-end view of how apps are being used, how they are performing as seen from the users and what code improvements can help improve satisfaction and conversion.   Compuware APM can automatically instrument mobile apps written in Swift <https://developer.apple.com/swift/> , Apple’s new programming model, as well as iOS 8, which will be released later in the year.  These capabilities enable businesses to ensure that their mobile channels are ready to scale and deliver an outstanding experience. According to the Australian Communications and Media Authority (ACMA), mobile commerce has increased by 448 percent in Australia since December 2010 with 3.4 million Australians using a mobile commerce service in December 2013, up from the 0.62 million three years earlier.  Driving this increase is consumer take-up of smartphones and usage of the internet over mobile phones, the availability of mobile phone banking and shopping applications, and the availability of 3G and 4G mobile phone networks. New mobile features and capabilities in the Compuware APMaaS platform include: ·     Root Cause Analytics from Swipe-to-SQL: All mobile transactions whether they are run by real users, a load test, from a mobile carrier (over-the-air), Internet Backbone or Last Mile can leverage Compuware’s deep-dive transaction tracing capabilities, powered by PurePathTM <http://www.compuware.com/en_us/application-performance-management/products/purepath-technology.html> and PureStackTM <http://www.compuware.com/en_us/application-performance-management/products/purestack-technology.html> technologies. With this technology organisations can analyse root causes of poor performance from a “swipe” action executed from a real or synthetic user at the edge of the Internet to the resulting SQL statements executed in the heart of the application infrastructure. Only Compuware APMaaS delivers this end-to-end level of visibility. ·     Industry-First Visibility into iOS 8 and Swift: Crash diagnostics, performance and business analytics for native mobile apps developed for iOS 8 and the Swift development language can now be made available automatically. Companies can now gain deep insight and be ready for Apple’s next generation devices and services. ·     Drastically Expanded Mobile Testing Geographic Presence: Mobile tests can now be run from 100+ wireless carrier locations, 100+ Internet Backbone and tens of thousands Last Mile peers across the Compuware APMaaS Network. Testers can now select a combination of networks and locations, significantly extending the global mobile perspective. Mobile test results across all networks can be reported and charted together allowing ‘compare and contrast’ analysis from different geographies and carriers. ·     Mobile Load Testing Support: The same mobile tests can now be used across the monitoring network and the web load testing service, allowing gesture-based mobile tests with thousands of virtual users from various cloud locations in minutes. This also enables companies to conduct realistic load-testing scenarios combining mobile and desktop users to test performance and availability under peak conditions. Deep transaction tracing—powered by PurePath™ <http://www.compuware.com/en_us/application-performance-management/products/purepath-technology.html> and PureStack™ <http://www.compuware.com/en_us/application-performance-management/products/purestack-technology.html> technologies—enables rapid problem discovery and resolution. ·     Extended Mobile Network with 4G LTE Coverage: Compuware’s industry-leading Mobile Performance Network has been extended even further with 4G LTE locations across North America and Australia, including support for Bells, Telus and Rogers in Toronto, Canada, and Telstra and Optus in Sydney and Melbourne Australia. Compuware customers continue to benefit from mobile visibility in every geography across the globe. ·     New Mobile App for Compuware APMaaS: IT professionals can now manage application performance from Android or iOS devices from anywhere in the world with quick “at-a-glance” views of real-time performance and availability of mission-critical applications. Top-level views organise real-time performance and availability to highlight problematic applications. One tap drill-down allows for quick problem analysis of the scope of issues. The free Compuware Mobile APM app is available at Apple's App Store and Google Play. Compuware APMaaS is now the only solution available on the market to use the same mobile technology across its entire load testing <http://www.compuware.com/en_us/application-performance-management/products/lifecycle-performance-management/web-load-testing.html> , mobile wireless, Internet Backbone and Last Mile networks to provide the largest most accurate perspective of mobile website performance. “The fast adoption of mobile is opening up tremendous business opportunities and shaking up traditional channels. It is also creating new challenges for application and operations teams,” said John Van Siclen, General Manager of Compuware’s APM business unit. “As applications become foundational, every business needs to gain deep insights into how their apps are being used, how well they are performing and how to improve them quickly. We are solving that problem by delivering a simple-to-use, simple-to-deploy APMaaS platform, to follow each transaction end-to-end, providing unmatched technical and business insights into how customers experience applications. This is the key to a successful and sustainable mobile initiative.” The Compuware APMaaS platform’s new mobile capabilities are available now.   Compuware APM <http://www.compuware.com/en_us/application-performance-management.html>  is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimizes and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. To read more about Compuware’s leadership in the APM market, click here <http://www.compuware.com/en_us/application-performance-management/about/leadership.html> . Follow Compuware APM on: ·      Twitter - CompuwareAPM <http://cpwr.it/fMuis> ·      Facebook – CompuwareAPM <http://cpwr.it/fMvM9> ·      About:Performance Blog <http://cpwr.it/fMuZJ> ·      Outage Analyzer <http://cpwr.it/fMwco>Compuware Corporation Compuware is the technology performance company, and we exist solely to help our customers optimise the performance of their most important and innovative technologies - those that drive their businesses forward. Today, more than 7,100 companies, including many of the world’s largest organisations, depend on Compuware and our new generation approach to performance management to do just that.  Learn more at: http://www.compuware.com ###    JK Vine Consulting Joins the Compuware APM Accelerate Partner Program 2014-06-15T23:35:57Z jk-vine-consulting-joins-the-compuware-apm-accelerate-partner-program JK Vine Consulting, a Melbourne-based company offering IT specialist services to small to large blue chip companies, announced today that it has joined the Compuware APM (Application Performance Management) Accelerate Partner Program.   The Compuware APM Accelerate Partner Program makes it easy for partners to generate significant, repeatable success by adding APM to existing solution portfolios.   Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe.   Customer benefits include faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. Compuware’s latest APM release combines dynaTrace Real User Monitoring with the Gomez Performance Network to create the industry’s only complete User Experience Management solution.   The Compuware APM suite of solutions will compliment JK Vine Consulting’s services and solutions business which incorporates data management and analytics, IT project delivery, system optimisation and complex testing. These solutions have been deployed to a broad range of Australasian and New Zealand companies and public sector organisations, including Australian Air Express, GE Money, Jetstar, Transurban and Victoria University.   “The new partnership will help both JK Vine Consulting and Compuware address the issues that most businesses face today with optimising their business services online,” said Nick Singh, Chief Executive Officer and founder of JK Vine Consulting.  “We have been aware of Compuware for many years now, when initially their products helped service the same issues we faced with optimisation of mainframe delivery. Now, with today’s IT solutions becoming even more complex and the expansion of services to mobile and cloud platforms, optimisation of service is even more relevant. “The Compuware APM suite of tools coupled with our experience will help solve and optimise delivery of IT applications to our customers, to help them get on with their business.. We are truly excited about the partnership with Compuware and the benefits which it will provide to Australian organisations with their IT optimisation challenges.”   Graham Dean, ANZ Partner and Alliances Director, Compuware, said, "Our proven and practical solutions combined with JK Vine Consulting’s reputation for understanding not just technology, but how to best design and configure it to align with strategic business objectives, makes this a truly value-added partnership.  This partner relationship enables Compuware to further capitalise on the growing interest in our APM solutions across Australia while JK Vine Consulting’s staff of skilled deployment and integration specialists along with their experienced support team will be integral to our success moving forward.”   JK Vine Consulting JK Vine Consulting has been delivering bespoke IT specialist solutions for clients across Australia for over 16 years. The company provides IT services and resources to a wealth of clients – and has managed some of the largest IT deployments known. http://www.jkvine.com Compuware Corporation Compuware APM <http://www.compuware.com/en_us/application-performance-management.html>  is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. Compuware APM is a division of Compuware Corporation. To read more about Compuware’s leadership in the APM market, click here <http://www.compuware.com/en_us/application-performance-management/about/leadership.html> New Compuware APM Release Gives IT Operations End-to-End Visibility into Application Users’ Experience 2014-05-29T06:32:30Z new-compuware-apm-release-gives-it-operations-end-to-end-visibility-into-application-users-experience Compuware Corporation (Nasdaq:CPWR), the technology performance company delivering a new generation of application performance management (APM), today announced new capabilities to its Data Center Real-User Monitoring (DC RUM) solution. DC RUM now arms enterprises with three new major capabilities: - IT can now regain end-to-end visibility of applications and third-party services that extend beyond the traditional borders of the data center. - Production operations can now anticipate and prioritise issues using an outside-in view of user performance. - IT can quantify the performance contribution of browser and mobile devices that is undetected by data-centre only offerings. DC RUM release makes it possible for production operations to extend insight to mobile, Web 2.0 and third-party services With this new release, organisations can now ensure flawless user experiences as application delivery channels expand into native and hybrid mobile, and as modern architectures leverage third-party services and Web 2.0 technologies. DC RUM now integrates with dynaTrace's best-in-class Real-User Monitoring for Mobile & Web, enabling new levels of business insights into users' journeys and conversion rates. Building on integration with Compuware's APMaaS Synthetic Monitoring for Mobile & Web solution, DC RUM now delivers a complete view of all applications, users and application tiers in a single console. Traditional approaches on the market only deliver a partial view across application types and problems faced. This forces customers to integrate a patchwork of solutions, resulting in longer time to problem identification and resolution, increased reporting complexity and higher cost of ownership. Compuware APM addresses this by simplifying user experience management with a complete, modern approach that includes a unified and comprehensive operational dashboard for production operations and application owners. Augmenting best-in-class monitoring of enterprise applications, DC RUM now provides visibility into: Mobile Native, Hybrid and Web Apps: provides production operations and application owners with the insight to manage all of their customer touchpoints in a single solution.   Analysis of Individual User Visits: delivers insight to every tap, swipe and click a user takes through a mobile application or website. Only with visit analysis can organisations truly understand the impact performance has on business results, including conversions, bounce rates and other performance analytics.   Web 2.0, CDN and Other Third-Party Services: removes 70 percent of the blind spots of users' experience for modern web applications. Now teams get visibility into third-party content impact on performance, Web 2.0 (XHR calls) and AJAX readiness, W3C navigation timing metrics perceived render time and more.   Synthetic Mobile and Web Transaction Performance: provides operational visibility, and SLA monitoring and reporting. Powered by the Compuware Performance Network, organisations can gain insight into performance across the globe.   Network Impact on Application Performance: measures both application transactions (e.g. product purchase) and network diagnostics in a single context.  Production operations teams can optimise infrastructure performance to improve application outcomes "Today's enterprises depend on a complex variety of applications technologies and deployment models to support their business. With the new release of DC RUM, Compuware APM has made it possible for production operations to extend insight to mobile, Web 2.0 and third-party services," said Steve Tack, Vice President of Product Management for Compuware's APM business unit. "Now organisations have seamless analysis of both real-user and synthetic visibility, building on DC RUM's analysis of SAP, Oracle EBS, Microsoft, Citrix-hosted and other enterprise applications." Compuware APM is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today's most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. Compuware is the technology performance company, and we exist solely to help our customers optimize the performance of their most important and innovative technologies - those that drive their businesses forward. Today, more than 7,100 companies, including many of the world's largest organisations, depend on Compuware and our new generation approach to performance management to do just that. Learn more at: http://www.compuware.com. Emulex and Compuware Team Up to Drastically Improve Data Centre Problem Identification and Resolution 2014-05-22T03:38:00Z emulex-and-compuware-team-up-to-drastically-improve-data-centre-problem-identification-and-resolution Compuware Corporation (Nasdaq: CPWR), the technology performance company delivering a new generation of application performance management (APM) and Emulex Corporation (NYSE:ELX), a leader in network visibility today announced the availability of the Endace Fusion™ Connector for Compuware APM’s Data Center Real-User Monitoring <http://www.compuware.com/en_us/application-performance-management/products/application-aware-network-monitoring.html>  (DC RUM) solution. The Endace Fusion Connector represents a commitment by both companies to deliver the best-of-breed application-aware network performance management (AA-NPM) solutions that customers and resellers need to meet the challenges of today’s networks.   “The lines separating the traditional APM and NPM markets have blurred, and the framework of these solutions are inextricably linked. Solutions for today’s high-density, highly virtualised networks require both on-demand and retrospective network data to aid in the resolution of difficult application performance issues,” said John Van Siclen, General Manager of Compuware’s APM business unit. “The combination of Compuware APM’s DC RUM and Emulex EndaceProbe™ Intelligent Network Recorder (INR) provides the high-accuracy, highly scalable solution to ensure the availability of networked applications.” “One of the greatest challenges when troubleshooting application performance on dense 10GbE networks is capturing and accessing relevant network data,” said Mike Riley, Senior Vice President and General Manager of the Endace Division of Emulex. “With this new Endace Fusion Connector for Compuware APM’s DC RUM, we provide real-time performance monitoring and efficient access to historical packet-level data, so when a subtle or intermittent problem occurs, customers can quickly discover the root cause. The combination of these tools in a best-of-breed AA-NPM solution for our customers will significantly speed the resolution of difficult issues, and provides our channel partners with a competitively-priced solution for their customer base.”   The Endace Fusion Connector for Compuware APM’s DC RUM automates workflows by allowing the exchange of alerts and packet-level data in real-time, providing users with true end-to-end application performance and network visibility from Compuware APM’s DC RUM dashboard. In addition, the Endace Fusion Connector for Compuware APM’s DC RUM enables lossless data collection for customers migrating from a 1GbE to 10GbE-based network environment, allowing customers to increase their network speed while maintaining complete network data capture and storage. The benefits to end users of the Endace Fusion Connector for Compuware APM’s DC RUM include enabling rapid collaboration between network and application teams, immediate data availability to aid troubleshooting, the ability to collect and collate data from multiple points on their network, and the availability of contextual packet-level data for post-event forensics and analysis. The Endace Fusion Connector for Compuware APM’s DC RUM is part of the Endace Fusion Ecosystem™ program, and is available as part of DC RUM version 12.2. This development represents an ongoing commitment by Compuware and Emulex to provide customers and channel partners with best-of-breed APM solutions. Read Emulex’s Endace on Network Visibility blog on today’s news here <http://cpwr.it/x1iNi> . Watch a demo of the new Endace Fusion Connector for Compuware APM’s DC RUM here <http://cpwr.it/x1aM2> . Compuware APM <http://www.compuware.com/en_us/application-performance-management.html>  is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. To read more about Compuware’s leadership in the APM market, click here <http://www.compuware.com/en_us/application-performance-management/about/leadership.html> . Follow Compuware APM on: ·      Twitter - CompuwareAPM <http://cpwr.it/fMuis> ·      Facebook – CompuwareAPM <http://cpwr.it/fMvM9> ·      About:Performance Blog <http://cpwr.it/fMuZJ> ·      Outage Analyzer <http://cpwr.it/fMwco> Compuware Corporation Compuware is the technology performance company, and we exist solely to help our customers optimise the performance of their most important and innovative technologies - those that drive their businesses forward. Today, more than 7,100 companies, including many of the world’s largest organisations, depend on Compuware and our new generation approach to performance management to do just that.  Learn more at: http://www.compuware.com  About Emulex Emulex, a leader in network connectivity, monitoring and management, provides hardware and software solutions for global networks that support enterprise, cloud, government and telecommunications. Emulex’s products enable unrivalled end-to-end application visibility, optimisation and acceleration. The Company's I/O connectivity offerings, including its line of ultra high-performance Ethernet and Fibre Channel-based connectivity products, have been designed into server and storage solutions from leading OEMs, including Cisco, Dell, EMC, Fujitsu, Hitachi, HP, Huawei, IBM, NetApp and Oracle, and can be found in the data centres of nearly all of the Fortune 1000. Emulex’s monitoring and management solutions, including its portfolio of network visibility and recording products, provide organisations with complete network performance management at speeds up to 100Gb Ethernet. Emulex is headquartered in Costa Mesa, Calif., and has offices and research facilities in North America, Asia and Europe. For more information about Emulex (NYSE:ELX) please visit http://www.Emulex.com  73% of Companies Fear Cloud Providers Hide Performance Problems 2014-05-01T07:30:00Z 73-of-companies-fear-cloud-providers-hide-performance-problems Compuware Corporation (Nasdaq: CPWR), the technology performance company delivering a new generation of application performance management <http://www.compuware.com/application-performance-management.html>  (APM), today announced the findings of a global survey of 740 senior IT professionals’ concerns about cloud computing adoption. Download the complete survey report here <http://cpwr.it/wahmN> . The study, which was conducted by independent research and consulting firm Research In Action <http://tmendel.com/home.html> , found that the majority of IT professionals (79%) believe that typical service level agreements (SLAs) built around availability are too simplistic and fail to address the risks of moving and managing applications into the cloud. Additionally, 63% of respondents indicated there is a need for more meaningful and granular SLA metrics that are geared towards ensuring the continuous delivery of a high quality end-user experience. When asked which metrics they would most like to see as part of their SLAs with cloud service providers, the top three responses were: 1.     Response time and quality for every end user interaction; 2.     Availability based on deep continuous monitoring; and 3.     Real-time SLA reporting. The findings also revealed that: ·      Nearly three quarters (73%) of businesses believe their cloud providers could be hiding problems at an infrastructure or platform level that impact on the performance of applications. ·      60% of respondents expressed further anxiety that other, co-located tenants consuming difficult to partition resources impact their own workload performance. “Entrusting mission critical business applications that drive revenue and critical business processes require ultimate trust and accountability in a cloud provider,” said Michael Masterson, Director of Cloud Solutions for Compuware APM’s business unit. “Vanity metrics like simple uptime do not capture well-known issues such as ‘noisy neighbours,’ which can be detrimental to traditional enterprise apps that were not designed to scale and fail horizontally. APM is no longer optional; and as customers bet on the cloud, they must demand granular SLA assurances around performance and rapid problem resolution.” Additional findings from the study also showed that: ·      75% of IT professionals fear that the loss of control could prevent them from fully optimising their application and reduce their return on investment from the cloud. ·      The limited visibility into infrastructure was also found to be adding new risk and cost, with 62% of businesses claiming that they find it harder to troubleshoot problems in the cloud. “Having handed over control to cloud providers, IT departments have lost much of their ability to troubleshoot and fine-tune IT services,” said Thomas Mendel, Managing Director at Research in Action. “This doesn’t just make it tricky to optimise performance for end-users, but it can also severely affect the bottom line. When faced with new IT challenges and risks, businesses can’t afford to waste time playing the blame game when something goes wrong. Having the ability to work with their cloud provider to quickly get to the heart of the issue and resolve the matter is essential to alleviate risk and hindrances while moving investment to the cloud.” Methodology: Compuware commissioned Research In Action, an independent research and consulting company, to conduct a study looking at the trends in cloud computing. In December 2013, the firm interviewed 740 senior IT professionals from large enterprises across a range of industries in the Americas, Europe and Asia. Compuware APM <http://www.compuware.com/en_us/application-performance-management.html>  is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. To read more about Compuware’s leadership in the APM market, click here <http://www.compuware.com/en_us/application-performance-management/about/leadership.html> . About Compuware Corporation Compuware is the technology performance company, and we exist solely to help our customers optimise the performance of their most important and innovative technologies—those that drive their businesses forward. Today, more than 7,100 companies, including many of the world’s largest organizations, depend on Compuware and our new generation approach to performance management to do just that.  Learn more at: http://www.compuware.com. Compuware APM Extends Leadership in Big Data With Enhanced Visibility Into Hadoop, NoSQL and Cassandra 2014-03-03T02:08:00Z compuware-apm-extends-leadership-in-big-data-with-enhanced-visibility-into-hadoop-nosql-and-cassandra Compuware Corporation (Nasdaq:CPWR), the technology performance company delivering a new generation of application performance management (APM), has announced that Compuware APM for Big Data now offers enhanced support and out-of-the-box dashboards that enable organisations to optimise big data projects through unmatched visibility into Hadoop, NoSQL and Cassandra deployments. Now organisations have deeper insight into big data workloads and transactions to quickly find the root cause of slow jobs and failures in minutes, instead of hours or days. Enhancements for Hadoop enable operations teams to gain deep insight into the most active users in a cluster with automatic profiling of intensive jobs. Problem patterns, including data shuffle across the network, can be quickly identified as well as resource utilisation and tracking to enable charge-back models. New enhancements in Compuware APM for Big Data include: -- Enhanced out-of-the-box, zero configuration dashboards for Hadoop, with direct correlation of map and reduce tasks to users, pools, queues and jobs. This gives users unprecedented insight into performance of the cluster in relation to Hadoop-specific metrics and resources consumed by jobs. Support for Hadoop 2 and Hortonworks Data Platform (HDP) 2.0, the only Hadoop distribution that provides support for Windows.-- Greater insight into Hadoop Distributed File System (HDFS) and how data is moved across the cluster. This allows organisations to identify problem patterns with data locality and ensure distribution is optimised. -- Full support for Cassandra, including recently released CQL3. Companies can also optimise end-to-end transactions using the latest versions of MongoDB, Hbase and many other NoSQL databases.    Hortonworks, the leading vendor for 100 percent open source Apache distributions, is partnered with Compuware APM to provide customers with faster, less complicated development cycles by virtue of complete visibility into the performance of their MapReduce jobs. "Hortonworks Data Platform is designed to integrate with the data management and productivity tools enterprises rely on every day," said John Kreisa, Vice President of Strategic Marketing at Hortonworks. "Based on Apache Hadoop 2, HDP 2.0 offers unprecedented abilities to store all data in Hadoop and interact with the data in multiple ways. Compuware APM's support for both HDP 2.0 and Apache Hadoop 2 will enable enterprises to maximise their big data investments, streamline Hadoop deployments and optimize data-driven applications.""Compuware APM for Big Data is built with the understanding that many organisations are facing major challenges in taming complex deployments and need meaningful, easy and rapid insight in order to maximise their investments and minimise their risks," said Steve Tack, Vice President of Product Management for Compuware's APM business unit. "Our newest innovations and enhancements provide specific advancements across Hadoop, NoSQL and Cassandra to make big data simpler and more straightforward. Compuware APM for Big Data will allow our customers to leap ahead in the analytics race." Compuware APM is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today's most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. hybris and Compuware Extend APM Partnership to Boost Quality and Accelerate Release Delivery 2014-02-10T00:19:00Z hybris-and-compuware-extend-apm-partnership-to-boost-quality-and-accelerate-release-delivery Compuware Corporation <http://www.compuware.com/en_us.html>  (Nasdaq: CPWR), the technology performance company delivering a new generation of application performance management (APM), today announced that hybris software <http://www.hybris.com> , an SAP company, and the world’s fastest-growing commerce platform provider, and Compuware APM have extended their partnership to empower collaboration among developers, QA and production teams. This application performance lifecycle approach helps hybris partners provide higher quality releases with reduced resources so that customers enjoy high performance releases in a shorter amount of time. The new component of their partnership, a partnership first announced in 2011, builds on Compuware dynaTrace Production Edition’s <http://www.hybris.com/en/partner/hybris-extend/dynatrace> position as the only APM solution certified by hybris to deeply monitor the hybris platform.   hybris, which delivers enterprise software and on-demand solutions for eCommerce, omni-channel commerce, master data management and order management, is extending its partnership with Compuware to bring down service and support costs, improve project roll out time and ensure pristine quality of eCommerce projects. By sharing best practices built around hybris’ recommended APM technology, developers and QA professionals building applications on the hybris platform can better understand how their code behaves and interacts with the hybris framework, the hybris APIs and the hybris classes to solve complex application problems quickly to ensure optimal performance and bug reduction. “Our partnership with Compuware APM greatly supports us in our mission to deliver successful hybris implementations for our customers,” said Pat Finn, Vice President of Channels, Americas, at hybris. “Compuware APM helps its customers proactively spot and solve application performance issues before users are impacted, even in the most complex, multi-tier applications. This insight is vital in enabling them to tune-up their most critical applications from the user’s perspective, increasing loyalty, revenue and brand image. Married with our industry acclaimed hybris Commerce Suite, this alliance will provide a winning formula for our customers.” hybris partners with Compuware APM to enable its customers to: ·      assure optimal end-user experiences for online customers and drive greater business value by determining the impact of performance on key business metrics; ·      monitor complex production applications, assure SLAs and determine root-cause of issues; ·      monitor modern application environments – cloud, big data, virtualised, distributed; ·      provide business and application insight to all stakeholders via easy to use dashboards and reports; ·      increase availability and accelerate release cycles by assuring production readiness and scalability; and ·      quickly and easily deploy, use and manage a new generation APM system. “We are excited to further our partnership with hybris. In the eCommerce world, application quality and performance has a direct and significant impact on the user experience that drives revenue and repeat customers,” said Blair Drenner, Vice President of Strategic Business Development for Compuware’s APM business unit. “eCommerce environments have many moving parts and many stakeholders who need to work seamlessly to guarantee successful customer experiences. By leveraging Compuware APM’s solutions and best practices throughout their eCommerce lifecycle, hybris customers will be able to manage that complexity, reduce total cost of ownership and enhance business and technology performance.” Compuware APM <http://www.compuware.com/en_us/application-performance-management.html>  is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. To read more about Compuware’s leadership in the APM market, click here <http://www.compuware.com/en_us/application-performance-management/about/leadership.html> . Follow Compuware APM on: ·      Twitter - CompuwareAPM <http://cpwr.it/fMuis> ·      Facebook – CompuwareAPM <http://cpwr.it/fMvM9> ·      About:Performance Blog <http://cpwr.it/fMuZJ> ·      Outage Analyzer <http://cpwr.it/fMwco> Compuware Corporation Compuware is the technology performance company, and we exist solely to help our customers optimise the performance of their most important and innovative technologies—those that drive their businesses forward. Today, more than 7,100 companies, including many of the world’s largest organisations, depend on Compuware and our new generation approach to performance management to do just that.  Learn more at: http://www.compuware.com. Compuware APM Unveils Solution to Optimise Hadoop on Amazon Web Services 2014-01-22T04:24:00Z compuware-apm-unveils-solution-to-optimise-hadoop-on-amazon-web-services Compuware Corporation <http://www.compuware.com/en_us.html>  (Nasdaq: CPWR), the technology performance company delivering a new generation of application performance management (APM), today announced it has released an APM solution for Hadoop on Amazon Elastic MapReduce <http://cpwr.it/sNnRu> , (EMR) available now in the AWS Marketplace. This solution enables organisations to tame big data at scale, enabling customers to gain faster business value at lower cost, and furthers Compuware APM’s <http://www.compuware.com/en_us/application-performance-management.html> ability to provide visibility and troubleshooting insight into big data workloads. Powered by its patented PurePath Technology® <http://www.compuware.com/en_us/application-performance-management/products/purepath-technology.html> , Compuware APM profiles Amazon EMR jobs, providing drill-down dashboards that can pinpoint the root cause of failed jobs or performance hotspots with a single click. Operation teams gain full visibility into cluster usage based on users or job types, enabling monitoring of service level agreements (SLAs) and charge-back models to consumers. By profiling Hadoop jobs in production, operations teams can quickly identify the issues, whether they are mis-configured or unbalanced clusters, poorly-coded workloads or unhealthy hosts. Developers, armed with exact detail shared by operations and QA, no longer have to guess at the performance of their code when running at massive scale. “Compuware APM combined with the AWS cloud provides customers with the technical capabilities they need to allow them to focus on their business,” said Terry Hanold, Vice President, Cloud Commerce, AWS. “We’re excited to welcome Compuware into the AWS Marketplace, where customers will be able to now gain the advantage of Compuware APM for Amazon EMR.”   Features and capabilities of Compuware APM solution with Amazon EMR include: ·      Profiling Hadoop jobs in production clusters to see which teams are utilising the cluster and exactly why, to code level, a job takes minutes or hours to run. ·      Automatically identifying performance hotspots in Amazon EMR, such as whether the problem is due to a poor configuration, over-utilised or failed infrastructure, or inefficient code. ·      Eliminating the need to scour log files by identifying the root cause of a job failure in one click. Exceptions, stack traces and logged data are automatically identified by PurePath Technology, showing both where and why failures occur. Deep facts can be easily shared with development to quickly fix issues. “Compuware APM makes application performance management for big data both simple and straightforward across the lifecycle from development to test to production,” said Steve Tack, Vice President of Product Management for Compuware’s APM business unit. “To help customers grappling with this maturing technology where expertise is scarce, Compuware APM for Amazon EMR adds visibility and helps organisations better manage their big data workloads and transactions, enabling them to leap ahead in the analytics race.” Compuware APM for Amazon EMR <http://www.compuware.com/bigdata>  can be easily purchased through the AWS Marketplace <http://cpwr.it/sNnRu> . Compuware APM <http://www.compuware.com/en_us/application-performance-management.html>  is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. To read more about Compuware’s leadership in the APM market, click here <http://www.compuware.com/en_us/application-performance-management/about/leadership.html> . Follow Compuware APM on: ·      Twitter - CompuwareAPM <http://cpwr.it/fMuis> ·      Facebook – CompuwareAPM <http://cpwr.it/fMvM9> ·      About:Performance Blog <http://cpwr.it/fMuZJ> ·      Outage Analyzer <http://cpwr.it/fMwco> Compuware Corporation Compuware is the technology performance company, and we exist solely to help our customers optimise the performance of their most important and innovative technologies—those that drive their businesses forward. Today, more than 7,100 companies, including many of the world’s largest organisations, depend on Compuware and our new generation approach to performance management to do just that.  Learn more at: http://www.compuware.com Compuware Workbench Bridges Tech Silos and Developer Experience Levels to Accelerate Application Delivery 2014-01-16T02:26:00Z compuware-workbench-bridges-tech-silos-and-developer-experience-levels-to-accelerate-application-delivery Compuware Corporation (Nasdaq:CPWR), the technology performance company, has announced new innovations to the Compuware Workbench, a modern, intuitive Eclipse-based mainframe development environment. First released in 2010, the Workbench has quickly evolved into a dynamic solution that's made application development, testing and tuning faster and more efficient for both new and experienced developers across the globe. Updated offerings include significantly more robust data search and editing capabilities, additional debugging support and a code coverage reporting feature. The Workbench has also been more tightly integrated with Compuware APM for Mainframe and the company's other Developer Productivity solutions, dramatically improving the way teams collaborate when resolving application exceptions and performance problems. Developers at all experience levels will benefit from the following enhancements to the Workbench: -- More powerful search and edit capabilities. Compuware has strengthened the Workbench with extensive File-AID search and edit capabilities, significantly reducing the time developers spend finding and editing data.     - File-AID Search. Users can now perform sophisticated data queries and searches across multiple files using selection criteria.     - File-AID Data Editor. New functionality includes:     -   Enhanced "find and replace" within an edit session, with complex Boolean search criteria and multiple field format support.     -   Segmented record support, providing formatted segment edit capabilities, including insertion of new segments.     -   Occurs Depending On (ODO) support, also providing formatted segment edit capabilities.     -   3-line vertical hex that simplifies editing with hex aware cursor advancement. z/OS Unix File Support. File-AID Data Editor now supports browse and edit of files on z/OS UNIX. -- Time-saving Copybook support. TheSlickEdit source code editor, which brings intelligent source code editing to the Workbench, now includes support for mainframe based copybook libraries. This addition gives developers and technicians the ability to better leverage the predictive variable name type-ahead feature by specifying mainframe copybook libraries to be referenced for variable field definitions during an editing session. -- More flexibility when debugging programs. Xpediter/Eclipse now includes cross-LPAR support, which removes the requirement for Xpediter/Eclipse workstation to be directly connected to the LPAR where the program being tested is executing. -- Code Coverage. The sophisticated code coverage reporting capabilities of Xpediter Code Coverage have now been implemented in a new perspective in the Workbench. The graphical interface of the Workbench enables even non-technical users to create reports detailing testing efficiency and risk metrics for COBOL, PL/I, and High Level Assembler programs. The Workbench's deeper integration with Compuware APM for Mainframe and other Developer Productivity solution components helps IT break down the barriers between development, QA and operations teams. New capabilities enable the automated capture of detailed information about application problems so development can more quickly re-create the issue, debug the code and ultimately fix the problem. "IT teams face a number of external and internal pressures to deliver quality multi-platform applications under budget and ahead of schedule. That's a tall order, given today's complex and dynamic IT environment," said Kris Manery, Senior Vice President and General Manager, Compuware Mainframe Solutions. "By further innovating the Compuware Workbench and integrating it with our application performance management solution and our other Developer Productivity solution components, we are taking developer productivity to the next level, enabling more team-to-team collaboration and higher levels of developer proficiency to meet business and end-user demands." About the Compuware Mainframe Solutions Compuware's Mainframe solutions help the world's leading organisations maximise developer productivity, minimise costs and deliver better service. The Solutions are available within the Compuware Workbench, an open development environment that features an intuitive and easy-to-use graphical user interface. Workbench makes common mainframe tasks faster and simpler to perform for both experienced mainframers as well as those new to the mainframe, enabling companies to develop new services faster, more efficiently and with higher quality utilising existing resources. Compuware is the technology performance company, and we exist solely to help our customers optimise the performance of their most important and innovative technologies - those that drive their businesses forward. Today, more than 7,100 companies, including many of the world's largest organisations, depend on Compuware and our new-generation approach to performance management to do just that. Learn more at www.compuware.com. Research Reveals Mobile’s Big Impact on the Mainframe; Trends Prompting Australian CIOs to Re-Examine Performance Management Strategies 2013-12-16T02:58:00Z research-reveals-mobile-s-big-impact-on-the-mainframe-trends-prompting-australian-cios-to-re-examine-performance-management-strategies Compuware Corporation (Nasdaq: CPWR), the technology performance company, today announced the results of a CIO survey* on the impact of new technologies and trends on the mainframe application environment. The survey found mobile technology is increasing complexity, usage and costs of mainframe applications. As a result, companies are finding it more difficult to isolate and fix problems. Nearly 90 percent of Australian CIOs said they are using outdated transaction monitoring practices that don’t provide visibility into how distributed and mainframe applications interact. In addition, IT staff are spending needless time in “war rooms” trying to resolve complex application issues they can’t see, increasing the likelihood that if problems persist, brand reputations -- and bottom lines -- suffer.   “The survey results paint a picture of what IT departments have to cope with on a day-to-day basis,” said Kris Manery, Senior Vice President and General Manager, Mainframe Solutions, Compuware.  “The findings showed that more than half of customer-facing and business-critical applications are dependent on the mainframe. At the same time, 84 percent of CIOs felt distributed application developers are unaware of the impact they have on the mainframe environment. That is cause for concern as a poorly optimised application interacting with the mainframe will drive up MIPS (Million Instructions Per Second) costs unnecessarily. Those costs could be drastically reduced if developers had visibility into how their code was impacting the mainframe.” The mainframe in the new hyper-distributed world: new workloads, new challenges In a related subject, distributed applications are increasing mainframe usage, as well as increasing complexity and risk into the mainframe environment, also making it more difficult to manage. Developers unfamiliar with the mainframe are often not optimising code, causing inefficiencies to creep through. As a result, the computer power needed to deliver applications, or MIPS consumption, is escalating. In addition, IT teams are under more pressure to deliver high-performing applications, as slow-downs or failures directly impact revenue, brand and productivity. The survey revealed many issues, including the following: ·      Over half (56 percent) of enterprise applications call upon the mainframe to complete transactions, yet the majority of distributed application developers today have limited understanding of the mainframe. Many Australian CIOs believe this lack of knowledge is leading to inefficient mainframe access. ·      76 percent of Australian CIOs said mainframe workloads are increasing and becoming more varied. According to their estimates, distributed applications have produced a 51 percent increase in workload over the past five years. ·      92 percent of Australian CIOs believe the complexity of enterprise applications is creating new risks in relation to mainframe application performance. ·      88 percent said new customer-facing applications are accessing the mainframe. Consequently, performance expectations have increased, leading to mounting concerns about lost revenues (68 percent), loss of employee productivity (48 percent) and brand/reputation damage (52 percent).   Fighting new problems with old tools Companies are still using outdated silo-focused methods to monitor performance and are often unaware there is a problem until it starts impacting users. Yet added complexity is making it increasingly difficult to find and isolate the cause of issues, making problem resolution slower, despite added pressure from the business for technology to perform well. The survey addressed these new complexities and how they impact business: ·      88 percent of Australian CIOs think the added complexity of applications working across distributed and mainframe environments is making problem resolution take longer. ·      88 percent of Australian CIOs are being pressured to reduce mean time to resolution on application performance problems. ·      96 percent of Australian companies are still relying on aggregate data or averages to monitor performance of their IT. ·      76 percent have no visibility of the actual end-user experience and 68 percent of companies are often unaware of performance problems until calls start coming in to the help desk. ·      16 percent of Australian CIOs say there is a war room situation in their organisation on a monthly basis; 36 percent having one at least once a week; and eight percent daily. On average, nine people are involved in these war rooms. “New problems require new solutions,” said Manery.  “The interconnected nature of the enterprise application environment needs to be managed in an integrated way. If IT is constantly tied up trying to solve problems, it has a ripple effect across the business, delaying projects and holding back innovation. Over time this makes it harder for businesses to compete and companies lose their competitive edge. Yet by moving from a reactive to a proactive approach to identifying and rectifying performance issues before they turn into problems for end-users, companies can deliver time and resources back to the business to invest in more revenue-generating activities.” *Commissioned by Compuware and conducted by independent research company Vanson Bourne. About Compuware APM for Mainframe Compuware APM for Mainframe is the industry's first and only 24/7 end-to-end performance monitoring solution that traces every transaction from the browser through distributed tiers and deep into the mainframe. Compuware APM for Mainframe unites PurePath for z/OS with Compuware Strobe to provide an exclusive level of visibility into mainframe applications that includes CICS and Java transaction performance with deep root-cause analysis. With unparalleled visibility across the enterprise, organisations can view the impact distributed code has on mainframe workload, enabling them to reduce MIPS and postpone upgrades, speed mean time to resolution and improve customer satisfaction. For more information, visit www.compuware.com/apm4mainframe. Compuware Corporation Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most most visited U.S. web sites.  3 Seconds or Else: Survey Results Shows Mobile Performance May Make or Break Holiday Sales 2013-11-20T02:28:00Z 3-seconds-or-else-survey-results-shows-mobile-performance-may-make-or-break-holiday-sales DETROIT - November 19, 2013 - Compuware Corporation (Nasdaq: CPWR), the technology performance company delivering a new generation of application performance management (APM), today announced results of a new consumer survey conducted online on their behalf by Harris Interactive, revealing substantial adoption of mobile shopping by consumers coming this 2013 holiday season. Download the survey report here <http://cpwr.it/qWZGg> . This year, 49 percent of smartphone and tablet users intend to use their mobile devices to search for and/or buy gifts, and 36 percent plan to do more shopping via their devices this year than last. The findings also show that performance of retailers’ mobile websites and native applications <http://www.compuware.com/en_us/application-performance-management/solutions/ecommerce/overview.html> can have a major impact on bottom line success during peak shopping periods, like Black Friday, Cyber Monday and beyond. The study <http://cpwr.it/qWZGg> surveyed 2,025 U.S. adults age 18 and older, among which 1,191 are smartphone and/or tablet users, in advance of the holiday shopping season. The survey sheds light on what can be seen as increasingly widespread adoption of shopping via mobile devices, and how it can become a must-have investment for retailers if they’re going to keep up with holiday purchasing behaviours. “The rapid shift to mobile shopping may seem like no surprise, but the pace – 66 percent of 18-34 year old smartphone or tablet users saying they will be using their devices to shop on-line this holiday season – has retailers scrambling,” said John Van Siclen, General Manager of Compuware’s APM business unit. “Mobile applications have more variables, like carrier latency, signal strength and battery life to contend with. Also, many mobile applications are simply less mature and less tested than their classic web counter-parts. The winners in the battle for mobile shoppers this holiday season will be those who did the prior-proper planning to assure their mobile applications are ready for the load and are proactively managed with the latest modern performance management technology.” Key findings from the survey highlight the importance of new generation APM: · Mobile Shopping Adoption: 49 percent of smartphone/tablet users intend to use their mobile devices to search for and/or buy gifts this year, with a remarkable 36 percent of users saying they will do more shopping in 2013 via their devices than last year. · Mobile Performance <http://www.compuware.com/en_us/application-performance-management/solutions/mobile/overview.html> is Critical: A resounding 37 percent of smartphone/tablet users will abandon sales to shop elsewhere if a retailer’s mobile site or mobile application doesn’t load within three seconds. The number who will abandon sites rises to 45 percent for smartphone/tablet users aged 18 to 34. One second too long and they’re lost to the competition. · Mobile Generation Leading the Way: The younger the buyer, the more likely he or she is to shop by smartphone or tablet. In fact, 66 percent of “Mobile Generation” (smartphone/tablet users age 18 to 34 years old) will search and/or buy via mobile devices this holiday season and 53 percent will do more holiday shopping this year on their smartphone/tablet this year than last year. · Barrier to Future Sales: Just one disappointed user is all it takes, as 29 percent of smartphone/tablet users who have a poor online shopping experience say they are likely to complain on social media. This means that disappointed users can cause substantial collateral damage to brand reputations through negative commentary and ratings. · Mobile Devices Pose a Complexity Challenge: Retailers need to factor multi-device usage into their online strategies and user experiences, as 36 percent of smartphone and tablet users will use more than one device to search for or purchase gifts this holiday season. So, e-commerce organisations will need to deliver seamless and intuitive experiences across a wide range of device types and mobile browsers. · Native Application Performance Will Be Essential: 34 percent of smartphone/tablet users will be using company-specific native applications this holiday season. This makes complexity challenges difficult as performance needs to be maintained across multiple application versions and platforms created for different devices. The Compuware APM survey <http://cpwr.it/qWZGg> tangibly quantifies how quickly mobile shopping is gaining steam, and the stakes for not putting APM at the centre of retailers’ e-commerce strategies. The importance of performance does not end with the 2013 holiday shopping season. More “rush” events where mobile websites and applications are expected to perform under peak traffic are right around the corner. The Super Bowl, Valentine’s Day, the Winter Olympics and the World Cup are a few upcoming opportunities to win or lose mobile customers. For more information on how APM can make the difference between robust sales or empty shopping carts, visit Compuware APM’s “Maximize the Rush” program here <http://cpwr.it/qPZ30> . Survey Methodology: This survey was conducted online within the United States by Harris Interactive on behalf of Compuware APM from October 14-16, 2013 among 2,025 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact the Compuware APM press contact listed below. Compuware APM <http://www.compuware.com/en_us/application-performance-management.html> is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. Compuware Corporation Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com. ​ Compuware Ranked #1 in Deep Application Transaction Management 2013-11-07T01:10:00Z compuware-ranked-1-in-deep-application-transaction-management Compuware Corporation (Nasdaq: CPWR), the technology performance company delivering a new generation of application performance management (APM), today announced that independent industry analyst firm, Research in Action has recognised Compuware as the #1 vendor globally for Deep Application Transaction Management <http://www.compuware.com/en_us/application-performance-management/products/application-monitoring.html> . According to Research in Action’s market analysis report titled: “The Need for Speed: Research In Action Vendor Selection Matrix - Deep Application Transaction Management,” <http://cpwr.it/qnnC4> which evaluated ten vendors on their strategy and execution capabilities, Compuware ranked above all its competitors in both categories. Offering the overall most balanced solution in the market, Compuware was also found to have the highest customer satisfaction and mindshare of all ten competitors. Download the report here <http://cpwr.it/qnnC4> . “As users grow increasingly mobile and with applications distributed across the enterprise and cloud, it’s becoming more of a challenge to maintain IT service quality,” said Dr. Thomas Mendel Ph.D., Managing Director of Research in Action. “Most enterprises now face the challenge of managing not only their legacy systems, but also a mixed bag of web applications and cloud services, significantly increasing complexity. As a result, IT service managers require the ability to auto-discover performance issues and gain a detailed level of visibility into the real end-user experience. This enables them to monitor performance not only within their own infrastructure, but along the entire application transaction path, from origin to end-user. “Compuware today covers all aspects of the deep application transaction management market extremely well,” Mendel continued. “By enabling customers to choose between SaaS and traditional deployment methods, the outlook for Compuware is positive.” Research in Action defines the APM market as the monitoring and managing of the performance and availability of software applications. It values the market at around $5 billion in software licenses, maintenance and SaaS revenues, with an annual growth rate of between 10-15 percent. In recent years, this market has become crowded, and the term APM has been diluted. As a result, Research in Action has focused on a subset of the APM market, examining solutions that monitor and manage the flow of the application transactions from the application origin to the end-user: Deep Application Transaction Management. “This accolade shows clear recognition of Compuware’s market leadership and long history of innovation, execution and delivery,” said John Van Siclen, General Manager of Compuware’s APM business unit. “Our new generation approach to APM and deep transaction management is setting a new industry standard and fundamentally changing the way that performance is managed. Ultimately, this is great news for Compuware and our customers alike, as we enable them to maximise the return on their investments in enterprise applications.” Compuware APM <http://www.compuware.com/en_us/application-performance-management.html> is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. To read more about Compuware’s leadership in the APM market, click here <http://www.compuware.com/en_us/application-performance-management/about/why-compuware-apm/leadership.html> . Follow Compuware APM on: · Twitter - CompuwareAPM <http://cpwr.it/fMuis> · Facebook – CompuwareAPM <http://cpwr.it/fMvM9> · About:Performance Blog <http://cpwr.it/fMuZJ> · Outage Analyzer <http://cpwr.it/fMwco> Research in Action Vendor Selection Matrix Disclaimer Research In Action GmbH does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. The information contained in this research has been obtained from both enterprise as well as vendor sources believed to be reliable. Research In Action GmbH’s research publications consist of the analysts’ opinions and should not be considered as statements of fact. The opinions expressed are subject to change without further notice. Research In Action GmbH disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Compuware Corporation Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com Compuware APMaaS Simplifies Mobile, Web and Third-Party Problem Resolution with New Zero-Configuration Dashboards 2013-10-11T06:30:00Z compuware-apmaas-simplifies-mobile-web-and-third-party-problem-resolution-with-new-zero-configuration-dashboards-1 Compuware Corporation <http://www.compuware.com/en_us.html> (Nasdaq: CPWR), the technology performance company delivering a new generation of application performance management (APM), today announced the availability of the new Compuware APMaaS <http://www.compuware.com/en_us/application-performance-management/solutions/apmaas/overview.html> Platform. The platform now offers a simplified, zero-configuration user interface for quick time-to-value. Customers are now able to manage mobile, web, and third-party performance, powered by its global third-party service monitoring platform, Outage Analyzer <http://www.outageanalyzer.com> , in a single view. Performance management is now easier and more powerful than ever with the APMaaS platform, resulting in faster problem resolution, increased website uptime and optimized user experience for customers. The breadth of its synthetic monitoring platform - which includes the broadest browser, real user and mobile <http://www.compuware.com/en_us/application-performance-management/products/user-experience-management/synthetic-web-and-mobile/overview.html> coverage on the market - sets Compuware APMaaS apart from other solutions. Additionally, automatic third-party service monitoring takes it far beyond what other synthetic monitoring services offer. “Our customers leverage third-party providers for a variety of strategic reasons including performance optimization, social, web analytics and advertisements,” said Steve Tack, Vice President of Product Management for Compuware’s APM business unit. “Generally, third-party performance is outside the control of IT operations, but they still need visibility into their performance because it impacts the overall user experience. By providing a simple and easy way to automatically identify third-parties and monitor them proactively, companies are able to ensure third-parties are positively supporting the business.” The new generation APMaaS platform now includes: · Zero-Configuration Performance Dashboard: The new performance dashboard delivers instant value to IT operations, application owners, and application support teams from Compuware’s APMaaS Synthetic Monitoring platform via a web interface. It provides a real-time global perspective of performance, availability, alerts, errors and more, including third-party application components. It makes data collected by Compuware’s APMaaS global synthetic monitoring network easy to understand and navigate. · Automatic Third-Party Service Monitoring and Analysis: New third-party service monitoring is powered by the Outage Analyzer <http://www.outageanalyzer.com/> technology platform. Utilizing the collective intelligence of the Compuware APMaaS platform, the analytics engine automatically detects third-party services and analyzes them in real-time for global or regional outages and performance degradations. New with this release is the personalisation of outage information. Compuware APMaaS now automatically identifies which third-party customers are using, what the real-time performance of third-parties is for them, and proactively notifies customers in real-time if a global or regional outage or performance degradation is detected or is affecting them. Compuware APM <http://www.compuware.com/en_us/application-performance-management.html> is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimises and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation. To read more about Compuware’s leadership in the APM market, click here <http://www.compuware.com/en_us/application-performance-management/about/why-compuware-apm/leadership.html> . Follow Compuware APM on: · Twitter - CompuwareAPM <http://cpwr.it/fMuis> · Facebook – CompuwareAPM <http://cpwr.it/fMvM9> · About:Performance Blog <http://cpwr.it/fMuZJ> · Outage Analyzer <http://cpwr.it/fMwco> Compuware Corporation Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com. ENDS