The PRWIRE Press Releases https:// 2017-08-07T23:57:10Z DIMENSION DATA UNVEILS DIGITAL ENTERPRISE CAPABILITY MATURITY MODEL TO HELP BUSINESSES NAVIGATE THE ‘EXPONENTIAL DIGITAL SOCIAL WORLD’ 2017-08-07T23:57:10Z dimension-data-unveils-digital-enterprise-capability-maturity-model-to-help-businesses-navigate-the-exponential-digital-social-world Sydney, Australia – 8 August 2017 – Dimension Data, the USD 7.4 billion global ICT solutions and services provider, has launched a first-of-its-kind model to enable businesses to assess their digital enterprise capability and create an effective roadmap for its digital transformation. Contained within a new e-book providing executive guidance, titled The Exponential Digital Social World and authored by Dimension Data Australia Chief Technology Officer, Debra Bordignon, the Dimension Data Digital Enterprise Capability Maturity Model guides organisations on how to audit and assess their current digital capabilities, define their target state, conduct benchmarking, and map a clear pathway of transition for their business and stakeholders. The framework can also be used to construct digital balance sheet reporting. Ms Bordignon said leaders across all industries lack tools and models for a cohesive strategy and execution, and so approaches are often piecemeal, falling short of what is required to flourish in the digital social era. For organisations with an analogue heritage, Ms Bordignon said it is critical to master the shifts in stakeholder expectations, generational changes, business models and advancing technology. “IT leaders are scrambling to understand which strategic assets and capabilities they need to bridge analogue and digital worlds. They want to know how to take the culture and business models associated with dynamic start-ups and bring them into mature enterprises,” said Ms Bordignon. “Naturally, organisations want to protect their existing assets, but as the drivers of value change, they need to re-evaluate portfolios against a 21st century digital balance sheet.” The Dimension Data digital balance sheet is based on analysis of the transformation projects carried out by the company’s S&P500 clients, the Government sector, education, not-for-profit and public health sectors. The balance sheet represents seven top level strategic capabilities driving business value – stakeholder experience, information value, portfolio development, smarter processes, business models, people and culture, and technology fabric. Across each capability, Dimension Data proposes five maturity levels which extend the balance sheet into the digital enterprise capability maturity model. Dimension Data has been actively applying this model with its clients with promising results. For Ms Bordignon, the first step towards a successful digital transformation is making organisations ‘platformed’ for success – ensuring they are ready to connect their people, machines and data to successfully leverage the technological shifts that are re-shaping business, government and society, and playing out in our homes, schools, hospitals, cars, shopping centres and factories. “Our lives at work, at home, and socially are forever changed by the ubiquitous digital atmosphere,” said Ms Bordignon. “A successful digital transformation agenda reflects this understanding and pushes the business to look to the ‘beyond’ horizon of innovation. “To achieve this, organisations must focus on four groups of technologies we believe are nearing exponential breakthroughs and will be the most impactful in the next five years – artificial intelligence and robotics; virtual and augmented reality, and the human/machine interface; nanotechnology and 3D/4D printing; and cybersecurity and blockchain.” Click here to download Dimension Data’s The Exponential Digital Social World e-Book. -ENDS- Twitter: @dimensiondata LinkedIn: Dimension Data About Dimension Data Dimension Data believes technology helps organisations achieve great things. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, digital workplace, and cybersecurity. With a turnover of USD 7.4 billion, offices in more than 50 countries, and more than 30,000 employees, we deliver wherever our clients are at every stage of their technology journeys. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, which organises the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka. Visit us at Dimension Data Keeping Families Close at Ronald McDonald House South Brisbane 2017-07-11T01:29:54Z dimension-data-keeping-families-close-at-ronald-mcdonald-house-south-brisbane Brisbane, Australia – 11 July 2017 – Dimension Data, the USD 7.5 billion global ICT services and solutions provider, has delivered an advanced communications system to support families staying in the new Ronald McDonald House South East Queensland’s (RMH SEQ) South Brisbane House. Families are now enjoying the benefit of a secure, connected facility, with streamlined check-in and check-out processes, 24-hour security for families and RMH SEQ staff, and all of the necessary technology to run the operation of the charity. RMH SEQ provides safe, affordable accommodation for regional and rural families of seriously ill or injured children being treated at specialist hospitals in Brisbane or on the Gold Coast. The charity helps support families through the physical, emotional and financial stress that often accompanies serious childhood illnesses and medical procedures. It also gives parents the chance to connect with other families in similar situations. The facility is located directly across the road from Lady Cilento Children’s Hospital and Mater Mothers’ Hospital. It was built in direct response to demand, with 600 families turned away during 2013 because the existing Houses did not have enough space. “That’s when we started planning this Ronald McDonald House,” explains Christopher Macaulay, RMH SEQ Chief Executive Officer. His chief concern was to make sure that the high levels of service and intimacy provided in other, smaller Ronald McDonald Houses, were also available in the new building, which would be the largest Ronald McDonald House in Australia, with 70 accommodation rooms and recreation spaces spread over 10 floors. Staff also needed to be able to check families in and out quickly, get important messages to guests, and have access to a secure workplace, 24 hours a day. “With the builders and contractors, we were working to understand the necessary backbone for this unique type of facility. We did not have a great deal of money to spend on the information and communications technology (ICT) element but realised that our requirement was going to be a lot bigger than we had first thought.” At this stage, RMH SEQ brought in Dimension Data to help. “We told them our ideas and goals and it immediately became clear we had not sufficiently budgeted for it – IT is not our speciality – we were well short. Dimension Data didn’t walk away from the challenge, but became a trusted partner, bringing a huge amount of talent to the project, which for us was always about families and how to create a better experience for their stay.” “We needed everything – Internet, phones, computers to be able to run the House – and then we needed technology like TVs and games to entertain our families and make life as connected and normal as it can be. The whole purpose of connecting the building is to make sure people are not isolated in their rooms but to go downstairs to the communal areas to meet other people and support each other. So it's very different to a hotel.” “We knew we needed to do something amazing for them, to provide them with a state-of-the art home away from home for families in need,” says Steve Nola, Chief Executive Officer, Dimension Data Australia. “Our Brisbane team set about creating a network that was secure, that would run their security systems, provide wired and wireless connectivity and IP telephony for staff and guests. We were also keen to provide them with an infrastructure that was future-proof and able to support the business for many years to come.” “Cisco jumped at the opportunity to support the Ronald McDonald House, to make a difference by providing expertise and technology with Dimension Data,” explains Michael Reid, Cisco Queensland State Manager. “Cisco’s technology forms the platform that enables the RMH staff, families, patients and guests to communicate, as well as the building itself. Ultimately, we’re enabling more families to access the fantastic services that the RMH now has to offer.” Dimension Data also supplied video, negotiated discounts from other vendors and donated staff time to do the racking, stacking and fit-out. This included a top floor equipped with facilities that can be used for business meetings or family movie nights as required. “This looks after our partnerships because without the partnerships, we couldn't do what we need to do with the families,” says Macaulay. The solution includes: Secure wireless technology with BYOD and seamless guest access built in. Office space and connectivity to support family members who are working remotely. Access card system that lets people swipe in and out so staff are aware of exactly who is in the building at any time. Fire systems connected to the hospital on each level of the building. Unified communications services providing a basis for all telephony services but also allowing for further services in the future such as secure messaging integration with other platforms. Audio-visual technology for in-room TV services and meeting room services used to communicate important messages and various house activities such as morning teas and kids club. A duress alarm service integration for a link to hospital services for children and families should a crisis occur. Secure wired technology throughout the building and between the current RMH installations and application services in the cloud. In 2015, 1,620 families stayed at Ronald McDonald House South East Queensland. Occupancy rates at the new facility are running at around 85 per cent although there are nights when the House is at capacity. About Dimension Data Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 58 countries, and 31,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, which owns the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka. Visit us at For further information: Julie Carlill Dorothy Kennedy Corporate Communications Manager Watterson Marketing Communications Tel: +61 406 272 187 Tel: +61 2 9929 7533 Email: Email: Dimension Data Launches Endpoint Lifecycle Management Services 2017-06-13T00:01:11Z dimension-data-launches-endpoint-lifecycle-management-services Sydney – 13 June 2017 – Dimension Data today launched a set of endpoint lifecycle management services and dedicated Apple practice to help companies deliver an anywhere, anytime mobile experience for apps, voice, and collaboration on iOS devices. Leveraging Dimension Data’s global footprint, the new service simplifies the secure deployment and management of iOS devices around the world so users can seamlessly access corporate apps and data across Mac, iPad, iPhone and Apple Watch. The offerings address configuration, control, support, and security, and will include world-class support from installation throughout the life of the product, allowing companies to meet corporate compliance requirements. Dimension Data will also establish a dedicated Apple practice focused on delivering strategic consulting, implementation, full management, and support for a wide range of enterprise solutions such as Cisco video and collaboration solutions on iOS. Apple and Cisco have already been working together to optimise iOS devices and apps on Cisco networks. “We understand that our clients need a strategic approach to mobility - one that merges the world’s best user experience through Apple devices with full enterprise capabilities,” said Joe Manuele, Dimension Data Group Executive, Customer Experience and Collaboration. “As a global systems integration partner for Apple, our services and dedicated practice will free companies from integration and management complexities so they can focus on their business and unleash the full potential of the mobile enterprise.” Dimension Data’s Apple practice will include a worldwide team of network and systems engineers, client service and support teams, and will have the full guidance and support of Apple’s experts. Other Dimension Data enterprise mobility services will include resale, configuration, provisioning, logistics, and help desk support. Ongoing device management for a wide range of functions will also be provided from application provisioning and reporting to device repair and mobility analytics. Dimension Data will also open a Centre of Excellence (CoE) in the U.S. designed to showcase Apple products and demonstrate Apple and Cisco solutions, as well as highlight how Apple products can be managed and maintained through Dimension Data’s endpoint lifecycle management solutions. Additional CoE locations will open as part of a phased rollout globally. -ENDS- Founded in 1983, Dimension Data plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group. Visit us at Governnment joins the Finance Sector at the top of the cyber attack list 2017-05-09T05:46:43Z governnment-joins-the-finance-sector-at-the-top-of-the-cyber-attack-list Sydney, Australia – 8 May 2017 – New research reveals that cyberattacks on the government sector doubled in 2016, hiking to 14 per cent from seven per cent of all cybersecurity attacks in 2015. Attacks on the finance sector also rose dramatically from just three per cent in 2015 to 14 per cent of all attacks in 2016.    The manufacturing sector came in at third place at 13 per cent, while the retail sector, which topped the list of all cybersecurity attacks on all sectors in 2015 moved down into fourth place (11 per cent). This is according to the Executive’s Guide to the NTT Security 2017 Global Threat Intelligence Report  which was compiled from data collected by NTT Security and other NTT operating companies including Dimension Data, from the networks of 10,000 clients across five continents, 3.5 trillion security logs, 6.2 billion attempted attacks, and global honeypots¹ and sandboxes² located in over 100 different countries. The report pinpoints a number of global geo-political events which could have contributed to the government sector being a cybersecurity attack target. These include:   the US Presidential election campaign; a new US administration with a more aggressive stance toward China and North Korea; China adopting a more aggressive policy stance in securing its vital ‘core interests’; US and European Union-led economic sanctions against Russia; Russian state-sponsored actors continuing cyber operations against Western targets; growing negative sentiment in the Middle East against the West’s aggression towards Syria.   Matthew Gyde, Dimension Data’s Group Executive – Security said, “Governments all over the world are constantly under the threat of sophisticated attacks launched by rival nation-states, terrorist groups, hacktivists, and cyber criminals. That’s because government agencies hold vast amounts of sensitive information – from personnel records, budgetary data, and sensitive communications, to intelligence findings. What’s interesting is that this year we saw numerous incidents involving insider threats.”   Commenting on the financial services industry, Mark Thomas, Dimension Data’s Group Cybersecurity Strategist, said, “The ongoing attacks in the financial services industry are no surprise. These organisations have large amounts of digital assets and sensitive customer data. Gaining access to them enables cybercriminals to monetise personally identifiable information and credit card data in the underground economy.”   Other highlights in the report include:   63 per cent of all cyberattacks originated from IP addresses in the US, followed by the UK (four per cent), and China (three per cent). The US is the predominant location of cloud-hosted infrastructure globally. Threat actors often utilise public cloud to orchestrate attacks due to the low cost and stability of this infrastructure.   The Internet of Things (IoT) and operating technology (OT) devices must be considered as both a potential source and target of attack. Of the IoT attacks detected in 2016, some 66 per cent were attempting to discover specific devices such as a particular model of video camera, three per cent were seeking a web server or other type of server, while two per cent were attempting to attack a database.   The top cybersecurity threats facing digital businesses are phishing, social engineering, and ransomware; business email compromise; IoT and distributed-denial-of-service (DDoS) attacks; and attacks targeting end-users.   Click here to download the Executive’s Guide to the 2017 Global Threat Intelligence Report.   ¹Honeypots: systems built as lures, specifically built to attract attackers, and gather information from cyberattacks directed  against the honeypots.² Sandbox: a testing environment that isolates untested code changes and outright experimentation from the production environment or repository, in the context of software development including Web development and revision control.About Dimension Data Dimension Data harnesses the transformative power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we focus on digital infrastructure, hybrid cloud, workspaces for tomorrow, cybersecurity, and network as the platform. With a turnover of USD 7.5 billion and offices in 58 countries, we deliver services wherever our clients are, at every stage of their technology journey. Accelerate your ambition. Go to For further information: Julie Carlill Corporate Communications Manager                                         Tel: +61 407 262 187                                                               Email:   Customer Experience - The Uncomfortable Truth 2017-04-05T00:56:31Z customer-experience-the-uncomfortable-truth Sydney, Australia, 5 April 2017– Organisations around the world are failing to implement effective digital strategies. As a result, their customer experience (CX) solutions are becoming disjointed, and digital is not displacing traditional phone interactions at the speed that their customers are demanding. That’s according to new research published today by Dimension Data in the 20th anniversary edition of its Global Customer Experience Benchmarking Report.¹ This year, 1,351 organisations across 80 countries in Asia Pacific, the Americas, Middle East & Africa, and Europe contributed to the research. This number included 200 Australian respondents. Less than 10² per cent of organisations overall, and just six per cent of Australian respondents, said they had an optimised strategy for digital business in place, while over half (51 per cent) reported they don’t have a plan at all, or are at best, in the process of developing one. In Australia, this figure was even higher, at 55 per cent. Improving customer experience (CX) is the top driver for digital transformation, both globally and in Australia, followed by customer demands for digital. More than 84 per cent of organisations can evidence an uplift in revenue as a result of improved CX, while 79 per cent report cost savings. In Australia, 82 per cent of organisations reported an uplift in revenue, while 78 per cent reported cost savings. Yet, just 36 per cent of respondents – and only 28 per cent of respondents in Australia – have appointed a board-level executive who is responsible for customer experiences. Organisational disconnects mean digital solution functionality is not meeting customer requirements. Instead, high performing companies that have committed to the opportunity created by the digital revolution are outpacing established market leaders. The research shows top quartile organisations are performing up to ten times better than their counterparts. Joe Manuele, Dimension Data’s Group Executive, CX and Collaboration said: “The world has formed a digital skin and business, service, technology and commercial models have changed forever. However, organisations are strategically challenged to keep pace with customer behaviour.” Manuele adds that the absence of a connected digital strategy means that even when digital solutions are available, the customer is frequently not even aware of their existence. “The digital dilemma is deepening, and organisations need to choose a path between digital crisis or redemption.” Meanwhile, emerging CX robotics is also creating a new reality. Virtual assistants (ie. chat bots) were voted the top channel growth focus for 2017, and IoT deployments are set to double. It demands a new approach. Michael Slip, Dimension Data Australia’s General Manager, CX and Collaboration, said: “Pioneers of the digital age have reimagined business models and processes that have changed customer behaviour, and the choices organisations make with their CX and digital strategies will define the future success of their organisations.” Michael Slip, Dimension Data Australia’s General Manager, CX and Collaboration, said: “Pioneers of the digital age have reimagined business models and processes that have changed customer behaviour, and the choices organisations make with their CX and digital strategies will define the future success of their organisation.” Other interesting Australian highlights in the 2017 Global CX Benchmarking Report are: CX was voted by 82 per cent of Australian participants as a competitive differentiator, and is the number one most important strategic indicator of performance. 81 per cent of Australian research participants forecast increases in assisted-service volumes; 71 per cent a rise in fully automated digital contacts; and 59 per cent anticipate overall interactions to grow. Customers have a choice of nine channels with which to engage with organisations - now the norm in organisations. This number will rise to 11 by 2018. Connected customer journeys via omnichannel (integrated) solutions is the top technology trend for 2017. Omnichannel solutions, alongside customer analytics, was listed as the top factors to reshape CX capability in the next five years. Sheila McGee-Smith of McGee-Smith Analytics, L.L.C said: “The annual release of the Dimension Data Global CX Benchmarking Report is a highly-anticipated event in the customer experience world. For 20 years now, it has offered the definitive global view of how technology is changing CX for both customers and companies. With the current explosion of devices and interaction channels, its insights are more valuable than ever for companies seeking to understand how to plan their next CX moves.” Click here to download a summary of the 2017 Global CX Benchmarking Report. ¹previously known as the Global Contact Centre Benchmarking Report ²percentages rounded to the nearest decimal point -ENDS- About Dimension Data Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 58 countries, and 31,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, which owns the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka. Visit us at Dimension Data Launches Managed Cloud Services for Microsoft in Australia 2016-12-14T01:24:32Z dimension-data-launches-managed-cloud-services-for-microsoft-in-australia Sydney, Australia – 14 December 2016 – Dimension Data, the USD7.5 billion global ICT services and solutions provider, today announced its Managed Cloud Services for Microsoft offering is available to the Australian market. As the shift to digital enterprises continues, the new solution – which incorporates the Ceryx platform – provides organisations with a cloud-based managed service for Microsoft Exchange, SharePoint, Skype for Business, and Office 365. Ceryx was acquired by Dimension Data in April this year. Supporting demand for agility, the solution can be deployed in the public cloud, on premises, in a private cloud or as a hybrid model. Combined with its planning and deployment services, Dimension Data is now able to provide its clients with a complete end-to-end managed service, with the added benefit of being able to meet client-specific security and compliance requirements. According to Ed Phillips, General Manager of Dimension Data’s End-User Computing business, managing hybrid enterprise requirements can be so complex that part of that support must be automated or businesses may not realise the full cost-saving benefits possible through hybrid cloud.  “Our Managed Cloud Services for Microsoft solution now enables management and automation of Office 365 that helps clients accelerate the use of the suite of Microsoft services, while helping to provide a greater end-user experience to their workforce,” he said. “For example, Dimension Data’s Cloud Control – a toolset within Dimension Data’s Managed Cloud Services for Microsoft – is an administrative platform and portal that enables help desk staff to perform tasks to resolve issues that would normally require escalation to second-or third-level administrators, potentially significantly reducing operational costs by as much as 60 per cent within some organisations, and improving client satisfaction.” Sharon Schoenborn, Office Director, Microsoft Australia, said the Dimension Data service enhances the advanced security features in Office 365 and assists in accelerated adoption. “Dimension Data’s Managed Cloud Services for Microsoft platform complements the new security and real-time threat detection capabilities of Office 365, and provides an additional control and management layer around the hybrid environment through visibility and access management,” Schoenborn said. “The NTT/Dimension Data and Microsoft security centres also share live threat analysis data from our networks to provide the latest insights.” Phillips said Dimension Data Australia will play a major role globally in creating new toolsets and applications for the Microsoft managed service. “Australia is the home of one of our global R&D hubs,” said Phillips. “Our development team in Sydney specialises in Microsoft and will play a big part in evolving the solution roadmap. “This local expertise, combined with our deep knowledge of the Microsoft environment and our cloud platform and management tools, means we’re very excited about Managed Cloud Services for Microsoft in this market.” -ENDS- *Microsoft’s “Office 365" refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services). For further information: Hannah Watterson Watterson Marketing Communications Tel: +61 2 9929 7533 Email:   Mobile Workspaces are not Ready for the Cyber threats of Tomorrow 2016-10-13T01:09:06Z mobile-workspaces-are-not-ready-for-the-cyber-threats-of-tomorrow SYDNEY – 13 October - Dimension Data, the USD7.5 billion global ICT solutions and services provider, today published a white paper¹ that examines the need for organisations to transform in order to allow employees to work in more mobile workspaces. In fact, enterprises that fail to offer employees a flexible, autonomous, and creative work environment are at risk of not attracting and retaining next-generation talent. However, most workspaces are not ready for the cyber threats of tomorrow.  Called Securing Workspaces for Tomorrow, the white paper explores the topic of how employees across the globe are already demanding a more mobile workplace, with the flexibility to work from anywhere, any time, on any device, in order to become more productive and achieve work-life balance. “But,” warns Matthew Gyde, Dimension Data Group Executive – Security, “because mobile users access the Internet on the go, they’re more vulnerable to attacks as they may not have the same level of security as within the office perimeter.” Today, the average user utilises four devices per day, and this is predicted to increase to five connected devices in the next four years.²  By 2020, up to 1.55 billion people will be responsible for work that does not confine them to a desk.³  It’s predicted that by 2025, the global workforce will hit 3.85 billion, of which 50% of employees will be tech savvy millennials who regard work-life balance as ‘highly important’ when evaluating job opportunities. Tony Walt, Dimension Data Group Executive – End-user Computing says, “A functional mobile workforce allows employees to access corporate applications and data from anywhere, be it working in the headquarters or branch office, co-located with another office tenant, on-site at a client’s premises, at home, or while travelling. This increase in fluid collaboration will lead to innovation, and help organisations to secure a competitive advantage. As a result, mobility is not just a preference but a necessity which will inadvertently introduce complexity as it relates to maintaining the integrity of the ‘secured workspace for tomorrow’.” Gyde cites a sales representative as a good example. “A sales representative using a mobile device such as an iPad or a mobile phone, could unknowingly access a malicious link using an unsecured wireless network resulting in the download of ransomware encrypting his files hours before a client presentation.” As more enterprises aspire to create future workspaces and harness the benefits of a mobile workforce that leverage cloud platforms, there’s is a greater need than ever before to implement appropriate measures to secure data, infrastructures, applications and users wherever they may reside. The devices, environment, applications, emerging technologies all connect to the Internet, potentially opening up avenues for cyber criminals to exploit the vulnerabilities of the new workspace. “While the mobile endpoint is a potential game changer for businesses, it exposes mobile workers to security risks and vulnerabilities, as they’re not protected by enterprise-grade security. What’s more, companies are increasingly permitting personal devices - or bring your own device (BYOD) - into the workplace, increasing the risk of data leakage due to the lack of control or visibility into personal devices, or access to the business network if the device is lost or stolen,” adds Gyde. Other highlights in the Securing Workspaces for Tomorrow white paper include:   Smart offices: the Internet of Things brings the Internet of Threats: The IoT-enabled workspaces for the future deliver a degree of control and customisation that was not achievable in the past. The office environment is seeing a greater use of CCTVs, as well as smart devices for door locks to lighting, with users controlling them via smartphones and smart hubs. However, these smart devices and their hubs could be more susceptible to cyber attacks, as they are typically designed with only basic security features. Cyberattacks are mostly undetected: they’re often hiding in encrypted HTTPS traffic, or in legitimate files such as word and PDF documents. End users are identified as the weakest link and an internal threat: 54 per cent of security professionals worldwide view phishing / social engineering as one of the two most common threat techniques. Cyber criminals could target Software-as-a-Service (SaaS) platforms: if data in transmission to the cloud is intercepted or residing in the cloud without proper encryption, it becomes an instant gold mine waiting for its discoverers. Blocking threats through context-aware security analytics: Context-aware security analytics can be used to quickly detect a broad range of advanced attacks such as volumetric DDoS, zero-day malware, and insider threats.  Along with continuous lateral monitoring across enterprise networks with user, device and application awareness, the solution accelerates incident response, improves forensic investigations and reduces enterprise risk.   Visit or Click here to download the Securing Workspaces for Tomorrow white paper.¹  Dimension Data commissioned Frost and Sullivan to research and compile the Securing Workspaces for Tomorrow white paper ²   Frost & Sullivan report named "The Global Future of Work—The Future Place and  Structure of Work ", published December 2015.  ³  Frost & Sullivan report named "The Global Future of Work - The Future Labor Force", published June 2015     Dorothy Kennedy | Senior Consultant Watterson Marketing Communications Phone +61 2 9929 7533 | Mob +61 451 692 989 Email Dimension Data Named to CIOReview's 20 Most Promising IT Infrastructure Solution Providers 2016 2016-09-14T05:04:51Z dimension-data-named-to-cioreview-s-20-most-promising-it-infrastructure-solution-providers-2016 13 September 2016 – Sydney, Australia - Dimension Data, the US$ 7.5 billion global solutions and services provider, today announced that it has earned a place in the annual ranking list of leading publication CIOReview as one of the 20 Most Promising IT Infrastructure Solution Providers 2016. “Dimension Data is on a mission to be the global Managed Services Provider of choice for end-to-end, cloud-based enterprise applications and workloads,” said Jeevan George, Managing Editor of CIOReview. “Today, we are happy to announce Dimension Data as one among the 20 Most Promising IT Infrastructure Solution Providers 2016.” As Enterprise IT organisations reassess their business strategies based on an increasingly digital world, Dimension Data has been guiding its clients’ digital transformation journeys by supporting their existing on-premises workloads and environments, as well as helping them transition to a new hybrid environment through a services-led approach. “We see our clients wanting to embrace new business strategies for an increasingly digital world, with CIOs and Enterprise IT organisations leading their transformation to hybrid IT,” said Gerard Florian, Chief Strategy Officer for Dimension Data’s ITaaS Service Unit. “A hybrid IT approach enables organisations to be more flexible, agile, and find ways to deliver new applications and solutions much quicker, and also be more responsive.” Dimension Data empowers its clients with multiple service offerings and managed services choices spanning application services, networking, data centres, security, backup and disaster recovery, outsourcing and hosting, along with a full complement of consulting and professional services. While the company’s vision is positioned around a complementary portfolio of managed services that centres around Infrastructure as a Service (IaaS), cloud is at the core and driving digital transformation. “Our approach is supported by a number of application centric, managed services plays,” said Florian. “No matter where our client is on their digital transformation journey, the moment they engage with Dimension Data and our services-led approach, we become their trusted guide to hybrid IT.” About CIOReview Published from Fremont, California, CIOReview is a print magazine that explores and understands the plethora of ways adopted by firms to execute the smooth functioning of their businesses. A distinguished panel comprising of CEOs, CIOs, IT VPs including CIOReview editorial board finalized the “20 Most Promising IT Infrastructure Solution Providers 2016” in the U.S. and shortlisted the best vendors and consultants. For more info: About Dimension Data Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 58 countries, and 31,000 employees, we deliver wherever our clients are, at every stage of their technology journey. Go to For further information Julie Carlill Dimension Data Holdings plc Tel : +61 2 8249 5155 Dimension Data and Deakin University join forces in Cyber Security Incubator 2016-09-01T10:49:23Z dimension-data-and-deakin-university-join-forces-in-cyber-security-incubator MELBOURNE, AUSTRALIA, 1 September, 2016 - Dimension Data, the USD$7.5 billion global ICT solutions and services provider, and Victoria’s Deakin University have announced they will open a cyber security incubator at the University’s Waurn Ponds campus, to accelerate the development of unique cyber security solutions and intellectual property. Bolstered by funding from the Victorian Government’s LaunchVic start-up initiative announced earlier this week, the project also addresses the burgeoning skills shortage in the Australian cyber security industry. “Dimension Data and Deakin University have been working closely for years, with Dimension Data providing student scholarships, as well as being a key technology partner of the University,” said Duncan Brown, Director of Services, Dimension Data Australia. “More recently our shared passion for fostering collaboration to drive real outcomes in today’s digital economy, and our collective expertise, led us to realise that together we could enable a step-change for cyber security in Australia.” With the demand for computer security experts expected to grow by more than 20 per cent over the next five years, Dimension Data and Deakin University believe a collaborative approach among industry, Government and universities is the best way to meet this potential shortfall and build critical national cyber resilience. “The Federal Government’s own Cyber Security Strategy has said it is imperative for Australia that we train more cyber security professionals if we are to succeed in the connected world,” said Brown. “The grant from the Victorian Government will be fundamental in helping us to establish the incubator and achieve our objectives.” Professor Peter Hodgson, Deputy Vice-Chancellor (Research), Deakin University, said Dimension Data had become a key partner to Deakin University in developing both teaching and work-integrated learning placements, and was now taking the next step to develop a unique platform for collaboration and entrepreneurship. “Our partnership with Dimension Data is really important as we can obtain direct knowledge of the needs of industry and quickly tailor our research to match these,” Professor Hodgson said. “To be effective and make the leap across the so-called valley of death, start-ups need strong mentoring from those who have done it. This partnership with Dimension Data provides this support as well as a focus for our students and staff.” On Monday the Victorian Government unveiled the first round allocation of $6.5 million in grants from the LaunchVic start-up initiative, which included funding for 18 projects. “We want Victoria to be the location of choice for start-ups worldwide and LaunchVic is making it happen. These projects will help young companies and ideas to create jobs and industries that will support Victoria for decades to come,” said Philip Dalidakis, Victoria’s Minister for Small Business, Innovation and Trade. Dimension Data will provide access to cyber security professionals, a cloud-based development platform and go-to-market business expertise for start-ups and new projects within the incubator. Deakin University will provide facilities and make its research available to the start-ups. -ENDS- For further information: Cara Klein Rebecca Tucker National Marketing Manager, Media and Corporate Affairs Manager, Dimension Data Deakin University Tel: +61 450 308 765 Tel: +61 3 5227 8568 Email: Email: About Dimension Data Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 58 countries, and 31,000 employees, we deliver wherever our clients are, at every stage of their technology journey. Go to About Deakin With internationally recognised quality of research and teaching, Deakin is ranked 214 in the prestigious Academic Ranking of World Universities (ARWU) putting the University in the top two per cent in the world. Through its LIVE the future agenda, Deakin aims to build the jobs of the future, using the opportunities of the digital age to widen access to education and make a difference to the communities it serves. Deakin has a longstanding record for its use of cutting-edge information technology while providing highly personalised experiences, whether in the cloud on Deakin's media-rich campuses or through a combination of cloud and campus learning. Deakin has over 53,000 students, with almost a quarter choosing to study wholly in the cloud. Dimension5 announces D5 Scholarships winners! 2016-08-25T02:17:47Z dimension5-announces-d5-scholarships-winners Melbourne, Australia – Dimension - a joint initiative of Creative Universe and Dimension Data to promote entrepreneurship and innovation, is pleased to announce the winners of its recent scholarship contest for young and emerging social enterprises. From a large field of excellent applicants, four entrepreneurs have been granted a year’s membership and benefits. The winners are: Concrete Exodus: Joel de Ross ‘Conservation through habitation’. Concrete Exodus aims to help indigenous people of Borneo reconnect with their ancestral land through a re-imagined village, all planned and co-ordinated remotely using Virtual Reality. Scriptwise: Bee Ismail ScriptWise aims to provide national leadership around the issue of prescription medication misuse and overdose, build and facilitate partnerships with key stakeholders in changing behaviours and attitudes to prevent prescription medication misuse, addiction and overdose in Australia. ScriptWise aims to reduce the number of medication errors and overdose fatalities through prevention and education in the next three to five years. I-Nspire: George Wilson I-Nspire strives to provide the forum, tools and inspiration for all individuals to unite in a collective bid to solve the social, economic and health related issues of the current and emerging world. Through online crowd funding, public interaction and educative media, I-Nspire empowers others to take an active involvement in our philanthropic movement as we commit to, and act upon, innovative projects that drive our revolutionary campaign for positive change. Purposeful: Mike Davis Purposeful is a ‘social impact advisory’, created with the purpose of empowering business to solve social, health and environmental problems through social impact strategy and planning. Purposeful works with business and interested organisations to identify shared value opportunities to partner with and fund the not-for-profit and social enterprise sector organisations and initiatives that deliver strong social impact and value. We also look forward to announcing other Scholarship winners soon, including the UTS MBAe Social Innovation Scholarship due to be awarded in early 2017. About Dimension Dimension⁵ is a joint initiative of Creative Universe and Dimension Data. Dimension⁵ is a new, creative co-working space that promotes ‘positive human collisions’, sparks innovation and entrepreneurship across technology, start-ups, business and social enterprises. We aim to spark innovation and entrepreneurship through having a vibrant, diverse and inclusive community, inspirational events and mentoring opportunities. To take a tour and find out more about Dimension⁵and the Scholarship winners, please contact Peter Kamper on or 03 8679 6006. This is a space in which to go above and beyond, where anything is possible. Memberships at Dimension5 start from $425 per month and include invitations to regular community events such as brainstorm breakfasts, pitch nights, guest speakers, mentoring programs and yoga classes. Media interviews, photos and enquiries: Dorothy Kennedy, 02 9929 7533 - Alrick Pagnon, 03 8679 6000 - - ENDS - Australian Microsoft Learning Partner DDLS win the global 2016 Microsoft Learning Partner Award 2016-06-01T02:35:45Z australian-microsoft-learning-partner-ddls-win-the-global-2016-microsoft-learning-partner-award Sydney, Australia — 1st June 2016 — Australian Microsoft Gold Learning Partner, DDLS today announced it has won the 2016 Microsoft Learning Partner Award. The training company was honoured to be selected among a global field of more than 2,500 entrants from 119 countries worldwide. DDLS was recognised for providing outstanding solutions and services for learning solutions.   The Microsoft Partner of the Year Awards recognises Microsoft partners that have developed and delivered exceptional Microsoft-based solutions during the past year. The Learning Partner of the Year Award is designed to recognise the global partner who has demonstrated excellence in the design and delivery of a high impact training solution.    As the leading IT training organisation in Australia, DDLS plays a critical role in enabling the evolution of skills in the Australian IT community. Employing the country’s largest community of Microsoft Certified trainers, DDLS provides a 360-degree learning view of the Microsoft technology stack and is able to advise on and deliver highly relevant training and certification.   Gary Duffield, Director of Strategic Alliances for DDLS commented “This is a huge achievement for DDLS. To be recognised on the world stage for delivering a world class training solution is testament to the hard work of our team and the designing, building and delivery that went into our solution. The DDLS entry involved a project for a Government Department that required expertise in building custom solutions that incorporated a post course assessment and required our Microsoft Certified Trainers to deliver the solution, often in tough conditions on client sites away from their home and families.  We’ve had trainers up in Darwin, down in Perth and all points in-between.  We have had to work out new ways to deliver content and new ways to access the labs. It’s a great achievement.”   Microsoft Australia Managing Director, Pip Marlow commented “These awards represent the best and brightest of our partners on a global stage who are working every day to help transform Australian businesses with Microsoft technology. Congratulations to all of the winners this year for this incredible achievement. It’s great to see such powerful examples of innovative excellence in our partner community.” DDLS Senior Leadership team members Chris Austin, Mike Devitt and Gary Duffield will be attending WPC in Toronto in July to collect the award.  About DDLS DDLS is Australia's leading, trusted training partner offering learning solutions across IT, process management and professional development. We design, develop and deliver innovative learning solutions from certification through to customised learning programs to enable our clients to confidently deploy technology and effectively manage processes and people for their business growth and success. DDLS has learning centres in Sydney, Melbourne, Brisbane, Perth, Canberra and Adelaide. For more information, call 1800 U-LEARN or email  ELLUCIAN AND DIMENSION DATA ANNOUNCE EXCLUSIVE AUSTRALIAN PARTNERSHIP 2016-05-26T00:39:44Z ellucian-and-dimension-data-announce-exclusive-australian-partnership Sydney, Australia, Thursday 26 May 2016 –  Ellucian, the leading global provider for higher education software and services, and Dimension Data Australia, a subsidiary of the USD $7.5 billion global ICT solutions and services provider, have today announced an exclusive Australian partnership designed to advance higher education in Australia. The education sector is Australia’s largest services export, and this agreement will boost universities’ ability to transform in response to the challenges of digital disruption. Under the agreement, Dimension Data Australia will sell and deliver Ellucian’s portfolio of software and solutions and provide consulting and implementation services, supported by Dimension Data Australia’s recently acquired consulting service, Oakton. Ellucian’s range of software and services – which includes student information systems, analytics and retention software – is specifically designed to solve the challenges facing today’s higher education institutions. The partnership comes at a particularly important time for Australia’s higher education industry as it seeks to modernise campuses and embrace digital technologies in order to improve the student experience. Today’s agreement will enhance the current software and services that both companies provide and will make Ellucian’s cloud-based solutions more widely available to Australian’s higher education providers.   Jeff Ray, President and CEO, Ellucian, said: “Delivering Ellucian software through the cloud means that years of carefully-developed best practices for higher education are now available on a broader scale, on a more user-friendly platform, and on a more rapid cycle of innovation. We are so fortunate that Dimension Data Australia has the world-class services and reach to ensure customers in Australia are getting the most out of Ellucian solutions.”   Rodd Cunico, CEO at Dimension Data Australia, said: “Like much of the world, Australia is experiencing a massive economic shift away from an industrial economy and towards one driven by knowledge and information. Higher education is central to this new economy and our partnership with Ellucian is grounded in the belief that technology should, above all, empower students with the education and skills they need to succeed in today’s business world.”   Neil Wilson, CEO at Oakton, a Dimension Data company, said: “Australia’s higher education sector is facing increasing cost pressures, resulting in an even greater need to differentiate from competitors. Today’s student population has never known a world without the Internet, so universities are turning to digital channels, such as mobile applications, to customise and simplify the student experience. At Oakton we understand these pressures and this partnership is another way we help our customers address the needs of their customers.”   By combining their deep knowledge of higher education, along with complementary services and capabilities, Ellucian, Dimension Data Australia and Oakton are uniquely equipped to support campus modernisation in Australia. The partnership will ensure customers are empowered to embrace the cloud in their own way, at their own pace, by leveraging solutions built exclusively for higher education. [ends]About Ellucian Ellucian is a leading provider of the software and services higher education institutions need to help students succeed. More than 2,400 institutions in 40 countries rely on Ellucian to help enable the mission of higher education. Ellucian provides student information systems (SIS), finance and HR, recruiting, retention, analytics, and advancement software solutions. With more than 1,400 institutions subscribing to Ellucian’s cloud services and SaaS offerings, the company is one of the largest providers of cloud-based solutions. Ellucian also supports the higher education community with a range of professional services, such as application software implementation, training, education, and management consulting. Ellucian Australia is active in the university, TAFE and private vocational provider sectors. Ellucian is headquartered in Fairfax, Virginia, USA with an Asia Pacific headquarters in North Sydney, Australia.  Visit Ellucian at  About Dimension Data Australia Dimension Data harnesses the transformative power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we focus on digital infrastructure, hybrid cloud, workspaces for tomorrow, cybersecurity, and network as the platform. With a turnover of USD 7.5 billion and offices in 58 countries, we deliver services wherever our clients are, at every stage of their technology journey. Accelerate your ambition. Go to  About Oakton Oakton is one of Australia’s leading technology and business consulting services companies, and a subsidiary of Dimension Data Australia. We help some of Australia’s largest organisations across a range of industry sectors meet their technology and business needs through our flexible, cost-effective and results-driven approach to service delivery. With over 1,100 employees, Oakton has offices in Melbourne, Sydney, Canberra, Adelaide, Brisbane, Perth and Hyderabad (India). To learn more about Oakton please visit DIMENSION DATA AND BLUE COAT ROLLOUT GLOBAL CLOUD WEB SECURITY SERVICE IN AUSTRALIA 2016-05-03T05:53:52Z dimension-data-and-blue-coat-rollout-global-cloud-web-security-service-in-australia SYDNEY Australia, and SUNNYVALE, Calif., 3 May 2016 – Blue Coat Inc, and Dimension Data, today announced the first rollout of a global managed cloud web security service (WebSaaS) offering in Australia. This follows last year’s announcement that the two companies had signed a worldwide agreement that combines Blue Coat’s award-winning cloud-generation security solutions with Dimension Data’s global managed security services portfolio. After the initial Australian rollout, the global managed cloud web security service offering is expected to be available in Europe, Asia, the US, and the Middle East and Africa over the coming months.  The growth of BYOD, mobility and the Internet of Things (IoT) has brought forth an explosion of connected devices exposing a wide range of unprotected environments like never before, while the use of cloud applications and services such as Microsoft Office365 and places the most critical corporate data assets into cloud environments. In order to protect enterprises from this expanded threat profile, WebSaaS screens an organisation’s inbound and outbound web traffic and provides real-time protection against viruses, malware and compromised web sites by identifying and blocking malicious materials.   As a managed service, WebSaaS not only enables organisations to easily extend their defences to protect employee devices, regardless of their location, but it allows organisations to take advantage of Dimension Data’s professional expertise and Blue Coat’s market-leading technology, freeing up security personnel to deliver more strategic value to the business, rather than focusing on day-to-day operations.      Matthew Gyde, Dimension Data’s Group Executive – Security, said Australia was chosen as the first country to receive the service as the nation was not only an early adopter of cloud services, but its enterprises faced a well-documented cyber security talent shortage which meant many organisations struggled to adequately defend themselves.     “Australia’s population, and its isolation, means there's only a limited number of very skilled resources available in the market and the demand for security expertise is only increasing while business models are adapting to the digital economy,” Gyde said. “In the increasingly connected world of social media, mobility, and cloud, the need for better intelligence and insight has never been greater as the traditional ‘perimeter’ as we knew it no longer exists. Today, enterprises must be able to defend an employee, wherever they and their internet-connected devices go.”   Dimension Data’s WebSaaS combines Blue Coat’s Cloud Generation Security technologies with enterprise-class global cloud infrastructure, providing a comprehensive approach to cloud security adoption by leveraging both on-premise and cloud services. The new solution provides real-time protection against advanced threats while collecting contextual threat intelligence from more than 15,000 enterprises worldwide, bolstering defences through the identification of usage patterns and anomalies.   “Together with Dimension Data, we’re providing customers a way to safely and easily transition to the cloud when the needs arise,” said Andrew Littleproud, vice president of Asia Pacific, Blue Coat. “We are focused on enabling our customers to maintain visibility and control over their users and data across all devices, networks and applications while ensuring a robust security posture.”Benefits of Web Security-as-a-Service include: Real-time advanced threat protection: Blue Coat Cloud Service is powered by the Global Intelligence Network, with real-time input from more than 15,000 enterprises worldwide, analysing more than a billion internet content elements and blocking millions of unique threats on a given day. Cloud Application controls: Blue Coat provides the industry’s most effective controls for modern cloud applications. Application policies can be based on a wide range of criteria including users, groups, types of applications, and individual operations supported by the applications. URL filtering: Some of the largest enterprises in the world rely on Blue Coat’s multi-dimension categorisation for accurate real-time depiction of the modern Internet, simple policy creation and enforcement. Universal policy and reporting / hybrid deployment: Blue Coat enables simple, unified management of hybrid deployments across on-premise and cloud environments to ensure an easy migration to cloud services as the needs arise. Mobile security: Mobile workers can securely connect using devices running the most popular operating systems. Always-on global coverage: All data centres are interconnected, resulting in the highest level of redundancy, and improved user experience.  About Dimension Data Founded in 1983, Dimension Data plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group.  About Blue Coat Blue Coat is a leading provider of advanced web security solutions for global enterprises and governments, protecting 15,000 organizations every day. Through the Blue Coat Security Platform, Blue Coat unites network, security and cloud, protecting enterprises and their users from cyber threats – whether they are on the network, on the web, in the cloud or mobile.  Blue Coat was acquired by Bain Capital in March 2015. For additional information, please visit   # # #   Blue Coat and the Blue Coat logo are registered trademarks or trademarks of Blue Coat Systems, Inc. or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document are the property of their respective owners.  CISCO AND DIMENSION DATA JOIN FORCES TO PROTECT RHINO 2016-04-22T00:31:36Z cisco-and-dimension-data-join-forces-to-protect-rhino Johannesburg, South Africa / San Jose, Calif. – 22 April 2016 – Dimension Data and Cisco today announced that they have joined forces on an initiative aimed at dramatically reducing the number of rhinos being poached in South Africa. Believed to be the first technology solution of its kind, the two companies will deploy some of the world’s most sophisticated technology in an unnamed private game reserve adjacent to the world-renowned Kruger National Park to monitor and track individuals from the time they enter the reserve gates, until they exit.  In phase one, Dimension Data worked closely with Cisco to gather information from the game rangers, security personnel, technology, and control centre teams. The first step was to create a secure Reserve Area Network (RAN) and install Wi-Fi hotspots around key points, which is completed.  Phase two of the Connected Conservation project will incorporate CCTV, drones with infrared cameras; thermal imaging, vehicle tracking sensors, as well as seismic sensors on a highly secure intelligent network. Dimension Data has also deployed the Reserve Area Network (RAN) using Cisco technology, which will be one of the first installations of its kind in the world. Bruce Watson, Dimension Data’s Group Executive – Cisco Alliance said, “The goal of our end-to-end technology solution is to proactively intervene and stop people entering the reserve illegally - whether it’s cutting fences, being dropped onto the ground by helicopters, or simply driving in through the entrance gates. Over time, the solution will be replicated in other reserves in South Africa, Africa, and globally to not only protect rhino, but conserve other endangered species such as elephants, lions, pangolin, tigers in India and Asia, and even sea rays in the ocean. Chris Dedicoat, executive vice president of Worldwide Sales for Cisco said: “We’re extremely proud to be a partner in the Connected Conservation efforts. Cisco and Dimension Data have applied their innovation to transformational cutting-edge technologies and have leveraged our synergies in the latest network, security, data centre, collaborative workspaces and hybrid cloud solutions. We hope the number of rhino will once again thrive in this protected game reserve.”More about the solutionPhase OneDesign and deployment:  Dimension Data’s Professional Services team designed and is implementing   the solution which will be operated on site as a managed service, utilising our cloud for data analytics and back up.Reserve Area Network (RAN): At the beginning of the pilot phase in December 2015, a high-value, point-to-point radio RAN was built and tested as a proof of concept to create a high security ‘net’ which covered the entire perimeter of the reserve. Collaboration through reliable communications for alerts and warnings and the ability to share live video footage across the reserve greatly enhances the team to counter incursions.IT infrastructure: Remote locations posed enormous challenges, and limited bandwidth was one of them. The Cisco team created a plan to build an IT infrastructure. Coupled with Dimension Data’s range of remote network monitoring, routing and switching, and managed services, the solution provides an unprecedented onsite capability for technology deployments, proof-of-concept test beds, and rapid solution developments from which the broader conservation community will benefit.Wi-Fi and LANs at every entrance gate including biometrics and CCTV: Dimension Data is installing Cisco Wi-Fi and local area networks at each gate, which improves and strengthens the communication channels between security personnel and rangers in the reserve.  Phase Two Digital infrastructure and data analytics: Data is collected on every individual entering the reserve. This includes fingerprints of staff, contractors, suppliers, and rangers and trackers working in the reserve, ID numbers or visitor passports will be scanned, and registration plates of all vehicles entering the reserve will be captured. Using predictive modelling, the analytics team is able to estimate when an individual or vehicle is expected to exit the reserve. Digitising the physical security processes has established a more reliable sequence for allowing people in and out of the reserve, ensuring that the reinforcement is more reliable and accurate.   Data is analysed on an ongoing basis to enable better decision-making, future investments, and technology deployments. Supporting Resources For more information on Connected Conservation, click here To view interviews about Connected Conservation, click here                                                                            ###About Cisco
 Cisco (NASDAQ: CSCO) is the worldwide technology leader that has been making the Internet work since 1984. Our people, products, and partners help society securely connect and seize tomorrow's digital opportunity today. Discover more at and follow us on Twitter at @Cisco. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.    About Dimension Data Dimension Data harnesses the transformative power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we focus on digital infrastructure, hybrid cloud, workspaces for tomorrow, cybersecurity, and network as the platform. With a turnover of USD 7.5 billion and offices in 58 countries, we deliver services wherever our clients are, at every stage of their technology journey. Accelerate your ambition. Go to  ### DIMENSION DATA: CYBERCRIMINALS TARGET THE RETAIL SECTOR 2016-04-20T23:56:59Z dimension-data-cybercriminals-target-the-retail-sector Sydney, Australia – 20 April 2016 – New research published today in the annual NTT 2016 Global Threat Intelligence Report reveals that cybercriminals have shifted their focus from traditional financial markets, to targeting the retail sector. Retail organisations experienced nearly three times as many cyberattacks as those in the finance sector which was top of the list of cyberattacks on organisations in the 2015 report. Cyberattacks on the financial industry dropped significantly to fourteenth position. NTT’s annual Global Threat Intelligence Report contains security threats gathered during 2015 from 8,000 clients of NTT Group security companies including Dimension Data, Solutionary, NTT Com Security, NTT R&D, and NTT Innovation Institute (NTTi3). This year’s data is based on 3.5 trillion security logs and 6.2 billion attacks. Data is also gathered from 24 Security Operations Centres and seven research and development centres of the NTT Group. The retail sector was the most targeted industry, topping the list with just under 11 per cent of all cyber security attacks in this year’s report, knocking the finance sector out of first place. Matthew Gyde, Dimension Data’s Group Executive – Security, explains: “The retail and financial sectors process large volumes of personal information and credit card data. Gaining access to these organisations enables cybercriminals to monetise sensitive data such as credit card details in the black market, which validates that cybercriminals are motivated by the rewards of financial crime.”   Mark Thomas, Group Cybersecurity Strategist at Dimension Data, said: “To put it simply, cyber attackers are adapting. While it is credit card data and personal information cybercriminals are after, it is far more viable to penetrate the defences of organisations which have less robust security programs. The retail industry has not been as cognisant of the threats, and offers attackers an easier avenue to steal the same information, with much less work.”   Other highlights in the NTT 2016 Global Threat Intelligence Report include: 65 per cent of attacks originated from IP addresses within the US. However, these attackers could be located anywhere in the world. Cybercriminals are adopting low-cost, highly available, and geographically strategic infrastructure to perpetrate malicious activities. Cybercriminals are increasingly leveraging malware to breach the perimeter defences of organisations. In 2015 there was an 18 per cent increase in malware across all industries, excluding the education sector. The frequency and complexity of malware is becoming more stealthy and sophisticated: while organisations are developing sandboxes¹ to better understand cybercriminals’ tactics to protect themselves from attacks, at the same time, malware developers are aggressively developing anti-sandbox techniques. Analysis of honeynet² attacks in organisations reveals that attackers are making use of telcos and hosting providers to conduct their operations. Visit to download the Executive Guide to the 2016 NTT Global Threat Intelligence Report. -ENDS- ¹ Sandbox: Software that executes suspicious code in a highly protected environment and examines its activities ² Honeynet and honeypot: Honeypot: decoy systems set up to gather information about an attack or attacker and to potentially deflect that attack from a corporate environment. Honeynet: a network containing honeypot systemsAbout Dimension Data Dimension Data harnesses the transformative power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we focus on digital infrastructure, hybrid cloud, workspaces for tomorrow, cybersecurity, and network as the platform. With a turnover of USD 7.5 billion and offices in 58 countries, we deliver services wherever our clients are, at every stage of their technology journey. Accelerate your ambition. Go to   Twitter: @didatasecurity #globalthreatreport LinkedIn: Dimension Data