The PRWIRE Press Releases https:// 2016-05-30T05:29:12Z Local removalists help domestic violence victims move for free 2016-05-30T05:29:12Z local-removalists-help-domestic-violence-victims-move-for-free MEDIA RELEASE For immediate release Local removalists help domestic violence victims move for free Local Brisbane removalists have joined forces with charities such as DVConnect, Rize Up and YourTown to help victims of Domestic Violence in South East Queensland. With the increasing number of calls charities are receiving they are needing more help relocating the victims and this removalist company is doing just that. Each year DV Connect receives over 55,000 incoming calls related to domestic violence, family violence and sexual assault and the Womensline calls are received mostly from the southeast corner of Queensland, particularly Brisbane. At least twice a week Your Local Movers receive a phone call from a charity needing help either assisting a victim out of their home, moving items in and out of storage and setting up & relocating safe houses. As all of our removalists are hired by us and we do background checks and have them sign confidentiality agreements it allows us to do this type of work.   Noticing the growing trend Zachary Rook the Managing Director made contact with DVconnect and Rize Up to formalise an agreement and the rest is history.  Your Local Movers donates around $6,000 a month worth of services from moving to storage and packing materials. The 5 time 30 under 30 winner, Zachary Rook the Managing Director of Your Local Movers says “On top of calls from charities we also receive a number of calls from victims themselves organising the move with police assistance, we do whatever we need to do to help the victims out in this situation to ensure the move goes safely and quickly”, “One of our company values is that we believe in doing everything right and this is just one way we can help out the community in the right way. I hope more removalists in Brisbane are able to start helping in the future to create positivity towards the industry.”    Zachary believes, that not only are we able to help victims safely relocate homes, we are also able to create awareness for our staff as they are seeing first hand how it affects everyone in the situation. “At RizeUp we complete approximately four homes per week and we rely on the generosity of the community to fulfil this. If it wasn’t for the amazing help that Your Local Movers gives us then we wouldn’t be able to provide the much needed home filled with furniture for the families. It is businesses like Your Local Movers that make change for victims of domestic violence and help raise the awareness so we can work towards zero tolerance of domestic violence in our Country.” said RizeUp founder Nicolle Edwards. According to the Counting Dead Women Australia researchers of Destroy The Joint, 24 women have died so far in Australia this year due to Domestic Violence. That is more than 1 a week, as previous statistics showed. -ENDS- Local removalist breaking industry records through its culture 2016-05-27T04:35:11Z local-removalist-breaking-industry-records-through-its-culture Local Brisbane removalists have broke the stereotype of your traditional “removalist” through its culture and consequently broke the industry records in relation the their staff turnover rate. The removalist industry average turnover rate is 500% and theirs is under 30%. It is a common practice for removalists to only keep their job for an average of 2 weeks however, Your Local Movers have proved this is not something that needs to continue. Most of their staff have been around since 2015 with no plans on moving on elsewhere. Zachary Rook, Managing Director of Your Local Movers, started the company in 2007 when he was 19 years old travelling around New Zealand. Prior to starting his moving company, Zachary was working in a high valet customer service restaurant and running music events, where everything had to be done to a top quality standard. Although he didn’t have much experience as a removalist, he used his experience of delivering high-quality service, which is so important particularly in an industry where you are trusted with others possessions. “We believe our customer service excels our customers expectations for the industry. We actually believe our success is attributed to the simple element of excellent service.” “We only use our own staff as that way we are able to thoroughly train each mover to ensure they are fully trained prior to going onto a job. In our recruitment process we focus more on customer service and our grandmother test. We find our customers are able to relate to “The Grandmother Test” as they understand the type of people you would send to your grandmother's home and the type of people you will actually want in your home.” Zachary believes that culture is king to nurturing a high energy, high performing team so a lot of time is spent in supporting staff to perform at their utmost while having fun. Company outings, fun training in customer care, huddles and ownership of individuals responsibilities are some of the techniques used to empower and energise staff. We base a lot of the success we have on the fact our customers feel our enthusiasm and genuine care because of the culture that is alive in Your Local Movers.