The PRWIRE Press Releases https:// 2020-06-16T00:45:15Z MELBOURNE FUNERAL DIRECTORS ACQUIRE VICTORIA’S ONLY PRIVATE MEMORIAL ESTATE & CEMETERY 2020-06-16T00:45:15Z melbourne-funeral-directors-acquire-victoria-s-only-private-memorial-estate-amp-cemetery Chapter House, Melbourne funeral directors, Liddy and Troy Upfield, have announced the purchase of Victoria’s only private memorial estate and cemetery, Wooling Hill Memorial Estate. Peter Erceg, owner and founder of eziFunerals said, "This announcement is a game changer for consumers and the funeral industry in Melbourne, Victoria". “Liddy and Troy are to be congratulated for acquiring the Wooling Hill Memorial Estate. This acquisition will provide a less expensive option to families requiring a private sanctuary for funerals, memorial services and family celebrations”. “Wooling Hill is unique to Victoria as it is the only provider for families to have a funeral service and interment for a memorial in perpetuity without having to deal with funeral directors and cemeteries independently,” he says.  According to Troy Upfield,  “The funeral industry is slow to change, and this resistance has given limited options other than platitudes even though it acts as an impairment to the community and environment. Our relationship with Chapter House Funerals, now offers a truly unique experience for families, including regular updates on the environmental benefits produced by each tree”, he says.   Photo: Courtesy of Chapter House Funerals.   The Wooling Hill Memorial Estate, including the Robinson Family Pioneer Cemetery was established in 1840 and pre-dates the establishment of Gisborne. It is considered one of the most historic proprieties in the Macedon Ranges. It consists of 16 hectares of lawns, mature trees and shrubs, with six lakes and other water features. Plans are already underway by Wooling Hill to rejuvenate the gardens and waterfalls, a new Chapel, Arts and Culture Centre, and further reflection spaces around the lakes will be built. Although the estate’s historic cemetery is no longer available for burial, it still has over 2,000 cremation memorial spaces currently open with a further 5,000 to be created over the coming years. The newest being available late 2020, ‘Cherry Blossom Lane’ for 1,000 interments.   Photo: Courtesy of Wooling Hill Memorial Estate. “The Memorial Estate is a compelling option when it is time to make the remembrance decision. With burials increasingly infrequent and cremation a mainstream decision, we will be Melbourne’s first choice”, said Liddy Upfield. “There will be none of that familiar discomfort on the estate, funerals vehicles such as hearses will not be insight on the main grounds so families can enjoy the gardens and sit under their family tree, reflect, remember, capture new moments, and to celebrate the life story”, she said. Families will have the option of exclusive or shared ‘family memorial trees’, niche wall memorials, private family sanctuary’s for unlimited interments and various other interments like sculptures, boulders and bench seating. Wooling Hill also has a dedicated pet cemetery for cremains. About Wooling Hill Memorial Estate The Robertson family established the estate in 1840 – it was one of the earliest settlements in the district. As the Robertson children had families of their own, Wooling Hill came to resemble a small village. The nine-acre orchard and four-acre kitchen garden fed the family well. The family cemetery still stands at Wooling Hill, marked in the fashion of those times, by Italian cypresses and a hand-made post and rail-fence. The Wooling Hill Memorial Estate was opened in 2000 by developer Wayne Davies. In 2009 Roger, a Wooling Hill director, purchased the estate with his partner Helen becoming custodians of this historical piece of land after many years. In early 2020 Melbourne funeral directors, Troy and Liddy Upfield purchased the estate and continue the work by its past owners.   Contact Wooling Hill Memorial Estate Wooling Hill Memorial Estate Suzie Konszky - Head of Operations suzie@woolinghillestate.com.au (03) 5426 1333   372 Barringo Road, New Gisborne. Vic 3438 woolinghillestate.com.au Instagram @woolinghill Facebook.com/woolinghill/   Contact Chapter House Funerals Chapter House 03 9815 0155 Suite 2, 400 High Street, Kew 3101 Level 27, 101 Collins Street Melbourne 3000 24/7 Office Contactinfo@chapterhouse.com.auchapterhouse.com.au   About eziFunerals eziFunerals is a FREE consumer advocacy and funeral planning platform that supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We are not part of any other funeral company. WHY COVID-19 HASN'T BEEN GOOD FOR THE BIG FUNERAL CHAINS 2020-06-02T06:27:35Z why-covid-19-hasn-t-been-good-for-the-big-funeral-chains One would think these might be boom times for the big funeral chains given the Covid-19 pandemic. But with Australia having only 103 deaths, demand hasn’t been good for shareholders. Both InvoCare (ASX:IVC)  and Propel Funeral Partners (ASX:PFP), the two big funeral chains listed on the ASX, recently released an update of funeral volumes in the last 12 months. They both have reported lower volumes and indicated that the pandemic could even be bad for its business in the coming months due to Covid19 restrictions and better hygiene practices. That seeming contradiction is explained by looking at the other factors that come into play. Yes, the pandemic is generating more deaths, but there is more going on: Social distancing measures, increased vaccinations and an increased focus on personal hygiene may result in a relatively mild flu season in 2020 and a deferral of death volumes into future periods. Because of social distancing rules, conventional funerals are being replaced by simpler functions with streaming video rather than large gatherings, thus pulling down the revenue per funeral. Restrictions on funeral attendance limited the both companies’ ability to operate its full range of services. The economic crisis accompanying the pandemic is making consumers more cautious, leading them to order fewer high-end funerals. PFP and IVC have reported its average revenue per funeral in April 2020 actually dropped 10-13 per cent compared to April 2019. Many of the funerals are for elderly people who might have died in the next few years; revenue today will be at the cost of funeral revenues that would be earned in the future.   Not so for family owned and Independent Funeral Homes Although it's been bad news for the big funeral chains, it is a different story for the small family owned and independent funeral homes. With lower overheads and expenses, independent funeral homes have reported an increase in volumes as consumers look to lower costs and value for money. According to Carly Dalton, President of the Association of Independent Funeral Professionals and owner of GreenHaven Funerals "Our members have reported a strong demand for independent funeral services, both religious and non-religious"."Many of our families have still wanted to proceed with full services even though numbers attending have been limited by the government restrictions currently in force. Each family and each funeral has had it’s own challenges to negotiate as we navigate the funeral service against the backdrop of COVID-19 and enforced restrictions on gatherings".  "One thing for certain though, is that independent funeral professionals have been consistently busy, continuing to proudly support families to honour the life and say farewell in whichever way they choose", she said.     GET A QUOTE   Related articles The elephant, the mouse and the funeral Independent funeral homes grow market share The rise of independent funeral directors A tale of two (funeral) economies InvoCare has made a killing for investors: Is it time to say goodbye? Are InvoCare shares on shaky ground? Funeral disruptor takes on funeral giants   About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We are not part of any other funeral company. EZIFUNERALS & PROBATE CONSULTANTS ANNOUNCE STRATEGIC PARTNERSHIP 2020-03-16T04:49:52Z ezifunerals-amp-probate-consultants-announce-strategic-partnership eziFunerals and Probate Consultants are pleased to announce that they have formed a strategic partnership to promote their services and their common commitment to public education, transparency and independence within the Australian funeral and end-of-life industry. eziFunerals is Australia’s premier ‘funeral go to brand’ for consumers and the largest online provider of funeral planning services nationally. eziFunerals is a free online end-of-life and funeral  planning service that simplifies and streamlines the funeral process. They empower consumers to plan and document their advanced health care and funeral needs, thus sparing families from having to make difficult, costly decisions while they are grieving.  Probate Consultants are fast becoming the preferred choice for Australian families applying for Probate or Administration. Many people don't realise that you can apply for Probate and Administration yourself without seeing a lawyer. That’s where Probate Consultants come in! With a 100% success rate and 5-Star Google Rating, they do all the tricky paperwork and processes for you, guaranteeing that your application will be successful or your money back.  "This partnership is very exciting for both organisations. It combines the support and resources of dedicated and committed professionals. Working with Probate Consultants, we are now providing even greater support to Australian consumers through an emotional and difficult time", said Peter Erceg, Owner & Founder of eziFunerals. "We look forward to working with the Probate Consultants to assist consumers in understanding their options when faced with the need to apply for Probate or Letters of Administration."   "The strategic partnership with eziFunerals is consistent with our commitment to guide and support families dealing with the legal implications of the passing of a loved one" said founder, Thomas Torcello. "As our partnership evolves, we firmly believe we can provide greater support, information and transparency to consumers during some of the most difficult moments in their life," he said.                                                   About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We are not part of any other funeral company. About Probate Consultants Probate Consultants make applying for Grants of Probate and Letters of Administration Fast, Affordable and Easy. Get the same legal outcome as seeing a Solicitor, without the expensive legal fees.  EZIFUNERALS PUTS CUSTOMERS FIRST WITH ITS ‘FAIR FUNERAL PROMISE’ 2020-02-24T00:36:07Z ezifunerals-puts-customers-first-with-its-fair-funeral-promise eziFunerals today reinforced its ongoing commitment to Australian customers with its ‘Fair Funeral Promise’ aimed at not exploiting bereaved people at their time of grief. The Fair Funeral Promise is an initiative run by eziFunerals to tackle the underlying causes of rising funeral prices. It is another example of eziFunerals always putting its customers first, so they can get a fair funeral. It is a free and voluntary commitment that: recognises funerals can be expensive and many people need fair and affordable options. helps people to find funerals that are within their means and budget. provides open and transparent funeral prices, including third party costs. Troy Upfield, Managing Director for Chapter House Funerals, Victoria said: “We had no hesitation in signing the Fair Funeral Promise. At Chapter House, we are committed to open and transparent pricing. Funeral affordability is a growing issue and it is absolutely key that we play our part to help tackle this. “Being the first independent funeral home to sign the Fair Funeral Promise highlights our long-term intentions in wanting to ensure that quality funerals remain both an accessible and affordable option.” Peter Erceg, Owner, eziFunerals, says:  “Funeral consumers in Australia have been clear in what they want from funeral directors and they have been clear about what they expect from us at eziFunerals. “People organising a funeral can be exploited at one of the most emotional and stressful times in their lives. Misleading sales practices, huge upfront costs and unclear fees are far too common, with thousands of dollars of ‘extras’ regularly added for items not wanted or needed by unwary consumers. That’s why eziFunerals only supports Independent Funeral Directors and not funeral brands owned by public listed companies. This initiative will build on the success we’ve had in recent years in growing consumer awareness and confidence in eziFunerals. This confidence is key attracting new customers by working with the independent funeral directors to make funerals more personal, affordable and community driven.” ONLINE FUNERAL PLATFORM RELAUNCHES WITH A NEW DESIGN, NEW FEATURES AND NEW CONTENT 2019-12-16T06:14:17Z online-funeral-platform-relaunches-with-a-new-design-new-features-and-new-content eziFunerals, one of the oldest and biggest online funeral planning sites, is relaunching with a fresh new look and feel for Australian families.   New features with Consumers and Independent Funeral Directors in mind The needs of funeral consumers are constantly changing, and the last five years in particular have seen some dramatic shifts in funeral preferences. Which is why the team at eziFunerals have now made wide-ranging changes in the content, design, and functionality of their innovative funeral platform.   “A funeral website worthy of its name” eziFunerals owner Peter Erceg made the following statement: “We are delighted with this relaunch of Australia’s largest online funeral planning platform. With a brand like eziFunerals, the pressure is always on to deliver a funeral platform worthy of that name. And thanks to the hard work of the designers, developers, and content managers who have contributed to this relaunch, I believe we have created a complete funeral experience truly befitting our brand.” Our platform now has a fresh new design and is packed with features that make it more funeral family-friendly than ever before. We’ve made eziFunerals cleaner, faster and easier to navigate so you can organise a funeral and connect with independent funeral directors from any mobile device and from the privacy of your own home. In updating our digital platform — website, mobile site, user dashboards — all the changes have been based on feedback and extensive testing with families needing funeral assistance, just like you.   What’s new? ► Cleaner design: You’ll immediately notice the cleaner and fresh design that makes it easier for you to organise a funeral and find a fair funeral provider. ► Fully responsive: The new site is faster to load and reshapes to fit on whatever screen you want to display it on — from a smartphone to a tablet to a widescreen desktop monitor. ► Improved Dashboard features: Families now have access to a new range of FREE funeral planning tools. Families can get to plan the funeral, compare prices, post notices and much more. All from the privacy of your home or from any location. ► Greater choice of funeral homes: Our new funeral quoting system provides families with greater choice by connecting with partner funeral homes within a 100km from the client's location. Your not restricted by postcode, giving greater choice. ► More fair, open and transparent pricing: Our new platform allows families to connect with independent funeral directors who provide fairness, openness and transparency without the pressure of a sales focussed environment. Take a few minutes to explore the site and let us know what you think — and we’ll continue evolving our digital funeral platform based on the wants and needs of families, when they need it most.   About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We do not conduct funerals and we are not part of any other funeral company. EZIFUNERALS CALLS FOR THE APPOINTMENT OF FUNERAL INSPECTORS IN AUSTRALIA 2019-09-30T01:18:37Z ezifunerals-calls-for-the-appointment-of-funeral-inspectors-in-australia Funerals are never easy. When grieving the loss of a loved one, arranging a funeral is one of the most difficult things we will ever be asked to do. Some may find it further compounds the grief felt; and some may find that it helps with the grieving process.  To help make arrangements at a difficult time and also for customary reasons, the vast majority of people in Australia will turn to a funeral director. However, recent  media reports by Choice and ABC’s Four Corners have inspired a debate regarding whether State governments should take on a greater role in regulating the funeral industry. Given the importance the funeral director holds in the process, there is a general expectation from the public that there is some form of regulation or statutory oversight with which funeral directors must comply. Note: At the time of writing this article, the Scottish Government have just announced the introduction of a ‘progressive licensing’ scheme by the end of 2020 for funeral directors in Scotland.     Where are the State regulators? Although industry associations, such as the Australian Funeral Directors Association, have adopted voluntary Codes of Conduct for their members, most funeral directors are not members of any association, which is contributing to some of the shocking practices highlighted in recent media investigations and reports. Peter Erceg, owner and founder of eziFunerals said ‘It’s about time that state regulators took the funeral industry more seriously! Erceg says, ‘The time has come for government and the industry to agree on a statutory code of practice to be adopted in Australia as a first step in setting out good standards of practice for funeral directors to comply.   Appointment of Funeral Inspectors ‘The adoption of any industry code of practice should also include the appointment of funeral inspectors and annual inspections of funeral directors’, says Erceg. Unlike other government licensed businesses, such as nursing homes and food businesses (public health inspectors), funeral homes are not subject to any inspection regime to ensure they are meeting their licensing requirements. Erceg says ‘State regulators should be required to conduct annual funeral home inspections, which include a comprehensive checklist to ensure compliance with running a reputable funeral home. The inspections should check on items such as, whether advertising is accurate, if pricing is clear and available, the effectiveness of mortuary equipment and whether remains are properly identified. Only then will the public have confidence with the industry. This new inspection regime will also protect funeral business operators already doing the right thing, by weeding out backyard operators who are giving the industry a bad wrap’, Erceg says.   Related articles ABC Investigation Reveals Shocking Funeral Practices Consumers Get Buried In Hidden Funeral Costs Australian Funeral Industry Investigation Is Overdue Where is Australia’s Funeral Watchdog? Do We Need A Funeral Royal Commission Investigation Finds Misleading Sales Practices By Funeral Staff   Learn more about funerals in Australia Read our funeral guides View our Blogs How much will my funeral cost?   About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We are not part of any other funeral company. FUNERALS, PROFITS AND MARKET SHARE 2019-08-05T23:25:59Z funerals-profits-and-market-share In Australia, there are almost 900 funeral businesses that will handle more than 170,000 deaths, this year. Most of these deaths bring not just grief to many, but also profit to others.  With 290 funeral homes and 16 cemeteries, InvoCare is by far Australia’s largest death-care corporation, claiming an overall market share of more than 34 percent (and growing). For funeral homes in some capital cities, like Sydney, Melbourne, Perth and Brisbane, their market share is even higher. They own most of the common funeral brands like White Lady Funerals, Guardian Funerals and Simplicity Funerals – which means that if you’ve ever searched for a funeral director, you’ve probably come across one of their funeral brands. But unlike major corporations in other industries, InvoCare tends to charge more than most of its competitors. One study from the University of Sydney: It's your funeral: An investigation of death care and the funeral industry in Australia, found that InvoCare prices were  up to $1500 more per service. And in a recent story by the ABC 7.30 Report (10/6/2019), it was also reported that on average, InvoCare funeral brands are up to 22 per cent more expensive, than at independent rivals. A mystery shop by CHOICE (31 July 2019) also found InvoCare brands to be more expensive than smaller independent and family owned funeral homes.   'Although exorbitantly high costs for services might price most businesses out of the market, this is not the case with InvoCare and the funeral industry.'   There is a common story here. But here is the sting. Although exorbitantly high costs for services might price most businesses out of the market, this is not the case with InvoCare and the funeral industry.  That’s partly because customers treat death with a different mentality when grieving. “Most people, when they’re making that purchase, either go where their family has always gone, or they just go somewhere close because they’re in a moment of grief,” said Peter Erceg, owner of eziFunerals. “They’re just not shopping around.” While funeral planning websites like eziFunerals has facilitated a greater awareness of the funeral industry and a rise in consumers shopping around for funeral directors, it isn’t foolproof.  ‘The big funeral chains still maintain majority market share through limited competition and continue to keep their prices high because an uniformed customer, is an easier customer to exploit,” he said. They have become immensely powerful and use this power and economies of scale to further benefit themselves and gain even more power, at the expense of grieving consumers and smaller funeral businesses. “It is easier for them to sell a more expensive funeral to a customer who has no idea of what the competition is charging and no idea what the final cost of the funeral will be, until they actually show up.”   'InvoCare has become so successful, it’s investors believe InvoCare stocks will never die.'   That is hardly a surprise. Invocare has become so successful, it’s investors believe InvoCare stocks will never die. “The reality is that the grieving people who go to the InvoCare funeral homes and pay for funerals, are not InvoCare’s customers,” Erceg said. “InvoCare’s customers are their investors.” Let’s face it. Few consumers, after all, have probably ever heard of InvoCare. When the company acquires an independent funeral home or cemetery, it keeps the original name, so consumers often mistake it for a local, family-run business. “For other corporations such as Propel Funeral Partners, that are trying to get you to come in the door, it’s all about brand recognition,” says Erceg. “They keep the name of the family funeral home so people think that they’re dealing with this family that’s owned a funeral home for more than 30 years.”  Market consolidation isn’t the only reason the big funeral chains have been able to profit from Australia’s bereaved. It’s the very business model these companies have adopted, targeting grieving people who don’t take the time to contact multiple funeral homes the same way they would for buying a new car.  "People at their time of grief should at least know their range of options", says Erceg. CONSUMERS GET BURIED IN HIDDEN FUNERAL COSTS 2019-08-01T23:20:21Z consumers-get-buried-in-hidden-funeral-costs In a new report on funeral prices, consumer advocate CHOICE has exposed the funeral industry’s harmful pricing tactics which can lead grieving families to pay thousands of dollars extra for basic funeral services. CHOICE’s investigation, which included the mystery shopping exercise and survey of 548 people who recently organised a funeral, uncovered major issues with pricing practices. “It is far too hard to find out what exactly you’re paying for when you hire a funeral home. In our national mystery shop of funeral providers, most funeral homes only provided lump sums with no cost breakdown,” says CHOICE Investigative Journalist Saimi Jeong. "Others emailed quotes with varying levels of cost itemisation." “We found large differences in costs for a direct cremation with no ceremony, with prices ranging from $1,200 to $5,600.” “A White Lady funeral home quoted $5,600 for a direct cremation in our mystery shop. When we looked at the costs, over half of this was made up by an opaque ‘professional service fee’.” “We saw unexplained price differences for services like body viewings. On one end of the scale, a provider was charging $110 for people to view their loved ones, while another charged an outrageous $1,600,” says Ms Jeong. “Many funeral homes are clearly charging inflated prices and profiting off a lack of price transparency. When you’re grieving, the last thing you need is the added stress of paying for expensive extras.” The findings in this report are consistent with research into the death care industry in Australia by eziFunerals, a new online funeral platform that is shifting the power back to consumers. After writing a self-help funeral guide for consumers, eziFunerals founder Peter Erceg, found a lack of transparency throughout the death care industry and customer dissatisfaction, prompting him to launch eziFunerals. Mr Erceg said factors that concerned him about the funeral industry were the lack of competition given the dominance of the big funeral chains and the lack of consumer awareness around what services were or were not independent.“ “The majority of consumers are not aware that most of the local funeral director businesses are owned by two listed funeral stocks, InvoCare Limited (ASX: IVC) and Propel Funeral Partners (ASX:PFP). Between them they currently control over 40% market share nationally (…and growing)”, he says. “So, if you’re contracting the services of a local funeral director, it’s important you know the company your dealing with before making that first phone call and it helps to know your rights and understand how the industry operates”, he says. eziFunerals video eziFunerals operates by listing independent funeral homes that subscribe to the platform. The consumer is in total control. Customers are able to create a customised funeral plan, detailing either personalised requirements for their own funeral or the funeral of a loved one, which is posted online for listed funeral homes to browse and respond to with an itemised offer. “Instead of picking a funeral company by guesswork, families will be able to shop around for funeral directors, and get the right funeral at the right price before proceeding to contract”, said Erceg. “Unlike other funeral comparison sites, eziFunerals does not get involved with the consumers final selection of funeral provider and we do not receive commissions from funeral directors”, he says.     THE TRUTH ABOUT FUNERAL COMPARISON SITES 2019-07-26T00:44:59Z the-truth-about-funeral-comparison-sites Consumers may be lulled into a false sense of security using some funeral price comparison websites according to eziFunerals Founder, Peter Erceg. The problem is that while funeral price comparison websites may save ‘some’ money that does not correlate with the best possible deal. The Australian Competition and Consumer Commission (ACCC) has had price comparison websites in its sights for some time levying huge fines for misleading conduct. In essence, many funeral price comparison websites make lofty claims that they compare the market and offer you a better price for the service.    Why you should be wary of some funeral price comparison websites? According to eziFunerals, there are five main reasons why consumers should be wary of some comparison sites. The funeral prices listed on funeral comparison sites may not be accurate and are usually out of date. The funeral industry has poor governance, so it is easy to get away with hidden terms, conditions and commission deals with some funeral price comparison sites. Consumers lack any real understanding of funeral costs apart from the information provided on the funeral price comparison site, and it tells them very little. Funeral Directors just add the funeral price comparison site commissions on their quotes, so consumers are still not getting the best deal. Some funeral price comparison sites offer products like “AfterPay’ finance for consumers who can’t afford the funeral. How do these funeral comparison sites make money? Simply put these so-called objective funeral price comparison websites are purely money-making machines. By getting you to select one of their partner funeral directors – they make big commissions from your selection. However, funeral directors are not going to give up their margins, so they just add the commission to the funeral price. Essentially, Australians should to be wary of these funeral price comparison sites, particularly if they are oblivious to the way the funeral industry works.   How is eziFunerals different to other comparison websites? Simple. eziFunerals IS NOT a funeral comparison site. We are Australia’s only online collaboration platform that connects informed consumers with independent funeral homes, anywhere, anytime, making the organising of funerals, much easier in the process.   ‘We do not get involved with the customers final selection of funeral director. We do not receive commissions from funeral directors'   The consumer is in total control. Clients are asked a number of questions and are able to organise and document their funeral needs in an easy to read, downloadable PDF format, before connecting with a Funeral Director. Your PDF funeral plan can be used to share with your family (pre-need) or get itemised quotes from multiple funeral directors (at-need). “Instead of picking a funeral company by guesswork, families will be able to shop around for funeral directors, before proceeding to contract”, said Erceg. As with any industry, consumer education is the answer. “It’s time to shift the power back to consumers. Our mission is to provide consumers with greater transparency and control to manage the financial and emotional stress of funerals, from Cradle2grave®. We want to be recognised as the ‘trusted funeral go to brand’ for consumers in Australia”, he said.   Learn more about funeral planning in Australia Request a Funeral Quote Connect With Independent Funeral Directors  Read our FREE funeral guides View our BLOGS & ARTICLES Get your FREE Book: ‘What Kind of Funeral’   About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We do not conduct funerals and we are not part of any other funeral company. GRAVE FEARS FOR THE FUNERAL INDUSTRY ON THE HORIZON 2019-07-02T03:49:41Z grave-fears-for-the-funeral-industry-on-the-horizon Only two things in life are supposed to be certain: death and taxes. Such certainty has seen Australia’s largest funeral services providers making a killing for investors by delivering high growth annual returns for the last decade. With more than 160,000 Australians dying this year, most of these deaths bring not just grief to many, but also profit to others. In many ways, the death care industry has been regarded as being an investors dream: there is unending demand, the customers are often too emotionally stressed to shop around and there is a cultural taboo against spending too little on a loved one. The fact that most people are only ever likely to organise one or two funerals in their lifetime also means that there's a huge power imbalance in favour of the big funeral chains, who are selling to unsophisticated customers.   Baby boomers are moving against the traditional business model The current situation in the funeral industry can only be understood by first looking at the historical context in Australia. Up until the mid-1990s, most funeral homes in Australia were independently owned. Then two US multinational firms, Service Corporation International (SCI) and Stewart Enterprises Inc. entered the Australian market. By 1998, the largest of these firms, SCI had acquired 123 funeral homes, 11 crematoria and 7 cemeteries in three eastern states in Australia. Then in 2001, SCI sold 80% of its ownership in the Australian funeral industry to a consortium led by the Macquarie Bank. This entity listed on the ASX in 2003 as InvoCare Limited, which is now Australia’s largest publicly listed funeral company. InvoCare currently controls more than 34% overall share of the Australian funeral market and continues to acquire small and medium size funeral homes. So, if you’ve ever searched for a funeral director, you’ve probably come across one of their funeral brands. Although the names on signs outside InvoCare’s funeral homes are well known, the revenues and profits from them flow to corporate shareholders, not the community. The logic behind the InvoCare’s business model is simple: funeral homes and cemeteries are an inherently local business, so combining hundreds of sites from multiple cities will result in a more diversified location base, increased funeral volumes, stable revenue and higher profits. With fat profit margins, steep mark-ups and funeral cost increases (above inflation), it is only a matter of time before consumers switch en masse back to family owned and independent funeral homes, with a more compelling value proposition. And that's what appears to be happening. The largest threat to profits for the big funeral chains is the rise of direct cremation. Currently, about 70 per cent of people, responsible for organising the funeral, will choose a cremation. The figure is about 56 per cent in non-urban areas. This number will continue to rise as Baby boomers, who are now less religious compared to previous generations, choose alternative ways of saying goodbye. The rise of direct cremation and resulting loss of revenue is a serious threat to the big end of town. Let's work through the numbers. If a funeral home has a hundred customers per year and it charges an average funeral cost $7,449 per customer (finder.com.au), it would have annual revenues of $700,449. But if 40% of customers switch to direct cremation at $3,000 each, then annual revenue drops to $522,489, a 26% decrease in revenue. If direct cremations get even more popular, those numbers look even worse. Given that funeral homes' costs are mostly fixed, that is of serious concern for the big funeral chains.   Which funeral companies are most at risk The funeral industry in Australia is dominated by two listed funeral stocks, InvoCare Limited and Propel Funeral Partners. Between them they currently control over 40% market share nationally (…and growing). These big chains are reporting higher and higher profits as they continue to increase their footprint and buy out small operators to increase their market share. InvoCare (IVC:ASX) InvoCare, which is listed on the Australian Securities Exchange (IVC:ASX), is Australia’s largest provider of funeral, cemetery, crematoria and related services. It now operate over 290 funeral locations and 16 cemeteries and crematoria, across Australia, New Zealand and Singapore. InvoCare, owns well known funeral home brands such as White Lady Funerals, Guardian Funerals and Simplicity Funerals. It also owns related services and products HeavenAddress; LifeArt coffins; Guardian Funeral Plans, MyGriefAssist, MyMemorial and Funeral Planner. InvoCare’s business model has traditionally been based upon acquisitions of existing funeral businesses in the major cities of Australia and above average sales to drive high single digit Earnings per share (EPS) growth. This strategy has delivered InvoCare investors an average return of 16% since listing in 2003. InvoCare profits also rely on charging customers much higher prices than independent funeral homes. In a recent story by the ABC 7.30 Report (10/6/2019), it was reported that on average, InvoCare funeral brands are up to 22 per cent more expensive, than at independent rivals. This strategy appears to have been working out well so far, but there are very subtle signs of trouble looming on the horizon. The company appears healthy for now, but with a large decline in funeral home revenue looming due to a more informed consumer and direct cremation trends, that may not be the case forever. Propel Funeral Partners (PFP:ASX) Propel Funeral Partners was established in FY12 and is now the second largest private provider of death care services in Australia and New Zealand. Propel was founded and is managed by Propel Investments Pty Ltd. The company listed on the Australian Stock Exchange in late November 2017 as it sought to emulate InvoCare by buying up smaller family owned funeral homes. They own funeral homes, cemeteries, crematoria and related assets in Queensland, New South Wales, Victoria, Tasmania, South Australia, Western Australia and New Zealand. Propel performed over 10,000 funeral services in FY18 and the Company’s portfolio currently comprises 108 locations (54 freehold and 54 leasehold) in Australia and New Zealand, including 24 cremation facilities and 7 cemeteries. It’s recent acquisitions include Seasons Funerals in Western Australia and Norwood Park in New South Wales, Newhaven Funerals in Queensland. Tobin Brothers Although they may not be listed on the ASX, Tobin Brothers Funerals are one of the largest funeral brands in Victoria with over 24 locations across Melbourne. They currently operate in Ashburton (Herbert King Funerals), Berwick, Brighton, Cheltenham, Cranbourne, Diamond Creek, Doncaster, East Burwood, Echuca, Frances Tobin (Funerals by Women), Frankston, Glenroy, Malvern, Moonee Ponds, Mount Martha, Noble Park, North Melbourne, Ringwood, Rosebud, South Morang, St Albans, Sunbury, Sunshine, Thomastown (Abbey Funerals), Werribee. In Summary In summary, InvoCare’s sheer size and higher price positioning leaves it more exposed to Propel and Tobin Brothers, when it comes to the threat of direct cremation. Just like other industries in the past, the funeral industry will affected by the evolution in consumer preferences. Add to this, the debt-fueled acquisition binge that InvoCare and Propel Funeral Partners love to partake in, it is likely this will be their undoing when the hard times come.   Learn more about the funeral industry in Australia Request a Funeral Quote Find an Independent Funeral Director Read our FREE funeral guides View our BLOGS & ARTICLES Get your FREE Book: ‘What Kind of Funeral’   About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We do not conduct funerals and we are not part of any other funeral company. EZIFUNERALS SHARES HOW IT IS DISRUPTING THE FUNERAL INDUSTRY 2019-06-20T00:47:04Z ezifunerals-shares-how-it-is-disrupting-the-funeral-industry eziFunerals Owner and Author of self-help funeral guide ‘What Kind of Funeral?’, Peter Erceg discusses eziFunerals online platform and how the company is helping to bring transparency to the Australian funeral industry. After writing What Kind of Funeral?, Mr Erceg said he noticed a lack of transparency throughout the death care industry and customer dissatisfaction, prompting him to launch the online funeral planning platform eziFunerals. Mr Erceg said factors that concerned him about the funeral industry were the lack of competition given the dominance of the big funeral chains, the lack of consumer awareness around what services were or were not independent, and the dearth of regulations to do with funerals.“ “The majority of consumers are not aware that the majority of local funeral director businesses are owned by two listed funeral stocks, InvoCare Limited (ASX: IVC) and Propel Funeral Partners (ASX:PFP). Between them they currently control over 40% market share nationally (…and growing)”, he says. “In Australia, these corporates control the industry and traditionally sell funeral packages, like bronze, silver and gold. Often these funeral packages are advertised and sold as a way to get you to pay more. With those packages you’re paying for things you don’t actually want or need, it’s not personalised.”   ‘Unlike other funeral comparison sites, we do not get involved with the consumers final selection of funeral director and we do not receive commissions from funeral directors'   eziFunerals operates by listing independent funeral homes that subscribe to the platform. The consumer is in total control. Customers are able to create a customised funeral plan, detailing either desired conditions for their own funeral or the funeral of a loved one, which is posted online for listed funeral homes to browse and respond to with an itemised offer. “I’m trying to disrupt the business model,” Mr Erceg said. eziFunerals helps the bereaved shop for burial and cremation services and offers online funeral quotation tools that allow those in need of immediate arrangements and those planning for the future to find the best value in their area. “Instead of picking a funeral company by guesswork, families will be able to shop around for funeral directors, and get the right funeral at the right price before proceeding to contract”, said Erceg. “Unlike other funeral comparison sites, we do not get involved with the consumers final selection of funeral director and we do not receive commissions from funeral directors”, he says. Its platform connects families who have an immediate need or who are planning in advance with the best funeral providers in their area, increasing transparency in the funeral industry. Erceg sees his online funeral platform model not as undermining funeral directors economically, but as empowering small to medium family owned funeral homes to increase their market share and give huge firms, like InvoCare and Propel Funeral Partners, a run for their money. eziFunerals, www.eziFunerals.com.au , is set to launch in other countries. Equity opportunities are available.   Learn more about the funeral industry in Australia Request a Funeral Quote Find an Independent Funeral Director Read our FREE funeral guides View our BLOGS & ARTICLES Get your FREE Book: ‘What Kind of Funeral’   About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We do not conduct funerals and we are not part of any other funeral company. IS THIS THE END OF FUNERALS AS WE KNOW IT 2019-06-13T00:25:16Z is-this-the-end-of-funerals-as-we-know-it Death is a given, but what about the time-honoured ritual of the funeral? With Australia increasingly becoming more secular, nomadic and more relaxed, the rules about how to commemorate death and the funeral is rapidly changing. This change will only accelerate as Baby boomers continue to age and deaths spike in 2050. According to the Australian Bureau of Statistics, Australians aged 65 or over is forecast to more than double to 7.9 million in 2050, an increase of approximately 2.4% per annum. Just as Baby boomers transformed weddings in the ’90s? — they are now transforming the death industry by replacing funerals (where the body is present) with memorial services (where the body is not). Baby Boomers are now less religious compared to previous generations and are changing the game for their parents and themselves. Seeing a coffin being lowered into the ground or disappearing behind curtains is a dramatic touch many people are choosing not to have to go through, as their last physical connection with their loved one. They’re choosing alternative ways of saying goodbye. Instead of being a solemn event, a growing number of families are using it as a time to celebrate a persons life and be joyful. Such ceremonies are being held at parks, beaches, pubs and sporting facilities, with music, singers, releases, costumes and even fireworks used to entertain the living. It's not for everyone. There are plenty of others who prefer the sober dignity of a traditional church funeral, or indeed a secular service that is solemn rather than celebratory. But, for boomers and beyond, the trend is towards a celebratory event with the deceased person being the star of the show. Funeral homes need to adapt Funeral homes need to adapt, according to Peter Erceg, Founder of eziFunerals. “More Australians are choosing cremation, due to expense (they can cost a third the price of a burial), the environment, and family members living far apart. And cremation allows loved ones to stage a memorial anywhere, at any time, and to store or scatter ashes as they please,” says Erceg. Owner Troy Upfield, who runs Chapter House Funerals in Melbourne, says new independent funeral homes, are already adapting to changing demands. “Our funeral services are more life-centered, around the person’s personality, likes and dislikes. They’re unique and not standardised,” he says. “The only way we can survive is to provide a funeral service that families find meaningful and without platitudes. We have moved away from the traditional drab funeral parlour and provide a more concierge service that offers 1:1 attention around the clock with modern, appealing offices and botanical spaces where families can sit and arrange their loved one's service in comfort, warmth and safety. Our clients are the family member arranging the funeral service for their loved one, they are typically aged between 40 - 60 years old and they require a space that feels welcoming, trusting and safe. Offering gifts and bringing animals to nursing homes is not our ‘schtick’ , we prefer to focus on the family in need of our attention as funeral directors", says Upfield. Photo courtesy of Chapter House Funerals Change has also sparked a rise in new death-related industries such as death doulas (caring for the terminally ill), death cafes (to discuss life’s last chapter over cake and tea), funeral celebrants (officiants who lead end-of-life events), living funerals (attended by the honoured while still breathing), and end-of-life planning (for the healthy who think ahead). The rise of social media also allows lives to continue indefinitely in memorial Facebook pages, tribute blogs on YouTube and Instagram. No ceremony, no service, and no fuss “In recent years, it has been a rise in popularity of 'no-fuss funerals' with consumers wanting as little fuss as possible for the cremation of the body”, says Erceg. A ‘no fuss’ or what is commonly referred to as ‘direct cremation’ is the cheapest and simplest type of funeral. It involves collection of the body, and carrying out the cremation, (usually with no one present), and return the ashes afterwards. Everything is arranged very simply and carried out with respect and dignity. Both David Bowie and the novelist Anita Brookner, went for “direct cremation”, where the body is sent straight to the cremator from hospital or home, with no attendance or ceremony. Ashes are returned to the family allowing family and friends to celebrate their life and relationships several months later, in a place special to them. From coffins to compost With increased concern for the environment, more Australians are opting for green funerals. According to Stacey Farmer, Gift of Grace Funerals and Serendipity Coffins, the choice of green funerals is growing rapidly and increasing in popularity. Green burial sites require the use of eco-friendly and biodegradable burial containers, such as wicker coffins, cardboard coffins and shrouds . If you’d prefer to be a little less green and be cremated in the traditional sense of the word, you can always make an environmentally conscious urn choice. Select a wooden urn made from sustainable sources, or opt for the Bios Urn, a biodegradable urn made from coconut shell, compacted peat and cellulose that contains the seed of a tree, that best suits the memories of your loved one, varying from Australian natives, rose bushes or even a fruit tree of your choice. Once remains have been placed in the urn, it can be planted and the seed germinates and begins to grow, giving new meaning to “life after death.” The industry is literally thinking outside the box “My work is letting people connect with the natural cycle as they die,” says Steve Summers in Melbourne, who considers himself as part of the “new-death-care industry” and is a founding partner of Chapter House Funerals. Steve questions why death should be a one-event moment, rather than an opportunity to create an enduring tradition, a death day, to honour the deceased: “I want to support my family to choose a ritual that they do every year, instead of a one off event", he says. However it won’t be a concrete block and headstone. Our mission is to create a botanical sanctuary for families, a modern and beautiful place where there will be no hearse, no men in back and no white ladies”, says Summers. Death has also inspired funeral homes, like Chapter House Funerals, to transform a loved one’s ashes into “diamonds,” jewellery and art. In an Australian first, Chapter House Funerals has partnered with Swiss company, Algordanza Memorial Diamonds to memorialise themselves or others by converting their ashes into the precious diamonds. Learn more about organising a funeral in Australia today! Find a Funeral Director Read our FREE funeral guides View our BLOGS & ARTICLES Get your FREE eBook: ‘What Kind of Funeral’ About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We do not conduct funerals and we are not part of any other funeral company. HOW TO AVOID THE FUNERAL VULTURES THIS WINTER 2019-05-22T03:22:34Z how-to-avoid-the-funeral-vultures-this-winter Did you know that winter is the death season? According to the Australian Institute of Health and Welfare, there are more deaths in the winter months of June, July and August, and less deaths in the summer months of December, January and February. Although pneumonia and influenza were primary causes of death, they are often associated with other causes of death, especially cardiovascular and respiratory diseases, and especially among older persons. Deaths peak in winter, in parallel to outbreaks of influenza and other respiratory infections.    'Australia on track for killer flu season as experts urge public to get vaccinated'    In 2018, Australia had a pretty quiet flu season and that means that community immunity wasn't built up to protect against this year's virus, but health experts are warning Australia is on track for a killer flu season. In March 2019, more than 10,000 people were diagnosed with the flu. In March 2018, that number was 3,173. With numbers showing three times as many people being diagnosed with the virus so far this year, compared to the same period in previous years, experts are urging the public to get vaccinated.  According to the Chair of the Immunisation Coalition, Professor Robert Booy, in a busy year, there were a number of people who would be expected to get the flu and die from it. "This year, we expect the flu to kill at least 4,000 people which is the same number as deaths from suicide and the road toll combined," he said.     Australia's largest funeral companies need more people to die this season The funeral industry in Australia is big business for large corporations with revenue primarily determined by the death rate and funeral volumes. More than 160,000 Australians will die this year with one person dying every 3 minutes. However, funeral businesses are facing a difficult truth: not enough people are dying, which isn’t great for business.    ‘An increase in deaths from a killer flu season may be good for shareholders, but not for some.’    In 2018, Australia's largest funeral services company InvoCare (ASX: IVC) reported to shareholders that a lower number of deaths from an unusually mild winter flu season last year impacted its bottom line. In a statement to the Australian Stock Exchange in February, InvoCare CEO Martin Earp said, “Operating results for 2018 were impacted by soft market conditions, namely, a lower number of deaths. “History suggests that these conditions are unlikely to be sustained and that reversion to the positive long-term trend is typical,” he added.  InvoCare's rival Propel Funeral Partners Ltd (ASX: PFP) also reported lower profits, with below trend funeral volumes, due to a benign flu season last year. Propel’s CEO, Albin Kurti said, “Historical experience suggests that the significant, year on year decline in death volumes we’ve seen in calendar year 2018 should be temporary, given the growing and ageing population, and prior year on year declines have rebounded quickly. When the rebound occurs, Propel will be well placed to benefit, given operating leverage within the business,” he said.  Between them, both InvoCare and Propel Funeral Partners control more that 40 per cent market share and are an attractive investment for investors looking for consistent growth with revenues and earnings highest during the winter months, when influenza and pneumonia cases peak. So an increase in deaths from a killer flu season may be good for shareholders, but not for some.        Don’t be another funeral statistic this winter. Get your flu vaccination! Every year thousands of Australians are dying or being admitted to hospital for complications of the flu. That is entirely avoidable if people have their flu vaccination. The Australian Government recommends everyone from six months old wishing to protect themselves against the flu should get immunised. Vaccination is a safe and effective way to protect yourself from flu; people who get vaccinated are at lower risk of getting an infection (and developing serious disease) than those who do not. In most states, the vaccine has already been distributed to GPs and many pharmacies.     Learn more about death and funerals in Australia Read our FREE funeral guides & resources  View our funeral blogs & articles  Get your FREE Book: ‘What Kind of Funeral’     About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We do not conduct funerals and we are not part of any other funeral company. EZIFUNERALS: YOUR TRUSTED FUNERAL ‘GO TO’ BRAND 2019-05-21T01:24:41Z ezifunerals-your-trusted-funeral-go-to-brand A new digital funeral platform is disrupting an industry that has seen little change in the last 100 years. The funeral industry in Australia is currently estimated to be more than $2 billion and provides essential services to individuals and families dealing with, or preparing for, death and bereavement. Yet despite this important community service, the funeral industry is dominated by two large publicly listed companies, being InvoCare Limited (ASX: IVC) and Propel Funeral Partners (ASX:PFP). Between them they currently control over 40% market share nationally (...and growing). This may be good for shareholders, but not for the families of more than 160,000 Australian’s who die each year.   'It's time to shift the power back to consumers, says eziFunerals.'   eziFunerals Founder, Peter Erceg said it was time to shift the power back to consumers. ‘Our mission is to provide consumers with greater control to manage the financial and emotional stress of funerals, from Cradle2grave®‘. 'This is a disruptive innovation. This is going to touch a cultural chord. It aggregates the decision making and it gives people a sense of empowerment. We want to be recognised as the ‘trusted funeral go to brand’ for consumers in Australia', he said.     eziFunerals core solution lies in its ability to simplify and streamline the funeral planning process for consumers, without funeral director involvement. The consumer is in total control. Clients are asked a number of questions and are able to organise and document their funeral needs in an easy to read, downloadable PDF format, before selecting a Funeral Director. Your PDF funeral plan can be used to share with your family (pre-need) or get itemised quotes from multiple funeral directors (at-need). 'Instead of picking a funeral company by guesswork, families will be able to shop around for funeral directors, and get the right funeral at the right price before proceeding to contract', said Erceg.   Watch our video   Since its founding, eziFunerals has transformed the funeral planning industry in many ways and has seen considerable growth in traffic and interest by individuals, consumer groups, funeral homes, aged care and funeral finance providers. 'Unlike other funeral planning sites, we do not get involved with the consumers final selection of funeral director. We DO NOT receive commissions from funeral directors', he says.   Learn more about eziFunerals today! eziFunerals operates Australia wide, including New South Wales, Victoria, Queensland, Western Australia, South Australia and Tasmania. Read our FREE funeral guides View our BLOGS & ARTICLES Get your FREE eBook: ‘What Kind of Funeral’   About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We do not conduct funerals and we are not part of any other funeral company. YOUR ‘GO TO BRAND’ FOR FUNERALS 2019-04-05T00:05:54Z your-go-to-brand-for-funerals eziFunerals is Australia’s premier ‘funeral go to brand’ for consumers and the largest online provider of FREE funeral planning services in Australia.  Here is a summary of who we are, what we do and why we are the BEST ‘funeral go to brand’ Australia wide.   Who is eziFunerals eziFunerals is Australia’s most trusted funeral advocate that helps consumers and independent funeral homes connect and collaborate anywhere, anytime. We understood what people are going through, and the challenges they face following the death of a loved one. We are an Australian-owned and operated company, and are not a subsidiary of any other corporation. We are not part of any other funeral company. We do not conduct funerals, and WE DO NOT receive commissions from Clients final decision-making. eziFunerals operates Australia wide, including New South Wales, Victoria, Queensland, Western Australia, South Australia and Tasmania.     How does eziFunerals help consumers Our mission is to empower consumers and to provide independent, transparent and trustworthy information, so consumers can understand their funeral rights, make informed decisions and get the right funeral at the right price. eziFunerals provides a simple and easy funeral solution to three common concerns for consumers.  Consumers don’t know what to do or where to start eziFunerals provides consumers with an independent and transparent online platform that guides people through the whole funeral process. Consumers fear being taken advantage of by funeral directors eziFunerals works for the Client, not the funeral home, allowing consumers to focus on what's important rather that making arrangements in a sales focussed environment. Consumers worry about the high cost of funerals and not being able to afford it eziFunerals can save family thousands of dollars on average compared to contacting a funeral home direct.   Watch our video   Who are eziFunerals customers Our customers include consumers of funeral services, independent funeral homes, aged care service providers, employer groups and life insurance companies who require access to independent and unbiased third party advice. We are committed to treating our customers with professionalism, dignity and respect. Our advisers and member funeral directors are equipped with the compassion, knowledge and resources to help clients and their families develop personalised funeral services to fit their budgets and personalities. Our member funeral directors work for consumers, and not the shareholders of the large ASX funeral chains (InvoCare and Propel Funeral Partners), to ensure every last detail is resolved in advance or at the time of need, depending on the client’s wishes.   What services does eziFunerals offer Our services are far superior to any other online funeral marketplace. Our services include: Pre-need services 24/7 assistance to discuss funeral planning issues with consumers, including choosing a funeral home, finding a cemetery, and purchasing a coffin. an online marketplace that helps consumers make informed choices, obtain quotes, compare costs and connect with independent funeral homes. online planning tools and guides including at need and pre-need funeral plans, advance care plans, wills to record important end of life information for when your family needs it most. At-need services  eziFunerals advisors will be available 24/7 throughout the funeral process. Advisors will liaise with the funeral home about the client’s personalised funeral plan on their behalf and provide pricing assistance. Pricing information will be provided to clients given in an easy-to-read format. Advisors will help the family compare prices of all funeral-related services and connect with an independent funeral home of their choice.     Why are we better than everyone else in the funeral marketplace eziFunerals online funeral platform is FREE and simplifies and streamlines the funeral process by empowering consumers to plan and document their funeral needs and get itemised quotes, thus sparing families from having to make difficult, costly decisions while they are grieving.   With eziFunerals, you’re empowered to make informed decisions about all the funeral arrangements. You’re in total control and get to create your own funeral plan and receive quotes from multiple funeral directors in a stress free and sales focused environment. Most, of all, you get to save time and money because funeral directors are competing with each other to win your business. Unlike other funeral planning sites, we do not get involved with the consumers final selection of funeral director. We DO NOT receive commissions from funeral directors.   Learn more about eziFunerals today! Read our FREE funeral guides View our BLOGS & ARTICLES Get your FREE eBook: ‘What Kind of Funeral’   About eziFunerals eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company, and are not a subsidiary of any other corporation. We are not part of any other funeral company.