The PRWIRE Press Releases https:// 2003-12-17T22:34:00Z Windows comes to the back office of EFT 2003-12-17T22:34:00Z windows-comes-to-the-back-office-of-eft Australian banks and financial institutions will gain more efficient management of their EFT (Electronic Funds Transfer) networks through a new Windows-based system for storing, analyzing and reconciling transaction data. DataNavigator from eFunds is a single real-time repository for managing the information from EFT transactions conducted through ATM (Automatic Teller Machine) and POS (Point Of Sale) systems. DataNavigator can assist banks and financial institutions to handle settlement, consolidation and management of transactions immediately, rather than hours later, as at present. The results include lower per-transaction costs, improved profitability and a significant improvement in customer service. Every year the number of transactions generated by ATM and POS systems continues to grow rapidly, explained Peter Lloyd, Managing Director, eFunds International. For those involved in EFT management settlement reporting, transaction research or exception management this means increased challenges. Databases grow and become more complex and disparate, and the costs of data management continue to escalate, continued Lloyd. Therefore banks, processors and other financial institutions are under pressure to respond to these challenges and reduce internal costs by automating routine processes, while improving levels of customer service. DataNavigator was originally developed by eFunds for use in its own data center in the U.S., where the company is one of the largest third-party processors of EFT transactions, handling more than eight billion transactions annually. Previously DataNavigator was only available on the IBM MVS platform but eFunds has migrated DataNavigator to the Windows platform. Major benefits are lower cost of ownership, ease of implementation and integration as well as savings in hardware and training costs. In Australia, eFunds has already secured agreement from one bank to implement the new Windows version of DataNavigator, which will be generally available in Q1 of 2004. DataNavigators main features are: Transaction Research With its real-time network feed, DataNavigator provides sophisticated research capabilities. Drawing from its online Data Repository, DataNavigator provides information about any transaction almost immediately after it has taken place. This information can also be exported to an Excel database for statistical analysis and data mining; Exception management DataNavigator revolutionizes exception processing by wrapping all of the vital exception management features into one convenient, scalable package. It saves back-office time by offering the ability to review the details of any transaction online, mere seconds after its posted. DataNavigator applies network-specific rules, eliminating the need for staff to know multiple network regulations when reviewing exception cases. Continuous Settlement DataNavigator receives and stores many raw totals and low-level counts relating to individual transactions. The continuous settlement function aggregates totals based on raw transaction data to facilitate inquiries, funds movement and reporting. DataNavigator eliminates the need for multiple balancing and reconciliation reports and initiates funds movement in multiple formats. Report Writer By creating a 24-hour virtual window, DataNavigator provides online and near real-time access to all necessary report information. This eliminates the need to run costly and time-consuming nightly reports. DataNavigator can conduct searches based on a combination of criteria and reports can be sorted by date and time; transaction types, ATM, series of ATMs or all ATMs, Network ID, issuer ID, acquirer ID etc. Device Services DataNavigator can be used for speedier, more detailed monitoring of an EFT network. With just one click of a mouse, DataNavigator immediately details the operational status of all devices on the network. It can identify problem ATMs and track device or network availability. It can even check cash levels at individual ATMs, as well as provide a single point for multiple balancing services, including the total cash in terminals, deposit verification and general ledger reconciliation. About eFunds Headquartered in Scottsdale, Ariz., eFunds Corporation (Nasdaq: EFDS) is an industry leader with nearly 30 years of experience and expertise in electronic payments. eFunds provides electronic transaction processing, ATM solutions, risk management, professional and outsourcing services to financial institutions, electronic funds transfer networks, government agencies and retailers around the world. Committed to providing excellent customer service and award-winning products, eFunds enables their clients to reduce transaction and infrastructure costs, detect potential fraud and enhance relationships with customers. eFunds is one of the largest third-party processors of EFT, is the largest non-bank deployer of ATMs in North America, and is the provider of the worlds largest debit database. www.efunds.com. Statements made in this release concerning the Company's or management's intentions, expectations, or predictions about future results or events are forward-looking statements'' within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are necessarily subject to risks and uncertainties that could cause actual results to vary from stated expectations, and such variations could be material and adverse. Factors that could result in such a variation include, but are not limited to, the inherent unreliability of earnings and revenue growth predictions due to numerous factors, including many beyond the Company's control, potential difficulties, delays and unanticipated expenses inherent in the development and marketing of new products and services, competitive factors, and the numerous risks and potential additional costs, disruptions and delays associated with the establishment of new business initiatives. Additional information concerning these and other factors that could cause actual results to differ materially from the Company's current expectations is contained in the Companys Annual Report on Form 10-Q for the quarter ending September 30, 2003. eFunds Corporation agrees to acquire Oasis Technology, LTD. 2003-10-29T18:34:00Z efunds-corporation-agrees-to-acquire-oasis-technology-ltd eFunds Corporation (Nasdaq: EFDS), a leading provider of risk management, electronic payments, ATM and global outsourcing solutions, announced today that it has signed a definitive agreement to acquire the assets of Oasis Technology, LTD., a private payment software company. The total purchase price is approximately US$28 million that will be paid in cash. This acquisition is an important step in the execution of our long term strategic plan, said Paul Walsh, chairman and chief executive officer of eFunds. Oasis, with 150 customers in 75 countries around the world, is an innovative organization with a leading suite of payment products built on open architecture that will add breadth to our current offering and geographical depth to our market reach. Both eFunds and Oasis customers will benefit from our combined areas of expertise as we move forward on integrating our technologies and skill sets. The Oasis acquisition will provide eFunds an immediate entry into new markets with an open solution platform. It will expand eFunds domestic and international customer base, providing them with immediate access to a broad range of payment products that complement its current offerings. The acquisition will also complement and grow the companys worldwide distribution channels. The company intends to maintain and enhance its current EFT software solution, CONNEXTM, which is recognized for its system availability, reliability and throughput, while working to integrate important characteristics of the Oasis open solution, such as flexibility and lower cost of ownership. This will allow current CONNEX customers to choose the path that best enables them to minimize risk and prepare for future electronic payment technologies. We are confident that as part of eFunds, we can provide the best combination of value, service, and innovation for our worldwide customers in a dramatically evolving payments industry,&quot; said David Pasieka, president and CEO of Oasis Technology. eFunds established reputation coupled with our combined experience and complementary offerings makes this an excellent fit. This demonstrates both organizations strong commitment to the software industry, and to their respective customers to continue providing leading technology and more flexibility than ever before. The entire Oasis Technology team looks forward to working with eFunds to build a combined world-class organization in the months and years ahead. The combined organization will now serve more than 200 software customers in over 80 countries around the world. The company will also leverage a global network of distributors, integrators and strategic partners to become a leading provider of payment software solutions worldwide. The acquisition is expected to close by the end of the fourth quarter 2003, subject to the satisfaction of customary closing conditions. eFunds anticipates that the transaction will be accretive in 2004 and beyond. About eFunds Headquartered in Scottsdale, Ariz., eFunds Corporation (Nasdaq: EFDS) is an industry leader with nearly 30 years of experience and expertise in electronic payments. eFunds provides electronic transaction software and processing, ATM solutions, risk management and global outsourcing solutions to financial institutions, electronic funds transfer networks, government agencies and retailers around the world. Committed to providing excellent customer service and award-winning products, eFunds enables its clients to reduce transaction and infrastructure costs, detect potential fraud and enhance relationships with their customers. eFunds is one of the largest third-party processors of electronic funds transfers (EFT), is the largest non-bank deployer of ATMs in North America, and is the provider of the worlds largest debit database. www.eFunds.com. About Oasis Technology, Ltd. Oasis Technology Ltd. is a leading provider of software to enable payments any time, any place, on any device. Since 1989, Oasis has worked with financial institutions, card associations, third-party processors and retailers to build the most secure, reliable and flexible payment infrastructures available. Oasis serves clients in more than 75 countries around the world, including ABN AMRO, American Express, Citibank, Credicard/Redecard Brazil, Diners, Europay, Golden Card (China), Luottokunta, MasterCard, National Processing Company, Saudi Arabian Monetary Agency, and Visa International. With corporate headquarters located in Toronto, Canada, the company operates a Latin America office from Miami, Florida. In Europe, Oasis manages operations from the United Kingdom and France. In the Asia-Pacific region, Oasis is represented by its official agent, Makeena Corporation. In addition, Oasis supports an extensive network of international partners, distributors and sales representatives. www.oasis-technology.com Statements made in this release concerning the Company's or management's intentions, expectations, or predictions about future results or events are forward-looking statements'' within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are necessarily subject to risks and uncertainties that could cause actual results to vary from stated expectations, and such variations could be material and adverse. Factors that could result in such a variation include, but are not limited to, the inherent unreliability of earnings and revenue growth predictions due to numerous factors, including many beyond the Company's control, potential difficulties, delays and unanticipated expenses inherent in the development and marketing of new products and services, competitive factors, and the numerous risks and potential additional costs, disruptions and delays associated with the establishment of new business initiatives. Additional information concerning these and other factors that could cause actual results to differ materially from the Company's current expectations is contained in the Companys Annual Report on Form 10-Q for the quarter ending June 30, 2003. eFunds expands BPO operations in India 2003-07-15T16:47:00Z efunds-expands-bpo-operations-in-india eFunds Corporation (Nasdaq: EFDS), a leading provider of risk management, EFT, ATM and outsourcing solutions, has expanded its Global Outsourcing operations in India by increasing the capacity of one of its call centers in Malad, Mumbai by 200 seats. eFunds, one of the earliest players in the outsourcing space in India, will now have a total of 2,900 people employed in its outsourcing services centers in Mumbai, Gurgaon (Delhi) and Chennai. eFunds manages third party outsourcing contracts for US and UK based clients in the financial services, retail and telecommunications sectors. The company's core outsourcing offerings are centered around the management of customer accounts - from account acquisition through account maintenance, payments, collection services and customer retention. &quot;The outsourcing sector is still experiencing tremendous growth. eFunds' global expertise in the financial services space, coupled with our process improvement and technology capabilities, makes us strategically positioned to be the partner of choice in India for an increasing number of high-profile companies in the US and UK.,&quot; said Kathleen Flanagan, Senior Vice President, Division Executive, Outsourcing Solutions, at eFunds Corporation. &quot;We are extremely positive about the future of India as a world leader in BPO and eFunds will continue to develop its talent base to provide world class services to its clients.&quot; Industry figures on India The Indian call centre industry will grow by 68 per cent in the next 12 months to touch 158,000 seats, overtaking Australia to become the largest call centre country across Asia in 2004. Australia is currently on top with 135,000 seats and will grow to only 146,000 seats in the next year. These are the results of a research study done by callcenters.net, an Australian research and consulting firm. According to the study, India currently has over 1,200 call centres, 154,000 agents and 96,000 seats. The figures include both in-house and outsourced call centres. About eFunds Headquartered in Scottsdale, Ariz., eFunds Corporation (Nasdaq: EFDS) is an industry leader with nearly 30 years of experience and expertise in electronic payments. eFunds provides electronic transaction processing, ATM solutions, risk management, professional and outsourcing services to financial institutions, electronic funds transfer networks, government agencies and retailers around the world. Committed to providing excellent customer service and award-winning products, eFunds enables their clients to reduce transaction and infrastructure costs, detect potential fraud and enhance relationships with customers. eFunds is one of the largest third-party processors of EFT, is the largest non-bank deployer of ATMs in North America, and is the provider of the world's largest debit database. www.efunds.com. About eFunds International Based in Australia, eFunds International Limited is the Asia Pacific operation of eFunds Corporation. The company's software and business solutions include: CONNEXT, which offers ATM and POS electronic funds transfer driving, switching, authorisation and settlement services to banks and financial networks; DataNavigatorT, a back-office solution for the post-processing of retail electronic transactions; Webpay, for secure authenticated messaging; Trintech solutions; and Business Process Outsourcing - the provision of high quality managed services, including call centres and back office processes. eFunds Corporation owns the service mark eFundsSM and the trademarks DataNavigatorT and CONNEXT. Statements made in this release concerning the Company's or management's intentions, expectations, or predictions about future results or events are &quot;forward-looking statements'' within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are necessarily subject to risks and uncertainties that could cause actual results to vary from stated expectations, and such variations could be material and adverse. Factors that could result in such a variation include, but are not limited to, the inherent unreliability of earnings and revenue growth predictions due to numerous factors, including many beyond the Company's control, potential difficulties, delays and unanticipated expenses inherent in the development and marketing of new products and services, competitive factors, and the numerous risks and potential additional costs, disruptions and delays associated with the establishment of new business initiatives. Additional information concerning these and other factors that could cause actual results to differ materially from the Company's current expectations is contained in the Company's Annual Report on Form 10-Q for the quarter ending March 31, 2003. Statements made in this release concerning the Company's or management's intentions, expectations, or predictions about future results or events are &quot;forward-looking statements'' within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are necessarily subject to risks and uncertainties that could cause actual results to vary from stated expectations, and such variations could be material and adverse. Factors that could result in such a variation include, but are not limited to, the inherent unreliability of earnings and revenue growth predictions due to numerous factors, including many beyond the Company's control, potential difficulties, delays and unanticipated expenses inherent in the development and marketing of new products and services, competitive factors, and the numerous risks and potential additional costs, disruptions and delays associated with the establishment of new business initiatives. Additional information concerning these and other factors that could cause actual results to differ materially from the Company's current expectations is contained in the Company's Annual Report on Form 10-K for the year ended December 31, 2002. St.George Bank goes live with first Australian in-house installation of<BR> Verified by VisaT 2003-07-15T13:37:00Z st-george-bank-goes-live-with-first-australian-in-house-installation-of-br-verified-by-visat eFunds International Limited, a leading provider of electronic payment, and related information technology and business-process-improvement services, today announced that the eFunds Verified by VisaT system has been implemented by Australia's St.George Bank to allow its Internet merchants and Visa credit card holders to conduct secure e-commerce transactions. The system is available to over 250,000 registered St.George Bank Visa cardholders and will be piloted with 20 online merchants prior to a nationwide rollout. It is designed to provide extra protection for businesses and their customers buying or selling goods and services over the Internet. &quot;With the increasing incidence of Internet fraud, banks and merchants are looking for easy-to-use, high-security ways of protecting online transactions,&quot; said Peter Lloyd, Asia-Pacific Managing Director for eFunds International. &quot;Cardholders are seeking greater confidence when using the Internet for online shopping and merchants want to reduce their exposure to fraud.&quot; &quot;The eFunds Verified by VisaT system offers St.George Bank a cost-effective mechanism for meeting those customer requirements in a way that integrates smoothly with its other banking systems and processes. &quot;Martin Eltoft, St.George Bank chief manager, Electronic Banking Solutions, said the bank had been particularly keen to retain internal control over the security, technology and services when introducing the Verified by VisaT system. &quot;The Verified by VisaT solution from eFunds allows us to run the system in-house instead of outsourcing it,&quot; he said. &quot;That means we can manage the system more efficiently and at lower cost as well as integrate it into other core technology infrastructure. We can also introduce any other complementary services or processes that we believe our customers may require in the future.&quot; The eFunds Verified by VisaT system runs on multiple computing platforms and integrates seamlessly with other IT banking services, for example Internet banking and card management. This has allowed St.George Bank to provide additional services to customers, including a help desk where customers can report a lost or stolen card and immediately prevent further Internet purchases. eFunds Verified by VisaT is a module of the Webpay Transaction Server - which also includes separate applications such as MasterCard SecureCode and Internet Payments Gateway. St.George Bank was an early adopter of the Webpay technology, which it implemented in conjunction with eFunds. Verified by VisaT provides additional protection for online purchases using a cardholder's personal password. It is aimed at reducing fraud by enabling credit card issuers to confirm cardholder identity during an Internet purchase. Cardholders can now use their Visa cards online with a high level of assurance; merchants' exposure to fraud is reduced; and issuers, like St.George Bank, have to deal with less expense and chargebacks related to fraudulent card use. About eFunds Headquartered in Scottsdale, Ariz., eFunds Corporation (Nasdaq: EFDS) is an industry leader with nearly 30 years of experience and expertise in electronic payments. eFunds provides electronic transaction processing, ATM solutions, risk management, professional and outsourcing services to financial institutions, electronic funds transfer networks, government agencies and retailers around the world. Committed to providing excellent customer service and award-winning products, eFunds enables its clients to reduce transaction and infrastructure costs, detect potential fraud and enhance relationships with their customers. eFunds is one of the largest third-party processors of electronic funds transfers (EFT), is the largest non-bank deployer of ATMs in North America, and is the provider of the world's largest debit database. www.efunds.com. About eFunds International Based in Australia, eFunds International Limited is the Asia Pacific operation of eFunds Corporation. The company's software and business solutions include: CONNEXT, which offers ATM and POS electronic funds transfer driving, switching, authorisation and settlement services to banks and financial networks; DataNavigatorT, a back-office solution for the post-processing of retail electronic transactions; Webpay, for secure authenticated messaging; Trintech solutions; and Business Process Outsourcing - the provision of high quality managed services, including call centres and back office processes. eFunds Corporation owns the service mark eFundsSM and the trademarks DataNavigatorT and CONNEXT. Statements made in this release concerning the Company's or management's intentions, expectations, or predictions about future results or events are &quot;forward-looking statements'' within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are necessarily subject to risks and uncertainties that could cause actual results to vary from stated expectations, and such variations could be material and adverse. Factors that could result in such a variation include, but are not limited to, the inherent unreliability of earnings and revenue growth predictions due to numerous factors, including many beyond the Company's control, potential difficulties, delays and unanticipated expenses inherent in the development and marketing of new products and services, competitive factors, and the numerous risks and potential additional costs, disruptions and delays associated with the establishment of new business initiatives. Additional information concerning these and other factors that could cause actual results to differ materially from the Company's current expectations is contained in the Company's Annual Report on Form 10-Q for the quarter ending March 31, 2003. About St George Bank Australia's fifth largest bank, the St.George Group occupies a unique position in the Australian financial services industry. With assets of $57.3 billion (at 31 March 2003) and 2.6 million customers, St.George is placed between Australia's four major banks and the country's smaller regional banking groups. St.George provides a comprehensive and innovative range of personal and business banking, wealth management and insurance services, while retaining the versatility and friendly, customer-oriented culture of a smaller organisation. The St.George Group employs 7,500 staff, with more than 400 branches across Australia. The Group includes brands such as BankSA, South Australia's foremost provider of housing and personal finance, SEALCORP and Advance Funds Management. Webpay Solution from eFunds approved by Verified by Visa global authenticated payments program 2002-11-11T15:47:00Z webpay-solution-from-efunds-approved-by-verified-by-visa-global-authenticated-payments-program eFunds International Limited, a leading provider of electronic payment and related information technology and business-process-improvement services, today announced that the Australian-developed Webpay Verified by Visa solution has successfully completed compliance requirements for the global rollout of Visa Internationals authenticated payments program, Verified by Visa (also called 3-D Secure Protocol). Benefits will include vastly improved payment service for e-merchants, consumers and Visa members due to increased convenience, acceptance and security for card-users and merchants. All Visa merchant acquirers must implement the Visa 3D Protocol by 1 April 2003. According to Ray Whiteside, Asia-Pacific managing director for Webpay partner eFunds International, most business transactions in developed nations today are conducted using a card rather than cash. The cashless society is no longer just a myth. The next step in this revolution is improved security and cost-effectiveness to accelerate the take-up of card-based technologies, Mr Whiteside said. eFunds has already begun distributing the Webpay VbV Solution throughout Australia. eFunds joined Webpay to provide total solutions combining highest security, lowest risk and most cost-effective implementation of both the Verified by Visa and MasterCard SPA authentication standards adopted by financial institutions around the world. Verified by Visa enables credit card issuers to confirm cardholder identity during an Internet purchase transaction, reducing the chances of fraud-associated risks and costs. As a direct result, customer confidence and satisfaction will increase. Credit card fraud isn't a problem that affects just the wired generation, or that stems just from Internet access. People of all ages, whether technophiles or technophobes, are concerned about fraudulent use of their credit card details, Mr Whiteside said. According to Aaron Bartrim, Chief Executive Officer at Webpay, Verified by Visa compliance will reduce these fears, driving up merchant and trader revenues. The Webpay VbV solution available from eFunds is secure, cost-effective, low-risk and built on a commercially proven platform the Webpay Transaction Server, Mr Bartrim said. The Verified by Visa authentication approach is based upon a central directory of card ranges linked to issuing institutions. When an authentication is required, the merchant, via a Visa certified Merchant Plug-In (MPI), interrogates the directory to identify the issuing institution. The issuer is then responsible for authentication of the cardholder, notifying the merchant, and logging the approved authentication request. Having completed the authentication request, the transaction proceeds as normal. Cardholders identify themselves when making purchases with accredited online merchants using either a password or a chip card (smartcard). The chip card is swiped along a scanner attached to a users PC. This solution offers a market-leading advantage to services offered by merchants of all kinds. Verified by Visa has been available via certain stores in the US for some time but was introduced to Australia only this year and eVisa is really driving its introduction around the world, Mr Bartrim said. According to Jackie Brian, e-commerce manager at Visa in Australia, Visa believes that Verified by Visa can reduce consumer-merchant disputes by at least 50 percent. The most common type of dispute, called a chargeback, results in lost sales for online merchants. With Verified by Visa, cardholders can be authenticated in the virtual world as readily as in face-to-face transactions, thereby reducing the instance of fraudulent transactions or cardholder denial of valid charges, resulting in increased sales and less liability for online merchants. Theres been terrific interest in Verified by Visa, both here and overseas. Visa has had a really positive response from cardholders, banks and merchants alike. Its a global standard that will have wide acceptance and is very easy for all participants to use, Ms Brian said. About eFunds eFunds delivers innovative, reliable and cost-effective technology solutions to meet its customers' payment and risk management, eCommerce and business-process-improvement needs. eFunds provides its services to financial institutions, financial services companies, electronic funds networks, retailers, government agencies, eCommerce providers, and other companies around the world. www.efunds.com About eFunds International Based in Australia, eFunds International Limited is the Asia Pacific operation of eFunds Corporation. The companys software and business solutions include: CONNEX, which offers ATM and POS electronic funds transfer driving, switching, authorisation and settlement services to banks and financial networks; DataNavigator, a back-office solution for the post-processing of retail electronic transactions; Webpay, for secure authenticated messaging; Trintech solutions ; and Business Process Outsourcing - the provision of high quality managed services, including call centres and back office processes. eFunds Corporation owns the service mark eFundsSM and the trademarks DataNavigator and CONNEX. About Webpay Webpay provides secure, low risk and cost effective electronic transaction solutions to financial institutions, government organizations and large corporations incorporating the next generation of secure, scalable and reliable electronic messaging technologies. Webpay Solutions are underpinned by its commercially proven Webpay Transaction Server that enables processing and reporting of online credit card transactions, debit transactions, loyalty program transactions or secure lodgment of online forms. Webpay Identrus Transaction Coordinator is an integral part of the Identrus solution that facilitates identification, verification, transaction non-repudiation and dispute resolution of online transactions. For more information visit www.webpay.com.au eFunds Corporation Names Paul F. Walsh Chairman And CEO 2002-09-18T15:06:00Z efunds-corporation-names-paul-f-walsh-chairman-and-ceo The Board of Directors of eFunds Corporation (Nasdaq: EFDS) announced today that it has unanimously approved the appointment of Paul F. Walsh (53) to the offices of Chairman of the Board and Chief Executive Officer, effective immediately. Mr. Walsh succeeds Chairman and Chief Executive Officer J. A. Gus Blanchard (59), who will serve as Transition Advisor until his planned retirement becomes effective on December 31, 2002. Mr. Walsh has a deep and varied background in the electronic payments and financial services industries. He most recently was Chairman and CEO of Clareon Corporation, a privately held electronic payments provider based in Portland, ME. From 1999 to 2000, Mr. Walsh served as Chairman of iDeal Partners, a private equity firm, funded in part by Bank Boston Capital and Berkshire Partners. From 1995 to 1998, Mr. Walsh was President and CEO of Wright Express Corporation, a market leader in the US Fleet Card industry. Mr. Walshs experience also includes significant successes at several of Americas largest financial institutions, including the CEO role for the Investor Services and Diversified Services divisions of BankOne (1990-95); head of Institutional Trust at Norwest Capital Management (1987-90); and multiple positions, including CEO of Diners Club Germany for Citigroup (1975-87). John J. (Jack) Boyle III, eFunds Lead Director who chaired the CEO search, commented, We are very pleased that Paul Walsh has accepted this position to lead the eFunds organization. He has demonstrated in past positions his keen ability to build and inspire strong management teams, and deliver tangible results. Paul is a hands-on leader who is well known and respected in the financial services and electronic payments industries. We believe his exceptional management and operational skills, combined with his experience, high energy level and enthusiasm for the business, will serve eFunds employees, customers and shareholders well. Mr. Boyle continued, Gus Blanchard has led eFunds since the companys inception, and has steered the company through a significant growth phase since the company went public in 2000. The Board recognizes the many contributions he has made and wishes him all the best in his retirement. Mr. Blanchard, out-going Chairman and CEO of eFunds, added, Paul was the unanimous pick of the Board and we are all pleased that he has assumed the leadership of eFunds. I look forward to working with him during the transition. Mr. Walsh said, I am very excited to join eFunds at such a pivotal point in the companys development. eFunds is recognized as a leading player in the electronic payments and risk management businesses with a wide breadth of service offerings backed by some of the most innovative and useful technologies available in the market today. I look forward to working with the board and eFunds senior management team in creating value through focused execution across eFunds business lines. Mr. Walsh currently serves on the Board of Directors of Staples, Inc. He holds a BS in Engineering from Tufts University and an MBA with honors from Boston University. The New York and Chicago offices of Korn/Ferry International conducted the executive search. About eFunds eFunds delivers innovative, reliable and cost-effective technology solutions to meet its customers payment and risk management, e-commerce and business process improvement needs. eFunds provides its services to financial institutions, financial services companies, electronic funds networks, retailers, government agencies, e-commerce providers, and other companies around the world. For more information, visit www.efunds.com. eFunds Corporation inaugurates second call centre in India 2002-01-31T14:56:00Z efunds-corporation-inaugurates-second-call-centre-in-india eFunds Corporation (Nasdaq: EFDS), a leading provider of electronic payment, risk management and related information technology and business process improvement services, today inaugurated a new 52, 000 square foot call centre in Mumbai, India. Using state-of-the-art technology, the new call centre will manage a variety of in and outbound tele-service activities on a 24/7 basis for eFunds customers around the world. eFunds now employs 1300 people in its two Mumbai call centres, making it one of the largest third-party call centre operators in India. &quot;As an experienced third-party outsourcer, eFunds can bring organisations considerable benefits through significant cost savings and by enhancing operational efficiency and quality improvements to everyday business processes,&quot; said Robert A. Azman, vice president - service centre operations, eFunds Corporation. &quot;The most successful companies in our business will be those with an unbeatable service proposition that retains and attracts customers,&quot; Azman said. &quot;Outsourcing is one route to attaining a competitive advantage for financial services companies facing increased competition and tighter margins.&quot; About eFunds eFunds delivers innovative, reliable and cost-effective technology solutions to meet its customers' payment and risk management, e-commerce and business process improvement needs. eFunds provides its services to financial institutions, financial services companies, electronic funds networks, retailers, government agencies, e-commerce providers and other companies around the world. For more information, visit www.efunds.com &lt;http://www.efunds.com&gt;. eFunds International (India) Private Limited is a wholly owned subsidiary of eFunds Corporation. eFunds' Indian operations include a shared services centre in Delhi, two software development centres in Chennai and two call centres in Mumbai. The company currently employs more than 2,000 professionals in India.