The PRWIRE Press Releases https:// 2006-08-16T13:27:00Z Integrated Research Limited Announces Results for 2006 Financial Year 2006-08-16T13:27:00Z integrated-research-limited-announces-results-for-2006-financial-year Integrated Research (ASX:IRI), leading developer and provider of systems and application management solutions for high availability computing environments, released the following results for the financial year ended 30 June 2006. Net profit for the period was $7.0 million, or 4.21 cents per share (diluted), compared to $6.2 million (3.75 cents per share, diluted) in the previous corresponding period, an increase of 12%. Total revenue for the period increased by 4% to $34.5 million, compared to $33.1 million in the prior year, after absorbing the impact of a 5% stronger Australian dollar. Earnings before interest, tax, depreciation and amortisation (EBITDA) increased by 10% to $12.1 million. Net profit for the second half of the year was $5.4 million, compared to $1.6 million in the first half, an increase of 229% and $3.6 million in the second half last year, an increase of 50%. Financial result highlights ($000) 2006 2005% Change Revenue from licence fees 19,040 17,790 ↑ 7% Revenue from maintenance fees 14,909 14,877 - Total revenue 34,523 33,113 ↑ 4% EBITDA 12,130 11,026 ↑ 10% Net profit after income tax 7,003 6,238 ↑ 12% Cash and cash equivalents at balance date 10,736 9,699 ↑ 11% Net assets 23,288 19,958 ↑ 17% Both 2006 and 2005 results have been prepared using the Australian equivalents of International Financial Reporting Standards. In 2004 the company provided for $806,000 additional tax due to a retrospective change in legislation covering franking deficit tax offsets. Amending legislation in 2006 allowed the company to claim back the prior charge in the current financial year. Steve Killelea, Chairman of Integrated Research said: The results demonstrate our ability to deliver consistent growth in revenue and earnings. Combined with 98% retention of recurring maintenance revenue, the company has a strong platform for future growth. Chief Executive Officer, Keith Andrews, added: All three geographic regions performed strongly with increased sales in 2006, and have established strong pipelines for the next year. I am pleased to report that sales of the traditional NonStop products increased by 7% and sales of the new product lines increased by 36%. The strong performance in the second half reflects the positive impact of the organisational changes we made during the first half. With continued investment in R&D and sales, I expect the momentum to continue. Integrated Research continues to hold a strong financial position, with cash at 30 June 2006 of $10.7 million, compared to $9.7 million a year ago, and remains free of debt. Net cash flow provided by operating activities was $5.1 million. Directors have declared a final dividend of 1.5 cent per share, unfranked, payable on 15 September 2006, bringing the total unfranked dividend for the year to 2.5 cents per share. About Integrated Research Ltd Integrated Research the people behind PROGNOSIS - is a publicly listed company with an 18-year heritage of providing precise performance monitoring solutions for business-critical computing and IP telephony environments. The company services customers in more than 50 countries through direct sales offices in the USA, Europe, and Australia, and via a global channel-driven distribution network. Customers include the worlds largest bank, telecommunications company, stock exchange, computer hardware manufacturer and Internet service provider. Realtimepublishers and PROGNOSIS release The Definitive Guide to Successful Deployment of VoIP and IP Telephony 2006-07-04T16:25:00Z realtimepublishers-and-prognosis-release-the-definitive-guide-to-successful-deployment-of-voip-and-ip-telephony Integrated Research, the Australian developers of PROGNOSIS IP telephony management software and Realtimepublishers, the leader in corporate sponsored ePublishing, announced the immediate availability of The Definitive Guide to Successful Deployment of VoIP and IP Telephony. This new, comprehensive guide provides technical and non-technical professionals with practical insights into the specific steps they need to take to be successful with the implementation of VoIP and IP telephony. Tips and highlights from each chapter will be offered through audio podcasts recorded by author Jim Cavanagh and syndicated via the Realtime Nexus Digital Library podcast series. In addition to complex technology challenges, voice communication has such a huge impact on organisational productivity, that a VoIP or IP telephony project must consider all operational, policy, security, privacy and management aspects of a companys operation, explains author Jim Cavanagh. Though a shift to IP-based voice applications is inevitable, a smooth transition is not. This book will help ease that transition. The Definitive Guide to Successful Deployment of VoIP and IP Telephony includes the following chapters: Chapter 1 Forward Into the Past! Chapter 2 - The IP Telephony Lifecycle Chapter 3 Planning and Assessment Chapter 4 Design and Pre-Deployment Testing Chapter 5 Implementation and Migration Chapter 6 Ongoing Operations Chapter 7 Optimisation Chapter 8 Sweating the Details and Assuring Success As exclusive sponsor of The Definitive Guide to Successful Deployment of VoIP and IP Telephony, Integrated Research offers access to the guide and podcast series at www.prognosis.com/ebook About Integrated Research and PROGNOSIS Integrated Research - the people behind PROGNOSIS - is a publicly listed company with an 18-year heritage of providing precise performance monitoring solutions for business-critical computing and IP telephony environments. The company services customers in more than 50 countries through direct sales offices in the USA, Europe and Australia, and via a global channel-driven distribution network. Customers include the worlds largest bank, telecommunications company, stock exchange, computer hardware manufacturer and internet service provider. For more information, please visit www.prognosis.com. About Realtimepublishers Realtimepublishers has set the IT-Industry standard for corporate-sponsored ePublishing, creating interactive communities that employ RSS, blogs, and podcasting; electronic and printed books; video tutorials and webinars. With a who's who list of industry expert authors, a veteran editorial staff, and a leading content delivery system through its information portal, Realtime Nexus, Realtimepublishers offers the most current expert resources for IT professionals. Realtimepublishers sponsors include Microsoft, McAfee, Computer Associates, Novell, and Dell. For more information, please visit www.realtimepublishers.com. Integrated Researchs PROGNOSIS named as predominant solution for managing Big Business VoIP 2006-06-28T18:49:00Z integrated-researchs-prognosis-named-as-predominant-solution-for-managing-big-business-voip Nemertes Researchs release of a major benchmark study on Convergence & Next-Generation WAN Technologies concludes that successful voice-over-IP deployments require specific VoIP monitoring, management and reporting tools and cites PROGNOSIS IP Telephony Manager as the product of choice for larger-scale deployments. This comprehensive study of around 100 senior US and international IT executives explores trends and best practices for monitoring, managing and securing converged networks. Managing a converged network can be one of the most challenging pieces of the entire project, yet its a piece that doesnt get the attention or budget it deserves up front, said Robin Gareiss, Executive Vice President and Senior Founding Partner for Nemertes Research. According to the study, specific management of the IP telephony service layer has quickly become one of the most important components of successful convergence projects. The benchmark strongly recommends IT executives should assess and consider third-party tools for their converged networks, particularly when they have more than five locations and support numerous applications with varying performance requirements. Gareiss adds, Of concern is the fact that the vast majority of organisationsabout 85%do not budget for third party or add-on management tools when they plan their voice over IP or broader convergence projects. IT staffs are confident they will have the management capabilities they need through either existing tools or those that come with the IP PBXs. Almost universally, they discover the need for more sophisticated tools 12 to 18 months into the project. Nemertes Research found that the larger the rollout, the more complex the network becomes and the more in demand management tools are. Based on number of employees and phones managed, PROGNOSIS was the tool used by the largest deployments. It was among the top three specialty vendors cited overall for VoIP management. IT executives and managers of large enterprises are frequently turning to PROGNOSIS because its giving them the insight to monitor and troubleshoot VoIP, Gareiss says. They also say the product continually improves, with new features and capabilities that come directly from their input. They like the fact that the vendor listens to what they need. We didnt budget initially for a VoIP management tool. But later, we wanted to do something proactive and didnt think the vendor tool suite was robust enough, says the telecom manager for a 28,000 employee, high-tech company. We monitor [VoIP] via PROGNOSIS, and the LAN team uses CiscoWorks for the network. PROGNOSIS sends alarms to it. The study views several vendors who offer products that provide testing, design, and planning tools, including PROGNOSIS by Integrated Research, and explains the key to choosing a vendor is to assess the full VoIP management suite to make sure that it will grow with the network. IT executives want to see the capabilities (cited in the table below) either in the tool or on the product roadmap. What measurements/information/features do you want in VoIP management tools? Dropped calls, switch/link outages 38% Bandwidth utilisation 35% Packet loss, jitter, latency 26% QOS data 24% Visibility of traffic & call patterns 18% Drill-down capabilities 15% Root cause 15% Application layer reporting 12% Integration of tools 12% Policy-based management 9% Alerts 9% Automated problem-resolution 6% MOS-end user call-quality perception 6% Business impact of outage 6% Configuration 6% Asset management 3% User-friendly GUI 3% Optimisation measurements are the most desired but that doesnt mean you can discount the less demanded features. Another respondent, a Vice President of a financial-services company interviewed for the benchmark study, revealed, A lot of people say they want tools but they dont know what they want to get out of them. We use PROGNOSIS to tell us the health of the system. We dont have to sit here and watch; it will alert us via pager. And it gives us reports. It does what we need. To access a copy of the full benchmark study visit: www.prognosis.com/benchmark About Nemertes: Nemertes Research Inc., founded in 2002, specialises in analysing the business impact of emerging technology. Nemertes works with the worlds leading communications vendors and carriers, as well as enterprises, to gather in-depth data and best practices around the latest IT trends. About PROGNOSIS for IP Telephony PROGNOSIS for IP Telephony is a comprehensive suite of IP telephony lifecycle management software products spanning Voice over IP (VoIP) network-readiness assessment, pre-deployment assurance testing, and ongoing performance management for Cisco Unified Communications environments. PROGNOSIS has been involved in IP telephony from the start, and now manages more than 200 of the worlds largest IP telephony implementations. About Integrated Research Ltd Integrated Research the people behind PROGNOSIS - is a publicly listed company with an 18-year heritage of providing precise performance monitoring solutions for business-critical computing and IP telephony environments. The company services customers in more than 50 countries through direct sales offices in the USA, Europe, and Australia, and via a global channel-driven distribution network. Customers include the worlds largest bank, telecommunications company, stock exchange, computer hardware manufacturer and Internet service provider. Integrated Research connects with HP on Belgacoms converged networks 2006-06-20T17:53:00Z integrated-research-connects-with-hp-on-belgacoms-converged-networks HP has partnered with Integrated Research (ASX:IRI) to give Belgacom, Belgiums largest telecommunications and managed service provider, total insight into both their own and their customers converged IP telephony and data networks. Belgacom is Integrated Researchs first customer for its new PROGNOSIS IP Telephony Smart Link Integration for HP OpenView. PROGNOSIS provides the interface between HPs Network Node Manager and Cisco Unified Communications through its HP OpenView Certified Smartlink. Nathan Brumby, general manager, IP telephony business for Integrated Research said, PROGNOSIS delivers real-time system and application monitoring of the converged voice and data network by providing the link between HPs leading data network management system and Cisco Unified Communications. This integration, combined with our increasing partnership with HP, provides an exciting new channel to market for PROGNOSIS with HP OpenView users globally." Christophe Verneirt, project manager for Belgacom said, PROGNOSIS was the essential piece in the IP telephony management puzzle. We now have an end-to-end solution that gives our Network Node Manager operators visibility into IP telephony. Over 100 different health and performance conditions are being monitored in real time, we receive instant alerts, and we have the ability to drill down for root-cause analysis and speedier problem resolution. According to Garry Ovenell, Integrated Research IP telephony business manager Europe, Belgacom wanted to leverage their investment by integrating IP telephony into their HP OpenView management system. They wanted to enable their HP Network Node Manager to monitor Cisco Unified Communications, and they wanted it without having to change their NOC processes, without the need to retrain staff, and without any additional overhead. Not only that, they wanted real-time alerting and specific tools for root-cause analysis and problem resolution. Belgacom also required the Smart Link to overcome the issue of overlapping address domains, where two or more clients use the same private IP address sequence, and results in Belgacom monitoring identical addresses in different client locations. The need to instantly establish which of the duplicate addresses, and which client was experiencing an error was crucial to meeting service level agreements. Integrated Research is an HP OpenView Platinum Business Partner and part of the HP Enterprise Management Alliance. PROGNOSIS IP Telephony Smart Link Integration for HP OpenView was tested in HPs OpenView lab and has been awarded HP OpenView Smartlink certification. Brumby said, PROGNOSIS has an unmatched reputation for delivering real-time system and application monitoring in IP telephony while HPs reputation for data management systems is unrivalled. Our individual proficiencies complement each other, and when combined, form a conduit for the strong alliance and strengthening business partnership. About PROGNOSIS for IP Telephony PROGNOSIS for IP Telephony is a comprehensive suite of IP telephony lifecycle management software products spanning Voice over IP (VoIP) network-readiness assessment, pre-deployment assurance testing, and ongoing performance management for Cisco Unified Communications environments. PROGNOSIS has been involved in IP telephony from the start, and now manages more than 200 of the worlds largest IP telephony implementations for customers such as CarrAmerica, Internetwork Experts, Abercrombie and Fitch, Infostream, Warner Pacific, NASDAQ, Global Data Systems, and NCR. About Integrated Research Ltd Integrated Research the people behind PROGNOSIS - is a publicly listed company with an 18-year heritage of providing precise performance monitoring solutions for business-critical computing and IP telephony environments. The company services customers in more than 50 countries through direct sales offices in the USA, Europe, and Australia, and via a global channel-driven distribution network. Customers include the worlds largest bank, telecommunications company, stock exchange, computer hardware manufacturer and Internet service provider. Annual VoIP survey reveals mass migration 2006-03-15T18:29:00Z annual-voip-survey-reveals-mass-migration According to a recent global survey conducted by Integrated Research (ASX: IRI), 78 per cent of large companies are deploying IP telephony, and the mass conversion isnt always due to PABX systems coming to their end-of-life. The main drivers of this trend are IP applications and enhanced communication capabilities such as IP-based video conferencing. Kailem Anderson, product manager, IP telephony products for Integrated Research said, The results of the 2004 survey showed the key factors driving IP telephony adoption was the reduction of operating costs and the perception that IP telephony had come of age due to enhanced features such as video conferencing I think those comments are justified by the 2005 Survey results, and I believe they continue to be the key factors. IP-based video conferencing was of immediate interest for 70 per cent of those surveyed and shows a clear willingness to exploit the enhanced capabilities that IP telephony provides over traditional telephony. A total of 1,232 executives participated in the online study in late 2005 a year on from Integrated Researchs similar study on this topic that provided a clear comparison with which to measure trends. The U.S. accounted for 34 per cent of overall respondents, while Europe, Australia/Oceania and Asia, Africa, and the Middle East accounted for the remaining 66 per cent. Seventy-eight per cent of those surveyed were at various stages of voice over IP (VoIP) deployment or adoption. Only 6 per cent were unsure of their plans to adopt the technology. One per cent of overall deployments were considered to have failed. Of these, over half failed during testing or pilot phase, with the remainder failing shortly after going live. This figure adds weight to the importance of pre-deployment assessment and the use of specific management tools, said Anderson. The survey results show respondents now also understand that system performance monitoring of applications and networks is the key criteria for successful IP telephony deployment. This is despite the still popular but misleading notion that existing data management tools are adequate for the purpose. Ciscos dominance of the market increased from 43 per cent in 2004 to 62 per cent in 2005. This reconfirms Ciscos position as the leading provider of VoIP infrastructure technology. The survey also shows more organisations now choosing to self deploy by up-skilling staff in the new technology rather than rely on systems integrators. Anderson concludes, The maturation of the IP telephony enterprise market is speeding up exponentially this can be attributed to the fact that the hardware, application, and management tools are now so advanced that it is easier for organisations to slipstream in their wake. About PROGNOSIS for IP Telephony PROGNOSIS for IP Telephony is a comprehensive suite of IP telephony lifecycle management software products spanning Voice over IP (VoIP) network-readiness assessment, pre-deployment assurance testing, and ongoing performance management for Cisco IP Communications environments. PROGNOSIS has been involved in IP telephony from the start, and now manages more than 150 of the worlds largest IP telephony implementations for customers such as CarrAmerica, Internetwork Experts, Abercrombie and Fitch, Infostream, Warner Pacific, NASDAQ, Global Data Systems, and NCR. About Integrated Research Ltd Integrated Research the people behind PROGNOSIS - is a publicly listed company with a 17-year heritage of providing precise performance monitoring solutions for business-critical computing and IP telephony environments. The company services customers in more than 50 countries through direct sales offices in the USA, Europe, and Australia, and via a global channel-driven distribution network. Customers include the worlds largest bank, telecommunications company, stock exchange, computer hardware manufacturer and Internet service provider. Integrated Research expands VoIP focus with three key staff announcements 2005-11-14T21:05:00Z integrated-research-expands-voip-focus-with-three-key-staff-announcements Integrated Research (ASX:IRI), developers of PROGNOSIS precise performance management solutions announce the following key appointments: ? Nathan Brumby General Manager, IP Telephony. ? Stephen Sarjeant Regional Manager for Asia/Pacific, the Middle East, and Africa. ? Kailem Anderson IP Telephony Relationship Manager, Denver, Co. USA. We are continually building on the success of our PROGNOSIS IP Telephony business, said Keith Andrews, CEO Integrated Research. A major part of our strategy to drive profitable growth is to bring aboard the best professionals in the field. Nathan Brumby has significant software and international business experience and was most recently the Chief Process Officer for Object Consulting. Nathan was also CEO of Software Engineering Australia and NRG Innovations (Canada) in previous roles. Nathans resume includes positions on the ICT Advisory Board of Swinburne University and ASEAN Focus Group and the Austrade ICT Export Advisory Panel; and as a keynote speaker at the Borland Thought Leadership Series 2004, and CEBIT 2003. Stephen Sarjeant has been part of Cisco Systems and its channel family for most of his recent work experience in the United Kingdom, Middle East and Australia. He joins Integrated Research directly following a consulting assignment with Dimension Data, prior to which he was New South Wales Branch Manager with Cisco Systems. Stephens work experience has taken him from Malawi as Deputy General Manager with International Computers Limited, to South Eastern Europe as Ciscos Regional Manager responsible for starting Cisco Systems business operations in Slovenia, Croatia, Bosnia and Herzegovina, Macedonia, Bulgaria , Romania, Moldova, and the Ukraine. Kailem Anderson is already well established and known around the globe as an authority on IP Telephony, and his relocation to Denver is a direct result of the success and expansion he has created for the PROGNOSIS IP Telephony product. Kailem will now focus his attention on directly managing the relationships with major channel partners. Keith Andrews said, We welcome both Stephen and Nathan to Integrated Research and look forward to growing our business through their skills and experience. Integrated Research Limited Announces Results for 2005 Financial Year 2005-08-10T13:49:00Z integrated-research-limited-announces-results-for-2005-financial-year Integrated Research (ASX:IRI), leading developer and provider of systems and application management solutions for high availability computing environments, has released the following results for the financial year ended June 30, 2005. Net profit after tax was $6.2 million, or 3.75 cents per share, compared to $4.5 million (2.7 cents per share) in the previous corresponding period, an increase of 39%. Revenue from ordinary activities for the period was $33.3 million, compared to $30.3 million in the prior year, an increase of 10%, which would have been 14% without the impact of a stronger Australian dollar. Steve Killelea, Chairman of Integrated Research said: The results are extremely pleasing. The improved profit, coming on top of an excellent performance last year, demonstrates the continuing strength of the PROGNOSIS suite of systems management products. The take-up in the rapidly emerging Voice over Internet Protocol (VoIP) market is especially pleasing. Keith Andrews, CEO of Integrated Research added: I am pleased to report that revenue from sales of new NonStop licences have grown by 4%, and new sales in the VoIP business have grown by 153% over last year. Sales revenue in the Americas grew in US dollar terms by 24% over last year, and in Europe by 27% in GB pounds. We expect to achieve continuing growth in 2006. The company opened its second North American office in November 2004, in the Washington, DC area, to improve its proximity to a large sector of the prospective customer base, and continued to develop its presence in Europe by opening an office in Germany. During the year, PROGNOSIS was chosen to provide the VoIP management solution for Airbus, JP Morgan, Abercrombie and Fitch, and British Airways, and added 58 new customers, including 31 in the VoIP area. Integrated Research continues to hold a strong financial position, with cash at June 30, 2005 of $9.7 million, compared to $8.5 million a year ago, and remains free of debt. Net cash flow provided by operating activities was $5.7 million for the year ended June 30, 2005, an increase of 37% over the prior year ($4.2 million). Directors have declared a final dividend of 1.5 cent per share, unfranked, payable on September 16, 2005, bringing the total unfranked dividend for the year to 2.5 cents per share. About Integrated Research Limited Since 1988, Integrated Research Limited has been developing world-class systems and application management solutions specifically designed for critical, high-availability computing environments. The worlds largest bank, telecommunications company, stock exchange, computer hardware manufacturer and internet solution provider all rely on IR solutions as do hundreds of other customers in over 50 countries around the world. IR is a publicly listed company (ASX:IRI) with sales and support offices in the USA, UK and Australia, and a sales and distribution network that spans more than 60 countries worldwide. Information on Integrated Research and its products is available at http:/www.ir.com PROGNOSIS is a registered trademark of Integrated Research Limited. All other brand and product names are trademarks or registered trademarks of their respective companies. About Integrated Research Limited Since 1988, Integrated Research Limited has been developing world-class systems and application management solutions specifically designed for critical, high-availability computing environments. The worlds largest bank, telecommunications company, stock exchange, computer hardware manufacturer and internet solution provider all rely on IR solutions as do hundreds of other customers in over 50 countries around the world. IR is a publicly listed company (ASX:IRI) with sales and support offices in the USA, UK and Australia, and a sales and distribution network that spans more than 60 countries worldwide. Information on Integrated Research and its products is available at http:/www.ir.com PROGNOSIS is a registered trademark of Integrated Research Limited. All other brand and product names are trademarks or registered trademarks of their respective companies. PROGNOSIS Partnering with France Telecom into Airbus 40,000 phone VoIP deployment 2005-07-22T18:11:00Z prognosis-partnering-with-france-telecom-into-airbus-40-000-phone-voip-deployment Integrated Research (ASX:IRI) announced today PROGNOSIS will monitor and manage 40,000 new VoIP phones for Airbus Industries as a direct result of Airbus awarding a five-year contract to France Telecom and its UK subsidiary Equant, to implement a Cisco Systems IP Communications solution. France Telecom and Equant will be responsible for maintaining service levels and providing day-to-day support for this VoIP deployment, and PROGNOSIS IP Telephony Manager has been selected as the solution for monitoring and optimising performance and availability. For Integrated Research, this represents an exciting new distribution partnership with France Telecom and Equant, and adds a significant new win for PROGNOSIS in the aviation industry. Migrating Airbus from traditional private branch exchanges (PBX) to a fully IP-based telephony system will see Cisco providing IP telephone handsets for 30,000 extensions in France and 10,000 extensions in the United Kingdom. Cisco CallManager call-processing software will provide the operating platform and PROGNOSIS will provide the precise performance monitoring solution. With over 150 enterprise IP telephony customers worldwide, PROGNOSIS has proved itself as the standard for managing the largest Cisco IP communications deployments. Management of the worlds two largest aircraft manufacturers is testimony to the business value and quality of our PROGNOSIS solutions. When you include British Airways through our association with Prime Systems, we can confidently boast that PROGNOSIS manages the worlds largest aviation and airline industry IP telephony networks. said Kailem Anderson, Product Manager - IP Telephony & VoIP Products Group, Integrated Research. "In winning one of the largest managed IP telephony deployments ever, France Telecom and Equant now assume a leadership position in the global IP communications services market," added Charles Dehelly, CEO, Equant. We congratulate France Telecom and Equant and look forward to our continuing VoIP solution partnership across France and Europe. Anderson said. About PROGNOSIS and Integrated Research www.ir.com PROGNOSIS for IP Telephony is a suite of integrated software products that address the key challenges of IP telephony lifecycle management - spanning VoIP network-readiness assessment, pre-deployment assurance testing, and ongoing Day-2 management of Cisco CallManager, Cisco Unity and Cisco IP Communications infrastructure. PROGNOSIS is currently used to manage the worlds largest enterprise IP telephony implementations with over 150 customers. The PROGNOSIS IP telephony management suite has met the Cisco Technology Developer Partner Program test criteria for interoperability with Cisco CallManager 3.3(3), 4.0(1) and 4.1(2), Cisco Unity 4.0(3), Cisco Unity Bridge 3.0(2), Cisco CallManager Express 3.0 through 3.2 and Cisco Unity Express 1.0 through 1.1.2. Go to www.ir.com/cisco_compatible for disclaimer. The Cisco Technology Developer Partner Program sets criteria for interoperability testing by independent third parties and enables leading product and services firms to deploy innovative business solutions. The program provides enterprise customers with information regarding Cisco Technology Partner products and services that an independent testing facility has tested and found to interoperate with Cisco networking technology. Since 1988, Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability, distributed computing environments, based on the proven PROGNOSIS architecture. The worlds largest bank, telecommunication company, stock exchange, computer hardware manufacture and ISP all rely on Integrated Research solutions as do customers in more than 52 countries. Integrated Research is a publicly listed company (ASX:IRI) with offices in the USA, Europe and Australia. About France Telecom France Telecom is one of the world's leading telecommunications carriers, with more than 126 million customers on the five continents. Through its major international brands, including Orange, Wanadoo, Equant and GlobeCast, France Telecom provides businesses, consumers and other carriers with a complete portfolio of solutions that spans local, long-distance and international telephony, wireless, Internet, multimedia, data, broadcast. France Telecom is the second-largest wireless operator and Internet access provider in Europe, and a world leader in telecommunications solutions for multinational corporations. France Telecom (NYSE: FTE) is listed on the Paris and New York stock exchanges. Integrated Research releases enhanced PROGNOSIS IP Telephony Assessor 2005-05-12T13:56:00Z integrated-research-releases-enhanced-prognosis-ip-telephony-assessor Integrated Research (IRI), developer of PROGNOSIS Voice over IP (VoIP) and IP telephony management software, today announced the release of the enhanced version of its PROGNOSIS IP Telephony Assessor solution, which is specifically designed to assess network readiness for VoIP, particularly across multi-site organisations. PROGNOSIS IP Telephony Assessor simulates actual VoIP traffic and records the effect on the network in real-time. It monitors call quality and highlights the limitations of current network devices to support IP telephony. Assessment is used to increase efficiency, ensure Quality of Service (QoS), and lower the cost of ownership of deploying IP telephony solutions into existing data networks. Essentially, pre-deployment assessment is the only way to guarantee a successful VoIP deployment. The importance of pre-deployment network assessment cant be stressed enough, said Kailem Anderson, product manager, Integrated Research. Many of our recently acquired clients have specifically come to us looking for a solution to their IP telephony deployment problems. Fortunately, with our PROGNOSIS IP Telephony Manager solution we can provide the appropriate ongoing fault monitoring and troubleshooting support. However, the problems they encountered would not have occurred if pre-deployment assessment with PROGNOSIS IP Telephony Assessor had taken place and the need for on-going management was recognised earlier. PROGNOSIS IP Telephony Assessor is unique. Anderson explains, It is the only true real-time assessment solution as it allows engineers to adjust a routers quality of service and view the results instantly. With PROGNOSIS there is no need to wait for a report, decipher it, then guesstimate the next incremental change. New enhancements to PROGNOSIS IP Telephony Assessor include comprehensive, post-assessment reports that provide a straightforward summary of the networks readiness for VoIP, and an in-depth technical evaluation. Reports are tailored for each role and responsibility, from the CEO to System Manager and technician, to understand what network balancing or upgrading is required to proceed with VoIP deployment. David Wall, head of consultant engineering firm David Wall Enterprises, uses PROGNOSIS IP Telephony Assessor for all commissioned VoIP deployments and says, A network assessment is crucial, no matter how simple the design seems. An assessment is cheap insurance, and goes a long way toward making sure the deployment is successful. If you're a consultant who does VoIP implementations for many customers, make network assessment part of your usual design process. Don't let your customers down by proceeding with a deployment before you've used an assessment to prove the effectiveness of your design. That way, you and your customer get the peace of mind that comes from having proven the capabilities of the network before making a big investment or mistake. PROGNOSIS IP Telephony Assessor is also an important tool for ongoing monitoring, providing post-deployment capacity reporting to ensure the continued health of all network services. According to Jeffrey Snyder, the Chief Analyst of IP Telephony at Gartner Group, 85 percent of existing networks are not ready for IP telephony, said Anderson. With PROGNOSIS IP Telephony Assessor we can determine exactly what the deficiencies of those 85 percent of existing networks are, and then monitor the ongoing health of the network once the deficiencies have been addressed. About PROGNOSIS and Integrated Research Ltd PROGNOSIS IP Telephony Management suite has met the Cisco AVVID (Architecture for Voice and Video Integrated Data) Partner Program test criteria for interoperability with Cisco CallManager 4.1, Cisco Unity 4.0, Cisco Call Manager Express 3.2 and Cisco Unity Express 1.1.2. The Cisco AVVID Partner Program sets criteria for interoperability testing by independent third parties and enable leading product and services firms to deploy innovative business solutions. The program provides enterprise customers with information regarding Cisco AVVID partner products and services that an independent testing facility has tested and found to interoperate with Cisco networking technology. PROGNOSIS is currently used to manage the worlds largest IP telephony implementations with over 100 customers. Since 1988, Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The worlds largest bank, telecommunication company, stock exchange, computer hardware manufacture and ISP all rely on Integrated Research solutions as do customers in more than 50 countries. Integrated Research is a publicly listed company (ASX:IRI) with offices in the USA, Europe and Australia. www.ir.com About David Wall Enterprises David Wall is the chief consultant at David Wall Enterprises, a company of consulting engineers specialising in the interface between voice and data systems. The company has performed complicated network assessment, VoIP deployment, systems integration, reporting, and software development work for carriers, governments, and corporations worldwide. Among their specialties are the Intelligent Contact Manager (ICM), Internet Protocol Contact Center (IPCC), and Unity products of Cisco Systems. In a nutshell: David Wall Enterprises solves hard problems. www.davidwall.com. PROGNOSIS for Regions Financial Corporation 2005-04-28T20:21:00Z prognosis-for-regions-financial-corporation Integrated Research (ASX:IRI) has signed a license agreement to supply Regions Financial Corporation, one of the Top 15 financial services providers in the United States, with PROGNOSIS precise performance management solutions. The PROGNOSIS product, which has long been regarded as a premiere management solution for the HP NonStop environment for business critical applications, will be used by Regions as part of a monitoring and management program for the infrastructure and applications of the companys HP NonStop servers. About Regions Financial Corporation Regions Financial Corporation (NYSE: RF), headquartered in Birmingham, Ala., is a full-service provider of retail and commercial banking, securities brokerage, mortgage, and insurance products and services. With its merger with former Union Planters Corp. complete, Regions had assets of $84.3 billion as of March 31, 2005, making it one of the nations Top 15 financial services providers. Regions banking subsidiaries, Regions Bank and Union Planters Bank, operate some 1,400 offices and a 1,700-ATM network across a 15-state geographic footprint in the South, Midwest and Texas. Its investment and securities brokerage, trust and asset management division, Morgan Keegan & Company Inc., provides services from more than 250 offices. Additional information about the new Regions, which is a member of both the Forbes and Fortune 500 and operates one of the Top 20 mortgage companies in the United States, can be found at www.regions.com About Integrated Research Ltd Since 1988 Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The worlds largest bank, telecommunication company, stock exchange, computer hardware manufacture and ISP all rely on Integrated Research solutions as do customers in more than 50 countries. Integrated Research is a publicly listed company with offices in the USA, Europe and Australia. www.ir.com. ARUP, Boeing and Cendant select Integrated Research's PROGNOSIS IP telephony management software 2005-03-21T18:16:00Z arup-boeing-and-cendant-select-integrated-research-s-prognosis-ip-telephony-management-software Australian performance management software vendor Integrated Research (ASX:IRI) today announced that ARUP, The Boeing Company, and Cendant Corp are among a number of international companies who have signed licensing agreements to purchase its PROGNOSIS IP Telephony Manager software. Integrated Researchs PROGNOSIS will deliver enterprise-wide management of the underlying IP telephony platform and infrastructure for each of these companies. The product provides real-time Voice over IP (VoIP) monitoring, troubleshooting, optimising, performance and event management - ensuring Quality of Service (QoS) to enterprise customers. ARUP has been the creative force behind many of the world's most innovative projects from the structural design of the iconic Sydney Opera House in the 1960s to the development of the route for the Channel Tunnel Rail Link in the 1990s. ARUPs global operations include 73 offices in 32 countries, supported by 7,000 staff. Boeing has been the premier manufacturer of commercial jetliners for more than 40 years and is a global market leader in military aircraft, satellites, missile defence, human space flight, and launch systems and services. Boeing has more than 160,000 employees in 48 US states and 70 countries. Cendant Corp. is one of the foremost providers of travel, real estate and hospitality services in the world. Cendant brands include Century 21, Coldwell Banker, Avis, Budget, Ramada, Travelodge and Days Inn. The company claimed second place in this years S&P 500 Top Performing Companies. Other US companies to recently sign agreements for PROGNOSIS IP Telephony products include investment management leader Vanguard Group, and insurance company American Family. PROGNOSIS is proving to be an invaluable element in many of the worlds largest IP telephony deployments, said CEO Keith Andrews. Our software is specifically developed and has a long heritage in managing mission-critical technology and continues to be recognised as a leader in this field. About PROGNOSIS for IP Telephony PROGNOSIS for IP Telephony is a suite of software products specifically designed to address the challenges of IP telephony lifecycle management, including network-readiness assessment, pre-deployment testing and assurance, and ongoing Day 2 management that includes real-time monitoring and troubleshooting of Cisco CallManager, Cisco Unity and Cisco IP communications infrastructure. About Integrated Research: Since 1988 Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The worlds largest bank, telecommunication company, stock exchange, computer hardware manufacturer and ISP all rely on Integrated Research solutions as do customers in more than 50 countries. Integrated Research is a publicly listed company with offices in the USA, Europe and Australia, http://www.ir.com . Integrated Research's New PROGNOSIS Version 8.0 2005-03-03T16:07:00Z integrated-research-s-new-prognosis-version-8-0 Today's computer infrastructures and the array of applications they support are anything but straightforward. Therefore, an integrated approach to managing such a complex and diverse environment is crucial, according to the developers of the latest generation of performance management tools for business-critical environments. Integrated Research (ASX:IRI), developer of precise performance management solutions for over 16 years has launched PROGNOSIS version 8.0, which it believes to be the most completely integrated suite of management software now available. Version 8.0 monitors, manages and maintains the reliability of today's complex and diverse computer infrastructures and applications. Key changes include the all-new, roles-based integrated suite of performance management products for the Windows, UNIX and Linux operating systems, built to help organisations optimise the performance of critical business applications and the underlying IT infrastructure on which they operate. According to Integrated Research's product manager, John Dunne, "The new role-based approach of PROGNOSIS version 8.0 has been specifically designed to be simple to understand, intuitive to use, and to provide maximum value to users. And maximum value can only be delivered by ensuring infrastructure and applications are allowed to maintain total reliability." New modules and technology support have been added to the integrated product suite, which also incorporates extensive usability enhancements. This new release adds DB2/UDB database management, Citrix and Windows Terminal Services management, along with J2EE application server management for WebLogic and WebSphere to the extensive list of technologies managed by PROGNOSIS. Dunne said, "The support for these additional technologies has come in response to customer demand. We've focused research and development over the past year into making PROGNOSIS 8.0 the most comprehensive cross-platform infrastructure and application management product available." About Integrated Research Ltd Since 1988 Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The world's largest bank, telecommunication company, stock exchange, computer hardware manufacture and ISP all rely on Integrated Research solutions - as do customers in more than 50 countries. Integrated Research is a publicly listed company with offices in the USA, Europe and Australia. Information about Integrated Research and its products is available at www.ir.com. Integrated Research helping Alphawest make VoIP more manageab 2005-02-14T20:09:00Z integrated-research-helping-alphawest-make-voip-more-manageab le Integrated Research (IR) is pleased to announce it has signed a three-year deal with Alphawest, an Australian leader in IP Telephony solutions, to provide their PROGNOSIS IP Telephony Assessor and PROGNOSIS IP Telephony Manager software. The PROGNOSIS suite of IP Telephony products has been developed over the past four years, and we have over 90 major global organisations currently using it to manage their Voice over Internet Protocol (VoIP) systems, said Kailem Anderson, Product Manager, Integrated Research. I believe our already mature, tried and tested IP Telephony products, built on PROGNOSIS seventeen year heritage in business critical application management, provided the best fit for Alphawests requirements. John Sanger, National General Manager - Operations, Alphawest agrees, Alphawest sought a scaleable solution to manage multiple customer IP Telephony environments and provide a unified view of IP Telephony health across all customers. IR's PROGNOSIS product was chosen for its ability to provide clients with deep measurement and flexible views across their IP Telephony environment, he added. There are tremendous benefits for organisations deploying IP Telephony, but managing a converged network introduces new challenges for some organisations, Sanger said. As a specialist IT services provider, Alphawest can help mitigate the risk of deploying a new IP Telephony solution by offering a support, maintenance and managed support model which delivers cost efficiencies and reduces the complexities often associated with integrating a new technology," he added. Kailem Anderson said, The scale and rapid rate of adoption of IP Telephony is due to the benefits VoIP has over traditional carrier phone systems; namely reduced costs and greater efficiency. And, as were seeing with our customers across the US, the greater benefit of IP Telephony is being driven by advances in plug-in applications such as video over IP. Were pleased to be part of Alphawests plans for making VoIP more accessible, he added. Its a Win Win Win situation for IR, Alphawest, and those businesses who now see that a managed IP Telephony solution is attainable. PROGNOSIS IP Telephony Manager Provides precise, real-time monitoring, recording, and alerting functions designed to deliver total QoS by optimising the performance of Cisco CallManager and Cisco AVVID environments. With over five years of proven worth, PROGNOSIS IP Telephony Manager is used by more than 90 of the worlds largest companies. About Integrated Research Ltd Since 1988 Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The worlds largest bank, telecommunication company, stock exchange, computer hardware manufacture and ISP all rely on Integrated Research solutions as do customers in over 50 countries. Integrated Research is a publicly listed company with offices in the USA, Europe and Australia. Information about Integrated Research and its products is available at www.ir.com About Alphawest Alphawest Services Pty Ltd is an IT Services business operating across the Australasian region, focusing on three key sectors of the IT Services market: Information Management, Infrastructure Solutions and Business Continuity. Alphawest excels in aligning IT systems with a company's business goals for the creation of genuine business value and enjoys strong partnerships with leading organisations throughout Australasia. Alphawest employs over 400 staff in offices located in Albany, Brisbane, Sydney, Canberra, Melbourne, Hobart, Adelaide, Perth, Bunbury, and Singapore. A member of the Alphawest Ltd Group, an Australian publicly listed company (ASX:ALW). www.alphawest.com.au. Integrated Research releases PROGNOSIS OSS Performance Monitor 2005-02-01T21:20:00Z integrated-research-releases-prognosis-oss-performance-monitor Integrated Research, developers of PROGNOSIS systems management software today announced the release of PROGNOSIS OSS Performance Monitor a new addition to the PROGNOSIS HP NonStop management suite. The release of PROGNOSIS OSS Performance Monitor fortifies Integrated Researchs position as the premiere supplier of real-time monitoring applications for the HP NonStop environment. John Dunne, Product Manager for Integrated Research said, PROGNOSIS OSS Performance Monitor continues Integrated Researchs reputation as the only comprehensive monitoring solution for the entire HP NonStop environment. The development of OSS for NonStop created the need; widespread acceptance and integration of OSS by the HP NonStop world created the market and we created the solution: PROGNOSIS OSS Performance Monitor. HP NonStop is used for critical business applications requiring 24/7 availability. With the introduction of OSS, the NonStop environment is now open to UNIX and Linux applications. The OSS process, and its interaction with the Guardian process inherent in NonStop, requires monitoring to ensure optimal performance. John continues, Monitoring of the HP NonStop environment is more than just an insurance policy against potential loss it is a prevention policy that eliminates the potential for loss. PROGNOSIS OSS Performance Monitor boosts a systems immunity by providing real-time analysis of the interaction between the OSS platform and its NonStop host. White Paper Integrated Research Ltd., Level 10, 168 Walker Street, North Sydney NSW 2060 Australia Tel: +61 2 9966 1066 Fax: +61 2 9966 1042 Email: info@ir.com Web: www.ir.com ABN:76 003 588 449 OSS Management for NonStop Returns on Investment for a technical overview of the OSS environment and analysis of the monitoring needs www.ir.com About Integrated Research Ltd Since 1988 Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The worlds largest bank, telecommunication company, stock exchange, computer hardware manufacture and ISP all rely on Integrated Research solutions as do customers in over 50 countries. Integrated Research is a publicly listed company with offices in the USA, Europe and Australia. Information about Integrated Research and its products is available at www.ir.com. Real-time ATM transaction surveillance now a reality 2004-12-14T19:29:00Z real-time-atm-transaction-surveillance-now-a-reality Integrated Research (ASX:IR) the worlds largest supplier of systems and application management solutions for HP NonStop servers today announced the release of PROGNOSIS Transaction Surveillance for ATM (Automated Teller Machine) and POS (Point of Sale) systems. This new product seamlessly integrates with the proven real-time architecture of the existing PROGNOSIS BASE24 software suite to provide a holistic BASE24 monitoring and performance management solution. Andrew Moran, Integrated Researchs product manager for banking and finance applications, says, PROGNOSIS Transaction Surveillance is the first product to provide real-time access to ATM and POS transaction details, including PAN (Primary account number) information, with negligible impact on system resources. It eliminates the heavy reliance on dedicated personnel, who until now have had to manually extract historical detail from transaction logs. Using sophisticated multi-conditional pattern matching with the ability to monitor individual transactions as they happen, this new product enables a number of functions, most notably in the area of fraud detection. Fraudulent activity can be detected within seconds, allowing financial institutions to act fast and minimise their losses due to card fraud. Extreme customer service is also now possible, according to Moran, who provided the example of an ATM retaining a customers credit card. Customer Service personnel now have instant access to these types of problems and can initiate customer contact immediately - explaining why the card was taken, and providing advice on how the issue can be resolved. Moran says, With PROGNOSIS Transaction Surveillance banks can minimise the incidence and impact of fraud; provide extreme customer service with advanced benefit features; and reduce reliance on personnel needed to manually sift through historical data logs to uncover transaction information. About Integrated Research Ltd Since 1988 Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The worlds largest bank, telecommunication company, stock exchange, computer hardware manufacture and ISP all rely on Integrated Research solutions as do customers in 50 countries. Integrated Research is a publicly listed company with offices in the USA, Europe and Australia. Information about Integrated Research and its products is available at www.ir.com.