The PRWIRE Press Releases https:// 2004-09-13T15:24:00Z The curtain goes up on a feature-packed new ACT! 2004-09-13T15:24:00Z the-curtain-goes-up-on-a-feature-packed-new-act Small businesses and corporate workgroups can now track, manage and control their customer contacts more easily following the launch of ACT! version 7.0, regarded as the next generation in contact management software. Following three years of research and development, ACT! 7.0 delivers the most significant architectural and features upgrade in the products 17 year history. It offers users greater choice and flexibility through two specialised new versions: 1. ACT! 7.0 has been designed for individuals, home based businesses (SOHOs) and small teams of up to nine people. It allows users to manage up to 50,000 contacts at a time; while 2. ACT! 7.0 for Workgroups has been designed for teams of multiple users that need to share customer data and manage sales opportunities in a secure networked environment. It allows workgroups to collectively manage up to 100,000 contacts at a time. Architecturally, the program code for ACT! 7.0 has been completely re-written on Microsofts SQL Server 2000 database to support the collaboration and network security requirements of larger workgroups. This new design makes it much easier for users to customise the software. The move from a flat-file to a relational database has also enhanced ACT!s synchronisation capabilities. Users no longer have to stop working to synchronise their files, saving busy salespeople valuable time. In terms of functionality, ACT! 7.0 comes with over 50 new product features including advanced selling tools previously only found in expensive customer relationship management (CRM) systems. It has also enjoyed hundreds of usability enhancements. Specifically, the new ACT! 7.0 assists the workflow and effectiveness of salespeople by integrating opportunity forecasting tools around enhanced contact management features to help individuals and teams:  Track relationships with company records for simple account management;  Capture more information and better manage their opportunity pipelines through a more robust reporting feature;  Apply advanced group management for better customer segmentation;  Customise their database with advanced field types and activity types; and  Directly integrate with Microsoft Office applications such as Excel, Word and Outlook. Craig Young, Managing Director for ACT! (Asia Pacific) said ACT! 7.0 gives users the best of both worlds, by combining many of the stand-out features of CRM with the ease of use and affordability of a personal information manager (PIMs). The great thing about ACT! 7.0 is it has the flexibility to be an extremely simple or complex system depending on your business requirements, Young explained. Every entrepreneur, business owner and manager that uses ACT! 7.0 will have far greater control over their relationships and interactions with customers, prospects, suppliers and staff. Michael Bryant, Director of ACT Today, an Australian consultancy that specialises in the contact management solution, agreed adding: ACT! 7.0 will also increase productivity levels by eliminating the mundane but essential tasks that go hand-in-hand with running a successful business. ACT! 7.0 will free up business owners and team leaders giving them more time to focus on the big picture issues. From experience, I can tell you this is both a rewarding and reassuring feeling. ACT! 7.0 was developed in response to customer feedback received from more than two million registered ACT! users worldwide. A significant 90% of the most common requests have been answered through the launch of ACT! 7.0. It offers the same look and feel as ACT! 6.0, with many of the hot-keys and menus options maintained, providing an easy migration path for existing users. ACT! 7.0 has a recommended retail price of $AUD299.00 (inc GST), or $AUD169.00 (inc GST) for upgrading customers. ACT! 7.0 for Workgroups retails at $AUD499.00 (inc GST), or $AUD325.00 (inc GST) for existing customers. ACT! 7.0 will be available Australia-wide from 1 October 2004 at: Ingram Micro, Scholastic New Media, Harvey Norman, Officeworks, Dick Smith Electronics, City Software and Harris Technology as well as through all ACT! Certified Consultants (ACCs). ACT! 7.0 for Workgroups will only available through ACCs only. For the details of ACCs in Australia and New Zealand visit www.act.com/acc. For information on volume licensing call 1800 675 617. For an interactive demo or features tour visit www.actsoftware.com.au. -ends- High-resolution box-shots, screen captures and a full listing of ACT! 7.0s new product features (both versions) are available. To request these items or arrange an interview with Craig Young, contact: Caroline Siler On behalf of ACT Asia Pacific Keep Left Public Relations Phone: +61 (0) 3 9593 6969 Mobile: +61 (0) 402 046 826 Email: caroline@keepleftpr.com.au About ACT! Software  Awarded top honours CRM Magazine (US), September 2004  Judged best contact manager 2002 - PC World (NZ)  Recommended Award - PC World (Australia) ACT! created the contact management software category in 1987, becoming the de facto standard for helping people organise, access and manage their comprehensive customer details in a single integrated solution. ACT! was created by a salesperson for salespeople and continues to be the best-selling contact management solution for individuals, small businesses and corporate workgroups within larger organisations worldwide. With over 2 million registered users (4 million individual users in total) and thousands of corporate accounts worldwide, ACT! has a heritage of delivering high-quality, reliable, and easy-to-use products that assist sales people and business professionals better manage and build relationships. ACT! provides fully integrated calendar and contact functionality as well as sales tools and reporting capabilities to enable users to quickly and efficiently grow their business relationships and sell more. ACT! integrates with Microsoft Outlook, Palm OS handhelds and paper-based systems. ACT! is a registered trademark, exclusively controlled by Sage Technologies Limited. All other trademarks are the property of their respective owners. MYOB and ACT! team to give SMEs front and back office integration 2004-06-07T13:00:00Z myob-and-act-team-to-give-smes-front-and-back-office-integration Interact Commerce Corporation, makers of the best selling contact management solution ACT!, today launched ACT! Link for MYOB Accounting throughout Australia, enabling small and medium enterprises (SMEs) to integrate their front office sales function and back office accounting systems. ACT! Link for MYOB Accounting allows customer data to be synchronised between the ACT! contact manager (version 6.0) and MYOB accounting software, currently used by more than 450,000 SMEs in Australia. With ACT! Link for MYOB Accounting, information that is critical to the running of every business, such as sales contacts and invoice status, can be automatically shared between the front and back office giving sales and finance managers a holistic view of operations. ACT! Link for MYOB Accounting also eliminates the time-consuming and unproductive task of duplicate data entry, by automatically updating changes made to an organisation?s contacts management or accounting systems. Craig Young, Managing Director of Interact Commerce Corporation (Asia Pacific) said: ?ACT! Link for MYOB Accounting will help SMEs grow their businesses by allowing sales and finance teams to communicate with ease and by eliminating unproductive data double entry.? CEO of MYOB, Craig Winkler, added that the streamlining of business processes will make life easier and more profitable for small and medium business owners. ?We?re confident ACT! Link for MYOB Accounting will deliver real business benefits to SMEs. It will also help them comply with the privacy legislation, which requires all databases be kept up to date,? Craig explained. ?The marriage of these two software solutions will allow sales managers to focus on selling, finance managers to focus on the books and business owners to concentrate on growing their business.? ACT! Link for MYOB Accounting works in conjunction with MYOB Premier v7, MYOB Accounting v13 and MYOB Accounting Plus v13. It is one in a series of accounting integration tools from Interact Commerce Corporation providing total business solutions for SMEs. ACT! Link for MYOB Accounting has a recommended retail price of $149.00 inc GST per user (for the Link) and is available now from the ACT! estore or from any of the ACT! Certified Consultants. The ACT! version 6.0 and ACT! Link for MYOB Accounting bundle is priced at $349.00 inc GST and will be available at the end of November 2003 through Harris Technology, selected resellers and ACT! Certified Consultants. For the details of your nearest ACT! Certified Consultant visit www.act.com/acc. For more information on ACT! Link for MYOB Accounting visit www.act.com/actlinkmyob2003. -ends- High-resolution images of Craig Young and Craig Winkler are available on request as are box shots of ACT! Link for MYOB Accounting. Please contact: Caroline Siler Keep Left Public Relations On behalf of Interact Commerce Corporation Phone: 03 9600 1918 Mobile: 0402 046 826 Email: caroline@keepleftpr.com.au About ACT! Software  Judged ?best contact manager 2002? - PC World (NZ)  Recommended Award - PC World (Australia) For over 15 years, ACT! has been the best-selling contact management solution for individuals, small businesses and corporate workgroups within larger organisations. With over 4 million individual users and 12,000 corporate accounts, ACT! has a heritage of delivering high-quality, reliable, and easy-to-use products that assist sales people and business professionals better manage and build relationships. ACT! provides fully integrated calendar, contact, and communications functionality, as well as sales tools and reporting capabilities to enable users to quickly and efficiently grow their business relationships and sell more. ACT! integrates with Microsoft Outlook, Palm OS handhelds and paper-based systems. ACT! is a registered trademark, exclusively controlled by Sage Technologies Limited. All other trademarks are the property of their respective owners. About the MYOB Group Founded in 1991, the MYOB Group is a leading provider of business management software and services for small and medium sized enterprises around the world. The MYOB Group has operations in Australia, New Zealand, the US, UK, Malaysia, Singapore and Hong Kong. The Group develops and publishes award-winning software solutions that have revolutionised the way growing businesses view accounting and business management software. The Group also provides systems and services targeted to the needs of accountants in public practice. Through its subsidiary Recall Design Pty Ltd, the MYOB Group also undertakes specialist online application development. The MYOB Group is owned by MYOB Limited, an Australian public company listed on the Australian Stock Exchange (ASX symbol ?MYO?). www.myob.com.au SMEs hit the virtual highway with ACT! For Web 2004-06-07T12:00:00Z smes-hit-the-virtual-highway-with-act-for-web-1 Interact Commerce Corporation today launched ACT! for Web, an online contact management and sales force automation solution that enables ?on the go? sales professionals to access customer information anytime, via the internet. ACT! For Web is part of the ACT! suite of software solutions, custom produced for small and medium enterprises (SMEs). This product allows SMEs wanting a remote database, to retain their confidential customer information on their network, rather than give it to a third-party hosting facility. ACT! for Web also enables sales and marketing professionals, working remotely, to access their customer database in real time. Furthermore, it allows businesses to share information between offices, significantly streamlining operations. Highly affordable, at a one-off fixed price of $349.95 (RRP inc GST) per user, ACT! for Web gives SMEs access to technology previously only available to larger organisations. As well as being cost effective and with no monthly changes, ACT! for Web is also quick to install, easy to use and packed full of features that support the sales and marketing process, including:  The ability to view and track up to 255 fields of customer information;  The ability to share data among different workgroups;  A search function to look-up contact names or identify customer clusters;  A choice of calendar views for individuals, select users, or the entire team;  Access to activity and sales reports that show the status of each customer; and  The ability to manage sales information using the built-in opportunity tracking and forecasting functionality. Craig Young, Managing Director of Interact Commerce Corporation (Asia Pacific), said: "In the past, businesses wanting this technology had to hand over their customer data to a third-party hosting facility. This information is a company?s lifeblood, so for many organisations this was cause for concern but ACT! for Web has changed all that." Launched in North America in February 2003, ACT! for Web has been praised by sales professionals for its usability. Users without any programming or HTML experience can customise the look of the database, insert new fields, specify the location of the field and create letter templates with specific merge fields. The screens refresh as edits are made, so users can view changes as they go, and easily undo any unwanted changes. AAM Surveys, a spatial information organisation based in Australia, is an early adopter of ACT! for Web. The company?s National Business Development Manager, David Berry says the software has significantly benefited its business development efforts. "Our consultants work from different offices around Australia so we need to share information and coordinate our marketing efforts,? he said. ?ACT! for Web has brought a new sense of discipline to our business development process. We?re now more structured in the way we work and our database is used to plan, implement and control all marketing activities. As well as getting to know our customers better, we?re using this information to profile clients and identify future marketing opportunities,? he continued. ACT! for Web can be installed in a matter of minutes using a simple installation wizard. The software can be customised to match existing systems and business processes making the transition from ACT! (from Windows) to ACT! for Web seamless. ACT! for Web is available from Harris Technologies and all ACT! certified consultants. For the details of your nearest consultant visit www.act.com/acc. For an interactive demo or features tour visit www.act.com/web. For information about volume licensing of ACT! or ACT! for Web, please call 1800 675 617. -ends- High-resolution images of Craig Young and David Berry are available on request as are screen shots of ACT! For Web. Please contact: Caroline Siler Keep Left Public Relations For and on behalf of Interact Commerce Corporation Phone: 03 9600 1918 Mobile: 0402 046 826 Email: caroline@keepleftpr.com.au About ACT! Software  Judged ?best contact manager 2002? - PC World (NZ)  Recommended Award -PC World (Australia) For over 15 years, ACT! has been the best-selling contact management solution for individuals, small businesses and corporate workgroups within larger organisations. With over 4 million individual users and 12,000 corporate accounts, ACT! has a heritage of delivering high-quality, reliable, and easy-to-use products that assist sales people and business professionals better manage and build relationships. ACT! provides fully integrated calendar, contact, and communications functionality, as well as sales tools and reporting capabilities to enable users to quickly and efficiently grow their business relationships and sell more. ACT! integrates with Microsoft Outlook, Palm OS handhelds and paper-based systems. ACT! is a registered trademark, exclusively controlled by Sage Technologies Limited. All other trademarks are the property of their respective owners. Gartner names ACT! and Saleslogix market share leaders for small business CRM solutions 2004-03-17T20:36:00Z gartner-names-act-and-saleslogix-market-share-leaders-for-small-business-crm-solutions Customer relationship management (CRM) software solutions ACT! and SalesLogix today announced market share leadership for worldwide small business CRM applications (up to 100 employees), with a 25% slice of the market as recognised by Gartner, Inc. ACT! and SalesLogix outpaced Siebel, FrontRange and Salesforce.com in this category of Gartners most recent small-to-medium enterprises (SME) CRM research report titled: CRM Software Applications, spending by SMEs on the rise. ACT! and SalesLogix are distributed in Asia Pacific by Interact Commerce Corporation (Interact) and in North America by Best Software, both of which are wholly owned subsidiaries of the Sage Group plc (Sage), the leading supplier of business management software and related products and services to the SME community worldwide. The two products captured worldwide small business market share in CRM because theyre easy to install, easy to use, affordable, adaptable to individual client requirements and well supported. According to Gartners report the CRM software market will grow fastest in the small business space. Industry forecasts predict an annual growth rate of 5.5% over the next five years. Larger enterprise players such as Microsoft, SAP and Siebel - who have recently entered the SME CRM market - continue to trail ACT! and SalesLogix in the small business segment. Today, the ACT! customer base has reached nearly 2 million registered users worldwide. Likewise, SalesLogixs momentum also continues to grow with 5,300 current customers in SME markets. "ACT! and SalesLogix provide ideal solutions for the life of our customers businesses, whether they are seeking a contact manager for their small business or a full CRM application in a desktop or hosted environment for their mid-sized company, said Craig Young, Managing Director of Interact Commerce Corporation. Our strategy is to build customer-driven innovations into our solutions and this translates into powerful technology that delivers real business benefits. In addition to Gartners latest assessment, SalesLogix also received the highest customer satisfaction ranking in a recent study by HYM press and CRMGuru. Its the second year in a row SalesLogix has claimed this accolade, once again outscoring Microsoft and Salesforce.com. In CRMGurus report, SalesLogix experienced the most significant growth in customer satisfaction with a 7% increase, more than all of the vendors in the study. About Interact Commerce Corporations CRM solutions Interacts product suite includes ACT! and SalesLogix, both targeted at small and medium-sized enterprises. ACT! has been on the market for over 16 years and continues to be the best-selling contact manager available. This easy-to-use software tracks and manages customer and vendor relationships by placing valuable information in front of the user, when it is needed most. As a result, the customer can improve relationships and meet sales goals. ACT! is available for multiple platforms including Windows, Web and Palm OS. Additionally, users have the option to link up to their Palm or PocketPC devices so they can access their important customer data anywhere, anytime. The award-winning SalesLogix product is a CRM suite designed specifically for small and medium-sized enterprises, with a history of being easy to use that stems from its ACT! heritage. SalesLogix delivers integrated Sales, Marketing and Customer Support automation solutions with low cost of ownership, rapid time to productivity and high return on investment. Flexible and easy to use, SalesLogix readily accommodates growth and changing business requirements. About Interact Commerce Corporation Interact is the leading provider of relationship management software for mid sized companies and small office/home office businesses. The company is known for building products that are, easy to use, quick to deploy, provide integration with leading back-office solutions and anytime, anywhere access to critical information. The company's products include SalesLogix, the mid-market CRM leader (customer relationship management) used by over 5,300 companies; and ACT!, the best-selling contact manager used by more than 2 million registered users. Interact Commerce Corporation Pty Ltd is a wholly owned subsidiary of the Sage Group, plc, the leading supplier of business management software and related products and services to the small to medium sized business community worldwide. New software gives SMEs front and back office integration 2003-06-23T12:00:00Z new-software-gives-smes-front-and-back-office-integration-1 Interact Commerce Corporation, makers of the best selling contact management solution ACT!, today launched ACT! Link for QuickBooks throughout Australia, which enables small and medium enterprises (SMEs) to integrate their front office sales function and back office accounting systems. ACT! Link for QuickBooks allows customer data to be synchronised between the ACT! contact manager (version 6.0) and Quicken?s QuickBooks Pro 2003 accounting software. More than 320,000 SMEs currently use Quicken?s accounting and business management software in Australia. Using ACT! Link for QuickBooks, information that is critical to the running of every business, such as sales contacts and invoice status, can be automatically shared between the front and back office giving sales and finance managers a holistic view of operations. ACT! Link for QuickBooks also eliminates the time-consuming and unproductive task of duplicate data entry, by automatically updating changes made to an organisation?s contacts management or accounting systems. Craig Young, Managing Director of Interact Commerce Corporation (Asia Pacific) explained there has already been considerable interest in the product. ?At a small business roadshow we recently attended with QuickBooks, we received some really positive feedback on the product from existing ACT! and QuickBooks users,? Craig said. The general feeling among SMEs was ?finally someone?s developed a solution that will help us grow our business!? A significant number of ACT! customers use QuickBooks so we?re confident the marriage of these two software solutions will deliver real business benefits.? Greg Wilkinson, CEO for Quicken Australia agrees saying the streamlining of business process will make life easier and more profitable for small and medium businesses. ?ACT! and QuickBooks will not only help businesses improve productivity by eliminating double entry, they will also help SMEs comply with the privacy legislation which requires all databases to be up to date,? Greg said. ?Overall, these products will help free up SMEs and give them more time to focus on the bigger things. Sales managers can focus on selling, finance managers can focus on the books and business owners can concentrate on growing the business.? ACT! Link for QuickBooks works in conjunction with the Australian and New Zealand versions of QuickBooks Pro 2003. It is one of a series of accounting integration tools from Interact, helping the company achieve its quest of providing total business solutions for SMEs. For more information on ACT! Link for QuickBooks visit www.act.com/actlinkqb2003. ACT! Link for QuickBooks has a recommended retail price of $149.00 (inc GST) per user. It is available for purchase from the ACT! estore, from Quicken or through ACT! Certified Consultants. For the details of your nearest ACT! Certified Consultant visit www.act.com/acc. For further information on ACT! please call 1800 675 617. -ends- High-resolution images of Craig Young and Greg Wilkinson are available on request as are screen shots of ACT! Link for QuickBooks. Please contact: Caroline Siler Keep Left Public Relations For and on behalf of Interact Commerce Corporation Phone: 03 9600 1918 Mobile: 0402 046 826 Email: caroline@keepleftpr.com.au About ACT! Software  Judged ?best contact manager 2002? - PC World (NZ)  Recommended Award - PC World (Australia) For over 15 years, ACT! has been the best-selling contact management solution for individuals, small businesses and corporate workgroups within larger organisations. With over 4 million individual users and 12,000 corporate accounts, ACT! has a heritage of delivering high-quality, reliable, and easy-to-use products that assist sales people and business professionals better manage and build relationships. ACT! provides fully integrated calendar, contact, and communications functionality, as well as sales tools and reporting capabilities to enable users to quickly and efficiently grow their business relationships and sell more. ACT! integrates with Microsoft Outlook, Palm OS handhelds and paper-based systems. ACT! is a registered trademark, exclusively controlled by Sage Technologies Limited. All other trademarks are the property of their respective owners. About Quicken Australia Trading on the Australian Stock Exchange as Reckon Limited (RKN), Quicken Australia develops, markets and supports the Quicken range of financial management software under licence from Intuit Inc. Each year Intuit invests around 20% of its revenues into research and development of the Quicken range of products. In 2002 this represented an investment of over US$200 million. In Australia, Quicken has: ? over 320,000 customers in the small-to-medium enterprise (SME) sector ? over 160,000 personal customers ? some 40,000 registered users of online financial services More information about Quicken Australia can be found at www.quicken.com.au. Information about Intuit Inc can be found at www.intuit.com