The PRWIRE Press Releases https:// 2019-08-02T02:59:45Z Beam e-scooters says ‘Thank you Adelaide’ 2019-08-02T02:59:45Z beam-e-scooters-says-thank-you-adelaide For immediate release Friday 2nd August 2019 Media Release  Beam says ‘Thank you Adelaide’ for your support and for making us part of the community.  Huge free rides promotion this week.  It’s been just over 100 days since Beam e-scooters landed in the City of Adelaide. In that time we have cemented ourselves as part of the local community. But, we could not have done it without the tens of thousands of loyal customers who have supported us from day one, the Adelaide City Council, the State Government and the many local businesses that we have partnered with.   To say thank you we are giving all of our customers free rides on our e-scooters every weekday morning next week, from 6am to 10am starting Monday, 5 August.  Since launching its services Beam has seen its scooters used for both leisure and as a viable transport option helping people get from A to B, and most recently a cheap and easy alternative during the tram shut down.  Beam’s Head of Operations South Australia Locky Cooper said that it was only fitting that the company return the favour and show gratitude for the support and for the welcome it received from the riders and local businesses in the community.  “We’ve been made to feel incredibly welcome by the people of Adelaide and our relationship with the Adelaide City Council and the State Government and the Department of Transport is a collaborative partnership” “It’s been a lot of fun launching the service and growing it. We have hired local talent, partnered with local business and the feedback has been fantastic. Beam is seen as a reliable, safe service that adds to the amenity of the city. “ This is not the kind of feedback the community have given about trials of other operators in other cities, such as Brisbane. We are extremely pleased that our focus on public safety, city amenity and partnership with Government has delivered a different result and a better service.” “E-scooters are really helping the city move and the work we did with the tram shut down proved that.  We feel privileged to have been given the opportunity to lend a hand. The free rides offer is a little way we can say thank you for having us, and we hope it makes a few early morning rush hours feel a little more relaxed and fun for people in the city.” Mr Cooper concluded.  The campaign is being supported by marketing on Facebook, Instagram and posters in the city centre, Beam will be thanking the people of Adelaide for their support, and for looking after their scooters so well (“they come home every night needing a little recharge, but otherwise healthy and happy”). The witty campaign also thanks people for “not chucking them in the river, because they don’t swim well”. Fun facts of Beam’s 100 days in Adelaide. Flexible economic opportunities taken up by over 50 chargers, marshals and scooter mechanics as well as four full-time roles. Trips up to an hour in length The most number of trips by any one user is over 170 We’ve seen a huge number of trips starting from the train station, Rundle Mall and Central Markets Terms and Conditions. The promotion will run every day from 6am to 10am starting Monday, 5 August and concluding Friday 10 August at 5pm. The promotion cannot be used in conjunction with any other offer or promotion, and all rides are limited to a maximum duration of 20 minutes within the standard Adelaide operating area. Fair and reasonable usage conditions apply and Beam reserves the right to amend, suspend or terminate this promotion at its discretion.  Production quality footage of Adelaide e-scooter riders enjoying Beam e-scooters can be found here https://tinyurl.com/BeamADEL Media Contacts Brad Kitschke Head of Public Affairs (Australia & New Zealand) E Brad@ridebeam.com M 61 403 809 630 About Beam Founded with a passion for new mobility, Beam is changing the way cities flow and optimising the movement of people, goods and services for the betterment of cities and the way of life for everyone.  Beam is focused on improving the accessibility of cities via better first-and-last mile connectivity and providing short-distance transport solutions, starting with an e-scooter sharing platform that is now serving riders in Australia, Malaysia, New Zealand, Singapore and South Korea.  Learn more @ www.ridebeam.com.                                           Examples of the advertising that will support the offer: E-scooters ease tram shutdown 2019-07-18T12:43:23Z e-scooters-ease-tram-shutdown Media Release  Thursday, 18 July E-scooters ease tram shutdown  E-scooters can help more with Government and Council permission  As Adelaide commuters are faced with a more challenging commute due to the tram shutdown currently underway, Beam has taken extra steps and invested resources and staff time to help support commuters find alternatives for their daily trips around the city. Beam is staffing the tram stop at the intersection of South Terrace and King William Street where the tram terminates to provide information to city commuters and most importantly tourists and other visitors not aware of the current tram shut-down. A branded member of the Beam team is on hand every morning from 7am-10am to advise tram passengers about the shutdown and to offer e-scooters as a possible alternative to get to their destination. Users are also being provided with a voucher giving them $5 worth of credit.  The credit and extra help are being met with thanks by those unaware of the shut-down and visitors to the city who are able to take an e-scooter. Beam’s Head of Operations Locky Cooper said that when the company was asked to help with the tram shut down it didn’t think twice. “We are staffing the South Terrace tram stop and providing credit to new users to help them out. Having a staff member on-site that is easily recognisable has been met with a really positive response by tram commuters, especially those unfamiliar with the shut-down or people who are visiting. “Mr Cooper said.  Image demonstrating the increased demand for e-scooters at the South Terrace tram stop  “We are definitely seeing an increase in the use of e-scooters as a solution to the first and last mile of people’s city commute. E-scooters are a real transport solution to get from A to B and are an affordable and sustainable option in a city like Adelaide that is well planned and easy to navigate.“ “We want to give commuters an alternative during the shutdown and play our role in ensuring more cars are not added to the road during peak commuter time.“ Mr Cooper said.  New users.  Use the promo code, ADL5. This will give new users $5 in Beam credit to use at any time.  Existing users are also being rewarded.  For any trip that ends at the parking area at the intersection of King William St and South Terrace riders will have their $1 unlock fee returned as credit making it even more affordable to get around.  E-scooters can help more with Government and Council permission  Beam’s efforts to help city commuters use e-scooters for the last leg of their morning and afternoon commute are a clear demonstration of the benefits of shared-mobility.  In addition to its current support at the tram site, Beam has written to the State Government, the Adelaide City Council and the City of Charles Sturt with suggestions about how it can play a broader role in being a more effective transport solution for city commuters.  Short-Term increase in vehicle fleet size Beam has asked the State Government and the Adelaide City Council to agree to a short-term increase in the size of its e-scooter fleet by 150 to ensure sufficient supply as a result of demand being driven by the shutdown. Extension of the areas of operation Beam has also submitted a proposal to the State Government, the Adelaide City Council and the City of Charles Sturt asking for permission to allow e-scooter usage along the tram-route to the Entertainment Centre in Hindmarsh.  Beam could amplify the advantages of the existing park and ride facility at the Adelaide Entertainment Centre in Hindmarsh which would allow commuters to park their cars and take an e-scooter along Port Road or via North Adelaide into the City.  South City Park and Ride and Parking Stations  Beam has requested that the Adelaide City Council and State Government establish a South Parklands e-scooter park and ride and says the tram works amplifies the need for this idea.  Beam’s Locky Cooper Said that the benefits being realised can be increased with the support of the Councils and Government. “We have seen lots of people taking advantage of our parking incentives by stowing the scooters at the drop off point and receiving the credit. We want to work with the Adelaide City Council to install more parking areas and use our preferred parking incentive technology, a feature we invented because the Council asked for it during the tender process, Mr Cooper said.  “We would love to deploy e-scooters to North Adelaide and to the Entertainment Centre and to increase access to and from the city along those corridors. Using the existing park and ride at the Entertainment Centre and installing one at the South-end of the City for e-scooters absolute would deliver a significant benefit to commuters.“  “A short term-increase in the number of e-scooters we are allowed to deploy makes sense and would be beneficial to Adelaide commuters. It is only fair given how we have responded to the request to help out during the shut-down. Our message is, we are helping as much as we can and we want to do more,” Mr Cooper concluded. For media enquiries Brad Kitschke Head of Public Affairs 0403 809 630 brad@ridebeam.com  Beam rolls out the next-generation e-scooter designed for operating in the Asia-Pacific Region 2019-07-07T19:22:57Z beam-rolls-out-the-next-generation-e-scooter-designed-for-operating-in-the-asia-pacific-region Media Release Beam rolls out the next-generation e-scooter designed for operating in the Asia-Pacific Region The Saturn from Beam - powered by Segway  - offers a safe, more controlled ride and will be rolled out progressively across Beam’s operating cities Singapore, 5 July 2019 – Beam, Asia Pacific’s leading homegrown micromobility provider, is today introducing its next generation of e-scooters when it deploys the Saturn - powered by Segway - across Asia-Pacific markets in the coming months. “At Beam, we believe that safety is a critical element of every e-scooter journey, which is why we focus on leveraging the latest tech, software and hardware to deliver safe, comfortable and convenient rides,” said Deb Gangopadhyay, Chief Technology Officer and co-founder, Beam Mobility. Safer, Tougher, Stronger  Beam’s Saturn e-scooter is designed to deliver safe, tougher and stronger rides, across Asia’s diverse range of urban terrains.  It features a larger aviation-grade aluminium alloy frame with a bigger, wider base and floorboard, and upgraded 10-inch tubeless pneumatic tyres which offer improved shock-absorption. Riders will experience a smoother and more stable ride, even on rough surfaces or over speed bumps.  A powerful 350W rear-drive helps the e-scooter climb slopes in a sustainable manner, and a waterproof rating of IPX5 for the whole scooter makes the Beam Saturn tougher and stronger. The Beam Saturn will also include swappable batteries in addition to a standard built-in charger. This means that the Beam will have greater operating efficiency, and provide a more consistent available fleet on the streets. The Saturn will be rolled out progressively across the Asia-Pacific region, gradually replacing Beam’s fleet of e-scooters. Together with Beam’s recently announced rider protection programme - which provides personal accident insurance coverage for all eligible Beam riders in Australia, Malaysia, New Zealand and Singapore - this is another step in Beam’s commitment to delivering a safer, more comfortable ride. Innovating across hardware, software rider behaviour The adoption of the latest generation of e-scooters is aligned with the extensive work that Beam has already completed in localising rides for Asian users in an intuitive, natural way.  Beam has created innovative parking features that provide greater value for the rider and help ensure a cleaner city and a steady, reliable supply of e-scooters in high volume areas. Gangopadhyay explained: “Beam is focused on using technology to make sharing easier. We strive to make it  possible for people to use and share our e-scooters in new and creative ways that benefit both the riders and the community” Next Rider Incentive Beam has pioneered a different kind of rider incentive. In specific Beam cities, riders will be rewarded by parking properly in high traffic areas. If a Beam Saturn is parked appropriately and used by another rider in under 2 hours the original rider will get Beam credits. This encourages proper parking in high volume areas and incentives the user to park the e-scooter efficiently. Geo-fencing for a safer ride Beam has developed a leading ability to control the e-scooter to suit the needs of communities. This includes the ability to remotely slow the e-scooter in parks and walking malls, stop the e-scooter when it enters dangerous locations and restrict the ability of the rider to end a trip in locations not suitable for parking. These features are designed to be implemented in with input and consultation from communities to ensure the best shared-mobility experience for both pedestrians and riders. - End - About Beam Founded with a passion for new mobility, Beam is changing the way cities flow and optimising the movement of people, goods and services for the betterment of cities and the way of life for everyone.  Beam is focused on improving the accessibility of cities via better first-and-last mile connectivity and providing short-distance transport solutions, starting with an escooter sharing platform that is now serving riders in Australia, Malaysia, New Zealand, Singapore and South Korea.  Learn more @ www.ridebeam.com.  Kia Ora Christchurch 2019-06-20T02:53:25Z kia-ora-christchurch Media Alert Thursday 20th June Kia Ora Christchurch Beam ready to roll on Monday 24th June Media outlets are invited to attend the launch of Beam e-scooters in Christchurch  Monday 24th June at 9:30 am at Cathedral Square, Christchurch. A joint doorstop for media will be held at 09:30AM with the Christchurch City Council and Beam. Christchurch City Council will be represented by Councillor Pauline Cotter, Chair Infrastructure, Transport and Environment Committee. Free coffee. Between 9am and 11am Beam will be providing free coffee from http://kiwicoffee.co.nz/ to warm up the morning. Members of the public can download the Beam app (Ridebeam.com), activate it and show the coffee cart for a free morning coffee (limit one per person, per download). The coffee cup will also double as a promotion, carrying a sticker with a code that will give users up to $5 free on their first Beam e-scooter ride. The first official ride on a Beam e-scooter in Christchurch will occur following the media doorstop with Councillor Cotter and Beam’s Locky Cooper around 10am. Media contact Brad Kitschke Head of Public Affairs 61403809630 brad@ridebeam.com e-scooter safety 2019-06-12T11:13:51Z e-scooter-safety FOR IMMEDIATE RELEASE Wednesday, 12 June 2019                                                             Media Release Safety first -No reason for no insurance Personal accident insurance on Beam e-scooter rides. Beam Mobility says that it is deeply concerned about the way the e-scooter industry is being portrayed through the lense of one provider, owing to serious safety concerns in Brisbane. Following an increased number of reports about rider safety, Beam introduced an Australian-first rider accident insurance policy in May. In partnership with Marsh, a global insurance broker, and Allianz, one of Australia’s leading insurance providers, Beam is now offering personal accident insurance coverage for customers of its e-scooters.  The policy was developed specifically for Beam and was driven by its desire to make e-scooter use as safe as possible. The policy will automatically cover eligible riders using Beam e-scooters in Adelaide, where Beam is one of two providers operating in Australia’s only trial selected via a competitive process. The new personal accident policy will also extend to any new Australian cities where Beam becomes available. Chris Hilton, Beam’s Vice-President of Corporate Affairs says that Beam sees safety and the value of its relationships with cities as how it stands out amongst the growing pack of e-scooter contenders. Mr Hilton says Beam was concerned about the way the industry was being perceived because of injuries suffered by the customers of its competitors. ”We are concerned about how our industry is being framed through the lense of people’s experiences with one provider. We are promoting a race to the top when it comes to safety. We want to provide a safe and enjoyable ride and give a peace of mind to Beam riders that they are protected when they step on our e-scooters.” “if you do have the misfortune of having an accident you know you are covered and protected with Beam.  This is the highest level of coverage in Australia. We don't see safety as meeting the minimum requirements but as a way to show our users that we are committed to their well-being” Beam also says that industry competition and the way the new industry is regulated impacts the safety of consumers. Beam believes that competitive markets that allow a field of e-scooter providers to trial their services will create a safer and more consumer-friendly market in the long-term. “In places where there is no competition and where trials have been established without proper transparency the results speak for themselves.” Mr Hilton Concluded. For Beam media enquiries Brad Kitschke Head of Public Affairs (Australia and New Zealand) Beam Mobility Australia Pty Ltd. m - +61 401 809 630  w - www.ridebeam.com  e - brad@ridebeam.com Why Beam? A safer ride Beam deploys a custom Segway Ninebot Sharing e-scooter that features a Dual Braking system - a front electric brake and a back foot-brake that provides increased reliability and control. This is a different scooter to that deployed by competitors in Brisbane and Adelaide. Speed control Some companies set the maximum speed at 25km/h and because their scooters do not have electric brakes, the scooters are able to exceed that speed limit. This can be a serious safety concern. The normal operating speed of Beam e-scooters will be 15 kmph and the electric brakes and speed limitations mean they don't exceed 15km/h even downhill. Councils  and Government can set speed reduction zones to reduce the speed in areas where there is a view that public safety warrants it. The speed reduces with gradual deceleration, with no jerky movements. We pioneered the establishment of speed reduction zones for the Adelaide City Council process Rider protection - accident insurance Beam leads the market as the only e-scooter provider in Australia to offer accident insurance for e-scooter riders. Injuries, subsequent loss of income and large medical bills that riders in Brisbane have faced when riding the scooters of another industry provider do not make for a good news story about our whole industry. The lack of rider protection or advocacy about safe use, coupled with faults from e-scooter competitors resulted in riders being injured and having to carry the costs, or the taxpayers footing the bill.   This wasn’t good enough for us. We were seriously concerned that the e-scooter industry brand was being tarnished. We worked with Marsh and Allianz to deliver a world-first and unmatched rider accident insurance policy on top of our existing third party property insurance. We believe that this should be industry standard but thus far no other provider can match us. Helmets Helmets will be deployed on every e-scooter. Beam also intends on having helmets available at Council offices and will partner with local business owners to make helmets available. In jurisdictions like New Zealand where the law does not require helmets we make them mandatory and provide them with every scooter.. Safety for us goes beyond the bare minimum and consistent in every market. Preferred parking Bays & Rider incentives Beam will introduce e-scooter parking bays and activate its preferred parking technology, a feature which was invented by the company. Beam will work with  Council to mark out specific areas it wants designated for e-scooter pick-up and drop-off to decrease clutter and keep the streets clear. Beam will also activate its preferred parking technology that will send reminder messages to users suggesting they use a designated parking bay if one is close to the area they wish to leave their e-scooter. When a user ends their beam trip within a certain radius of a designated preferred parking bay they will receive an sms suggesting they move the scooter a short distance (say 20m) to the designated parking bay. Beam will further incentivize this by adding 50 cents of credit to the accounts of users who stow the scooters in the designated bays, making subsequent rides cheaper. Contributing to the local economy Beam “Chargers” will be engaged to assist with collection, charging and repositioning of scooters creating flexible economic opportunities for locals. Paying our fair share Beam Mobility Australia Pty Ltd is a locally domiciled company. All revenue will be booked against the local entity and corporate tax will be paid on all revenue collected in Australia. Beaming into Christchurch - A new e-scooter service 2019-05-26T16:49:48Z beaming-into-christchurch-a-new-e-scooter-service Monday, 27th May 2019                                                         Media Release Beaming into Christchurch Christchurch e-scooter riders will soon have a new choice of provider when micro-mobility company Beam lands in mid-June. Beam is expanding its operations and making Christchurch its first launch site in New Zealand, with plans to expand its fleet to other cities throughout the year.  Beam was successful in April when it was awarded a permit to operate in Christchurch’s sister city of Adelaide in South Australia, after Australia’s first competitive tender process for e-scooters. Beam says that Christchurch e-scooter riders will experience a difference from other providers that extends beyond a different scooter. Beam Head of Public Affairs Brad Kitschke said “Beam values its relationships with cities and the community, prioritises safety and sees itself as a responsible partner.” “We prioritise working with cities to solve their problems and we promote safety, not just for e-scooter users but for everyone. Our fleet, our technology, and the way we operate will clearly demonstrate our commitment to improving the Christchurch moves,” Mr Kitschke said.   A safer ride Beam deploys a custom Segway Ninebot Sharing e-scooter that features a dual braking system- a front electric brake and a back foot-brake that provides increased reliability and control. Speed control The normal operating speed of Beam e-scooters will be 15 kmph.  Speed reduction zones can also be set on advice by Council and Beam accomplishes this with gradual acceleration and deceleration, with no jerky movements. Helmets Helmets will be located on every e-scooter for those who wish to use them. We believe that every e-scooter ride is made safer by ensuring the rider has access to a helmet. If a helmet is not available on the scooter we will work with Council and local businesses to have helmets available for riders to collect. Preferred parking Bays & Rider incentives Beam will seek permission from the Christchurch City Council to introduce a limited number of e-scooter parking bays on a trial basis. Beam will also activate its preferred parking technology, a feature which was invented by the company. Beam will work with Christchurch City Council to mark out limited and specific areas it wants designating for e-scooter pick-up and drop-off to decrease clutter and keep the streets clear. Beam will also activate its preferred parking technology that will send reminder messages to users on the benefits of preferred parking bays and directing them to specific locations when applicable. When a user ends their beam trip within a certain radius of a designated preferred parking bay they will receive an sms suggesting they move the scooter a short distance (say 20m) to the designated parking bay. Beam will further incentivise this by adding a base fee in credits to the accounts of users who stow the scooters in the designated bays, making subsequent rides cheaper. Contributing to the local economy Beam “Chargers” will be engaged to assist with collection, charging and repositioning of scooters creating flexible economic opportunities for locals.  Those interested in becoming a charger can visit https://got.work/beam/92ab1395.   Paying our fair share Beam Mobility New Zealand Ltd is a locally domiciled company and all revenue will be booked against the local entity and corporate tax paid on all revenue collected in New Zealand.     The Christchurch City Council has given permission for Beam to deploy 300 e-scooters with a launch timed for mid-June. Beam believes that riders and the community will value the introduction of a new provider with an alternative approach. “We think that Christchurch e-scooter riders will come to enjoy Beam and will immediately experience the difference in our service. We think the Christchurch community will recognise that our focus on safety and city amenity means a better experience for everyone. Mr Kitschke concluded. B-roll footage of the Beam e-scooter in action can be downloaded from the following link https://drive.google.com/file/d/1Mk1SSC6CvxZciaaYO0vmfLQpxB4yQIWh/view For media enquiries about Beam Brad Kitschke Head of Public Affairs (Australia and New Zealand) M - 61 401 809 630  w - www.ridebeam.com E - brad@ridebeam.com Or   Christopher Hilton Vice President Corporate Affairs M SG +65  9025 3593 E Christopher@ridebeam.com    Beam Scooters Branded Promo.mp4 Homes found for orphan e-scooter credits. 2019-05-20T02:04:48Z homes-found-for-orphan-e-scooter-credits Monday, 20th May 2019                                                         Media Release Homes found for orphan e-scooter credits. Riders with e-scooter credits they can’t use in Adelaide now have a solution. Beam is offering to save the orphan credits and find them a home by giving riders more chances to use a Beam e-scooter. Riders with credits from another provider simply need to fill in a form and Beam will add credits to their accounts, matching the value of the credits that were orphaned when Beam arrived on the streets. Riders can visit https://tinyurl.com/BeamCredit and fill in the form and save a screenshot of their credit balance with the other providers. Beam will credit their accounts with a matching amount subject to terms and conditions. *Terms and Conditions apply see application form for more detail. Applications for redemptions can be made up to and including the date of 18th June 2019. No cash equivalent will be offered. No personal data collected in this form will be used for any other purpose other than validation of credits offered by Beam to applicants who also download the Beam application. Beam’s Head of South Australian Operations Locky Cooper said that many e-scooter riders had raised concerns about leftover credits that could not be used or refunded. “Riders were telling us they had left over credits, we wanted to make sure these credits were not lost so we found a way to convert them into rides with Beam.” “It’s really easy to claim the credits, we want to make it as simple and user friendly as possible, and we want people to know that we listen to their feedback and do everything we can to improve their experience:”  Mr Cooper concluded. For media enquiries about Beam Brad Kitschke Head of Public Affairs (Australia and New Zealand) M - 61 401 809 630  w - www.ridebeam.com E - brad@ridebeam.com