The PRWIRE Press Releases https:// 2013-04-03T02:21:00Z IT strategies must step up to support Australia’s growing ‘work from anywhere’ culture, highlights Mitel 2013-04-03T02:21:00Z it-strategies-must-step-up-to-support-australia-s-growing-work-from-anywhere-culture-highlights-mitel NEWS RELEASE IT strategies must step up to support Australia’s growing ‘work from anywhere’ culture, highlights Mitel Telsyte research confirms at least 40% of companies lack the network and application access to support the emerging digital workplace Sydney, Australia – 2 April, 2013 – Australian businesses must act now to ready their communications infrastructures to support the growing trend for hot-desking and mobile and home working, according to Mitel® (Nasdaq:MITL) (TSX:MNW), a leading provider of cloud and premises-based unified communications and collaboration solutions. New findings from technology research firm Telsyte show that 76% of Australian companies have employees that work from home and a further 10% of organisations plan to allow more staff to work from home within the next 12 months. The Australian Digital Workplace Study also revealed that 19%* of Australians already work from home at least one day a week. Over a third (36%) of Australian organisations currently support hot-desking, dedicating about a third of office desks to this practice; only half of those who don't allow hot-desking confirmed it’s not an approach they are considering. However, the research shows that many Australian companies are not set up to provision for their existing mobile and home workers, or meet future demand for virtual collaboration and communication. A significant 57% of organisations currently without home workers confirmed they don’t have the capability to support them if the need arose. Similarly, only three in five (59%) organisations that allow mobile working say they have the security, networks and computing devices in place to enable this. Less than half (45%) offer remote application access and only 31% operate a virtual desktop infrastructure. Graham Bevington, executive vice president for International Markets at Mitel said, “Australian businesses are moving towards a more mobile and teleworking culture, but it appears that the IT infrastructures underpinning these strategies are lagging behind. It has become essential for business owners to review their teleworking strategies and ensure they have a flexible platform in place that supports real-time collaboration and communication to drive employee productivity and support a ‘work from anywhere’ culture.” Rodney Gedda, Telsyte senior analyst said, “Many roles may not allow people to work from home or away from a fixed location easily, but with advancements in smartphones, tablets and broadband (fixed and mobile), businesses can use cloud services so staff can be equally productive at home. Businesses need to consider unified communications technologies that allow staff to maintain a consistent communications experience outside the office – from instant messaging to single number dialing to multiple devices - so co-workers can collaborate with ease and maximise productivity.” ENDSAbout MitelMitel® (Nasdaq:MITL) (TSX:MNW) is a global provider of unified communications and collaboration (UCC) software, solutions and services that enable organizations to conduct business anywhere, over any medium with the device of their choice. Through a single cloud-ready software stream, Mitel's Freedom architecture provides customers in over 100 countries the flexibility and simplicity needed to support today's dynamic work environment. For more information visit www.mitel.com. Mitel and the Mitel logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. MITL-C Contact InformationAustralia Media: Mick Gibb, Red Agency for Mitel Australia, 02 9963 7838, michael.gibb@redagency.com.auInternational Media: Duncan Miller +44 (0) 1291 612646, duncan_miller@mitel.com *Telsyte Australian Digital Workplace Study 2012 City of Charles Sturt Improves Flexibility and Productivity with Mitel Unified Communications 2011-06-07T06:25:42Z city-of-charles-sturt-improves-flexibility-and-productivity-with-mitel-unified-communications Mitel (NASDAQ: MITL), a leading provider of unified communications software solutions, announced that City of Charles Sturt has successfully implemented a Mitel unified communications solution across their entire organisation. The solution has allowed Council to improve the flexibility and productivity of customer service delivery across key areas of the organisation.The City of Charles Sturt is the local government region situated to the west of the Central Business District of Adelaide, South Australia. Council services a population of approximately 105,000 residents, providing services such as road maintenance, waste collection, recycling, property planning, and heritage protection. In addition, Council administers key community facilities, such as libraries, and sporting facilities.Janelle Sollitto, Acting Manager Information Services for City of Charles Sturt commented, “Our organisation delivers a wide range of services for the community, so ensuring our team is easily accessible to the public is a key concern. In 2010, we decided it was time to improve our ability to communicate between our various offices, and streamline customer service delivery. To achieve this, our goal was to build on a platform that could flexibly handle our needs for many years.”After undertaking a tender process evaluating solutions from multiple vendors, a Mitel unified communication solution based on Mitel’s Freedom architecture was chosen. The solution is comprised of the Mitel Communications Director (MCD), Mitel Contact Center Enterprise, Mitel Intelligent Queue, and Mitel Live Business Gateway.Council services are delivered by a team of 450 employees, with the majority of employees located at large facilities at the Civic and Beverley Centres. The central library and most customer services are based at the Civic Centre, with approximately 250 employees working in the building. Field service employees handling maintenance of property, parks, roads, and sporting facilities are based at the Beverley Centre. In addition, Council operates a further four library branches, and five small community centres. All locations are connected via a private IP wide area network.The primary MCD is located in the Civic Centre, with a second in the Beverley Centre. The entire solution is configured to provide a seamless service across all locations, with the ability for automatic failover in the event of a fault or communications disruption. The solution was designed and implemented by Data Mobility Voice, an accredited Mitel premierPARTNER based in South Australia. DataMobility Voice will also provide ongoing technical support services for the communications infrastructure.To minimise disruptions to the organisation, the entire project was implemented in a single stage in May 2010, following Council’s upgrade to power over ethernet LAN switches. Advanced Mitel 5360 IP Phones were deployed for each desk, incorporating colour touch screens, and support for high performance gigabit speed networking. Each phone offers one touch access to communications features, as well as the ability to access custom web content, and interactive applications.Janelle Sollitto continued, “The Civic Centre is the key contact point for many of our interactions with residents, with some of our team members serving people across both the front desk and via phone inquiries. These staff members can now see on their computer screens how many customers are waiting to be served, and which colleagues are available to help, which makes it much easier for them to balance their workload. Mitel Intelligent Queue has allowed us to improve the flexibility of our contact centre, making it possible for us to easily tailor announcements, automatically redirect calls, and present customers with interactive options.”An organisation-wide single employee directory for phone communications has been implemented, which greatly simplifies administration of employee moves and changes. The IT help desk team can easily make routine changes to configurations and call handling settings, and have integrated the solution with the Microsoft application environment used by Council. The Mitel solution also allows automatically scheduled web-based reports to be produced, providing further visibility into customer service delivery.Janelle Sollitto commented further, ”Our migration to the Mitel solution was rapid and smooth. We have integrated Microsoft Office Communications Server, which allows staff to see presence information for their colleagues – enabling them to quickly direct calls to available colleagues, without dialing multiple extensions. Mitel has helped us to improve the efficiency and customer service delivery of our front desk and contact centre teams, without increasing our budgeted costs.”Gwilym Funnell, Mitel vice president for Asia Pacific commented, “The latest contact centre technologies offer many opportunities to tailor customer service delivery without increasing your headcount. Mitel’s Freedom Architecture helps organisations to simplify the administration of their communications systems, while flexibly deploying the latest contact centre automation and reporting tools.” About Mitel Mitel (Nasdaq:MITL) is a global provider of business communications and collaboration software and services. Mitel’s Freedom architecture provides the flexibility and simplicity organisations need to support today’s dynamic work environment. Through a single cloud-ready software stream, Mitel delivers a powerful suite of advanced communications and collaboration capabilities that provides freedom from walled garden architectures and enables organisations to implement best-of-breed solutions on any network; extends the "in-office" experience anywhere, on any device; and offers choice of commercial options to fit business needs. For more information visit: http://www.mitel.com About City of Charles Sturt The City of Charles Sturt is the local government region situated to the west of the Central Business District of Adelaide, South Australia. Council services a population of approximately 105,000 residents, delivering services such as road maintenance, waste collection, recycling, property planning, and heritage protection. In addition, Council administers key community facilities, such as libraries, community centres and sporting facilities. About Data Mobility Voice Data Mobility Voice (DMV) is a telecommunications company based in Adelaide. Founded in 1996, DMV delivers a broad range of voice systems, data networks, mobile and wireless solutions, for businesses and government agencies. By implementing technologies such as unified communications and virtualisation, DMV helps clients to improve their business efficiency, employee productivity, and profitability. For more information visit: www.dmv.net.au - 30 - Mitel and the Mitel logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. MITL-C Virtualisation and Mobility Solutions Boost Revenue for Mitel Partners 2011-06-02T06:18:11Z virtualisation-and-mobility-solutions-boost-revenue-for-mitel-partners Mitel (NASDAQ: MITL), a leading provider of unified communications software solutions, has announced awards for the accredited Mitel partners who have achieved the highest solutions sales for Australia and New Zealand between May 2010 and April 2011.Overall achievement awards for the Premier accredited partners with the highest solutions sales revenue in FY2011 went to Anything Telephones & Data, Ethan Group, TTGroup, and Essential Data & Voice.The winners will send a delegate on an all expenses paid trip to the Mitel Business Partner Conference at the Westin Diplomat Resort & Spa in Florida in June, and then on to the Wynn Las Vegas for a few days, all expenses paid. The conference is Mitel's premier channel event, bringing together business communications professionals, system integrators, and complementary technology vendors. The three-day event includes hands-on product demos, customer testimonials, and featured keynote presentations from VMware and Research In Motion. Over 50 of Mitel's technology partners will showcase their integration with Mitel.Awards for top performing individuals from Mitel’s channel partners were also announced, with winners receiving trips to the Mitel Business Partner Conference Conference, and then on to The Wyn in Las Vegas for a few days. The individual recipients of the Mitel Top Sales Performer awards were Graham Eske and Steve Farley from TTGroup, Tom Carruthers from Essential Data & Voice, Sam Sarkis from Accucom, and Frank Tuskes from Connecttel. Stephen Chapman from AVC received an award for the best client casestudy. Gwilym Funnell, Mitel Vice President Asia Pacific commented, “In the last year, many businesses across the region have been looking for ways to reduce datacentre costs, and manage their technology infrastructure more efficiently. The depth and sophistication of Mitel’s virtualisation and mobility solutions have helped our partners TTGroup, Anything Telephones & Data, Ethan Group, and Essential Data and Voice to win significant new client business."Mitel’s PARTNERprogram comprises three levels - authorizedPARTNER, selectPARTNER, and premierPARTNER, with each level differentiated by emphasis on service delivery capabilities and training for sales and technical staff. Select and Premier status must employ an agreed number of Mitel certified technical staff, as well as offer different levels of technical support. Premier accredited partners are required to have a 24 x 7 technical support help desk and an in-house demonstration centre. A full range of self-paced online training courses are offered in addition to classroom-based training courses. Program certification is recorded on an individual basis, and follows the career of individuals. About Mitel Mitel (Nasdaq:MITL) is a global provider of business communications and collaboration software and services. Mitel’s Freedom architecture provides the flexibility and simplicity organisations need to support today’s dynamic work environment. Through a single cloud-ready software stream, Mitel delivers a powerful suite of advanced communications and collaboration capabilities that provides freedom from walled garden architectures and enables organisations to implement best-of-breed solutions on any network; extends the "in-office" experience anywhere, on any device; and offers choice of commercial options to fit business needs. For more information visit: http://www.mitel.com Mitel and the Mitel logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. Mitel Announces Unified Communicator Advanced for BlackBerry PlayBook 2011-05-10T05:59:32Z mitel-announces-unified-communicator-advanced-for-blackberry-playbook Mitel (Nasdaq:MITL), a leading provider of unified communications (UC) software solutions, today announced it has extended its suite of unified communications capabilities to the BlackBerry PlayBook™ tablet. Mitel is also planning continued integration with BlackBerry Mobile Voice System 5 (BlackBerry MVS 5). Building on the Mitel Freedom architecture, Mitel has extended the Mitel Unified Communicator (UC) Advanced mobile portal to the BlackBerry PlayBook, enabling a consistent, rich, end-user communication and collaboration experience. In addition to providing remote access to corporate communications capabilities such as managing presence, viewing corporate contacts, call history, and voice mail details, the application allows mobile workers to initiate phone calls directly on the BlackBerry PlayBook without interrupting their work flow. Using the employee's BlackBerry smartphone, the application uses Mitel Mobility for BlackBerry MVS 5 to generate the call, leveraging the Wi-Fi or cellular network. "Mitel's Freedom architecture makes it simple and seamless to deliver our business communications solutions to mobile users, regardless of location," said Stephen Beamish, vice-president of corporate marketing and strategic partnerships at Mitel. "Our membership in the BlackBerry Alliance Program has allowed us to extend that further to the BlackBerry PlayBook tablet to provide unified communications applications to enhance the end user experience." Mitel is extending the Mitel Mobility for BlackBerry MVS solution integration to include the recently released BlackBerry MVS 5.1. Today Mitel Mobility for BlackBerry MVS delivers advanced Mitel business communications applications directly to BlackBerry smartphones and enables voice-over-Wi-Fi calls. The combined solution enables IT managers to consolidate and simplify data center management by combining Mitel's voice virtualisation and BlackBerry applications into a single virtual environment, bridging the gap between fixed and wireless telephony applications. Mitel Mobility for BlackBerry MVS offers unrestricted handoff between users' devices, moving calls seamlessly to and from their desk phone, BlackBerry smartphone, home phone, or soft phone. With the integration of BlackBerry MVS 5.1 users can benefit from the automatic handoff between Wi-Fi and cellular networks to help further reduce roaming and wireless charges. The solution also enables BlackBerry smartphone users to take full advantage of Mitel business communications features without the need of a desk phone. About Mitel Mitel (Nasdaq:MITL) is a global provider of business communications and collaboration software and services. Mitel's Freedom architecture provides the flexibility and simplicity organizations need to support today's dynamic work environment. Through a single cloud-ready software stream, Mitel delivers a powerful suite of advanced communications and collaboration capabilities that provides freedom from walled garden architectures and enables organizations to implement best-of-breed solutions on any network; extends the "in-office" experience anywhere, on any device; and offers choice of commercial options to fit business needs. For more information visit: http://www.mitel.com The Mitel Networks Corporation logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=8599 Mitel and the Mitel logo are registered trademarks of Mitel Networks Corporation. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. All other trademarks are the property of their respective owners. Mitel Partners Expand Support for Virtualised Unified Communications in Asia Pacific Markets 2011-02-04T06:58:51Z mitel-partners-expand-support-for-virtualised-unified-communications-in-asia-pacific-markets Mitel (NASDAQ: MITL), a leading provider of unified communications software solutions, announced today an expansion of the number of accredited Mitel partners offering implementation and support for virtualised unified communications solutions, with local support available across major Asia Pacific markets. Mitel has partnered with VMware to provide businesses and government agencies with the ability to host Mitel voice and unified communications applications on VMware vSphere™ 4. The open Mitel Freedom architecture enables this unique virtualisation solution allowing organisations to break free from the “walled garden” vendor model and design a communications network based on best-in-class technologies aimed at reducing the complexity of ongoing support and administration. Mitel accredited partners specialising in virtualised unified communications solutions now offer implementation and support services in Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Bangladesh, and India. In addition to Asia Pacific countries, Mitel solutions are also available in Japan, South Korea, and Greater China. Gwilym Funnell, Mitel Vice President Asia Pacific commented, “Many of our customers have offices in multiple countries, and datacentres are being built at a rapid pace across the Asia Pacific region. To ensure our customers have easy access to local technology expertise, we have completed an expanded round of virtualisation training for our Asia Pacific accredited partners. This will make it easier for Mitel customers to confidently plan migrations to virtualisation technologies, as they carry out datacentre projects in Asia Pacific countries.” Tedja Hutama, senior director of Infokom, a Mitel authorizedPartner based in Indonesia commented, “Infokom has been a Mitel reseller for 20 years. We have grown by constantly evolving to meet the changing needs of our customers. First, it was the migration from TDM to IP voice technologies, followed by fixed line to fixed/mobile convergence. We are now seeing a strong market shift towards virtualised voice solutions.” Greg Fletcher-Harris, managing director of Data Mobility Voice, a Mitel premierPartner based in Australia commented, “We introduced Mitel virtualisation solutions to our portfolio less than six months ago, and have already deployed 10 implementations. Interest from clients in Mitel’s pure software virtualised solution is strong, and we think many organisations will move away from proprietary IP-PBX hardware platforms.” Mitel’s PARTNERprogram consists of two levels - authorizedPARTNER and premierPARTNER, with each level differentiated by emphasis on service delivery capabilities and training for sales and technical staff. premierPARTNER status must employ an agreed number of Mitel certified technical staff, as well as offer 24 x 7 technical support, and operate an in-house help desk and demonstration centre. Mitel offers a full range of self-paced online training courses in addition to classroom-based training courses. Program certification is recorded on an individual basis, and follows the career of individuals. About Mitel Mitel (Nasdaq:MITL) is a global provider of business communications and collaboration software and services. Mitel’s Freedom architecture provides the flexibility and simplicity organisations need to support today’s dynamic work environment. Through a single cloud-ready software stream, Mitel delivers a powerful suite of advanced communications and collaboration capabilities that provides freedom from walled garden architectures and enables organisations to implement best-of-breed solutions on any network; extends the "in-office" experience anywhere, on any device; and offers choice of commercial options to fit business needs. For more information visit: http://www.mitel.com - 30 - Mitel and the Mitel logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. MITL-C Bring Your Own Device, Voice Virtualisation Key Trends for the Future 2011-01-21T02:33:29Z bring-your-own-device-voice-virtualisation-key-trends-for-the-future In the future mobile phones will dominate, with businesses moving to a ’bring your own device’ strategy and voice virtualisation will take on more importance in business’ networks according to survey results(1) taken by Mitel (NASDAQ: MITL). These results further align with the company’s Mitel Freedom architecture that was announced late last year. Highlights of the survey include: • 53 percent of respondents felt that, in the future, mobile phones will become the dominant communication device in the workplace. These same responders also stated that their organisations will move to a ’bring your own device’ strategy in the future. • 90 percent of respondents said that virtualisation will take on greater importance in their network in 2011 with 34 percent of these saying that voice virtualisation will take on the greatest level of importance. Cloud virtualisation and desktop virtualisation followed in priority at 31 and 25 percent respectively. • 74 percent of respondents believed they could achieve a stronger ROI using a best-of-breed network approach versus a single vendor. “These survey results demonstrate that the Mitel Freedom architecture is in direct correlation with addressing the communications needs of customers,” said Stephen Beamish, vice-president of marketing and business development for Mitel. “With Mitel Freedom, organisations have the flexibility to break free from the ‘walled garden’ vendor model and design a communications network based on best-in-class technologies. It also allows organizations to deliver a tailored, in-office experience to all employees, extending UC features to any device, enabling the ‘bring your own device’ approach which we believe will become more prevalent in the future.” Frost & Sullivan’s recently released survey(2) on mobility usage supports the Mitel survey findings. It showed that 49 percent of respondents identify mobile phones as primary endpoints used for business communications. “Organisations are driving the use of mobile unified communications applications to help reduce cost, enhance mobile worker productivity, enable work/life balance, provide better customer service, reduce travel, and increase collaboration across distributed teams,” said Elka Popova, North American program director, unified communications & collaboration, Frost & Sullivan. “Survey participants indicated that in 2011 they intend to increase their spending across a broad set of communications and collaboration technologies, including mobile devices and applications. Mitel’s Freedom architecture provides flexible, easy-to-manage solutions to address the trend toward increased mobile integration.” Frost & Sullivan further reported that more than 90 percent of large and 75 percent of small/mid-sized companies would describe their communications infrastructure as multi-vendor as opposed to end-to-end single vendor. According to the survey, this trend will continue over the next 24 months with the majority of businesses shifting to more tightly integrated multi-vendor environments. “We need the freedom to let people work in ways that are most effective for them, and to stay in touch with customers no matter what we’re doing or where we are,” said Amit Mantri, director of network operations for Intrasphere Technologies, a life sciences consulting firm. “This is what Mitel brings to the table. We’re very excited about our future with Mitel. With all of the benefits we get, the possibilities for the future seem endless.” (1) Mitel survey conducted during the Mitel Freedom webcast on November 15, 2010. (2) Enterprise Communications in 2011: Buyers Reveal their Top Priorities, Frost & Sullivan, December 2010. About Mitel Mitel (NASDAQ:MITL) is a global provider of business communications and collaboration software and services. Mitel's Freedom architecture provides the flexibility and simplicity organizations need to support today's dynamic work environment. Through a single cloud-ready software stream, Mitel delivers a powerful suite of advanced communications and collaboration capabilities that provides freedom from walled garden architectures and enables organizations to implement best-of-breed solutions on any network; extends the "in-office" experience anywhere, on any device; and offers choice of commercial options to fit business needs. For more information visit: http://www.mitel.com - 30 - Mitel and the Mitel logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. Media Contact: Sebastian Rice, +61 2 9571 1330, seb@silverspan.com MITL-C Mitel Appoints Richard McBee Chief Executive Officer 2011-01-14T03:11:06Z mitel-appoints-richard-mcbee-chief-executive-officer Mitel (Nasdaq:MITL), a leading provider of unified communications software solutions, today announced its board of directors has appointed Richard McBee chief executive officer of the company effective January 17, 2011. Mr. McBee is also expected to be appointed to Mitel's board of directors at the next board meeting. A photo of Richard McBee is available at http://www.globenewswire.com/newsroom/prs/?pkgid=8598 Mr. McBee, with more than 20 years experience in telecommunications, most recently served as President of the Communications & Enterprise Group of Danaher Corporation. In this role, he was responsible for annual sales in excess of $700 million derived from carrier, enterprise, and SMB markets via both direct sales and channel partners. Mr. McBee joined Danaher in 2007 as President, Tektronix Communications, following the acquisition by Danaher of Tektronix. During his 15 years with Tektronix, he held a variety of positions including Sr. Vice President and General Manager, Communications Business Unit; Sr. Vice President of Worldwide Sales, Service and Marketing; and Vice President of Marketing & Strategic Initiatives. Mr. McBee holds an M.B.A. from Chapman School of Business and Economics and graduated from the United States Air Force Academy with a Bachelor of Science in 1986. "Rich brings with him exceptional operational leadership and a proven ability to drive growth and increase market share," said Terence H. Matthews, chairman of Mitel's board of directors. "We are excited to have Rich lead our talented management team and position the company for long-term sustainable growth." "I am thrilled to join a world-class organization that has a proven track record of driving technological innovation," said Mr. McBee. "It is an honor to lead Mitel as it enters its next phase of growth backed by a comprehensive suite of IP-based solutions and a strong network of global partners." Richard McBee succeeds current Mitel CEO, Don Smith, who on September 2, 2010 announced that he would step down from the position. About Mitel Mitel Networks (NASDAQ: MITL) is a global provider of business communications solutions and services, consisting of unified communications and collaboration software applications, IP telephony platforms, mobility applications and managed and network services. Mitel enables businesses of all sizes to move beyond basic fixed telephony tools toward integrated multi-media collaboration solutions, accessible from anywhere, helping to improve performance, gain competitive advantage, and reduce costs. Mitel's global headquarters are in Ottawa, Canada, US headquarters are in Chandler, Arizona and EMEA headquarters are in Caldicot, UK, with offices, partners, and resellers worldwide. For more information visit: http://www.mitel.com - 30 - Mitel and the Mitel logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. Mitel Partners Trumpet Growth at Asia Pacific Partner Conference 2010-12-10T03:07:10Z mitel-partners-trumpet-growth-at-asia-pacific-partner-conference Mitel (NASDAQ: MITL), a leading provider of unified communications software solutions, has presented awards to Australian systems integrators TTGroup and AVC. Anne Wrencher, operations manager for Mitel Australia and New Zealand commented, “Once a year we bring our channel partners together from across Asia, to learn about upcoming technologies, and share our successes in the market. This year 110 partner delegates attended our MPower conference in Phuket, travelling from Australia, New Zealand, China, India, Malyasia, Singapore, Indonesia, Japan, and Vietnam.” The award for Top Channel Performer for Australia and New Zealand went to Brisbane based TTGroup, who achieved the largest annual revenue growth across Australia and New Zealand. Wollongong based AVC was awarded the Prize for Innovation, for a project at IMB Building Society, which incorporated sophisticated virtualisation technologies into a unified communications deployment. TTGroup Communications specialises in delivering innovative business communications technology solutions to government agencies, and businesses of all sizes. Founded in 1992, the Brisbane based integrator is Mitel premierPARTNER accredited, employs more than 60 people, and is one of Queensland’s largest private communications companies. Bob Bishop, CEO for TTGroup commented, “We started business in 1992 with a simple focus – to support our clients with communications solutions that improve their productivity and competitiveness. TTGroup has partnered closely with Mitel for many years, and the flexibility of their broad portfolio of sophisticated unified communications solutions has been a major part of our recent success. We believe that Mitel’s latest mobility and virtualisation technologies will help us to offer innovative new services and solutions, and win new clients.” AVC is a systems integrator that offers IT support services and network infrastructure solutions. Based in Wollongong, AVC is Mitel selectPARTNER accredited, and offers a range of IT related services tailored to solve the business needs of organisations with fewer than 500 employees. Pasquale Pierro, sales and marketing director for AVC commented, “Mitel’s solutions allow businesses to quickly innovate, by more effectively integrating business processes with the underlying telecommunications platform. By partnering with Mitel, we are able to offer our clients solutions that protect their investments in existing communications equipment, while allowing enhanced business continuity and disaster recovery.” To handle recent growth in partner numbers and increasing business opportunities for unified communications solutions across Asia Pacific, Mitel further expanded their region wide partner training and certification program in 2010. In 2010, Mitel partners in the region have certified more than 200 engineers. Classroom-based technical and sales training have been regularly held in Australia, New Zealand, Singapore, the Maldives, and Fiji. An intern program was also successfully trialed, with fully trained and certified interns completing the program in Australia, and successfully placed in jobs. Anne Wrencher continued, “Many of our partners across Asia Pacific have been experiencing strong business growth. By providing our partners with easy access to comprehensive training, it has made it easier for them to win business opportunities.” Mitel’s PARTNERprogram consists of three levels - authorizedPARTNER, selectPARTNER, and premierPARTNER, with each level differentiated by emphasis on service delivery capabilities and training for sales and technical staff. selectPARTNER and premierPARTNER status must employ an agreed number of Mitel certified technical staff, as well as offer different levels of technical support. premierPARTNERs are required to have a 24 x 7 technical support help desk and an in-house demonstration centre. A full range of self-paced online training courses are offered in addition to classroom-based training courses. Program certification is recorded on an individual basis, and follows the career of individuals. About Mitel Mitel Networks (NASDAQ: MITL) is a global provider of business communications solutions and services, consisting of unified communications and collaboration software applications, IP telephony platforms, mobility applications and managed and network services. Mitel enables businesses of all sizes to move beyond basic fixed telephony tools toward integrated multi-media collaboration solutions, accessible from anywhere, helping to improve performance, gain competitive advantage, and reduce costs. Mitel's global headquarters are in Ottawa, Canada, US headquarters are in Chandler, Arizona and EMEA headquarters are in Caldicot, UK, with offices, partners, and resellers worldwide. For more information visit: http://www.mitel.com - 30 - Mitel and the Mitel logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. MITL-C Mitel and Telstra to Deliver Virtualised Communications Solutions to Australian Businesses 2010-10-26T06:41:25Z mitel-and-telstra-to-deliver-virtualised-communications-solutions-to-australian-businesses Mitel (NASDAQ: MITL), a leading provider of unified communications software solutions, today announced that Telstra, a leading Australian telecommunications and information services company, has expanded its portfolio of Mitel products to include Mitel Virtual Solutions. These solutions allow businesses to leverage their investment in virtualisation to help reduce maintenance costs, reduce power consumption, and decrease provisioning, installation, and application management overhead. IMB Building Society has selected Mitel and Telstra to leverage its investment in VMware by deploying Virtual Mitel Communications Director (Virtual MCD) and Virtual Mitel Applications Suite (Virtual MAS). “We have made a significant investment in VMware and the more applications we can run on this infrastructure, the better the result for our business,” said Alby Salido, IT infrastructure services manager, IMB. “Mitel Virtual Solutions help us take our infrastructure strategy to the next level and with support of VMware data center management tools, allow us to increase the resiliency of our business-critical communications solutions. The solution provided by Mitel and Telstra works in conjunction with our existing business continuity plan with the aim to reduce costs, consolidate maintenance, and minimise complexity for all applications in our data center.” Mitel’s Virtual Solutions leverage VMware vSphere™ 4 to enable businesses to consolidate Mitel's voice and unified communications applications alongside non-voice business applications to help improve productivity and efficiencies in management and provide a single business continuity plan. With Mitel Virtual Solutions, Telstra can also offer customers a range of deployment options depending on the needs of the business. Customers can choose to purchase and deploy as an on-site premise solution, in the customer’s data centre, or another outsourced data center. “Mitel Virtual Solutions builds on the existing Mitel product suite we offer our customers to enable them to drive more efficiency and productivity in their organisation,” said Boris Corluka, director unified communications Telstra. “Our customers are constantly looking for ways to consolidate their data centers. With the Mitel Virtual Solutions our customers are able to utilise the latest unified communications applications through a virtualised service that is driving ICT cost savings for their organisations.” Telstra has also certified its SIP trunking connectivity with the full range of Mitel Virtual Solutions. This allows customers to deploy a complete end-to-end software-only communications solution that includes call control, unified communications applications, and public network connectivity and services all from one vendor. “Mitel prides itself in forming strategic relationships with best-of-breed partners to continue to develop solutions that tailor to the changing needs of individual customers,” said Gwilym Funnell, vice-president for Mitel Asia Pacific Region. “Working with Telstra we can continue to offer our customers communications solutions that can run on Mitel platforms, industry standard servers, or in virtualised environments all connected through ISDN or SIP trunking. This gives customers an unprecedented choice of deployment options and the opportunity to retire their legacy PBX in favour of a pure software solution.” About Mitel Mitel Networks (NASDAQ: MITL) is a global provider of business communications solutions and services, consisting of unified communications and collaboration software applications, IP telephony platforms, mobility applications and managed and network services. Mitel enables businesses of all sizes to move beyond basic fixed telephony tools toward integrated multi-media collaboration solutions, accessible from anywhere, helping to improve performance, gain competitive advantage, and reduce costs. Mitel's global headquarters are in Ottawa, Canada, US headquarters are in Chandler, Arizona and EMEA headquarters are in Caldicot, UK, with offices, partners, and resellers worldwide. For more information visit: http://www.mitel.com - 30 - Mitel and the Mitel logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. MITL-C Sheldon College Responds Rapidly with Mitel Solution 2010-08-05T07:24:00Z sheldon-college-responds-rapidly-with-mitel-solution Mitel (Nasdaq: MITL), a trusted provider of unified communications solutions, today announced that Sheldon College has successfully implemented a campus wide Mitel unified communications solution, with a fully integrated critical incident notification and response system. Sheldon College is an independent, non-denominational, co-educational College catering for students from Kindergarten (Pre-Prep) through to Year 12.The College campus includes a Long Day Care facility for children from 15 months of age. The College also boasts a 2000 seat Sport and Entertainment Centre with full catering facilities. Sheldon College employs 210 academic and corporate staff supporting a student population of in excess of 1500 students. Dr Lyn Bishop, Principal and founder of Sheldon College commented, “Our College aims to provide a 21st century, high quality education for students based on traditional values and progressive thinking. Our use of computer based teaching technologies has grown rapidly in recent years, so we decided to modernise our campus network. As part of that upgrade, we implemented a Mitel unified communications solution to help us communicate more effectively, whilst at the same time reducing our ongoing costs.” To support the needs of their 58 acre campus, Sheldon College deployed Mitel Communications Director running on the Mitel 3300 IP Communications Platform (ICP). The entire solution was designed and implemented by TTGroup, a Mitel premierPARTNER based in Brisbane. TTGroup provides ongoing remote management and support for the College data and voice infrastructure. Project planning commenced in July 2009, with installation occurring in March 2010. A high speed Gigabit Ethernet fibre network backbone was installed between buildings, with Mitel handsets and Power over Ethernet deployed throughout the College buildings. A large scale 802.11n wireless LAN was simultaneously deployed, allowing flexible access to the College’s computer systems for both staff and students. In order to further improve the efficiency of communications and reduce ongoing running costs, the Mitel Applications Suite (MAS) has been implemented by the College. Installed onto a single server, the applications in MAS allow the College to easily produce reports, track phone usage, and help identify ways in which call costs might be reduced. In addition, MAS enables teleworking capabilities, and the ability to seamlessly link mobile phones with desk phones, thereby making it easier for teachers and administrators to work when away from their office desks. The solution now allows staff mobile phones to be linked to their desk phones, with calls routed automatically based on the time of day and the staff member’s work schedule. This ensures that staff can be easily contacted when working away from their desk, without the need to give out private mobile phone numbers. Dr Lyn Bishop continued, “We are always looking at ways to become more productive, and maximise the time our staff spend with students. Our Mitel unified communications solution has helped us to improve our handling of parent phone calls, with an automated inquiry system which sensibly directs calls to the most relevant and available person. Some inquiries can now be dealt with fully automatically, with notices such as sporting fixture details read to parents via the computer.” Mitel Unified Communicator Advanced and Mitel UC Advanced Softphone have been deployed to the computers used by administration and teaching staff. Phone calls can now be made by simply clicking on user names in a single organisation wide phone directory. Presence information shown in the directory makes it easy to determine whether a colleague is at their desk, busy, or working from home. The Mitel UC Advanced Softphone allows laptop users to make and receive phone calls directly from their laptops, either via the campus wireless LAN, or by using their home broadband Internet service. The College has used Session Initiation Protocol (SIP) to tightly integrate their Mitel IP based communications solution with a Benbria BlazeCast critical incident notification and response system. The integration allows sophisticated delivery and tracking of critical multicast messages via Mitel handsets, mobile phones, and loudspeaker systems located around the campus. This enables administrators and teachers to rapidly issue emergency notifications using predetermined action plans, while instantly tracking responses from staff across the entire campus. Dr Lyn Bishop commented further, “Every school needs to plan for emergency situations. By integrating our Mitel handsets with the campus emergency response system, we are now able to accurately deliver messages to any point in our campus, whilst tracking responses with confidence. This has helped us to deliver a safer campus environment for students and staff alike.” Gwilym Funnell, Mitel Vice President for Asia Pacific commented, “Schools with large campus environments face challenges keeping in touch with staff. Mitel’s unified communications solutions make it easy for colleagues to tell whether you are at your desk, teaching a class, or out in the playground. Calls can be automatically directed to the most relevant person, while avoiding disturbing staff who are busy in the classroom.” About Sheldon College Sheldon College is an independent, non-denominational, co-educational College based in Brisbane. Founded in 1997 by Dr Lyn Bishop, Sheldon College has become one of the leading academic institutions in the country. The College boasts an outstanding educational program catering for the academic, sporting and cultural dimensions of College life. About Mitel Mitel Networks offers a comprehensive portfolio of IP-based communications solutions, which consists of IP telephony platforms, unified communications and collaboration applications and managed and network services. By integrating voice, video and data communications with business applications, Mitel enables businesses to improve their performance. Mitel is a leader in the market evolution to unified communications and collaboration, enabling customers to move beyond basic fixed telephony and disparate communications tools toward integrated multi-media communications and collaboration between users, wherever they may be located. Mitel’s U.S. headquarters are in Phoenix, Arizona. Global headquarters are in Ottawa, Canada, with offices, partners, and resellers worldwide. - 30 - Mitel and logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. Forward-Looking Statements Some of the statements in this press release are forward-looking statements within the meaning of applicable U.S. and Canadian securities laws that reflect Mitel's current views with respect to future events and its financial results, performance, financial position or achievements. Statements that include the words "may," "will," "should," "could," "estimate," "continue," "expect," "intend," "plan," "predict," "potential," "believe," "project," "anticipate" and similar statements of a forward-looking nature, or the negatives of those statements, identify forward-looking statements. In particular, this press release may contain forward looking statements pertaining to, among other matters: general global economic conditions; Mitel's business strategy; Mitel's plans and objectives for future operations; Mitel's industry; Mitel's future economic performance, profitability and financial condition; the costs of operating as a public company; and Mitel's research and development expenditures. These forward-looking statements reflect Mitel's current views with respect to future events and are based on assumptions and subject to risks and uncertainties. In making these statements we have made assumptions regarding, among other things: no unforeseen changes occurring in the competitive landscape that would affect our industry; a stable or recovering economic environment; no significant event occurring outside the ordinary course of our business; and stable foreign exchange and interest rates. In making these statements we have made assumptions regarding, among other things: no unforeseen changes occurring in the competitive landscape that would affect our industry; a stable or recovering economic environment; no significant event occurring outside the ordinary course of our business; and stable foreign exchange and interest rates. Actual events or Mitel's results, performance, financial position or achievements could differ materially from those contemplated, expressed or implied by such forward-looking statements as a result of various risks and uncertainties, including the risks factors described under the heading "Risk Factors" in Mitel's prospectus, dated April 21, 2010, which has been filed with the U.S. Securities and Exchange Commission and Canadian securities authorities. Except as required by law, Mitel is under no obligation to update any forward-looking statement, whether as a result of new information, future events or otherwise. Mitel and Telstra Expand Partnership to Deliver Mitel Portfolio to Customers 2010-07-20T00:25:00Z mitel-and-telstra-expand-partnership-to-deliver-mitel-portfolio-to-customers Mitel (NASDAQ: MITL), a leading provider of unified communications software solutions, today announced it has signed a direct partnership agreement with Telstra Australia's leading telecommunications and information services company. Mitel will expand its longstanding relationship with Telstra and provide its customers with access to Mitel’s portfolio of scalable unified communications solutions, including its line of software, applications and hardware offerings. As Mitel’s first Premiere Solution Provider in Australia, Telstra is now able to bundle Mitel offerings to customers via both direct and indirect channel options. With more than 23,000 customers in the region already, Mitel is geared to expand its already established reach into the Australian and New Zealand markets with its full line of offerings. Since the partnership was first established in 2006, Mitel and Telstra have previously offered Mitel’s voice solutions, which include the Mitel 3300 IP Communications Platform (ICP), a highly scalable and easy to use voice communications IP-PBX platform, and its complementary suite of applications. With this new partnership capability Mitel and Telstra are now poised to offer businesses expanded capabilities for their communication needs. “With market and customer demand for voice and data solutions growing, there has been further demand that we offer Mitel’s portfolio to new and existing customers,” Carol White, Director Unified Communications, Telstra, said. “By expanding an already established partnership with Mitel, we are able to bring our customers the tools needed to successfully run their businesses with the technology required to be competitive, efficient and cost effective.” Together, Mitel and Telstra are now able to offer a suite of complementary products to businesses looking to unify communications across multiple platforms and locations. “With this enhanced partnership with Telstra, we’re able to bring Mitel’s portfolio to a market in which we’ve traditionally been very successful,” said Gwilym Funnell, Vice President and Managing Director Asia Pacific Region, Mitel. “With a longtime partner with strong customer traction in the region, Mitel is in place to meet the demand for scalable and flexible communication solutions quickly and efficiently with best-of-breed offerings alongside Telstra.” For more information on Mitel’s full portfolio, please visit: http://www.mitel.com. About Telstra Corporation Limited Telstra is Australia's leading telecommunications and information services company, with one of the best known brands in the country. Telstra offers a full range of services and compete in all telecommunications markets throughout Australia, providing more than 8.8 million Australian fixed line and 10.3 million mobile services, including 7.2 million 3G services. About Mitel Mitel Networks (NASDAQ:MITL) is a global provider of business communications solutions and services, consisting of unified communications and collaboration software applications, IP telephony platforms, mobility applications and managed and network services. Mitel enables businesses of all sizes to move beyond basic fixed telephony tools toward integrated multi-media collaboration solutions, accessible from anywhere, helping to improve performance, gain competitive advantage, and reduce costs. Mitel's global headquarters are in Ottawa, Canada, US headquarters are in Chandler, Arizona and EMEA headquarters are in Caldicot, UK, with offices, partners, and resellers worldwide. - 30 - Mitel and logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. MITL-C Mitel appoints Brightstar as a distributor for Australian market 2010-06-04T04:16:00Z mitel-appoints-brightstar-as-a-distributor-for-australian-market Mitel (Nasdaq: MITL), a trusted provider of unified communications software solutions has appointed Brightstar Corp. as a distributor for the Australian market. Brightstar provides value-added distribution services and solutions for the converging wireless and IT industries across six continents. Gwilym Funnell, Mitel vice president for Asia Pacific commented, “A growing trend in Australia is for employees to work remotely from their business office, including from home or while travelling. Mitel has developed a deep portfolio of mobility and unified communications solutions, designed to help improve employee productivity while they are on the move. We have appointed Brightstar as a distributor to help expand our presence in the Australian market, and to make it easier for our channel partners to offer sophisticated mobility solutions to their clients.” The new distribution agreement will allow Brightstar to distribute the complete range of Mitel solutions in the Australian market. Mitel’s partners purchasing via Brightstar will be able to access Mitel’s solution showcases, as well as the ability to perform remote demonstrations of the company’s unified communications and collaboration solutions for customers. Arturo Osorio, president of Brightstar Asia Pacific commented, “We are delighted to work with Mitel and are very excited about their expansion plans in Australia. We look forward to supporting the growth of their channels via our established distribution network.” Mitel’s PARTNERprogram consists of three levels - authorizedPARTNER, selectPARTNER, and premierPARTNER, with each level differentiated by emphasis on service delivery capabilities and training for sales and technical staff. selectPARTNER and premierPARTNER status must employ an agreed number of Mitel certified technical staff, as well as offer different levels of technical support. premierPARTNERs are required to have a 24 x 7 technical support help desk and an in-house demonstration centre. A full range of self-paced online training courses are offered in addition to classroom-based training courses. Program certification is recorded on an individual basis, and follows the career of individuals. About Brightstar Brightstar Corp. is a multi-billion dollar global leader in Value-Added Distribution and Services & Solutions for the converging wireless and IT industries. With sales and distribution facilities on six continents, Brightstar offers leading wireless and IT manufacturers the largest global reach, enabling the right product to be in the right place, at the right time. Brightstar’s supply chain solutions are used by the world’s top network operators and retailers to improve financial results, increase EBITDA and turn their supply chains into a competitive advantage. For more information on Brightstar, please visit www.brightstarcorp.com. About Mitel Mitel Networks offers a comprehensive portfolio of IP-based communications solutions, which consists of IP telephony platforms, unified communications and collaboration applications and managed and network services. By integrating voice, video and data communications with business applications, Mitel enables businesses to improve their performance. Mitel is a leader in the market evolution to unified communications and collaboration, enabling customers to move beyond basic fixed telephony and disparate communications tools toward integrated multi-media communications and collaboration between users, wherever they may be located. Mitel’s U.S. headquarters are in Phoenix, Arizona. Global headquarters are in Ottawa, Canada, with offices, partners, and resellers worldwide. - 30 - Mitel and the Mitel logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. MITL-C Southern Rural Water Locks in IT Budget Savings with Mitel 2010-05-12T08:55:00Z southern-rural-water-locks-in-it-budget-savings-with-mitel Mitel (Nasdaq: MITL), a trusted provider of unified communications solutions today announced that Southern Rural Water, a water utility based in regional Victoria, has successfully reduced their ongoing IT costs while improving IT service delivery to 18 offices across Victoria, using a Mitel unified communications solution. Installed in December 2007, the solution has completely paid for itself through the cost savings achieved during the first two years of operation. Fully owned by the state government of Victoria, Southern Rural Water employs approximately 140 people, and is responsible for water delivery, managing major dams, operating irrigation districts, and licencing groundwater and river water use across a large region of Victoria. The organisation has major offices in Maffra, Werribee, Ringwood, and Warrnambool, with 14 small office sites spread across a large geographical region. Amit Khairajani, ICT manager for Southern Rural Water commented, “Our organisation is spread across an enormous geographic region in rural Victoria. We have a number of small offices in remote rural locations, which pose many challenges when delivering IT services. We used to rely on two old fashioned PABX systems for our largest offices, and used expensive ISDN links for our branches. Our call costs between offices were very high, so we decided to migrate to a Mitel unified communications solution, replacing everything with a more cost effective IP-based system.” Southern Rural Water deployed Mitel Communications Director software running on Mitel 3300 IP Communications Platforms (ICPs) at each of their four major offices. The unified communications solution has been implemented as a single seamless system, with automated least cost call routing used to minimise long distance call charges. The Mitel Teleworker Solution has been implemented to make it possible to improve phone services for small offices. In the past, small offices relied on basic analog phone services or mobile phones. With the Teleworker Solution, whenever a small office needs a new phone extension, a preconfigured Mitel IP handset, equipped with all the same features as the corporate office, is simply shipped to the site. To improve customer service delivery and the handling of incoming calls, Mitel Contact Center Solutions Business Edition and Mitel Intelligent Queue have both been implemented. The solution allows Southern Rural Water to accurately route incoming customer enquiries to the correct person, while easily managing customer waiting times. Additionally, the solution allows reports to be generated showing call performance, abandoned calls, and waiting times, allowing the organisation to effectively measure their customer service delivery. After hours emergency inquiries are now able to be automatically directed to specific employees, reducing response times in emergency situations. The entire solution was designed and implemented by Sage Technology, a Mitel authorizedPARTNER based in Morwell, Victoria. Sage Technology provides ongoing remote management and support for the entire data and voice infrastructure. Amit Khairajani continued, “It is important to choose a trusted partner who can deliver the right outcomes for your business. Sage Technology have done a fantastic job for us. The old system we replaced used to be painful to administer, and made it difficult to deliver phone services. Our Mitel solution has helped us to deliver consistent IT services to even our smallest offices, and has already completely paid for itself through cost savings. Mitel has really helped us deliver the best service to the organisation - without blowing a hole in our budget.” Gwilym Funnell, Mitel vice president for Asia Pacific commented, “Delivering services to small branch offices can be expensive and challenging. Mitel’s unified communications solutions make it possible to reduce costs and cost effectively deliver seamless communications services across the entire organisation, while improving employee teamwork.” About Southern Rural Water Southern Rural Water is an Australian water utility company which is fully owned by the state government of Victoria. Southern Rural Water employs approximately 170 people, and is responsible for water delivery, managing major dams, operating irrigation districts, and licencing groundwater and river water use across the southern half of Victoria. About Mitel Mitel Networks offers a comprehensive portfolio of IP-based communications solutions, which consists of IP telephony platforms, unified communications and collaboration applications and managed and network services. By integrating voice, video and data communications with business applications, Mitel enables businesses to improve their performance. Mitel is a leader in the market evolution to unified communications and collaboration, enabling customers to move beyond basic fixed telephony and disparate communications tools toward integrated multi-media communications and collaboration between users, wherever they may be located. Mitel’s U.S. headquarters are in Phoenix, Arizona. Global headquarters are in Ottawa, Canada, with offices, partners, and resellers worldwide. - 30 - Mitel and logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. Forward-Looking Statements Some of the statements in this press release are forward-looking statements within the meaning of applicable U.S. and Canadian securities laws that reflect Mitel's current views with respect to future events and its financial results, performance, financial position or achievements. Statements that include the words "may," "will," "should," "could," "estimate," "continue," "expect," "intend," "plan," "predict," "potential," "believe," "project," "anticipate" and similar statements of a forward-looking nature, or the negatives of those statements, identify forward-looking statements. In particular, this press release may contain forward looking statements pertaining to, among other matters: general global economic conditions; Mitel's business strategy; Mitel's plans and objectives for future operations; Mitel's industry; Mitel's future economic performance, profitability and financial condition; the costs of operating as a public company; and Mitel's research and development expenditures. These forward-looking statements reflect Mitel's current views with respect to future events and are based on assumptions and subject to risks and uncertainties. In making these statements we have made assumptions regarding, among other things: no unforeseen changes occurring in the competitive landscape that would affect our industry; a stable or recovering economic environment; no significant event occurring outside the ordinary course of our business; and stable foreign exchange and interest rates. In making these statements we have made assumptions regarding, among other things: no unforeseen changes occurring in the competitive landscape that would affect our industry; a stable or recovering economic environment; no significant event occurring outside the ordinary course of our business; and stable foreign exchange and interest rates. Actual events or Mitel's results, performance, financial position or achievements could differ materially from those contemplated, expressed or implied by such forward-looking statements as a result of various risks and uncertainties, including the risks factors described under the heading "Risk Factors" in Mitel's prospectus, dated April 21, 2010, which has been filed with the U.S. Securities and Exchange Commission and Canadian securities authorities. Except as required by law, Mitel is under no obligation to update any forward-looking statemen Mitel Joins BlackBerry® Alliance Program and Announces Mitel Mobility for BlackBerry Mobile Voice System 5 2010-04-30T04:14:00Z mitel-joins-blackberry-alliance-program-and-announces-mitel-mobility-for-blackberry-mobile-voice-system-5 Mitel (Nasdaq: MITL), a trusted provider of unified communications software solutions, has announced that it has joined the BlackBerry Alliance Program as an Elite Member and announced plans to add BlackBerry Mobile Voice System 5 (BlackBerry MVS 5) to its feature-rich unified communications solutions. The combined solution will enable fixed and mobile voice communications, and help to increase corporate efficiencies and promote employee responsiveness and productivity while reaping mobility benefits. The newly announced Mitel Mobility for BlackBerry MVS 5 enables voice over Wi-Fi, and is part of Mitel’s plan to extend access to Mitel’s business communications applications on BlackBerry smartphones. The solution will combine the advanced telephony features of Mitel Communications Director (MCD) with the mobility features of BlackBerry MVS 5 across corporate networks. Additionally, Mitel’s Dynamic Extension solution allows for the seamless call hand off between devices meaning employees can answer a customer call at their desk, continue it on their BlackBerry smartphone, and complete the call on a home phone line. ”Mobilising voice systems is a priority for enterprises as they continue to look for new ways to empower their workforce,” said Jeff McDowell, senior vice president enterprise marketing and alliances, Research In Motion. “We're pleased to be working with Mitel through their membership in the BlackBerry Alliance program as they evolve their solution for BlackBerry smartphones to offer even greater benefits to organisations.” “As companies look to extend their enterprise mobility to users, voice and voice feature integration is a natural progression and another area that can provide sizable cost-savings. Vendor solutions like Mitel Mobility Solutions with the BlackBerry Mobile Voice System allow organisations to extend their in-office capabilities anywhere, anytime and from mobile devices. This will be crucial to increasing productivity and responding to customers in every business,” said Mike Sapien, Ovum, global research & advisory firm. Mitel currently offers feature-rich unified communications applications for BlackBerry smartphones, providing the same user experience as on a Mitel desk phone, including the ability to: • Access unified communications and collaboration information, including corporate contacts and voicemails, using Mitel Unified Communicator (UC) Advanced Mobile Portal. • Automatically update Mitel’s Dynamic Status using Mitel UC Advanced Dynamic Location, a recently announced BlackBerry smartphone application which uses GPS and other location-based services from the BlackBerry smartphone. These Mitel solutions not only simplify the user’s call experience, they enable IT managers to consolidate and simplify datacenter management. Mitel’s voice virtualisation strategy allows multiple business applications to be combined into a single virtual environment, eliminating the gap between IT and voice support. “We continuously hear from customers about the importance of mobility in their companies. BlackBerry smartphones continue to lead in messaging. With Mitel’s pedigree in voice applications, we are offering our customers best-of-breed solutions to suit their business communications and mobility needs,” said Paul Butcher, president and COO at Mitel. “Mitel is in a unique position to deliver integrated software-based solutions in a flexible manner to new and existing customers.” About Mitel Mitel Networks offers a comprehensive portfolio of IP-based communications solutions, which consists of IP telephony platforms, unified communications and collaboration applications and managed and network services. By integrating voice, video and data communications with business applications, Mitel enables businesses to improve their performance. Mitel is a leader in the market evolution to unified communications and collaboration, enabling customers to move beyond basic fixed telephony and disparate communications tools toward integrated multi-media communications and collaboration between users, wherever they may be located. Mitel’s U.S. headquarters are in Phoenix, Arizona. Global headquarters are in Ottawa, Canada, with offices, partners, and resellers worldwide. MITL-C - 30 - Mitel and logo are registered trademarks of Mitel Networks Corporation. All other trademarks are the property of their respective owners. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM assumes no obligations or liability and makes no representation, warranty, endorsement or guarantee in relation to any aspect of any third party products or services. 3D Networks Brings Mitel Aboard 2010-02-10T06:00:00Z 3d-networks-brings-mitel-aboard 3D Networks, Australia’s leading integrator of customised and integrated business communications solutions, today announced that it has received the Mitel authorizedPARTNER designation. As a result, 3D Networks will be able to offer local businesses Mitel unified communications software solutions that are simple, secure and cost effective. “We are fortunate to have an incredible install-base here in Australia. After recently assessing their specific networking needs for the new decade, it became clear a close relationship with Mitel was pivotal for meeting and exceeding their needs,” said Rod Taylor, 3D Networks’ chief executive officer. “Mitel is a global leader with an outstanding reputation. They deliver highly reliable and affordable products which enhance our portfolio and broaden our technical capabilities.” Meeting the Demand: One Standard from a One-Stop-Shop, Asia-Wide Previously, when Asia-based businesses with offices all around the world deployed communications systems, each regional office made its own decision about what core technology it wanted. Today, these companies, particularly those with regional or satellite offices overseas, are looking for a corporate network standard to be fulfilled by a trusted single-source provider with an established footprint in the region. “3D Networks have a deep understanding of the unified communications market, a well-established presence across the Asia-Pacific region, and significant technical capabilities on the ground,” said Gwilym Funnell, Mitel vice president, Asia-Pacific. “We look forward to working with 3D Networks in the future, as they help their clients to improve staff productivity and teamwork by using Mitel unified communications and collaboration solutions.” As a Mitel authorizedPARTNER, 3D Networks will benefit from a comprehensive range of support programs that include sales and technical training, pre- and post-sales support and a responsive, 24/7 support team. “We have a highly seasoned engineering workforce who understand the UC market and technology at a deep level,” said Michael Grossfeldt, 3D Networks’ national operations manager. “Mitel technology nicely rounds out our current portfolio and is purpose-fit for market segments we’re entering. Our engineers will leverage our existing regional Mitel accreditation to offer Australian customers a solution which caters to their specific needs at an affordable price without compromising quality.” About Mitel Mitel delivers flexibility and simplicity in smart unified communications solutions and applications for organizations of all sizes. Mitel is reinventing how successful organizations gain competitive advantage by easily collaborating and communicating over distance and time with customers, colleagues and partners. Mitel’s (http://www.mitel.com) Global headquarters are located in Ottawa, Canada, with 100 direct offices and 1,500 partners and resellers worldwide. About 3D Networks 3D Networks Australia is a multi-vendor, agnostic communications specialist. We offer customised and integrated business communications solutions Asia wide. Our expertise in both telephony and data networks allows us to offer our clients a single point of contact for all integration projects, from analysis and design to implementation and support of the network infrastructure throughout the Asia-Pacific region. 3D Networks is a subsidiary of the Singapore-based Planet One Pte Ltd. Planet One subsidiaries include 3D Networks, Planet PSG, Net ProActive Services and FCS Computer Systems. Planet One combines the expertise, strong partnerships and broad reach of its subsidiaries to offer multi-skilled, business critical technology solutions. Planet One enjoys the support of more than 700 IT professionals across 35 locations serving key markets in Asia Pacific, Middle East, Europe, United Kingdom and the United States. -end-