The PRWIRE Press Releases https:// 2006-05-04T21:26:00Z MERCURY LAUNCHES INDUSTRYS FIRST CHANGE CONTROL MANAGEMENT OFFERING 2006-05-04T21:26:00Z mercury-launches-industrys-first-change-control-management-offering-1 MERCURY LAUNCHES INDUSTRYS FIRST CHANGE CONTROL MANAGEMENT OFFERING  Executes Next Step in Application Change Lifecycle Strategy  Unveils Breakthrough In Helping Change Advisory Boards and IT Decision Makers Mitigate IT Business Risk  Enables ITIL-Compliant Change Management Across the Application Lifecycle  End-To-End Change Management To Be Showcased To Thousands of IT Executives in Global Seminar Series Mercury Interactive Corporation (OTC: MERQ), the global leader in business technology optimization (BTO)* software, announced Mercury Change Control Management, the industrys first change control management offering for change advisory boards (CABs) and IT decision makers. This breakthrough new product is the first to help customers automate the change management process and mitigate the risk of application and infrastructure changes from negatively impacting business outcomes. Using Mercury Change Control Management, customers can see one view of all changes, identify change collisions, and prioritise, schedule, and manage changes based on business impact. The increasing rate of change and application complexity is making it virtually impossible for CABs and IT decision makers to control change impact with their current manual processes and existing systems, said David De Laine, Managing Director of Mercury in Australia. Mercury is executing the next step in our application change lifecycle strategy with the launch of Mercury Change Control Management. Mercury is the first to address customer demand for an automated change control offering that helps mitigate the risk of IT changes from negatively impacting business outcomes. Many enterprise organisations establish CABs made up of decision makers from IT operations, application teams, and business analysts to manage change requests. CABs meet often to discuss major change requests including application enhancements, patches, and hardware, infrastructure and network modifications. CABs are responsible for reviewing the change requests, evaluating their risks, identifying colliding changes, accepting or declining changes, and prioritising and scheduling the deployment of accepted changes. Decisions made by CABs are subjective and often based on gut-feel and past experience. This approach can result in change collisions through deployment and into the production environment. These collisions and change related problems can often lead to production outages, application downtime, service disruptions, and in some cases publicly reported business failures. Mercury Change Control Management is a unique business application built for the needs of change managers, application groups, CAB members and operations teams. This breakthrough new product:  Aggregates requests for change from disparate service desk products into a unified ITIL-compliant view so all changes can be reviewed, prioritised and scheduled in a common model;  Automatically identifies the impact of changes at the infrastructure, service and application levels;  Generates business impact analysis of every change request based on pre-defined business risk;  Identifies potential change collisions between multiple requests and automatically notifies key stakeholders of collisions; and  Provides advanced change calendaring capabilities that displays a visual forward schedule of change detailing the impact and release time of each change. More than 80% of business-critical service disruptions can be attributed to poor change control processes including flawed change impact assessment, said Stephen Elliot, research manager at IDC. Enterprises can no longer gamble with change management and are looking for new approaches to manage change. This has created strong demand for new automated processes for managing the entire change lifecycle from request to test, through deployment and monitoring changes in production. Mercury Change Control Management is built on Mercurys Configuration Management Database (CMDB) and leverages capabilities through integrations between Mercury Application Mapping and Mercury IT Governance Center. Mercury Change Control Management is available today, and is offered as strategic part of the Mercury Application Change Lifecycle solution. Mercury Application Change Lifecycle Mercury Application Change Lifecycle is an integrated set of offerings that helps customers manage application changes across the lifecycle, from demand through production. Mercury Application Change Lifecycle is comprised of offerings and integrations between Mercury IT Governance Center, Mercury Quality Center, and Mercury Business Availability Center. This solution helps customers automate the process of capturing change requests, assessing change impact, testing and deploying changes, and monitoring application changes in production. Customers use Mercury Application Change Lifecycle to manage some of their most business-critical ITIL processes such as change, configuration and release management. Kris Brittain said in a recent Gartner report, IT change management is a formalised process with documented procedures and workflows outlining activities such as documentation, approval, prioritisation, impact analysis, rollback, verification, scheduling, timing and issues of implementation, as well as review of all requests for change (RFC). The goal is to enable controlled changes while preserving the integrity and service quality of the production environment. 1 ABOUT MERCURY Mercury Interactive Corporation (OTC: MERQ), the global leader in business technology optimization (BTO) software, is committed to helping customers optimize the business value of information technology. Founded in 1989, Mercury conducts business worldwide and is one of the largest enterprise software companies today. Mercury provides software and services for IT Governance, Application Delivery, and Application Management. Customers worldwide rely on Mercury offerings to govern the priorities, processes and people of IT and test and manage the quality and performance of business-critical applications. Mercury BTO offerings are complemented by technologies and services from global business partners. For more information, please visit www.mercury.com. *Business Technology Optimization Business technology optimization (BTO) is a rapidly growing category in the IT industry. Companies use the principles and practices of BTO to automate and optimize IT itself. BTO is about ensuring that every dollar invested in IT, every resource allocated, and every application in development or in production is fully aligned towards meeting the goals of the business. In other words, BTO is about making sure IT is delivering the most value possible to the business. Mercury, Mercury Change Control Management, Mercury BTO Enterprise, Mercury IT Governance Center, Mercury Quality Center, Mercury Business Availability Center, and the Mercury logo are trademarks of Mercury Interactive Corporation and may be registered in certain jurisdictions. All other company, brand and product names may be trademarks or registered trademarks of their respective holders. Source: Gartner, Inc. Optimize Change and Configuration Management With People, Processes and Tools by Ronni Colville, Patricia Adams, Kris Brittain, August 3, 2005 NetLeverage Announces MailBoxCop 2004-11-26T01:05:00Z netleverage-announces-mailboxcop Australian networking solutions developer, NetLeverage, has announced the release of MailBoxCop, a complete email management and firewall solution aimed at small to medium enterprises and educational institutions. On a per user basis, MailBoxCop is the most cost-effective solution on the market, leveraging the power and affordability of open source software to deliver a level of email management and security previously beyond the reach of small to medium sized organisations. MailBoxCop is very simple to install, requiring just 5-10 minutes of reconfiguration and very little change to the existing network architecture. It works alongside MS Exchange, MS Outlook, Lotus, Novell and other email systems. Email Management MailBoxCop gives the organisation full control over email management, allowing it to decide the level of access each employee has, who can send or receive what to whom, and which sites to blacklist or whitelist, so it can enforce policies about email usage In addition to content filtering incoming emails and checking against public domain blacklists, MailBoxCop can also apply similar filtering processes to outgoing messages and attachments to ensure all users comply with stated email policies, which helps protect the organisations intellectual property and reputation and, in the case of schools, their duty of care. MailBoxCop also monitors and filters inappropriate content from web browsing, as well as filtering phrases, words, file and media types. Emails can be backed up on a per user basis and the administrator can review detailed web activity reports on each user. Firewall MailBoxCop uses a sophisticated Universal Threat Management (UTM) security gateway with an all-inclusive layered approach to prevent viruses, worms, Trojans and hacker break-ins. NetLeverage overcomes the inherent vulnerabilities in commercial operating systems and mail applications by placing the security gateway close to the network entry point rather than distributing security services throughout the network. This not only simplifies email and network management, but also virtually eliminates the risks associated with worms, viruses and hacker attacks well before they can compromise the underlying operating system, network or individual PCs. NetLeverage founder and CEO, Steve Hasani, said MailBoxCops modular UTM architecture enables new security features to be automatically downloaded immediately (hourly) when new threats are detected. Our use of UTM gives MailBoxCop the ability to automatically update performance and security features simultaneously into every PC on the network, enabling network managers to quickly and easily deploy new security solutions as they need them, without manual intervention. This represents an enormous saving in time and resources as well as the obvious benefits in terms of security. Were very proud of the level of functionality and useability weve been able to deliver for such a low price, he said. According to IDC, demand for UTM appliances will grow rapidly over the next three years, with dedicated appliances accounting for 80 per cent of all security solutions by 2007. What Customers Say Initially developed for St Andrews Cathedral School (SACS) in Sydney and later adopted for Our Lady of Mercy College, MailBoxCop has now been packaged and released for commercial use. St Andrews has been using the product since early 2004, taking advantage of its powerful firewall and anti-Spam capabilities to protect over 1000 staff and students. The schools IT Manager, Ian Scott, said MailBoxCop has almost eliminated what had become a serious Spam problem, saving the school substantial money along the way. Apart from the sheer volume of Spam that was clogging up the network, we needed to protect students from inappropriate material like pornography. MailBoxCop has reduced the level of Spam by well over 90 per cent while providing us with comprehensive defences against viruses, worms and external attacks. Mr Scott said the NetLeverage solution was extremely affordable without compromising on any of the functionality normally associated with much higher priced products. Added to that, MailBoxCop is much easier to operate and maintain than other security solutions, while retaining the flexibility to let us pick and choose the services we need. I definitely recommend it for other organisations looking for a total security and email management solution, he said. Pricing and Availability MailBoxCop is available immediately from NetLeverages resellers and distributors. For a complete list please visit www.netleverage.com.au. MailBoxCop 10 offers 10 user licence for A$1499 ex GST MailBoxCop 25 offers 25 user licence for A$1999 ex GST NetPoint Pro Unlimited offers unlimited licences for MailBoxCop for A$2999 ex GST. About NetLeverage (www.netleverage.com.au) NetLeverage is an innovative Australian company that develops and markets Internet and broadband networking boxes for small and medium organisations. The company was established in 2002 to develop upon the Intellectual Property and long standing international expertise of the founder, Steven Hasani. NetLeverages products are all Internet Appliance Servers and are typically delivering a new industry standard of incredibly low price (up to 90% discount), and extra high performance. The companys revolutionary new product positioning is largely due to the unique underlying EPA and ERA architecture. NetLeverage products are only sold through approved resellers and distributors. For further information please contact: Steve Hasani NetLeverage 02 9209 4446 Shuna Boyd BoydPR 02 9418 8100