The PRWIRE Press Releases https:// 2009-06-09T14:00:00Z Nortel Introduces Industry-Leading Lifetime Warranty for Data Portfolio 2009-06-09T14:00:00Z nortel-introduces-industry-leading-lifetime-warranty-for-data-portfolio Nortel Unveils Next-Gen Core Enterprise Network Solution 2009-05-19T14:00:00Z nortel-unveils-next-gen-core-enterprise-network-solution Nortel* [TSX: NT | OTC: NRTLQ] today introduced the Virtual Services Platform (VSP) 9000 the next-generation enterprise solution for mission-critical core networks and data centers. The new platform helps companies realize the benefits of emerging virtualization technologies that require unparalleled reliability and flexibility, while providing over twice the performance compared to the primary competition.** The VSP 9000 enables simplified network virtualization, positions companies to reduce capital and operating expenses, and provides a more energy efficient network solution that can deliver further savings from lower power usage. It is also designed to be future-proof by providing an architecture designed for technical longevity well beyond the typical lifespan of current solutions. VSP 9000 also delivers carrier-grade reliability to ensure uninterrupted business services based on its ability to repair communication paths in milliseconds, a fraction of the time it takes for competitive solutions to recover. This represents unprecedented fail-over capabilities that are an improvement over Nortel’s existing lead that are third-party proven to provide at least seven times the resiliency*** over competitive solutions. Aftenposten is the largest newspaper in Norway and its IT department also provides network operations for nearly 30 other companies of all sizes, including five of the top fifteen internet sites in Norway, and the largest internet classifieds site in the Nordics. “Cost, as measured in total cost of ownership, is a critical driver. As a large company with international operations, our customers depend on us and any network downtime is completely unacceptable. Our assessment of Nortel’s VSP 9000 shows it provides flexibility, simplicity of operation, security and incredible performance,” said Tor Fleime, Manager Aftenposten IT. ”The solution promises enhanced scalability and carrier grade reliability to meet our increasing needs and future expectations.” “Business continuity, network flexibility and cost reduction are the top factors that enterprises identify as their most prevalent concerns today,” said Joel Hackney, president, Enterprise Solutions, Nortel. “Businesses are taxed with the increased network capacity requirements of today and more importantly, anticipating tomorrow’s demands especially as they embrace unified communications. Given the current state of diminished IT resources and skyrocketing network demands, the new VSP 9000 can give businesses a competitive advantage from a networking standpoint.” Concord Hospital is a regional medical center that provides comprehensive acute-care services and healthcare programs to patients throughout New Hampshire. “As a medical care facility, I cannot stress the importance of communications. We trust Nortel to deliver on that,” said Mark Starry, enterprise architect, Infrastructure and Security Information Technology Services, Capital Region HealthCare/Concord Hospital. “With close to 10,000 network devices, our core network is based on Nortel 10 Gigabit Ethernet technology and our Nortel wireless network supports over 400 access points to serve our mobile staff. Nortel's VSP 9000 promises enhanced scalability and carrier grade resiliency that will simplify our multi-tier network. We look forward to migrating to the next-generation core network platform.” Nortel has partnered with VMware to provide network infrastructure that maximizes the performance, availability and resilience of their industry-leading server virtualization solution. “We are glad to see Nortel working to complement the industry-leading VMware platform with a solution like VSP 9000, which is aimed at improving uptime, availability and mobility of applications running on VMware vSphere™ 4, the first operating system for building the internal cloud,” said Shekar Ayyar, vice president, infrastructure alliances, VMware. “Nortel’s solution can help customers accelerate their virtualization adoption as they move toward cloud computing to achieve greater efficiency, control and choice in their datacenters.” The VSP 9000 is designed to deliver a future-proof, ultra-reliable network that provides agile, virtual network services. The VSP 9000 supports up to 720 10GE port density per rack, supporting up to 720 10Gbps Ethernet ports per rack and up to 27Tbps switching capacity in a single chassis, or over 100Tbps in a quad Switch Cluster.**** Nortel will be demonstrating the new VSP 9000 at the Interop 2009 Trade Show in Las Vegas, May 18-21. The VSP 9000 is currently a finalist for Interop’s Best in Show award. About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Nortel Expands Network Energy Efficiency Leadership 2009-05-19T14:00:00Z nortel-expands-network-energy-efficiency-leadership Nortel* [TSX: NT | OTC: NRTLQ] continues to lead the industry in energy efficiency innovation, and is introducing new capabilities that save customers power, lower capital and operational costs and help reduce their carbon footprint. New technologies take power savings to the next level enabling businesses to better determine their energy consumption and deploy the most energy-efficient solutions available. “We found Nortel’s Ethernet Routing Switch series to provide the best performance, features and energy efficiency combined with simple, yet feature-rich device management at a market-leading price point. We continue to capitalize on the energy efficiencies provided by Nortel, and plan to replace the remainder of our institution's aging, energy-hungry switches by July of this year,” said John Arechavala, director, IT Infrastructure Services, Carroll University. Nortel’s new solution for further reducing energy consumption in its data products is the Nortel Energy Saver (NES), a new feature which throttles down the switching capacity during times of limited or no activity saving up to 39 per cent of the typical energy requirements during peak hours. This conserves power in addition to Nortel’s established metrics, third-party proven to deliver up to 40 per cent energy savings. NES technology provides full network functionality and can automatically adjust based upon network activity. “Nortel has led the network energy efficiency movement for on-peak power usage over the last year we now intend to lead the industry in minimizing off-peak energy consumption,” said Joel Hackney, president, Enterprise Solutions, Nortel. “We are announcing the ability to reduce energy requirements significantly regardless of network traffic patterns. Interesting techniques to reduce consumption have been introduced in the industry, but most are proving to be unviable for most enterprises. Competing approaches effectively turn the network off during non-peak hours, which interferes with network availability and renders IP telephony unreliable.” Nortel continues its energy-efficiency leadership with another new feature on the Enterprise Policy Manager tool that allows enterprises to measure power consumption not only for their switches, but also for network devices as well. This new capability allows customers to plot their energy consumption and determine the most effective means to scale back devices without losing any network performance or functionality. This allows planners to chart ‘what-if’ scenarios to compare energy-related factors to yield the most comprehensive data available to date for energy consumption, costs and projected savings. Notes Jim Sinopoli, president of Smart-Buildings, an energy-efficient building strategy advisor: “Lighting consumes a significant amount of a building’s total energy use. One of the major control strategies for lighting is dimming basically reducing the input power to the lighting systems. Now Nortel has taken this proven energy strategy and applied it to IT networks in its Enterprise Policy Manager. The result is a reduction in energy demand for IT networks and the flexibility for network managers to set different power consumption for different IT devices. In addition, the standards-based system allows for the integration of other building systems, such as building automation systems.” Nortel started the networking power savings movement by revealing at Interop 2008 the Energy Efficiency of its line of products. At that time Nortel also introduced a means to calculate energy consumption compared to the products from the company’s primary competitor via the Nortel Energy Efficiency Calculator. “In addition to the new 39 per cent savings we announced today, in the last year alone, we have enabled customers to spare the environment with the equivalent of taking more than 200,000 cars off the road,” said Hackney. “Nortel’s Energy Efficiency Calculator takes the smoke-and-mirrors of complicated comparison metrics out of the equation and provides a real-world tool that enables customers to reduce expenses as well as meet their environmental goals.” Nortel plans to introduce the Energy Saver Feature initially on it industry-leading Ethernet Routing Switch portfolio via the network policy management platform, the Enterprise Policy Manager, during the second half of 2009, to be followed with implementation into Nortel’s remaining Ethernet switching lines. In addition to the newly-announced off-peak energy savings, Nortel’s switches also provide 20 times the performance, up to 40 per cent power savings and seven times the resiliency at up to half the total cost of ownership of the company’s main competitor. About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Nortel Enhances Carrier Voice and Multimedia Portfolio with More Than 50 New Features 2009-02-13T05:12:00Z nortel-enhances-carrier-voice-and-multimedia-portfolio-with-more-than-50-new-features With more than 50 new features in the latest release of its Communication Server (CS) 2000, Nortel* [TSX: NT, OTC: NRTLQ] is showing its commitment to delivering leading Carrier VoIP solutions to customers. The new features in Nortel’s CS 2000 help service providers improve the way businesses and consumers communicate through cost-saving, flexible services that power new levels of mobility, collaboration and productivity. “By adding more than 50 new features to our leading carrier softswitch portfolio, it is clear that we remain 100% committed to delivering innovative technology to help our customers increase revenue and decrease operating costs,” said Samih Elhage, president, Carrier VoIP and Applications Solutions. “Our focus on innovative SIP and multimedia applications is just one of the reasons we have been ranked as the world leader in Carrier VoIP since 2002.” Nortel’s Carrier VoIP and SIP applications portfolio is focused on four key areas: consumer voice and multimedia, business voice and multimedia, class 5 evolution and transit and multimedia solutions. The new features, announced today in Carrier Voice and Multimedia (CVM) release 12 of the CS 2000, bring to the market many innovations for these key areas including applications like Mobile Extension and Converged Mobility and cost-saving capabilities such as increased capacity and upgrade time. Business Voice and Multimedia like Nortel’s IP Powered Business solutions provide end-to-end solutions for large enterprises and small and medium sized business (SMBs). This solution delivers rich business voice features combined with unique unified communications capabilities making Nortel a market leader in carrier business solutions with large Tier 1 deployments in all continents. New business applications now available on the CS 2000 include: • Mobile Extension – A new fixed mobile convergence (FMC) application for the CS 2000 that allows subscribers to turn their mobile phone into a business extension helping to increase their reachability and efficiency. It gives users a single number and a single voicemail box for both their office phone and mobile phone. It allows users to cut costs by allowing them to use their corporate dial plan on the mobile phone for all incoming and outgoing calls. For service providers, the benefit is that they can now blend their mobile services with the enterprise’s carrier-hosted telephony system to provide a combined carrier-hosted business offering. This helps to increase subscriber loyalty through a bundled fixed/mobile service offering. • SIP PBX Trunking – This solution helps businesses reduce monthly communication costs by carrying PBX voice traffic on their IP data connection and eliminating the need for a separate voice pipe back to the carrier network. Nortel’s SIP PBX trunking capabilities are based on open standards and interoperate with many third party IP PBXs. This capability allows SMBs an easy evolution to unified communications which can help save up to 30% in reduced travel and greater worker efficiency. According to a Nortel business case, offering SIP PBX trunking together with the CS 2000 hosted business features, can help a typical Tier 2 carrier’s five year revenue exceed $45 million, with a net present value just under $10 million. Consumer Voice and Multimedia like Nortel’s IP Powered Home solution delivers proven Public Switched Telephone Network (PSTN) feature transparency in a carrier grade IP network as well as integrated consumer communications like video available across cable, broadband and wireless broadband networks. New consumer applications now available on the CS 2000 include: • Converged Mobility – A new fixed mobile convergence (FMC) application for the CS 2000 that allows consumers to use dual-mode (mobile/WiFi) handsets which help decrease mobile phone charges by selecting a WiFi access whenever possible to carry VoIP calls. Converged Mobility helps to improve in-building coverage and helps reduce costs for both the carrier and user as calls are routed over WiFi to decrease cellular usage. This application simplifies the user experience through the one number option for both wireline and cellular calls. It is also easily deployed by carriers as it overlays on any standard cellular network. • Communications Enabled TV or PC – Nortel's CS 2000, when integrated with Nortel's new Communications Module (CM) 9520, will give users the added benefit of access to personalised multimedia communications such as caller ID, click-to-call, text messaging and picture sharing on their TV or PC. These interactive applications are designed to help carriers increase revenue and reduce subscriber churn through new and bundled services. CM 9520 is targeted to be available in late 1Q09. Class 5, Transit, Multimedia Interconnect and Evolution Solutions – Nortel continues to offer solutions for carriers to upgrade class 5 switches – end office switches providing all subscriber lines with basic calling features – to VoIP, enabling new applications for residential and business users. The solution enables seamless evolution of PSTN to VoIP while allowing carriers to leverage existing network investments. In addition, Nortel continues to provide carrier-grade transit and trunking solutions which include comprehensive national and international long distance features, media services, and country market fit. New capabilities include: • Geosurvivability – Nortel continues to improve on its geosurvivable offer with added support for SIP trunking and SIP lines on the CS 2000. This means that if a CS 2000 stops working in one location due to a natural disaster such as a hurricane or earthquake, another switch in another location takes over and keeps the service up in all regions without affecting any active calls or reducing its existing capacity. • Capacity Improvements – Capacity improvements have been made to the CS 2000 to support 60% more SIP lines and a seven-fold increase in SIP IP-PBX trunks than previous versions which provides additional cost savings through lower power consumption and shelf space reduction. • Upgrade Time – Recent improvements in the CVM delivery model will deliver over 30% reduction in operator acceptance time. This helps carriers achieve product certification and meet regulatory standards quicker, therefore improving their time to revenue. To learn more about Nortel’s Carrier Voice and Multimedia Solutions, check out our IP Powered Life microsite. Nortel continues to innovate in business and voice solutions as well as class 5 and transit and Multimedia Interconnect solutions and is expected to launch the next release of CS2000, CVM release 13 in summer of 2009. According to Dell'Oro Group**, Nortel is the worldwide leader in carrier VoIP and has maintained that position since 2002. Nortel has shipped more than 100 million carrier IP voice and multimedia ports to over 320 carriers globally. Nortel provides VoIP solutions to two thirds of IDC’s worldwide listing of top 20 carriers (by revenue). OfficeMax unifies communications in New Zealand with Nortel 2009-01-29T03:06:00Z officemax-unifies-communications-in-new-zealand-with-nortel OfficeMax, one of the top three office products companies in the world, recently deployed a new unified communications network from Nortel with the intention of cutting costs, improving its environmental credentials, and taking its customer service standards to the next level. OfficeMax deployed a completely new IT infrastructure following its decision to relocate its data centre to Highbrook Business Park, East Tamaki, Manukau, and chose Nortel because of its heritage in voice communications and its track record in data networking. The company expects to save substantial costs by running its regional communications between Australia and Auckland, New Zealand across a wide-area IP network. The new network will also give more than 400 staff in Auckland access to advanced communications functionality – such as unified messaging, caller ID and conferencing – which they didn’t have before. OfficeMax employs 41,000 people worldwide including 835 in New Zealand. A key global player, OfficeMax New Zealand prides itself on its local focus. “We had three goals going into the design of a new network: improving our ability to service our customers using voice and other means of communication; cutting communications costs across the Tasman; and continuing our program of environmental improvement that’s already earned us the Enviro-Mark NZ Gold standard in New Zealand,” says Kwok Leung Wan, National IT Manager, OfficeMax New Zealand. “We wanted a technology provider that clearly understood our business objectives, and could tailor a solution to our specific requirements,” says Leung. “Fortunately we found in Nortel a company with a proud heritage in both voice and data networks, that was already aligned with our major software supplier (Microsoft), and that could demonstrate its environmental credentials using energy-efficient equipment.” Nortel’s solution for OfficeMax includes the flagship Communication Server (CS) 1000 IP PBX, Nortel 1120E IP handsets, Nortel 1150E IP handsets, Nortel Ethernet Routing Switch 5520 (24- and 48-port), Nortel 2033 IP Conferencing phones, Nortel Contact Centre 6.0 and Call Pilot unified messaging.The channel partner in this case was Gen-i. To speak to Kwok or anyone else at OfficeMax please email Pamela Johnson, who will co-ordinate this for you. Her email is: Pamela.Johnson@officemax.co.nz You can also call OfficeMax and ask to speak to Pamela on 0800 426 473. Nortel Strengthens Data Solutions with New Ethernet Switches 2009-01-13T06:15:28Z nortel-strengthens-data-solutions-with-new-ethernet-switches Nortel* [NYSE/TSX: NT] extended its Ethernet series of data solutions today by unveiling the new Nortel Ethernet Routing Switch 5600 family to enable a more cost-effective, flexible and reliable deployment of high-capacity, high-performance networks that provide critical competitive advantage for enterprises. "This is more than a new line of stackable switches for traditional deployments. Given the performance and resiliency they bring to the data center environment, this new line offers enterprises flexibility at a very aggressive price point," said Zeus Kerravala, senior vice president, Yankee Group**. "This bolsters Nortel’s unified communications solution portfolio, but more importantly, it demonstrates that Nortel is moving forward in designing new products that represent strong offerings and commitment to the enterprise market.” This new line of high-end, stackable Nortel switches was designed and engineered from the ground up to be a break from the evolutionary approach to building data products to deliver real-time unified communications with market-leading performance and features. The five switches in the new ERS 5600 series offer up to 18 times the stacking performance, up to twice the capacity, and up to seven-times the resiliency of the stackable switches from the primary competition, at a fraction of the expense. ”Nortel’s solution provides the base for unified communications and simplifies our network infrastructure, providing industry-leading functionality and performance combined with excellent throughput, reliability and affordability,” said Allen Frost, network architect, Novell**. “It also requires less equipment and that translates to savings in terms of capital and operational costs. The ERS 5600 switches proved to be simple to deploy, and we anticipate significant productivity enhancements as well as ongoing cost savings with this data networking solution.” “Enterprises recognize the power of unified communications – the challenge is how to get there from here,” said Joel Hackney, president, Enterprise Solutions, Nortel. “Step one is deploying a powerful, high-performance data network, because without it, the infrastructure won’t support video and real-time apps critical to unified communications. The new family of Nortel Ethernet switches we are introducing today are designed to not only deliver that performance needed to today, but to accommodate the evolving needs and capacity unified communications will require in the future. This confirms Nortel’s commitment to the needs of the enterprise market as we continue to develop and deliver solutions designed to increase competitiveness and decrease operating costs.” The Nortel Ethernet Routing Switch 5600 has been designed as a cost effective and reliable switch not only suitable for deployment in the data center, but advanced features also enable the switches to be used in the edge, distribution and core layers of the network. The 5600 switches are stack-compatible with the existing ERS 5500 switches, allowing a mix of port speeds and densities to meet any application while preserving existing investments. The new models are all with integrated with industry-leading 10 Gigabit uplink capacity. The 5600 also includes a model with support for up to 96 Gigabit power over Ethernet ports. This power over Ethernet capacity in a stackable switch allows for cost-effective, high-density UC deployments – and is only available from Nortel. Finland-based reseller, Nordic Lan&Wan**, has enjoyed significant penetration across a number of customer segments with the Nortel ERS 5000 portfolio. "We're very happy with the ERS 5000 products. The latest feature enhancements of the new 5600 models really simplify network planning and design. In particular, the flexibility and performance of the new line mitigates the risks inherent in deploying high-performance networks and provides excellent investment protection,” said Juha Pasanen, service director, Nordic Lan&Wan. The Nortel Ethernet Routing Switch 5600 portfolio is generally available now. Nortel data solutions are third-party proven to deliver 20 times the performance, seven times the resiliency at 50 percent of the total cost of ownership compared to the primary competition.1 About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. *Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. **This is a 3rd party link as described in our Web linking practices. Use of the terms “partner” and “partnership” does not imply a legal partnership between Nortel and any other party. 1The Tolly Group Report Number 208298, July 2008, reported the results of a power consumption evaluation of six Nortel converged data network products consisting of large and medium core and wiring closet Ethernet Routing Switches (ERS), enterprise branch office routers, and IP phones compared to similar Cisco products on the basis of power consumption and heat dissipation, and five-year operational cost. See also the Tolly Group Report Number 208275, January 2008, and Info-Tech Research Group Report (January 30, 2008). Nortel Introduces Industry-Wide Unified Communications Education and Certification Program 2008-12-10T14:00:00Z nortel-introduces-industry-wide-unified-communications-education-and-certification-program TORONTO – … Nortel* [NYSE/TSX: NT] has unveiled a new educational program designed to provide IT professionals and students with a broader understanding of unified communications. This new program is the most comprehensive, vendor-neutral training and certification curriculum available today. The new program includes the certification self-study guide entitled Unified Communications Solutions: A Practical Business and Technology Approach, from Nortel Press. Unified communications offers enterprises the ability to increase the tempo of their operations, drive capital and operational expenses lower while increasing productivity and revenues with a return on investment within as little as 12 months. "The road to unified communications can be complex and daunting; in many cases, it forces technology professionals beyond their traditional knowledge base. Unified communications certifications give IT professionals critical skills to achieve early wins and accelerate long-term success," said Nora Freedman, senior analyst, IDC. "Certification programs, like Nortel's, help IT professionals make informed decisions towards successful unified communications deployments, including how to evaluate vendor options, which is the best migration path from their existing infrastructures, and what is the value of integrating communications with applications and processes." "The unified communications self-study guide from Nortel Press is right on the mark in providing flexible and valuable instructional tools that are an ideal resource for preparing for Nortel’s certification exam,” said Andy Simmonds, Enterprise Solutions, Service Design, BT Global Services. “More importantly, the vendor-neutral Nortel unified communications solutions certification provides me with an industry recognized competitive differentiator.” “This is the definitive program to deliver the power of unified communications the right way,” said Joel Hackney, president, Enterprise Solutions, Nortel. “The “why” of unified communications is becoming readily obvious, but “how” to implement these solutions in the most effective ways has proven to be the most challenging aspect of the equation. Nortel’s new program provides the educational background needed to make implementations successful and underscores Nortel’s continued leadership in innovation and delivering the benefits of unified communications. This is the latest step in a long journey in the evolution of how business is conducted.” Enterprises need to have knowledge and confidence as they head down the path towards successful deployment of unified communications to improve business process and reap the rewards of increased productivity. Enterprises should begin unified communications deployments from a practical approach of how the solution fits into their business priorities and identify what parts of their business would benefit. The Unified Communications Solutions guide is broken down into four topical areas: • Unified Communications Evolution and Functionality • Solving Business Communications Challenges • Implementing Unified Communications Solutions • Securing VoIP, SIP and Unified Communications Solutions “The book was written to fill a gap in knowledge within the industry on how to best approach the unified communications deployment decision from a practical business and technology perspective,” said Gayle Lanier, vice president, Nortel Knowledge Services. “Supporting mentoring programs and other education initiatives have also been designed to make it easy for IT professionals to earn their unified communications professional certification.” In addition to traditional IT professional training venues, Nortel’s unified communications courses and certification will be offered through the Nortel Technology Solutions Academy. This program offers education institutions around the world the opportunity to train and certify students on the technologies that are shaping the future of business communications. More information is available at www.nortel.com/academy. To order a copy of Unified Communications Solutions, access a free preview of the book. To view all of the available Nortel Press titles, please visit www.nortel.com/nortelpress. Unified communications brings order from the chaos of business communications by integrating communications with business processes and applications to truncate the decision-making process and remove human latency from the equation. It brings voice, IM, conferencing, presence and video capabilities to the desktop with simple, one-click access and speeds communication by enabling employees to instantly connect with co-workers, allowing them to know if the recipient is available and by what means they should be contacted. Unified communications can increase productivity by 18 percent and delivers an ROI of 178 percent. About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. -end- *Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. **This is a 3rd party link as described in our Web linking practices. Use of the terms “partner” and “partnership” does not imply a legal partnership between Nortel and any other party. Nortel Named Asia’s Optical Network Vendor of the Year for 2008 2008-12-08T14:00:00Z nortel-named-asia-s-optical-network-vendor-of-the-year-for-2008 Nortel Dials Incumbent Out Of Major Hotel Development Group in Australia 2008-08-12T23:00:00Z nortel-dials-incumbent-out-of-major-hotel-development-group-in-australia-2 Nortel Dials Incumbent Out Of Major Hotel Development Group in Australia Nortel Solution To Save A$300,000 Over Five Years, Pave Way for New Services MELBOURNE, Australia – Nortel* [NYSE/TSX: NT] has been selected to supply Asian Pacific Building Corporation** (APBC) with unified communications, IP telephony and wireless capabilities that is expected to save the company more than A$300,000 over five years compared to its incumbent system. Nortel IP phones will replace existing handsets in the Rydges-managed Bell City Hotel and Residences in Melbourne, and a Nortel wireless network will provide mobile phone services in boardrooms and public areas with purpose-built wireless handsets. The four-and-a-half star development, part of the Bell City** complex developed by APBC, opened its doors on August 1 this year. “We’ve been using IP telephony since we launched the first phase of the hotel and residences in 2001,” says Will Deague, director, APBC. “At the time, the technology saved us the cost of running phone cables to 444 rooms, and since we intended to offer high-speed data services to our customers anyway, offering voice calls over the same network was a logical choice. It also meant being able to give our guests instant access to personalised voice and video-on-demand services from an integrated system, and to manage the system remotely from a maintenance and billings perspective, which is a distinct advantage of IP telephony over analogue services.” “In planning the second stage of the hotel, as part of the greater Bell City expansion, we again looked at the market to see what competitive solutions were out there and discovered that switching to a Nortel solution would save us 25 per cent – or more than A$ 300,000 – over the five years of a deployment contract,” says Jason Norman, technical services manager, Asian Pacific Telecommunications** – the IT and communications services arm of APBC responsible for technology implementations for the group. “The upfront capital cost from other vendors was similar, but Nortel’s solution meant that we would save on annual maintenance fees, and using Nortel’s Hospitality Messaging System (HMS), also be able to offer our customers an unprecedented level of service availability, which translates into increased usage and revenue for the group, and a better overall experience for our guests,” adds Norman. “Combined with the simpler management of the Nortel system, the seamless integration of wireless IP telephony and data services, and the easy scalability of the system to include new unified communications solutions in the hotel as well as other properties currently under development, the switch to Nortel made perfect sense in both business and technology benefits.” “Despite the clear advantages of IP telephony – and more recently unified communications technology – in the hospitality industry, the local industry has been slow to adopt the technology en masse,” says Mark Fioretto, general manager, Enterprise Solutions, Australia and New Zealand, Nortel. “The main reason we’re given is perceived cost. There’s still a general perception in the industry that fully functional unified communications solutions are too costly to implement. Developments like Bell City are slowly changing that mindset, demonstrating how the competitive advantages of unified communications services like click-to-call video conferencing are not only good for guests, but also for the business.” Nortel’s solution for APBC includes a range of IP handsets, including the Nortel 2001, 2002 and 2007-series phones. It also includes Nortel’s HMS 400, an easy-to-use messaging solution for both guest and staff communications. The wireless network is based on the Nortel WLAN 2300 series switches. Combined with Nortel’s unified communications expertise, the solution provides flexibility in how to best to reach the right person at the right time, including IM, click-to-call and flexible communication options. It includes ‘presence’ capabilities, which enables a person to know if the recipient is available and by what means they prefer to be contacted. This removes latency from the communications process, increasing the speed of business and service delivery. Nortel’s unified communications solutions have been widely adopted by a number of Australian companies in 2008, most recently Acsess Health and Wannon Water in Victoria. About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. -end- *Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. **This is a 3rd party link as described in our Web linking practices. Nortel Dials Incumbent Out Of Major Hotel Development Group in Australia 2008-08-12T14:00:00Z nortel-dials-incumbent-out-of-major-hotel-development-group-in-australia-1 MELBOURNE, Australia – Nortel* [NYSE/TSX: NT] has been selected to supply Asian Pacific Building Corporation** (APBC) with unified communications, IP telephony and wireless capabilities that is expected to save the company more than A$300,000 over five years compared to its incumbent system. Nortel IP phones will replace existing handsets in the Rydges-managed Bell City Hotel and Residences in Melbourne, and a Nortel wireless network will provide mobile phone services in boardrooms and public areas with purpose-built wireless handsets. The four-and-a-half star development, part of the Bell City** complex developed by APBC, opened its doors on August 1 this year. “We’ve been using IP telephony since we launched the first phase of the hotel and residences in 2001,” says Will Deague, director, APBC. “At the time, the technology saved us the cost of running phone cables to 444 rooms, and since we intended to offer high-speed data services to our customers anyway, offering voice calls over the same network was a logical choice. It also meant being able to give our guests instant access to personalised voice and video-on-demand services from an integrated system, and to manage the system remotely from a maintenance and billings perspective, which is a distinct advantage of IP telephony over analogue services.” “In planning the second stage of the hotel, as part of the greater Bell City expansion, we again looked at the market to see what competitive solutions were out there and discovered that switching to a Nortel solution would save us 25 per cent – or more than A$ 300,000 – over the five years of a deployment contract,” says Jason Norman, technical services manager, Asian Pacific Telecommunications** – the IT and communications services arm of APBC responsible for technology implementations for the group. “The upfront capital cost from other vendors was similar, but Nortel’s solution meant that we would save on annual maintenance fees, and using Nortel’s Hospitality Messaging System (HMS), also be able to offer our customers an unprecedented level of service availability, which translates into increased usage and revenue for the group, and a better overall experience for our guests,” adds Norman. “Combined with the simpler management of the Nortel system, the seamless integration of wireless IP telephony and data services, and the easy scalability of the system to include new unified communications solutions in the hotel as well as other properties currently under development, the switch to Nortel made perfect sense in both business and technology benefits.” “Despite the clear advantages of IP telephony – and more recently unified communications technology – in the hospitality industry, the local industry has been slow to adopt the technology en masse,” says Mark Fioretto, general manager, Enterprise Solutions, Australia and New Zealand, Nortel. “The main reason we’re given is perceived cost. There’s still a general perception in the industry that fully functional unified communications solutions are too costly to implement. Developments like Bell City are slowly changing that mindset, demonstrating how the competitive advantages of unified communications services like click-to-call video conferencing are not only good for guests, but also for the business.” Nortel’s solution for APBC includes a range of IP handsets, including the Nortel 2001, 2002 and 2007-series phones. It also includes Nortel’s HMS 400, an easy-to-use messaging solution for both guest and staff communications. The wireless network is based on the Nortel WLAN 2300 series switches. Combined with Nortel’s unified communications expertise, the solution provides flexibility in how to best to reach the right person at the right time, including IM, click-to-call and flexible communication options. It includes ‘presence’ capabilities, which enables a person to know if the recipient is available and by what means they prefer to be contacted. This removes latency from the communications process, increasing the speed of business and service delivery. Nortel’s unified communications solutions have been widely adopted by a number of Australian companies in 2008, most recently Acsess Health and Wannon Water in Victoria. About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. -end- *Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. **This is a 3rd party link as described in our Web linking practices. Nortel Dials Incumbent Out Of Major Hotel Development Group in Australia 2008-08-12T14:00:00Z nortel-dials-incumbent-out-of-major-hotel-development-group-in-australia Nortel Dials Incumbent Out Of Major Hotel Development Group in Australia Nortel Solution To Save A$300,000 Over Five Years, Pave Way for New Services MELBOURNE, Australia – Nortel* [NYSE/TSX: NT] has been selected to supply Asian Pacific Building Corporation** (APBC) with unified communications, IP telephony and wireless capabilities that is expected to save the company more than A$300,000 over five years compared to its incumbent system. Nortel IP phones will replace existing handsets in the Rydges-managed Bell City Hotel and Residences in Melbourne, and a Nortel wireless network will provide mobile phone services in boardrooms and public areas with purpose-built wireless handsets. The four-and-a-half star development, part of the Bell City** complex developed by APBC, opened its doors on August 1 this year. “We’ve been using IP telephony since we launched the first phase of the hotel and residences in 2001,” says Will Deague, director, APBC. “At the time, the technology saved us the cost of running phone cables to 444 rooms, and since we intended to offer high-speed data services to our customers anyway, offering voice calls over the same network was a logical choice. It also meant being able to give our guests instant access to personalised voice and video-on-demand services from an integrated system, and to manage the system remotely from a maintenance and billings perspective, which is a distinct advantage of IP telephony over analogue services.” “In planning the second stage of the hotel, as part of the greater Bell City expansion, we again looked at the market to see what competitive solutions were out there and discovered that switching to a Nortel solution would save us 25 per cent – or more than A$ 300,000 – over the five years of a deployment contract,” says Jason Norman, technical services manager, Asian Pacific Telecommunications** – the IT and communications services arm of APBC responsible for technology implementations for the group. “The upfront capital cost from other vendors was similar, but Nortel’s solution meant that we would save on annual maintenance fees, and using Nortel’s Hospitality Messaging System (HMS), also be able to offer our customers an unprecedented level of service availability, which translates into increased usage and revenue for the group, and a better overall experience for our guests,” adds Norman. “Combined with the simpler management of the Nortel system, the seamless integration of wireless IP telephony and data services, and the easy scalability of the system to include new unified communications solutions in the hotel as well as other properties currently under development, the switch to Nortel made perfect sense in both business and technology benefits.” “Despite the clear advantages of IP telephony – and more recently unified communications technology – in the hospitality industry, the local industry has been slow to adopt the technology en masse,” says Mark Fioretto, general manager, Enterprise Solutions, Australia and New Zealand, Nortel. “The main reason we’re given is perceived cost. There’s still a general perception in the industry that fully functional unified communications solutions are too costly to implement. Developments like Bell City are slowly changing that mindset, demonstrating how the competitive advantages of unified communications services like click-to-call video conferencing are not only good for guests, but also for the business.” Nortel’s solution for APBC includes a range of IP handsets, including the Nortel 2001, 2002 and 2007-series phones. It also includes Nortel’s HMS 400, an easy-to-use messaging solution for both guest and staff communications. The wireless network is based on the Nortel WLAN 2300 series switches. Combined with Nortel’s unified communications expertise, the solution provides flexibility in how to best to reach the right person at the right time, including IM, click-to-call and flexible communication options. It includes ‘presence’ capabilities, which enables a person to know if the recipient is available and by what means they prefer to be contacted. This removes latency from the communications process, increasing the speed of business and service delivery. Nortel’s unified communications solutions have been widely adopted by a number of Australian companies in 2008, most recently Acsess Health and Wannon Water in Victoria. About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. -end- *Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. **This is a 3rd party link as described in our Web linking practices. PCI Builds ‘Green’ Unified Communications Contact Centre With Nortel 2008-07-23T23:00:00Z pci-builds-green-unified-communications-contact-centre-with-nortel MELBOURNE, Australia – Contact centre outsourcing specialist PCI is building a new unified communications contact centre facility in Melbourne using energy-efficient network solutions from Nortel* [NYSE/TSX: NT] and Platinum nPower channel partner Commander. PCI delivers a wide-range of contact centre services for national and multinational clients, including some of Australia’s largest telecommunications, banking, information technology and utility companies and is aiming to reduce their carbon footprint with Nortel’s unified voice, data and wireless network at its Melbourne headquarters. The 6,000 square metre greenfield site will be fitted with an all-new, fully IP-enabled network supporting 715 active agents and up to 850 concurrent users that will enable the company the flexibility to manage its contact centre agents’ activities regardless of their physical location, allowing them to work from anywhere while retaining their same phone number, caller groups and access to network resources. “As the first point-of-call for many of our clients’ customers, we have a massive responsibility to be ‘always available’ for incoming calls, and to be able to get the right people to answer those calls as quickly as possible,” says Jason May, general manager, Integration, PCI. “From a technology perspective we also have a responsibility to maintain an efficient and sustainable work environment, and as a result a major determinant of the technology we used for our new facility was its efficiency in terms of power draw and emissions.” “Moving to new premises also gave us the opportunity to extend this theme to the way we manage our call agents, taking into account things like travel time and physical location,” says May. “Nortel’s unified communications solutions were not only ideal for this purpose, with location-independent calling and presence giving us far more control and flexibility over agents’ whereabouts, but Nortel’s energy-efficiency ratings are also far superior to those of its competitors.” “As with any large-scale technology rollout one of the biggest costs is the energy to power and cool the equipment,” says Phil Allan, CEO PCI. “Nortel demonstrated such a clear lead in this regard with its energy-frugal equipment that the savings in ongoing operation and lower TCO were reasons alone to choose its solution, not counting all the other benefits it offered.” “We live in an age where Hyperconnectivity – single users with multiple networked devices like PDAs, smart phones and computers – is changing the nature of the contact centre to the point where call agents can no longer limit themselves to voice and e-mail interaction to service their customers properly,” says Mark Fioretto, general manager, Enterprise Solutions, Australia and New Zealand, Nortel. “A fully integrated, unified communications network empowers the agent to field and direct any type of call from any customer, using any device or media, from a unified desktop client or mobile interface,” says Fioretto. The Nortel solution for PCI incorporates the latest Communication Server 1000E IP PBX, supported by a highly resilient Nortel Ethernet Routing Switch (ERS) network delivering Power-over-Ethernet (PoE) and gigabit speeds to every desktop. Wireless LAN coverage is provided by the Nortel Multimedia WLAN 2300 solution enabling secure wireless connectivity to all staff. The solution also includes Nortel's Call Pilot unified messaging and Communication Control Toolkit, which enables simplified integration of the Contact Centre and PCI’s line of business applications. CallPilot further saves PCI resources by providing employees with unified messaging and contact center voice services from a single server. End-to-end deployment, integration and on-going support services are being delivered by Commander’s Advanced technical services team. A recent report from Tolly Group found that certain of Nortel’s network switches were more energy efficient than certain competitive products1. About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. -end- *Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. Use of the terms “partner” and “partnership” does not imply a legal partnership between Nortel and any other party. 1 Refer to The Tolly Group comparison of Nortel’s Ethernet Routing Switches (ERS) 4450T-PWR and 4548G T-PWR to Cisco’s Catalyst 3560G-48PS, 3560E-48PD, 3750G-48PS and 3750E-48PD, as reported in the Tolly Group’s Report No. 208269 dated January 2008. Wannon Water Gets Remote Staff Talking With Unified Communications Technologies 2008-05-29T14:00:00Z wannon-water-gets-remote-staff-talking-with-unified-communications-technologies MELBOURNE, Australia – Water corporation Wannon Water is looking to improve staff productivity and customer service, and further reduce its carbon footprint, with a unified communications network from Microsoft Corp. and Nortel* [NYSE/TSX: NT]. The new network will integrate the organisation’s existing Nortel communications network with Microsoft Live Communications Server 2005 and Microsoft Office Communication Server 2007, effectively creating a company-wide unified communications network across 200 square kilometers of rural Victoria. Staff will be able to see who’s available and online at any of Wannon Water’s 21 field offices, accurately direct incoming and internal calls, and as a result, avoid unnecessary travel. As the new functionality is rolled out to Wannon Water’s main departments – starting with the Knowledge and Technology department where it’s been on test for the past month – Wannon Water expects to significantly improve staff productivity, reduce communications costs by eliminating long-distance charges on its wide area network, reduce mobile phone usage, improve staff mobility, introduce remote training and support, and better comply with legislated customer service levels. "Initially we put out a public tender to unify our separate communications networks – a result of the merger of three regional water authorities to create Wannon Water – and through the process we discovered the benefits of unified communications and what the technology can do for our organisation," says John Parker, systems support officer, Wannon Water. “One of the benefits which we recently discovered is the ability to remotely support staff through the Microsoft Office Communicator client, and even offer limited remote training by being able to control their PCs in the same way,” says Parker. “With more than 150 full-time staff, it all adds up to improved efficiencies and a marked reduction of our carbon footprint through unnecessary travel, which is one of the operational goals of the organisation.” “The integration of Nortel’s telephony platform with Microsoft’s e-mail, presence, directory and desktop software instantly creates an environment that allows Wannon Water’s staff to see who’s available without picking up a phone, directly from the familiar Microsoft software applications they already use every day,” says Mark Fioretto, general manager, Enterprise Solutions, Australia and New Zealand, Nortel. “This is particularly relevant as we move towards an era of Hyperconnectivity – where more and more devices are connected to networks by individual users,” says Fioretto. “Staff can now connect and use multiple devices to communicate with each other, conduct real-time audio and video conferencing, and download the information they need from the company network, public extranets and the Web, and all of it can be managed quite easily from a central location.” “Microsoft’s strategic alliance with Nortel continues to gain momentum in Australia as customers like Wannon Water recognise the significant business benefits and value that can be achieved with unified communications solutions,” said Harold Melnick, senior product marketing manager, Unified Communications, Microsoft Australia. “The alliance remains a key part of our local unified communications strategy, and we expect it will enable us to realise further joint customer wins over the course of 2008, and beyond.” The Wannon Water solution includes Nortel’s Communication Server 1000 integrated natively with Microsoft Live Communications Server and Office Communications Server. It also includes more than 150 Nortel 2002 and Nortel 2004 IP handsets, and Nortel Business Communication Manager IP PBXs at Wannon Water’s smaller regional offices. Wannon Water is one of several Innovative Communications Alliance customers announced to date in Australia, including financial services company Austock and construction giant Mirvac. About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. -end- *Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. Use of the terms “partner” and “partnership” does not imply a legal partnership between Nortel and any other party.MELBOURNE, Australia – Water corporation Wannon Water is looking to improve staff productivity and customer service, and further reduce its carbon footprint, with a unified communications network from Microsoft Corp. and Nortel* [NYSE/TSX: NT]. Nortel Rings In Unified Communication Services At Aged-Care Homes For Acsess Health 2008-05-28T14:00:00Z nortel-rings-in-unified-communication-services-at-aged-care-homes-for-acsess-health Acsess Health, a leading provider of in-room and house call solutions for aged-care and retirement homes in Australia, is breathing new life into the communication services available to residents while generating new business revenue for facility owners with advanced call technology from Nortel* [NYSE/TSX: NT]. Acsess supplies call solutions to more than 80 aged-care and retirement facilities in Australia through its unique Medi-call System, a custom-designed wall mounted dialer that gives residents easy access to 24-hour emergency call services. Through its ongoing collaboration with Nortel, Acsess will be able to offer residents more personal communication with friends and relatives by way of voice as well as face-to-face video calls, keeping them in touch with more people than they would otherwise have been able to contact. The technology will allow facility owners to generate new revenue by offering these services as value-add options to residents. The additional revenue can then be reinvested in the facilities for upkeep and maintenance, and for keeping down resident costs. Acsess is already working on upgrading 19 facilities with the new technology, with at least 120 more facilities lined up over the next four years. “A few years ago Nortel was the only supplier that took the time to help us build an integrated call system for aged-care and retirement homes, and now we have the technology foundation that can easily be upgraded to deliver the next-generation of unified communications services that bring residents even closer to friends and loved ones,” says John O’Callaghan, managing director, Acsess Health. “Until now the Medi-call System has been using the traditional copper wire phone network to link with the Nortel CS platform because we’ve found that to be an effective and reliable option for 24-hour emergency care. However, now we are the largest fibre-optic to the home and node supplier in retirement and aged care in Australia. This means we can roll out next-generation technology like IP telephony and unified communications from the same system with the same high level of reliability.” “Nortel’s IP technology gives us a strong competitive advantage, in both cost and functionality, in a very competitive market,” says O’Callaghan. “Whereas other providers expect to collect a percentage of the revenue stream generated by the call services we provide, the approach we’ve taken with Nortel allows our customers to use all the revenue generated by these services to maintain their own facilities and keep the cost to residents much lower than they would otherwise be.” “Our customers are looking for ways to generate new business in competitive markets and to win mind share with their own customers with products that are easier to use, easier to operate, and cost less to run,” says Mark Stevens, president, Australia and New Zealand, Nortel. “The Acsess Medi-call integration is a great example of Nortel’s unique ability to customise its technology to meet specific customer requirements – in this case combining the functionality of a fully-fledged IP PBX with an emergency call system,” says Stevens. “The technology is also highly scalable and opens the door for companies that want to create new revenue streams for their customers using their existing solutions.” Nortel’s solution for Acsess is based on its flagship Communication Server (CS) 1000, a highly scalable, modular unified communications platform that supports analogue, IP telephony services. Nortel has recently deployed the CS 1000 at a number of higher education campuses, including RMIT University in Victoria, to support future unified communications deployments. About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. -end- *Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. Taiwan’s ASUS Embraces Unified Communications with Nortel and Microsoft Solutions 2008-05-19T13:00:00Z taiwan-s-asus-embraces-unified-communications-with-nortel-and-microsoft-solutions ASUSteK Computer**, one of the world’s largest computer and IT suppliers, is powering new levels of productivity and collaboration for its employees through unified communications solutions from Nortel* [NYSE/TSX: NT] and Microsoft. With this deployment, ASUS’s employees are now benefiting from one-click access to VoIP, instant messaging (IM), presence, web conferencing and multimedia applications. They can quickly see a co-worker’s presence status on their computers and quickly find the best way to make contact at the click of a button, saving time from repeatedly calling busy numbers or leaving messages when people are out of the office. Collaborations become instant when employees initiate web conferencing without having to wait to meet face-to-face, increasing productivity and collaboration. Nortel and Microsoft’s unified communications also centralize ASUS’s equipment and integrate its headquarters, branch offices and subsidiaries in Taiwan and China into a seamless communications unit at a realistic cost. Unified communications is expected to help ASUS increase sales and improve customer satisfaction by using secure IP communications connections, either in the office or off-site, to reduce response times to customer requests. The solution will enable the customer service representatives to find a subject matter expert instantly, regardless of location, and to determine if that representative is available. Nortel Communication Server 1000 and Microsoft Office Communications Server 2007** are the pillars of ASUS’s network today with the flexibility to easily evolve to meet the company’s future needs. Resiliency and security features ensure that the network stays up and operational while communications and users are protected. Nortel Contact Center solutions have also been deployed to manage increasing customer service requests, making sure that their needs are promptly met by the best agent available. Interstate Communications is Nortel’s partner for this project. “In a hyperconnected enterprise, there are multiple ways of communication that are not interconnected to each other,” Y. K. Tsai, general manager, Nortel Taiwan said. “With Nortel’s expertise and experience in delivering unified communications, we ensure customers like ASUS can streamline their business processes by eliminating time-wasting delays from tracking down the right people and information. Nortel has realized over US$12 million in annual savings with a 10-month return on our own internal unified communications investment. Through our alliance with Microsoft, we did what we do best for ASUS – simplifying and transforming their business communications to deliver our promise of Business Made Simple.” Nortel’s comprehensive unified communications portfolio provides an end-to-end solution that includes multimedia, voice, video, telephony applications, and a complete data and security infrastructure with various deployment models. An integral part of Nortel’s unified communications vision, Nortel Communication Server 1000 is a server-based, full-featured IP PBX that provides the benefits of a fully converged network plus advanced applications and over 750 world-class telephony features. The CS 1000 is also the first Microsoft-certified IP-PBX for Microsoft Office Communication Server 2007. Nortel and Microsoft recently announced the availability of four new joint unified communications solutions designed to transform how people around the world connect, communicate and collaborate. The joint products include the Converged Office unified communications suite, Multimedia Conferencing, and solutions for branch offices and hosted service providers. Since the formation of the Innovative Communications Alliance in July 2006, customers have purchased and deployed more than 430,000 licenses of the joint technology. Customer adoption continues to accelerate with more than 600 wins for Nortel and Microsoft unified communications products since the formation of the alliance. Gartner Inc, the world's leading information technology research and advisory company, has positioned both Microsoft and Nortel in the Leaders quadrant in the '2007 Unified Communications Magic Quadrant' report. To view Gartner's Magic Quadrant for Unified Communications, 2007 click here. About Nortel Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. Nortel does business in more than 150 countries around the world. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news. Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. -end- *Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. **This is a 3rd party link as described in our Web linking practices. Use of the terms “partner” and “partnership” does not imply a legal partnership between Nortel and any other party.