The PRWIRE Press Releases https:// 2003-03-26T19:09:00Z Packeteer, Inc. Helps Adult Multicultural Educational Services Control Internet Bandwidth And Reduce Costs for 26 Sites 2003-03-26T19:09:00Z packeteer-inc-helps-adult-multicultural-educational-services-control-internet-bandwidth-and-reduce-costs-for-26-sites Packeteer, Inc. (NASDAQ: PKTR), a leading provider of application traffic management systems, today announced that Adult Multicultural Education Services (AMES) has purchased its solutions to take control of Internet bandwidth allocation, improving response times for core business applications and reducing bandwidth costs. With 20 sites in Melbourne and six in Sydney, AMES is Australia's largest provider of specialist, multicultural language and employment services. Packeteer Solutions Partner Ipex installed the systems after first performing monitoring and discovery of applications generating traffic on AMES' wide area network. "We needed performance across the wide area network," said Tony Harding, Manager, Information Services, AMES. "AMES shares bandwidth between students, staff and a separate employment business, and each have competing traffic demands," he said. "The business case for the PacketShaper implementation was primarily based around getting control of competing traffic - students versus administration - and cutting down on unfettered use." AMES, a not-for-profit organisation enacted by legislation in the state of Victoria, has purchased seven PacketShaper systems - installed centrally and at its six largest remote sites - where Internet traffic generated by students was causing unpredictable response times for AMES' financial and employment applications. Ipex discovered a number of unsanctioned applications which were consuming an unjustifiable amount of bandwidth. These included Internet streaming audio and video and file-sharing programs such as KaZaA used for exchanging music files. "We found that RealPlayer was consuming up to 40% of the bandwidth," said Ipex Service Development Executive, Brian O'Rourke. "By applying appropriate policies we were able to cut that down to 1%." File-sharing programs such as KaZaA were disallowed completely. Packeteer's ability to detect and fix multiple network problems proved extremely valuable. "You could have picked up six or seven different faults using six or seven different products," said O'Rourke. "With Packeteer, we detected the faults and implemented a solution with just one product." An unexpected discovery was a significant volume of traffic due to IPX, an older network protocol, that was still traveling across the network. "There were several old clients running IPX protocol that were slowing things down," said AMES's Harding. "We have upgraded those as a result. "There has definitely been an overall improvement in response times and we have also seen reductions in bandwidth costs," said Harding. "The traffic control facility is a major benefit for us. With Packeteer we can partition and control RealPlayer, for example. We have also prioritised six core applications, including our financial applications and employment systems running over Citrix." Packeteer's solutions can also distinguish between different sorts of traffic generated by Internet browsers, allowing prioritisation of critical traffic. "We have certain applications running SSL (Internet Secure Sockets Layer) which go back to the Commonwealth government," said Harding. "That now has priority over other Internet traffic." "Our customers are seeing a growing negative impact from peer-to-peer, streaming media and other recreational traffic on their networks," said Peter Owen, Territory Manager, Australia & New Zealand for Packeteer. "Deploying PacketShapers to identify and control the non-critical traffic ensures that corporate resources are allocated correctly and productivity is improved." ABOUT PACKETEER Based in Cupertino, Calif., Packeteer (NASDAQ: PKTR) is a leading provider of application traffic management systems that enable businesses to gain visibility and control of networked applications, extend network resources and align application performance with business priorities. For service providers, Packeteer systems provide a platform for delivering application-intelligent network services that control quality of service, expand revenue opportunities and offer compelling differentiation. The company's products are sold through more than 100 resellers, distributors and system integrators in more than 50 countries. For more information, visit the company's web site at www.packeteer.com. # # # US SAFE HARBOR CLAUSE The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, including statements regarding Packeteer's expectations, beliefs, intentions or strategies regarding the future. Forward-looking statements include express or implied statements regarding future revenues and profitability, spending levels by existing and prospective customers, new product development, liquidity and macro economic conditions. All forward-looking statements included in this press release are based upon information available to Packeteer as of the date hereof. Packeteer assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those projected. Actual results may differ materially due to a number of factors including the perceived need for our products, our ability to convince potential customers of our value proposition, the costs of competitive solutions, continued capital spending by prospective customers and macro economic conditions. These and other risks relating to Packeteer's business are set forth in Packeteer's Form 10-K filed with the Securities and Exchange Commission on March 22, 2002, and Packeteer's Form 10-Qs and other reports filed from time to time with the Securities and Exchange Commission. Packeteer and PacketShaper are registered trademarks and Packet Wise, AppVantage and AppCelera are trademarks of Packeteer, Inc. All other products and services are the trademarks of their respective owners. Mercy Health And Aged Care Ensures Imaging System Performance With PacketSeeker From Packeteer 2003-03-20T18:23:00Z mercy-health-and-aged-care-ensures-imaging-system-performance-with-packetseeker-from-packeteer Mercy Health and Aged Care has selected PacketSeeker traffic monitoring solutions from Packeteer, Inc. (NASDAQ: PKTR), a leading provider of application traffic management systems, as part of a new medical imaging system rollout. Mercy Health and Aged Care, one of the largest health networks in Victoria, has 4,000 employees and 700 computers at 18 sites, with central facilities in Richmond and major hospitals in Werribee and Bendigo. The organisation chose PacketSeeker, purchased from NetStar, to monitor network applications prior to a new imaging system deployment. Critical patient management, supplies and financial applications had been frequently disrupted by wide area network congestion, and Mercy Health and Aged Care management wanted to make sure that the new system was not only robust, but also reliable. "We knew people were doing unauthorised things, but we didn't know what," said Simon Richardson, Technical & Communication Services Manager for Mercy Health and Aged Care. "What we found were several file-sharing applications like KaZaA, there was ICQ traffic and streaming media, and Yahoo! Games were a huge bandwidth sucker. It was all non-business related. People were downloading shareware and movies, listening to music, watching movies." PacketSeeker provides network-wide application layer 7 performance visibility while giving IT organisations a transparent path to actively fix performance problems, functionality not available from traditional monitoring tools. By simply installing a software key, Packeteer's PacketSeeker monitoring solution can be upgraded to a PacketShaper monitoring and control solution. The organisation rapidly moved beyond network application monitoring to using PacketShapers to shape traffic on its major network links. "Many organisations begin with deployment of PacketSeeker to gain visibility into how the network is utilised and how applications are performing. They can then start to isolate problems and measure impact, formulating a strategy to fix the issues," said Peter Owen, Territory Manager, Australia & New Zealand for Packeteer. "Upgrading the unit to a PacketShaper enables network managers to ensure adequate performance to business applications by controlling the amount of bandwidth allocated to less important traffic, better aligning the network resources and application performance with business priorities." ABOUT PACKETEER Based in Cupertino, Calif., Packeteer (NASDAQ: PKTR) is a leading provider of application traffic management systems that enable businesses to gain visibility and control of networked applications, extend network resources and align application performance with business priorities. For service providers, Packeteer systems provide a platform for delivering application-intelligent network services that control quality of service, expand revenue opportunities and offer compelling differentiation. The company's products are sold through more than 100 resellers, distributors and system integrators in more than 50 countries. For more information, visit the company's web site at www.packeteer.com. # # # US SAFE HARBOR CLAUSE The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, including statements regarding Packeteer's expectations, beliefs, intentions or strategies regarding the future. Forward-looking statements include express or implied statements regarding future revenues and profitability, spending levels by existing and prospective customers, new product development, liquidity and macro economic conditions. All forward-looking statements included in this press release are based upon information available to Packeteer as of the date hereof. Packeteer assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those projected. Actual results may differ materially due to a number of factors including the perceived need for our products, our ability to convince potential customers of our value proposition, the costs of competitive solutions, continued capital spending by prospective customers and macro economic conditions. These and other risks relating to Packeteer's business are set forth in Packeteer's Form 10-K filed with the Securities and Exchange Commission on March 22, 2002, and Packeteer's Form 10-Qs and other reports filed from time to time with the Securities and Exchange Commission. Packeteer and PacketShaper are registered trademarks and Packet Wise, AppVantage and AppCelera are trademarks of Packeteer, Inc. All other products and services are the trademarks of their respective owners. Packeteer's new Packetshaper Xpresst puts networked applications in the fast lane with acceleration 2003-02-10T16:57:00Z packeteer-s-new-packetshaper-xpresst-puts-networked-applications-in-the-fast-lane-with-acceleration Packeteer, Inc. (NASDAQ: PKTR), a leading provider of application traffic management systems, today announced PacketShaper XpressT - a new addition to the Packeteer product family that provides application traffic acceleration. Packeteer leveraged its expertise in advanced Web acceleration and content compression technology to create a "universal" traffic acceleration solution that is highly efficient, scalable and simple to administer. Combining Layer 7 classification, traffic shaping and application-intelligent acceleration raises the level of control customers have over the performance of their networked applications and associated bandwidth costs. "Network managers consistently cite poor application performance and network congestion as pressing issues, however determining the cause of the problems or what to do when they are discovered is a challenge," said Lawrence Orans, senior analyst at Gartner. "Different problems require different solutions, and fiscal and practical issues dictate that customers employ effective solutions that yield a quick return on investment. Traffic management and compression are complementary technologies that can result in bandwidth efficiency and cost savings." BIGGER BANDWIDTH IS NOT ENOUGH According to recent studies, traffic on enterprise networks is growing at more than 40 percent per year. As a result, customers are increasingly considering compression-based acceleration solutions as an alternative to upgrading bandwidth on their congested links. Increasingly, traffic flowing on today's enterprise networks is bandwidth-intensive in nature but not very urgent or business-related. Casual Web browsing, email and file transfers for example, can often burst to consume most of the available bandwidth - squeezing out latency-sensitive traffic like SAP, Oracle and Citrix-based applications. Simply adding bandwidth, whether by upgrading circuits or increasing "virtual bandwidth" through compression, does not guarantee that the extra capacity will go to support these business-critical applications. Deploying acceleration technology to improve bandwidth capacity without knowledge and control of how that extra capacity is being consumed falls short of meeting the needs of today's IT organisations. IT organisations are seeking solutions that allow them to protect the performance of business-critical applications and contain less critical, bandwidth-intensive applications. To achieve this balance of control, acceleration is most effective when combined with traffic monitoring and shaping capabilities. PacketShaper Xpress builds on Packeteer's application-level traffic classification, monitoring, analysis, control and reporting technology to deliver a complete solution for application quality of service. IT organisations can now gain a clear understanding of what's running on their networks and how critical business applications are performing, and then apply the precise level of traffic shaping and acceleration required for each class of traffic. APPLICATION TRAFFIC ACCELERATION: SMARTER IS BETTER Packeteer's PacketShaper Xpress is smarter, simpler and more scalable than other currently available acceleration solutions. Packeteer's adaptive compression engine becomes increasingly "knowledgeable" as it dynamically assesses which traffic types will benefit from compression and which will not, and then applies acceleration accordingly. Compression dictionaries are continuously tuned on a per-application basis to provide the highest possible gains. Additionally, its algorithm "plug-in" design will enable multiple compression algorithms and techniques to be added in the future. ACTIVETUNNEL Many standalone compression products require tedious manual configuration. Packeteer's innovative tunnel management feature, ActiveTunnel, automatically detects Xpress-enabled PacketShapers and dynamically builds acceleration tunnels between the units, reducing setup time and complexity and ongoing administrative costs. LAYER 7 APPLICATION CLASSIFICATION AND ANALYSIS PacketShaper Xpress leverages the PacketShaper's Layer 7 application classification capability, enabling users to get a comprehensive view of network traffic and application performance before activating acceleration. Class-based acceleration allows users to select which traffic classes to accelerate so that compression overhead does not impact the performance of uncompressible or pre-compressed applications like VoIP and certain multimedia streams. INTEGRATED TRAFFIC SHAPING Significant traffic loads and variable compression rates often result in high latency, jitter and packet loss. By tightly integrating application-intelligent acceleration with its patented TCP Rate Control and other traffic shaping technology, Packeteer is able to significantly reduce the negative effects of variable compression rates. Packeteer's patented TCP Rate Control actively manages congestion and meters compressed traffic flows across the WAN at a consistent prescribed rate, reducing latency and packet loss. ACCELERATION EFFICIENCY REPORTS A wealth of acceleration efficiency reports highlighting throughput, bandwidth savings and application performance are incorporated in PacketShaper's onboard Web reporting and in Packeteer's ReportCenterT central reporting application. SCALABLE, POLICY-BASED MANAGEMENT Packeteer's PolicyCenterT central configuration and policy management application allows customers to easily configure, deploy and administer large PacketShaper deployments. "Packeteer leveraged its expertise in advanced Web and content acceleration technologies to develop PacketShaper Xpress, a universal traffic acceleration solution that enables smart, simple and scalable operation," said Peter Owen, Territory Manager, Australia & New Zealand for Packeteer. "This builds on the PacketShaper's Layer 7 classification and traffic shaping capabilities to provide enhanced acceleration efficiency and give customers the power to control which applications receive the performance benefits achieved through acceleration." AVAILABILITY AND PRICING PacketShaper Xpress is currently undergoing beta testing with availability scheduled for March 2003. Pricing for Xpress upgrades to existing PacketShaper systems begins at $1,000 USD. ABOUT PACKETEER Based in Cupertino, Calif., Packeteer (NASDAQ: PKTR) is a leading provider of application traffic management systems that enable businesses to gain visibility and control of networked applications, extend network resources and align application performance with business priorities. For service providers, Packeteer systems provide a platform for delivering application-intelligent network services that control quality of service, expand revenue opportunities and offer compelling differentiation. The company's products are sold through more than 100 resellers, distributors and system integrators in more than 50 countries. For more information, visit the company's Web site at www.packeteer.com. # # # US SAFE HARBOR CLAUSE The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, including statements regarding Packeteer's expectations, beliefs, intentions or strategies regarding the future. Forward-looking statements include express or implied statements regarding future revenues and profitability, spending levels by existing and prospective customers, new product development, liquidity and macro economic conditions. All forward-looking statements included in this press release are based upon information available to Packeteer as of the date hereof. Packeteer assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those projected. Actual results may differ materially due to a number of factors including the perceived need for our products, our ability to convince potential customers of our value proposition, the costs of competitive solutions, continued capital spending by prospective customers and macro economic conditions. These and other risks relating to Packeteer's business are set forth in Packeteer's Form 10-K filed with the Securities and Exchange Commission on March 22, 2002, and Packeteer's Form 10-Qs and other reports filed from time to time with the Securities and Exchange Commission. TRADEMARKS: Packeteer and PacketShaper are registered trademarks and Packet Wise, AppVantage and AppCelera are trademarks of Packeteer, Inc. All other products and services are the trademarks of their respective owners.