The PRWIRE Press Releases https:// 2004-10-28T18:57:00Z Study Reveals Where to Find the Cheapest Flights Online 2004-10-28T18:57:00Z study-reveals-where-to-find-the-cheapest-flights-online Australian travellers looking for great travel deals online have been assisted today with the release of a price comparison report conducted by leading Internet research company Nielsen//NetRatings. The report, which compared prices across five top-ranking online travel websites, found that ZUJI Australia consistently returned the lowest fares for popular overseas travel destinations. The Nielsen//NetRatings study compared prices by searching for the lowest return economy flight to 10 international destinations departing from five locations across Australia. Price comparisons were carried out once a week until late August, with a booking lead-time of forty days. In its methodology, Nielsen//NetRatings designed the study to reflect the users experience in looking for the best deals online. Analysing the results of the study, Nielsen//NetRatings grouped the five online travel providers into two categories. The first category was for websites that searched for the cheapest fares but did not specify availability. In this category, ZUJIs Open Dates search function was found to consistently offer the lowest fares for travellers. Within this category, ZUJI Open Dates (flexible dates of travel) was also found to provide the lowest fares for flights departing from Sydney, Melbourne, Adelaide and Brisbane. As the Nielsen//NetRatings report noted, Of the five providers in this report ZUJI performed the best in terms of offering the lowest priced flights to online travel customers who requested open fares. The second category was for travel websites that searched for the cheapest fares as well as showing real-time availability for specific dates of travel. In this, ZUJI Fixed Dates was found to be the least expensive overall, as well as for flights departing from Sydney, Brisbane, Adelaide and Melbourne. Based on the aggregate of fares to all of the overseas destinations from the five locations, ZUJI Open Dates was found to be between 16% and 18% less expensive than the two providers in the first category. In the specified availability category, ZUJI Fixed Dates was also found to be less expensive than the two other providers. In its analysis of the customer experience of using the five providers, the Nielsen//NetRatings report noted that ZUJI Open Dates was one of the most user-friendly online systems, ZUJI offers a feature whereby the online user can check flights for three specific airlines at a time, this is very useful. Australians are savvy consumers who demand choice, control, convenience and above all value when they purchase travel, said Jo OBrien, General Manager for ZUJI Australia. We have long believed that ZUJI provides great flight, hotel and other travel products, and great value pricing. This external research validates this. ZUJIs success rests in the fact that we offer consumers complete transparency on pricing - when you want to see a wide range of options, compare alternatives or search for best price: come to ZUJI, said Ms OBrien. ZUJIs Open Dates function is designed for budget-conscious travellers who do not have set travel dates in mind for travel. By using this option customers can find the best available price, and then check for availability as a second step, she said. ZUJIs Fixed Dates function has been designed for travellers who know when they want or need to travel. Consumers enter the dates and ZUJI shows a range of alternatives from lowest to highest fare, said Ms OBrien. Unlike many other online players, ZUJI presents airline fare alternatives that are available, and can be booked immediately online, saving travellers significant time and frustration, and eliminating the need to search and review lots of fares that are unavailable for some periods of travel. About the Nielsen//NetRatings Price Comparison Report The Nielsen//NetRatings Online Travel Price Comparison Report was commissioned by ZUJI and was conducted once a week over four separate periods in August 2004. The overall objective of the report was to compare online travel providers and find which provider offered the cheapest flights to online customers. The five travel providers analysed in the report were ZUJI, BestFlights, Webjet, Travel.com and Flight Centre. Nielsen//NetRatings focused on overseas travel only, developing a price comparison for the lowest return economy fare to ten destinations and about twenty airlines departing Australia. Points of departure analysed in the report were Sydney, Melbourne, Adelaide, Brisbane and Perth. Booking lead time was forty days in advance, and when a fixed return date was required, the date three weeks from the date of departure was used. No surcharges, government taxes or airport taxes were included in the analysis. Nielsen//NetRatings grouped the five providers into two categories: *Lowest fares without specified availability - ZUJI Open Dates, Best Flights and Flight Centre * Lowest fares with specified availability - ZUJI Fixed Dates, Webjet and Travel.com Based on the aggregate of fares to the ten international destinations over the four-week period from the five departure points in Australia, ZUJI Open Dates was found to be 18.57% less expensive than Flight Centre, and 16.38% less expensive than BestFlights in the first category. In the second category, ZUJI Open Dates was found to be less expensive than Webjet and Travel.com based on these same measures. Destinations analysed in the report were: London, Singapore, Paris, New York, Rome, Hong Kong, Los Angeles, Auckland, Vancouver, Bangkok. Please note: Nielsen//NetRatings recognises that the functionality of each online travel site is different and thus produces a different user experience. However, within the realms and constraints of the study Nielsen//NetRatings believes the outcome of the report to be representative. Online Shines as Australians Log On to Travel 2004-08-19T14:52:00Z online-shines-as-australians-log-on-to-travel The online travel market in Australia continues to grow, with Australians leading the rest of the region in researching and booking travel online, according to the latest figures released today by ZUJI, Asia Pacific's leading online travel company. ZUJI released its second quarterly ZUJI Online Travel Report, offering insights into consumer demographic and booking trends across the Asia Pacific region. The Report was launched at a Forum in Sydney attended by e-business leaders*, discussing major e-commerce trends and the current drivers behind the success of online travel in Australia. The Online Travel Report found that Australians are the most confident online travellers in the region, with 88 percent completing their transactions online - compared with only 80 percent for the entire Asia Pacific - and 99 percent of Australians paying by credit card. According to industry analysts Marketshare, the online travel market in Asia Pacific will grow from US$8 billion in 2003 to US$16 billion in 2006, with Australia the second largest market in the region. Supporting these figures, ZUJI has achieved average growth in bookings of 64 percent every quarter since January 2003 until June 2004. ZUJI has almost a million members across Asia Pacific, including 229,000 in Australia. In the past two years, online travel in Australia has grown by 28.8 percent, according to Nielsen//Netratings, the global standard for Internet audience measurement and analysis. "In June 2004 alone, nearly 4 million Australians visited an online travel site," said Markus von der Luehe, Senior Analyst for Nielsen//Netratings. "That means that 44 percent of the total active online population in Australia visit a site every month for travel information or to book their next holiday." Other key findings of the ZUJI Online Travel Report were that more than two-thirds of all online travel consumers in Australia take between two and four trips each year, and 10 percent take more than five trips. Shorter lead times are common with 32 percent of travellers book their flights within two weeks of travel, and 72 percent take trips of less than seven days. According to Jo O'Brien, General Manager for ZUJI Australia, these statistics are indicative of a growing trend towards more frequent and spontaneous travel in Australia. "The growth of low cost carriers in Australia, and the general availability of extremely good deals has made travel a lot more affordable for everyday Australians. The strong Australian dollar and general stability around the region means that people are more enthusiastic and confident to travel than they have been for years." The Online Travel Report found that online travel consumers are spread fairly evenly over most household income brackets, however high income earners make up the largest group, with 39 percent of households having an annual income of AU$75,000 or more. The report also found that online travel is still very popular with singles and couples, with 90 percent of all bookings for just one or two people in the second quarter. Ms O'Brien commented that the biggest growth for ZUJI in the second quarter was from hotel and accommodation. "We have witnessed more than 150 percent growth in hotel bookings since the beginning of the year, and we expect this growth to continue into 2005. What is interesting is that many Australians prefer the option of booking their accommodation further out, with only 54 percent of hotel rooms booked within three weeks of travel. Clearly the distressed inventory model does not suit a lot of Australian travellers who need more choice and flexibility." Nearly all customers were comfortable with travelling domestically using electronic tickets (97 percent), while a much smaller number used electronic tickets for international travel. "While paper tickets are still the norm for international travel right now, we believe they will be a thing of the past by 2006," said Ms O'Brien. Top five expectations of an online travel website (in order of importance): 1. Great deals and offers 2. Secure online payment 3. One stop shop for all travel needs 4. Help at hand (customer care) 5. Trusted, reputable company Top 10 international destinations for Australians during Q2 2004: 1. Auckland 2. London 3. Bangkok 4. Singapore 5. Los Angeles 6. Kuala Lumpur 7. Hong Kong 8. Manila 9. Wellington 10. Bali * ZUJI Online Travel Forum Attendees: Peter Coroneos, Chairman, Internet Industry Association of Australia Jo O'Brien, General Manager, ZUJI Australia Hans Belle, Vice President Marketing Asia Pacific, Sabre Holdings Gregg Rowley, Managing Director, VeriSign Martin Hoffman, CEO, Ninemsn Markus Von Der Luehe, Senior Analyst, Nielsen//Netratings The full ZUJI Online Travel Report Q2 2004, and Nielsen//Netratings research are both available on request as PDF documents. ZUJI launches Online Travel Report 2004-06-03T15:12:00Z zuji-launches-online-travel-report What are the demographics of the average online travel consumer in Australia? Well, according to ZUJI, she is female, aged between 25-29, either single or in a relationship with no children, and likes to book travel while she?s at work. ZUJI today launches its first quarterly ZUJI Online Travel Report Q1 2004, offering insights into consumer demographic and booking trends across the Asia Pacific region. This report offers interesting insights into Australian travel habits and how we compare with our Asian neighbours. Key Findings: * There is a higher degree of older online travel consumers (55 years+) in Australia than the rest of Asia Pacific. In fact, online travel is reasonably evenly spread across the age demographics, suggesting a more mature Internet population than other Asian markets * 56% of online travel consumers in Australia are female, suggesting that women are often the researchers decision makers when it comes to travel * Nearly 60% of online travel consumers in Australia are DINKS or SINKS (Double/Single Income No Kids) * 61% of travel bookings are made between 8am-5pm and mostly during the week - meaning we are booking our travel when we?re at work * 63% of flights booked are for less than seven days, and 74% of hotels booked were for between one and two days - Australians are fans of the short break Top 10 International Travel Destinations for Australians Q1 2004: 1. Auckland 2. Singapore 3. Bangkok 4. Los Angeles 5. London 6. Hong Kong 7. Kuala Lumpur 8. Vancouver 9. Phuket 10. Manila The full ZUJI Online Travel Report Q1 2004 is available on request in .pdf format. ?Gullivers Pacific? to partner with ZUJI to launch online travel site in New Zealand 2004-05-28T21:19:00Z gullivers-pacific-to-partner-with-zuji-to-launch-online-travel-site-in-new-zealand New Zealand?s largest travel group, Gullivers Pacific, and Asia Pacific?s leading online travel company, ZUJI, have joined forces in a strategic alliance. The alliance will result in the development of an online travel web site for New Zealanders, to be branded ?ZUJI? and managed by Gullivers Pacific. The ZUJI site is envisaged to be the most comprehensive online travel offering in New Zealand. The ZUJI network has international access to 300 airlines, 33,000 hotels, 50 car hire companies and more than 3,000 activities and attractions. ZUJI is backed by 15 Asia Pacific airlines and Travelocity ? a leader in online travel. ZUJI is the only online travel agency with a pan-Asia Pacific footprint, and New Zealand will be ZUJI?s 6th country market. This deal represents the first time that ZUJI has partnered with a local company to enter a new market, a reflection on Gullivers? reputation and capabilities. ZUJI entered the Australian market in 2002. It is Australia's fastest growing online travel company with growth of 44% over the previous quarter and over 200% on the same quarter last year. It also has highly successful online travel sites operating in Singapore, Hong Kong, Taiwan and (South) Korea. Gullivers will represent the ZUJI brand in New Zealand, and manage operational aspects of running the business in New Zealand. Travel content and deals for the New Zealand ZUJI site will be sourced by Gullivers Pacific. In announcing details of the plan, David Wafer, Gullivers Pacific Chief Executive Officer, said: ?New Zealanders are highly tech-savvy, love to travel and are already actively exploring options for making travel reservations online. With almost 80% of New Zealanders now online (Nielsen Q4 2003), and close to 10 percent of travel booked over the Internet across the Asia Pacific Region today, it is clear that Gullivers must embrace this emerging market opportunity. To do this, we have decided to implement an online distribution channel. This channel is ZUJI. ?This decision is a strategic business move for Gullivers. The ZUJI online travel site will co-exist alongside our current wholesale and retail businesses. Together, Gullivers and ZUJI make a formidable team in New Zealand,? said Mr Wafer. The ZUJI relationship allows Gullivers access to ZUJI?s highly sophisticated booking technology and core content. Establishing an online channel with ZUJI allows Gullivers to ?hit the ground running? with a travel site in a matter of months, versus years. The site is anticipated to be ready to take consumer bookings by Q4 2004. ZUJI?s entry to New Zealand offers travel suppliers a new distribution channel to reach travellers in New Zealand. Chad Howard, ZUJI?s General Manager, Partnerships, commented: "ZUJI is delighted to announce our relationship with Gullivers, the first ZUJI Network Partner. ?The driving force behind the creation of the ZUJI / Gullivers relationship are ?Net-savvy travellers, who are already buying flights and hotels online in New Zealand, across Asia Pacific and the world. The trend towards booking travel online has now found traction in New Zealand. ZUJI?s market-entry here is evidence of that. ?New Zealander travellers will soon be able to visit the ZUJI site in New Zealand to find a comprehensive, one-stop-shop for travel, which will accept real-time bookings and secure payment for purchases on or offline. ?Bringing ZUJI to New Zealand is part of our plan to extend the ZUJI brand and services into new markets. Our goal is to become the number one online travel agency site in New Zealand, supporting our leadership position across Asia Pacific.? ZUJI?s scale gives it the ability to leverage regional supplier relationships across Asia Pacific. This, combined with its low infrastructure model, and dedicated local teams ? in this case Gullivers - allows ZUJI to offer great travel deals online. ZUJI?s highly sophisticated technology makes shopping for available travel options (seats/flights, rooms/hotels, car hire, attractions), and making reservations online in real time, easy ? as well as ensuring highly secure online payment/e-commerce environment. Many overseas travellers already use ZUJI?s international sites to book trips to New Zealand. In Q1 2004, Auckland was one of the Top 20 destinations booked on ZUJI, and the number one international destination booked on ZUJI?s Australian site (ZUJI Online Travel trends, Q1 2004). ZUJI the only online travel site to show Qantas domestic, Virgin Blue and Jetstar Fares in price-comparison format 2004-04-22T04:00:00Z zuji-the-only-online-travel-site-to-show-qantas-domestic-virgin-blue-and-jetstar-fares-in-price-comparison-format Asia Pacific?s leading online travel company ZUJI today announced that it is the first and only online travel site in Australia to offer Qantas, Virgin Blue and Jetstar domestic fares in an integrated online display. In a highly sophisticated technology enhancement ZUJI now accesses all three major Australian domestic airlines to source available seats and flight information. ZUJI then presents this information with consumers and then offers the ability for consumers to book the flight in real time, safely and security online with ZUJI up to 6 hours before flight departure. ?By showing travellers a comprehensive range of fare choices for Qantas, Virgin Blue and Jetstar, ZUJI has made the need to visit different websites to check domestic travel options pass,? said Ms Jo O?Brien, General Manager, ZUJI Australia. People who log onto ZUJI (www.zuji.com.au) can now search, see available seats and book domestic flights from Qantas, Virgin Blue and Jetstar carriers online with ZUJI. ZUJI?s integrated fare option screen allows travellers to price check the lowest fare on any of the three airlines on one site. ?ZUJI offers the only place to compare ?apples-with-apples? domestic flights quickly and easily with one search. This saves consumers time, reduces the hassle-factor of jumping between sites and, we believe, is a much better alternative for customers than simply providing site ?buttons? to click through to find fares. ?ZUJI is absolutely leading the industry with this new service, making us the most convenient place for travellers to go for comprehensive domestic fare choices and great value travel. ?Our promise to the Australian traveller is that we do not charge service or booking fees. With our comprehensive range of domestic and international hotel, flight and car hire products, great a prices and reliability, there?s no need for travellers visit anyone but ZUJI to find great travel deals and book the trip that meets their specific needs and budget,? said Ms O?Brien. ZUJI?s domestic fare and other regular enhancements do not come at any additional cost to Australian travellers as ZUJI? operates on a low cost structures as a result of high automation of travel search and booking processes. ZUJI?s regional scale allows it to spread the cost of site and product enhancements across a wide geographic market, and sees such enhancements as part-and-parcel of continuing to offer the best available online travel booking service in Asia Pacific. ?Our customers have told us they like to book travel online because it?s fast, easy and convenient,? said Ms O?Brien. ?Nearly 98% of our customers already choose e-tickets for domestic travel for exactly the same reasons. ?With the launch of our new integrated display and our transition to full domestic e-ticketing, our customers can now be in the sky within six hours of making a domestic booking. With the range of fares, options and features we now offer, ZUJI is truly the first and last stop for domestic travel in Australia,? said Ms O?Brien. - Ends - About ZUJI ZUJI is Asia Pacific?s leading online travel company. ZUJI is a joint venture of 15 leading airlines operating in Asia-Pacific, and Travelocity, the most popular travel site in the United States. The airlines are All Nippon Airways, Cathay Pacific Airways, China Airlines, EVA Airways, Garuda Indonesia, Hong Kong Dragon Airlines, Japan Airlines, Malaysia Airlines, Northwest Airlines, Philippine Airlines, Qantas Airways, Royal Brunei Airlines, SilkAir, Singapore Airlines and United Airlines. Note: The merger of Japan Air System (JAS) and Japan Airlines (JAL) was completed on 1 April 2004. The combined new entity is called Japan Airlines. ZUJI has Internet travel sites and offices in five Asia Pacific countries. ZUJI site urls are: Singapore: www.zuji.com.sg (English language) Hong Kong: www.zuji.com.hk (English and Chinese language) Taiwan: www.zuji.com.tw (Chinese language) Australia: www.zuji.com.au (English language) Korea: www.nextour.co.kr (Korean language / under brand name "Nextour") ZUJI?s Head Quarters are located in Singapore. ZUJI partners with: * Yahoo! in Australia, Hong Kong, Singapore and Korea to power the travel channel * ninemsn ?Getaway Travel? in Australia, the #1 online portal in Australia to power the travel channel * MSN in Singapore and Korea to power the travel channel * AsiaOne, news portal in Singapore to power the travel channel * Taiwan Top Tours, China Times Travel Services for Taiwan domestic itineraries * Naver.com Korea to power an exclusive store in the travel section * Korean Air for provision of ?Honeymoon? and ?Woman? travel portal ZUJI is Asia Pacific?s most comprehensive online travel company, empowering travellers to create their own journeys with online access to a comprehensive range of travel products and including more than 300 airlines, 33,000 hotels, 50 car hire companies and more than 3,000 activities and attractions. ZUJI has an online member base exceeding 1 million travellers and has aggressive expansion plans in Asia Pacific. ZUJI?s target countries for future expansion include New Zealand, India, China and other South East Asia markets. ZUJI on TV 2004-04-07T04:00:00Z zuji-on-tv Asia Pacific?s leading online travel company ZUJI today announced its first entry onto Australian television with an on-air partnership with Channel Nine?s Today Show. From this week, ZUJI (www.zuji.com.au) will present a ?Hotel Deal of the Week? at 6.50am each Wednesday morning, in which it will profile domestic and/or international hotels that can be booked online using ZUJI?s ?Hotel Guru? booking tool. The segments will contain information about ZUJI?s hotel deals encompassing, but not limited to, provision of room rates and special offers, such as free room upgrades, meals, gifts, services and/or vouchers. The 12 month campaign with Channel Nine is ZUJI?s first ever foray onto television. The company first launched above-the-line marketing and promotions in August 2003, with an integrated print, online and outdoor campaign that focused on building awareness and driving customers to the ZUJI site. The campaign was incredibly successful for ZUJI and saw its prompted brand awareness jump from 38% in May 2003, to 46% in September 2003 and then to 66% in January this year . ?We are committed to providing Australian travellers with a wide range of travel options online ? including great prices and great deals on a full range of travel options including flights, hotels, car hire and activities. ZUJI?s Channel Nine partnership is our first foray into television, and it is a strategic step which is designed to tempt even more Australians to book travel online with ZUJI,? said Jo O?Brien, General Manager for ZUJI Australia. This week on the Today Show, ZUJI is offering rooms at the luxurious Stamford Plaza in Sydney?s exclusive Double Bay for just $200 per night with $100 credit to spend on any food or beverage at the hotel. About ZUJI ZUJI is Asia Pacific?s leading online travel company. ZUJI is a joint venture of 15 leading airlines operating in Asia-Pacific, and Travelocity, the most popular travel site in the United States. The airlines are All Nippon Airways, Cathay Pacific Airways, China Airlines, EVA Airways, Garuda Indonesia, Hong Kong Dragon Airlines, Japan Airlines, Malaysia Airlines, Northwest Airlines, Philippine Airlines, Qantas Airways, Royal Brunei Airlines, SilkAir, Singapore Airlines and United Airlines. Note: The merger of Japan Air System (JAS) and Japan Airlines (JAL) was completed on 1 April 2004. The combined new entity is called Japan Airlines. ZUJI has Internet travel sites and offices in five Asia Pacific countries. ZUJI site urls are: Singapore: www.zuji.com.sg (English language) Hong Kong: www.zuji.com.hk (English and Chinese language) Taiwan: www.zuji.com.tw (Chinese language) Australia: www.zuji.com.au (English language) Korea: www.nextour.co.kr (Korean language / under brand name "Nextour") ZUJI?s Head Quarters are located in Singapore. ZUJI partners with: * Yahoo! in Australia, Hong Kong, Singapore and Korea to power the travel channel * ninemsn ?Getaway Travel? in Australia, the #1 online portal in Australia to power the travel channel * MSN in Singapore and Korea to power the travel channel * AsiaOne, news portal in Singapore to power the travel channel * Taiwan Top Tours, China Times Travel Services for Taiwan domestic itineraries * Naver.com Korea to power an exclusive store in the travel section * Korean Air for provision of ?Honeymoon? and ?Woman? travel portal ZUJI is Asia Pacific?s most comprehensive online travel company, empowering travellers to create their own journeys with online access to a comprehensive range of travel products and including more than 300 airlines, 33,000 hotels, 50 car hire companies and more than 3,000 activities and attractions. ZUJI has an online member base exceeding 1 million travellers and has aggressive expansion plans in Asia Pacific. ZUJI?s target countries for future expansion include New Zealand, India, China and other South East Asia markets. Zuji acquires Korea's number 1 travel website: Nextour 2004-03-08T19:15:00Z zuji-acquires-korea-s-number-1-travel-website-nextour Leading Asia Pacific online travel company ZUJI today announced its acquisition of 'Nextour', Korea's No.1 Internet Travel Website*, and confirmed that ZUJI intends to establish a presence in New Zealand, India, China and other South East Asia markets by end 2005. The announcement was made by ZUJI's Chief Executive Officer, Mr Scott Blume, in Seoul, Korea today as the deal was finalised: "One year ago ZUJI was basically still in start-up mode, but we had an innovative dream, a robust business plan and the conceptual and financial support of 16 Asia Pacific airlines and Travelocity. During the past six months ZUJI has matured and grown organically in our start-up markets, and through acquisition in Taiwan. ZUJI is now the number one, two or three online travel agency site in each market. ZUJI's acquisition of Nextour in Korea immediately establishes ZUJI as the number one online travel website in Korea and confirms ZUJI's position as the absolute leading online travel company in Asia Pacific." Jo O'Brien, General Manager ZUJI Australia said, "For Australian based travel suppliers, the acquisition of Nextour significantly extends ZUJI's consumer reach throughout Asia Pacific. ZUJI has unmatched ability to promote travel products to over one million travellers at the click of an email 'send' button, and access to millions of travellers through ZUJI sites. This translates to incredible speed to market, and an extremely cost effective distribution channel for travel suppliers to reach travellers, now including those located in Korea." While announcing the deal, Mr Blume confirmed that ZUJI builds its business around a simple philosophy: maximising the return on investment in technology and resources by reaching millions of Internet users. This translates to massive scalability for the business. Further, ZUJI complements a 'high-tech, low-touch' approach to travel booking and fulfilment with a commitment to ensuring the content, transaction currency and language of each ZUJI site is relevant to the customers in each country. "To meet the varying needs of travellers across Asia Pacific we recognise the value of operating country-specific sites, which are managed by locally-based teams who build strong supplier relationships. These local teams oversee site content, site look-and-feel and operational aspects with a view to ensuring there is a strong connection between what each ZUJI site offers, and what local travellers want: tempting travel choices and great travel deals." There are an estimated 57 million Internet-connected people in ZUJI's current five markets**, of which Koreans comprise 26 million. As a result of the Korea acquisition, ZUJI now has more than 1 million Members in Asia Pacific, and estimates that it reaches 2/3 of all Internet users in core markets through alliance partnerships. "ZUJI's foremost commitment is to our customers, no matter where they're based in Asia Pacific. Buying travel with ZUJI allows travellers to purchase with confidence online, recognising that ZUJI is backed by 16 airlines and Travelocity, and partners with some of the worlds most trusted payment and online brands (VISA, MasterCard, VeriSign, Yahoo!, MSN). ZUJI is committed to providing our customers with the best online travel tools and services in Asia Pacific, which means delivering great domestic and international travel options, great travel deals, 24X7 access to site, and the ability to search and book travel with us in real time. "Both BuyLow Travel (ZUJI's October 2003 acquisition, Taiwan) and Nextour (Korea) were companies at the forefront of online travel innovation in their respective markets. Even though they were market leaders in one country, they recognised that the online travel business requires both upfront and ongoing capital investment to maintain, promote and continually enhance site functionality. We anticipate that there are other one-market sites also facing similar reality-checks across the Asia Pacific region," Mr Blume concluded. ZUJI is Asia Pacific's leading online travel company. ZUJI is a joint venture of 16 leading airlines operating in Asia-Pacific and Travelocity, the most popular travel site in the United States. The airlines are All Nippon Airways, Cathay Pacific Airways, China Airlines, EVA Airways, Garuda Indonesia, Hong Kong Dragon Airlines, Japan Air System, Japan Airlines, Malaysia Airlines, Northwest Airlines, Philippine Airlines, Qantas Airways, Royal Brunei Airlines, SilkAir, Singapore Airlines and United Airlines. ZUJI has Internet travel sites and offices in five Asia Pacific countries. In Australia the url is www.zuji.com.au (English language). ZUJI other site urls are: Singapore: www.zuji.com.sg (English language) Hong Kong: www.zuji.com.hk (English and Chinese language) Taiwan: www.zuji.com.tw and www.buylowtravel.com.tw (Chinese language) Korea: www.nextour.co.kr (Korean language) ZUJI's Head Quarters are located in Singapore. In Australia ZUJI partners with: * Yahoo! in Australia (also a partner in Hong Kong, Singapore and Korea to power the travel channel) * ninemsn "Getaway Travel" in Australia, the #1 online portal in Australia to power the travel channel ZUJI's partners in other markets: * Yahoo! in Taiwan to power the 'Travel Overseas' channel * MSN in Singapore and Korea to power the travel channel * AsiaOne, news portal in Singapore to power the travel channel * Taiwan Top Tours, China Times Travel Services for Taiwan domestic itineraries * Naver.com Korea to power an exclusive store in the travel section * Korean Air for provision of 'Honeymoon' and 'Woman' travel portal ZUJI is also Asia Pacific's most comprehensive online travel retailer, empowering travellers to create their own journeys allowing travellers online access to a comprehensive range of travel products and including more than 300 airlines, 33,000 hotels, 50 car hire companies and more than 3,000 activities and attractions. ZUJI has an online member base exceeding 1 million travellers and has aggressive expansion plans in Asia Pacific. ZUJI's target countries for future expansion include New Zealand, India, China and other South East Asia markets. ZUJI Appoints Jo O'Brien as General Manager, Australia 2003-04-02T15:31:00Z zuji-appoints-jo-o-brien-as-general-manager-australia ZUJI, Asia Pacific's most comprehensive travel portal, today announced the appointment of Jo O'Brien as General Manager for Australia. She will be based in ZUJI's Australian office in Sydney. Ms O'Brien has more than 25 years of experience in almost every aspect of the Australian travel industry. Prior to joining ZUJI, she managed one of Australia's largest travel groups with responsibility for a network of over 500 agents. Complementing these strong leadership skills, Ms O'Brien brings significant online experience to the role, having conceived and led Jetset's integrated internet strategy, and previously managing an IT department with a complex data network. Ms O'Brien also established and owned a travel agency that achieved a turnover of $4.5 million within four years of operation. Ms O'Brien will be responsible for leading ZUJI into its second year of operation. Established by 16 leading airlines operating in Asia-Pacific and Travelocity.com, the most popular online travel service in the United States, ZUJI launched in Australia in July 2002 and has since achieved a constant growth of both new members and transactions. In December 2002, Red Sheriff data ranked www.zuji.com.au as the fourth most visited portal in the travel category in Australia. In her new role, Ms O'Brien will be responsible for building the ZUJI brand and developing strong relationships with partners and travel product suppliers in Australia. Ms O'Brien said that ZUJI's goal in 2003 is to become the leading provider of online travel in Australia. "We are establishing Sydney as our head office in Australia, and developing our brand presence in the market," she said. "New technology will continue to allow us to deliver on our promise of providing the best resources for consumers to book travel online. Our partnerships with Australia's leading websites such as ninemsn and Yahoo! Australia & NZ will allow ZUJI to reach over 80 percent of Australia's 11 million online population, thus making ZUJI a very cost effective distribution channel for airlines, hotels and rental car companies." ZUJI's Chief Executive Officer, Scott Blume, said, "Jo's strong track record, knowledge of the Australian travel industry and demonstrated leadership skills make her the ideal choice to lead ZUJI in Australia. Having worked with the company since our launch last July, we are confident in Jo's ability to achieve our goal of making ZUJI Australia's leading travel portal." Commenting on her vision for 2003, Ms O'Brien said, "By our first birthday we will have a string of important achievements to celebrate and a healthy future to look forward to. We have already established an extremely strong market presence and membership base in the past year. Our aim is to delight our customers through superior products, service and value, deliver value to our partners and suppliers, and provide a challenging and rewarding environment for our staff." * electronic images of Jo O'Brien available upon request ~ends~ About ZUJI ZUJI (www.zuji.com) aims to be the leading business-to-consumer (B2C) and business-to-business-to-consumer (B2B2C) travel portal in Asia-Pacific. Through ZUJI, travellers can access a comprehensive range of travel products that include more than 400 airlines, 56,000 hotels and more than 50 car rental companies. Combined with innovative travel planning tools like Flight Guru and Price Guru, ZUJI gives travellers the freedom to create their own journeys. The ZUJI experience is enhanced by best value pricing, excellent customer service and leading-edge technology. ZUJI is a joint venture of 16 leading airlines operating in Asia-Pacific and Travelocity.com, the most popular online travel service in the United States. The airlines are All Nippon Airways, Cathay Pacific Airways, China Airlines, EVA Airways, Garuda Indonesia, Hong Kong Dragon Airlines, Japan Air System, Japan Airlines, Malaysia Airlines, Northwest Airlines, Philippine Airlines, Qantas Airways, Royal Brunei Airlines, SilkAir, Singapore Airlines and United Airlines. Getaway with ZUJI 2003-02-06T21:31:00Z getaway-with-zuji Asia Pacific's most comprehensive travel portal, today announced a major partnership with Australia's largest website, ninemsn, to power the travel booking services of ninemsn's travel site, Getaway(1). To mark the launch, all visitors who plan and book holiday packages between February and March 2003 by visiting ninemsn.com.au/getaway will receive an exclusive five percent discount on their purchase. Commenting on the partnership, Ms Jane O'Connell, Director of Network Content said, "In November 2002, over 2.86 million(2) Australians visited a travel website to research holiday destinations. That equates to 38 percent of the entire online Australian population," said Ms O'Connell. "Interestingly, more people visit travel sites than other areas like sport, real estate, employment and auto sites(3). We also know that 67 percent of those people who use the internet for travel information are more likely to married and have no kids in the household (69 percent),"(4) said Ms O'Connell. People who use ninemsn's Getaway site tend to search on Fridays during work hours between 10am and 5pm, and in the lead-up to Christmas 2002, the destinations that people were most interested in researching as a holiday destination were Fiji, Sydney and Melbourne. "Partnering with such a strong player as ZUJI in the online travel market presents us with a great opportunity to take advantage of this growing market. We are confident that visitors to Getaway will be delighted with ZUJI's comprehensive range of competitively priced travel products and its suite of innovative travel planning and booking tools" said Ms O'Connell. The number of people visiting travel domains grew by 18 percent from June 2002 to December 2002, while the overall active Internet population was stable(5). According to Jo O'Brien, country manager for ZUJI, this partnership means both companies are well poised to take advantage of Australia's exploding online travel market. "We are delighted that ninemsn has chosen ZUJI as its exclusive travel booking-engine partner. The combined resources of Australia's number one website, and Asia Pacific's leading travel portal means consumers will have greater choice and flexibility in researching and purchasing travel online. "The Asia Pacific online travel market expected to grow from US$2.7 billion in 2002 to US$8 billion in 2004(6), and from 3.5 percent of the total travel market to 9.5 percent over the same period," said Ms O'Brien. "By partnering with ninemsn, ZUJI is well placed to capture significant market share through access to some of the 6.2 million Australians who regularly visit ninemsn." In addition to ZUJI's travel resources and air, hotel and car booking service, visitors to ninemsn's Getaway site can now access ZUJI's new holidays and packages feature, launched in 2003. By using the holidays tool, travellers can create their own holiday packages with flights and accommodation to the destination of their choice, and can also access set package deals that offer great savings. ~ends~ About ninemsn Australia's number-one website capturing the largest online audience in Australia, with over six million people visiting each month. Formed in 1997, ninemsn is a 50:50 joint venture between the Microsoft Corporation and ecorp. ninemsn is currently ranked as Australia's leading online publisher with over 80% reach to Australian online consumers. About ZUJI ZUJI (www.ZUJI.com) aims to be the leading business-to-consumer (B2C) and business-to-business-to-consumer (B2B2C) travel portal in Asia-Pacific. Through ZUJI, travellers can access a comprehensive range of travel products that include more than 400 airlines, 56,000 hotels and more than 50 car rental companies, giving travellers choice and control in creating their own journeys. The ZUJI experience is enhanced by best value pricing, excellent customer service and leading-edge technology that allows for speed and ease of navigation and innovative travel planning tools. ZUJI is a joint venture of 16 leading airlines operating in Asia-Pacific and Travelocity.com, the world's most popular online travel service. The airlines are All Nippon Airways, Cathay Pacific Airways, China Airlines, EVA Airways, Garuda Indonesia, Hong Kong Dragon Airlines, Japan Air System, Japan Airlines, Malaysia Airlines, Northwest Airlines, Philippine Airlines, Qantas Airways, Royal Brunei Airlines, SilkAir, Singapore Airlines and United Airlines. 1 ninemsn's Getaway site records over 264,000 Australian unique visitors each month - Red Sheriff Ratings, October 2002 2 Red Sheriff Ratings November 2002 3 Red Sheriff Ratings November 2002 4 Roy Morgan Single Source, Oct 01-Sept 02 5 Nielsen NetRatings 6 PhoCusWright July 2002 (market forecast is for 6 countries in Asia-Pacific : Australia, China, Hong Kong, Singapore, South Korea, Taiwan) ZUJI Launches in Hong Kong and Expands its Asia Pacific Presence 2002-12-11T15:15:00Z zuji-launches-in-hong-kong-and-expands-its-asia-pacific-presence ZUJI, Asia Pacific's first region-wide travel portal, today announced its Hong Kong launch following successful launches in Australia and Singapore in July this year. ZUJI's launch in Hong Kong coincides with the announcement that the Australian Competition and Consumer Commission (ACCC) will not intervene with the venture. In Australia and Singapore, ZUJI has seen steady growth in the number of members and a consistent doubling of transactions from July to October. Additionally, in October this year, www.zuji.com was ranked the fifth most visited travel portal in Australia by RedSheriff, auguring well for the company's launch in Hong Kong and for future expansion in the region. As the first online travel portal to tailor its content to suit travellers throughout the Asia Pacific region, ZUJI understands the cultural differences that characterise the region, and will offer the Hong Kong site in two versions; English and Chinese. "The Asia Pacific online travel market is expected to grow from $4.7 billion this year to $14 billion in 2004, and from 3.5 percent of the total travel market to 9.5 percent over the same period," said Jo O'Brien, acting country manager, ZUJI Australia. "Feedback from our customers has already been wonderfully encouraging and the shareholders are of one mind about ZUJI's incredible potential in this internet-savvy market." In addition to boasting an unprecedented relevance to an Asia Pacific clientele, ZUJI offers innovative tools that are not available on any other travel portal. ZUJI's Flight Guru, for example, has the unique ability to prompt the traveller of stopover opportunities offered by selected airfares to make overall planning of travel easy. Price Guru, tracks the lowest return airfares for up to five selected destinations and sends an email alert when an airfare reaches the specified price. These tools are supported by the portal's robust internet infrastructure, sophisticated booking engine and leading-edge technology. All these combine to ensure travellers navigate and book with ease, as well as make speedy, reliable and secure transactions when needed. All online payments are secured and encrypted by VeriSign, the global leader in online security for e-commerce payments, giving customers peace of mind. Alternatively, customers can pay by phone through the ZUJI 24/7 Customer Service Centre where the multi-lingual staff offer complete customer support capabilities across multi-channels (telephone, webchat, fax and email). ZUJI recently announced major deals with ninemsn and Yahoo! Australia & NZ to provide travel booking engines for both portals. These deals represent a major step in ZUJI's plan to become the region's leading travel portal and will allow ZUJI to access more than 83 percent of Australia's online population. ZUJI is backed by 16 leading international airlines, including Qantas Airways, Cathay Pacific and Singapore Airlines, and is powered by Travelocity.com, the world's most popular online travel service. The site provides a comprehensive range of competitively priced travel products and services, including access to more than 400 airlines, 56,000 hotels and more than 50 car rental companies. ~ends~ About ZUJI ZUJI (www.ZUJI.com) aims to be the leading business-to-consumer (B2C) and business-to-business-to-consumer (B2B2C) travel portal in Asia-Pacific. Through ZUJI, travellers can access a comprehensive range of travel products that include more than 400 airlines, 56,000 hotels and more than 50 car rental companies, giving travellers choice and control in creating their own journeys. The ZUJI experience is enhanced by best value pricing, excellent customer service and leading-edge technology that allows for speed and ease of navigation and innovative travel planning tools. ZUJI is a joint venture of 16 leading airlines operating in Asia-Pacific and Travelocity.com, the world's most popular online travel service. The airlines are All Nippon Airways, Cathay Pacific Airways, China Airlines, EVA Airways, Garuda Indonesia, Hong Kong Dragon Airlines, Japan Air System, Japan Airlines, Malaysia Airlines, Northwest Airlines, Philippine Airlines, Qantas Airways, Royal Brunei Airlines, SilkAir, Singapore Airlines and United Airlines. ZUJI Appoints Scott Blume as Chief Executive Officer 2002-11-28T20:19:00Z zuji-appoints-scott-blume-as-chief-executive-officer ZUJI, the internet travel portal owned by 16 of Asia Pacific's leading airlines and Travelocity.com is pleased to announce the appointment of Scott Blume, 43, as its Chief Executive Officer. He will be based at ZUJI's Headquarters in Singapore. Scott has more than 13 years experience in the travel industry, most recently as Chief Executive Officer and Executive Director of ITG Limited (formerly Internet Travel Group), where he has led a significant turnaround in financial performance with the group returning to profitability during 2001/2002 after posting a loss of AU$5 million the previous year. As CEO and Director of an Australian Stock Exchange listed company, Scott has also had extensive dealings with the ASX, institutional investors and shareholders. At ITG, Scott has been responsible for the Group's three operating businesses in Australia and New Zealand. These businesses include TQ3 Travel Solutions for corporate business, The Events Centre, which organises event tours around the globe and throughout Asia Pacific, and Lumina Technologies which develops customised travel technologies including corporate online booking solutions. Scott also sits on the management board of TQ3 Travel Solutions. Prior to joining ITG, Scott was General Manager of Carlson Wagonlit Travel (CWT) Australia, where he played a key role in growing CWT's business in Australia and supporting its expansion into Asia. He joined CWT from Traveland, where he held the positions of Director of Retail Sales and Director of Finance and Administration over a nine-year period. Scott qualified as a Chartered Accountant in 1983 and his early career included 10 years with Deloitte's, where he specialised in the audit of tourism and hospitality enterprises and was seconded for 18 months to the North American operation working in Houston, USA. In his new role, Scott's key challenge will be to build into ZUJI into Asia Pacific's leading online travel portal. ZUJI launched in July 2002 in Australia and Singapore since when it has achieved a doubling of transactions every month and registered close to 100,000 members. It has established alliances with two of Asia Pacific's major internet portals whereby it will power travel channels for ninemsn in Australia and Yahoo! in Australia, Singapore and other Asian countries. Scott is excited by the challenge ahead. "ZUJI's mission, as I see it, is to lead the evolution of online travel sales in Asia Pacific. From the initial results, it is clear that there is demand out there for a region-wide one-stop online travel portal. Looking at ZUJI's product development plans, including the roll-out of a state of the art air booking engine and a tours and packages capability, I have no doubt that we will be in a position to change the way customers in Asia Pacific buy travel, leveraging the advantages of the internet for the benefit of consumers and travel suppliers alike. I can't wait to get stuck into my new role in January 2003." ZUJI's Chairman and GM e-Business and Regions at Cathay Pacific, Tim Fitzsimmons says, "We have conducted an extensive worldwide search to find the right person to lead ZUJI's drive towards profitability. The Board unanimously believes that Scott's strong track record, knowledge of the Asia Pacific travel industry and demonstrated leadership skills make him the ideal person to achieve the ambitious goals we have for ZUJI. We are delighted to have him on board." Scott is married with 2 children and in his spare time is a keen golfer and swimmer. *** About ZUJI ZUJI (www.ZUJI.com) aims to be the leading business-to-consumer (B2C) and business-to-business-to-consumer (B2B2C) travel portal in Asia-Pacific. Through ZUJI, travellers can access a comprehensive range of travel products that include more than 400 airlines, 56,000 hotels and more than 50 car rental companies, giving travellers choice and control in creating their own journeys. The ZUJI experience is enhanced by best value pricing, excellent customer service and leading-edge technology that allows for speed and ease of navigation and innovative travel planning tools. ZUJI is a joint venture of 16 leading airlines operating in Asia-Pacific and Travelocity.com, the world's most popular online travel service. The airlines are All Nippon Airways, Cathay Pacific Airways, China Airlines, EVA Airways, Garuda Indonesia, Hong Kong Dragon Airlines, Japan Air System, Japan Airlines, Malaysia Airlines, Northwest Airlines, Philippine Airlines, Qantas Airways, Royal Brunei Airlines, SilkAir, Singapore Airlines and United Airlines. ZUJI Investigation Determines ACCC Will Not Intervene 2002-11-26T20:55:00Z zuji-investigation-determines-accc-will-not-intervene ZUJI, Asia Pacific's first region-wide travel portal, today announced that The Australian Competition and Consumer Commission will not intervene with the venture. After an investigation into the online travel service, ZUJI was found to be providing a new online competitor to the travel industry that has the potential to deliver a greater choice of service for consumers and a more efficient and competitive market. ZUJI is owned by a consortium of airlines including Qantas, Cathay Pacific, Malaysian Airlines, Royal Brunei, China Airlines, Singapore Airlines, All Nippon and Japan Airlines and the US based online travel agency, Travelocity. Its purpose is to provide a new, online travel service for consumers in the Asia/Pacific region, including Australia. ZUJI will also allow other travel agents access to its technology and applications to support their own branded websites. The ACCC investigated the matter under section 45 of the Act, which prohibits agreements, including some joint venture agreements, which are likely to result in a substantial lessening of competition in a market. The ACCC will continue to monitor it to ensure that neither ZUJI nor its owners engage in anti-competitive conduct. "Since launching in Australia in July 2002, ZUJI has seen steady growth in the number of members and a consistent doubling of transactions from July to October. The ACCC announcement completes the picture for us," said Jo O'Brien, acting country manager, ZUJI Australia. "Now that we have the green light we can continue to expand and offer new services to consumers." ZUJI is backed by 16 leading international airlines, including Qantas Airways, Cathay Pacific and Singapore Airlines, and is powered by Travelocity.com, the world's most popular online travel service. The site provides a comprehensive range of competitively priced travel products and services, including access to more than 400 airlines, 56,000 hotels and more than 50 car rental companies. About ZUJI ZUJI (www.ZUJI.com) aims to be the leading business-to-consumer (B2C) and business-to-business-to-consumer (B2B2C) travel portal in Asia-Pacific. Through ZUJI, travellers can access a comprehensive range of travel products that include more than 400 airlines, 56,000 hotels and more than 50 car rental companies, giving travellers choice and control in creating their own journeys. The ZUJI experience is enhanced by best value pricing, excellent customer service and leading-edge technology that allows for speed and ease of navigation and innovative travel planning tools. ZUJI is a joint venture of 16 leading airlines operating in Asia-Pacific and Travelocity.com, the world's most popular online travel service. The airlines are All Nippon Airways, Cathay Pacific Airways, China Airlines, EVA Airways, Garuda Indonesia, Hong Kong Dragon Airlines, Japan Air System, Japan Airlines, Malaysia Airlines, Northwest Airlines, Philippine Airlines, Qantas Airways, Royal Brunei Airlines, SilkAir, Singapore Airlines and United Airlines.