The PRWIRE Press Releases https:// 2010-02-24T02:21:00Z gotalk Provides A Huge 65% In Savings For Happy Business Customers 2010-02-24T02:21:00Z gotalk-provides-a-huge-65-in-savings-for-happy-business-customers gotalk reaches out to Australian Businesses, ensuring they benefit from the latest VoIP technology. gotalk’s dramatic cost saving “step change” technology for small and medium business customers can save up to 65% on national and international calls, and calls to mobiles. gotalk’s Multiline VoIP allows SME Business customers with a PBX to use the internet to make these same calls, with huge savings on call costs, while maintaining call quality even at times of high network usage. gotalk’s Business VoIP has been enjoying over 300% growth in revenue and services in the second half of 2009, due to a strong uptake by SME Business customers. (For more information please call PR Karen Scott 07 5553 6808 or gotalk CEO Steve Picton 0416 269 177; – or go to www.gotalk.com.au/Business ) It’s not all gloom and doom in the telecommunications industry in terms of customer service and keeping customers happy. Over the past 14 months, gotalk has been working hard to let businesses know about the great cost savings that VoIP can bring through its VoIP multi-line services. Allen Lawson, National Channel Partner Manager for gotalk says that “this technology enables PBX business customers to make large savings because you no longer need all your PBX trunks, and you can enjoy low VoIP calling rates to local, national, international and mobile calling destinations.” Innovative Trans Tasman telco gotalk has been providing market leading VoIP (internet telephony) services since 2005 and won the prestigious Money Magazine 2009 “Cheapest VoIP Plan – Business User” for a SOHO VoIP plan - providing further evidence of gotalk’s on-going commitment to best value VoIP solutions,” gotalk CEO Steve Picton said today. “At gotalk, we recognised the need to provide business customers with a complete business solution that is fully supported, as well as providing cost savings. There are some telcos that don’t want to know if a hardware or systems failure takes place, leaving the business itself trying to sort out who is responsible for fixing any issues. To gotalk, that is unacceptable and is a key reason why gotalk’s approach from day one has been that of partnering with system integrators who have experience in the design, implementation and on going management of business grade VoIP networks. This level of expertise, coupled with gotalk’s range of premium VoIP solutions and its commitment to also work with the customer ensures that a tailored solution can be formulated and rolled out,” Mr. Lawson said. “Our customers appreciate the fact that we take the time to understand their specific requirements and design a system that not only delivers the tools that they need to run their business effectively, but at the same time drastically reduce costs. This partnership structure has been a big success in achieving our key objective of keeping our customers happy. We understand that every business is uniquely different and you can’t pigeon hole them into a standard solution.” Lawson goes on to say, “as an award winner in providing cheap VoIP plans, gotalk has been going out to businesses with one clear message – ‘we’ll show you how you can save up to 65% on your normal call costs’.” gotalk has many happy customers enjoying its business VoIP solutions. This message has even reached remote Australia, with Mount Isa Skills Association in Northern Queensland benefiting from the latest in what VoIP has to offer. Reaching Remote Australian Businesses Mount Isa Skills Association’s is a not for profit organisation that seeks to meet the training and employment related assistance to jobseekers and employers within the region. It employs over 150 staff and operates twelve sites across Northern Queensland and in remote areas such as Doomadgee, Normanton and Mornington Island. Mount Isa Skills Association wanted to create a multi-site structure, improve functionality and productivity, reduce increasing communication costs, call other sites at no cost, and do all of this cost-effectively in a reduced payback period. As well as ensuring IT was capable of self-management and maintenance. Daryl Abell the groups Operations Manager for Mount Isa Skills Association considered looking at what VoIP could do for their business and contacted gotalk for a solution. According to Mr Abell, “Mount Isa Skills Association looked at many telephony companies but gotalk really offered the complete solution and technology options to suit our needs. Selecting the right integration partner was important to us and Harrisontech, a gotalk integrator, impressed us with their knowledge and were clearly up to date on the latest technology. Harrisontech designed a configuration that catered for our exact needs with flexibility and functionality we required”. Abell goes on to say, “The new system was a huge technological lift for Mount Isa Skills Association, it has delivered many new functions into the business, and we are still developing it. Functions such as call forwarding to another site, messaging, line ID, voicemail and call lists help run the business more efficiently. Now calling or transferring a call to another branch regardless how remote is free, plus we can have multiple calls being made between sites at once. The call quality is rich and clear and equally as good as the old Telstra lines. The VoIP operates over a broadband ADSL service channel that ensures the service is consistent and maintains quality with some standard PSTN lines integrated as failover should there be an internet outage of some type.” Abell is a happy telecommunications customer, “we are happy and very impressed with what gotalk and Harrisontech provided as a solution. They are professional, so doing business with them is great. If we call for advice or assistance we get prompt genuine care and concern. We have twelve sites in total to do and have had no issues so far and are extremely confident in rolling this out into all of our other sites. Overall we are impressed with the team approach in getting sites provisioned. The savings for Mount Isa Skills Association are actually closer to 70 per cent on call savings, but we have redundant traditional lines in place to ensure business continuity in case of our internet connection going down.” gotalk multi-line VoIP plans are detailed at www.gotalk.com.au/Business About gotalk: gotalk provides great value in a complete range of phone, mobile and internet services. gotalk provides voice services to customers in Australia and New Zealand. Our network carries over 1 billion minutes of call traffic per year, or about 20% of all Australian outbound international calls. gotalk is committed to providing low cost competitive rates backed up by exceptional quality customer service. Our customers enjoy a range of innovative and great value services across a range of prepaid and postpaid services. The gotalk group has a large operations centre located on Queensland's Gold Coast and a corporate office in Sydney. It also has corporate partnerships with many of Australia’s and New Zealand’s top retailers. For more information on the gotalk group visit www.gotalk.com gotalk’s subsidia ANNUAL TELCO SURVEY NAMES GOTALK “BEST OF THE BEST” CHEAPEST VOIP PLAN 2009-12-14T03:34:04Z annual-telco-survey-names-gotalk-best-of-the-best-cheapest-voip-plan PRESS RELEASE: 14 December 2009 ANNUAL TELCO SURVEY NAMES GOTALK “BEST OF THE BEST” CHEAPEST VOIP PLAN: goVoIP Aussie Pack Targets Families with Teenage Kids Who Love Talking. The contentious battle to claim Australia’s cheapest and most economical VoIP service has been won – again – by expanding trans Tasman telco gotalk, beating other VoIP competitors including Engin in the annual “Best of the Best” awards conducted by the recognised independent telecommunications industry research organisation Phonechoice and published in the 2009/2010 December/January edition of Money Magazine. (For more information call CEO Steve Picton 0416 269 177 or PR Terry Quinn 0439 710 418) In announcing that gotalk’s $14.95 a month goVoIP Aussie Pack was this year’s Gold Winner, Money magazine noted “ this plan is a regular in Money’s Best of the Best awards, coming second last year and first in 2007”. gotalk CEO Steve Picton said it was gratifying to have his company’s best value VoIP plan recognised for what it was – Australia’s cheapest – “despite recent confusing claims by competitors.” “Our goVoIP Aussie Pack gives you 600 untimed local and national calls a month and 100 calls to Australian mobiles or 500 Aussie mobile minutes each month. So customers can make up to 700 calls each month for just $14.95 per month when combined with a gotalk broadband plan or $19.95 if standalone. gotalk was the first provider to allow customers to make calls to any local mobile number at no extra cost. The plan is month to month, so you don’t have to commit to months or years of payments,” Mr. Picton said. “We make it even more attractive for users to get started with VoIP, by offering a bonus month when users sign up online,” adds Picton. VoIP technology in general and gotalk’s goVoIP Aussie plan in particular has a real advantage for heavy home phone users such as parents with teenagers who like to make lots of calls to their friends or those running a home business. Money magazine in its “Best of the Best” issue, says that “More and more keen phone users are switching to the internet for good reasons: no landline rental and cheaper call costs. VoIP allows you to make and receive multiple calls on the same number – so long as you have separate VoIP-enabled handsets in your home. VoIP also has complete portability, so you can move house, or even overseas and still be able to plug in and make calls.” “It won’t be long until VoIP takes over and becomes the norm,” says Phonechoice’s Doug Purdie. “The quality is such now that calls sound completely normal. You really can’t pick the difference between VoIP and non VoIP.” gotalk also gives customers the ability to call all over the world by adding World Pack to the award winning Aussie Pack. The combined plan, called the “goVoIP Aussie and World Pack” comes with all the Aussie Pack features but also lets customers call 36 countries for no extra charge, 30 countries for 20c per call, 50 countries for 50c per call and 18 countries for just 75c per call. The goVoIP Aussie and World Pack costs just $24.90 per month when combined with a gotalk broadband plan or $29.90 if standalone. Here’s what you receive: Local / National calls: 600 calls (talk for up to 2 hours on each call!) Calls to Aussie Mobiles: 100 calls to Aussie mobiles (or up to 500 minutes to Aussie mobiles, whichever is the lesser). International Calls: 100 calls (or up to 3,000 minutes, whichever is the lesser) to these 36 countries (landline only):Argentina, Austria, Belgium, Bulgaria (Sofia only), Canada, China (Beijing, Fuzhou, Guangdong, Shanghai, and Shenzen only), Cyprus, Denmark, France, Germany, Greece, Hong Kong, Ireland, Israel, Italy, Korea South, Malaysia, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Puerto Rico, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, USA, Vatican City. Plus: Call an additional 30 countries for up to 2 hours for just 20c per call,Call an additional 50 countries for up to 2 hours for just 50c per callCall an additional 18 countries for up to 2 hours for just 75c per call Offering great value is what gotalk is all about and many of its servicesare aimed at the fast growingvalue conscious market. Take gotalk’s recently launched prepaid wireless broadband. With recharges which start from a low $10.00 for 500MB, this service offers great value for value conscious customers. There are no contracts, 3G download speeds and it uses the national Vodafone network which now covers 94% of the Australian population. Other recently announced gotalk products and services include: Prepaid Wireless Broadband Plan: Prepaid plans start from a low $10.00 per month for 500MB (BYO modem) with no contract, all the way up to 7GB. Wireless USB modems are priced from a low $79.95 plus shipping and include a SIM and 500MB of data (750MB if activated online). Data SIM packs for BYO modem customers priced at a low $9.95 plus shipping, which include 750MB of data when activated online (500MB if activated by calling gotalk) No gotalk plans incur excess data charges. ADSL – 3G Wireless ComboFor an additional $10 per month gotalk customers can upgrade their gotalk ADSL broadband plan so that they can consume up to 20% of their peak data allowance as wireless data using a wireless USB modem. Home Phone and Mobile ComboThis combo allows customers to make calls from their home phone or from their linked mobile phone. All local calls, national calls, international calls and calls to Aussie mobiles are all included in the one cap, saving customers money compared to having separate caps for home phone and mobile. Plans start from a low $59.00 per month and include $59.00 of calling value.Wireless Broadband (Monthly Account)gotalk has a great range of wireless broadband plans available, priced from just $19.95 per month for 1GB when purchased with another gotalk service. Customers can either supply their own compatible USB modem, or receive a gotalk branded USB wireless modem priced from just $5 per month over 24 months or as an outright purchase for $79.00 plus delivery. Prepaid Mobile phone servicegotalk offers aggressively priced international calls it claims are some of the lowest available in Australia. Calls start from as low as c per minute (plus flagfall) for calls to overseas numbers made on the Straight Talk Plus plan and 12.5c for an international SMS. Using the Vodafone 3G network, the new gotalk prepaid mobile service does not require contracts. About gotalk:The gotalk group has a large operations centre located on Queensland's Gold Coast and a corporate office in Sydney. It also has corporate relationships with many of Australia’s and New Zealand’s top retailers. gotalk’s subsidiary, cardcall, is Australasia’s leader in prepaid phonecards. Our phonecards – including Daybreak, Happy Calling, Say G'day, SuperSaver and OZcall – are sold in over 20,000 retailers and around 300,000 new phonecard services are activated each month,” Mr. Picton concluded. gotalk Revs Up The Competition With Its Best VoIP Plans Yet 2009-10-19T01:40:00Z gotalk-revs-up-the-competition-with-its-best-voip-plans-yet Steve Picton, CEO of fast growing full service/broadband/VoIP telco gotalk today fired another attack in a VoIP price war which he believes will persuade thousands of customers to change service providers. “We believe this innovative change to our strong VoIP plans will attract even more customers to gotalk, who seek the best calling rates in the VoIP market. We believe our combination of market leading monthly included calling allowances and low calling rates, together with no longer having their service suspended if calling inclusions are exceeded, are virtually unbeatable,” CEO Steve Picton said today. Based on customer feedback, gotalk has changed its family of Aussie Pack and World Pack plans, so that if customers exceed their monthly calling allowances, calls can now continue to be made at some of the lowest rates across the industry. When comparing gotalk’s low VoIP rates to Engin, gotalk charges only 9.9c per call for local / national calls of up to 2 hours made in excess of included calling allowances on all its family of Aussie Packs, whereas Engin charge more than 50% more (15c per call) in their much trumpeted and newly released “Max” plan for calls above their included calling allowance. gotalk charges only 19.9c per minute for calls to Aussie mobiles when the included calling allowance is exceeded, while the Engin “Max” plan charges 27c per minute or 35% higher rates for calls in excess of their included calling allowance. In addition to much lower calling rates than the Engin “Max” plan for calls made in excess of included calling allowances, gotalk also offers much more generous calling allowances. The gotalk “goVoIP Aussie and World Pack” offers the following calling inclusions for just $24.90 per month when combined with a gotalk broadband plan or $29.90 if standalone. Local / national calls : 600 calls (talk for up to 2 hours on each call!) Calls to Aussie Mobiles : 100 calls to Aussie mobiles (or up to 500 minutes to Aussie mobiles, whichever is the lesser. International Calls : 100 calls (or up to 3,000 minutes, whichever is the lesser) to the 36 countries listed at the end of this Press Release. In addition to the great value identified above, the “goVoIP Aussie and World Pack” allows customers to call an additional 30 countries for up to 2 hours for just 20c per call, an additional 50 countries can be called for up to 2 hours for just 50c per call, while yet another 18 countries can be called for up to 2 hours for just 75c per call as part of the International Calls cap. In contrast the Engin “Max” plan offers only 600 minutes of calls to “local, national, mobile and over 100 international destinations”, then additional call charges apply. Overall, gotalk offers far better value for money to customers making lots of national and international calls, and is committed to continuing to provide outstanding value for money to its customers. Customers can sign up to any of these gotalk VoIP plans by calling our friendly Customer Service team on 1800 GOTALK (468 255) or visiting www.gotalk.com.au. (Visit www.gotalk.com.au for more information or call PR Terry Quinn 0439 710 418 or gotalk CEO Steve Picton on 0416 269 177.)gotalk’s goVoIP plans in detail: Aussie Pack Aussie Plus Pack $14.95 per month when combined with a gotalk broadband plan or $19.95 standalone 600 local / national calls (maximum call duration is 2 hours per call), and 100 calls to Aussie mobiles, or up to 500 minutes to Aussie mobiles, whichever is the lesser (maximum call duration is 2 hours per call) Maximum of 1 account per customer 1 included telephone number $24.95 per month when combined with a gotalk broadband plan or $29.95 standalone 1,000 local / national calls, (maximum call duration is 2 hours per call), and 200 calls to Aussie mobiles, or up to 700 minutes to Aussie mobiles, whichever is the lesser (maximum call duration is 2 hours per call) Up to 2 accounts per customer 1 included telephone number Aussie & World Pack Aussie Plus & World Pack $24.90 per month when combined with a gotalk broadband plan or $29.90 standalone 600 local / national calls (maximum call duration is 2 hours per call), and 100 calls to Aussie mobiles, or up to 500 minutes to Aussie mobiles, whichever is the lesser (maximum call duration is 2 hours per call) and 100 international calls or 3,000 minutes to the 36 countries listed below (whichever is the lesser). Additional call charges apply to other countries as per below#. (Maximum call duration is 2 hours per call) Maximum of 1 account per customer 1 included telephone number $34.90 per month when combined with a gotalk broadband plan or $39.90 standalone 1,000 local / national calls (maximum call duration is 2 hours per call), and 200 calls to Aussie mobiles, or 700 mobile minutes (maximum call duration is 2 hours per call) and 100 international calls or 3,000 minutes to the 36 countries listed below (whichever is the lesser). Additional call charges apply to other countries as per below#, (Maximum call duration is 2 hours per call) Up to 2 accounts per customer 1 included telephone number Aussie Biz Plus Aussie Biz Plus and Biz World Pack $32.95 per month when combined with a gotalk broadband plan or $37.95 standalone 1,400 local / national calls (maximum call duration is 2 hours per call), and 200 calls to Aussie mobiles, or up to 700 minutes to Aussie mobiles, whichever is the lesser (maximum call duration is 2 hours per call) Up to 3 accounts per customer 5 included telephone numbers 1300 / 1800 discount (waive $15 monthly access fee) $52.90 per month when combined with a gotalk broadband plan or $57.90 standalone 1,400 local / national calls (maximum call duration is 2 hours per call), and 200 calls to Aussie mobiles, or up to 700 minutes to Aussie mobiles, whichever is the lesser (maximum call duration is 2 hours per call) 200 international calls or 5,000 minutes to the 36 countries listed below (whichever is the lesser). Additional call charges apply to other countries as per below#. (Maximum call duration is 2 hours per call) Up to 3 accounts per customer 5 included telephone numbers 1300 / 1800 discount (waive $15 monthly access fee)