The PRWIRE Press Releases https:// 2019-02-18T04:58:50Z Esker Australia Launches New Cash Collections Management Solution 2019-02-18T04:58:50Z esker-australia-launches-new-cash-collections-management-solution Sydney, Australia — February 18, 2019 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced the launch of its Collections Management automation solution in Australia, building on the success of the solution in the U.S. and France. Esker’s cloud-based solution optimises collections management by decreasing costs, accelerating payments and reducing DSO (Days Sales Outstanding). Collections management complements and enhances Esker’s existing accounts receivable (AR) offering. Esker improves the cash collections process by automating what should be automated (e.g., task lists, collection calls needed, sending account statements and payment reminders, etc.) while providing real-time visibility on collection performance. Automating this stage delivers numerous benefits, including: Higher staff productivity: Modernised tools replace spreadsheets, helping staff to better organise collections activities, maximise productivity and focus on more customer-centric, value-added tasks. Faster customer payments: From automated collection call lists and payment reminders to a central location for all account information, automation creates a more effective collections process. Increased visibility: Dashboards with live analytics allow users to oversee daily activities and monitor KPIs (Key Performance Indicators). Greater collaboration: Team members and customers interact on a shared platform rather than remaining siloed, strengthening the overall customer experience. Read more of the press release here Esker Expands Globally While Achieving Record Sales Growth 2017-04-26T05:58:56Z esker-expands-globally-while-achieving-record-sales-growth Sydney, Australia — April 20, 2017 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, recently announced that the company achieved record growth in 2016, fueled by an increased demand for cloud-based solutions, the changing regulatory environment in some countries and the company’s commitment to consistently delivering innovative, comprehensive solutions ahead of the curve. Esker’s strategic acquisitions and partnerships have augmented its customer base and facilitated expansion into new regions. “We are experiencing dynamic, sustainable growth across the board, but especially in cloud-based solutions, where we saw a 20 percent increase last year,” said Steve Smith, U.S. chief operations officer at Esker. “This represents 77 percent of total company sales revenue and validates the need for automation. Even better, we anticipate double-digit growth again in 2017 in every market where Esker is active,” said Christophe DuMonet, Managing Director of Esker Australia and New Zealand. 2016 highlights In order to accommodate such rapid growth while maintaining excellent customer service, Esker invested in additional staff. By late 2016, Esker outgrew its North American headquarters in Madison, relocating to new office space to accommodate new and anticipated future hires. Esker also opened its first U.S. satellite office in Denver to accommodate a growing number of customers in the Rocky Mountains and Pacific states, along with the western region of Canada, especially within the medical device, food production and semi-conductor industries. Also, Esker expanded its international footprint, beginning with a partnership with Santiago, Chile-based Gosocket Corporation, a leading provider of solutions related to electronic document exchanges with digital signatures, to bring more value to Latin American customers of both companies. Customers in this region can now meet evolving electronic invoicing (e-invoicing) mandates that vary by country. Esker and Gosocket Corporation are working together to bring a more comprehensive set of offerings to the Latin American region beginning this year. “Esker’s expansion into the Latin American region created an opportunity for both companies,” said Sergio Chaverri, chief marketing officer at Gosocket Corporation. “By partnering with Esker our customers will have access to leading business solutions and Esker’s international customers will have the ability to meet any changing regulations seamlessly.” Esker also further developed its activities in the Oceania region with the signature of a partnership agreement with Fuji Xerox in New Zealand. “Automation of previously manual tasks and introducing mobile and analytics functionality for insights into the AP process delivers rapid and quantifiable benefits. With the combination of Fuji Xerox’s consulting team and Esker’s cloud Accounts Payable, we’re delivering tools that AP users need, but just haven’t been able to access,” says Cameron Mount, Fuji Xerox New Zealand GM Enterprise Consulting. Lastly, Esker also put in place its third data center in Singapore, offering its Asia-based customers the best possible response times. This new infrastructure was built on the Microsoft Azure cloud platform. Solution advancements Esker is committed to regularly providing customers with new and improved offerings. One of the company’s most notable launches last year was Esker Anywhere, a mobile application that gives managers the ability to review, approve, and reject purchase requisitions and supplier invoices while out of the office. Esker also introduced solution integrations with Oracle JD Edwards EnterpriseOne enterprise resource planning (ERP) software and Oracle E-Business Suite, providing customers with greater operational process efficiency and productivity. Following the 2015 acquisition of TermSync, Esker has now fully incorporated the solution into its accounts receivable (AR) automation platform, benefiting customers with strengthened reporting and analytics, faster collections and billing processes and decreasing costs. Esker’s new, comprehensive AR solution is designed to alleviate cash flow concerns for companies, especially as interest rates rise and customers demand extended terms. It also completes the order-to-cash (O2C) cycle, allowing Esker to offer customers an enhanced end-to-end solution for document process automation. Ongoing and future initiatives Earlier this month Esker finalised its acquisition of e-integration GmbH, the Düsseldorf, Germany-based electronic data interchange (EDI) service provider, which will allow Esker to further grow and develop in Europe’s leading market. “We recognise that our customers have a global presence with varying needs in every market,” said Eric Bussy, worldwide corporate marketing and product management director at Esker. “We want to increase our international presence to fulfill those needs and offer the most value to our customers.” Esker anticipates that 2017 will be highlighted by: *Double-digit growth and continued exploration of new external growth opportunities. *Innovative strategies surrounding Esker’s O2C and purchase-to-pay (P2P) solution offerings, including the launch of the TermSync product in France and a new online payment solution offered through Esker partner, SlimPay. *An agile and responsible business approach: Ranked among the top 30 Best Workplaces France 2017 by Great Place to Work®, Esker will continue to develop its Agile methodology and friendly work environment in order to offer its employees a quality, stimulating environment. Accord Healthcare Saving 140 Hours Per Month on Order Processing with Esker’s Automation Solution 2017-02-13T05:14:03Z accord-healthcare-saving-140-hours-per-month-on-order-processing-with-esker-s-automation-solution With Esker’s cloud-based order processing automation solution, Accord Healthcare has reduced the time it takes to process an order from three minutes to 80 seconds — saving 140 hours per month and freeing up its customer service representative (CSR) teams to spend more time on higher-value tasks. Accord Healthcare receives 5,000 orders each month, 85 percent of which arrive by fax and email, and the rest by electronic data interchange (EDI). These orders had previously been processed manually (excluding EDI) and required Accord Healthcare to add more staff to handle increasing volumes. Thanks to Esker, Accord Healthcare is now able to process all orders from a single interface, and its customisable dashboards allow CSR teams to monitor daily activities and order statuses, enabling them to make strategic decisions, prioritise tasks and allocate resources based on peak business activity. Not long after implementing Esker, Accord Healthcare was able to: Save 140 hours per month via faster, more efficient order processing Increase workflow visibility to 100 percent (e.g., orders to approve, orders pending, etc.) Reduce low-value order entry tasks and the associated errors Improve customer response time thanks to instant access to information “Esker represents a customer service guarantee from a responsiveness standpoint: even if a CSR is temporarily unavailable or on vacation, order processing will not be delayed,” said María Carmen Cano, customer service manager at Accord Healthcare, Spain. “We are more efficient thanks to the complete visibility we have over our order process and the reduced time it takes to process each order. Our CSR teams have more time for customer service and are able to deliver more personalised service.” About Accord Healthcare Accord Healthcare is a fully owned subsidiary of Intas Pharmaceuticals Ltd., a leading Indian pharmaceutical company created in 1976. Headquartered in London, Accord Healthcare manages Intas’ European activities with a presence in over 30 European markets. It has rapidly become one of the fastest growing pharmaceutical companies dedicated to the research, development and commercialisation of generic products. About Esker Esker is a worldwide leader in document process automation solutions. Addressing all types of business processes from accounts payable and accounts receivable to order processing and procurement, Esker cloud computing solutions enable companies to automate the reception, processing and sending of any business document with one platform. Esker helps over 80,000 companies across the world to reduce the use of paper and eliminate manual processes while improving their productivity, efficiency and environmental impact. Esker has global headquarters in Lyon, France, U.S. headquarters in Madison, Wisconsin, and ANZ headquarters in Sydney (since 1997). Over 1,800 companies in Australia and New Zealand rely on Esker solutions to run their businesses. For more information, visit http://www.esker.com.au follow us at twitter.com/EskerANZ and read our blog on http://blog.esker.com.au/ Esker Named to Food Logistics’ 2016 FL100+ Top Software and Technology Providers List 2017-02-09T06:24:16Z esker-named-to-food-logistics-2016-fl100-top-software-and-technology-providers-list The FL100+ Top Software and Technology Providers (http://www.foodlogistics.com/article/12285892/the-2016-fl100) list serves as a resource guide of software and technology providers whose products and services are critical for companies in the global food and beverage supply chain. “The software and technology sector continues to generate new and exciting opportunities for growers, food manufacturers, grocery retailers and the many logistics providers that support them,” notes Lara L. Sowinski, editorial director at Food Logistics. “Today’s cloud-based solutions and mobile connectivity are helping create tools that are more flexible, affordable and responsive, making software and technology even more valuable to those in the global food supply chain. ” Esker’s cloud solutions allow food and beverage companies to cut costs by automating manual tasks via one integrated platform. Increasing industry pressures have many companies seeking to lower operational costs and maintain supplier relationships. These companies are directly impacted by errors that occur in order processing due to increased costs from incorrect shipments, returns and lost goods. Esker helps manufacturers and distributors manage the supply chain without paper-based documents such as fax and postal mail, creating easier access to documents and reducing costs with fewer manual tasks. Supplier relationships are also improved when orders are on time, correct and can be accessed in real-time if questions arise.  “We provide a simple solution that streamlines business processes for wholesalers, distributors, manufacturers and third-party logistics providers in the food and beverage industry,” said Steve Smith, U.S. chief operating officer at Esker. “We strive to deliver the most value by giving organisations the ability to cut costs and improve supplier relationships, and consider it a significant achievement to be recognised as a top technology provider and resource in this industry.” About Food Logistics  Food Logistics is published by AC Business Media, a business-to-business media company that provides targeted content and comprehensive, integrated advertising and promotion opportunities for some of the world’s most recognised B2B brands. Its diverse portfolio serves the construction, logistics, supply chain and other industries with print, digital and custom products, events and social media.  About Esker  Esker is a worldwide leader in document process automation solutions. Addressing all types of business processes from accounts payable and accounts receivable to order processing and procurement, Esker cloud computing solutions enable companies to automate the reception, processing and sending of any business document with one platform. Esker helps over 80,000 companies across the world to reduce the use of paper and eliminate manual processes while improving their productivity, efficiency and environmental impact. Esker has global headquarters in Lyon, France, U.S. headquarters in Madison, Wisconsin, and ANZ headquarters in Sydney (since 1997). Over 1,800 companies in Australia and New Zealand rely on Esker solutions to run their businesses. For more information, visit http://www.esker.com.au follow us at twitter.com/EskerANZ and read our blog on http://blog.esker.com.au/ Esker Expands Presence in Latin America Through Partnership with Signature Consulting 2017-02-06T04:22:33Z esker-expands-presence-in-latin-america-through-partnership-with-signature-consulting Sydney, Australia — January 3, 2017 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, announced today its partnership with Santiago, Chile-based Signature South Consulting, a leading provider of solutions related to electronic document exchanges with digital signatures. The alliance is designed to benefit the Latin American customers of both companies by providing a more comprehensive set of offerings while meeting the complex and evolving electronic invoicing (e-invoicing) mandates that vary by country. Esker is a global company with customers that also have a worldwide presence. Esker decided to pursue a regional partnership to help navigate the various diverse e-invoicing mandates of the Latin America region. In Signature South Consulting, Esker found a partner with unparalleled expertise in e-invoicing compliance. “Signature South Consulting was the obvious choice for us in terms of a partner,” said Steve Smith, U.S. Chief Operating Officer at Esker. “Not only is it the only provider of a solution that meets all e-invoicing requirements in Latin America, but it also has a reputation for integrity and excellent customer service. We knew right away that Signature South Consulting would be an asset to both our customers and our brand.” Signature South Consulting also saw the value in an alliance with Esker. Although the company has expertise in electronic document exchanges, it wanted to expand its business service capabilities to include document automation and processing. “We believe that developing relationships with companies whose skills complement our own is imperative as we continue to serve clients in many different markets with varying needs,” said Sergio Chaverri, Chief Marketing Officer at Signature South Consulting. “Esker is a global company with impeccable solutions and a long history of putting client relationships first, so we knew we had found the technological and cultural fit we were looking for.” Now that the two brands have forged a synergistic partnership, they will begin offering integrated solutions to current and future customers. About Signature South Consulting Signature South Consulting is the leading company providing solutions for the electronic exchange of documents using electronic signatures, including e-invoicing. The company began operating in Chile in 2001 as a team of professionals with the goal of obtaining a harmonious set of capabilities that would enable them to achieve the results required by customers with the excellence and professionalism which they deserve. The corporate office is located in Santiago, Chile, with a shared services center in San José, Costa Rica and local offices in: Argentina, Brazil, Colombia, Ecuador, Guatemala, Mexico, Peru and Uruguay. There are more than 5,000 companies issuing 100% of their invoices by integrating Signature South Consulting solutions with their ERPs. Over 2,000,000 electronic tax documents are trafficked daily, all of which are transactions between companies through Signature South Consulting solutions. Signature South Consulting actively participates in events in Latin America, the U.S., and Europe, lecturing on Latin American models of e-invoicing (considered the strictest and most complex in the world) and the Signature South Consulting experience. About Esker Esker is a worldwide leader in document process automation solutions. Addressing all types of business processes from accounts payable and accounts receivable to order processing and procurement, Esker cloud computing solutions enable companies to automate the reception, processing and sending of any business document with one platform. Esker helps over 80,000 companies across the world to reduce the use of paper and eliminate manual processes while improving their productivity, efficiency and environmental impact. Esker has global headquarters in Lyon, France, U.S. headquarters in Madison, Wisconsin, and ANZ headquarters in Sydney (since 1997). Over 1,800 companies in Australia and New Zealand rely on Esker solutions to run their businesses. For more information, visit http://www.esker.com.au follow us at twitter.com/EskerANZ and read our blog on http://blog.esker.com.au/ ESKER ANNOUNCES NEW ORDER PROCESSING INTEGRATION CAPABILITIES WITH ORACLE® E-BUSINESS SUITE ERP SOLUTION 2016-12-15T05:08:13Z -26 Sydney, Australia — December 14, 2016 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced it is now offering a sales order processing solution integration with Oracle E-Business Suite. Esker customers can now receive orders directly in the Oracle E-Business Suite ERP application, enabling greater process efficiency and productivity across every phase of order processing operations. Esker provides a single solution for sales order processing — directly into and out of Oracle E-Business Suite — to automate, streamline and track orders. Based on Esker customer results, order processing automation can help businesses process orders up to 80 percent faster, increase order accuracy rates by up to 99 percent and increase staff productivity as much as 65 percent.  The integration capabilities of Esker’s order processing solution are built on proven Oracle technology and application program interfaces (APIs), providing customers with a reliable, seamless ERP integration and offering IT departments the peace of mind they require during rollouts of new technologies. Oracle E-Business Suite customers can leverage the value they have invested in their ERP system while taking advantage of specific features and benefits, including: Automated master data synchronisation Order creation and confirmation Order archive link directly available in Oracle E-Business Suite Reliable and seamless integration Minimal IT involvement leading to faster go-live Continuous maintenance and updates “Esker continues to reinforce its investment in the Oracle business environment by delivering new integration capabilities to provide customers with even more value as they address both order processing and accounts payable automation,” said Esker CEO Jean-Michel Bérard. “The recent NetSuite acquisition demonstrates Oracle’s dynamic ecosystem, of which Esker wants to be a part of. As we are continuously expanding our connectors’ capabilities, we foresee a NetSuite connector in the near future.” “Esker has been very successful with its Order Processing and Order Management solutions for SAP over the past 10 years in the Australian and New Zealand markets. We are excited to bring the same level of capabilities and business benefits to organisations running Oracle E-Business Suite ERP applications and soon NetSuite,” said Christophe DuMonet, Managing Director of Esker Australia & New Zealand. LEADING COMMUNICATIONS SERVICE PROVIDER AUTOMATES OVER 10,000 MONTHLY INVOICES WITH ESKER’S CLOUD-BASED AP SOLUTION 2016-12-15T05:05:16Z leading-communications-service-provider-automates-over-10-000-monthly-invoices-with-esker-s-cloud-based-ap-solution Sydney, Australia — November 28, 2016 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced it has completed a project with the leading communications service provider in Malaysia to automate its accounts payable (AP) process. Esker’s cloud-based accounts payable solution integrates with the company’s SAP® system, helping to significantly reduce the amount of manual handling and invoice processing time.  Preparing for Malaysia’s Goods and Services Tax (GST) implementation and faced with limited invoice visibility, lost invoices, high document handling time and costs, and late approvals, the communications service provider was looking for a cloud-based solution to simplify its AP process and reduce paper usage. It was important that the solution be customisable for its unique business requirements, particularly the company’s desire for mobile functionality. Esker was able to deliver a complete AP solution, including electronic archiving, and today automates the processing of over 10,000 monthly vendor invoices. Mobile Capabilities & Solution Dashboards As part of its initiative to bring greater efficiency to AP, the company is taking advantage of the many innovative AP automation tools Esker offers. For example, Esker’s mobile invoice approval application Esker Anywhere, enables managers to approve requisitions, purchases and payments while they’re on the move resulting in faster invoice processing and increased efficiency in the P2P process. The company is also using Esker’s collaborative and customisable dashboards, which provide its users with instant access to essential data, allows Key Performance Indicators (KPIs) to be tracked easily and provides real-time visibility. Thanks to a comprehensive view of daily tasks (e.g., invoices pending approval, invoices by status, number of invoices processed by full-time employees, etc.), the communications service provider can better manage workloads and internal resources. Supplier Portal for Improved Collaboration Esker’s self-service portal also brings new levels of cost savings and efficiency to the company’s AP department by reducing the number of daily invoice status enquiries — allowing staff to focus on higher value-added tasks. Additionally, with suppliers able to submit invoices directly and electronically via the portal, the company further reduces unnecessary paper handling and improves the timeliness of payment to its suppliers. Ultimately, supplier relations and collaboration are strengthened as the company increases its productivity. Esker showcase its Order Processing Solutions at LogiMed in Berlin, Germany 2016-11-15T00:59:48Z esker-showcase-its-order-processing-solutions-at-logimed-in-berlin-germany-1 Sydney, Australia — November 12, 2016 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, showcased its Order Processing solutions at LogiMed, Europe’s annual forum for supply chain leaders from top medical device manufacturers, held Oct. 17-18 in Berlin, Germany. Esker’s customer, St. Jude Medical, a leading global medical device manufacturer, presented how it automated its order management process to achieve supply chain savings and improved customer service. Order management and supply chain functions are particularly critical in the medical device and pharmaceutical industry in terms of health impacts and patient care. Numerous prominent companies in these sectors have chosen Esker’s order processing solution to automate order management, including: BASF, Bayer, Biomet, Biomnis, Fresenius Medical Care, GE Healthcare, Kern Pharma, Johnson & Johnson, Menarini, Novartis, Philips Respironics, Roche Italia, Sanofi, Siemens, Systagenix and Terumo. Esker enables these companies to optimise their supply chain by helping to meet Service Level Agreements (SLAs). “We believe our Order Processing automation solution generates added value and profitability for all sizes of organisations – including the local subsidiaries of these global medical devices corporations,” said Christophe DuMonet, Managing Director at Esker Australia and New Zealand. Esker automates thousands of orders received by customers on a daily basis from hospitals, clinics, doctors or other healthcare professionals. These customers have seen a number of significant business benefits thanks to order processing automation, including: -Order processing costs reduced by 70 percent -Up to 80 percent faster order processing times -Reduced processing errors -Enhanced visibility and traceability -Ability to meet or exceed SLAs “Tighter regulations, expired patents and the growth of generic drugs are some of the many constraints that companies are facing in this industry at a time when they need to cut costs without compromising on the level of service offered to the patients,” said Emmanuel Olivier, chief operating officer of Esker. “Automating business document processes, and particularly purchase orders, helps companies reduce their costs.” St. Jude Medical Customer Testimonial Peter-Paul Van Heesewijk, vice president of worldwide customer service at St Jude Medical, delivered a master class at LogiMed entitled “Pursuing the Perfect Order: How Can Automation Drive Supply Chain Savings and Customer Excellence?”. St. Jude Medical selected Esker for its ability to manage projects on an international scale and automate the order-to-invoice process in its entirety — from order reception to customer invoice processing. As of today, Esker has automated over a million annual customer orders for St. Jude Medical. About Esker Esker is a worldwide leader in document process automation solutions. Addressing all types of business processes from accounts payable and accounts receivable to order processing and procurement, Esker cloud computing solutions enable companies to automate the reception, processing and sending of any business document with one platform. Esker helps over 80,000 companies across the world to reduce the use of paper and eliminate manual processes while improving their productivity, efficiency and environmental impact. Esker has global headquarters in Lyon, France, U.S. headquarters in Madison, Wisconsin, and ANZ headquarters in Sydney (since 1997). Over 1,800 companies in Australia and New Zealand rely on Esker solutions to run their businesses. For more information, visit http://www.esker Esker Named Innovative P2P Technology of the Year Winner by PayStream Advisors 2016-11-07T02:27:42Z esker-named-innovative-p2p-technology-of-the-year-winner-by-paystream-advisors Sydney, Australia — October 20, 2016  —  Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced its P2P automation solution was awarded Innovative P2P Technology of the Year Award by PayStream Advisors. The renowned independent research and advisory firm hosts the PayStream Advisors Innovate Awards each year to honor innovators in the field of Accounts Payable and purchasing automation. This year’s awards took place as part of the PayStream Advisors P2P Automation Masters Summit held during the IOFM’s AP&P2P Conference in Las Vegas Oct. 24-26. PayStream recognises the top accounts payable (AP), procurement and P2P technologies each year to highlight the leaders in those sectors and to help guide customers with their purchasing needs. “Esker has made great strides in improving its P2P offering this year, and we now see it as an ideal tool for organisations looking for a straightforward way to automate basic indirect procurement functions,” said Jimmy LeFever, Director, Research & Consulting, PayStream Advisors.  Esker’s P2P automation suite, which serves over 300 customers in 30 countries, was chosen for its flexibility, interoperability and customisable user experience. The P2P suite integrates with more than 30 different enterprise resource planning (ERP) applications, has optical character recognition (OCR) that reads 130 languages, and has a customisable set of dashboards to show key performance indicators (KPIs) and metrics as needed. “We believe our Purchase-to-Pay automation suite generates added value and profitability for all sizes of organisations – from mid-market to Tier 1 corporations,” said Christophe DuMonet, Managing Director at Esker Australia and New Zealand. “Our goal is for our customers to have the ability to communicate, collaborate and transact effectively and efficiently with their suppliers to procure high-quality goods and services at the best cost and at the right time.” About Esker Esker is a worldwide leader in document process automation solutions. Addressing all types of business processes from accounts payable and accounts receivable to order processing and procurement, Esker cloud computing solutions enable companies to automate the reception, processing and sending of any business document with one platform. Esker helps over 80,000 companies across the world to reduce the use of paper and eliminate manual processes while improving their productivity, efficiency and environmental impact. Esker has global headquarters in Lyon, France, U.S. headquarters in Madison, Wisconsin, and ANZ headquarters in Sydney (since 1997). Over 1,800 companies in Australia and New Zealand rely on Esker solutions to run their businesses. For more information, visit http://www.esker.com.au/, follow us at twitter.com/EskerANZ and read our blog on http://blog.esker.com.au/ The CARSO Group Cuts Invoice Processing Time in Half Thanks to Esker’s Cloud-Based Accounts Payable Automation Solution 2016-11-02T05:22:42Z the-carso-group-cuts-invoice-processing-time-in-half-thanks-to-esker-s-cloud-based-accounts-payable-automation-solution-1 Implemented in just four months, Esker’s accounts payable automation solution has enabled CARSO to process its supplier invoices 50 percent faster, as well as increase service quality and invoice traceability. Their next goal is achieving 100 percent paperless operations. With over 30 million tests performed in 2015, CARSO is a leader in France in the field of health, environment and food, and in 2008, the company put in place a shared services center (SSC) to centralise accounting in its 40 subsidiaries. Esker’s solution was chosen to be implemented in 18 of these subsidiaries, which manage 2,000 suppliers and 40,000 invoices per year, as well as hundreds of managers in charge of invoice approvals. “We selected Esker to automate our supplier invoices in order to increase productivity, improve document tracking and standardize our database,” said Emmanuel Botzung, CFO at CARSO. “It was a unifying and successful project for all stakeholders.” Over the past 10 years, CARSO’s invoice volume has tripled, making processing and archiving increasingly complex. Thanks to Esker’s Accounts Payable automation solution, invoices received by email or mail are sent directly to Esker for processing. All relevant invoice data is extracted and created in the company’s Sage ERP application. The solution then reconciles invoices with purchase orders and delivery notes and digitally sends them to managers for approval without a single piece of paper being printed. Implemented progressively since 2015, Esker’s solution is now operational in 11 of its 18 subsidiaries in the SSC, accounting for 80 percent of the CARSO’s invoices. “Previously, we needed 15 days per month to process our supplier invoices. Now, thanks to Esker, everything is done in real time,” said Séverine Vivière, accounts payable Manager at CARSO. “Our accounting team has become increasingly versatile, and its activity is spread out over the year.” A Simplified & Accelerated Approval Process With Esker, CARSO has been able to absorb a 20 percent increase in activity at its SSC since 2015 and achieve many benefits for the entire company, including: Increased productivity, with invoice processing time cut in half Reduced invoice validation time thanks to the supplier portal and Esker’s mobile approval application Esker Anywhere, giving managers on-the-road invoice accessibility Improved customer relationships by reducing errors and lost documents Better traceability and dispute resolution through accurate process monitoring Greater business visibility with customisable dashboards Eliminated paper archiving and time spent filing and looking for documents About The CARSO Group The CARSO Group is a leader in France in analytical services and services in the field of health/environmental, food and DNA – paving the way for a safer environment and better quality of life. With over 2,500 employees working in 40 sites (including 10 abroad), CARSO analyzes over 30 million parameters annually and in 2015 achieved 186 million euros in sales revenue. CARSO was founded in 1992 by Neptune Technologies in conjunction with the CNRS scientific research center for the purpose of analysing dioxins via high resolution mass spectrometry. About Esker Esker is a worldwide leader in document process automation solutions. Addressing all types of business processes from accounts payable and accounts receivable to order processing and procurement, Esker cloud computing solutions enable companies to automate the reception, processing and sending of any business document with one platform. Esker helps over 80,000 companies across the world to reduce the use of paper and eliminate manual processes while improving their productivity, efficiency and environmental impact. Esker has global headquarters in Lyon, France, U.S. headquarters in Madison, Wisconsin, and ANZ headquarters in Sydney (since 1997). Over 1,800 companies in Australia and New Zealand rely on Esker solutions to run their businesses. For more information, visit http://www.esker.com.au/, follow us at twitter.com/EskerANZ and read our blog on http://blog.esker.com.au/ Parts Town Awarded Order-to-Cash Department of the Year at Inaugural AR & O2C Spotlight Awards 2016-10-14T06:23:00Z parts-town-awarded-order-to-cash-department-of-the-year-at-inaugural-ar-amp-o2c-spotlight-awards Sydney, Australia — August 2, 2016 — Parts Town, a leading parts distributor in the food service equipment market (www.partstown.com), was named the AR & O2C Spotlight Awards’ Order-to-Cash Department of the Year winner. Hosted by The AR Network (TARN), the inaugural awards are an expansion of the Institute of Finance and Management’s (IOFM) Spotlight Awards and recognise outstanding achievements in financial operations. Parts Town earned this distinction by successfully automating its manual cash conversion process, improving customer service and increasing productivity and efficiency while reducing days sales outstanding (DSO). Last year, Parts Town’s O2C team recognized the need for a new process to sustain its high annual growth rates while increasing workflow efficiency and visibility, high quality customer care and turnaround time. They decided that a cloud-based solution would enhance their productivity and enlisted the help of Esker, a leading document process automation solution provider. Esker’s solution automated the entire order processing cycle starting with the reception of the order, scanning of the order and creation of the order into the ERP application, as well as creating and processing invoices for collection. With this implementation, Parts Town is steadily making progress toward its goal of processing 60 percent of its orders by 3 p.m. every day. “Parts Town is growing rapidly and we need solutions that put us in a position to continue that growth, as well as streamline the processes to maintain it,” said Amy Argentine, Director of Technical Service at Parts Town. “Providing excellent customer service was the driving force behind our decision to partner with Esker, and we are now able to provide an improved process from start to finish in less time.” With the automated order processing solution, Parts Town’s Distribution Center (DC) benefited greatly as well. The DC has full visibility using this platform, which allows the data to be allocated and used to forecast supply chain and staffing demands. “The O2C cycle is crucial to the success of a business because it affects customer satisfaction and the company’s bottom line. Parts Town was awarded this honor due to its commitment to prioritising the customer experience while sustaining growth and improving visibility,” said Brian Cuthbert, executive director at IOFM. About Parts Town Parts Town (www.partstown.com) supplies genuine OEM replacement parts for commercial cooking equipment to the restaurant industry. For over 20 years, Parts Town has been focused on delivering the highest level of customer service for food equipment replacement parts, commercial kitchen accessories and selected food equipment. By recruiting and retaining the industry’s leading talent and living its core values, Parts Town has been able to achieve the unique combination of providing the industry’s most complete set of value-added capabilities while continuing to provide enthusiastic and expert customer service. Parts Town has been named to the Crain’s “Fast 50” list, recognising the fastest growing companies in the Chicagoland area for six consecutive years as well as the “Inc 5000” list of fastest growing privately held companies in North America for eight consecutive years. Esker Shortlisted for 2016 SaaS Awards 2016-10-14T06:17:24Z esker-shortlisted-for-2016-saas-awards Best SaaS Product for ERP, Best SaaS Product for Business Accounting or Finance and Best SaaS Product for Management Accounting or Budgeting. With awards for excellence and innovation in SaaS, the Software-as-a-Service Awards program received more than 200 entries from around the world, including companies located in the US, Canada, Australasia, UK and EMEA. 2016 is the inaugural year for The SaaS Awards program, which is partnered with the annual Cloud Awards. “Our mission is to enable our customers to streamline their business processes by improving efficiencies, accuracy, visibility and costs,” said Steve Smith, U.S. chief operating officer at Esker. “We consider it validation of our success in that goal to be recognised among the best SaaS providers worldwide.“ Esker’s solutions help organisations automate multiple document-based business processes on one integrated platform, approaching the entire cash conversion cycle through one interface. Esker was also the first to offer 100% cloud-based solutions that free businesses from buying, building or maintaining the necessary IT infrastructure. “We have seen a great adoption of Esker’s SaaS solutions for order management and accounts payable in the Australian and New Zealand markets over the past 7-8 years. To be nominated in three categories is a fantastic recognition of the commitment of the Esker teams to driving Cloud adoption through smart and robust Cloud software solutions,” said Christophe DuMonet, Managing Director at Esker ANZ. Esker’s sales order processing (SOP) solution, which automates the entire order process, from the reception of a customer order to its creation in the ERP/business application, is a finalist for the Best SaaS Product for ERP category. Esker’s accounts payable (AP) solution, which streamlines the process of verifying, entering vendor invoices and getting approval of the order, is a finalist for the Best SaaS Product for Business Accounting or Finance and the Best SaaS Product for Management or Accounting categories. SaaS Awards and Cloud Awards organizer Larry Johnson said: “The SaaS Awards is a recognition platform specifically for software solutions. In a maturing international marketplace for cloud services, SaaS has proven to be the poster boy for leveraging thin-client technologies, while ensuring end-users are always working at the cutting edge.” Final SaaS Awards winners will be announced on Tuesday, August 9, 2016. To view the full shortlist, please visit: https://www.cloud-awards.com/2016-saas-shortlist/ Esker Enables Complete Integration with Oracle® E-Business Suite ERP Solutions 2016-10-14T05:54:33Z -325 Esker customers can now receive supplier invoices directly in Oracle E-Business Suite Payables application. With paper and manual handling removed from the equation, companies can dramatically improve their workflow efficiency and staff productivity while providing full visibility and accountability from start to finish. Esker’s accounts payable automation solution (AP) is built on standard Oracle E-Business Suite objects and communication methods, providing customers with a safe, seamless integration and offering IT departments the peace of mind they require during rollouts of new technologies. Companies can be up and running in just a few weeks and benefit from AP automation sooner rather than later. Esker’s automation solution provides a single solution for document processing—directly into and out of Oracle E-Business Suite—to automate, streamline and simplify AP processes, including invoice verification, approval and mobile support. Based on Esker customer results, AP automation can help businesses receive and enter invoices up to 65 percent faster, lower processing costs as much as 60 percent and improve invoice accuracy up to 99 percent. Oracle E-Business Suite customers can leverage the value they have invested in their ERP system while taking advantage of specific features, including:  Quick solution setup enables communication between Esker’s accounts payable solution and Oracle E-Business Suite to be fully operational in just a few weeks. Automatic supplier and invoice data synchronization helps leverage Oracle E-Business Suite data to support full AP process automation.  Invoice posting error management provides support so that if an error occurs when the invoice is pushed to Oracle E-Business Suite, the information is made available to the user in Esker’s solution and the issue can be handled immediately. Purchase order (PO) and non-PO invoice posting is automated and fully auditable. AP workflow residing outside of Oracle E-Business Suite delivers better business continuity, 24/7/365 access, non-Oracle E-Business Suite user approval capability, easier training and greater user acceptance.  Mobile invoice approval application brings improved efficiency and on-the-road invoice accessibility for managers.  Invoice archive link in Oracle E-Business Suite enables users to conveniently access the original invoice image and processing data directly from the ERP invoice record.  Invoice payment status and information are automatically updated and available in Esker’s accounts payable solution. “The integration between Esker’s AP processing solution and Oracle E-Business Suite enables customers to process their vendor invoices faster, with fewer staff, and with better control over their financial processes,” said Esker CEO Jean-Michel Bérard. “As we further our investment in the Oracle business ecosystem, we will continue to deliver new integration capabilities to provide customers with even more value as they address AP automation.” Esker Launches First SaaS Solution to Automate Electronic and Paper Invoice Delivery 2009-11-12T04:36:49Z esker-launches-first-saas-solution-to-automate-electronic-and-paper-invoice-delivery Sydney, Australia - November 9th, 2009 - Esker, the leader in document process automation solutions, announced today that it will launch on November 11th, 2009, at the SAP User Group in Melbourne, the first Australian SaaS (Software as a Service) solution to automate the delivery of customer invoices.This new solution complements the current Esker on Demand solutions by providing companies a flexible SaaS invoice automation solution to reduce operational costs associated with the invoice delivery process — while allowing their customers to continue receiving invoices in their preferred format (mail, fax or electronic invoices). Integrating directly with invoicing applications such as SAP, Oracle, Microsoft and any other ERP, the Esker solution makes it easy for companies to automate the delivery and archiving of invoices by giving customers access to a portal where invoices can be accessed, downloaded and archived. Customers can now choose a different delivery format at any time using the web portal. - Electronic invoices: Invoices are automatically signed with the appropriate certificate and time-stamped before being archived and delivered to the customer by email with attachment, or web portal. - Invoicing by mail: Delivering invoices by mail is fully automated from the company invoicing application. Invoices are sent to the Australian Esker production centre where they are printed, inserted into envelopes, stamped, and handed over to the postal service. All invoices received before 12:00 noon are processed and transferred to the postal service on the same day. - Invoicing by fax: Invoices can also be sent by fax through Esker infrastructure, where they are correctly routed to recipients.- Online archiving: Invoices can be archived on a secure and dedicated infrastructure — accessible online from 1 to 11 years.Given the difficulties that companies face in implementing electronic invoicing, today we are introducing a simple and straightforward solution to gradually move invoicing processes from paper to electronic invoices while continuing to respect the preferred delivery format of customers. This new offer allows companies to eliminate paper, mail processing, and any concerns about compliance with electronic invoicing regulations," says Jean-Michel Brard, CEO of Esker. Esker partners with well-known company to provide electronic signatures electronic signatures provided by TrustWeaver: Partnering with TrustWeaver for certified signatures guarantees integrity and authenticity of electronic invoices delivered by the Esker invoicing solution in over 37 countries. Signatures and time stamps placed on invoices are adapted to comply with regulations set forth by the country of origin and the country of destination. Secure supplier/customer web portal Designed specifically to exchange invoices, the Esker Accounts Receivable on Demand solution gives companies a customisable web portal allowing them to offer their customers a secure place to: - Select the media transport by which they would like to receive their invoices (mail or electronic invoice), and - Securely view, download and search for invoices as needed. Numerous benefits - Save up to 80% on costs when switching from paper to electronic invoicing Increase productivity and save time: For both electronic and paper invoices, Esker automatically takes care of all processing and frees AR teams from tedious tasks such as printing, folding, stuffing envelopes, etc. - Real-time tracking: Thanks to sophisticated tracking tools, companies can ensure the transmission of invoices whether they were delivered electronically or by postal mail. - Reduced time to invoicing, resulting in quicker payments: Automating invoice delivery by mail or email reduces the distribution time and helps to speed up invoice payment. Invoices can be sent when they are ready rather than waiting until the end of the month. - Improved customer service: By adapting invoicing to customer preferences, companies can gain credibility. Online demonstration at: www.arondemand.net. About Esker Esker is a recognised leader in helping organisations eliminate manual processes, gain process visibility and control, and reduce the use of paper by automating the flow of documents into, within and out of the organisation. With patented document delivery automation software and hosted document delivery services, Esker offers a total solution to automate every phase and every type of business information exchange. Customers achieve significant and immediate operational efficiencies, cost savings and measurable ROI in as little as three to six months. Founded in 1985, Esker operates globally with more than 80,000 customers and millions of licensed users worldwide. Esker has global headquarters in Lyon, France, U.S. headquarters in Madison, Wisconsin and 2 Australian offices (established in 1997) – Sydney and Melbourne. For more information, visit www.esker.com.au. About Esker Australia & New Zealand Operating in Sydney since 1997, Esker Australia has achieved significant growth and performance with over 1,700 Australian and New-Zealand organisations running their business on Esker. With over 100 SAP customers and 100+ SaaS customers in Australia and New Zealand, Esker ANZ has extensive experience in helping organisations eliminate manual processes, paper-based business processes and reduce operational costs.