The PRWIRE Press Releases https:// 2014-03-12T00:01:24Z ABT Online muscles up with more powerful, more cost effective Pronto Xi services in the cloud. 2014-03-12T00:01:24Z abt-online-muscles-up-with-more-powerful-more-cost-effective-pronto-xi-services-in-the-cloud Frank O’Donoghue, Head of Sales and Marketing, ABT Online.  Embarking on a major system wide refresh, ABT Online has consolidated its network, server and storage environment with IBM's FlexSystems technology using separate IBM PureFlex systems in ABT Online's Tier-1 data centre replicating to the ABT Office Server room to host and back up business-critical applications. Working with Business Partner IBM, ABT Online continues its commitment to provide clients with a leading edge Pronto Xi software service in the cloud. With this in mind ABT Online have undertaken a major upgrade of their cloud-hosted managed services offering, aiming to meet the future needs of businesses of all sizes. "What we saw with our old set-up was potential for future short falls in capacity, processing power and efficiency due to multiple server platforms," said Tristan Pascoe, IT Manager, ABT Online. “We needed to overhaul and renew our entire IT set-up to accommodate growing clients’ needs,” said Tristan. “With this in mind we decided to consolidate and create a strong and reliable single-supplier platform to manage clients’ applications and protect their data.” Catering for small and medium-sized businesses, ABT Online offers cost-effective cloud services to meet mid-size budgets, allowing businesses to expand without investing thousands of dollars in IT hardware. “The new FlexSystems platform from IBM allows us to scale up capacity for enterprise clients with data-heavy applications, scale down for smaller clients, and meet client growth expectations in the future,” says Pascoe. Enhanced Pronto Xi speed and efficiency in the cloud Pronto Xi will run faster, backups will happen quicker and less disk space will be required. Part of this speed is also due to ABT Online installing a new IBM Software database to run the Pronto-Xi Business Software Application.  A faster system overall also means Pronto Xi services can now be deployed to customers substantially quicker and more efficiently due to the new platform. Enhanced Business Intelligence By migrating customers across to an ABT Online hosted solution, clients can enjoy the convenience of the Cognos web-based dashboard interface as part of their Pronto upgrade. The addition of Cognos 10 Business Intelligence software provides cloud-hosted Pronto-Xi users with a powerful web-based dashboard interface that simplifies reporting processes, allowing for clearer decision making. Scalable cloud offering to meet client operations With the new cloud platform in place, ABT Online can scale its cloud-hosted managed service solutions to meet the different requirements of its customers. “Through our IBM cloud offering, we can scale up virtual machine capacity when our growing customers need more power,” says Frank O’Donoghue, “It provides them with more flexibility, which in turn helps their business.” “We can also scale back for smaller clients with sophisticated system requirements, but who previously couldn’t afford our systems,” says O’Donoghue. “We can now offer our Pronto-Xi managed services solution to clients of any size, at a price that suits their requirements on either a Software as a Service (SaaS) or Infrastructure as a Service (IaaS) basis” Significantly reduced costs 'in the cloud' ABT Online customers taking advantage of the cloud-hosted Pronto-Xi Business Software Application are saved the expense of replacing their IT system every three to five years, resulting in lower cost of ownership. "Investing in new server infrastructure across multiple platforms can be costly, capital-intensive and unscalable,” says O’Donoghue. “A fully-managed cloud hosted solution from ABT Online is cheaper for our customers to use as the cost of their ERP and reporting is effectively halved.”  With clients only paying for what they use in the cloud, operational savings can be passed on.  ABT Online clients can expand their business operations confidently without being concerned about capacity and system failure. “Clients can take advantage of cloud technology in an evolutionary, rather than revolutionary, way,” says O’Donoghue. “They simply keep going.” ABT Online: the one-stop shop  ABT Online can nimbly handle all of your management and maintenance needs – from rapid deployment of applications, backup and restores, to helpdesk, disaster recovery and contingency planning – removing the need to invest in expensive internal IT resources.  For more information please contact: Frank O’Donoghue on (02) 9878 7111  or email: frank@abtgroup.com.au or see: www.abtonline.com.au ABT Security Systems joins the Biometrics Institute. 2014-01-20T21:06:22Z abt-security-systems-joins-the-biometrics-institute "We were exited to hear of our acceptance as a member of the Biometrics Institute. The breadth of technical knowledge and support provided by our participation in the Institute will in turn provide real benefits to our clients." says Terry Stanley, General Manager, ABT Security Systems. "Two such immediate benefits are the issue of the latest biometric 'Privacy Guidelines' to our existing client users and the implementation of 'Vulnerability Assessment Methodology' as part of our offering to new prospects. Established in 2001, with offices in Sydney and London, The Biometrics Institute provides a forum for sharing knowledge on the development and use of biometrics between researchers, users and supplier groups. Biometrics Institute members include: Australian Customs, Bank of New Zealand, Department of Foreign Affairs and Trade Australia, Federal Bureau of Investigation (FBI), Inland Revenue New Zealand, Metropolitan Police (UK) and the Royal Bank of Scotland. For more information visit: http://www.biometricsinstitute.org/ and www.abtgroup.com.au A few facts from The Biometrics Institute - Fingerprint and Facial recognition are currently the most widely used forms of biometric identity management worldwide. - Australia now represents the second largest membership group in the Biometrics Institute worldwide. - Biometrics has long been used by government agencies across the globe as an effective border protection tool but applications are now being seen in 'everyday use,' specifically in the areas of banking, identity documents and password replacement. "We see our role in password replacement as the real growth area for ABT Security Systems. Passwords are just too easily shared around or stolen and can cause significant losses in terms of lost productivity and stock shrinkage." Terry Stanley, General Manager, ABT Security Systems. Read the article on 'Why passwords are past it': http://www.abtgroup.com.au/news/33/67/Why-are-passwords-past-it What is biometrics? Biometric technologies use a person’s unique physical features such as a fingerprint, finger vein, iris characteristics, or facial geometry to verify and track that person’s identity using biometric devices such as finger print, finger vein, palm vein or dual eye readers. Biometric identification can't be stolen. In a word biometrics is infallible, as each persons physical characteristics are entirely unique to that individual. For more information, please contact: Paul Goldsmith Tinderbox marketingM: 0404 871 220E: paul@tinderbox.net.au Sonic Innovations hears the difference with customised Retail and Call Centre systems from ABT (Applied Business Technology). 2013-04-18T21:43:33Z sonic-innovations-hears-the-difference-with-customised-retail-and-call-centre-systems-from-abt-applied-business-technology With more than 700 employees worldwide and operations in thirty countries, supplying and developing hearing devices has become very big business for Sonic Innovations.Sonic is widely known for having developed patented digital signal processing (DSP) technologies and embedding them in the smallest single chip DSP platform ever installed in a hearing aid.However their IT problems weren't so small."There were a number of problems with our old business processes," said Sonic Innovations IT Project Manager, George D'Onofrio,Sonic's retail branches were using a stand alone local database called 'Hear-Aid' located on their desktop PCs that had no integration with Sonic's Pronto Xi ERP system running Inventory, Manufacturing, Financials and Distribution modules."At the end of the day branches had to upload a batch file with all sales from a ledger POV and it would then be loaded into Pronto Xi - the whole operation was very cumbersome," said D'Onofrio,"Quite simply it was clear to us we needed to engage ABT to develop a 'hearing retail system'. One that would bolt on to Pronto Xi and seamlessly integrate with all of the backend inventory system, financial system, debtors system, etc," added D'Onofrio.ABT is the leading Pronto Xi software distributor in Australia, and one of a handful of companies authorised to write customised functionality for Pronto Xi modules.ABT's customised module development has been so successful Pronto Software now offers ABT modules to their clients.For Sonic, ABT developed a customised 'Hearing Retail System' module that seamlessly integrates with Sonic's Pronto Xi ERP systems inventory, manufacturing, accounting, purchasing and sales order entry modules.With the new 'HRS' now successfully implemented, branch employees are now able to view and enter all customer data from a single screen.There is now full visibility from branch and head office across branch inventory, stock, replenishment stock, and service calls.In addition, sales invoices, cash management and e-claims are now performed centrally and reconciled directly into Pronto Xi, eliminating cumbersome manual processes, allowing branches more time to focus on the customer and other core retail functions.Overall the new system not only means more profitable operation for Sonic but also delivers on their promise of excellent customer service.As a further part of their growth strategy and to support Sonic's network of 48 retail branches across Australia, Sonic recently set up their own Customer Call Centre staffed by 20 agents.ABT implemented the integration of Call Centre customer information into Pronto Xi to track any telemarketing sales campaigns."Previously there was a real break-down in communication between Telemarketing and Branch staff, as CSOs (customer service operators) were unable to identify the campaign that prompted clients to call the branches. Now they can easily access the information when required which assists them in providing the best customer service. This is particularly important given the age demographic of our clients, as they tend to 'forget' what was said in the letters we send to them," said D'Onofrio.D'Onofrio said he has no hesitation recommending ABT, and was very positive regarding his experiences. "The team at ABT have always been very responsive - we couldn't be happier with the service we've received both during the implementation and after," he added."We have a great relationship with ABT. I can talk about business strategy directly to Andrew Kunce, Technical Director, at ABT, and we can talk directly to the developers at ABT concerning any additions to the system we want included."As for the reception to the new ABT built modules from Sonic's branch staff D'Onofrio said, "We've received nothing but positive feedback."That's the sort of news you want to hear.ABT is one of Australia's leading POS (point of sale) software providers with an extensive client list particularly in the key verticals of telecommunications and distribution. This client list includes more than one thousand Australian ABT POS users amongst Optus World, Virgin Mobile, Telechoice, and Allphones in the communications industry. ABT also works with major distributors including the world leading electrical wholesaler Rexel.ABT is the leading Pronto Xi software distributor in Australia.For more information, please contact:Paul Goldsmithtinderbox marketingM: 0404 871 220E: paul@tinderbox.net.auAbout Sonic InnovationsSonic is recognised as a world leader in the technical development and supply of hearing devices and hearing diagnostic equipment. They are widely known for having developed patented digital signal processing (DSP) technologies and embedding them in the smallest single chip DSP platform ever installed in a hearing aid.Visit: www.sonici.com.au/About ABTABT Computer Group, (www.abtgroup.com.au) with over 20 years of operations, are leaders in the delivery of professional IT services Our Applied Business Technology operation provides the full implementation of middle-market Business Software Applications with such quality applications as Pronto Software and COGNOS-10 Business Intelligence systems.Our ABT Online (www.abtonline.com.au) operation delivers low-capital cost, fully managed, "Cloud-based" IT solutions.Our ABT Security Systems (www.abtsecuritysystems.com.au) operation augments the synergy between Security and IT with fully-managed security and electronic surveillance systems. Office Choice Australia rolls out a new end-to-end Pronto Xi enterprise software system including integrated eCommerce with ABT (Applied Business Technology). 2013-04-18T00:43:13Z office-choice-australia-rolls-out-a-new-end-to-end-pronto-xi-enterprise-software-system-including-integrated-ecommerce-with-abt-applied-business-technology Add in servicing a network of more than 130 dealers across Australia, carrying over 60,000 product lines as Office Choice Australia does, and decisions about software providers and implementation partners are particularly critical."We went through our requirements together with an extensive outsourced tendering process and found Pronto Xi from ABT (Applied Business Technology) to be a good fit for our stationery dealers’ processes." said Office Choice Australia, IT Manager, Greg Wiggill."In particular we felt confident that the software (Pronto Xi) was reliable and well proven over 30 years; and the future roadmap of development ensured we would be current and up to date for many years to come." Wiggill added.Office Choice Australia is part of the world's largest office products buying group, with the Office Choice dealers ranging from 100% B2B dealers operating out of warehouses, to a small retail shops in local shopping centres.Switching from disparate systems that included their own internally developed ChoiceBMS (Business Management System) and SBSWeb eCommerce system was a major undertaking for the leading office supply retail group."Our old ‘ChoiceBMS’ system was written in Cobol. We weighed up our options and chose to discontinue any further development on the legacy system. Rather than owning our own software company and develop internally, we decided to get this out of the office and into the hands of a current and up to date ERP system." said WiggillOffice Choice chose to go with the Pronto Xi ERP system, including Pronto Xi POS (Point of Sale), Sales Orders, Inventory, Purchasing, Financials, ABT Supplier Catalogue and the fully integrated Commerce Vision 'Customer-Self-Service' eCommerce system."I am confident in our decision to move to Pronto Xi. Together with the integrated B2B and B2C eCommerce system from ABT, we feel we have a great agile solution (and are pleased we are not bogged down in a difficult alternative platform) that overall adds lots of value to us at head office and to our dealers and enables us to more easily adapt and change direction should we decide to do so." said Wiggill.Some would argue that selecting the right implementation partner might be even more critical than the actual software selection. Office Choice chose ABT because of ABT's comprehensive Pronto Xi expertise and their ability to develop customised integrated modules, particularly for the multi-site retail industry."The value of the total solution from ABT, which included an integrated eCommerce system, concurrent user pricing, support, consulting, development and hosting; plus, being able to deal directly with a reseller that had implemented dozens of like retail customers were the primary factors in us choosing ABT." said Wiggill."ABT helped us set up an easy repeatable implementation process of cutting over each of our Dealers from our old system. That was really important to us. ABT have been behind us all the way through the project." Wiggill added.Still no matter how much thought goes into planning and managing software system change, the proof is in the pudding, or in Office Choice's case, their dealers' appreciation of the system."Our dealers have realised definite efficiencies in processing and dispatching stationery orders. Also the reliability, availability and disciplines of the Pronto Xi system have been noticeable. Dealers report that they now have better access to their information which allows them to make quick critical business decisions." said Wiggill.Adding to Wiggill's satisfaction was that the varied Office Choice dealer network is very happy with the upgrade to Pronto Xi."The feedback from dealers has been excellent. I have spoken to all our implemented members over the past year and they all report how Pronto Xi has been positive for their business." Wiggill said.Office Choice dealers have been surprised at how easily their staff has picked up the new system, with some dealers now planning to implement more Pronto Xi modules such as CRM to further drive the competitive advantage they enjoy from the system."The training and knowledge ABT gave us at head office allowed us to then go out and train our dealers." said Wiggill.Asked whether he would recommend ABT to others in his position, Wiggill was very succinct, "Yes." he said.ABT is the leading Pronto Xi software distributor in Australia.For more information about Office Choice Australia please see:www.officechoice.com.au/The ABT Group includes ABT itself (www.abtgroup.com.au), alongside managed systems expert and provider, ABT Online (www.abtonline.com.au) and intelligent business security systems with ABT Security Systems (www.abtsecuritysystems.com.au)For more information, please contact:Paul Goldsmithtinderbox marketingM: 0404 871 220E: paul@tinderbox.net.au Why local clouds are better. 2012-11-16T01:32:47Z why-local-clouds-are-better We even have New Zealand based online accounting start-up Xero grabbing the column inches.So why aren't we hearing more about locally owned and managed application providers like ABT Online? ABT Online is part of the ABT Group (Applied Business Technology) and have been providing hosted business software in Australia for more than fifteen years.Using the robust and very reliable Pronto Xi platform, ABT Online offers clients a fully managed cloud solution allowing them to focus on their core business activities whilst leaving the technical infrastructure to ABT Online."Contrary to what some companies may tell you, there are huge advantages in choosing a local application provider," says ABT Group, Chief Executive Officer, Reg King."Really simple stuff, like what happens when you have a problem with your online app?" said King."Does your cloud provider have a local office? Do they even have a phone number you can ring? Or are they telling you, its fine, we can do it all over the Internet? " King added.It is at this point that ABT Online starts to make a lot more sense, with a single point of contact for all your service and application issues.And that single point of contact is with an expert in that application. No passing the blame. ABT Online is able to run a complete front to back office suite of applications, including Retail POS, CRM, ERP and eCommerce apps. All on state of the art Tier 1 hardware from an industry leading, Australian data centre."One of the problems clients can run into if they go with a third party hosting provider, is that the host may have little or no application knowledge," says ABT Group IT manager, Tristan Pascoe.Which is particularly a problem when you particularly need help. As we all know with software, online or not, there will be issues."Generally what happens," Pascoe said, "Is that the host alerts you - there is an issue here, please advise your software provider," says Pascoe."They (the hosting provider) just don't know what to do with the issues, I understand that, but it makes it very hard for the client," said Pascoe."At the end of the day, the Pronto suite of applications is our bag. We monitor them, we maintain them," he added.And what about implementation and training?""Some cloud providers may tell you otherwise, but the truth is, it takes the same effort to successfully implement a remotely accessible system as it does to implement a locally-installed one. You need the same mature implementation methodology, quality/stable software, locally deployed trainers, good data migration and dedicated on-site go-live support." said King"You can't just provide classroom training or computer-based tutorials," says King. "Cloud based business applications just don't work like that" King added.For further information about how cloud applications should work, please go to www.abtonline.com.au/ABT Online is part of the ABT Group (Applied Business Technology).The ABT Group have been installing and managing ERP, Business Intelligence, CRM and Retail POS software for over 23 years, and are Australia's leading distributor of PRONTO Xi software.For more information, please contact:Paul GoldsmithTinderbox marketingM: 0404 871 220E: paul@tinderbox.net.auAbout ABTABT Computer Group, (www.abtgroup.com.au) with over 18 years of operations, are leaders in the delivery of professional IT services Our Applied Business Technology operation provides the full implementation of middle-market Business Software Applications with such quality applications as Pronto Software and COGNOS-10 Business Intelligence systems.Our ABT Online (www.abtonline.com.au) operation delivers low-capital cost, fully managed, "Cloud-based" IT solutions.Our ABT Security Systems (www.abtsecuritysystems.com.au) operation augments the synergy between Security and IT with fully managed security and electronic surveillance systems.ABT Group are also proud supporters of The Lynne King Cancer Care Foundation (www.lyncares.com) ABT Security Systems' Wireless Remote Camera breaks the distance barrier. Monitor remote locations via any mobile network. 2012-11-09T00:08:40Z abt-security-systems-wireless-remote-camera-breaks-the-distance-barrier-monitor-remote-locations-via-any-mobile-network "The beauty of the system is that it's so incredibly easy to set up," says Reg King, CEO of ABT Security Systems. "Being wireless all you have to do is position the camera, turn it on, and images are sent straight to a secure platform on your desktop." At just W8cm X D7cm X H14cm the size of the camera makes it ideal for concealment, as evident by its popularity with New Zealand law enforcement agencies and its growing number of supporters in Australian law enforcement agencies. "All you need is a mobile network," says Reg King. "The cameras inbuilt modem automatically determines the best network to use, whether it's Telstra, Optus, Vodafone... 3G or 4G." Management of the Redeye Camera is via security grade online hosting to ensure secure transmission and access to security images. The online platform allows users to view and manage the captured security images from their desktop and for added security the images can be digitally encrypted. The system can also be configured to send users email or SMS alerts. "The applications are endless," says Reg. "We've recently set-up cameras for construction companies on building sites. Project Managers can view construction progress off-site, monitor scheduled deliveries of materials, and ensure equipment and materials are secure." ABT Security Systems are also getting interest from the Hospitality and Retail sectors. With no cabling costs associated with installation, many clubs and retailers see this as an affordable option to deliver security and workplace safety in areas where hard wiring was previously problematic. Plus the camera has a built-in infrared capability for night vision. The Redeye camera really seems to have solved the problems associated with sending high quality images via mobile networks. The camera is the first to incorporate PSIS, a technique where the surveillance camera operates between CCTV & Digital Still Camera modes. Images are captured and stored in high resolution without the usual degradation in quality of CCTV still images. Importantly, it is PSIS that allows for the speedy transmission of high quality images over the mobile network. What makes the Redeye camera even more viable for remote locations is that the battery can last up to one month before recharging. This is because the unit's battery is constantly being topped-up by an inbuilt solar panel - clever. By the addition of an external solar panel the camera can run indefinitely. "We've also had interest from Environmental agencies in regard to flood mitigation and the monitoring of sudden weather changes," Reg said. "The ease of deployment and the portability of the cameras is seen as a real benefit." Mining companies have also been quick to see the advantages, as have major Utility companies. Mining operations need constant surveillance to ensure operational efficiency and safety but the remoteness of the locations can make daily onsite inspections difficult. With the Redeye camera engineers and safety officers are able to conduct site monitoring in Northern Queensland from their offices in Sydney. Electricity suppliers can see benefits for remote substation monitoring whilst Water utilities see applications for holding pond and dam monitoring. "The industry sectors we're currently talking too are genuinely excited by this product," says Reg King. "At half the cost and twice the quality the Redeye camera is an affordable, easy solution." ABT Security Systems builds security systems that are an adjunct to businesses IT infrastructure, linking security assets via seamless data exchange to existing IT systems. This integration of security and data systems provides greater efficiencies, more accurate analytics, and a tightening of the broader security net. ABT Security Systems supply integrated security systems for most corporate and industry sectors across Australia. ABT Security Systems understand the unique needs and potential threats each industry sector faces with insights gained from over ten years experience on-the-ground. The ABT Security Systems next generation digital security products offer superior surveillance coverage and functionality. Additionally the Multi-Layered Management Software manages multiple security devices on one platform allowing for the timely retrieval of highly targeted information. As part of the ABT Group, ABT Security Systems offers companies systems that link their back-end business software with their security systems. This includes ID recognition, keypad security, alarm systems, CCTV systems, access control systems and security systems For more information, please contact: Paul Goldsmithtinderbox marketingM: 0404 871 220E: paul@tinderbox.net.au About ABT:ABT Group, http://www.abtgroup.com.au with over 18 years of operations, are leaders in the delivery of professional IT services.ABT (Applied Business Technology) provides the full implementation of middle-market Business Software Applications with such quality applications as PRONTO-Xi ERP and COGNOS-10 Business Intelligence systems.ABT Online http://www.abtonline.com.au delivers low-capital cost, fully managed, "Cloud-based" IT solutions.ABT Security Systems http://www.abtsecuritysystems.com.au augments the synergy between Security and IT with integrated security and electronic surveillance systems.   Are some Security companies actually holding Security back? 2012-07-30T01:37:45Z are-some-security-companies-actually-holding-security-back ABT Security certainly think so, arguing that the slow take-up of biometric security measures; including finger print readers, finger vein readers, palm vein readers and eye (iris) readers; is attributable to many security companies poor understanding of technology."What we are seeing is that enterprises and most particularly retail stores are missing out on advanced, and often very cost effective security enhancements. This is simply because their security company lacks the IT expertise to integrate biometric devices with existing systems such as POS (point of sale) or Time and Attendance" said Reg King CEO of ABT Security Systems. ABT Security Systems builds security systems that are symbiotic with businesses IT infrastructure, linking security assets via seamless data exchange to existing IT systems. This integration of security and data systems provides greater efficiencies, more accurate analytics, and a tightening of the broader security net. "I think it is fair to say, that most security companies come from a traditional security world, rather than from a technology background, so naturally they tend to stay within their comfort zone," said King. "Perhaps that was understandable a decade or so ago, but with technological improvements we consider that IT and Security should be intermeshed" he added. "Our biometric devices can't be abused and shared around like ID passwords, dramatically improving loss prevention strategies, retail shrinkage, employee theft, whether they're suspicious transactions, false credits/returns or just errors; and have a host of human resource applications with direct links to timesheets and payrolls." So why aren't more companies using biometric security? "Their security providers may know how to install them but they don't know how to integrate them, that's why," King said. ABT Security Systems are part of the ABT (Applied Business Technology) Group. The ABT Group have been installing and managing ERP, Business Intelligence, CRM and Retail POS software for over 24 years, and are Australia's leading distributor of PRONTO Xi software. ABT Security Systems is currently working on Biometric integration for a major chain of Telco retail stores, using a fingerprint reader device. ABT Security Systems are the Authorised Australian Reseller for award winning* biometric manufacturer M2SYS. * 2011 North American Biometrics Industry New Product Innovation Award & Winner of 2007 Frost & Sullivan Biometrics Technology Innovation of the Year Award. The ABT Group includes ABT itself (www.abtgroup.com.au), ABT Online (www.abtonline.com.au), and ABT Security Systems (abtsecuritysytems.com.au). For more information, please contact: Paul Goldsmith tinderbox digital marketingM: 0404 871 220E: paul@tinderbox.net.au About ABTABT Computer Group, http://www.abtgroup.com.au with over 25 years of operations, are leaders in the delivery of professional IT servicesOur Applied Business Technology operation provides the full implementation of middle-market Business Software Applications with such quality applications as PRONTO-Xi ERP and COGNOS-10 Business Intelligence systems.ABT Online http://www.abtonline.com.au delivers low-capital cost, fully managed, "Cloud-based" IT solutions.ABT Security Systems http://www.abtsecuritysystems.com.au augments the synergy between Security and IT with fully-managed security and electronic surveillance systems. ABT Group are also proud supporters of The Lynne King Cancer Care Foundation http://www.lyncares.com If you're thinking cloud, think local. 2012-07-04T03:32:22Z if-you-re-thinking-cloud-think-local If you're thinking cloud, think local. For good reason, an ever increasing tide of companies is turning to cloud applications for at least part of their business software needs. There is little doubt cloud applications can offer many advantages over traditional server side software. ABT Online know this better than most with more than fifteen years experience providing managed services delivered business software to a range of Australian businesses. However some hard questions need to be asked of many cloud providers. "I'm constantly amazed that companies that should know better, don't," say's ABT Group chief executive officer, Reg King. "Businesses are signing contracts with cloud application providers without ever really asking what we consider to be key, basic questions," King added. Questions such as, who now owns the data? Does your cloud provider have a real local presence? Why does your cloud provider expect their application to "fit" all companies? Who else can see the data? Can I get my data back easily if I want to move? In what format? Where exactly is my data kept? "Before you become part of the cloud," says King, "make sure you work out the simple stuff and don't just get caught up in the technology." ABT Online is part of the ABT Group (Applied Business Technology) and are one of the pioneers of providing hosted business software in Australia. Using the robust and very reliable Pronto Xi platform ABT Online offers clients a fully managed cloud solution allowing them to focus on their core business activities whilst leaving the technical infrastructure to ABT Online. "Then of course, there is the issue of local servicing and support. Does your cloud provider even have a local office? Or are they telling you, its fine, we can do it all over the Internet? And what about implementation and training? "Some cloud providers may tell you otherwise, but the truth is, it takes the same effort to successfully implement a remotely accessible system as it does to implement a locally-installed one. You need the same mature implementation methodology, quality/stable software, locally deployed trainers, good data migration and dedicated on-site go-live support." "You can't just provide classroom training or computer-based tutorials," says King. "Cloud based business applications just don't work like that" King added. For further information about how cloud applications should work, please go to www.abtonline.com.au/ ABT Online is part of the ABT Group (Applied Business Technology). The ABT Group have been installing and managing ERP, Business Intelligence, CRM and Retail POS software for over 23 years, and are Australia's leading distributor of PRONTO Xi software. The ABT Group includes ABT itself (www.abtgroup.com.au), alongside managed systems expert and provider, ABT Online (www.abtonline.com.au) and intelligent business security systems with ABT Security Systems (www.abtsecuritysystems.com.au) For more information, please contact: Paul GoldsmithTinderbox marketingM: 0404 871 220E: paul@tinderbox.net.au About ABTABT Computer Group, (www.abtgroup.com.au) with over 18 years of operations, are leaders in the delivery of professional IT servicesOur Applied Business Technology operation provides the full implementation of middle-market Business Software Applications with such quality applications as Pronto Software and COGNOS-10 Business Intelligence systems.Our ABT Online (www.abtonline.com.au) operation delivers low-capital cost, fully managed,"Cloud-based" IT solutions.Our ABT Security Systems (www.abtsecuritysystems.com.au) operation augments the synergy between Security and IT with fully managed security and electronic surveillance systems. ABT Group are also proud supporters of The Lynne King Cancer Care Foundation (www.lyncares.com) ABT (Applied Business Technology) appoints John Hibbett as National Sales Manager 2012-06-13T22:56:11Z abt-applied-business-technology-appoints-john-hibbett-as-national-sales-manager Hibbett will work across all of ABT's business software offerings, with a particular emphasis on the small to medium sized business sector."We are really pleased with the appointment of John Hibbett,” said ABT Group chief executive officer, Reg King. "Simply put, his depth of experience and level of small business understanding will be a great asset to us," King added.John Hibbett has previously worked with CDC Software, Praxa and Professional Advantage."I'm particularly excited to finally be able to offer a full complement of suitable product offerings to clients," said ABT National Sales Manager, John Hibbett."I remember coming up against ABT's Online offering in a previous position and secretly wishing I had the capability to be able to compete. Being able to offer on-premise, online, or a combination solution of both to SME's is very very appealing.""I do think there is a very good reason cloud applications are gathering so much hype at present - finally the market, and the underlying communications mechanisms are really ready to move many application frameworks online," Hibbett added.ABT is Australia's leading POS (point of sale) software provider with an extensive client list particularly in the key verticals of telecommunications and distribution. This client list includes more than one thousand Australian ABT POS users amongst Optus World, Virgin Mobile, Telechoice, and Allphones in the communications industry.ABT also works with major distributors including the worlds leading supplier of distributed electrical supplies, Rexel, Salmon Brothers, Project Lighting and Shannon Electrical.ABT is also the leading Pronto software distributor in Australia.The ABT Group includes ABT itself (www.abtgroup.com.au), alongside managed systems expert and provider, ABT Online (www.abtonline.com.au) and intelligent business security systems with ABT Security Systems (www.abtsecuritysystems.com.au)For more information, please contact:Paul Goldsmithtinderbox marketingM: 0404 871 220E: paul@tinderbox.net.auAbout ABTABT Computer Group, (www.abtgroup.com.au) with over 18 years of operations, are leaders in the delivery of professional IT servicesOur Applied Business Technology operation provides the full implementation of middle-market Business Software Applications with such quality applications as Pronto Software and COGNOS-10 Business Intelligence systems.Our ABT Online (www.abtonline.com.au) operation delivers low-capital cost, fully managed,"Cloud-based" IT solutions.Our ABT Security Systems (www.abtsecuritysystems.com.au) operation augments the synergy between Security and IT with fully-managed security and electronic surveillance systems.ABT Group are also proud supporters of The Lynne King Cancer Care Foundation (www.lyncares.com)