About Us

Cyara was founded in 2006 with a mission: gather the best expertise in the industry to reinvent customer service. Today, Cyara has fulfilled that promise, as the market-leading provider of an omnichannel discovery, testing and monitoring SaaS platform. Hundreds of the world’s most elite companies use Cyara’s Platform to accelerate the delivery of seamless and frustration-free customer experiences across every channel. Thanks to Cyara, organizations with combined revenues of over $3 trillion deliver billions of flawless customer interactions every day. Cyara was named a Gartner Cool Vendor in CRM Customer Service and Customer Support in 2015 and was Frost & Sullivan Australia’s 2016 Vendor of the Year for Customer Interaction Management Platform Testing.