About Us

Micromuse Pty Ltd (www.micromuse.com), the leading provider of service and business assurance software began shipping its Netcool solution in 1996. The Netcool solution is now the core IT management solution in many of the world's most successful service providers and enterprises. Sydney is the regional headquarters for Micromuse Asia Pacific and includes sales, technical support and the administrative functions for the region. Micromuse?s customers in Australia and New Zealand include Telstra Global Operations Centre, British Telecom Global Services - Asia Pacific, Ericsson Australia - Network Operations Centre and TelstraClear - New Zealand. Micromuse is headquartered in San Francisco, California. The company now has sales offices and operations around the world, and relationships with more than 100 channels partners on six continents. Micromuse went public in February 1998 (Nasdaq: MUSE). The Netcool Suite The Netcool suite helps network and IT operations teams monitor the entire network infrastructure of an organisation to assess and measure the impact of any failure on a particular business of service offered by that organisation. Micromuse recognises that assuring the integrity of computing infrastructure is an integral part of protecting a business? security. By addressing problems before they affect the uptime of revenue-generating applications and customer services, Netcool applications help organisations achieve significant IT budget savings by avoiding costly downtime, and delivering immediate and measurable returns on investment. The Netcool suite provides service providers and enterprises with the assurance that their networks, services and applications are up and running. By providing a real-time view of what is happening throughout the infr