About Us

Premier Technologies is a leading customer interaction company that provides competitive advantage to your contact centre or enterprise. Premier can help you improve your customers? experience, your cost structure as well as your interaction effectiveness ? resulting in increased profitability. Established in 1986 Premier Technologies has an extensive portfolio of the latest local and international products used to deliver Customer Interaction solutions. These products include Next Generation Computer Telephony, Interactive Voice Response, Natural Language Speech Recognition, Predictive diallers, Web Collaboration, CRM, Marketing Analytics and Workforce Management tools. Premier Technologies has developed valued customers in Banking, Finance, Insurance, Utilities and Government, as well as most other significant business to consumer segments. Premier has been fortunate to not only support our valued customers locally, but also throughout Asia Pacific and Europe. With a team of over 80 staff and offices located in Melbourne, Sydney and Brisbane, Premier Technologies? commercial strengths are defined by their many years of industry experience, diverse customer interaction portfolio and focus on commercial outcomes. www.premier.com.au