About Us

Rockwell FirstPoint Contact Corporation, a business of Rockwell Automation (NYSE: ROK), provides complete customer interaction solutions supporting a variety of channels including voice, e-mail, web, wireless and VoIP utilizing a unique open interaction infrastructure. The first to develop technology automating call centers, Rockwell FirstPoint Contact has a 30 year global reputation for reliability, dependability, on-time, on-budget delivery and superior customer service. Where intelligent customer contact begins, Rockwell FirstPoint helps organizations leverage data from across the enterprise to fulfill customer relationship management strategies. Based in Wood Dale, Ill., Rockwell FirstPoint Contact's reach extends around the globe with offices in the United Kingdom, Australia, China, Thailand South Africa and Canada. Information on Rockwell FirstPoint Contact is available on the Internet at www.rockwellfirstpoint.com