About Us

Ventrica is an award winning customer management outsourcer that delivers cutting-edge technology solutions designed to elevate the customer experience. Providing outsourced customer service and sales for an array of global brands Ventrica can genuinely claim to be a people based business that understands their success comes from the way they treat and support their staff. Continual investment in the very best technology allows Ventrica to provide a truly unified view of the customer journey regardless of channel. The company is headquartered in Southend where it operates from spacious, hi-tech and modern offices, placing significant emphasis on the comfort and well-being of its staff. Ventrica shares the same passion about its customers’ business as it does for its own and continually strives for quality and consistency of service delivery. Ventrica has significant experience in eCommerce customer management across an array of industries, including Fashion, Retail, Insurance, Finance, Health, Transport, Construction and Publishing. The Ventrica multilingual team provides communication in a host of different languages including French, Italian, Spanish, German, Dutch and Portuguese.