Micromuse and InfoVista team up to deliver Industry's most complete, integrated solutions for fault, performance and business service management
Announcement posted by Micromuse 23 Sep 2004
Strategic alliance enables customers of both companies to leverage best-in-class technology
Micromuse Inc. (Nasdaq: MUSE) and InfoVista (Nasdaq:IVTA; Nouveau March: FR0004031649), today announced a strategic alliance that enables enterprise and carrier customers of both companies to deploy the industrys best software solutions for fault, performance and business service management with minimal integration effort. Micromuse and InfoVista customers around the globe will enjoy the synergistic benefits of pre-integrated solutions that offer realtime fault monitoring and performance analytics, historical trending, business impact analysis and executive dashboard views.
"Asone of the world's leading telecommunications and information technology service providers,we are pleased to seethese two leaders come together to enhance the synergy between Micromuseand InfoVista solutions," saidHardy Rehmann, Managing Directorwith Deutsche Telekom Network Projects and Services."This relationship completes the OSS platform, providinga bi-directional integration ofeach companys solutions, andcombines the best of both worlds with fault and performance management. We see this relationship as playing to thestrengths ofInfoVista and Micromuse andit will enableusto increase efficiency and effectiveness by streamlining service activation andoffering next generation servicesvirtually risk-free."
Effective immediately, Micromuse offers InfoVistas entire line of service aware performance management solutions as the Netcool/Vista product family. The Netcool/VistaInsight Solutions, currently available as part of the Netcool/Vista product line, extend the Netcool suites capabilities through performance management and reporting for systems and applications, IP Telephony, IP-VPN and core networks. The Netcool/Vista product family offers realtime analytics and historical trending of Key Performance Indicators (KPIs) for customer-centric service level management across the business technology infrastructure.
Also effective immediately, InfoVista now offers Micromuses entire line of agent software for systems and applications management. Micromuses Netcool/System Service Monitors and Netcool/Application Service Monitors enhance InfoVistas current product offering by generating realtime health intelligence on critical business applications and providing rich, detailed data on system and application performance. The agents proactively monitor performance thresholds enabling proactive problem resolution and alerting IT operations staff before outages affect users, customers and revenue.
Were delighted to see these two industry leaders join forces, said Alain Gerset, Vice President for Technology Services, Telecom, Media & Entertainment, Capgemini, one of the worlds foremost providers of consulting, technology and outsourcing services. For the service provider market, the combined strengths of Micromuse and InfoVista will enable customers to maximise revenue opportunities, control costs and optimise capital as networks converge. In the enterprise, customers will see that the best fault and performance management solutions in the industry are now integrated to manage their complex IT infrastructures better than ever before. As Micromuse and InfoVista focus on the emerging business service management space, the cross-selling nature of this alliance empowers these two companies with a winning combination of cutting-edge technology and global market reach.
InfoVistas software solutions, which offer the industrys best customer facing reporting, historical trending and flexible portal-based presentation of Key Performance Indicators, provide a natural complement to the Netcool suites leading fault and realtime business and service assurance software solutions, said Ammar Hindi, Vice President Asia Pacific, Micromuse. We are exceedingly pleased that this strategic alliance with InfoVista enables us to deliver to our customers an unparalleled, tightly integrated software suite that addresses such a broad range of infrastructure management challenges.
"We are very pleased to engage with Micromuse in this strategic alliance and we are excited about the potential of this relationship since there isastrongaffinity between the two companies andcomplementarities abound," said Gad Tobaly, InfoVista ChiefExecutiveOfficer."Wehave a sharedvisionsupported by a similar go-to-market strategy, and now InfoVista and Micromusewilljointly leverage their leadership in the service provider market and further enhance and extend theircoverage and penetrationinto the enterprise and outsourcersegments, providinga comprehensive suite ofend-to-end service management solutionsthat will benefit customers worldwide."
About InfoVista
InfoVista enables service providers and enterprises to manage and optimise their IT offerings through service-aware performance management solutions. InfoVista solutions are built on a proven software architecture that collects and analyses performance information from thousands of IT assets in real time. InfoVista transforms these technology metrics into business relevant, insightful and actionable information. InfoVista calls this transformation, and the resulting actionable information-- Business Technology Intelligence (BTI). Eighty percent of the world's largest service providers as ranked by Fortune, as well as leading Global 2000 enterprises, have selected InfoVista to maximise the value of their business technology assets. Representative customers include Allstream, Banques Populaires, Banque de France, Broadwing Communications, Defense Information Systems Agency (DISA), Deloitte & Touche, Deutsche Telecom, France Telecom, Savvis Corporation, Singtel, US Cellular and Verio Inc. InfoVista stock is traded on the NASDAQ (IVTA) and the Nouveau March (FR0004031649). For more information about the company, please visit www.infovista.com
About Micromuse
Micromuse Inc. (Nasdaq: MUSE) is the leading provider of realtime business and service assurance software solutions. The Netcool software suite provides organisations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organisations to respond to problems quickly, streamline workflow processes and improve business uptime.Globally, Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, GE Appliances, ITC^DeltaCom, J.P. Morgan Chase, MCI, T-Mobile and Verizon. Micromuses customers in Australia include Telstra Global Operations Centre, British Telecom Global Services - Asia Pacific, and Ericsson Australia - Network Operations Centre. Sydney is the regional headquarters for Micromuse Asia Pacific and includes sales, technical support and the administrative functions for the region. Micromuse is headquarteredin San Francisco. For more information go to www.micromuse.com.
"Asone of the world's leading telecommunications and information technology service providers,we are pleased to seethese two leaders come together to enhance the synergy between Micromuseand InfoVista solutions," saidHardy Rehmann, Managing Directorwith Deutsche Telekom Network Projects and Services."This relationship completes the OSS platform, providinga bi-directional integration ofeach companys solutions, andcombines the best of both worlds with fault and performance management. We see this relationship as playing to thestrengths ofInfoVista and Micromuse andit will enableusto increase efficiency and effectiveness by streamlining service activation andoffering next generation servicesvirtually risk-free."
Effective immediately, Micromuse offers InfoVistas entire line of service aware performance management solutions as the Netcool/Vista product family. The Netcool/VistaInsight Solutions, currently available as part of the Netcool/Vista product line, extend the Netcool suites capabilities through performance management and reporting for systems and applications, IP Telephony, IP-VPN and core networks. The Netcool/Vista product family offers realtime analytics and historical trending of Key Performance Indicators (KPIs) for customer-centric service level management across the business technology infrastructure.
Also effective immediately, InfoVista now offers Micromuses entire line of agent software for systems and applications management. Micromuses Netcool/System Service Monitors and Netcool/Application Service Monitors enhance InfoVistas current product offering by generating realtime health intelligence on critical business applications and providing rich, detailed data on system and application performance. The agents proactively monitor performance thresholds enabling proactive problem resolution and alerting IT operations staff before outages affect users, customers and revenue.
Were delighted to see these two industry leaders join forces, said Alain Gerset, Vice President for Technology Services, Telecom, Media & Entertainment, Capgemini, one of the worlds foremost providers of consulting, technology and outsourcing services. For the service provider market, the combined strengths of Micromuse and InfoVista will enable customers to maximise revenue opportunities, control costs and optimise capital as networks converge. In the enterprise, customers will see that the best fault and performance management solutions in the industry are now integrated to manage their complex IT infrastructures better than ever before. As Micromuse and InfoVista focus on the emerging business service management space, the cross-selling nature of this alliance empowers these two companies with a winning combination of cutting-edge technology and global market reach.
InfoVistas software solutions, which offer the industrys best customer facing reporting, historical trending and flexible portal-based presentation of Key Performance Indicators, provide a natural complement to the Netcool suites leading fault and realtime business and service assurance software solutions, said Ammar Hindi, Vice President Asia Pacific, Micromuse. We are exceedingly pleased that this strategic alliance with InfoVista enables us to deliver to our customers an unparalleled, tightly integrated software suite that addresses such a broad range of infrastructure management challenges.
"We are very pleased to engage with Micromuse in this strategic alliance and we are excited about the potential of this relationship since there isastrongaffinity between the two companies andcomplementarities abound," said Gad Tobaly, InfoVista ChiefExecutiveOfficer."Wehave a sharedvisionsupported by a similar go-to-market strategy, and now InfoVista and Micromusewilljointly leverage their leadership in the service provider market and further enhance and extend theircoverage and penetrationinto the enterprise and outsourcersegments, providinga comprehensive suite ofend-to-end service management solutionsthat will benefit customers worldwide."
About InfoVista
InfoVista enables service providers and enterprises to manage and optimise their IT offerings through service-aware performance management solutions. InfoVista solutions are built on a proven software architecture that collects and analyses performance information from thousands of IT assets in real time. InfoVista transforms these technology metrics into business relevant, insightful and actionable information. InfoVista calls this transformation, and the resulting actionable information-- Business Technology Intelligence (BTI). Eighty percent of the world's largest service providers as ranked by Fortune, as well as leading Global 2000 enterprises, have selected InfoVista to maximise the value of their business technology assets. Representative customers include Allstream, Banques Populaires, Banque de France, Broadwing Communications, Defense Information Systems Agency (DISA), Deloitte & Touche, Deutsche Telecom, France Telecom, Savvis Corporation, Singtel, US Cellular and Verio Inc. InfoVista stock is traded on the NASDAQ (IVTA) and the Nouveau March (FR0004031649). For more information about the company, please visit www.infovista.com
About Micromuse
Micromuse Inc. (Nasdaq: MUSE) is the leading provider of realtime business and service assurance software solutions. The Netcool software suite provides organisations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organisations to respond to problems quickly, streamline workflow processes and improve business uptime.Globally, Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, GE Appliances, ITC^DeltaCom, J.P. Morgan Chase, MCI, T-Mobile and Verizon. Micromuses customers in Australia include Telstra Global Operations Centre, British Telecom Global Services - Asia Pacific, and Ericsson Australia - Network Operations Centre. Sydney is the regional headquarters for Micromuse Asia Pacific and includes sales, technical support and the administrative functions for the region. Micromuse is headquarteredin San Francisco. For more information go to www.micromuse.com.