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503
announced by Genesys 8 months
Finance executive Brian Swartz joins customer experience leader to propel cloud business forward
497
announced by Genesys 8 months
Genesys Cloud integrates with Adobe Experience Platform’s Real-Time Customer Profiles to improve personalisation, drive higher sales conversion rates and increase loyalty
1463
announced by Genesys 9 months
Broad multivendor ecosystem of leading cloud platforms, technology providers and system integrator resellers gives enterprises greater control and flexibility

1426
announced by Genesys 9 months
Genesys Customer Experience Innovation Awards recognise companies from around the globe for their innovation and transformational customer experience initiatives
620
announced by Genesys 10 months
Genesys deepens partnership with Microsoft to help enterprise contact centres improve employee and customer experiences
634
announced by Genesys 10 months
Over 80% Australian and New Zealand consumers believe that governments should be involved in regulating how businesses use their personal data
568
announced by Genesys 10 months
Australia and New Zealand respondents shed light on the knowledge, use and value of data in new Trust survey from Genesys
854
announced by Genesys 12 months
Genesys multi-country survey finds 71% notice more personalisation in customer experience thanks to technology, but only 52% of consumers feel they’re treated with empathy
466
announced by Genesys 12 months
Cloud contact centre leader first to integrate with both Zoom Phone and Zoom Meetings, new unified interface drives increased employee productivity and better customer service
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