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announced by Genesys 7 days
Through the Telstra Contact Centre Genesys Cloud offering, organisations of all sizes connect and create meaningful experiences for their customers, building trust and loyalty

announced by Genesys 28 days
The combination is set to advance its Experience as a Service vision and deliver the next frontier of digital customer experience
announced by Genesys about 1 month
New bookings growth up nearly 130 percent for Genesys Cloud and more than 70 percent for Genesys Engage Cloud and Subscription year over year; company adds 800+ new customers during fiscal year 2021

announced by Genesys 2 months
Global cloud contact centre leader teams with the GigCX platform trailblazer to usher in the era of brand-advocate powered customer service
announced by Genesys 3 months
In-depth study of Australian and New Zealand organisations highlights a need for business continuity planning and regular reviews for customer contact centres as the region faces back-to-back disasters

announced by Genesys 4 months
New Genesys Digital business unit led by Barry O’Sullivan builds on the company’s leadership in customer experience and AI
announced by Genesys 5 months
Cloud customer experience provider recognised as a Leader in worldwide report
announced by Genesys 5 months
Genesys multi-region study shows the pandemic as an extraordinary catalyst for the adoption of cloud, automation, and greater digital engagement
announced by Genesys 6 months
Genesys and QPC partnered to produce a seamless transition for bank staff and improve the experience of its customers immediately
announced by Genesys 7 months
Finance executive Brian Swartz joins customer experience leader to propel cloud business forward
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