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Whether it’s conflict with co-workers or dealing with difficult customers or even suppliers, working with people you just don't get can be extremely stressful and performance-sapping. Written by renowned behaviour and communications trainer, Lynne Schinel

1 in 5 workers in Australia have experienced major problems in communication with a co-worker or a boss at work.*  Working with people you just don’t get can be performance-sapping, costly and extremely stressful.    For many small business, traditional p