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Vitalcare and Checked In Care partner to improve home care services

Enabling Ageing in Place

Checked in Care (CiC), the leading customer experience self-service app platform, and Vitalcare, Australia’s most trusted brand in personal emergency response services, have partnered to drive their joint visions of enabling Ageing in Place.


“Checked in Care’s underlying philosophy is to enable a better quality of life, more cost-effectively, through the innovative use of technology. The Vitalcare partnership is a major step forward in enabling seniors to age in place, at the location of their choosing” notes John Perkins, CEO of Checked in Care. “A major concern of families is whether Mum or Dad is okay, whereas the seniors wish to know that when they need help, it is at hand via a single button push. With Vitalcare’s Rosie service on the Checked in Care platform, we make this happen.”


“Enhancing communications and care, and helping to improve the lives of seniors, their families, and care teams is our mission, which is so important when so many people feel disconnected. Vitalcare is proud to partner with Checked in Care to enable better connection and quality of life for seniors. Through this partnership, clients will receive a wide range of services and support that will assist them to remain independent and safe at home, even in an emergency,” says Logan Ross, Managing Director of Vitalcare.


Together, the partnership will help family and friends better care for their loved ones who live on their own, or those who live remotely. Through the CiC app platform, the family will receive ongoing notifications about their loved ones’ wellbeing and receive alerts when their loved one’s activity declines.

“With Vitalcare, we have enabled a soft button on senior’s smart devices, that will make a call to Vitalcare’s 24/7 monitoring centre, giving seniors, and their families peace of mind that help is at hand, when required”, further notes John Perkins.


“Vitalcare always put clients at the heart of its operations and is dedicated to providing quality care at any time of the day or night. Having access to Checked in Care’s simple to use app, connected to Vitalcare’s 24/7 monitoring service will help clients and their loved ones feel safe and cared for at home, providing peace of mind for everyone,” also adds Logan Ross.


Logan Ross says, “Together, we will continuously develop solutions that will integrate a broader range of services to deliver person-centred experiences and quality health outcomes in the future.”


Checked in Care and Vitalcare’s solution can support ageing in place and improve seniors’ quality of life, whilst reducing the cost of care across a wide range of NDIS, Home Care and Residential Aged Care Facility operations.